UNIX and Linux Remote Technical Support for Oklahoma City Small Office Information Networks
For small companies in Oklahoma City or anywhere in the state of Oklahoma, Progent provides 24x7 online help for information systems powered by UNIX, Linux, Solaris, or Apple Mac OS X or for networks that feature a combination of UNIX-family systems and Microsoft technology. Progent has provided remote support to businesses in all 50 states in the United States. In addition, Progent offers the consultation Cisco CCIE engineers for challenging infrastructure problems, plus the assistance of CISA and CISSP-accredited security consultants to handle high-level security architecture and troubleshooting jobs.
Progent's remote support engineers represent excellent value because they have the real-world experience and the advanced tools to resolve most information system issues rapidly. Efficient support lowers immediate costs because service calls require a smaller number of chargeable minutes. Remote support also avoids the expense of sending an engineer to your location. Your organization benefits even more in incidental expenses by minimizing or eliminating network downtime and related losses stemming from business disruption, disgruntled customers and vendors, unproductive employees, and de-focused management.
Progent's pricing policy for online support is designed to leverage your network support dollar. Progent bills by the minute for phone consulting, so you are invoiced just for the support that you actually get. In contrast to many online support firms, Progent asks for no initialization charge or minimum fees. Progent's one-minute billing unit and clean policy for pricing prevent scenarios where speedy. minor solutions somehow turn into substantial bills. Progent's penchant for disposing of technical issues efficiently translates into your business conserving money.
Progent's Remote Technical Support Tools
Over the years, Progent has refined an array of optimized technologies and field-tested methodologies which allow the maximum level of efficiency for online engineering help and troubleshooting for small company IT networks. Progent provides secure Virtual Private Network support for gateways from a variety of popular companies such as Microsoft, Cisco, Netscreen and Checkpoint. Protected VPN access enables the staff of Progent's remote service group to connect to your company's computer system without violating network security.
Progent's advanced service database application maintains extensive histories for all service that Progent's customers have received. Progent's team consultants have the benefit of the details of support rendered to every Progent customer by any engineer. This history of issues and repairs is structured as a quickly accessible proprietary database that permits Progent's online support engineers to communicate their experiences with the whole team to make sure that the value of Progent's technical support improves over time. Progent's high-level certifications and formal relationships with major vendors such as Cisco Systems and Microsoft permit access to other massive technical support knowledge bases and to manufacturers' internal product engineers so Progent's remote service engineers are able to find the best resolutions quickly.
Start Receiving Remote UNIX, Linux, Sun Solaris, or Mac OS X Computer Support. Assistance from Progent
To get started with Progent's phone support in Oklahoma City or anywhere in Oklahoma or to learn additional information about Progent's online support programs, contact Progent at 888-412-5546 or email Progent at information@progent.com. If you have a critical requirement for IT help, visit Immediate Urgent Support.
Phone-based Support Services Provided by Progent
Progent's online network support experts offer advanced credentials in an extensive array of technologies. This broad range of capability permits Progent's consultants to resolve virtually any crisis likely to crop up in a small or midsize company information system. Certificates awarded to Progent engineers in UNIX/Linux platforms include Sun Certified Network Administrator, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Help Desk Specialist, and Apple Certified Technical Coordinator. Cisco credentials earned by Progent technical support experts include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional, CCNA, Security Professional (CCSP), CCVP, and Design Associate.
Online support services Offered by Progent to customers in Oklahoma City and throughout the state of Oklahoma include:
UNIX/Linux, Sun Solaris, and Apple Mac OS X Support Services
Progent's UNIX/Linux, Sun Solaris, and Mac OS X phone-based support services cover a wide range of information technology including system infrastructure, email systems, system and process security, UNIX/Linux and Microsoft Windows integration, virtual server products for server consolidation and easy administration, and migration from legacy applications to MS Windows or Linux-powered solutions. Progent's team-based approach to solving network problems enables quick escalation, when required, to consultants with appropriate experience to tackle complex situations. This accelerates solutions of urgent problems, reduces network downtime, and cuts support expense.
Progent's UNIX and Linux consultants can provide emergency online help troubleshooting anomalies affecting UNIX/Linux systems based on leading variants of UNIX such as:
Contact a Cisco Certified Internetwork Expert (CCIE) for High-level Infrastructure Problem Solving The Cisco Certified Internetwork Expert (CCIE) certification is the top recognition for network consultants, and certifies an individual's technical knowledge at the master level. Cisco CCIEs can handle the most intractable issues associated with network design, deployment, management, security, and troubleshooting. Cisco qualified CCIEs work with the highest priority with Cisco's in-house product support engineers in isolating anomalies with Cisco IOS Software network management tools and developing workarounds or locating program patches. Cisco qualified CCIEs represent an exceptional cost-effectiveness since their deep expertise permits them to find solutions for even the most difficult problems rapidly. In many cases, less seasoned consultants can wrestle for hours or days with the same tasks that a Cisco-qualified CCIE can fix in minutes.
Few support providers make Cisco-qualified CCIEs available to help small and mid-size companies. Progent offers fast telephone contact with a Cisco-qualified CCIE so you can get urgent assistance for serious network problems that are lowering business efficiency but are beyond the scope of your regular computer maintenance personnel. Progent's Cisco CCIE engineers can interface to your network via state-of-the-art on-line troubleshooting tools to provide quick, secure, and economical analysis and remediation.
Progent's CCIEs offer assistance with the complete line of Cisco's industry-leading family of connectivity devices including PIX 500 Series Firewalls and ASA 5500 Firewalls, Catalyst FWSM modules, protected high-speed and IS routers, wireless access points and bridges, VoIP systems, Catalyst family switches, plus VPN solutions.
Authorized Windows Expertise Progent's Microsoft-certified online support engineers offer network problem solving and IT assistance for all Microsoft server and business application technology. Progent is a Microsoft Gold Certified Partner network support firm and can offer your company the services of support professionals who can assist to integrate, support and administer the extensive suite of Microsoft Windows Servers including Windows 2003 Server, SQL Server, ISA Server 2006, Biztalk Server, Commerce Server, Content Management Server, Microsoft SBS 2003, Exchange Server, Microsoft Application Center, SharePoint Services, Microsoft Virtual Server 2005, and Operations Manager 2007 and MOM 2005.
CISSP and ISSAP Qualified System Security Experts Progent's accredited CISM and CISSP network security consultants offer a range of system protection services that can enhance the immunity of your UNIX, Linux, Sun Solaris, Apple Mac or Microsoft Windows network against internal or external threats or assist your company to recover quicky after a damaging breach. Security services available from Progent include: in depth network security audits using tools such as GFI LANguard NSS, EEYE Vulnerability Scanner, and products from Metasploit and Netcat; fast cleanup after malicious attacks; integrating firewalls; establishing safe techniques for remote and mobile access; guarding your messaging system from viruses, spam, and DHA attacks; and initiating 24x7 proactive monitoring.
Additional Consulting Services Available from Progent
Progent can provide the skills of world-class online consulting experts for special IT projects that small companies frequently request. Progent's rates for longer-term development or consulting projects are set according to the level of expertise of the engineers involved. Progent's experience with these special areas of computer technology enables clients to execute major projects economically and on time. Progent's special remote engineering services include:
Help Desk Call Center Services
Progent's Help Desk support programs for small and midsize organizations with networks that incorporate UNIX, Linux, Solaris, Mac OS X, Cisco Systems, or Microsoft products include comprehensive Help Desk Call Center outsourcing, Virtual Help Desk services, and Help Desk process consulting. Progent's Help Desk Call Center outsourcing services are ideal for small organizations who lack the budget to support an internal Help Desk but who need quick access to a reliable Help Desk Call Center with proficient phone assistance plus the ability to escalate the most challenging tasks to advanced engineers.
Progent’s Virtual Call Center is designed for bigger businesses and operates as a seamless addition to your established Call Center team. Progent's Virtual Call Center can operate as a an escalation resource to resolve the toughest technical issues, or be ready in overflow instances when your other support engineers are too busy.
Progent's Help Desk consulting expertise can guide you in establishing an effective new Call Center or improving your existing organization, identifying or enhancing Help Desk software to address the unique needs of your corporation, or adding temporary phone support staff to reinforce your internal Help Desk resources to deal with unusually busy situations like software transitions, mass upgrades, or installing brand new business software.
Progent's Help Desk Call Center staff of experienced network consultants offers your customers in Oklahoma City or anywhere in the state of Oklahoma rapid assistance from an effective technical support resource with extensive background providing telephone-based consulting and online troubleshooting for computer environments that incorporate UNIX/Linux, Sun Solaris, Apple Mac, Cisco, or Microsoft technology. Progent's focus is to give the Help Desk the reputation as a major contributor to business performance, and Progent's target is to solve rather than merely track IT issues.
Applications Support: Education, Custom Development, and Troubleshooting
Progent's Applications Experts Team provides remote professional consulting expertise and education in special business application fields such as ERP, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management. Progent also offers consulting expertise, customization, and training for familiar Microsoft business applications such as CRM, MS Project, Microsoft Word, and Office Excel. To read more information about Progent's consulting, programming, and training services for UNIX/Linux, Sun Solaris, Mac OS X, or Microsoft applications, go to Progent's Applications Experts Team.
Progent's Mac experts can support the artistic components of Mac environments by offering remote consulting services and training in imaging, sound, and motion video. Progent's consultants offer expertise in a variety of Mac applications such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Apple Final Cut Pro, and Adobe After Effects. Progent's consultants can also assist you with special jobs like capturing or digitizing audio/video or integrating an audio/video production studio.
Online Network and Server Monitoring Support
Progent offers businesses in Oklahoma City, or anywhere in the state of Oklahoma, remote network and server monitoring support based on Microsoft Operations Manage (MOM), adapted by Progent to accommodate your environment so that your network maintenance is proactive rather than reactive. By uncovering potential issues before they result in crashes, proactive monitoring can minimize stressful and expensive network crises. Progent can also use system monitoring products such as Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX, Linux, Sun Solaris, or Mac OS X networks, Windows systems, or environments based on multiple OS platforms.
How Your Oklahoma City Company Can Contact Progent's Online Service Experts
To contact Progent about emergency online expertise with UNIX, Linux, Solaris, or Mac OS X environments, visit Progent's Urgent Phone-Based Support, phone 1-800-993-9400, or send email to information@progent.com.
Our compensation structure is based on revenue sharing, so just like working as a freelance contractor, your income is directly driven by your generated revenue. Some of our consultants focus on quality of life and choose to work at an easy pace, utilizing our flexible schedule to follow individual enthusiasms like mountain biking, car racing, snow boarding, surfing, travel, or spending private time with relatives and acquaintances. Others take advantage of the chance to earn major bucks through hard work and long hours. Progent completely encourages both sides of the spectrum and everything in between.
New Edge Networks is a national CLEC source for data networks and last-mile Internet access. New Edge Networks provides a rich range of data services such as New Edge DSL, SDSL, ADSL, Full T1, Fractional T1, Burstable T1, Frame Relay over DSL, ATM, Private Line, and DS3. New Edge Networks also offers VoIP technology. Progent has an agent relationship with New Edge and is an authorized Microsoft Gold Certified Partner and a Cisco Systems Partner equipped with the skill to help you integrate New Edge data services to build an enterprise-class, cohesive communications network on a realistic budget.
For small and midsize company IT systems, managing and combining virus defense with disaster recovery as well as the planning for restoring critical systems following a serious breach demands an on-going effort that entails a variety of software utilities, procedures, and policies. Progent’s CISSP and CISM qualified consultants can assist you with system security and virus protection at any level, from security audits to designing a complete security strategy. Progent’s security consulting offerings include economical hourly or contract support to help clients install and manage protected small company IT systems powered by Microsoft Windows and Cisco Systems technology. Progent supports IT security products and technology from all leading security defense companies such as Cisco Systems Firewall, Computer Associates, Juniper Netscreen, Checkpoint, McAfee, Sonicwall, Ingate, and Watchguard. Progent’s computer security consulting specialists offer help in physical security, mobile security, operational security, server security, applications development security, security infrastructure, security management practices, security planning, security assessment, and network security testing. Progent can also help with telecom, network and Internet security, access permission systems and processes, business continuity planning, data backup, and encryption.
Microsoft SQL Server 2000 is a rich, web-aware database and data analysis solution that opens the door to the rapid creation of a new generation of enterprise-class applications that can give your business a significant competitive advantage. SQL Server provides core support for XML and the ability to communicate across the Internet and beyond the firewall. The expertise of Progent's certified SQL Server 2000 engineers, averaging more than over 10 years of work supporting Microsoft technology, ensures you success in designing, deploying and administering Microsoft SQL Server solutions that are well integrated with other applications powered Microsoft's .NET platform.
For corporations with branches in Northern California or any area covered by Progent's consultants, Progent's Microsoft-qualified IT support experts and certified Cisco system consultants can provide a range of IT support services such as project planning, SOX compliance, site moves, enterprise security, system architecture, on-site or remote emergency support, and technical support for co-location hosting facilities. A Progent network consultant can show you how to plan a multi-office information system that makes smart use of collocation services and Internet hosting sites. Progent’s Microsoft certified engineers can help major corporations design, deploy and maintain major rollouts of updated releases of Microsoft products such as Active Directory, Microsoft Exchange Server, SMS Server, SQL Server, and Enterprise Windows. Progent’s Cisco Certified Internetwork Expert and Cisco Certified Network Professional consultants can assist you to configure Cisco products for connection solutions that incorporate basic, high-performance, integrated, and remote networking.
Progent’s Cisco-certified network experts provide experienced PIX Firewall support services covering design, implementation and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector attack security, and secure connectivity services. Ranging from small, plug-and-play desktop appliances for small offices and home offices to modular gigabit appliances, Cisco PIX firewalls provide a sensible combination of protection, performance and availability for information environments of all sizes. PIX firewalls are based on a proven, specially designed platform, PIX OS, minimizing possible OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated protection and connectivity services, including advanced application-aware firewall services, Voice over IP and multimedia security, site-to-site and remote-access IPSec VPN networking, intelligent networking services, and flexible management tools. Progent’s network experts can help you select and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progent can provide businesses in the San Francisco Bay Area and select cities across the U.S. with experts to help deploy Microsoft Project, combine the program with popular office productivity software such as Outlook and Excel, and provide on-site education. Progent's engineers can help your business plan and maintain a secure, reliable network and communications infrastructure to support your Microsoft Project applications. Progent can also help enable corporate project management success by configuring MS Project Server.
Progent's Microsoft-certified Internet Security and Acceleration Server 2006 consultants can assist you to design, install, and support a configuration of Internet Security and Acceleration Server 2006 on your information system that provides the firewall protection, performance and ease-of-use that your business needs.
Progent’s Microsoft certified consultants provide small and medium-size businesses experienced consulting services for Microsoft Operations Manager 2007 and MOM 2005. Operations Manager 2007 and 2005 offer open and expandable high-end system management by featuring comprehensive event management, proactive monitoring and threshold alarms, recording and tendency analysis, and network and program-specific heuristics and routines to increase the control of Windows Server System networks. Through internal application intelligence, Operations Manager 2007 and MOM 2005 allow you to isolate your IT reliability problems before they grow into disasters, improve the efficiency of your IT operations through specified best practices, and support your IT operations and senior management through sharing key service level and performance information. Progent’s Microsoft Operations Manager consulting engineers have extensive hands-on familiarity with System Center Operations Manager 2007 and MOM 2005 and can help your business deploy and customize MOM in order to maximize the availability and productivity of your information system.
Speakeasy is a national provider of broadband data Voice over IP services. Speakeasy offers a broad selection of data services including Speakeasy DSL, ADSL, T1, and Bonded T1 services. In addition, Speakeasy Business provides VoIP service. Progent has an agent agreement with Speakeasy and is a Microsoft Gold Certified Partner and a Cisco Systems Partner with the expertise to show you how to integrate Speakeasy carrier services to build a world-class, cohesive communications infrastructure on a realistic budget.
Microsoft Dynamics Great Plains 10.0 accounting software is a full-featured business management and analytics solution that integrates information and operations throughout your business, interfaces seamlessly with other solutions, and brings together workers, customers and vendors unrestricted by time or place. Designed for small to mid-size businesses, Microsoft Dynamics Great Plains 10.0 delivers functionality for accounting, management reporting, project management, inventory and order control, e-commerce, HRM, CRM, field force automation, manufacturing, retail management, and web-based business services. Progent can help you set up and maintain a reliable, protected server and network infrastructure to support Microsoft Great Plains, and can give you access to expert Great Plains consultants to help your company benefit from the full potential of Microsoft Dynamics Great Plains Release 10.0.
Microsoft Dynamics Customer Relationship Management helps mid-market businesses nurture profitable client relationships. Integrated Sales and Customer Service components enable in-house staff to share information to help improve selling success and offer steady, effective customer service. Progent can configure the most sensible network infrastructure, including mobile wireless access, to support Microsoft CRM, and Progent's Experts Team can supply your San Francisco Bay Area small business with a certified MSCRM consultant who can show you how to integrate Microsoft Dynamics CRM with your sales or customer service databases.
Cisco's network security and remote access products for small organizations offer a comprehensive range of easy-to-administer security products to help safeguard your local and remote information system. Cisco's Virtual Private Network line features switches, firewalls, intrusion detection devices and Virtual Private Network appliances. Progent's professional consulting staff includes experienced engineers with Cisco's CCIE and Cisco Certified Network Professional certifications who are able to help your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet wireless products, and other Cisco security solutions that align most closely with your company goals.
For small companies in Oklahoma City or anywhere in the state of Oklahoma, Progent provides 24x7 online help for information systems powered by UNIX, Linux, Solaris, or Apple Mac OS X or for networks that feature a combination of UNIX-family systems and Microsoft technology. Progent has provided remote support to businesses in all 50 states in the United States. In addition, Progent offers the consultation Cisco CCIE engineers for challenging infrastructure problems, plus the assistance of CISA and CISSP-accredited security consultants to handle high-level security architecture and troubleshooting jobs.
The Cisco Certified Internetwork Expert (CCIE) certification is the top recognition for network consultants, and certifies an individual's technical knowledge at the master level. Cisco CCIEs can handle the most intractable issues associated with network design, deployment, management, security, and troubleshooting. Cisco qualified CCIEs work with the highest priority with Cisco's in-house product support engineers in isolating anomalies with Cisco IOS Software network management tools and developing workarounds or locating program patches. Cisco qualified CCIEs represent an exceptional cost-effectiveness since their deep expertise permits them to find solutions for even the most difficult problems rapidly. In many cases, less seasoned consultants can wrestle for hours or days with the same tasks that a Cisco-qualified CCIE can fix in minutes.
Progent's Microsoft-certified online support engineers offer network problem solving and IT assistance for all Microsoft server and business application technology. Progent is a 
Progent's accredited CISM and CISSP network security consultants offer a range of system protection services that can enhance the immunity of your UNIX, Linux, Sun Solaris, Apple Mac or Microsoft Windows network against internal or external threats or assist your company to recover quicky after a damaging breach. Security services available from Progent include: in depth network security audits using tools such as GFI LANguard NSS, EEYE Vulnerability Scanner, and products from Metasploit and Netcat; fast cleanup after malicious attacks; integrating firewalls; establishing safe techniques for remote and mobile access; guarding your messaging system from viruses, spam, and DHA attacks; and initiating 24x7 proactive monitoring.
