Introduction to Progent's Consulting Services for RIM BlackBerry Solutions
RIM BlackBerry Consulting ServicesMobile access to email, address books, schedules, and web applications has become a critical capability of information systems for businesses of any type. RIM BlackBerry handhelds are among the most powerful devices for maintaining mobile connectivity. However the network architecture required to accommodate BlackBerry smartphones has become steadily more complex as the insistence on fault tolerance and rock-solid security has heightened. Progent's RIM certified consultants focus in delivering small companies world-class network support and troubleshooting services that are affordable and efficient.

Being a Microsoft Gold certified Partner with more than a decade of background consulting on Exchange, Progent can give you access to in-depth assistance in incorporating BlackBerry and Microsoft products by delivering services such as Exchange 2010 Server support as well as by offering complementary support services such as Microsoft Lync Server integration and Microsoft Office Communications Server support to help control Instant Messaging and rich presence. Progent's Microsoft SQL Server 2016 consultants and MS SQL 2014 experts can set up and troubleshoot your SQL server to work efficiently with BlackBerry BES Server, and Progent's Microsoft System Center Data Protection Manager specialists can assist you to develop backup and restore procedures to preserve your messaging data and minimize productivity disruption in case of a breakdown of your messaging solution.

Progent also retains a staff of Cisco qualified CCIE network engineers who are available online to provide advanced support for architecting and troubleshooting your IT network so that it supports your BlackBerry system with enterprise levels of resilience, expandability, protection, and manageability. CCIEs are elite networking professionals who are awarded this top-level status only by completing intense examination by Cisco. CCIEs are able to resolve the most complex problems associated with network architecture, implementation, repair, and service.

BlackBerry BES Server Technical Services
The BlackBerry Enterprise Server gives businesses a single and secure source for incorporating BlackBerry wireless devices into their messaging, groupware, and application environment. BlackBerry BES Server enables mobile BlackBerry users to access Microsoft Exchange, Lotus, or Novell GroupWise messaging and to synchronize BlackBerry devices with workstations to ensure data consistency for collaborative programs such a calendars, address books, to-do lists, IM, and specialized business programs. Thanks to BlackBerry BES Server integration with Microsoft Exchange Server, users with BlackBerry smartphones have effortless access to Exchange messages and to instant messaging-enabled software via Microsoft Communications Server and Lync Server 2010 integration.

BlackBerry Enterprise Server Consulting Services

Progent's BlackBerry-certified engineers can assist you to plan, install, and maintain BlackBerry Enterprise Server (BES) so you can maximize the productivity of BlackBerry users, streamline the administration of a BlackBerry environment, and lower the expense of supporting mobile workers.

Some Ways That Progent Can Assist You to Manage and Support Your BlackBerry Solution
Progent can provide a seasoned BlackBerry support who has been awarded certifications from RIM in all key facets of BlackBerry technology. Progent's BlackBerry consulting skills range from resolving synchronization problems to architecting wireless productivity solutions based on BlackBerry Enterprise Server. These BlackBerry certifications and their associated skill sets include:

BlackBerry Certified Support Specialist
RIM BlackBerry ExpertsA Progent BlackBerry Certified Support Specialist can help your company to perform common support functions including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, launching messaging filters, modifying user accounts, upgrading BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to work with your company email solution. Progent's certified experts can in addition help you to resolve a wide array of problems associated with synchronization, handset recognition, email reconciliation, web access, wireless connectivity, Instant Messaging, desktop software configuration, and Desktop Redirector.

As a leader in delivering nationwide remote technical assistance for small business IT networks, Progent offers responsive and economical access to a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your BlackBerry support expenses at a minimum and, by resolving issues quickly, optimizes the output of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Blackberry EngineersProgent's BlackBerry Certified Server Support Specialist can provide the skills needed to configure and support the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry-certified specialist can assist you to utilize resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to run critical procedures such as resolving enterprise activation issues, adding and removing BlackBerry device clients, activating passwords, configuring wireless program loading and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and restore mechanisms.

Progent's BlackBerry-certified consultants can also assist you to use management software like the BlackBerry Administration Service for role-based management, resolving attachment and data flow issues, and utilizing WiFi for enterprise activation. Also, Progent can help you understand the function of IT policies in the BlackBerry BES environment and assist you to define and implement appropriate security configurations.

Progent's certified Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your current Microsoft Exchange Server architecture for working smoothly with BlackBerry Enterprise Server or move your BlackBerry solution to the latest edition of Microsoft Exchange.

Contact Progent to Get Support from a BlackBerry-Certified Specialist
To ask Progent about professional assistance for BlackBerry mobile wireless integration, call 1-800-993-9400 or visit Contact Progent.

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