World-class Remote Support Services for BlackBerry Environments
RIM BlackBerry Online Configuration HelpSafe and dependable access from smartphones to collaborative messaging platforms like Microsoft Exchange, Lotus Domino, or Novell GroupWise is now mandatory for companies of any type who wish to optimize productivity. RIM's BlackBerry devices and the BlackBerry BES Server are among the premiere solutions for building and administering wireless connectivity. However, supporting productive BlackBerry environments has become challenging because of the advanced tools that exist to meet the demand for enterprise-class security and non-stop operation. Progent's BlackBerry certified consultants are experienced at delivering remote support services for BlackBerry systems, reducing service expenses and resolving problems faster than is feasible with ordinary on-premises service providers.

Progent maintains a large team of remote consultants certified to maintain networks that incorporate technology from all popular suppliers. (Refer to technical certifications of Progent's consultants.) Progent's Cisco CCIE network engineers can assist your company to resolve complex issues with your network environment. Progent's Apple qualified specialists can help your business to integrate Macintosh computers with your wireless connectivity solution and can provide support with iPhone integration. Progent's Linux specialists can provide assistance for supporting servers based on all leading implementations of Linux including RedHat, SUSE, Debian GNU/Linux, CentOS, Ubuntu Linux, Mandriva, PCLlinuxOS, fedora, and Gentoo Linux. This breadth of practice areas allows Progent to act as a one-stop source for consulting support needed in multi-vendor environments and eliminates the blame game that small organization commonly confront when looking for computer help.

Progent's IT security engineers have earned top security certifications including Certified Information Security Manager and CISSP. Progent's world-class security professionals can help you make smart choices in selecting from the many options available with configuring BES Server and can also create and validate a corporate-wide security environment that makes sense for your business. Progent's security consulting services for small companies include a pair of ultra-affordable security inventory scanning service packages that allow small companies to get an objective network security assessment from a Progent security consultant to determine possible risks in the security profile you present on both sides of your security perimeter.

BlackBerry BES Server Consulting and Technical Help
The BlackBerry Enterprise Server (BES) gives businesses a centralized and secure mechanism for integrating BlackBerry smartphones into their messaging, groupware, and software application environment. BlackBerry BES Server enables wireless BlackBerry users to access Microsoft Exchange, Domino, or Groupwise email and to synchronize BlackBerry smartphones with PC desktops to ensure data consistency for applications like calendars, address books, to-do lists, IM, and custom business software. Thanks to BlackBerry BES Server support for Exchange, users carrying BlackBerry smartphones can have effortless access to Exchange email as well as to instant messaging-aware software via Microsoft Office Communications Server and Microsoft Lync Server 2010 support.

BlackBerry BES Server Help

Progent's BlackBerry-qualified consultants can help you plan, deploy, and troubleshoot BlackBerry Enterprise Server so you can improve the efficiency of BlackBerry users, simplify the administration of a BlackBerry solution, and lower the cost of maintaining a mobile workforce.

Progent's Remote BlackBerry-Certified Consulting Services is Quick and Economical
For companies in Norfolk, Virginia who require fast and economical access to a qualified BlackBerry consultant, Progent provides efficient remote assistance from a seasoned network support staff who have delivered IT solutions to organizations in every state in the country. (See Progent's customer testimonials.)

Remote consulting services avoids travel expense and lets engineers resolve problems rapidly, so you reduce wasted productivity. Progent's RIM BlackBerry consultants have been awarded certifications in the entire range of BlackBerry solutions and offer expert support in fields including fixing synchronization issues, configuring BlackBerry Enterprise Server, and creating a secure, high-availability system architecture for RIM BlackBerry users. Certifications held and practice areas offered by Progent's BlackBerry professionals include:

BlackBerry Certified Support Specialist
Blackberry Consulting FirmA Progent BlackBerry Certified Support Specialist can help your company to carry out common technical functions including setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account settings, setting up messaging filters, modifying user profiles, update BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to run with your corporate messaging software. Progent's seasoned service professionals can in addition help you to troubleshoot a wide array of issues concerning synchronization, handset recognition, email consistency, web access, mobile connectivity, IM, PC software configuration, and Desktop Redirector.

As a top innovator in delivering countrywide remote support for small business networks, Progent offers responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your mobile support costs at a minimum and, by resolving problems promptly, maximizes the output of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Blackberry SupportProgent's BlackBerry Certified Server Support Specialist has the skills needed to configure and support the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry-certified specialist can show you how to utilize resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform important procedures such as resolving enterprise activation problems, registering and removing BlackBerry smartphone users, activating passwords, implementing wireless program installation and setup, implementing and debugging the BlackBerry Smart Card Reader, and configuring backup and recovery processes.

Progent's BlackBerry engineers can also assist you to operate administration software like the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow problems, and using wireless LANs for enterprise activation. Also, Progent can explain the function of operational policies in the BlackBerry BES system and help you to define and implement sensible security options.

Progent's certified Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your existing Microsoft Exchange Server architecture for operating smoothly with BlackBerry Enterprise Server or move your BlackBerry solution to the latest version of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for installing, administering, monitoring, and maintaining one or several BlackBerry BES Servers in a messaging environment powered by Exchange. Progent's BlackBerry engineer has support skills in key technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can assist you to add and delete BlackBerry smartphone users on Exchange Server and Windows Active Directory, configure, monitor, and manage BlackBerry BES Server, administer BlackBerry smartphones and client accounts, archive and support storage groups, apply permissions, install the Mobile Data System and Instant Messaging, deploy access control lists, manage Exchange data flow, generate, edit, and apply wireless LAN and Virtual Private Network configurations, implement SNMP traps, and produce management reports based on SNMP data.

Progent's BlackBerry engineer can support your BlackBerry technology in a variety of settings such as Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

Contact Progent to Get Support from a RIM BlackBerry-Certified Specialist
To get in touch with Progent about professional assistance for BlackBerry wireless integration, call 1-800-993-9400 or visit Contact Progent.

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