Consulting and Technical Support Services for BlackBerry Environments
BlackBerry SupportBlackBerry mobile PDAs were once one of the most popular solutions for achieving mobile access to messaging, scheduling, web-based programs, and other critical business data. Progent offers Oakland, California companies the services of BlackBerry-certified professionals who can help companies to manage existing BlackBerry deployments or migrate smoothly to a more popular smartphone platform.

As the complexity of small business IT technology has increased, and as the need for enterprise-class security, dependability, and recoverability has become the norm for businesses of all sizes, effective deployment and support of BlackBerry technology has grown increasingly difficult. To deal with areas such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with a variety of email servers and shared databases, small organizations often turn to external consulting firms who specialize in BlackBerry integration and maintenance.

Progent offers the services of BlackBerry-certified consultants who can help small businesses to plan, administer, and repair BlackBerry-based environments affordably and effectively, eliminating the requirement for an in-house BlackBerry solutions expert and lowering the cost and stress of supporting mobile work groups. Progent's BlackBerry specialists have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security professionals. This range of experience, combined with Progent's efficient online support capabilities, provides small companies an economical alternative for integrating RIM BlackBerry technology productively into their business information system.

Progent's engineers can assist your business with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Microsoft Exchange setup so that your data and email systems operate optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older editions of BlackBerry and Microsoft software, configure easy-to-use management utilities so you can track and support BlackBerry smartphones throughout your company, recommend security policies that make sense for your company, customize mobile applications, and ensure that your IT network architecture is appropriately designed to accommodate your BlackBerry users. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry information is incorporated in your scheduled backup processes so that it can be recovered quickly and safely.

BlackBerry BES Server Consulting and Technical Help
The BlackBerry Enterprise Server gives businesses a centralized and safe mechanism for integrating BlackBerry smartphones into their email, groupware, and software application environment. BlackBerry Enterprise Server allows mobile BlackBerry clients to access Exchange, Lotus, or Groupwise email and to synchronize BlackBerry handsets with workstations to achieve up-to-date information for collaborative programs like schedules, address books, tasks, notes, and custom business software. Due to BlackBerry BES Server support for Exchange Server, mobile workers with BlackBerry smartphones can have effortless connectivity with Exchange email and to IM-capable applications through Microsoft Office Live Communications Server and Microsoft Lync Server 2010 support.

BlackBerry Enterprise Server Consulting Services

Progent's BlackBerry-certified engineers can show you how to design, install, and support BlackBerry Enterprise Server so that you optimize the efficiency of BlackBerry clients, simplify the administration of a BlackBerry environment, and reduce the cost of supporting a mobile workforce.

Some Ways That Progent Can Help Your Business to Maintain and Troubleshoot Your BlackBerry Environment
Progent can provide an experienced engineer who has earned certifications from Research in Motion in all key facets of BlackBerry integration. Progent's BlackBerry support skills span areas from resolving synchronization problems to designing mobile productivity solutions based on BlackBerry BES Server. These RIM BlackBerry credentials and their associated skill sets include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for installing, administering, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging system powered by Microsoft Exchange Server. Progent's BlackBerry-certified consultant offers expertise in important areas related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can assist you to install and delete BlackBerry device clients on Exchange and Active Directory, set up, track, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and client accounts, archive and maintain storage groups, configure permissions, install the Mobile Data System and IM, deploy push and pull access control lists, manage Microsoft Exchange data flow, generate, edit, and apply WLAN and Virtual Private Network configurations, implement SNMP traps for alerts, and generate management reports to summarize SNMP data.

Progent's BlackBerry engineer can support your BlackBerry technology in a number of settings such as Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Support ServicesProgent can provide the services of a BlackBerry Certified Solution Designer to help you to design, install, validate, troubleshoot, and produce documentation for a mobile wireless solution based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's world-class engineering support services for BlackBerry technology include business and network needs analysis, solution design, deployment planning and execution, performance optimization, design of a high-availability environment, data backup and business recovery planning, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your technical goals and to design a mobile wireless solution that meets your IT budget and aligns with your business strategy. Progent can clarify the impact of your organizational processes on the design of a BlackBerry Enterprise Solution, assess your current network infrastructure's suitability to support a BlackBerry Enterprise Server, help you to determine which administration model and equipment meet your needs, and analyze your messaging system topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can arrive at smart decisions concerning options for software editions, processors and mass storage, network architecture, and application configuration.

To optimize system security, Progent's BlackBerry consultant can assist you to select and configure appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-qualified security engineers to run company-wide security vulnerability and compliance validation and recommend enhancements to support your BlackBerry environment.

Call or Email Progent for Assistance from a BlackBerry-Qualified Professional
To contact Progent about consulting help for BlackBerry wireless solutions, phone 1-800-993-9400 or visit Contact Progent.
















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