Consulting Support for BlackBerry Technology
BlackBerry ConsultantsBlackBerry wireless smartphones were at one time one of the most popular products for maintaining anytime-anywhere access to email, scheduling, web applications, and other vital business data. Progent offers Oklahoma City, Oklahoma businesses the services of BlackBerry-certified professionals who can assist businesses to maintain their BlackBerry deployments or transition efficiently to a current smartphone platform.

As the complexity of small business IT technology has increased, and as the demand for world-class security, dependability, and disaster recovery has grown to be the norm for organizations of all sizes, successful integration and support of BlackBerry solutions has become more difficult. To deal with issues such as security, business continuity, and synchronization of BlackBerry smartphones with diverse messaging servers and corporate databases, small businesses frequently turn to outside support firms who offer expertise in RIM BlackBerry installation and troubleshooting.

Progent can provide the services of BlackBerry-qualified engineers who can help small organizations to plan, manage, and troubleshoot BlackBerry-based solutions economically and efficiently, dispensing with the requirement for an in-house BlackBerry solutions specialist and lowering the cost and stress of supporting wireless workers. Progent's BlackBerry technology engineers have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security specialists. This breadth of experience, coupled with Progent's proven online support model, provides small businesses an economical solution for incorporating RIM BlackBerry technology seamlessly into their information system.

Progent's experts can assist your company with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your database and messaging systems work optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from older versions of BlackBerry and Microsoft technology, set up streamlined management tools to help you monitor and control BlackBerry devices throughout your business, define security policies that are right for your company, customize mobile applications, and make sure that your network infrastructure is appropriately configured to handle your BlackBerry clients. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry information is incorporated in your regular backup processes in order that it can be recovered quickly and thoroughly.

Technical Support for BlackBerry BES Server
BlackBerry Enterprise Server (BES) streamlines management and maintenance of BlackBerry smartphones, offering a centralized platform for handling key tasks such as smartphone installation, upgrades, and retirement while also offering a strong foundation for data protection and high availability. BlackBerry Enterprise Server delivers seamless integration between Exchange Server, Novell GroupWise, or Lotus Domino email servers and BlackBerry handsets and supports wireless synchronization.

BlackBerry Enterprise Server Configuration Help

BlackBerry Enterprise Server includes a wealth of security options beginning with automatic encryption of information transmitted between a BlackBerry device and BES Server based on AES or Triple Data Encryption Standard (Triple DES). BES Server also permits excellent versatility in selecting degrees of protection to meet the special requirements of your environment. Progent's BlackBerry authorized consultants can help you to choose advanced security features and enable them remotely. Samples of these wirelessly configurable security settings are:

  • Disable a smartphone
  • Wipe data from a misplaced or stolen BlackBerry smartphone
  • Disable Bluetooth functionality
  • Activate internal protection against malicious attacks

BES Server also offers flexibility in determining ways to keep BlackBerry users from loading or running unsafe or prohibited code. Progent can assist you to choose protective techniques like:

  • List precisely what programs are permitted on the device
  • Block external applications from using non-volatile memory on the device
  • Determine which functions external applications can access on the smartphone
  • Restrict the types of connections external applications running on the smartphone can initialize
  • Prevent all external software from being loaded or run on the BlackBerry device

Professional RIM BlackBerry Technical Services Offered Online from Progent
Progent's authorized BlackBerry engineers are available remotely to deliver prompt technical help to businesses in the Oklahoma City area or throughout the state of Oklahoma. Progent's seasoned remote technical support team has helped IT organizations resolve computer issues and cut IT service expenses in each state in the United States and established a large base of satisfied customers. (See Progent's customer testimonials.)

Progent offers remote consulting support for a wide selection of technologies related to BlackBerry products including synchronization, configuration with Exchange Server, managing BlackBerry Enterprise Server, and improving wireless security. Important RIM BlackBerry credentials earned by Progent's support experts include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for installing, administering, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email environment based on Microsoft Exchange Server. Progent's BlackBerry-certified engineer has support skills in key technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, database architecture, Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can assist you to add and remove BlackBerry smartphone users on Microsoft Exchange and Active Directory, configure, track, and administer BlackBerry BES Server, manage BlackBerry devices and user accounts, back up and manage storage groups, configure permissions, set up the MDS and Instant Messaging, implement push and pull access control lists, manage Microsoft Exchange data flow, generate, edit, and assign wireless LAN and Virtual Private Network configurations, set up SNMP traps, and produce reports to summarize SNMP results.

Progent's BlackBerry-certified engineer can help you with your BlackBerry solution in a variety of environments that can include Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent offers the support of a BlackBerry Certified Solution Designer to help you to design, deploy, test, repair, and produce documentation for a mobile wireless solution built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's advanced consulting support services for BlackBerry include business and technology requirements assessment, solution design, roll-out planning and implementation, performance tuning, design of a fault-tolerant environment, information backup and business recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your functional objectives and to create a wireless environment that meets your information technology budget and supports your business plans. Progent can clarify the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network architecture's ability to support a BlackBerry BES Server, help your organization to determine which administration model and equipment match your needs, and analyze your email and messaging system topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed decisions about alternatives for software versions, processors and mass storage, network architecture, and application set up.

To maximize network protection, Progent's BlackBerry expert can assist your company to choose and enable sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-certified security engineers to perform network-wide security assessment and compliance validation and suggest improvements to support your BlackBerry environment.

Call or Email Progent to Get Support from a BlackBerry-Qualified Specialist
To contact Progent about consulting help for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or visit Contact Progent.

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