For office network systems located anywhere in the state of Oregon, Progent's Microsoft certified technicians can deliver phone help and remote troubleshooting to fix your network troubles quickly and affordably. Progent has acquired top-notch expertise, sophisticated tools, and support databases to identify and fix network problems while avoiding the expense and delays associated with in-person technical service visits.

If your Oregon company is located beyond the larger urban areas such as Portland, Salem, Eugene, Gresham, or Beaverton, your nearby network support choices may be limited in expertise, or unavailable during urgent situations. This can result in a network environment that is unstable or causing productivity loss due to technical problems continuing for too long. Progent’s group of expert network consultants average more than twelve years of real-world industry experience, in the trenches of network systems support, performing a broad range of technical tasks for a diverse range of customers. This means you get not only the technical know how needed for the job, but an expert with proven methods for applying that expertise to assist with cost effective network solutions.

Common Examples of Remote Support Services Available from Progent for Cisco Routers
Among the common online Cisco router support services offered by Progent include setting up hostname, DHCP, routing maps, logging, and user accounts; configuring HSRP, aggregation, BGP to EIGRP redistribution, and static route injection into OSPF; reviewing BGP peering arrangements, routing configuration, and line settings; updating router's IOS image; configuring and testing failover; fixing VPN problems; producing a network diagram and documenting router setup; plus policy and redundancy strategy.

Progent's Test and Design Lab at the Herakles/Quality Technology Services Internet Data Center
The Progent Test and Training Lab located at the QTS Colocation Center in Sacramento, California is available for piloting mission-critical applications, developing efficient migration procedures, assessing and optimizing performance, planning or validating disaster recovery solutions, resolving compatibility problems, and establishing training systems for the latest products and technologies. For Progent clients without adequate in-house resources to configure proper test environments, Progent's Test and Training Lab cuts capital costs and engineering risk while keeping vital IT projects on schedule.

Broad Expertise in Microsoft's Leading Server Environments
Progent's team of computer network consulting experts can help large organizations to architect, set up, and manage major rollouts of key Microsoft technology by providing support like Active Directory configuration, Microsoft Exchange 2016 Server migration, Exchange Server 2013 integration, Exchange Server 2010 management, SharePoint Server 2013 design and installation, Microsoft Skype for Business Server migration consulting and Microsoft Lync Server 2013 integration, plus Microsoft SQL Server 2016 integration and SQL Server 2014 application development. Progent has helped some of the world's biggest companies to integrate solutions based on Microsoft products and can provide branch office IT supports for enterprises with local offices in Silicon Valley and the San Francisco Bay Area or larger cities throughout the United States.

ProSight Network Audits for Evaluating Network Health
Progent's ProSight Network Audits are a fast and low-cost way for small and medium-size organizations to get an objective assessment of the overall health of their IT system. Powered by some of the top remote monitoring and management (RMM) platforms available, and supervised by Progent's world-class team of IT professionals, ProSight Network Audits show you how well the deployment of your core infrastructure assets conform to best practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver immediate benefits such as a cleaner and safer Active Directory implementation. Both options also offer the ongoing advantages of advanced remote network monitoring and management (RMM) technology. These advantages can include lower-cost network management, improved compliance with information security standards, more efficient utilization of network assets, faster problem resolution, more reliable backup and restore, and increased uptime. For details about ProSight Network Audits and to view sample reports, visit ProSight Network Audits.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention consultants and data leakage protection consultants can help businesses to configure Progent's ProSight Email Guard Security Gateway to use your content security policies for monitoring the content of outbound email messages and attachments and blocking the transmission of confidential or unauthorized information or spam. ProSight Email Guard's outbound email content filtering solutions can also help avoid being blacklisted and keep in compliance with industry security standards and government requirements including HIPPA, Sarbanes-Oxley and PCI DSS. Find out about the entire ProSight series of affordable managed services for small organizations.

Microsoft Desktop Virtualization Consulting Services
Microsoft's virtual desktop solutions reduce the effort needed for IT administrators to deploy applications so they are consistent throughout a corporate workforce, provide the ability to control access to critical data, and enable fast installation of new or updated desktops. In Microsoft Windows Server 2016, the Terminal Services tool has been revamped and renamed Remote Desktop Services or RDS. Microsoft's innovative Virtual Desktop Infrastructure (VDI) behind RDS simplifies client connectivity, improves performance, tightens security, centralizes administration, and provides a nearly seamless client experience. Progent's desktop virtualization consultants can help your company to evaluate the business benefits of Microsoft's desktop virtualization technologies, set up test and production environments, improve your system architecture to accommodate virtualized desktops effectively, evaluate and resolve security issues, and train your IT managers to utilize industry best practices to achieve a fast ROI from desktop virtualization.

Cisco Jabber Deployment and Management Consultants
Progent's Cisco Jabber consultants can provide remote or onsite expertise to assist businesses of all sizes to design, deploy, maintain, update or debug Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent offers advanced expertise for the products, technologies and services that make up building an end-to-end Jabber collaboration solution such as Cisco network appliances and management software, Microsoft Office 365 apps, Windows and Mac computers, iOS and Android smartphones, SIP trunking, WiFi networks, security and compliance, cloud computing, immersive telepresence systems, PBX products, disaster recovery preparedness, and other components of a modern collaboration ecosystem.

Citrix Certified XenServer Virtualization Support Services
Progent's Citrix XenServer virtualization consultants can help your company to evaluate the strategic benefits of XenServer as well as additional Citrix platforms, and can assist you to plan, test, implement, troubleshoot, and maintain a XenServer solution. Progent can also assess your current XenServer deployment and help you to optimize resource utilization, responsiveness, protection, availability, and recoverability.

64-bit Processing Upgrade Help
Progent’s 64-bit upgrade specialists can help you to enhance your application servers and workstations efficiently from 32 bits to 64 bits. Progent can assist you to understand the risks and benefits of moving to 64-bit processing, design a cost-effective upgrade strategy that minimizes business interruptions, and offer responsive remote help to assist your organization to install 64-bit operating systems and applications on your current computers. Progent's Microsoft-certified engineers can assist your company to install the 64-bit versions of Microsoft platforms such as Microsoft Windows Server, SQL Server, Microsoft Windows 10, and Office Excel.

Upgrade Support for Microsoft Skype for Business Server
Progent's Skype for Business experts offer online and onsite expertise for companies of all sizes to evaluate the costs/benefits of upgrading to Microsoft Skype for Business from any release of Lync Server or Office Communications Server. Progent can help your business to design an on-premises, cloud or mixed topology; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint and Office; set up HA solutions; interface Skype for Business with your PSTN gateway; and integrate other communication systems such as Cisco UC. Progent's certified data security experts can assist you design and validate a security environment for your Skype for Business solution that meets government and industry standards.

Contact a Progent Network Support Expert
To learn how to access a Progent computer support expert for remote or onsite assistance in , phone 1-800-993-9400 or go to Remote Computer Support.

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