Quick, Affordable Online Computer Help for Norwalk, California Small Companies
For over twenty years, Progent has specialized in delivering enterprise-class computer support services to clients with small-company budgets. Progent has built a powerful service solution that includes a streamlined, tightly connected virtual office network, sophisticated online repair technology, a large team of consultants certified in a wide array of technical disciplines, a Call Center service model that maximizes responsiveness and ensures follow-up, a global team of on-line troubleshooting professionals, on-site service availability for the majority of most zip codes in the U.S., and a corporate ethos committed to fixing network issues in the least time and at the least cost to customers.

For larger companies, Progent offers co-sourcing support to add to the technical skills of your in-house network service team. This can save money and help meet schedules for big projects such as software development, disaster recovery preparedness, security audits, merging datacenters, or technology migrations.

Progent can in addition offer the services of accredited consultants to assist your company to design and implement a sensible cloud strategy.

Main Practice Areas Supported by Progent for Office Networks in Norwalk, California
Progent provides the support of qualified consultants for all aspects of business network technology found in small and midsize organizations. Products and technologies supported by Progent include:

Support Delivery Alternatives Available for Norwalk, California Companies
Progent has a selection of alternatives for providing small companies and local governments with cost-effective computer services for technical support, consulting, hosting, and IT administration. Progent's paradigm for delivering IT support is built on the Help Desk Call Center operational structure common to big IT support organizations. Progent's Helpdesk Service Model promotes fast response, comprehensive activity records, reliable follow-through, and tight cost monitoring across a range of network support delivery options that include online repairs, onsite help, top-level consulting, as well as server and application hosting.

  • Online Support
    Progentís Technical Response Center provides emergency and routine online support for Microsoft Windows, Linux, Apple OS X, and Cisco-based environments in the United States and globally. Progent's seasoned service experts can help customers to analyze and fix network problems without the cost or delay of on-premises service visits. The background of Progent's network consultants makes it possible to resolve most network problems rapidly. For complex issues, Progent's depth of knowledge allows the support team to escalate support calls to advanced subject matter experts. Progent offers a streamlined, web-accessible signup procedure for first-time customers to accommodate emergency situations and Progent bills per minute with no startup fees or minimums, so you pay only for the support you get. Specialists you can access online include Cisco-certified CCIE network engineers, Microsoft-qualified MCSEs, and GIAC-certified security engineers. Find out more details concerning Progent's remote computer support expertise.

  • Onsite Service
    Progent provides on-site technical support for registered clients in major metropolitan areas in the U.S. Progent's onsite support technicians can operate in conjunction with Progent's online service engineers to give small businesses the ideal combination: in-person support professionals when you need them plus the remote expertise of Progent's worldwide staff of network engineers, security professionals, and business application programmers. The response time for in-person service visits is usually under one business day. There is no sign-up or retainer fee for becoming a Progent customer for onsite support. Find out more about why to sign up for Progent's onsite network support.

  • Help Desk
    Progent's Helpdesk Outsourcing Services are designed for all businesses and local governments who need prompt and reliable access to a professional Help Desk Call Center with effective telephone support, remote troubleshooting capability, and enough technical depth for all needed problem escalation. Since smaller businesses usually have limited information technology funds and can spare little executive bandwidth for handling IT support tasks, Progent's Helpdesk Services can be the most efficient way to make sure that small business computer systems are always productive. Read more details about Progent's Help Desk services.

  • Consulting Services
    Progent provides small companies budget-friendly availability of enterprise-class IT professionals who can deliver help with vital technologies including Windows 2016 Hyper-V hybrid cloud solutions, Windows Server and application expertise, Cisco network architecture, company-wide network security consulting, non-stop it system engineering, virtual server solutions, plus configuration, customization and support for business applications such as accounting, ERP, management reporting, CRM, and office productivity suites. Progent can help with one-time projects including site relocations and major software migrations, extended projects such as business reporting software programming and support, database software development and administration support, and web design, on-going support such as network monitoring and system administration, or emergency services such as disaster recovery and malware cleanup.

  • Application Server Hosting
    Progent offers hosting for vital applications like Exchange Server and MS SQL to provide small businesses with higher degrees of reliability, security, and recoverability than is feasible using the class of on-site data center that is achievable for the majority of small companies. Because Progent uses the same facilities that support the gear of some of the planet's biggest information technology companies, Progent can eliminate the investment in building and managing the systems needed for enterprise-class environmental control, electrical failover, and uninterruptible Internet access. For hosted application servers, Progent can also see to it that upgrades and service packs stay current, protection and efficiency is constantly monitored, and systems and data files are consistently backed up and available for complete and rapid recovery. Learn additional information concerning Progent's hosting services for Exchange Server and other mission-critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting offers complete hosting for all of a small or midsize organization's servers in a setting that not only provides the highest degree of fault-tolerance and extensibility but that is in addition simple for clients to migrate to another service provider or to bring internally whenever your business situation warrants it. Progent's Private Cloud hosting is based on mature virtual server technologies that permit small businesses with multi-vendor networks to benefit dramatically on the costs of capital equipment, infrastructure support, and network administration while achieving enterprise-class reliability and an unparalleled level of vendor alternatives. In contrast to conventional SaaS hosting models, Progent's Private Cloud Hosting encompasses all server-based software in one centrally managed package, can handle the mixed- OS and loosely standardized networks common with small businesses, and retains ownership of the software in the customer's possession so that migrating to a different virtualized system is fast, safe, and inexpensive. This eliminates ending up a captive to a specific hosting provider while still providing all the cost savings related to SaaS hosting alternatives.

  • Hybrid Cloud Migration Support
    Progent can provide advanced online support services to help organizations of all sizes connect their IT infrastructure with leading public clouds including Azure and Amazon Web Services. Progent can help you to design and manage cost-effective environments that support Windows and Linux operating systems and apps in either cloud-centric systems or in hybrid network models that utilize physical IT assets as well as public cloud services. To assist you to integrate public cloud services with physical datacenters, Progent can provide a variety of public cloud integration support services such as Office 365 Exchange Online integration solutions with on-premises Exchange, Microsoft Azure planning and deployment consulting, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service programming and debugging. Progent has over 15 years of background delivering advanced consulting support online, and Progent can make sure you complete your cloud integration initiatives on schedule and affordably.

Why Progent Is the Smart Choice for Norwalk, California Small Businesses
Progent's size, breadth of technical expertise, and familiarity with corporate IT consulting enable small and midsize companies to avoid the pitfalls associated with excessive reliance on small service firms or individual consultants.

Working with Progent enables your business to:

  • Avoid Over Dependence on Individual Consultants
    For network services, small companies often depend heavily on individual consultants. Though freelance support engineers have lower overhead than larger IT service firms and can typically charge nominally smaller rates, individuals are occasionally unable to respond rapidly to critical problems. If a freelance engineer is busy with different customer, sick, on vacation, or in training, the lack of backup staff may force your business to wait for help during a crisis. As your company grows, network unavailability or problems with critical programs become more costly. The dollars you thought you were conserving on an independent consultant can disappear fast because of lower productivity. In addition, when independent consultants encounter new problems, the unavailability of a large engineering group to count on for advice requires them to learn on the job while your organization ends up with the bill for their continuing education.

  • Have Access to Certified Professionals in Sophisticated Network Issues
    The majority of small support firms or freelance consultants specializing in small company network consulting are capable of providing routine solutions but lack the background to work efficiently with complicated network infrastructures with a variety of operating systems, numerous sites, Voice over IP implementations, mobile clients, interconnected financial and operational applications, eCommerce, and specialized line-of-business software. Progent's background with global enterprises and Progent's large team of specialists can be valuable to your business because big-company environments are inherently complex, integration issues require in-depth understanding of in numerous technical disciplines, and reaching a high degree of stability, reliability, and security calls for enterprise-tested processes.

  • Create a Firm Foundation for Growth
    Small businesses typically start with a network implemented on a shoestring budget. Lacking a carefully designed architecture, a series of band-aid fixes often get piled on top of a marginal structure. As a business evolves, reliability and scalability issues can hinder the success of the organization. Such environments need thorough assessment, intelligent business analysis, and broad-based experience to upgrade to a network infrastructure that can act as the solid foundation to handle critical business requirements and ease future expansion.

  • Work with Solution Consultants, Not Product Resellers
    Smaller companies require guidance and insight to navigate through an ever more complex array of technology options offered for accelerating business growth and enhancing productivity. Businesses do not need a network consultant or service firm that tries to promote products. Progent eliminates conflicted motives by not reselling any products. Progent offers consulting and services only. This permits Progent to match technical support services with the genuine needs of clients. Combining network support and product selling can result in a situation where the proposed solution is built around a predetermined vendor rather than being based on the true requirements of a client.

Contact Progent
In case your Norwalk, California company needs to get in touch with Progent for network outsourcing, consulting, or technical support, call 800-993-9400 or see Contact Progent.

Immediate Remote Network Assistance
For immediate remote technical support, you can contact Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).
















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