Expert Online Help for North Las Vegas, Nevada Computer Networks from World-class Engineers
Small businesses have typically been underserved by large IT support organizations. Some small companies permit themselves to become excessively dependent on individual consultants or small support organizations who don't have the size or broad skill sets to respond quickly or effectively to network crises. Still other small companies resort to mass-market support firms that employ technicians taught to provide standardized fixes for ordinary problems but who do not have the experience and technical scope to deal with the diversity of environments and lack of standardization that characterizes small business IT systems.

Progent's time-tested methodology for providing low-cost and effective network service to small businesses has made Progent among the most respected Microsoft network consulting firms in the United States. Progent has delivered online help to small businesses in every state in the country and offers in-person technical support in almost all zip codes.

For larger businesses, Progent offers co-sourcing support to reinforce the technical skills of your internal network service group. This can cut costs and help meet schedules for major projects like software design and development, disaster recover/business continuity planning and testing, security evaluations, merging datacenters, or technology migrations and upgrades.

Progent can in addition provide the services of certified consultants to assist your business to design and execute your cloud strategy.

Main Technologies Serviced by Progent for Businesses in North Las Vegas, Nevada
Progent offers the support of accredited consultants for all aspects of business network technology found in small and midsize companies and local governments. Technologies supported by Progent include:

Support Delivery Options Available for North Las Vegas, Nevada Companies
Progent has a variety of alternatives for providing small and midsize businesses with cost-effective IT services for technical support, system architecture, hosting, and IT management outsourcing. Progent's paradigm for providing IT support is built on the Help Desk Call Center operational structure common to big IT groups. Progent's Helpdesk Service Mechanism ensures rapid response, thorough activity records, dependable follow-through, and tight expense control across an array of network service delivery options that include online repairs, onsite support, top-level consulting, plus server and application hosting.

  • Remote Support
    Progentís Technical Response Center (TRC) provides urgent and scheduled remote support for Microsoft Windows, Linux, Apple OS X, and Cisco-powered environments in the United States and worldwide. Progent's seasoned support professionals can help customers to analyze and repair network problems without the expense or delay of on-premises service visits. The background of Progent's network consultants makes it possible to handle the majority of IT problems rapidly. For the most challenging problems, Progent's depth of expertise makes it possible to escalate support calls to world-class subject matter experts. Progent provides a convenient, web-based registration process for new customers to accommodate emergency situations and Progent bills per minute with no sign-up charges or minimums, so you pay only for the help you receive. Experts you can access online include Cisco-certified CCIEs, Microsoft-qualified MCSEs, and CISM-certified security professionals. Find out more information about Progent's online network troubleshooting services.

  • On-site Service
    Progent offers on-site technical assistance for signed-up clients in larger cities in the United States. Progent's onsite support personnel can work in tandem with Progent's online support experts to give small companies the ideal combination: onsite support professionals when you require them as well as the on-line expertise of Progent's seasoned staff of IT engineers, security professionals, and business software developers. The wait time for in-person service visits is typically under one business day. There is no sign-up or retainer fee for registering as a Progent client for onsite support. Learn more details concerning how and why to sign up for Progent's onsite computer support.

  • Help Desk
    Progent's Help Desk Call Center Outsourcing Services are intended for all businesses who need fast and dependable support from a professional Help Desk Call Center with efficient phone assistance, remote repair tools, and enough technical depth for full escalation. Because smaller businesses usually have tight IT budgets and can provide little management bandwidth for dealing with IT support, Progent's Helpdesk Services can be the most cost-effective way to ensure that small business computer systems stay productive. Learn more details about Progent's Help Desk outsourcing services.

  • IT Consulting Expertise
    Progent provides small companies affordable access to enterprise-class consultants who can deliver help with critical technologies including Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server support, Cisco network design, company-wide network protection engineering, non-stop it system engineering, server virtualization solutions, plus configuration, programming and training for business applications including accounting, ERP and MRP, reporting, CRM, and productivity software. Progent can help with one-shot projects such as office relocations and major system upgrades, longer term initiatives such as management reporting software development and support, database application development and administration support, and web development, on-going services including System Center 2012 Operations Manager (SCOM 2012) expertise and SCOM 2016 consulting for IT infrastructure health monitoring and system administration, or urgent services such as disaster recovery and malware cleanup.

  • Application Server Hosting
    Progent can host critical business applications like Exchange Server and Microsoft SQL Server in order to provide small and midsize businesses with higher levels of dependability, protection, and recoverability than is feasible using the class of internal data center that is achievable for most small organizations. Since Progent utilizes the same facilities that host the equipment of many of the world's biggest information technology companies, Progent can save you the investment in building and managing the systems needed for enterprise-class environmental control, electrical backup, and redundant Internet connectivity. For hosted applications, Progent can also see to it that patches and revisions stay current, protection and efficiency is constantly monitored, and systems and data files are consistently backed up and ready for full and rapid restoration. Find out more about Progent's hosting for Microsoft Exchange Server and other critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service provides comprehensive hosting services for the entirety of a small or midsize organization's production servers in an environment that not only provides the highest level of fault-tolerance and expandability but that is also convenient for customers to transfer to another service provider or to move in-house if your situation warrants it. Progent's Private Cloud hosting service is structured around mature virtualization technologies that allow small businesses with multi-vendor environments to benefit dramatically on the expense of capital equipment, system maintenance, and IT administration while achieving world-class reliability and an unparalleled level of vendor alternatives. Unlike ordinary SaaS hosting models, Progent's Private Cloud Hosting covers all server-based applications in one centrally administered service, can handle the mixed- OS and loosely standardized networks typical of small businesses, and retains ownership of the software licenses in the customer's possession so that migrating to a different virtualized host is fast, safe, and affordable. This avoids ending up a prisoner of a specific hosting provider while still offering all the savings associated with SaaS hosting alternatives.

  • Hybrid Cloud Migration Consulting
    Progent can provide advanced remote support services to help businesses of all sizes connect their IT infrastructure with popular public cloud platforms including Microsoft Azure and Amazon Web Services (AWS). Progent can assist you to design and administer cost-effective ecosystems that support Windows and Linux operating systems and applications in both cloud-based systems or in hybrid network models that utilize on-premises IT assets as well as public clouds. To help you to incorporate public cloud services with networks, Progent offers a range of cloud integration support services such as Office 365 integration solutions with on-premises Exchange deployments, Azure design and integration services, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has over 15 years of experience delivering high-level consulting expertise online, and Progent can help you complete your cloud integration initiatives on schedule and affordably.
Progent's Flat-rate Managed Services for Outsourcing IT Monitoring and Management
Progent's value-priced ProSight series of network monitoring and management services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. Managed services offered by Progent include:
  • ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates next generation behavior analysis technology to guard endpoints and servers and VMs against modern malware attacks like ransomware and file-less exploits, which easily get by legacy signature-matching AV tools. ProSight Active Security Monitoring safeguards local and cloud resources and provides a single platform to automate the entire threat lifecycle including protection, infiltration detection, containment, cleanup, and forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Unified Endpoint Protection
    Progent's ProSight Enhanced Security Protection managed services offer ultra-affordable multi-layer security for physical and virtual servers, workstations, mobile devices, and Microsoft Exchange. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, penetration alarms, endpoint management, and web filtering via cutting-edge tools packaged within a single agent accessible from a unified control. Progent's security and virtualization consultants can assist you to plan and configure a ProSight ESP deployment that meets your company's specific requirements and that allows you achieve and demonstrate compliance with legal and industry data protection standards. Progent will assist you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that require immediate action. Progent can also assist you to install and verify a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange email filtering.

  • ProSight Data Protection Services: Managed Cloud Backup and Recovery
    ProSight Data Protection Services from Progent offer small and mid-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight DPS automates your backup processes and enables fast restoration of vital files, applications and virtual machines that have become unavailable or corrupted as a result of hardware failures, software bugs, natural disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises device, or to both. Progent's BDR specialists can provide world-class support to set up ProSight Data Protection Services to to comply with regulatory requirements like HIPPA, FINRA, PCI and Safe Harbor and, when necessary, can assist you to recover your business-critical information. Learn more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight WAN Watch: Infrastructure Management
    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for smaller businesses to map, monitor, reconfigure and troubleshoot their networking appliances such as routers and switches, firewalls, and load balancers as well as servers, endpoints and other devices. Incorporating cutting-edge RMM technology, WAN Watch makes sure that network diagrams are kept current, captures and displays the configuration information of almost all devices connected to your network, tracks performance, and sends notices when problems are discovered. By automating time-consuming network management activities, ProSight WAN Watch can cut hours off common tasks like making network diagrams, expanding your network, locating devices that need critical updates, or isolating performance problems. Learn more details about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email security solution that uses the services and infrastructure of top information security companies to provide centralized management and world-class security for all your inbound and outbound email. The powerful architecture of Email Guard combines a Cloud Protection Layer with a local security gateway appliance to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer acts as a preliminary barricade and keeps most unwanted email from reaching your security perimeter. This decreases your vulnerability to inbound threats and conserves system bandwidth and storage. ProSight Email Guard's on-premises gateway appliance adds a deeper layer of inspection for incoming email. For outgoing email, the on-premises gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also assist Exchange Server to track and protect internal email that stays within your security perimeter. Learn more about Progent's Email Guard spam filtering, virus blocking, content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Endpoint Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management techniques to help keep your network running at peak levels by tracking the state of critical computers that power your information system. When ProSight LAN Watch uncovers an issue, an alert is sent automatically to your designated IT management staff and your Progent engineering consultant so any potential problems can be resolved before they have a chance to disrupt productivity Find out more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a secure Tier III data center on a fast virtual machine host set up and managed by Progent's network support professionals. With Progent's ProSight Virtual Hosting service model, the client owns the data, the operating system platforms, and the apps. Since the environment is virtualized, it can be moved easily to an alternate hardware solution without a lengthy and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not tied one hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, maintain, retrieve and protect information about your network infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be alerted about upcoming expirations of SSLs or warranties. By updating and organizing your IT infrastructure documentation, you can save up to half of time spent trying to find critical information about your IT network. ProSight IT Asset Management features a common repository for storing and collaborating on all documents related to managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether youíre planning improvements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you require the instant you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable alternative for small and mid-size organizations to get an unbiased evaluation of the health of their IT system. Based on a selection of the leading remote monitoring and management (RMM) tools in the industry, and supervised by Progent's world-class team of information technology professionals, ProSight Network Audits help you see how closely the configuration of your core infrastructure assets adhere to best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant benefits like a more manageable Active Directory (AD) system. Both versions also include one year of state-of-the-art remote network monitoring and management (RMM). Advantages can include simpler network management, improved compliance with information security regulations, higher utilization of network assets, faster troubleshooting, more dependable backup and recovery, and increased uptime. See more information about Progent's ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is a low-cost service centered on a brief phone discussion with a Progent backup/recovery expert. The interview is intended to help evaluate your company's preparedness to stop or recover rapidly after a ransomware incident. Progent will consult with you personally to collect information about your existing antivirus tools and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can apply industry best practices to build an efficient AV and backup environment that aligns with your business needs. For details, visit Progent's ProSight Ransomware Preparedness Report Service.

Why Progent Is the Smart Choice for North Las Vegas, Nevada Businesses
Progent's size, scope of information technology expertise, and experience with corporate network consulting enable small businesses to avoid the pitfalls related to over reliance on thinly staffed service organizations or individual engineers.

Working with Progent allows your company to:

  • Prevent Over Reliance on Freelance Consultants
    For IT support, small companies sometimes rely heavily on independent consultants. Though individual support providers have lower overhead than more substantial IT service organizations and can afford to bill nominally smaller rates, individuals are occasionally too busy to respond rapidly to urgent problems. If an independent consultant is occupied with another client, ill, on travelling, or in training, the absence of replacement staff may force your business to go without help in case of a crisis. The more your small business grows, system unavailability or difficulties with line-of-business applications get more costly. The money you believed you were saving on a freelancer can evaporate quickly due to lower output. Also, when freelance engineers encounter unfamiliar technologies, the lack of a big consulting group to rely on for assistance requires them to train with the meter running while your business ends up footing the costs for their ongoing training.

  • Gain Access to Certified Professionals in Sophisticated Information Technology Issues
    The majority of smaller service organizations or freelance consultants who concentrate on small business network support may excel at delivering connect-the-dots solutions but lack the experience to deal efficiently with complex network environments that have a variety of operating systems, multiple locations, VoIP implementations, remote workers, interconnected financial and operational software, eCommerce, and specialized line-of-business applications. Progent's experience with global companies and Progent's large group of specialists can be valuable to your company because enterprise environments are by nature complex, integration issues demand in-depth knowledge in many technical areas, and achieving an acceptable level of robustness, reliability, and security calls for industry-proven processes.

  • Build a Solid Basis for Growth
    Small companies often start with an IT system implemented on a tight budget. Without a carefully designed basis, a sequence of ad hoc fixes often get thrown onto of a tenuous foundation. As a business grows, stability and expandability issues can obstruct the productivity of the business. These environments need thorough assessment, intelligent business planning, and in-depth experience to upgrade to an IT environment that can provide the reliable foundation to meet critical business requirements and support future expansion.

  • Partner with Solution Providers, Not Product Resellers
    Small businesses require guidance and insight to work through an increasingly complicated array of IT options offered for enabling growth and enhancing productivity. They do not need a network consultant or service organization that attempts to sell them products. Progent avoids conflicts of interest by not reselling hardware and software. Progent provides consulting and services exclusively. This allows Progent to align consulting support with the genuine interests of clients. Mixing IT support and product reselling can lead to a conflict where the recommended solution is built around a predetermined technology rather than being driven by the true requirements of a small business.

Get in Touch with Progent
If your North Las Vegas, Nevada company wants to contact Progent about network outsourcing, consulting, or tech support services, phone 800-993-9400 or refer to Contact Progent.

Fast Remote Network Support
For immediate online help, you can contact Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).
















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