North Las Vegas, NV Online Support from World-class Computer Network Service Consultants
Progent's computer support services can deliver your North Las Vegas, NV company cost-effective and dependable access to world-class IT engineers. By providing IT support service when you require it, offering specialized knowledge for line-of-business technologies, offering unique services such as automated server monitoring, and billing only for support you use, Progent offers your North Las Vegas, Nevada business an affordable alternative for optimizing the business value of small-scale business networks. Whether you maintain an on-premises datacenter, rely on cloud-based infrastructure, or manage a hybrid cloud/on-premises solution, Progent is the intelligent way for organizations to build and manage a reliable and safe information system and to benefit from quick access to the experienced consulting ordinarily available only to enterprises who can set up a large internal information technology staff.

For mid-size and large businesses, Progent offers co-sourcing support to reinforce the skills of your internal network service team. Co-sourcing can reduce expenses and minimize technical risks for major IT initiatives like application design and development, disaster recover/business continuity preparedness, network security evaluations, merging datacenters, or software migrations.

Progent can in addition offer access to accredited experts to assist your business to design and execute a sensible cloud computing strategy.

Main Technical Areas Serviced by Progent for Business Networks in North Las Vegas, Nevada
Progent's team of certified experts offers assistance for virtually all aspects of network technology used by businesses of all sizes. Technologies supported by Progent in and around North Las Vegas include:

Support Delivery Options Available for North Las Vegas, Nevada Businesses
Progent offers a selection of alternatives for providing small businesses and local governments with affordable computer services for troubleshooting, system architecture, hosting, and IT management. Progent's model for providing network support is based on the Help Desk structure common to big IT groups. Progent's Contact Center Service Mechanism ensures rapid response, comprehensive activity records, consistent follow-up, and strict expense monitoring across a range of network support delivery modes that include online repairs, on-premises support, high-end consulting, plus server hosting.

  • Remote Service
    Progentís Technical Response Center (TRC) offers emergency and scheduled remote service for Windows, Linux, Apple, and Cisco-powered systems in the United States and worldwide. Progent's certified service professionals can assist clients to troubleshoot and fix hardware and software problems without the cost or delay of in-person service calls. The background of Progent's IT consultants makes it possible to resolve most network problems rapidly. For the most complex problems, Progent's breadth of knowledge allows the support team to escalate trouble tickets to advanced subject matter experts. Progent provides a streamlined, web-accessible registration procedure for new clients to accommodate emergency situations and Progent charges per minute with zero startup charges or time minimums, so you are invoiced only for the assistance you get. Specialists available online include Cisco-qualified CCIE network engineers, Microsoft-qualified MCSEs, and GIAC-certified security professionals. Learn more details about Progent's online network support services.

  • Onsite Service
    Progent offers on-site technical assistance for signed-up clients in major metropolitan areas in the U.S. Progent's on-site service technicians can operate in tandem with Progent's remote service experts to give small and midsize businesses the best of both worlds: on-premises service technicians when you need them plus the remote expertise of Progent's seasoned team of IT consultants, security professionals, and business application developers. The wait time for on-site support visits is typically under one business day. Progent requires no sign-up or retainer fee for registering as a Progent customer for onsite support. Learn more concerning why to register for Progent's in-person computer service.

  • Phone Support
    Progent's Help Desk Outsourcing Services are designed for small and midsize businesses and local governments who need prompt and dependable access to a professional Contact Center with efficient telephone assistance, online repair capability, and sufficient technical strength for all needed escalation. Since small and midsize companies usually have limited IT funds and can spare little executive bandwidth for dealing with network support, Progent's Contact Center Outsourcing Services can be the most efficient option to ensure that business information networks are always productive. Learn more concerning Progent's Help Desk Call Center outsourcing services.

  • IT Consulting Expertise
    Progent provides small businesses affordable availability of enterprise-class IT professionals who can deliver help with critical products and technologies including Windows 2016 Hyper-V hybrid cloud solutions, Microsoft Windows Server expertise, Cisco network infrastructure, network security consulting, fault tolerant network engineering, server virtualization strategies, plus integration, customization and training for small business software including accounting, ERP, management reporting, sales automation, and productivity software. Progent can help with one-shot projects such as site relocations and major system upgrades, extended projects such as business reporting software programming and customization, database software programming and administration support, and web design, on-going support such as System Center 2012 Operations Manager expertise and SCOM 2016 consulting services for IT infrastructure health monitoring and system administration, or urgent services like disaster recovery and virus cleanup.

  • Application Server Hosting
    Progent can host mission-critical applications such as Microsoft Exchange Server and Microsoft SQL in order to provide small and midsize businesses with higher levels of reliability, protection, and recoverability than is feasible with the class of on-site data center that is realistically affordable for most small and midsize companies. Because Progent utilizes the same data centers that support the gear of some of the world's biggest IT organizations, Progent can eliminate the cost of building and managing the infrastructure required for world-class environmental control, power failover, and redundant Internet connectivity. For managed application servers, Progent can also ensure that upgrades and service packs stay updated, protection and performance is constantly monitored, and systems and data files are regularly backed up and ready for full and prompt recovery. Find out more about Progent's hosting services for Exchange Server and other mission-critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting offers comprehensive hosting services for the entirety of a small company's production servers in a setting that not only provides the top degree of fault-tolerance and extensibility but that is also simple for customers to transfer to a different service firm or to move in-house when your circumstance warrants it. Progent's Private Cloud hosting service is built around proven virtual server technologies that allow companies with mixed networks to benefit significantly on the expense of hardware, infrastructure support, and IT management while getting world-class availability and an unprecedented level of vendor alternatives. Unlike ordinary Software as a Service hosting models, Progent's Private Cloud Hosting encompasses all server-based applications in one centrally administered solution, can handle the mixed- platform and loosely standardized networks common with small companies, and keeps control of the software in the customer's possession so that moving to a new virtual system is quick, safe, and affordable. This eliminates becoming a prisoner of a specific hosting provider while still offering all the cost savings related to SaaS hosting services.

  • Hybrid Cloud Integration Consulting
    Progent can provide advanced online consulting to help organizations of all sizes connect their networks with leading public cloud platforms such as Microsoft Azure and Amazon Web Services (AWS). Progent can help your it team to design and administer cost-effective ecosystems that support Windows and Linux operating systems and applications in both cloud-centric solutions or in hybrid architectures that combine local resources as well as public clouds. To assist you to incorporate cloud services with networks, Progent offers a range of public cloud integration services such as Office 365 integration with on-premises Exchange deployments, Azure design and deployment consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has more than 15 years of background delivering high-level consulting support remotely, and Progent can make sure you complete your cloud integration initiatives on schedule and within your budget.
Progent's Flat-rate Managed Services for Outsourcing Network Monitoring and Management
Progent's value-priced ProSight family of outsourced network management services is intended to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. ProSight managed services offered by Progent include:
  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
    ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes cutting edge behavior-based analysis tools to guard endpoints as well as physical and virtual servers against new malware assaults such as ransomware and email phishing, which routinely evade legacy signature-matching anti-virus tools. ProSight ASM safeguards on-premises and cloud resources and provides a single platform to address the entire threat progression including blocking, identification, mitigation, cleanup, and forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Unified Endpoint Protection
    Progent's ProSight Enhanced Security Protection (ESP) managed services offer affordable in-depth protection for physical servers and VMs, workstations, smartphones, and Exchange Server. ProSight ESP uses contextual security and advanced heuristics for round-the-clock monitoring and reacting to security threats from all vectors. ProSight ESP provides two-way firewall protection, penetration alerts, endpoint control, and web filtering through cutting-edge technologies packaged within a single agent managed from a unified console. Progent's data protection and virtualization experts can assist you to design and configure a ProSight ESP environment that addresses your organization's unique requirements and that allows you prove compliance with legal and industry information protection regulations. Progent will help you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that call for urgent attention. Progent's consultants can also help your company to set up and test a backup and restore solution like ProSight Data Protection Services so you can get back in business quickly from a destructive cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange filtering.

  • ProSight DPS: Managed Cloud Backup and Recovery
    ProSight Data Protection Services provide small and medium-sized businesses an affordable and fully managed service for secure backup/disaster recovery. Available at a low monthly cost, ProSight Data Protection Services automates your backup processes and allows fast restoration of vital files, applications and VMs that have become lost or corrupted due to component breakdowns, software bugs, natural disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's backup and recovery consultants can deliver world-class support to configure ProSight Data Protection Services to to comply with government and industry regulatory standards such as HIPPA, FIRPA, PCI and Safe Harbor and, when necessary, can help you to restore your critical data. Learn more about ProSight DPS Managed Backup.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for smaller businesses to map out, monitor, enhance and debug their connectivity hardware such as switches, firewalls, and access points as well as servers, printers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network maps are kept current, copies and displays the configuration information of virtually all devices on your network, tracks performance, and generates alerts when potential issues are discovered. By automating complex management activities, WAN Watch can cut hours off ordinary tasks such as making network diagrams, expanding your network, finding appliances that need critical updates, or identifying the cause of performance bottlenecks. Learn more details about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption solution that incorporates the technology of top data security vendors to deliver web-based control and comprehensive protection for your inbound and outbound email. The hybrid structure of Email Guard combines cloud-based filtering with a local security gateway device to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks most unwanted email from making it to your network firewall. This decreases your vulnerability to inbound attacks and saves system bandwidth and storage space. ProSight Email Guard's onsite gateway device provides a further layer of analysis for inbound email. For outbound email, the local security gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The onsite security gateway can also help Exchange Server to monitor and safeguard internal email that originates and ends within your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus defense, email content filtering and data loss prevention.

  • ProSight LAN Watch: Server and Desktop Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates advanced remote monitoring and management (RMM) technology to help keep your network running efficiently by checking the state of vital computers that drive your business network. When ProSight LAN Watch detects an issue, an alarm is transmitted automatically to your specified IT staff and your assigned Progent consultant so any potential issues can be addressed before they have a chance to impact productivity Find out more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a secure Tier III data center on a high-performance virtual host set up and managed by Progent's network support experts. Under Progent's ProSight Virtual Hosting model, the client retains ownership of the data, the OS software, and the apps. Because the system is virtualized, it can be ported immediately to a different hosting environment without a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not tied a single hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, find and safeguard information about your IT infrastructure, procedures, applications, and services. You can instantly locate passwords or serial numbers and be warned about impending expirations of SSLs or domains. By cleaning up and organizing your IT infrastructure documentation, you can save up to 50% of time wasted searching for vital information about your IT network. ProSight IT Asset Management features a common location for holding and sharing all documents related to managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and relating IT information. Whether youíre making enhancements, doing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you need the instant you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost way for small and mid-size businesses to get an unbiased assessment of the overall health of their IT system. Powered by some of the leading remote monitoring and management (RMM) tools in the industry, and supervised by Progent's certified group of IT professionals, ProSight Network Audits show you how closely the deployment of your core infrastructure assets adhere to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver immediate benefits such as a cleaner Active Directory system. Both also come with a year of advanced remote network monitoring and management. Benefits can include simpler management, improved compliance with information security regulations, more efficient utilization of IT resources, quicker problem resolution, more dependable backup and restore, and increased uptime. Read more information about Progent's ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is a low-cost service built around a brief discussion with a Progent information assurance consultant. The interview is intended to assess your organization's preparedness either to block or recover quickly after a ransomware attack. Progent will work with you directly to collect information concerning your current AV defense and backup platform, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can follow best practices to deploy a cost-effective security and backup/recovery system that meets your company's requirements. For more information, refer to The ProSight Ransomware Preparedness Report.

Why Progent Offers the Right Alternative for North Las Vegas, Nevada Businesses
Progent's staff size, breadth and depth of information technology expertise, and experience with corporate IT consulting allow small and midsize companies to sidestep the problems associated with excessive reliance on thinly staffed support organizations or independent engineers.

Working with Progent allows your small business to:

  • Prevent Over Dependence on Individual Consultants
    For network services, smaller companies often depend excessively on freelance engineers. Although individual service providers have lower expenses than larger support organizations and can afford to bill nominally lower rates, they are often too busy to respond rapidly to critical situations. If an independent consultant is busy with another client, sick, on travelling, or in training, the lack of replacement staff may require your company to go without help in case of a crisis. As your small business expands, system unavailability or problems with critical applications get more expensive. The money you believed you were saving on a freelancer can evaporate fast due to lower productivity. In addition, when freelance engineers encounter unfamiliar problems, the lack of a large consulting team to depend on for help forces them to learn in place while your organization winds up with the costs for their continuing training.

  • Have Access to Expertise in Sophisticated Information Technology Solutions
    The majority of small support firms or independent engineers who concentrate on small company IT consulting are capable of delivering routine solutions but lack the background to work efficiently with complex IT infrastructures that have a variety of platforms, numerous offices, VoIP systems, mobile workforces, interconnected financial and operational software, eCommerce, and specialized line-of-business applications. Progent's background with global companies and Progent's extensive staff of specialists can benefit your small business because big-company networks are inherently complicated, integration problems require in-depth understanding of in numerous technical disciplines, and reaching an acceptable level of robustness, availability, and security calls for industry-proven best practices.

  • Create a Firm Basis for Seamless Growth
    Small companies often start with an IT system implemented on a tight budget. Lacking a carefully designed basis, a sequence of band-aid fixes often get thrown onto of a weak foundation. As a business evolves, reliability and scalability problems can obstruct the success of the business. Such networks need proper evaluation, smart business analysis, and broad-based experience to migrate to a network environment that will act as the reliable foundation to meet critical business needs and support downstream expansion.

  • Team with Solution Providers, Not Resellers
    Smaller companies need direction and insight to work through an increasingly complicated array of IT alternatives offered for enabling growth and enhancing productivity. Businesses do not need a network consultant or support organization that attempts to promote products. Progent avoids conflicted motives by not reselling hardware and software. Progent offers services only. This permits Progent to align technical support services with the real interests of customers. Combining network support and product selling can lead to a situation where the recommended solution is built around a preselected technology instead of being based on the true requirements of a small business.

How to Contact Progent
If your North Las Vegas, Nevada business wants to get in touch with Progent for IT outsourcing, consulting, or technical support services, call 800-993-9400 or visit Contact Progent.

Immediate Remote Technical Support
For fast online help, you can contact Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).
















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