Consulting Support for BlackBerry Environments
RIM BlackBerry SupportBlackBerry wireless PDAs were once one of the most successful solutions for maintaining mobile connectivity to messaging, calendars, web programs, and other critical business data. Progent can provide Norfolk, Virginia businesses support from BlackBerry-qualified experts who can assist organizations to maintain their BlackBerry deployments or migrate efficiently to a modern mobile solution.

As the sophistication of small company networks has increased, and as the need for world-class protection, reliability, and disaster recovery has become the norm for organizations of any size, effective deployment and support of RIM BlackBerry solutions has grown more difficult. To deal with issues like data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email servers and shared databases, small businesses often turn to outside support firms who specialize in BlackBerry integration and maintenance.

Progent offers the expertise of BlackBerry-qualified consultants who can help small businesses to design, manage, and troubleshoot BlackBerry-based environments economically and effectively, dispensing with the need for an in-house BlackBerry solutions specialist and lowering the expense and stress of maintaining mobile work groups. Progent's BlackBerry technology engineers have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This breadth of experience, coupled with Progent's proven remote support model, gives small companies an economical solution for incorporating RIM BlackBerry products seamlessly into their IT system.

Progent's experts can assist your business with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Exchange Server setup so that your data and email infrastructure operate efficiently with BlackBerry BES Server. Progent can also help you to upgrade from previous versions of BlackBerry and Microsoft software, configure easy-to-use administration tools so you can track and control BlackBerry smartphones throughout your business, define security policies that are right for your company, develop custom mobile applications, and ensure that your network architecture is appropriately configured to accommodate your BlackBerry users. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your regular backup procedures in order that it can be recovered rapidly and thoroughly.

Technical Services for BlackBerry BES Server
RIM's advanced solution for administering large collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This sophisticated tool enables Microsoft Exchange, Domino, or Groupwise users to transmit and receive messages that stay encrypted during transit to ensure optimum data protection. BES Server also simplifies a broad selection of critical management tasks ranging from BlackBerry deployment and upgrades to wireless security and fault tolerance.

RIM BlackBerry BES Server Configuration Help

Progent's BlackBerry-qualified engineers can show you how to utilize RIM BlackBerry BES Server to do basic jobs like:

  • Deploy and manage applications
  • Plan device, program, and IT policy updates
  • Upgrade BlackBerry device software remotely
  • Manage user and group settings with BES Server's extensive selection of IT policies

Progent's BlackBerry-certified consultants can also assist you to utilize BlackBerry Enterprise Server to implement important tasks not available with the less advanced BlackBerry Enterprise Server Express. These tasks include:

  • Install and manage BES Server's fault-tolerant architecture based on virtual servers
  • Install BlackBerry devices remotely
  • Establish specialized administration roles
  • Monitor and report on the overall health of your BlackBerry solution

How Progent Can Help Your Business to Manage and Troubleshoot Your BlackBerry Solution
Progent can provide an experienced BlackBerry support who has earned certifications from Research in Motion in all major aspects of BlackBerry technology. Progent's BlackBerry support services span areas from troubleshooting synchronization issues to designing mobile workforce solutions built around BlackBerry Enterprise Server. These RIM BlackBerry credentials and their respective skill sets include:

BlackBerry Certified Support Specialist
RIM BlackBerry HelpProgent's BlackBerry Certified Support Specialist can assist your business to carry out basic support functions including setting up BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account configurations, setting up e-mail filters and auto-signature, changing user profiles, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to work with your company email software. Progent's seasoned service professionals can also help you to troubleshoot a broad range of issues concerning synchronization, device recognition, messaging reconciliation, web access, wireless connectivity, IM, workstation software configuration, and Desktop Redirector.

As a leader in delivering countrywide remote support for small office IT networks, Progent offers responsive and economical access to a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your wireless technical support costs low and, by handling issues promptly, improves the output of your BlackBerry clients.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Consulting FirmProgent can provide the support of a BlackBerry Certified Solution Designer to help you to design, install, validate, repair, and document a mobile wireless environment based on the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's world-class consulting services for BlackBerry include business and technology needs analysis, solution design, roll-out planning and implementation, performance tuning, design of a fault-tolerant architecture, data backup and disaster recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your operational goals and to create a mobile wireless solution that fits within your IT budget and aligns with your business strategy. Progent can clarify the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your current network architecture's ability to support a BlackBerry Enterprise Server, assist you to decide which management approach and physical components meet your needs, and evaluate your email and messaging system configuration. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can make smart choices about alternatives for software versions, processors and mass storage, network design, and application set up.

To optimize network security, Progent's BlackBerry-certified consultant can help your company to select and configure appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-certified security specialists to run company-wide security assessment and compliance testing and suggest improvements to support your BlackBerry environment.

Contact Progent for Help from a RIM BlackBerry-Certified Expert
To get in touch with Progent about consulting expertise for BlackBerry wireless technology, call 1-800-993-9400 or see Contact Progent.
















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