For small company computer networks located within the state of Oklahoma, Progent's Microsoft and Cisco qualified technical experts can provide online help and remote troubleshooting to repair your computer network issues quickly and affordably. Progent has developed top-notch expertise, advanced software tools, and support knowledge bases to troubleshoot and fix computer network problems while avoiding the high cost and time delays normally associated with on-site technical service dispatches.

If your Oklahoma business is located outside of the larger metro areas such as Oklahoma City, Tulsa, Norman, or Lawton, your local network support choices may be limited in skills, or unavailable during urgent situations. This results in a computer network that is unusable or causing efficiency loss due to technical problems going unresolved for too long. Progentís group of network professionals average more than ten years of real-world industry experience, in the trenches of network systems support, performing a extensive variety of technical projects for a broad range of customers. This means you obtain not just the technical know how needed for the task, but a professional with demonstrated methods for applying that expertise to assist with excellent network solutions.

Common Examples of Remote Support Services Offered by Progent for Cisco Routers
Some of the common remote Cisco router support services available from Progent's certified Cisco experts are configuring domain name, DHCP, routing maps, NTP, and user accounts; configuring HSRP, aggregation, static or BGP to EIGRP redistribution, and ECN gateways; reviewing NAT configurations, routing tables, and BGP peering arrangements; upgrading router's IOS image; configuring and testing router failover; resolving VPN tunnel and routing problems; creating a network diagram and documenting configuration; plus security and fault tolerance strategy.

Online Technical Support for Windows and Cisco-based Networking Environments
Progentís Technical Response Center provides expert remote technical support for Microsoft and Cisco-based environments anywhere in the U.S. Progent's certified professionals have the knowledge and experience to help you to troubleshoot and resolve complex network problems rapidly and affordably. The scope of technical expertise offered by Progent's staff of consultants allows them to escalate even the most difficult problems to appropriate subject matter experts as necessary. Whether you require one-time phone support and remote troubleshooting or continuing access to a Helpdesk Technical Response Center, Progent's consultants can provide your company with enterprise-level expertise without the cost and administrative hassle of running a large in-house IT organization.

Online Consulting for Microsoft Windows Server 2008
Microsoft Windows Server 2008 R2 represents a major step forward in making IT systems more protected and fault tolerant, easier to virtualize and manage, more expandable, and able to provide an improved platform for web publishing. Progent's Microsoft Gold-certified Windows 2008 engineers can provide advanced, affordable remote support to assist your company get the most from the enhancements built into Windows Server 2008 R2 by delivering Microsoft-certified consulting, tech support, education, management, monitoring, and security services.

Cisco Unified CM and Cisco Unified CM Express Planning, Deployment and Troubleshooting
Cisco Unified Communications Manager, originally known as CallManager, acts as the foundation of Cisco's collaboration portfolio. Unified Communications Manager and Cisco Unified CM Express provide an advanced IP-PBX by integrating with unified messaging applications like Cisco Unified CM IM and Presence Service, Unity Connection for voicemail management, Mobile Connect for Single Number Reach (SNR), and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact solution. Progent's Cisco-certified Cisco Unified CM experts can help with any facet of Unified Communications Manager setup and troubleshooting in areas such as integrating Cisco Voice over IP phones and video phones, designing dial plans, integrating SIP PSTN trunks and CUBE session border controllers, installing ISR routers with CUBE networking support, creating Cisco UCS server failover solutions for survivability, and integration with Microsoft Exchange Server and Skype for Business.

Easy Sign-on and Pricing Model
Progent has made it simple to be a client. Progent requires no complex contracts, no minimum commitments, no retainer fees, and no minimum support time for services delivered during normal business hours. All service time is documented in detail and billed to the actual minutes used. By-the-minute billing avoids situations in which clients pay big bucks for fast repairs. Your company is billed only for the support you get.

ProSight Managed Services for Network Monitoring and Management
Progent offers a family of budget-friendly, fixed-price managed services intended to enable small and medium-size organizations to utilize the same advanced IT solutions deployed by some of the world's top enterprises. Progent's ProSight line of IT management outsourcing services addresses all key facets of modern networking including email content filtering, security and compliance, update management, cloud-based backup/recovery, infrastructure monitoring and management, private cloud hosting, and network documentation management. To download Progent's white paper about the benefits of ProSight managed services for small businesses, click:10 Benefits of ProSight Managed IT Services.

Progent's Integration and Troubleshooting Services for Microsoft SQL Server 2014
Microsoft SQL Server 2014 incorporates significant enhancements in key areas such as speed, uptime, security, and cloud readiness. Microsoft SQL Server 2014 is the first version of SQL Server that includes in-memory technology that works transparently with all types of applications including Online Transaction Processing, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient remote and on-premises services including system design, deployment, administration, troubleshooting, and application development services to enable businesses of any size to realize maximum business value from their SQL Server 2014 investment. In case you are currently using Microsoft SQL Server 2014, Progent can help you to carry out a smooth transition to Microsoft SQL Server 2016.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to orchestrate, automate and verify a repeatable process for restoring applications and services quickly following an outage. Site Recovery Manager provides centrally controlled and automated recovery, application mobility, and non-intrusive site migration, failback and re-protect. SRM also enables transparent testing for site recovery, upgrades and fixes and can generate audit reports to verify complete service restoration, validate Service Level Agreements and prove compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consultant to assist you to plan, deploy, test and administer a DR solution powered by VMware Site Recovery Manager.

Web Site Development Consulting
If you need to spruce up your corporate Web site, create internal web sites for functions like human resources or employee training, establish a standout Web presence for a new venture, or build enterprise-class, database-driven web applications, Progent can provide skilled and seasoned web designers and programmers. Progent's experts can also assist you to support your web environment by designing and maintaining a secure, robust server and connectivity infrastructure that includes remote and mobile connectivity. Services offered by Progent's Experts Team include web design, web project management, .ASP and .NET programming, graphics design, and one-on-one training for leading web development platforms. For data-driven web applications, Progent offers the expertise of MS SQL Server developers, Oracle programmers and DBAs, and MySQL experts.

Expert Support for Systems at Colocation Data Centers
There are several hundred world-class colocation centers in Northern California and major cities across the United States, and Progent's Internet data center expert consultants can improve your network's fault tolerance and performance by helping you select a remote data center site that meets the particular requirements of your company including geographic proximity, space, connectivity, affordability, and extra additional features and services. Progentís data center support services are designed for businesses with hardware located at colo hosting sites and in need of timely in-person assistance at the co-location facility as well as remote help from Microsoft and Cisco qualified professionals. Progent offers a selection of colocation center support services such as network topology evaluation, Windows and UNIX server installation and maintenance, troubleshooting for server and communications infrastructure, design and deployment of fault tolerant configurations, architecting and implementing layered security defenses, firewall configuration and support, designing load balancing environments, and planning high-availability server and storage cluster configurations.

Contact a Progent Computer Consultant
To see how you can access a Progent computer consultant for online or onsite assistance in , phone 1-800-993-9400 or go to Remote Computer Support.














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