Consulting and Technical Support for Research In Motion BlackBerry Solutions
BlackBerry ConsultantsBlackBerry mobile PDAs from Research in Motion are among today’s most popular products for maintaining mobile connectivity to messaging, scheduling, web applications, and other vital business data. As the sophistication of small business IT technology has increased, and as the need for world-class protection, dependability, and disaster recovery has grown to be the standard for businesses regardless of size, effective deployment and maintenance of RIM BlackBerry technology has grown more difficult. To handle issues like data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email servers and corporate databases, small businesses often turn to external consulting firms who offer expertise in RIM BlackBerry integration and troubleshooting.

Progent offers the services of BlackBerry-certified engineers who can help small organizations to plan, manage, and repair BlackBerry-based environments economically and effectively, eliminating the requirement for an in-house BlackBerry solutions expert and lowering the expense and stress of maintaining wireless workers. Progent's BlackBerry engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security professionals. This range of knowledge, combined with Progent's efficient online service delivery model, gives small businesses an economical solution for incorporating RIM BlackBerry technology productively into their information network.

Progent's engineers can help your business with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your database and messaging infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from older editions of BlackBerry and Microsoft software, configure streamlined administration tools to enable you to track and support BlackBerry smartphones across your business, recommend security policies that make sense for your company, customize wireless applications, and make sure that your network infrastructure is properly configured to accommodate your BlackBerry users. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry data is incorporated in your scheduled backup procedures so that it can be recovered quickly and safely.

Technical Expertise for BlackBerry Enterprise Server
BlackBerry Enterprise Server simplifies administration and maintenance of BlackBerry wireless handsets, offering a single platform for controlling critical jobs such as device deployment, updates, and deactivation and providing a strong foundation for data protection and high availability. BlackBerry Enterprise Server delivers transparent integration between Exchange, Novell GroupWise, or IBM Lotus Domino messaging platforms and BlackBerry users and supports remote synchronization.

RIM BlackBerry BES Server Integration Help

BlackBerry Enterprise Server provides a variety of security capabilities beginning with advanced data encryption of information transmitted between a BlackBerry smartphone and BES Server using Advanced Encryption Standard or Triple Data Encryption Standard (Triple DES). BlackBerry Enterprise Server also permits excellent flexibility in adjusting degrees of security to match the special needs of your company's network. Progent's BlackBerry certified consultants can assist your company to select advanced security features and activate them remotely. Examples of these over-the-air selectable security settings include:

  • Lock down a device
  • Erase information from a lost or stolen device
  • Disable Bluetooth functionality
  • Enable internal protection against malicious attacks

BlackBerry BES Server also provides versatility in selecting ways to keep BlackBerry users from installing or running unsecure or prohibited software. Progent can assist you to choose blocking techniques such as:

  • List precisely what applications are permitted on the device
  • Prevent third-party applications from allocating non-volatile storage on the BlackBerry device
  • Select what resources external programs can use on the BlackBerry smartphone
  • Limit the types of access third-party software running on the BlackBerry device can establish
  • Prevent all external software from being installed or executed on the BlackBerry device

Progent's Online BlackBerry-Certified Consulting Services is Quick and Economical
For businesses in Newark, New Jersey who require fast and economical access to a certified RIM BlackBerry support professional, Progent delivers efficient remote assistance from a veteran network support team who have provided IT solutions to companies in every state in the U.S. (See Progent's customer testimonials.)

Online support avoids travel costs and lets engineers solve technical issues rapidly, allowing you to reduce lost productivity. Progent's BlackBerry specialists have been awarded accreditations in the entire range of BlackBerry solutions and offer expert support in fields such as troubleshooting synchronization issues, configuring BlackBerry Enterprise Server (BES), and creating a protected, high-availability network infrastructure for RIM BlackBerry users. Certifications earned and practice areas mastered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
Blackberry Consulting FirmProgent's BlackBerry Certified Support Specialist can assist your business to carry out basic support functions including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, setting up messaging filters and auto-signature, changing user accounts, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to work with your corporate email solution. Progent's certified service professionals can in addition help you to resolve a wide range of problems associated with synchronization, device detection, email consistency, web access, mobile connectivity, IM, PC application installation, and Desktop Redirector.

As a leader in delivering nationwide online help for small office IT networks, Progent offers responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your wireless technical support expenses at a minimum and, by dealing with problems promptly, improves the output of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist has the knowledge required to configure and troubleshoot the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry specialist can show you how to use resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to run important tasks including resolving enterprise activation problems, adding and deleting BlackBerry smartphone users, activating passwords, configuring over-the-air program loading and configuration, implementing and debugging the BlackBerry Smart Card Reader, and setting up backup and restore processes.

Progent's BlackBerry-certified consultants can also assist you to use management tools such as the BlackBerry Administration Service for role-based management, resolving file attachment and data flow problems, and utilizing WiFi for activation. In addition, Progent can help you understand the function of IT policies in the BlackBerry Enterprise environment and assist your company to select and implement appropriate security configurations.

Progent's certified Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your existing Exchange Server architecture for working in conjunction with BlackBerry BES Server or move your BlackBerry solution to the latest edition of Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for installing, managing, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email system based on Microsoft Exchange Server. Progent's BlackBerry-certified consultant has expertise in important areas related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can assist you to install and remove BlackBerry device users on Microsoft Exchange and Microsoft Active Directory, set up, monitor, and administer BlackBerry BES Server, administer BlackBerry handhelds and user accounts, back up and manage storage groups, apply permissions, install the Mobile Data System and Instant Messaging, install access control lists, control Microsoft Exchange data flow, create, update, and assign WLAN and VPN configurations, implement SNMP traps for alerts, and produce management reports to summarize SNMP data.

Progent's BlackBerry consultant can support your BlackBerry solution in a number of settings that can include Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ConsultingProgent offers the support of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, validate, troubleshoot, and document a mobile wireless environment based on the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's advanced consulting support services for BlackBerry technology include business and technology needs analysis, system design, deployment planning and execution, performance optimization, design of a fault-tolerant environment, data backup and disaster recovery consulting, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your technical objectives and to design a wireless system that meets your information technology budget and aligns with your business plans. Progent can clarify the implications of your operational processes on the design of a BlackBerry Enterprise Solution, assess your existing network architecture's suitability to support a BlackBerry BES Server, help you to decide which management model and hardware products match your requirements, and analyze your messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make smart choices about alternatives for software editions, server hardware and mass storage, network architecture, and application configuration.

To maximize system security, Progent's BlackBerry expert can help you to choose and configure sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-certified security specialists to perform company-wide security assessment and compliance validation and suggest improvements to support your BlackBerry environment.

Contact Progent for Support from a BlackBerry-Certified Consultant
If you wish to contact Progent about professional expertise for BlackBerry mobile wireless technology, phone 1-800-993-9400 or see Contact Progent.
















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