For business networks located within the state of Oklahoma, Progent's Microsoft authorized technical experts can provide remote phone support and troubleshooting to resolve your computer system troubles quickly and affordably. Progent has developed top-notch expertise, software utilities, and support databases to troubleshoot and repair network problems without the cost and time delays associated with onsite service dispatches.

If your Oklahoma company is situated outside of the larger metropolitan areas such as Oklahoma City, Tulsa, Norman, or Lawton, your nearby network systems support choices may be limited in technical expertise, or unavailable during urgent situations. This results in a computer network that is unpredictable or causing wasted time due to technical problems persisting for too long. Progentís group of field proven network consultants average more than twelve years of real-world computer industry experience, in the trenches of computer network support, performing a wide range of technical tasks for a diverse range of clients. This means you get not only the technical expertise needed for the job, but a consultant with proven methods for applying that expertise to assist with affordable network solutions.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent can provide the support of a certified VMware VCDX expert to help you plan, deploy, manage and troubleshoot VMware vSphere-based virtualization ecosystem for local networks, cloud environments, or hybrid deployments. Progent's VMware vSphere and vCloud consultants can provide world-class expertise for deploying and integrating VMware Site Recovery Manager and VMware's NSX virtual network system for disaster recovery and application continuity. Progent offers extensive experience of VMware vCloud Director, vRealize Automation, vRealize Orchestrator (vRO) and vCloud Suite tools for administering private and public cloud and hybrid cloud environments that deliver maximum availability, fault tolerance, and disaster recovery.

Wide and In-depth Experience with Business Networks
Progentís team of more than 80 network experts means clients can take advantage of the leverage of over a thousand years of cumulative background and shared information to resolve the most difficult network issues. Progentís accredited network consultants possess the know-how to find fixes quickly and implement them cost effectively.

Online Education for Desktop Apps
Progent offers online training for a range of desktop programs and environments including Microsoft Excel, Word, Publisher, Outlook, Acrobat Writer, Photoshop CS, Crystal Reports, and Microsoft Windows 10 and Windows 8. Live online learning provides all the benefits of traditional classroom seminars, including instant interaction between students and teachers, but avoids the expenses of travel and the challenge of attempting to synchronize the schedules of many students.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) consultants and data leakage protection consultants can assist you to configure Progent's Email Guard Security Gateway to use standard and custom content security policies for monitoring the content of email messages and attachments and preventing users from sending confidential or unauthorized data or spam-like messages. Email Guard's email content filtering technology can also help your business avoid reputation loss and keep in compliance with industry privacy standards and government requirements such as HIPAA and Sarbanes-Oxley.

Progent is a Microsoft Gold Certified Partner
Progent has been authorized by Microsoft as a Gold Certified Partner, a qualification awarded exclusively to the highest tier of businesses that work closely with Microsoft, have demonstrated advanced IT expertise, and have confirmed customer references. Gold Partners must maintain large staffs of Information Technology professionals who have undergone comprehensive proficiency testing. Gold Certified Partners are given access to special support and training opportunities from Microsoft and early access to beta software for training and piloting purposes.

Video Conferencing and Telepresence Consulting Services
Progent offers the support of an accredited video conferencing and telepresence consultant with an extensive background integrating products from the major telepresence providers such as Cisco, Polycom, LifeSize and Radvision and can assist your company to plan, install, upgrade, or troubleshoot a telepresence solution that protects your current investment and maximizes the business value of your information network. Progent can also provide the expertise of network infrastructure engineers who can assist businesses of any size to build and maintain a communications network that provides the performance, reliability, security, and scalability required to accommodate your video conferencing/telepresence solution.

Management Support for Lync 2013
Lync 2013 enables businesses of any size to build a manageable and secure communications environment that permits the modern Bring-Your-Own-Device computing style with instant messaging (IM). instant messaging, presence, audio/video and web conferencing with app sharing and whiteboard, as well as IP-based and PSTN calling enabled for a broad assortment of stationary PCs and mobile endpoints. Progent's Microsoft-certified Lync 2013 consultants can help your company to evaluate the advantages of Lync Server 2013, create an on-premises, cloud-resident (via Microsoft Lync Online) or hybrid model suitable for your current and long-term plans, deploy Lync 2013 so as to speed up your return on investment, and provide custom online and onsite training to your management staff and users. Progent offers in-depth expertise in critical pieces of a Lync Server 2013 deployment including Windows Server, SQL Server Express and Exchange Server, and Progent can assist your organization to integrate Lync 2013 with key Microsoft Office and Office 365 applications including Outlook clients, Word and PowerPoint. If your company are already running Microsoft Lync Server, Progent's Skype for Business experts can assist you to plan and carry out a smooth migration to Skype for Business.

Expert Wireless Engineering and Support Services
Progent's wireless integration consultants offer wide-ranging backgrounds in the implementation and support of wireless networking technology and can assist you to design, deploy, administer and repair wireless ecosystems that are compliant, robust, expandable, easy to administer and operate, able to support your critical applications, and transparently integrated into hybrid cloud networks. Online and onsite support provided by Progent span a variety of wireless solutions such as smartphone and tablet integration and management, Wi-Fi network infrastructure planning and deployment, Wi-Fi site surveys, wireless VoIP phone configuration, and building-to-building wireless integration.

Team Approach to Service and Technical Problem Escalation
Computer technologies have become increasingly complex. In addition, typical small business computer networks integrate solution from many different suppliers. All this makes network integration and maintenance increasingly challenging. It is impossible for even the most capable individual to have in-depth knowledge in all aspects of information technology, or broad practical experience in the thousands of hardware and software brands, models, and updates that small businesses include in their information networks. Progent follows a team methodology to computer consulting and depends on application specialists to bring in-depth knowledge when necessary to solve the most intractable problems effectively, at the lowest expense to your company.

Cost-effective Computer Support Solutions
Many small companies rely on poor metrics when searching for a computer consultant. Cost per hour is seldom a reliable measure for value. A consultant with insufficient technical background can take many times longer to complete the identical job than an experienced IT professional. For example, billing a third less per hour, but taking three times as long for the same task is not a deal. Still worse, a badly architected or configured network environment that is undependable and difficult to manage or expand can cost a business many times over its setup price because of lost productivity. Progent's customer testimonials from satisfied businesses throughout the United States indicate the efficiency of Progent's support model and the technical capability of Progent's team of engineers.

Cisco Unity Connection and Unity Express (CUE) Consulting
Cisco Unity Connection, an integrated expansion of Unified Communications Manager, is a unified voice messaging solution that promotes teamwork by providing flexible set of alternatives for accessing voice messages within an environment that is easy to deploy and maintain. Unity Connection allows you to read and manage voicemail messages from your email inbox, browser, Jabber, a Cisco Unified IP endpoint, an iPhone or other smartphone, or a tablet. Cisco Unity Express (CUE), available in select Cisco ISR routers, offers affordable voicemail, integrated messaging, interactive voice response, and automated-attendant functions for small to mid-size businesses (SMBs) and corporate branch locations with up to 500 workers. Progent's Cisco-qualified CCIE consulting experts can provide Unity Connection and Unity Express (CUE) integration and troubleshooting services to make sure your CUE deployment continues to deliver the highest possible competitive value.

Cisco ASA Firewall and PIX Firewall and Firepower Services Expertise
The current Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer significantly more performance than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 firewalls for new installations. Progent's Cisco-certified CCIE network consultants can assist your company to manage your legacy PIX or Cisco ASA 5500 firewalls and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide online and onsite help with ASA 5500-X firewalls with Firepower Services and can help you to design, deploy, tune, administer and troubleshoot firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.

Contact a Progent Computer Consultant
To see how you can get in touch with a Progent computer support expert for online or onsite expertise in , call 1-800-993-9400 or go to Remote Computer Support.

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