For small business networks located anywhere in the state of Oklahoma, Progent's Microsoft qualified consultants can provide online support and remote troubleshooting to fix your network troubles fast and cost effectively. Progent has acquired world-class skills, software utilities, and support databases to diagnose and repair IT problems without the cost and delays associated with on-site technical service dispatches.

If your Oklahoma business is situated beyond the larger metro areas such as Oklahoma City, Tulsa, Norman, or Lawton, your nearby computer support choices may be limited in skills, or unavailable during urgent situations. This results in a office network that is unstable or causing productivity loss due to technical problems continuing for too long. Progentís group of network consultants average more than 10 years of real-world computer industry experience, in the trenches of computer network support, performing a extensive variety of technical projects for a varied range of customers. This means you get not only the technical expertise needed for the task, but an expert with proven methods for applying those skills to provide excellent network solutions.

ProSight IT Asset Management for Network Documentation
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, find and safeguard information about your IT infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be warned about impending expirations of SSLs or warranties. By cleaning up and managing your network documentation, you can save up to half of time thrown away searching for vital information about your IT network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents related to managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether youíre making improvements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you require as soon as you need it. Find out about Progent's ProSight portfolio of managed IT services for small and mid-size organizations.

World-class Cisco Support from Expert CCIE-certified Consultants
Progent can provide easy, immediate, and economical access to Cisco CCIE Certified support professionals. Cisco Certified Internetwork Experts are recognized network experts who are awarded this prestigious certification only after intense testing by Cisco. CCIEs can handle the most complex issues surrounding network planning, configuration, repair, and support. Progentís CCIE professionals work closely with Cisco engineers in identifying problems with Cisco's IOS platform and devising workarounds or obtaining patches to correct problems. Progent can provide fast contact with a CCIE by telephone so that you are able to get immediate assistance for complex network problems that are impacting business efficiency but are outside the scope of your usual network service providers.

Best Practices Applied by Seasoned Engineers
Many businesses situated away from cities with ample network engineers utilize poorly trained or unseasoned local consultants for vital computer network support services. This can produce a system that is undependable or unproductive. Progentís team of Microsoft and Cisco certified engineers average more than a decade of real-world industry experience, in the trenches of network support, performing an extensive range of information system services for a diverse selection of clients. Consequently, with Progent you get not only high-level technical skills, but an engineer who understands computer industry leading practices in applying that knowledge to resolve real-world business system problems successfully and in a consistent way.

Consulting Expertise for System Center 2016 Virtual Machine Manager (SCVMM 2016)
Microsoft System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 family of IT infrastructure management products and is designed to provide a centralized mechanism for deploying and administering virtualized fabric and services across hybrid environments that can include private clouds and Microsoft Azure resources. Progent's SCVMM 2016 consulting experts can assist businesses of all sizes with all facets of building, implementing, and maintaining a SCVMM 2016 ecosystem. Progent can review your virtualization architecture, show you how to upgrade smoothly from older versions of Virtual Machine Manager, develop workflows for building and deploying virtual machines and hosts, design high-availability compute and storage clusters, connect your datacenter resources with public clouds, configure virtual switches and load balancers, write and refine PowerShell scripts, and help you assess the strategic business benefits of the latest technologies like Storage Replica and Host Guardian Service. Progent's hypervisor experts offer world-class Windows Hyper-V consulting and VMware ESXi expertise.

Simple Sign-on and Billing Model
Progent's easy by-the-minute billing policy requires no complex contracts, retainers or hidden charges. Many other companies have minimum charges or other extra charges that increase service. For remote support from Progent during normal working hours, you pay only for the time spent resolving your issue. If it only requires ten minutes to solve your problem, then you are only charged for ten minutes. For regularly scheduled on-site service work booked more than twenty-four hours in advance, you are billed only for the time when a Progent consultant is actually on-site working on your problems. Just Progent's value priced per-minute rate. For emergency same-day onsite service calls, you might be charged for our engineerís travel time, but not a higher emergency rate. Since Progent maintains a large pool of engineers located within the entire Northern California service territory, an available expert is usually close by to assist. Progent can in addition offer on-premises technical support to most zip codes in the U.S. within 24 hours of receiving a service call. Progent's remote technical support group has delivered assistance to small businesses in every state in the U.S (Refer to Progent's nationwide testimonials.)

Examples of Online Support Services Available from Progent for Cisco Routers
Some of the common online Cisco router consulting services available from Progent's certified Cisco experts include configuring domain name, IP addressing, routing tables, T1, and user accounts; configuring HSRP, aggregation, BGP to EIGRP redistribution, and static route injection into OSPF; reviewing NAT configurations, routing maps, and line settings; upgrading router's IOS image; setting up and confirming failover; troubleshooting VPN tunnel issues; creating a network diagram and documenting router setup; plus policy and fault tolerance planning.

Windows 8.1 Administration and Troubleshooting and Migration
Progent's certified Windows 8.1 consultants can provide a variety of consulting services to help organizations of all sizes to maintain, administer, and repair environments that incorporate desktops, notebooks, tablets, or Windows phones powered by Windows 8.1. Progent's consultants also offer Windows 10 planning and migration assistance.

Remote Technical Support for Microsoft and Cisco-based Networks
Progentís Technical Response Center provides world-class online support for Windows and Cisco-based systems Nationwide. Progent's certified professionals have the experience to assist you to analyze and resolve difficult network problems quickly and cost effectively. The breadth of technical expertise offered by Progent's team of consultants allows them to escalate even the most challenging problems to the right subject matter experts as required. Whether you require one-time phone support and remote repair or ongoing availability of a Help Desk Technical Response Center, Progent's engineers can provide your organization with enterprise-level support without the cost and management overhead of running a large internal support organization.

ProSight LAN Watch Server and Desktop Monitoring Managed Service
ProSight LAN Watch is Progentís server and desktop monitoring service that uses state-of-the-art remote monitoring and management (RMM) technology to keep your network running efficiently by tracking the state of critical computers that power your business network. When ProSight LAN Watch uncovers an issue, an alarm is sent automatically to your designated IT staff and your assigned Progent engineering consultant so all looming issues can be addressed before they have a chance to disrupt your network. Find out about the complete ProSight family of low-cost network management outsourcing services for small and medium-size businesses.

Cisco Unified Messaging and Collaboration Consulting Services
Progent can provide online or onsite access to a Cisco Certified Internetwork Expert (CCIE) engineer to help you to design, deploy, administer and repair converged communications environments that incorporate Cisco Unified Communication products in an in-house, distributed, or hybrid cloud deployment. Progent's Cisco Unified Communications consultants have in-depth experience helping organizations of all sizes to create advanced collaboration ecosystems by delivering services such as Cisco Unified Communications Manager (Unified CM) and Cisco CallManager planning and deployment, Voice over IP and video phones and soft phones setup, and wireless IP phone solutions. Progent can assist you with Cisco's entire portfolio of Unified Communications applications like Cisco Jabber, WebEx Meeting Center, Cisco Unity Express (CUE), Unified Contact Center Express, and Unified Mobility.

Microsoft Access Database Application Development
Progent's Microsoft Access developers and consultants can provide cost-effective remote support for all editions of Microsoft Office Access including desktop and browser-based versions and can provide expert help for application programming, database conversion, performance optimization, report design, and troubleshooting. Progent also offers tailored webinar classes for Office Access programming and DBA services.

Data Backup/Restore Consulting Services
Progent's backup experts can provide help for a wide array of utilities and services that deliver solutions for protecting Windows, Apple Mac, and Linux/UNIX servers and desktops as well as notebooks and handhelds. Progent supports leading backup platforms by delivering services such as Altaro VM Backup consulting, Barracuda Backup and disaster recovery planning expertise, and DoubleTake Availability integration. Progent also offers support for Acronis, Mozy, Retrospect for Macintosh, Time Machine, Backup Exec, BackupAssist, CrashPlan PRO, and Oracle Solaris FLARs. For large organizations, Progent can provide VMware Site Recovery Manager consulting. In addition, Progent's ProSight Data Protection Services (DPS) are available to small and medium-sized organizations as an affordable outsourced service for secure backup/disaster recovery (BDR).

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is a component of VMware vCenter that allows you to orchestrate, automate and verify a repeatable process for recovering applications and services quickly following an outage. Site Recovery Manager supports centrally managed and automated recovery, application mobility, and non-intrusive site relocation, failback and site re-protect. Site Recovery Manager also allows transparent testing for disaster recovery, updates and patches and can generate audit reports to verify full service restoration, validate SLAs and prove compliance. Progent offers the support of a VCDX certified VMware SRM consultant to help your organization to design, configure, test and administer a DR system based on VMware Site Recovery Manager.

Get in Touch with a Progent Network Consultant
To see how to contact a Progent network support expert for online or onsite support in , call 1-800-993-9400 or visit Online Computer Support.














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