For small company network systems located throughout the state of Oklahoma, Progent's Microsoft and Cisco qualified technical experts can deliver remote phone support and remote troubleshooting to fix your network troubles fast and cost effectively. Progent has acquired world-class expertise, advanced software tools, and support databases to troubleshoot and fix computer network problems while avoiding the high cost and delays normally associated with onsite service calls.

If your Oklahoma organization is situated outside of the larger urban areas such as Oklahoma City, Tulsa, Norman, or Lawton, your nearby computer network support options may be limited in expertise, or unavailable during urgent situations. This results in a office network that is unstable or causing wasted time due to technical problems going unresolved for too long. Progentís staff of network professionals average more than ten years of real-world industry experience, in the trenches of IT support, performing a large range of technical tasks for a diverse range of clients. This means you obtain not just the technical skills needed for the task, but an expert with proven methods for applying that expertise to assist with cost effective network solutions.

Eliminate Dependence on Freelance Consultants
By building a relationship with a full-service computer support company like Progent rather than with an individual freelance consultant, your company is ensured timely availability of knowledgeable experts when you need them. You no longer have to be concerned that sickness, classes, time off, or conflicting priorities with different customers will cause you to be without help when you have an emergency.

ProSight Systems Watch Server and Desktop Monitoring
ProSight Systems Watch is Progentís server and desktop monitoring subscription service that incorporates state-of-the-art remote monitoring and management technology to keep your network running efficiently by checking the health of vital assets that drive your business network. When ProSight Systems Watch detects a problem, an alert is transmitted automatically to your designated IT management staff and your Progent consultant so any looming issues can be resolved before they can disrupt your network.

ProSight Data Protection Services Managed Backup and Recovery
ProSight Data Protection Services provide small and mid-sized businesses an affordable end-to-end service for reliable backup/disaster recovery. For a low monthly price, ProSight DPS automates and monitors your backup processes and enables rapid restoration of critical files, apps and VMs that have become unavailable or corrupted due to component failures, software bugs, natural disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware images. Important data can be protected on the cloud, to an on-promises storage device, or to both. Progent's cloud backup consultants can provide advanced expertise to configure ProSight Data Protection Services to be compliant with government and industry regulatory standards such as HIPPA, FINRA, PCI and Safe Harbor and, when necessary, can assist you to restore your critical information. Read more about ProSight DPS Managed Cloud Backup and Recovery.

Google Android Smartphone Integration
Progent's Android phone integration expertise have extensive background providing online and on-premises assistance for businesses of all sizes who want to integrate Android phones and tablets into their IT networks so that mobile clients can communicate and collaborate from virtually anywhere. Progent has the range of know-how to solve network issues that span multiple manufacturers and that entail a mix of older and current technology. Progent provides cost-effective online consulting to assist you with any stage of designing, implementing, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can deliver as-needed support to help you to handle particularly stubborn technical issues, or Progent can provide comprehensive project management support to help you complete major network initiatives on schedule and within budget. Progent can help with on-premises, cloud-based, or hybrid networks and offers expertise with operating systems, apps, management tools and network infrastructure. Progent also offers specialized group or individual training to help you manage and use Android phones securely and productively.

Microsoft SQL Server 2012 Expertise
Progent offers the expertise of certified SQL Server 2012 engineers as well as seasoned database application developers, database administrators, project managers, network infrastructure engineers, disaster recovery/business continuity planning specialists, and certified data security consultants to help your business to manage your SQL Server 2012 solution and define an efficient and secure network infrastructure that lets you realize the full business benefit of SQL Server 2012. Progent can also help your company to migrate to Microsoft SQL Server 2016 or move to Microsoft SQL Server 2014 from SQL Server 2012.

Disaster Recovery/Business Continuity Planning Consulting Support
Progent's disaster recovery consulting experts can show you how to create a disaster recovery plan in case of a total site failure. Progent can help you create a comprehensive disaster recovery solution that incorporates periodic disaster recovery assessments and testing so that after a disaster takes place, you reduce lost productivity. Progent's Microsoft and Cisco-authorized professionals can also help your company to build an affordable, fault-tolerant system solution that addresses reliability issues involving a broad array of network technologies and processes. Progent's business continuity specialists can help you to deal with the broader issues related to keeping your company operational after a disaster by taking into account not just IT concerns but additional problems such as notifying key personnel, moving into alternate work space, accessing emergency vehicles, hiring substitute employees, and filing regulatory documents. Progent's Windows Server 2016 disaster recovery consultants can show you how to create an affordable disaster recovery/business continuity solution for multi-site or hybrid cloud environments utilizing failover cluster tools proven in Microsoft's Azure cloud.

Hybrid Cloud Solutions Planning and Deployment
Progent's hybrid cloud solutions consultantsoffer expert online consulting services to assist organizations of any size to integrate their networks with popular public cloud platforms including Azure and Amazon Web Services (AWS). Progent can assist your it team to design and manage hybrid environments that can include Windows and Linux operating systems and applications in hybrid architectures that combine on-premises resources as well as cloud services. To help you to integrate public clouds with networks, Progent offers a range of cloud migration support services such as Office 365 integration solutions with on-premises Exchange and Azure enterprise hybrid cloud planning and deployment services, Amazon Web Services cloud integration, and Amazon Web Marketing Service development and troubleshooting.

Amazon AWS Integration Consulting Services
Progent's Amazon AWS cloud planning and integration experts can provide affordable remote support to help companies to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for scalable cloud storage, and Amazon Glacier for value-priced long-term archiving. Progent can help your IT team with every aspect of Amazon AWS integration including needs analysis, preparedness assessment, system design, testing, configuration, centralized administration, performance optimization, licensing management, disaster recovery solutions, and security. Progent can provide advanced expertise with firewalls and VPN connections and can show you how to deploy all-cloud or hybrid networking models that seamlessly incorporate Amazon AWS services. Progent offers occasional consulting or Progent can provide comprehensive project management outsourcing to help you move efficiently to the Amazon AWS platform.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to define, automate and test a repeatable process for recovering services quickly after an outage. SRM provides centrally managed and automated recovery, application mobility, and non-disruptive site migration, failback and site re-protect. Site Recovery Manager also allows non-disruptive testing for disaster recovery, upgrades and fixes and can produce reports to verify full service recovery, validate SLAs and prove disaster recovery compliance. Progent can provide the skills of a VCDX certified VMware SRM consultant to help you to plan, deploy, test and administer a DR solution based on VMware Site Recovery Manager.

Azure cloud Integration Consulting
Progent's Microsoft Azure cloud integration experts can assist you with every stage of Microsoft Azure integration including needs analysis, readiness assessment, solution design, pre-production testing, deployment, automated administration, performance optimization, license controls, disaster recovery strategies, security planning, and regulatory compliance assessment. Progent can assist you to set up and debug firewall appliances and VPN tunnels so your clients can safely access to Azure-based services, and Progent's Microsoft-certified consultants can assist you set up key Microsoft technologies to work in Azure including Windows Server, Exchange Server, SQL and Skype for Business. Progent can also assist your organization to set up a hybrid ecosystem that transparently combines physical datacenters with Azure-based resources.

Video Conferencing and Telepresence Consulting Services
Progent can provide the services of a certified video conferencing engineer with an extensive background integrating products from the leading video conferencing/telepresence vendors such as Cisco, Polycom, and LifeSize and can assist you to design, install, upgrade, or troubleshoot a telepresence solution that protects your investment and maximizes the business value of your IT network. Progent can also provide the expertise of infrastructure consultants who can help companies of any size to build and maintain a network that provides the speed, reliability, protection, and expandability you need to support your telepresence solution.

Security Vulnerability Assessment for Small Businesses
Progent has put together two low-cost service bundles intended to allow small companies to get an impartial network security assessment from a certified security engineer. With Progent's External Security Inventory Checkup, a security engineer administers an extensive examination of your IT infrastructure from beyond your firewalled perimeter to determine possible risks in the security posture you expose to the public. With Progent's Internal Network Security Inventory Scan, an engineer runs a system scan from an authorized computer inside your firewall to evaluate your exposure to internal threats. The two security inventory services are set up and executed from a secured external location.

Wireless IP Phone Integration and Troubleshooting
Creating solutions with Cisco's wireless VoIP phones typically requires that you configure and fine tune many key pieces of your Wi-Fi infrastructure such as wireless access points, routers, Cisco wireless LAN controllers, and management tools. Progent's Cisco wireless IP phone configuration experts offer online and onsite assistance to help you create and manage a Cisco wireless IP phone solution by delivering services that range from debugging the configuration of an IP phone or AP to offering project management outsourcing or co-sourcing for updating the Wi-Fi architecture of an entire campus.

System Center Data Protection Manager Consulting Support
Microsoft System Center 2016 Data Protection Manager provides small and medium-size businesses automatic backup and easy restore capabilities for Microsoft-based environment. SCDPM 2016 offers application-aware protection for key platforms like SQL Server, Exchange Server and SharePoint, backs up Windows and Linux virtual machines, works with virtual machines hosted by Hyper-V and VMware, and integrates seamlessly with Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft certified SCDPM 2016 consultants can help you to design, implement, administer, and repair a multi-site backup/restore system powered by Data Protection Manager 2016. Progent can help you to upgrade from a previous version of DPM or from an outdated system, and Progent can tune your DPM 2016 ecosystem for on premises, hosted, cloud or hybrid deployments. Progent can provide online or onsite consulting expertise and can deliver as-needed expertise to help you through challenging issues or deliver comprehensive project management or co-management services to help you complete your Data Protection Manager 2016 initiative on schedule and on budget.

Comprehensive Consulting and Support Services for Systems at Colocation Data Centers
There are several hundred world-class data center colocation sites in the San Francisco Bay Area and major metropolitan areas across the U.S., and Progent's colocation center expert consultants can enhance your network's reliability and performance by helping you select a colocation facility that addresses the specific needs of your organization including geographic location, space, connectivity, affordability, and value-added features and services. Progentís colocation center support services are designed for businesses with hardware housed at co-location hosting sites and in need of on-demand in-person assistance at the collocation facility as well as online support from Microsoft and Cisco qualified professionals. Progent offers a selection of colocation center consulting services such as network architecture evaluation, Windows and UNIX server integration and maintenance, troubleshooting for server and telecommunications networking, development and deployment of fault tolerant configurations, defining and implementing layered security defenses, firewall configuration and support, configuring load balancing solutions, and planning high-availability server clustering systems.

Get in Touch with a Progent Network Support Expert
To find out how you can access a Progent computer consultant for remote or on-premises support in , phone 1-800-993-9400 or visit Online Computer Help.

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