For small business network systems located anywhere in the state of Ohio, Progent's Microsoft and Cisco qualified professionals can deliver remote phone help and remote troubleshooting to solve your network systems issues quickly and cost effectively. Progent has acquired top-notch expertise, advanced software utilities, and support knowledge bases to identify and repair computer network problems while avoiding the high cost and time delays normally associated with on-site technical service calls.

If your Ohio organization is located outside of the larger metropolitan areas such as Columbus, Cleveland, Cincinnati, Toledo, Akron, or Dayton, your local computer support options may be limited in expertise, or not available during urgent situations. This can result in a office network that is unpredictable or causing efficiency loss due to technical issues persisting for too long. Progentís staff of seasoned network engineers average more than 12 years of real-world IT industry experience, in the trenches of network support, performing a extensive variety of technical tasks for a broad range of customers. This means you get not only the technical skills needed for the job, but an expert with demonstrated methods for applying that expertise to deliver affordable network solutions.

Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's Cisco-certified VoIP experts offer Cisco UC520 consulting support to help you to manage your legacy UC500 VoIP gateway or design and implement a smooth upgrade to a current VoIP solution.

Google Android Smartphone Integration
Progent's Android smartphone integration consulting services have extensive experience providing remote and on-premises assistance for businesses of all sizes who need to integrate Android phones and tablets into their information systems so that users can communicate and collaborate while on the go. Progent offers the range of skills to solve network issues that involve multiple manufacturers and that represent a combination of older and current information technology. Progent provides cost-effective remote consulting to help you with any aspect of designing, configuring, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can deliver occasional support to assist you to handle particularly challenging technical problems, or Progent can provide comprehensive project management services to help you complete major network initiatives on schedule and within budget. Progent can help with on-premises, cloud-centric, or hybrid networks and can provide support for operating systems, applications, management tools and hardware infrastructure. Progent also can provide customized group or individual classes to show you how to manage and operate Android phones efficiently.

Immediate Support for Urgent Issues
With Progentís urgent online network support services, you can get instant help for issues that are causing lost productivity. Remote help eliminates the long wait and higher expense required for in-person technical help. For ordinary administration tasks, Progentís remote support consultants can complete most jobs within a few minutes of a request, rather than forcing you to wait for hours for on-site support to arrive.

Some Examples of Online Support Services Offered by Progent for Cisco Routers
Some of the common online Cisco router consulting services offered by Progent include setting up domain name, IP addressing, routing maps, logging, security logon banner and user accounts; configuring HSRP, aggregate routing, static to EIGRP redistribution, and static route injection into OSPF; fixing NAT configurations, routing maps, line settings and BGP peering arrangements; installing current IOS image; validating router failover; troubleshooting VPN problems; creating a network diagram and documenting configuration; plus security and availability strategy.

Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi line of Wi-Fi infrastructure appliances includes indoor and outdoor Wave 2 802.11ax Wi-Fi access points, security gateways, and switches. UniFi devices running across multiple venues with any number of access points can be remotely configured and managed with Ubiquiti's free UniFi Controller software, which centralizes and simplifies deployment, discovery, administration, optimization, debugging, monitoring, and reporting. Progent can provide the expertise of seasoned Wi-Fi consultants who can help you to determine the value of UniFi products for your business and assist you to design, deploy, manage, and maintain your UniFi solution. To learn more, see Ubiquiti UniFi Wi-Fi APs consulting and wireless LAN integration.

Temporary CIO Services
Progent can provide organizations with an IT management expert who can serve as a part-time Chief Information Officer. This veteran technology executive can offer long-term direction to help your company to integrate appropriate technology to enhance business processes so they align more closely with your corporate goals. Your company can create and install a well conceived information technology strategy without incurring the cost of a full-time senior IT executive. Key tasks Progent's temporary Chief Information Officer can carry out include growth strategies, establishing IT budgets, creating and tracking models for TCO, optimizing business processes, negotiating with suppliers, defining security standards, cash flow management, streamlining data center administration, software revision control, IT asset documentation control, and business continuity preparedness.

Integration Help for Office 365 Apps and Cloud Services
Office 365 is Microsoft's extensive suite of productivity apps and cloud services offered on a monthly or annual subscription basis. Office 365 applications and cloud-based services are available in a variety of subscription plans intended for customers from students and home offices to enterprises. Progent offers fast and affordable online access to specialists with in-depth knowledge of Microsoft, macOS, iOS, and Google Android technology. Progent can help you to understand the many subscription options offered with Office 365 and integrate your information network with Office 365 in a way that delivers top business value. Progent's Office 365 integration consultants support cross-platform networks that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also help your business to build and maintain hybrid solutions that seamlessly integrate on-premises and cloud-based products and services.

Cisco Voice over IP Phone and IP Video Phone Configuration and Troubleshooting
Progent's Cisco VoIP phone and video IP phone consultants can help your business to configure, maintain, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent can provide expertise for all versions of Cisco's IP phones from discontinued Voice over IP devices to the latest HD media phones. Progent's IP telephony experts can also assist your organization to integrate your VoIP phones and video IP phones with Cisco Unified CM, formerly branded CallManager, or with Cisco Unified Communications Manager Express to create a an advanced IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to install Cisco Unified Communications Manager applications that include Unified Communications Manager IM and Presence Jabber, Unity Connection for voicemail management, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact solution. Progent can deliver expertise with all aspects of Cisco VoIP Phone integration including designing dial plans, solving IP phone registration issues, configuring SIP trunks and CUBE session border controllers, deploying Cisco ISR routers with CUBE VoIP networking support, and creating Cisco UCS server failover and Cisco SRST systems for survivability.

Progent's Cloud Integration Support for Microsoft Windows Server Essentials
Microsoft Windows Server Essentials is an affordable, versatile OS that allows small businesses to transition from the older stand-alone on-premises datacenter to the new hybrid networking paradigm that combines both local and cloud-based resources. Progent's certified Windows Server 2012 R2 Essentials consulting experts offer cost-effective online consulting and technical support services for Windows Server Essentials. Progent can help you to determine the potential business advantages of migrating to Essentials and adopting a hybrid on-premises/cloud model for your network ecosystem. Progent offers comprehensive project management so you can design and carry out an efficient move to Windows Server Essentials, Office 365, and other Azure Cloud platforms and services. (Find out about Progent's Office 365 integration solutions with on-premises installations of Exchange and Azure integration consulting.) Progent also offers continuing consulting, technical support, and training.

Microsoft Exchange 2013 Upgrade Services
Microsoft Exchange 2013 includes major enhancements to the capabilities of Microsoft Exchange Server 2010 and delivers important innovations as well as a revamped architecture. These enhancements favorably impact key facets of IT including ease of administration, high availability (HA), security and compliance, cost of ownership, teamwork, expandability, performance, compatibility, and the user experience. Progent's certified Exchange Server 2013 consulting professionals can provide online or onsite expertise to help you manage, tune and troubleshoot your Exchange 2013 environment. Progent also offers Exchange 2016 migration expertise and Office 365 Exchange Online consulting to help you move to a more current version of Exchange Server in a local, cloud-based, or hybrid deployment model.

MS SQL Server Software Development
Progent's SQL Server developers can assist you to create and support database applications that utilize the SQL Server database platform. Progent follows leading lifecycle management practices to build efficient, easy-to-manage SQL Server applications and is able to team with a customer's IT staff to complete projects in a timely and affordable way. Progent for can help your company to create Microsoft SQL Server applications by providing a wide selection of professional services such as requirements analysis, data tier architecture, data migration, T-SQL programming, software installation, capacity planning, performance and I/O configuration tuning, backup/recovery, partitioning, reusable schema, replication mechanisms, security and compliance, and fault tolerance.

Linux Support Services and Linux/Windows Integration
If your business network mixes Linux technology with Windows, Progent can help you to incorporate your servers into an efficient network that allows all your operating systems to coexist for simpler administration, seamless dataflow, high availability, enhanced performance, and integrated security. If you are writing or testing Linux based-software on a network that includes Microsoft Windows-based servers, workstations, and application software, Progent offers comprehensive network outsourcing that allows you to concentrate on your area of high-value expertise.

Talk to a Progent Computer Support Expert
To see how you can access a Progent network consultant for online or onsite assistance in , phone 1-800-993-9400 or visit Online Computer Support.

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