Oceanside, CA Online Help from Certified Computer Service Consultants
Progent's computer help services can provide your Oceanside, CA business low cost and consistent access to world-class information technology experts. By providing network support help when you require it, providing specialized knowledge for line-of-business technologies, offering unique services such as 24x7 network monitoring, and billing only for support you use, Progent gives your Oceanside, California company an affordable option for maximizing the business value of small-scale business networks. Whether you have an onsite system, rely on cloud-based resources, or have a hybrid cloud-and-local solution, Progent is the intelligent way for organizations to build and manage a robust and secure IT system and to have quick availability of the experienced support typically restricted to corporations who can set up a sizeable in-house IT organization.

For medium-size and enterprise companies, Progent can provide co-sourcing and project management support to reinforce the skills of your in-house network service group. This can reduce expenses and minimize technical risks for big IT initiatives like application programming, disaster recover/business continuity planning and testing, network security evaluations, office consolidations, or software migrations and upgrades.

Progent can also provide the services of certified consultants to help your company to plan and execute your cloud computing strategy.

Core Practice Areas Serviced by Progent's Consultants for Businesses in Oceanside, California
Progent's national group of industry certified support professionals offers support for virtually all aspects of network systems used by organizations of all sizes. Practice areas supported by Progent in and around Oceanside include:

Service Delivery Alternatives for Oceanside, California Businesses
Progent has a variety of options for providing small businesses and local governments with affordable IT services for technical support, system architecture, hosting, and IT administration. Progent's model for providing computer support services is based on the Call Center operational structure common to larger IT support organizations. Progent's Contact Center Service Mechanism ensures fast support, comprehensive service records, consistent follow-through, and strict expense control across an array of network service delivery modes that include remote repairs, on-premises support, top-level consulting, plus server and application hosting.

  • Remote Support
    Progentís Technical Response Center (TRC) provides emergency and routine remote assistance for Windows, Linux, Apple, and Cisco-powered systems in the United States and worldwide. Progent's certified service professionals can help customers to troubleshoot and repair network issues without the cost or delay of travel for onsite support visits. The background of Progent's IT consultants allows them to handle most network problems quickly. For complex issues, Progent's depth of knowledge makes it possible to escalate troubleshooting tasks to advanced specialists. Progent offers a convenient, web-based registration procedure for first-time customers to address urgent network problems and Progent charges by the minute with zero sign-up charges or minimums, so you pay only for the support you receive. Specialists available online include Cisco-qualified CCIE network engineers, Microsoft-certified MCSE consultants, and CISM-certified security engineers. Find out additional information about Progent's remote computer troubleshooting expertise.

  • Onsite Support
    Progent offers onsite technical support for registered clients in larger cities in the U.S. Progent's onsite support technicians can work in tandem with Progent's online support engineers to deliver small companies the best of both worlds: hands-on support professionals when you need them plus the on-line help of Progent's seasoned staff of IT engineers, security specialists, and business software developers. The response time for on-site service visits is typically under 24 hours. Progent requires no sign-up or retainer fee for becoming a Progent customer for onsite support. Learn more details concerning how and why to register for Progent's onsite computer support.

  • Help Desk Call Center
    Progent's Help Desk Call Center Services are designed for all businesses and local governments who need prompt and reliable support from a professional Helpdesk with efficient phone support, online troubleshooting tools, and sufficient technical strength for full problem escalation. Since smaller businesses usually are constrained by limited information technology budgets and can provide little executive attention for dealing with network support tasks, Progent's Help Desk Call Center Services can be the most efficient way to ensure that small business information networks stay up and running. Learn more details concerning Progent's Help Desk outsourcing services.

  • Consulting Expertise
    Progent offers small businesses affordable access to enterprise-class consultants who can deliver assistance with vital products and technologies such as Windows 2016 Hyper-V hybrid cloud solutions, Microsoft Windows Server and application expertise, Cisco network infrastructure, company-wide network protection consulting, fault tolerant network design, virtualization solutions, plus integration, customization and training for small business applications including financials, operations, reporting, CRM, and productivity software. Progent can provide assistance with short-term projects such as site moves and massive software upgrades, extended initiatives such as management information application development and customization, relational database software development and DBA support, and web design, continuing support such as System Center 2012 Operations Manager expertise and Operations Manager 2016 consulting services for network health monitoring and system management, or emergency response such as data restoration and malware removal.

  • Application Server Hosting
    Progent can host key applications such as Exchange and SQL Server in order to provide small and midsize companies with greater levels of availability, protection, and performance than is possible with the class of in-house data center that is achievable for most small and midsize organizations. Since Progent utilizes the same data centers that support the gear of many of the planet's biggest information technology companies, Progent can save you the cost of creating and managing the systems needed for enterprise-class cooling, power failover, and redundant Internet access. For managed application servers, Progent can also make sure that upgrades and service packs stay updated, security and efficiency is continually tracked, and systems and data files are consistently archived and ready for full and rapid restoration. Find out additional information about Progent's hosting for Microsoft Exchange Server and other critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting service offers comprehensive hosting services for all of a small company's servers in a setting that not only provides the top degree of dependability and expandability but that is also easy for clients to transfer to a different support provider or to move in-house whenever your business situation warrants it. Progent's Private Cloud hosting is based on proven virtualization technologies that permit businesses with multi-vendor environments to benefit significantly on the costs of capital equipment, system maintenance, and IT management while achieving world-class reliability and an unparalleled degree of vendor flexibility. In contrast to ordinary SaaS hosting offerings, Progent's Private Cloud Hosting Service encompasses all server-centric applications in a single centrally administered service, can handle the mixed- OS and non- standardized environments common with smaller businesses, and keeps control of the licenses in the client's possession so that migrating to a new virtual host is quick, reliable, and affordable. This avoids ending up a captive to a single hosting service while still offering all the savings related to SaaS hosting services.

  • Hybrid Cloud Planning and Integration Consulting Services
    Progent can provide expert online consulting support to help businesses of all sizes connect their IT infrastructure with leading public cloud platforms such as Azure and Amazon Web Services (AWS). Progent can help you to plan and manage hybrid ecosystems that support Windows and Linux operating systems and apps in either cloud-based solutions or in hybrid architectures that utilize physical IT assets as well as public clouds. To assist you to incorporate public clouds with physical datacenters, Progent can provide a range of public cloud integration services that include Office 365 Exchange Online integration solutions with on-premises installations of Exchange, Microsoft Azure planning and integration consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has over 15 years of background providing high-level consulting support remotely, and Progent can help you successfully carry out your cloud migration projects quickly and affordably.

Why Progent Offers the Right Choice for Oceanside, California Small Businesses
Progent's size, breadth of technical skill, and familiarity with corporate network support enable small businesses to avoid the problems related to over dependence on thinly staffed service organizations or individual engineers.

Working with Progent's Experts allows your business to:

  • Prevent Over Reliance on Freelance Support Consultants
    For IT services, smaller businesses often rely heavily on freelance engineers. Though freelance support engineers carry lower overhead than more substantial IT service firms and can afford to charge nominally lower rates, freelancers are sometimes too overworked to react rapidly to critical situations. If an independent engineer is occupied with different client, ill, on travelling, or in training, the lack of backup personnel may force your business to wait for assistance in case of a crisis. As your small business expands, system downtime or difficulties with line-of-business programs become more expensive. The money you thought you were saving on a freelancer can be eaten up quickly because of lost productivity. In addition, when independent engineers confront unfamiliar problems, the lack of a big consulting group to depend on for advice requires them to learn in place while your company winds up footing the costs for their continuing education.

  • Have Access to Experts in Advanced IT Solutions
    The majority of smaller support firms or independent engineers specializing in small business network consulting are capable of providing routine solutions but don't have the seasoning to deal cost-effectively with complex network environments with a variety of operating systems, numerous sites, VoIP systems, mobile clients, integrated accounting and analytical software, data-driven web sites, and custom business applications. Progent's background with worldwide enterprises and Progent's large team of specialists can be valuable to your company because enterprise environments are characteristically complicated, integration issues demand thorough understanding of in many technical disciplines, and achieving a high degree of stability, availability, and security requires enterprise-proven best practices.

  • Build a Solid Basis for Seamless Growth
    Small companies typically start with an IT system cobbled together on a shoestring budget. Lacking a carefully designed basis, a sequence of improvised fixes often get thrown onto of a weak structure. As a business grows, stability and expandability issues can obstruct the success of the organization. These environments need proper assessment, intelligent business planning, and in-depth expertise to upgrade to a network environment that will act as the solid foundation to meet current business requirements and ease downstream growth.

  • Work with Solution Finders, Not Resellers
    Smaller businesses need direction and education to work through an ever more complex array of technology alternatives offered for enabling growth and enhancing efficiency. Businesses do not need a network consultant or service firm that attempts to promote products. Progent eliminates conflicted motives by not selling any products. Progent offers consulting and services exclusively. This permits Progent to match technical support with the genuine interests of clients. Combining network support and product reselling can lead to a situation where the recommended solution is based on a preselected vendor instead of being driven by the true needs of a client.

Get in Touch with Progent
If your Oceanside, California business wants to contact Progent for network outsourcing, consulting, or tech support, phone 800-993-9400 or go to Contact Progent.

Immediate Online Network Help
For fast online help, you can contact Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).

© 2002- 2017 Progent Corporation. All rights reserved.