World-class Remote Consulting and Support Services for BlackBerry Environments
RIM BlackBerry Online Configuration HelpSafe and reliable access from handheld devices to collaborative messaging platforms like Exchange Server, IBM Lotus Domino, or Novell GroupWise has become mandatory for businesses of any type who want to maximize productivity. RIM's BlackBerry smartphones and the BlackBerry BES Server are among the most popular technologies for building and administering mobile connectivity. But, maintaining productive BlackBerry environments is increasingly complex because of the sophisticated tools available to fulfill the requirement for world-class protection and fault tolerance. Progent's BlackBerry qualified engineers are expert at delivering remote consulting expertise for BlackBerry systems, lowering service expenses and taking care of problems more quickly than is possible via traditional on-site consulting.

Progent maintains a large group of online engineers qualified to support networks that include products from all major suppliers. (Refer to industry certifications of Progent's consultants.) Progent's Cisco CCIE network engineers can assist you to manage complex problems with your infrastructure. Progent's Apple certified experts can assist your business to interface Macintosh computers with your mobile connectivity solution and can provide support with iPhone and iPad integration. Progent's Linux engineers can provide help in managing application servers powered by all leading implementations of Linux such as RedHat, SUSE, Debian-GNU, CentOS, Ubuntu Linux, Mandriva Linux, PCLOS, fedora Linux, and Gentoo. This range of support skills permits Progent to act as a convenient source for all IT consulting required in mixed-platform environments and avoids the blame game that small businesses often encounter when trying to find technical help.

Progent's network security engineers have been awarded top security credentials such as GIAC and Information System Security Architecture Professional. Progent's world-class security professionals can help you make smart choices in selecting from the many options available with configuring BES Server and can also create and validate a corporate-wide security strategy that makes sense for your business. Progent's security consulting services for small businesses include two low-cost security inventory testing service bundles that allow small companies to receive an independent security assessment from a Progent security consultant to uncover potential weaknesses in the security profile you expose on both sides of your firewall.

BlackBerry Enterprise Server (BES) Consulting and Technical Support
The BlackBerry BES Server gives businesses a single and secure mechanism for incorporating BlackBerry wireless devices into their email, collaboration, and software application environment. BlackBerry Enterprise Server (BES) allows wireless BlackBerry users to connect to Microsoft Exchange, Lotus Domino, or Groupwise email and to synchronize BlackBerry smartphones with PC desktops to ensure up-to-date information for collaborative programs like calendars, address books, to-do lists, notes, and specialized business programs. Thanks to BlackBerry Enterprise Server integration with Exchange Server, mobile workers carrying BlackBerry smartphones have effortless access to Exchange messages as well as to instant messaging-aware software through Microsoft Communications Server and Microsoft Lync Server support.

BlackBerry Enterprise Server Support Services

Progent's BlackBerry-qualified engineers can assist you to design, implement, and support BlackBerry Enterprise Server (BES) so you can maximize the efficiency of BlackBerry clients, streamline the administration of a BlackBerry solution, and lower the cost of maintaining a mobile workforce.

Expert RIM BlackBerry Consulting Support Offered Online from Progent
Progent's authorized RIM BlackBerry engineers are available by phone to deliver expert technical help to companies in the Oakland area or throughout the state of California. Progent's seasoned online consulting team has helped IT organizations resolve network problems and reduce support expenses in every state in the country and established a large following of satisfied clients. (Refer to Progent's customer testimonials.)

Progent can provide online consulting support for a wide array of issues associated with BlackBerry software and devices such as synchronization, integration with Exchange, setting up BlackBerry BES Server, and strengthening mobile security. Important RIM BlackBerry certifications earned by Progent's support professionals include:

BlackBerry Certified Server Support Specialist
Blackberry Support ServicesProgent's BlackBerry Certified Server Support Specialist can provide the knowledge required to install and support the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry expert can help you to use resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to perform critical tasks such as resolving enterprise activation problems, registering and deleting BlackBerry smartphone clients, activating passwords, configuring over-the-air software loading and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and restore mechanisms.

Progent's BlackBerry-certified consultants can also assist you to use administration tools like the BlackBerry Administration Service for role-based management, resolving attachment and data flow issues, and utilizing wireless LANs for activation. Also, Progent can explain the function of operational policies in the BlackBerry Enterprise system and assist your company to select and install sensible security options.

Progent's Microsoft-certified Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your current Microsoft Exchange architecture for operating smoothly with BlackBerry Enterprise Server or move your BlackBerry solution to the most recent edition of Microsoft Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for deploying, managing, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in an email environment based on Microsoft Exchange. Progent's BlackBerry-certified consultant has support skills in important technologies related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can assist you to add and remove BlackBerry device users on Exchange Server and Microsoft Active Directory, configure, track, and administer BlackBerry Enterprise Server, manage BlackBerry smartphones and client accounts, archive and support storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, install access control lists, manage Exchange Server data flow, create, edit, and apply WLAN and Virtual Private Network configurations, implement SNMP traps for alerts, and generate management reports based on SNMP results.

Progent's BlackBerry-certified engineer can help you with your BlackBerry solution in a number of environments that can include Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer HelpProgent offers the services of a BlackBerry Certified Solution Designer to help your company to plan, install, test, repair, and produce documentation for a wireless environment built upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's high-level engineering support services for BlackBerry technology include business and technology needs assessment, system architecture, roll-out strategy and implementation, performance tuning, configuration of a fault-tolerant architecture, data backup and disaster recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your operational objectives and to design a mobile wireless system that fits within your information technology budget and supports your business plans. Progent can explain the impact of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's suitability to accommodate a BlackBerry BES Server, help your organization to determine which management model and physical components match your requirements, and analyze your messaging environment configuration. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can arrive at informed decisions concerning alternatives for software versions, server hardware and mass storage, network design, and application set up.

To maximize system security, Progent's BlackBerry-certified consultant can assist your company to select and enable sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-qualified security engineers to perform network-wide security assessment and compliance validation and recommend enhancements to support your BlackBerry environment.

Call or Email Progent to Get Support from a RIM BlackBerry-Certified Expert
To get in touch with Progent about professional support for BlackBerry wireless integration, phone 1-800-993-9400 or go to Contact Progent.

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