Affordable Computer Help from Microsoft and Cisco Qualified Consultants for Businesses in Norwalk, CA
By offering world-class support when you require it, making available specialized knowledge for critical business applications, offering high-value services like virtual data center hosting, invoicing solely for services delivered, and charging no setup fees or retainers for standard services, Progent allows your company to increase the business value of your It network and cut support expenses. Progent recognizes that information system protection, reliability, and efficiency are as critical to small companies as to large enterprises but that small organizations lack the leverage to invest aggressively in information technology and in-house service groups. Progent's basic value proposition is that no network consulting organization can match Progent's ability to provide the network support your company needs when you require it and at a cost you can justify.

For mid-size and large businesses, Progent offers co-sourcing support to supplement the technical skills of your in-house IT support staff. This can cut costs and minimize technical risks for major IT initiatives such as software design and development, business continuity preparedness, security audits, office consolidations, or software migrations and upgrades.

Progent can also offer the services of certified experts to help your company to plan and execute a sensible cloud computing strategy.

Core Practice Areas Supported by Progent for Business Networks in Norwalk, California
Progent provides the support of accredited experts for all facets of business network technology found in small companies and local governments. Products and technologies serviced by Progent's consultants include:

Service Delivery Options for Norwalk, California Companies
Progent has a selection of alternatives for providing small and midsize businesses with cost-effective IT services for troubleshooting, system architecture, hosting, and IT management. Progent's paradigm for delivering IT support services is built on the Help Desk Call Center operational structure common to larger IT organizations. Progent's Helpdesk Support Mechanism ensures fast support, thorough activity documentation, reliable follow-up, and strict cost monitoring for an array of IT service delivery modes that include online repairs, in-person help, high-end consulting, plus server hosting.

  • Online Support
    Progentís Technical Response Center offers urgent and routine remote service for Windows, Linux, Apple OS X, and Cisco-powered environments in the U.S. and globally. Progent's seasoned service experts can help clients to analyze and fix network problems without the expense or time loss of in-person service visits. The experience of Progent's network consultants allows them to handle most IT problems quickly. For the most challenging problems, Progent's depth of expertise makes it possible to escalate support calls to world-class subject matter experts. Progent offers a convenient, web-accessible signup procedure for new customers to accommodate urgent situations and Progent bills by the minute with zero sign-up fees or minimums, so you pay only for the assistance you get. Experts available remotely include Cisco-qualified CCIEs, Microsoft-qualified MCSEs, and CISSP-certified security engineers. Learn additional details about Progent's online computer troubleshooting expertise.

  • On-site Service
    Progent provides on-site technical assistance for signed-up clients in larger cities in the U.S. Progent's onsite service technicians can operate in tandem with Progent's remote service experts to deliver small companies the ideal combination: in-person support technicians when you need them as well as the remote help of Progent's worldwide team of IT engineers, security professionals, and business software programmers. The wait time for on-site support calls is usually under one business day. Progent requires no sign-up or retainer charge for registering as a Progent client for onsite support. Find out more details about how and why to register for Progent's in-person computer service.

  • Help Desk
    Progent's Help Desk Call Center Outsourcing Services are designed for all businesses and local governments who need prompt and dependable support from an online Helpdesk with effective phone assistance, remote troubleshooting tools, and enough technical strength for full problem escalation. Since smaller businesses usually are constrained by tight IT budgets and can spare little management bandwidth for dealing with IT support, Progent's Helpdesk Services can be the most cost-effective option to make sure that small business information networks stay up and running. Learn more about Progent's Helpdesk outsourcing services.

  • Consulting Expertise
    Progent offers small and midsize companies budget-friendly access to enterprise-class consultants who can deliver help with critical products and technologies including Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Windows Server and application expertise, Cisco network architecture, network protection engineering, non-stop it system consulting, server virtualization strategies, plus configuration, programming and support for business applications such as financials, ERP, management reporting, sales automation, and office productivity suites. Progent can provide assistance with one-shot projects including office relocations and major system migrations, extended projects such as business information software development and support, relational database application programming and DBA support, and web development, continuing support including Microsoft System Center 2012 Operations Manager (SCOM 2012) expertise and Operations Manager 2016 consulting for network monitoring and system management, or emergency response like data restoration and malware cleanup.

  • Application Hosting
    Progent offers hosting for vital applications like Exchange Server and SQL Server to provide small businesses with higher levels of availability, protection, and performance than is feasible with the type of on-site data center that is practical for the majority of small organizations. Because Progent uses the same facilities that support the gear of many of the planet's biggest information technology organizations, Progent can save you the cost of building and maintaining the infrastructure required for world-class cooling, power backup, and uninterruptible Internet connectivity. For hosted applications, Progent can also make sure that patches and service packs remain updated, security and efficiency is continually tracked, and systems and data files are consistently backed up and available for complete and rapid recovery. Find out more about Progent's hosting for Exchange and other mission-critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting offers full hosting services for all of a small or midsize organization's production servers in an environment that not only provides the highest level of fault-tolerance and scalability but that is also convenient for customers to transfer to a different support provider or to move in-house whenever your situation calls for it. Progent's Private Cloud hosting service is based on proven virtualization techniques that permit companies with mixed environments to benefit dramatically on the expense of capital equipment, infrastructure support, and network administration while getting world-class reliability and an unparalleled level of vendor options. Unlike ordinary Software as a Service (SaaS) hosting models, Progent's Private Cloud Hosting Service covers all server-centric software in a single centrally managed package, can support the mixed- platform and non- standardized networks typical of small businesses, and keeps control of the licenses in the client's possession so that migrating to a new virtualized system is quick, reliable, and inexpensive. This eliminates becoming a prisoner of a single hosting service while still providing all the cost savings associated with ASP and SaaS hosting services.

  • Hybrid Cloud Integration Support
    Progent offers advanced remote support services to help organizations of any size connect their IT infrastructure with leading public clouds such as Microsoft Azure and Amazon Web Services (AWS). Progent can assist you to design and administer hybrid ecosystems that can include Windows and Linux operating systems and applications in both cloud-only systems or in hybrid architectures that seamlessly combine physical resources as well as public clouds. To help you to incorporate cloud services with networks, Progent offers a variety of public cloud migration support services that include Office 365 Exchange Online integration with on-premises Exchange deployments, Microsoft Azure design and deployment services, Amazon Web Services cloud integration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has more than 15 years of experience providing high-level consulting expertise remotely, and Progent can make sure you complete your cloud integration projects on schedule and affordably.
Progent's Low-Cost Managed Services for Outsourcing Network Management
Progent's low-cost ProSight family of managed services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. ProSight managed services available from Progent include:
  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email security platform that uses the services and infrastructure of leading information security companies to deliver web-based control and comprehensive security for all your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service combines cloud-based filtering with an on-premises gateway device to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of unwanted email from reaching your network firewall. This reduces your vulnerability to inbound attacks and saves system bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance adds a further level of analysis for incoming email. For outbound email, the on-premises security gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also help Exchange Server to monitor and protect internal email traffic that stays within your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus blocking, content filtering and data loss prevention.

  • ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes cutting edge behavior analysis technology to guard endpoint devices and servers and VMs against modern malware attacks such as ransomware and email phishing, which routinely escape legacy signature-based AV products. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a unified platform to automate the entire threat lifecycle including blocking, infiltration detection, containment, remediation, and post-attack forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight DPS: Managed Cloud Backup
    ProSight Data Protection Services from Progent offer small and medium-sized businesses a low cost end-to-end service for reliable backup/disaster recovery (BDR). For a low monthly cost, ProSight DPS automates your backup processes and enables fast restoration of vital data, applications and VMs that have become unavailable or damaged as a result of hardware breakdowns, software glitches, natural disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local storage device, or to both. Progent's cloud backup consultants can provide advanced expertise to set up ProSight DPS to be compliant with government and industry regulatory standards like HIPPA, FIRPA, and PCI and, whenever needed, can help you to restore your critical information. Learn more about ProSight DPS Managed Backup and Recovery.

  • ProSight WAN Watch: Infrastructure Management
    Progentís ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for small and mid-sized organizations to diagram, monitor, optimize and debug their networking appliances like switches, firewalls, and access points as well as servers, printers, client computers and other networked devices. Incorporating cutting-edge RMM technology, WAN Watch ensures that network diagrams are always updated, copies and displays the configuration of virtually all devices connected to your network, monitors performance, and sends alerts when potential issues are discovered. By automating complex management and troubleshooting activities, ProSight WAN Watch can knock hours off common tasks such as network mapping, reconfiguring your network, finding appliances that need critical updates, or identifying the cause of performance bottlenecks. Find out more about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Endpoint Remote Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop monitoring service that uses advanced remote monitoring and management techniques to help keep your IT system running efficiently by checking the health of vital computers that power your business network. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your specified IT staff and your assigned Progent engineering consultant so that all looming issues can be addressed before they have a chance to impact productivity Find out more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a secure fault tolerant data center on a high-performance virtual host configured and maintained by Progent's IT support professionals. With the ProSight Virtual Hosting service model, the customer owns the data, the operating system software, and the apps. Since the system is virtualized, it can be moved immediately to an alternate hardware environment without a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, you are not tied one hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, retrieve and protect data related to your network infrastructure, processes, business apps, and services. You can quickly find passwords or IP addresses and be alerted about impending expirations of SSLs or domains. By cleaning up and organizing your network documentation, you can eliminate up to half of time wasted searching for vital information about your IT network. ProSight IT Asset Management features a centralized location for holding and sharing all documents required for managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT data. Whether youíre planning improvements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you need the instant you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable alternative for small and medium-size businesses to get an unbiased assessment of the overall health of their IT system. Powered by some of the leading remote monitoring and management tools available, and overseen by Progent's certified team of information technology experts, ProSight Network Audits help you see how closely the configuration of your core infrastructure devices conform to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate ROI like a more manageable Active Directory (AD) environment. Both also include a year of cutting-edge remote network monitoring and management. Advantages can include easier network management, better compliance with data security requirements, more efficient utilization of IT assets, faster problem resolution, more reliable backup and restore, and higher availability. Read more about Progent's ProSight Network Audits IT infrastructure review.

Why Progent Offers the Smart Choice for Norwalk, California Businesses
Progent's size, breadth and depth of technical expertise, and familiarity with enterprise network consulting enable small businesses to sidestep the pitfalls associated with excessive dependence on small support organizations or freelance engineers.

Teaming with Progent allows your company to:

  • Prevent Over Dependence on Freelance Consultants
    For IT support, small businesses sometimes rely excessively on individual engineers. Though freelance support engineers have lower expenses than larger IT service firms and can typically bill nominally lower rates, individuals are sometimes unable to respond quickly to urgent situations. If a freelance consultant is occupied with different customer, ill, on travelling, or in training, the absence of replacement staff may force your company to wait for help in case of a crisis. The more your company grows, system unavailability or difficulties with line-of-business programs get more costly. The money you believed you were saving on an independent consultant can evaporate quickly because of lower output. In addition, when freelance consultants confront unfamiliar problems, the lack of a big engineering team to depend on for advice requires them to learn on the job while your organization ends up footing the bill for their ongoing training.

  • Have Access to Experts in Sophisticated Information Technology Solutions
    The majority of small service firms or independent consultants who concentrate on small business network consulting may excel at providing routine solutions but don't have the background to deal cost-effectively with complex IT infrastructures with a variety of operating systems, many offices, Voice over IP implementations, mobile workers, interconnected accounting and analytical applications, eCommerce, and specialized line-of-business applications. Progent's experience with global enterprises and Progent's large group of experts can be valuable to your small business because enterprise networks are inherently complicated, integration issues require thorough knowledge in many technical areas, and achieving an acceptable degree of robustness, availability, and protection requires industry-proven leading practices.

  • Create a Firm Basis for Growth
    Small businesses often start with an IT system implemented on a shoestring budget. Lacking a strong architecture, a series of ad hoc repairs commonly get thrown on top of a marginal structure. As a business evolves, stability and scalability issues can undermine the success of the organization. Such environments require proper assessment, intelligent strategic analysis, and broad-based expertise to migrate to an IT environment that can act as the reliable basis to handle current business needs and ease downstream expansion.

  • Work with Solution Providers, Not Resellers
    Smaller companies need direction and insight to work through an increasingly complex maze of technology options available for enabling business growth and improving efficiency. They do not need a network consultant or support firm that tries to sell them products. Progent avoids conflicted motives by not selling hardware and software. Progent offers services and expertise exclusively. This permits Progent to match technical support services with the real needs of customers. Combining network support and product selling can lead to a conflict where the proposed solution is based on a preselected technology rather than being driven by the true requirements of a customer.

Get in Touch with Progent
In case your Norwalk, California business needs to contact Progent for network outsourcing, consulting, or technical support, call 800-993-9400 or visit Contact Progent.

Immediate Online Network Support
For immediate online technical support, you can contact Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).
















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