Consulting and Technical Support Services for Research In Motion BlackBerry Technology
RIM BlackBerry Support ServicesBlackBerry wireless PDAs from Research in Motion are among the most successful products for maintaining mobile connectivity to email, calendars, web-based applications, and other vital business data. As the complexity of small business IT technology has increased, and as the need for world-class security, dependability, and recoverability has grown to be the standard for organizations of all sizes, successful integration and support of RIM BlackBerry technology has become more difficult. To handle issues such as data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging systems and company databases, small businesses often resort to external consulting professionals who offer expertise in BlackBerry integration and maintenance.

Progent offers the expertise of BlackBerry-certified engineers who can help small businesses to design, manage, and troubleshoot BlackBerry solutions affordably and effectively, dispensing with the need for an in-house BlackBerry solutions expert and lowering the cost and hassle of maintaining mobile workers. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This range of experience, combined with Progent's efficient online support model, gives small businesses a budget-friendly alternative for incorporating RIM BlackBerry products seamlessly into their information system.

Progent's consultants can assist your business with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your database and email systems operate optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from previous editions of BlackBerry and Microsoft technology, set up easy-to-use administration tools to help you track and support BlackBerry smartphones across your business, recommend security policies that are right for your company, develop custom wireless applications, and ensure that your network infrastructure is appropriately designed to handle your BlackBerry clients. In addition, Progent's business continuity consultants can help make sure that your BlackBerry information is included in your regular backup processes so that it can be restored quickly and thoroughly.

BlackBerry Enterprise Server (BES) Technical Services
The BlackBerry Enterprise Server (BES) gives businesses a single and safe mechanism for incorporating BlackBerry smartphones into their messaging, collaboration, and application environment. BlackBerry Enterprise Server enables mobile BlackBerry clients to connect to Microsoft Exchange, Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry devices with workstations to achieve consistent information for collaborative programs such a calendars, contact lists, tasks, notes, and specialized business programs. Thanks to BlackBerry Enterprise Server integration with Microsoft Exchange Server, mobile workers carrying BlackBerry handsets have push-based access to Exchange messages as well as to instant messaging-capable software through Microsoft Office Live Communications Server and Microsoft Lync Server 2010 integration.

BlackBerry BES Server Help

Progent's BlackBerry-certified engineers can assist you to plan, implement, and troubleshoot BlackBerry Enterprise Server so that you optimize the efficiency of BlackBerry clients, simplify the management of a BlackBerry environment, and reduce the expense of maintaining a mobile workforce.

Progent's Remote BlackBerry-Certified Technical Support is Fast and Affordable
For companies in Oklahoma City, Oklahoma who want quick and affordable access to a certified RIM BlackBerry support expert, Progent provides effective online help from a veteran support staff who have delivered IT solutions to organizations in every state in the United States. (Refer to Progent's client testimonials.)

Remote support avoids travel expense and enables specialists to fix problems quickly, allowing you to reduce lost productivity. Progent's BlackBerry consultants have been awarded certifications in the entire range of BlackBerry solutions and offer professional help in areas such as troubleshooting synchronization problems, setting up BlackBerry BES Server, and designing a secure, high-availability network architecture for BlackBerry users. Certifications earned and practice areas offered by Progent's BlackBerry professionals include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, managing, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging system powered by Exchange Server. Progent's BlackBerry-certified consultant has support skills in key technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can assist you to install and remove BlackBerry smartphone clients on Exchange Server and Microsoft Active Directory, configure, track, and administer BlackBerry Enterprise Server, manage BlackBerry handhelds and client accounts, archive and manage storage groups, apply permissions, install the Mobile Data System and IM, implement access control lists, manage Microsoft Exchange Server data flow, create, edit, and apply WLAN and Virtual Private Network configurations, set up SNMP traps, and produce management reports based on SNMP results.

Progent's BlackBerry-certified engineer can help you with your BlackBerry technology in a variety of environments that can include Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer HelpProgent can provide the support of a BlackBerry Certified Solution Designer to assist you to plan, install, validate, troubleshoot, and produce documentation for a mobile wireless solution built upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's advanced consulting support services for BlackBerry include business and network needs assessment, system architecture, roll-out strategy and execution, performance optimization, design of a fault-tolerant environment, data backup and business recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your functional objectives and to create a wireless system that meets your information technology budget and aligns with your business strategy. Progent can clarify the impact of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's suitability to support a BlackBerry BES Server, assist your organization to determine which management approach and physical components meet your requirements, and evaluate your messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at smart decisions about options for software versions, processors and storage, network architecture, and application set up.

To optimize network protection, Progent's BlackBerry-certified consultant can help your company to choose and activate sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-qualified security engineers to run company-wide security assessment and compliance validation and suggest improvements to account for your BlackBerry environment.

Call or Email Progent to Get Help from a RIM BlackBerry-Certified Specialist
To contact Progent about technical help for BlackBerry mobile wireless technology, call 1-800-993-9400 or go to Contact Progent.
















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