For small company computer networks located within the state of Oregon, Progent's Microsoft certified technical team members can deliver remote phone support and troubleshooting to resolve your computer system troubles quickly and affordably. Progent has developed enterprise-grade expertise, sophisticated tools, and support databases to identify and resolve computer network problems without the cost and delays normally associated with in-person technical service visits.

If your Oregon organization is situated outside of the larger metropolitan areas such as Portland, Salem, Eugene, Gresham, or Beaverton, your nearby network support choices may be limited in expertise, or unavailable during an emergency. This results in a network environment that is unusable or causing productivity loss due to technical problems continuing for too long. Progent’s group of field proven network engineers average more than twelve years of real-world computer industry experience, in the trenches of network support, performing a wide range of technical tasks for a extensive range of customers. This means you get not only the technical know how needed for the job, but a consultant with demonstrated methods for applying that expertise to assist with excellent network solutions.

Cisco Voice over IP (VoIP) Phone and IP Video Phone Configuration and Support
Progent's Cisco VoIP phone and video IP phone consultants can help you to integrate, maintain, and debug Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent can provide support for all models of Cisco's IP phones from discontinued Voice over IP devices to the newest media phones. Progent's IP telephony experts can also assist you to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, previously known as CallManager, or with Cisco Unified CM Express (CME) to build a modern IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to configure Cisco Unified CM applications that include Cisco Unified CM IM and Presence Jabber, Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact solution. Progent can provide expertise with any facet of Cisco IP Phone integration including designing dial plans, resolving QoS, configuring SIP PSTN trunks and CUBE session border controllers, installing ISR routers with CUBE internetworking support, and designing Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) solutions for survivability.

In-depth Expertise in Microsoft's Leading Server Solutions
Progent provides in-depth expertise in Microsoft’s popular server systems. Progent offers Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 consulting and support, Windows 2008 R2 help, Microsoft Windows 2003 technical support, Microsoft Windows 2000 help, Microsoft Exchange Server 2016 migration, Microsoft Exchange Server 2013 consulting, Exchange Server 2010 management, Exchange Server 2007 technical support, SQL Server 2016 integration, and Microsoft SQL Server 2012 and 2014 assistance.

Windows 8.1 Integration Services
Progent's certified Windows 8.1 experts can provide a variety of IT outsourcing and co-sourcing services to assist organizations of any size to deploy, manage, and troubleshoot IT systems that include workstations, laptops, tablets, or smartphones powered by Windows 8.1. For enterprises, Progent's senior project management consultants can help design and configure test environments to evaluate Windows 8.1 and plan and manage Windows 8.1 migration plans based on industry best practices. Progent's consultants also offer Windows 10 planning and migration help.

Offsite DPM Backup Service Package
Remote data backup is key to any complete business continuity plan. Progent’s affordable Offsite Data Protection Manager Backup Service Package incorporates the advanced capabilities of Microsoft Data Protection Manager with the world-class security facilities of the QTS Data Center in Sacramento, California to deliver continual, non-disruptive backup for up to 2.5TB of data from one or several of your Windows servers. Progent's service package includes all setup, management, and tracking needed for a complete offsite backup system.

Planning and Support Expertise for SCVMM 2012
Progent's System Center 2012 Virtual Machine Manager (SCVMM 2012) consultants can assist organizations of all sizes to follow best practices to set up System Center 2012 Virtual Machine Manager hosts, fabric, storage, and libraries; plan, deploy, and manage private clouds, VMs, and services in SCVMM 2012; and combine SCVMM with SCOM 2012 for enterprise-class reporting. Progent can help you to move from a legacy version of SCVMM or from another virtualization management platform, and Progent can assist you to optimize and repair your current SCVMM 2012 ecosystem so you get the highest possible business value.

MS Dynamics GP Support
Progent can provide a Dynamics GP (formerly Great Plains) consulting expert to assist you to maintain and enhance your Microsoft Great Plains-powered management information solution. Progent can also assist you to architect and implement an efficient Microsoft Dynamics GP migration from an older system so that you preserve your historical data, increase your security, extend your reporting and analytics, take full advantage of Microsoft Office compatibility, and minimize business impacts by designing and completing an intelligent upgrade strategy.

SharePoint Support Services
Progent's Microsoft-authorized Microsoft SharePoint 2010 developers and Microsoft SharePoint 2007 support professionals can show you how to evaluate the economic justification for deploying the current version of SharePoint, advise you on the most appropriate version of Microsoft SharePoint Server for your circumstances, offer setup and integration services, assist you to install MS SQL Server as a supporting DBM, optimize your network infrastructure, integrate your off-the-shelf and customized application programs to work with SharePoint, develop a company-wide security plan that includes portal solutions, and provide troubleshooting and Call Center support.

Microsoft Access Application Programming
Progent's Office Access consultants can provide economical online consulting services for all releases of Office Access including Access desktop and Access Web App and can provide expert assistance for application programming, database conversion, performance tuning, BI reporting, and troubleshooting. Progent also offers tailored webinar classes for Access application development and DBA services.

Mac OS X Support Services
Progent's experts in Apple Mac technology can provide Apple Macintosh users a variety of services such as desktop support, help with Mac OS X application software, security and accessibility consulting, incorporation with Microsoft-based environments, and one-on-one education. For small business networks based exclusively on Macintosh OS X or for environments incorporating a mix of Macintosh, Linux, and Windows powered servers and workstations, Progent has the experience and depth to deal with the challenge of designing, setting up and managing a network system that is stable, secure, fast, and aligned with your business objectives.

Planning and Deployment Support for Skype for Business
Progent's Microsoft-certified Skype for Business integrators offer online and onsite expertise for companies of any size to assess the costs/benefits of upgrading to Skype for Business from any release of Microsoft Lync Server or Microsoft Office Communications Server. Progent can assist your business to plan a local, cloud or mixed deployment; integrate Skype for Business with SQL Server,Exchange Server, SharePoint Server and Office or Office 365; configure high-availability solutions; interface Skype for Business with your PSTN gateway; and interface with third-party communication systems such as Cisco UC. Progent's certified information security consultants can assist you design and validate a security environment for your Skype for Business deployment that meets regulatory standards.

Get in Touch with a Progent Network Support Expert
To learn how you can get in touch with a Progent network support expert for online or on-premises assistance in , phone 1-800-993-9400 or go to Online Network Support.














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