Consulting Support for BlackBerry Technology
RIM BlackBerry ConsultantsBlackBerry wireless PDAs were at one time among the most successful solutions for achieving anytime-anywhere connectivity to messaging, calendars, web programs, and other critical business data. Progent can provide Newark, New Jersey companies support from BlackBerry-certified consultants who can assist companies to manage existing BlackBerry environments or migrate smoothly to a current mobile platform.

As the complexity of small company IT technology has increased, and as the demand for world-class protection, reliability, and recoverability has grown to be the norm for companies of any size, successful deployment and maintenance of RIM BlackBerry technology has become more challenging. To deal with areas such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging servers and shared databases, small businesses often turn to outside consulting firms who specialize in RIM BlackBerry integration and troubleshooting.

Progent offers the services of BlackBerry-certified consultants who can help small organizations to design, manage, and troubleshoot BlackBerry-based environments economically and efficiently, eliminating the requirement for an in-house BlackBerry solutions expert and reducing the cost and hassle of supporting mobile workers. Progent's BlackBerry specialists have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified network security specialists. This breadth of experience, coupled with Progent's efficient online service delivery model, provides small companies a budget-friendly solution for incorporating BlackBerry products productively into their IT system.

Progent's consultants can help you with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange Server setup so that your database and messaging systems operate optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older versions of BlackBerry and Microsoft software, set up streamlined management tools to enable you to track and support BlackBerry smartphones across your business, define security policies that are right for your business, develop custom mobile software, and ensure that your IT network infrastructure is properly designed to handle your BlackBerry users. Also, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your regular backup procedures in order that it can be recovered quickly and thoroughly.

Technical Support for BlackBerry BES Server
BlackBerry Enterprise Server (BES) streamlines administration and support of RIM BlackBerry devices, offering a centralized solution for handling critical tasks such as smartphone deployment, updates, and retirement and offering a solid foundation for data protection and fault tolerance. BlackBerry Enterprise Server (BES) delivers transparent integration between Microsoft Exchange, Novell GroupWise, or Lotus Domino email platforms and BlackBerry users and supports remote synchronization.

BlackBerry BES Server Troubleshooting Support

BlackBerry BES Server includes a wealth of data protection capabilities starting with advanced encryption of messages transmitted between a BlackBerry device and BES Server using AES or Triple Data Encryption Standard (Triple DES). BlackBerry BES Server also allows excellent versatility in adjusting degrees of security to match the special needs of your network. Progent's BlackBerry authorized engineers can assist your company to select advanced security features and activate them remotely. Examples of these over-the-air selectable security features are:

  • Disable a smartphone
  • Wipe information from a missing BlackBerry smartphone
  • Lock out Bluetooth
  • Enable built-in defenses against malware

BlackBerry Enterprise Server also offers versatility in determining how to keep BlackBerry users from installing or executing unsafe or unauthorized code. Progent can help you to choose blocking techniques like:

  • List exactly what applications are allowed on the device
  • Block external software from using non-volatile memory on the device
  • Determine what resources external programs can use on the device
  • Restrict the types of access external applications running on the BlackBerry device can establish
  • Prevent all external applications from being installed or run on the smartphone

Progent's Remote BlackBerry-Certified Support is Quick and Affordable
For companies in Newark, New Jersey who want quick and affordable access to a certified RIM BlackBerry support professional, Progent offers efficient remote assistance from a veteran network support staff who have delivered IT solutions to companies in every state in the U.S. (Refer to Progent's client testimonials.)

Remote support avoids travel costs and allows consultants to solve problems quickly, so you reduce lost productivity. Progent's RIM BlackBerry consultants have earned accreditations in the entire range of BlackBerry technologies and offer professional help in areas such as resolving synchronization problems, configuring BlackBerry BES Server, and designing a protected, fault-tolerant system architecture for BlackBerry users. Certifications earned and practice areas mastered by Progent's BlackBerry professionals include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for installing, managing, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging system based on Exchange. Progent's BlackBerry-certified consultant offers support skills in important areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can show you how to add and delete BlackBerry device clients on Exchange and Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry devices and client accounts, back up and support storage groups, configure permissions, set up the MDS and Instant Messaging, implement access control lists, control Microsoft Exchange data flow, generate, edit, and apply wireless LAN and Virtual Private Network configuration sets, implement SNMP traps, and produce reports based on SNMP data.

Progent's BlackBerry-certified expert can help you with your BlackBerry technology in a variety of environments such as Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent can provide the services of a BlackBerry Certified Solution Designer to help your company to design, deploy, validate, repair, and produce documentation for a mobile wireless environment based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's advanced consulting support services for BlackBerry technology include business and network needs assessment, solution architecture, deployment strategy and implementation, performance tuning, configuration of a fault-tolerant environment, data backup and disaster recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your technical goals and to create a mobile wireless solution that meets your IT budget and aligns with your business plans. Progent can explain the implications of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's ability to support a BlackBerry BES Server, assist you to determine which management model and equipment meet your needs, and analyze your email and messaging environment topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at smart decisions concerning options for software versions, server hardware and mass storage, network architecture, and application set up.

To maximize network security, Progent's BlackBerry-certified expert can help you to choose and activate sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-certified security specialists to perform network-wide security vulnerability and compliance validation and suggest improvements to accommodate your BlackBerry environment.

Contact Progent to Get Support from a BlackBerry-Qualified Professional
If you wish to contact Progent about professional help for BlackBerry mobile wireless technology, call 1-800-993-9400 or see Contact Progent.
















© 2002- 2019 Progent Corporation. All rights reserved.