Introduction to Progent's Consulting Services for RIM BlackBerry Technology
RIM BlackBerry Consulting and Support ServicesWireless connectivity to email, contacts, schedules, and the web has become a critical feature of information systems for companies of all sizes. RIM BlackBerry handhelds are some of the most popular solutions for maintaining mobile communications. However the infrastructure needed to accommodate BlackBerry smartphones has become steadily more complex as the demand for high availability and and air-tight security has increased. Progent's BlackBerry certified consultants focus in delivering small companies enterprise-class IT support and troubleshooting services that are affordable and effective.

Being a Microsoft Gold Partner with years of experience consulting on Exchange Server, Progent can give you access to in-depth expertise for incorporating BlackBerry and Microsoft technology by offering support services such as Microsoft Exchange 2010 Server consulting as well as by providing related services such as Lync Server integration and Microsoft Office Communications Server support to manage IM and Presence. Progent's MS SQL 2016 consultants and Microsoft SQL 2014 consultants can configure and repair your SQL server to operate efficiently with BlackBerry BES Server, and Progent's MS System Center Data Protection Manager specialists can help you to develop backup and restore procedures to preserve your data and minimize productivity loss in the event of a breakdown of your messaging system.

Progent also maintains a staff of Cisco qualified CCIE network engineers who are available remotely to offer advanced support for designing and repairing your network infrastructure so that it supports your BlackBerry solution with a high degree of fault tolerance, expandability, security, and maintainability. CCIEs are elite network experts who are awarded this prestigious status only by completing thorough testing by Cisco. CCIEs are able to resolve the most complicated issues associated with network design, deployment, troubleshooting, and service.

BlackBerry BES Server Technical Services
The BlackBerry Enterprise Server offers businesses a centralized and secure source for integrating BlackBerry wireless devices into their messaging, collaboration, and application infrastructure. BlackBerry Enterprise Server (BES) allows mobile BlackBerry clients to access Microsoft Exchange Server, Lotus, or Groupwise messaging and to synchronize BlackBerry handsets with PC desktops to ensure consistent information for applications such a schedules, address books, to-do lists, IM, and custom business programs. Thanks to BlackBerry Enterprise Server support for Exchange, mobile workers carrying BlackBerry smartphones have effortless connectivity with Exchange email and to IM-enabled software via Microsoft Office Communications Server and Lync Server support.

BlackBerry BES Server Support

Progent's BlackBerry-certified consultants can help you plan, implement, and troubleshoot BlackBerry BES Server so you can improve the productivity of BlackBerry users, simplify the management of a BlackBerry solution, and lower the cost of maintaining a mobile workforce.

Expert BlackBerry Consulting and Technical Services Available Remotely from Progent
Progent's authorized BlackBerry support specialists are available remotely to deliver prompt assistance to businesses in the Newark area or anywhere in the state of New Jersey. Progent's experienced online consulting experts have helped IT organizations solve computer problems and reduce support expenses in every state in the United States and built a large following of satisfied clients. (See Progent's client testimonials.)

Progent can provide online help for a broad selection of technologies associated with RIM BlackBerry products such as wireless synchronization, configuration with Exchange, managing BlackBerry Enterprise Server (BES), and improving wireless security. Important BlackBerry credentials awarded to Progent's consulting professionals include:

BlackBerry Certified Support Specialist
Blackberry HelpProgent's BlackBerry Certified Support Specialist can assist you to perform basic technical operations such as configuring BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, launching e-mail filters and auto-signature, editing user profiles, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to work with your corporate email software. Progent's certified experts can in addition assist your business to troubleshoot a wide array of issues concerning synchronization, device recognition, messaging reconciliation, web browsing, mobile connections, Instant Messaging, PC application configuration, and Desktop Redirector.

As a top innovator in providing nationwide online consulting services for small business networks, Progent offers responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your BlackBerry technical support expenses low and, by solving issues quickly, maximizes the output of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Blackberry EngineersProgent's BlackBerry Certified Server Support Specialist can provide the skills required to install and support the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified specialist can show you how to use resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to perform important procedures such as troubleshooting enterprise activation problems, registering and deleting BlackBerry device users, activating passwords, implementing wireless program loading and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and recovery processes.

Progent's BlackBerry-certified consultants can also help you to operate administration software like the BlackBerry Administration Service for role-based management, resolving file attachment and data flow issues, and using WiFi for enterprise activation. Also, Progent can help you understand the function of IT policies in the BlackBerry Enterprise system and assist your company to define and implement sensible security options.

Progent's Microsoft-certified Microsoft Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your current Microsoft Exchange architecture for operating in conjunction with BlackBerry Enterprise Server or move your BlackBerry system to the latest version of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for deploying, administering, monitoring, and maintaining one or several BlackBerry Enterprise Servers in an email system based on Exchange. Progent's BlackBerry consultant offers support skills in important areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can assist you to add and delete BlackBerry smartphone clients on Microsoft Exchange and Windows Active Directory, set up, monitor, and administer BlackBerry BES Server, administer BlackBerry devices and client accounts, back up and support storage groups, apply permissions, install the Mobile Data System and IM, deploy push and pull access control lists, control Microsoft Exchange data flow, generate, update, and apply WLAN and VPN configurations, set up SNMP traps, and generate reports to summarize SNMP results.

Progent's BlackBerry-certified expert can support your BlackBerry technology in a number of environments such as Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent can provide the support of a BlackBerry Certified Solution Designer to help your company to design, install, test, troubleshoot, and produce documentation for a mobile wireless environment based on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's advanced consulting services for BlackBerry include business and network needs analysis, solution architecture, deployment strategy and implementation, performance optimization, configuration of a fault-tolerant environment, information backup and disaster recovery consulting, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your functional objectives and to design a mobile wireless solution that meets your information technology budget and aligns with your business strategy. Progent can clarify the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's suitability to support a BlackBerry Enterprise Server, help your organization to decide which management model and hardware products meet your requirements, and evaluate your email and messaging system topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on each other so you can make informed choices concerning alternatives for software versions, processors and mass storage, network design, and application configuration.

To maximize system security, Progent's BlackBerry-certified consultant can help your company to select and configure sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-certified security engineers to run network-wide security vulnerability and compliance validation and recommend enhancements to accommodate your BlackBerry environment.

Call or Email Progent for Assistance from a BlackBerry-Certified Expert
If you wish to ask Progent about professional expertise for BlackBerry wireless solutions, call 1-800-993-9400 or visit Contact Progent.
















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