Immediate Online Support for Oklahoma City UNIX, Linux, or Solaris SystemsFor small businesses in Oklahoma City or anywhere in Oklahoma, Progent offers help for networks based on UNIX or Linux or for networks that include a combination of UNIX-family systems and Windows platforms. Progent has provided remote support to companies in all 50 states in the U.S. (See Progent's client recommendations). Progent also can furnish the expertise of Cisco CCIE engineers for complex infrastructure issues, as well as the assistance of CISSP-certified security consultants to handle high-level security design and disaster recovery preparedness.

Progent's remote support services offer exceptional leverage because they are equipped with the real-world experience and the advanced tools to solve most network issues quickly. This reduces immediate expenses because service calls require a smaller number of chargeable consulting minutes. Remote help also eliminates the cost of sending a consultant to your office. Your company saves additionally in incidental costs by minimizing or avoiding system downtime and related costs resulting from business disruption, upset clients, unproductive workers, and distracted management.

Progent's billing model for remote support is structured to stretch your IT service investment. Progent charges by the minute for telephone-based consulting, so you owe only for the services that you actually get. In contrast to typical remote service companies, Progent requires no initialization fee or minimum fees. Progent's per-minute billing unit and simple policy for pricing prevent scenarios where speedy. minor solutions somehow turn into big bills. Progent's skill at disposing of technical issues quickly translates into your business conserving cash.

Progent's Online Service Tools
Through years of experience, Progent has developed an arsenal of customized technologies and field-tested methodologies which ensure the maximum level of efficiency for remote technical support and repair for small business IT networks. Progent offers protected VPN support for gateways from multiple leading sources such as Microsoft, Cisco, Juniper Networks, Sonicwall and Watchguard. Secure VPN access allows the staff of Progent's Technical Response Center to communicate with your system without breaching corporate security.

Progent's sophisticated service reporting application maintains detailed documentation describing all service that Progent's clients have been provided. Progent's team engineers have the benefit of the records of assistance delivered to each client by every Progent engineer. This database of problems and resolutions is organized as a conveniently searchable proprietary database that enables Progent's online technical engineers to share their knowledge company-wide to make sure that the quality of Progent's technical support grows over time. Progent's high-level certifications and close partnerships with important industry leaders including Cisco and Microsoft permit access to additional massive technical knowledge bases and allow fast access to manufacturers' in-house support staff with the result that Progent's remote consulting experts are able to determine the best solutions promptly.

Get Remote UNIX/Linux, Solaris, or Apple Mac OS X Technical Help from Progent
To access Progent's phone support in Oklahoma City or anywhere in Oklahoma or to learn additional information about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have a critical requirement for IT support, visit Immediate Urgent Support.

Phone-based Support Services Offered Progent
Progent's remote network support engineers possess advanced credentials in a comprehensive set of disciplines. This broad scope of capability enables Progent's engineers to manage almost any problem likely to crop up in a small business network. Certificates earned by Progent engineers in UNIX/Linux platforms include Certified Network Administrator for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco credentials awarded to Progent service engineers include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional, CCNA, Security Professional (CCSP), CCVP, and Design Professional.

To provide assistance to customers with mixed-operating system networks, Progent also offers the skills of engineers with advanced Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). Progent's security engineers include Certified Information Security Manager (CISM) consultants, CISSP specialists, and Information System Security Architecture Professional engineers.

Phone-based support Offered by Progent to companies in Oklahoma City and anywhere in the state of Oklahoma include:

  • UNIX, Linux, Sun Solaris, and Apple Mac OS X Support Services
    Progent's UNIX/Linux, Sun Solaris, and Apple Mac OS X phone-based consulting services cover a broad spectrum of computer technology including system architecture, email systems, network and operational security, UNIX and Windows integration, virtual server products for server hardware economization and simplified management, and transitioning from older applications to the latest Windows or Linux-powered environments. Progent's group-based methodology for resolving technical problems enables quick escalation, if necessary, to consultants with task-relevant expertise to handle complex scenarios. This accelerates repair of urgent problems, reduces network downtime, and lowers support costs.

    Progent's UNIX and Linux consultants can offer urgent remote assistance for troubleshooting problems affecting UNIX/Linux networks based on leading variants of UNIX such as:

    Major Linux variants for which Progent offers expertise include:

  • Talk to a Cisco Certified Internetwork Expert for High-level Network Troubleshooting
    Cisco Infrastructure Consultants for Oklahoma City, OklahomaThe Cisco CCIE credential is the premier recognition for network professionals, and validates a consultant's network technology skills at the expert level. CCIEs can deal with the most complex challenges occurring in network infrastructure planning, deployment, maintenance, security, and troubleshooting. Cisco CCIEs can cooperate closely with Cisco's internal support staff in analyzing problems with Cisco IOS network administration tools and developing workarounds or identifying software patches. Cisco CCIEs represent an exceptional cost-effectiveness since their broad experience enables them to solve even the most intractable problems quickly. In common cases, less experienced service providers can wrestle for hours or even days with the same problems that a CCIE can dispose of in minutes. Few consulting organizations make Cisco CCIEs available to help small and medium sized businesses. Progent offers fast telephone access to a Cisco CCIE so you can get timely assistance for complex network infrastructure problems that are hurting worker efficiency but are outside the comfort zone of your local computer support personnel. Progent's Cisco CCIE support experts can connect to your computer system using sophisticated remote support tools to provide quick, safe, and affordable diagnosis and remediation. Progent's Cisco CCIEs can provide consulting for all of Cisco's popular family of networking appliances including PIX Series Firewalls and ASA 5500 Series Firewalls, Catalyst FWSM modules, protected broadband and integrated services (IS) routers, Aironet wireless access points, Cisco Meraki cloud-managed Wi-Fi APs, Voice over IP (VoIP) phones and systems, Catalyst Series switches, plus Virtual Private Network products.

  • Certified Microsoft Windows Experts
    MS Windows Support for Oklahoma City, OklahomaProgent's Microsoft-certified remote service experts can deliver network troubleshooting and consulting help for all Microsoft server technologies. Progent is a Microsoft Gold Partner and can offer your organization the assistance of support professionals who can assist you with a broad range of platform support services such as Windows Server 2012 R2 integration, Windows Server 2008 set up, Microsoft Exchange Server 2016 planning and deployment, Exchange 2013 configuration, Microsoft Exchange 2010 maintenance, SharePoint Server 2013 design, Skype for Business migration support, Lync Server management and Microsoft Office Communications Server 2007 upgrade, Forefront TMG management and ISA Server maintenance, Microsoft SQL Server 2016 integration and programming and Microsoft SQL Server 2014 consulting, Systems Center Operations Manager network monitoring and reporting, Project Server and Server Online planning, SBS Server support, and Windows Essentials migration and cloud integration.

    Progent in addition can deliver a full range of remote desktop support services such as Microsoft Windows 7 integration, moving to 64-bit workstation software, configuring Microsoft Office 2010, and streamlining PC desktop image creation.

  • CISSP and ISSAP Qualified System Security Engineers
    CISSP Certified Network Security Professionals for Oklahoma City, OklahomaProgent's certified CISSP, ISSAP, and CISM network security consultants offer a variety of system protection solutions to enhance the protection of your UNIX, Linux, Solaris, Mac or Windows environment against attacks or help your company to recuperate rapidly following a damaging breach. Security services offered by Progent include: thorough security evaluation utilizing tools such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and software from Solar Winds tools and Netcat; fast cleanup after virus and worm assaults; installing firewalls; establishing safe architectures for off-site and mobile access; defending your messaging infrastructure from spam and directory harvest attacks; and offering round-the-clock network monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent can provide advanced remote consulting to help organizations of any size connect their IT infrastructure with leading public cloud platforms such as Azure and Amazon Web Services (AWS). Progent can help you to design and administer hybrid ecosystems that support Windows and Linux systems and applications in both cloud-only solutions or in hybrid topologies that combine local IT assets as well as public cloud services. To help you to incorporate public clouds with physical datacenters, Progent offers a variety of cloud integration support services that include Office 365 Exchange Online integration solutions with on-premises Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services hybrid cloud migration, and Amazon Web Marketing Service development and troubleshooting. Progent has over 15 years of background providing advanced consulting services remotely, and Progent can make sure you complete your cloud integration projects quickly and within your budget.
Special Consulting Programs Offered by Progent
Progent can provide the skills of world-class remote consulting professionals for contract IT projects that small businesses frequently need. Progent's rates for longer-term development or consulting tasks are set according to the qualifications of the engineers required. Progent's experience with these important fields of information technology allows clients to complete critical projects within budget and on time. Progent's project-based remote consulting services include:
  • Help Desk Call Center Expertise
    Progent's Help Desk Call Center support alternatives for small and midsize companies with environments that incorporate UNIX, Linux, Sun Solaris, Apple Mac OS X, Cisco, or Microsoft products include comprehensive Help Desk Call Center outsourcing, Virtual Helpdesk services, and Call Center operations consulting. Progent's Call Center outsourcing support services are well suited for small organizations who don't have the money or time to support an in-house Help Desk Call Center but who need quick communication with a reliable Call Center with professional telephone support plus the technical depth to escalate the most challenging tasks to high-level consultants.

    Progentís Virtual Help Desk is designed for bigger companies and acts as a transparent reinforcement of your current Call Center resources. Progent's Virtual Help Desk Call Center can serve as an escalation alternative to resolve the most difficult computer system issues, or be available in overflow situations when your other resources are swamped.

    Progent's Help Desk consulting expertise can support you in establishing an effective new Call Center or enhancing your established one, selecting or modifying Help Desk software to address the particular needs of your company, or adding temporary online personnel to reinforce your internal Help Desk Call Center group to handle high-demand situations such as software transitions, major updates, or rolling out brand new applications.

    Progent's Help Desk staff of seasoned information technology professionals provides your clients in Oklahoma City or anywhere in the state of Oklahoma quick access to a large technical support resource with extensive background offering telephone-based consulting and online troubleshooting for networks powered by UNIX, Linux, Solaris, Apple Mac, Cisco, or Microsoft products. Progent's concentration is to earn the Call Center the reputation as a major driver of company productivity, and Progent's intent is to resolve and not simply track IT problems.

  • Applications Services: Education, Programming, and Integration
    Progent's Applications Consulting Team provides phone-based advanced engineering expertise and training in specific business application fields that include ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers consulting expertise, custom development, and education for Microsoft business applications such as CRM, Office Project, Office Word, and Microsoft Office Excel. To read more information concerning Progent's consulting, programming, and education services for UNIX, Linux, Sun Solaris, Mac OS X, or Microsoft applications, refer to Progent's Business Application Experts Services.

    Progent's Mac professionals can support the artistic elements of Macintosh computing by delivering phone-based consulting services and education in imaging, sound, and motion video. Progent's consultants can provide expertise in a large selection of Apple Mac programs including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, Final Cut Pro, and After Effects. Progent's Mac specialists can also assist you with specific procedures like scanning or digitizing audio/video or putting together an audio/video production studio.

    Online Network and Server Monitoring Services
    Progent can provide companies in Oklahoma City, or anywhere in the state of Oklahoma, remote computer system monitoring services powered by Microsoft System Center Operations Manager IT infrastructure monitoring, enhanced by Progent to suit your environment so your IT support is proactive and automated. By detecting looming trouble spots before they expand into full-scale emergencies, proactive monitoring can minimize disruptive and expensive service breakdowns. Progent can also deploy server and infrastructure monitoring utilities such as Nagios and MRTG to analyze UNIX/Linux, Sun Solaris, or Apple Mac networks, Windows systems, or systems based on a variety of platforms.

How Your Oklahoma City Company Can Contact Progent's Remote Support Professionals
To get in touch with Progent about urgent remote help with UNIX/Linux, Solaris, or Mac OS X environments, go to Progent's Urgent Online Help, telephone 1-800-993-9400, or see Contact Progent.

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