Consulting and Technical Support for Research In Motion BlackBerry Environments
BlackBerry SupportBlackBerry wireless smartphones from Research in Motion are among the most successful solutions for achieving mobile connectivity to email, scheduling, web applications, and other critical business information. As the sophistication of small business networks has increased, and as the demand for world-class protection, dependability, and disaster recovery has become the standard for companies regardless of size, effective deployment and maintenance of RIM BlackBerry solutions has grown more difficult. To deal with issues like security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email systems and shared databases, small organizations often resort to external consulting firms who offer expertise in RIM BlackBerry integration and maintenance.

Progent can provide the services of BlackBerry-certified consultants who can assist small organizations to plan, manage, and repair BlackBerry solutions affordably and effectively, dispensing with the necessity for an internal BlackBerry technology expert and reducing the expense and stress of maintaining wireless work groups. Progent's BlackBerry technology engineers have extensive backgrounds cooperating with Progent's Microsoft-Gold certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security specialists. This range of knowledge, combined with Progent's proven online support capabilities, provides small companies an affordable solution for incorporating RIM BlackBerry products seamlessly into their IT system.

Progent's engineers can assist your business with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your data and email systems function optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older releases of BlackBerry and Microsoft software, set up streamlined administration tools so you can monitor and control BlackBerry smartphones throughout your company, recommend security policies that are right for your business, customize mobile software, and make sure that your network infrastructure is properly configured to accommodate your BlackBerry clients. Also, Progent's business continuity consultants can help ensure that your BlackBerry data is incorporated in your scheduled backup procedures so that it can be recovered quickly and safely.

Consulting and Technical Support Services for BlackBerry BES Server
RIM's high-end platform for managing large collections of BlackBerry wireless handsets is the BlackBerry BES Server. This powerful tool allows Microsoft Exchange Server, Lotus Domino, or Groupwise clients to transmit and receive messages that are encrypted during wireless transit to provide optimum data protection. BlackBerry Enterprise Server also streamlines a wide selection of key administrative tasks that span from smartphone configuration and updates to mobile security and high availability.

RIM BlackBerry Enterprise Server Troubleshooting Assistance

Progent's BlackBerry-qualified engineers can help you use RIM BlackBerry Enterprise Server to perform basic tasks such as:

  • Deploy and manage applications
  • Plan smartphone, application, and IT policy updates
  • Upgrade BlackBerry device firmware remotely
  • Control user and group settings with BlackBerry's vast library of IT policies

Progent's BlackBerry-qualified consultants can also help your company to utilize BES Server to implement key tasks not available with the entry-level BES Server Express. These procedures include:

  • Install and manage BlackBerry's high-availability architecture based on virtualization
  • Deploy BlackBerry devices remotely
  • Set specialized management roles
  • Monitor and analyze the health of your solution

Expert RIM BlackBerry Consulting and Technical Services Available Online from Progent
Progent's certified RIM BlackBerry support specialists are accessible by phone to deliver expert assistance to businesses in the Oklahoma City area or throughout the state of Oklahoma. Progent's experienced remote consulting team has helped businesses resolve network problems and reduce support costs in every state in the U.S. and established a large following of loyal clients. (Refer to Progent's customer testimonials.)

Progent can provide remote help for a broad array of issues related to RIM BlackBerry software and devices such as synchronization, integration with Exchange, setting up BlackBerry Enterprise Server (BES), and improving wireless security. Major RIM BlackBerry certifications earned by Progent's support experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry Consulting FirmProgent's BlackBerry Certified Support Specialist can assist you to perform basic support operations including setting up BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account configurations, setting up e-mail filters and auto-signature, modifying user accounts, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to operate with your corporate messaging software. Progent's seasoned service professionals can also help you to resolve a wide array of problems associated with synchronization, device detection, messaging consistency, web browsing, mobile connectivity, Instant Messaging, PC application installation, and BlackBerry Desktop Redirector.

As a leader in delivering nationwide remote support for small office networks, Progent can provide quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your mobile support costs low and, by solving problems quickly, optimizes the efficiency of your BlackBerry smartphone users.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent offers the services of a BlackBerry Certified Solution Designer to help your company to plan, install, validate, repair, and produce documentation for a mobile wireless environment based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's advanced engineering services for BlackBerry technology include business and technology needs analysis, solution architecture, roll-out strategy and implementation, performance optimization, design of a high-availability architecture, data backup and business recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your technical objectives and to create a wireless environment that fits within your IT budget and supports your business plans. Progent can clarify the impact of your organizational processes on the design of a BlackBerry Enterprise Solution, assess your current network architecture's ability to support a BlackBerry BES Server, assist your organization to determine which management model and hardware products match your needs, and evaluate your messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can make informed choices about options for software editions, processors and storage, network design, and application set up.

To maximize system security, Progent's BlackBerry consultant can help you to choose and configure appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-qualified security specialists to perform network-wide security assessment and compliance validation and recommend improvements to account for your BlackBerry environment.

Contact Progent for Help from a RIM BlackBerry-Certified Expert
In order to ask Progent about technical help for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or visit Contact Progent.
















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