Immediate Remote Technical Support for Oklahoma City UNIX or Linux NetworksFor small businesses located in Oklahoma City or anywhere in the state of Oklahoma, Progent offers support for networks based on UNIX, Linux, Solaris, or Apple Mac OS X or for environments that include a mix of UNIX and Microsoft Windows technology. Progent has delivered remote troubleshooting to businesses in every state in the United States. (See Progent's customer recommendations). Progent also offers the expertise of Cisco CCIE-certified engineers for complex connectivity issues, as well as the assistance of CISA and CISM-certified security consultants to help with advanced security architecture and disaster recovery planning.

Progent's remote technical support services represent excellent value because they have the real-world background and the advanced technology to resolve the majority of network problems rapidly. This reduces direct costs because solutions take up a smaller number of billable minutes. Online help also eliminates the cost of sending a consultant to your site. Your organization benefits even more with incidental expenses by reducing or eliminating network downtime and related losses resulting from business disruption, upset clients, idle employees, and de-focused executives.

Progent's billing model for online support is structured to get the most out of your network support dollar. Progent bills per minute for phone assistance, so you owe exclusively for the services that you receive. In contrast to many online support companies, Progent requires no startup surcharge or minimum job duration. Progent's one-minute granularity and clean model for pricing do away with scenarios where fast repairs manage to turn into substantial invoices. Progent's penchant for dealing with technical issues efficiently results in your company saving money.

Progent's Online Service Technologies
Through years of experience, Progent has fine tuned an arsenal of customized technologies and proven processes which ensure the maximum degree of efficiency for online technical support and repair for small business IT networks. Progent offers safe Virtual Private Network support for gateways from multiple popular vendors including Microsoft, Cisco, Juniper/NetScreen, Sonicwall and Watchguard. Protected VPN connectivity enables the staff of Progent's online support team to access your company's computer system remotely without compromising network security.

Progent's powerful customer support reporting system maintains comprehensive documentation for all service that Progent's clients have been provided. Progent's team service personnel have the benefit of the specifics of assistance delivered to each client by any engineer. This history of problems and responses is organized as a quickly searchable proprietary knowledge base that enables Progent's remote support engineers to communicate their knowledge with the whole team to make sure that the quality of Progent's support grows over time. Progent's high-level accreditations and formal partnerships with key industry leaders including Cisco and Microsoft make available additional extensive technical databases and permit fast response from vendors' in-house engineering staff with the result that Progent's remote service experts can come up with the most efficient resolutions quickly.

Initiate Online UNIX, Linux, Sun Solaris, or Apple Mac OS X Technical Support from Progent
To get started with Progent's phone support in Oklahoma City or anywhere in Oklahoma or to learn additional information about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If your company has an urgent requirement for network help, go to Immediate Emergency Support.

Online Technical Support Services Offered Progent
Progent's online network support engineers offer certified skills in an extensive array of technologies. This breadth of IT skills permits Progent's consultants to manage practically any crisis that may occur in a small or midsize business information system. Certifications earned by Progent engineers in UNIX/Linux technologies include Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco credentials awarded to Progent technical support engineers include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), Security Professional, Voice Professional (CCVP), and Design Associate.

To provide assistance to clients with mixed-platform environments, Progent also offers the support of engineers who have advanced Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security experts include Certified Information Security Manager (CISM) consultants, CISSP experts, and ISSAP engineers.

Online support Offered by Progent to clients in Oklahoma City and anywhere in the state of Oklahoma include:

  • UNIX, Linux, Solaris, and Mac OS X Support Services
    Progent's UNIX, Linux, Solaris, and Apple Mac OS X online support services address a wide spectrum of computer technology such as network architecture, messaging solutions, system and operational security, UNIX and Windows integration, virtual server technologies for server economization and simplified management, and transitioning from older systems to current Microsoft Windows or Linux-powered solutions. Progent's team-based methodology for resolving network problems enables quick escalation, if necessary, to consultants with task-relevant experience to handle challenging situations. This expedites repair of urgent problems, reduces network downtime, and lowers support costs.

    Progent's UNIX/Linux consultants can provide urgent remote help for analyzing problems affecting UNIX, Linux, or Solaris networks powered by popular variants of UNIX such as:

    Important Linux platforms for which Progent can provide expert support include:

  • Contact a Cisco Certified Internetwork Expert (CCIE) for Complex Network Problem Solving
    Cisco Consultants for Oklahoma City, OklahomaThe Cisco Certified Internetwork Expert (CCIE) credential is the premier recognition for network professionals, and validates a consultant's technical skills at the master level. CCIEs know how to deal with even the most stubborn challenges occurring in network planning, deployment, administration, security, and repair. Cisco qualified CCIEs operate closely with Cisco's in-house engineers in isolating anomalies with Cisco IOS Software network administration tools and coming up with alternate approaches or identifying software patches. Cisco qualified CCIEs are an exceptional cost-effectiveness because their deep expertise enables them to find solutions for the most intractable problems quickly. In many cases, less qualified engineers can wrestle for hours or even days with identical problems that a CCIE can resolve in minutes. Few service firms make CCIEs accessible to support small and medium sized companies. Progent can provide fast phone access to a Cisco-qualified CCIE so you can receive urgent support for complex network issues that are crippling worker productivity but are beyond the experience of your ordinary computer maintenance personnel. Progent's CCIE consultants can tie into your environment via state-of-the-art on-line support tools in order to provide quick, secure, and affordable diagnosis and remediation. Progent's Cisco-qualified CCIEs offer expertise in the complete line of Cisco's top-selling selection of connectivity devices including PIX Series Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Module (FWSM), protected high-speed and integrated services (IS) routers, wireless access points and bridges, Meraki cloud-managed APs, wired and wireless Voice phones and systems, Catalyst Series switches, plus Virtual Private Network technology.

  • Certified Windows Expertise
    MS Windows Experts for Oklahoma City, OklahomaProgent's Microsoft-qualified remote service professionals offer computer repair and IT help for the complete line of Microsoft server technologies. Progent is a Microsoft Gold Partner and can provide your company the expertise of support professionals who can assist your company with a broad variety of platform support such as Windows Server 2012 R2 planning and deployment, Windows Server 2008 installation, Microsoft Exchange Server 2016 migration, Exchange Server 2013 integration, Exchange 2010 monitoring and support, SharePoint Server development, Skype for Business planning and deployment support, Microsoft Lync Server management and Microsoft Office Communications Server upgrade, Microsoft Forefront TMG 2010 administration and ISA Server 2006 migration, Microsoft SQL Server 2016 integration and development and Microsoft SQL Server 2014 consulting, Systems Center Operations Manager (SCOM) resource monitoring and reporting, Project Server planning, SBS Server 2011 consulting, and Windows Essentials cloud integration.

    Progent in addition offers a wide array of remote PC desktop services such as Windows 7 migration support, upgrading to 64-bit workstation software, configuring Microsoft Office 2010, and automating PC desktop image creation.

  • CISM and CISSP Qualified Network Security Engineers
    CISSP Qualified Network Security Engineers for Oklahoma City, OklahomaProgent's certified CISSP, ISSAP, and CISM network security consultants offer a range of system protection services to enhance the immunity of your UNIX, Linux, Sun Solaris, Apple Mac or Microsoft Windows environment against assaults or help your business to recover quickly after a serious penetration. Security solutions available from Progent include: comprehensive network security evaluation utilizing tools such as GFI LANguard, EEYE Vulnerability Scanner, and products from Metasploit and Nikto; rapid recuperation from virus and worm attacks; configuring firewalls; establishing safe techniques for remote and mobile connectivity; securing your email system against spam and DHA attacks; and offering round-the-clock network monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent can provide advanced remote consulting to help companies of any size integrate their IT infrastructure with leading public cloud platforms such as Azure and Amazon AWS. Progent can assist you to plan and administer hybrid ecosystems that support Windows and Linux operating systems and applications in either cloud-centric systems or in hybrid architectures that combine physical IT assets along with public cloud services. To assist you to incorporate cloud services with physical datacenters, Progent can provide a variety of public cloud integration support services such as Office 365 Exchange Online integration solutions with on-premises Exchange, Azure hybrid cloud solutions, Amazon Web Services (AWS) hybrid cloud migration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has more than 15 years of background providing advanced consulting support online, and Progent can make sure you complete your cloud integration initiatives on schedule and within your budget.
Additional Support Programs Offered by Progent
Progent offers the services of seasoned remote consulting professionals for special projects that small businesses often request. Billing charges for ongoing development or consulting projects are set based on the level of expertise of the engineers involved. Progent's experience with these special areas of computer technology allows clients to execute major projects economically and on time. Progent's project-based online engineering services include:
  • Help Desk Services
    Progent's Help Desk service offerings for small organizations with environments based on UNIX, Linux, Sun Solaris, Mac OS X, Cisco, or Microsoft technology include full-service Help Desk outsourcing, Virtual Helpdesk support services, and Helpdesk consulting. Progent's Help Desk Call Center outsourcing support services are designed for small businesses who lack the budget to create an in-house Help Desk Call Center but who require fast response from an effective Call Center with proficient phone assistance plus the available expertise to escalate complex problems to advanced consultants.

    Progentís Virtual Help Desk Call Center is intended for larger companies and operates as a transparent addition to your established Call Center organization. Progent's Virtual Help Desk Call Center can serve as an escalation alternative to resolve the most difficult computer system problems, or be available in hectic situations when your regular resources are too busy.

    Progent's Call Center consulting support can guide you in creating an efficient new Help Desk or revamping your established organization, selecting or modifying Call Center application software to meet the unique needs of your company, or adding temporary online personnel to supplement your in-house Help Desk group to handle high-demand situations such as software migrations, major updates, or rolling out brand new business software.

    Progent's Help Desk Call Center staff of veteran network professionals offers your computer users in Oklahoma City or anywhere in the state of Oklahoma quick communication with a large support resource with extensive experience delivering telephone-based help and remote troubleshooting for computer environments powered by UNIX/Linux, Solaris, Apple Mac, Cisco, or Microsoft technology. Progent's focus is to earn the Help Desk recognition as a major driver of company performance, and Progent's target is to fix rather than simply annotate IT issues.

  • Applications Services: Education, Custom Programming, and Problem Solving
    Progent's Applications Consulting Team offers remote and in-depth engineering support and education in key application fields including ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also can deliver expertise, custom development, and education for popular Microsoft applications including CRM, MS Project, Microsoft Word, and Microsoft Excel. To learn more on Progent's consulting, customization, and training offerings for UNIX/Linux, Sun Solaris, Apple Mac OS X, or Microsoft applications, go to Progent's Applications Experts Team.

    Progent's Mac professionals can nurture the creative elements of Macintosh computing by offering phone-based consulting support and training in imaging, sound, and motion video. Progent's consultants offer expertise in a variety of Macintosh creative tools including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's consultants can also help you with common projects like capturing or digitizing audio or video or integrating an audio/video production facility.

    Remote Network Monitoring Services
    Progent offers businesses in Oklahoma City, or anywhere in the state of Oklahoma, online network monitoring support centered around MS Operations Manager network monitoring, customized by Progent to suit your business so that your network maintenance is proactive rather than reactive. By exposing looming problems before they grow into network outages, proactive monitoring can ward off stressful and costly service crises. Progent can also use server and infrastructure monitoring tools such as Nagios and MRTG to troubleshoot UNIX, Linux, Sun Solaris, or Apple Mac systems, Microsoft Windows networks, or networks based on a variety of operating systems.

How Your Oklahoma City Business Can Contact Progent's Remote Service Professionals
To get in touch with Progent about urgent remote support with UNIX/Linux, Solaris, or Mac OS X computer systems, go to Progent's Emergency Remote Support, telephone 1-800-993-9400, or refer to Contact Progent.

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