World-class Online Consulting and Support Expertise for BlackBerry Technology
BlackBerry Remote Configuration SupportSafe and uninterrupted connectivity from mobile phones to email systems like Microsoft Exchange, Domino, or Novell GroupWise has become a necessity for companies of any type who wish to maximize competitiveness. RIM's BlackBerry devices and the BlackBerry Enterprise Server (BES) are some of the most popular solutions for enabling and administering wireless communications. However, maintaining productive BlackBerry environments is increasingly complex due to the advanced mechanisms that exist to meet the requirement for enterprise-class security and non-stop operation. Progent's BlackBerry qualified consultants are expert at providing online support expertise for BlackBerry environments, reducing service costs and taking care of issues faster than is possible via traditional on-premises service providers.

Progent has a seasoned group of online consultants qualified to maintain networks that include technology from all popular suppliers. (Refer to industry certifications of Progent's consultants.) Progent's Cisco-certified CCIE network engineers can help your company to resolve complex problems with your network environment. Progent's Apple qualified support staff can assist your business to interface Macs with your mobile connectivity environment and can provide help with Apple iPhone integration. Progent's Linux specialists can offer assistance in managing application servers powered by all leading distributions of Linux such as RedHat Linux, SUSE, Debian-GNU, CentOS Linux, Ubuntu Linux, Mandriva Linux, PCLOS, fedora Linux, and Gentoo. This range of support skills allows Progent to act as a one-stop source for any IT support needed in mixed-platform networks and avoids the blame game that small companies often confront when looking for technical support.

Progent's information technology security consultants have earned top security certifications such as Certified Information Systems Auditor and CISSP. Progent's enterprise-class security professionals can help you make smart choices in selecting from the many options available with configuring BlackBerry Enterprise Server and can also create and validate a corporate-wide security environment that makes sense for your business. Progent's security consulting services for small businesses include a pair of economical security inventory testing service bundles that allow small companies to get an independent network security evaluation from a Progent security engineer to uncover potential risks in the security profile you present on both sides of your security perimeter.

BlackBerry BES Server Technical Services
The BlackBerry Enterprise Server gives businesses a centralized and safe mechanism for integrating BlackBerry smartphones into their email, groupware, and application infrastructure. BlackBerry Enterprise Server enables mobile BlackBerry users to access Exchange, Domino, or Groupwise messaging and to synchronize BlackBerry smartphones with workstations to achieve data consistency for applications such a calendars, address books, to-do lists, notes, and custom business software. Thanks to BlackBerry BES Server integration with Microsoft Exchange Server, mobile workers with BlackBerry handsets have push-based connectivity with Exchange messages as well as to instant messaging-enabled applications via Microsoft Office Live Communications Server and Lync Server support.

BlackBerry BES Server Support

Progent's BlackBerry-qualified consultants can help you plan, deploy, and support BlackBerry Enterprise Server so that you optimize the productivity of BlackBerry users, simplify the administration of a BlackBerry environment, and reduce the expense of supporting mobile workers.

How Progent Can Help You to Maintain and Troubleshoot Your BlackBerry Solution
Progent can provide a seasoned BlackBerry support who has earned certifications from Research in Motion in all key aspects of BlackBerry integration. Progent's BlackBerry consulting services span areas from resolving synchronization issues to designing mobile workforce solutions built around BlackBerry Enterprise Server. These RIM BlackBerry certifications and their associated skill sets include:

BlackBerry Certified Support Specialist
Blackberry Support ServicesProgent's BlackBerry Certified Support Specialist can assist your business to carry out common technical operations such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account configurations, launching e-mail filters, modifying user profiles, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to run with your company email software. Progent's seasoned experts can also help your company to resolve a wide array of issues associated with synchronization, handset recognition, email reconciliation, web browsing, wireless connections, IM, workstation software installation, and Desktop Redirector.

As a top innovator in delivering countrywide online help for small business IT networks, Progent can provide responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your mobile support costs low and, by handling issues promptly, improves the productivity of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist has the knowledge needed to install and support the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can assist you to utilize tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to run important procedures including resolving enterprise activation problems, adding and deleting BlackBerry device users, activating passwords, configuring over-the-air program loading and configuration, deploying and debugging the BlackBerry Smart Card Reader, and setting up backup and restore processes.

Progent's BlackBerry-certified consultants can also show you how to operate management tools such as the BlackBerry Administration Service for role-based management, resolving file attachment and data flow problems, and utilizing WiFi for activation. Also, Progent can explain the role of IT policies in the BlackBerry BES system and assist your company to select and implement sensible security options.

Progent's Microsoft-certified Microsoft Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your existing Microsoft Exchange architecture for operating in conjunction with BlackBerry Enterprise Server or move your BlackBerry solution to the most recent version of Exchange Server.

Contact Progent for Help from a RIM BlackBerry-Qualified Consultant
In order to ask Progent about consulting expertise for BlackBerry wireless solutions, phone 1-800-993-9400 or see Contact Progent.

© 2002- 2017 Progent Corporation. All rights reserved.