Introduction to Progent's Support Expertise for BlackBerry Solutions
BlackBerry Consulting HelpMobile connectivity to messages, contacts, schedules, and the web has become a vital feature of information systems for companies of any size. RIM BlackBerry smartphones are some of the most popular solutions for achieving mobile communications. But the network architecture required to support BlackBerry smartphones has become significantly more complex as the pressure high availability and and air-tight security has increased. Progent's RIM certified consultants specialize in providing small companies world-class network support and troubleshooting services that are affordable and efficient.

Being a Microsoft Gold certified Partner with years of experience consulting on MS Exchange Server, Progent's consultants can provide in-depth expertise for integrating BlackBerry and Microsoft technology by delivering support services like Microsoft Exchange 2010 support and by delivering related support services like Microsoft Lync Server 2010 integration and Microsoft Office Communications Server consulting to manage IM and rich presence. Progent's Microsoft SQL Server 2016 consultants and MS SQL Server 2014 experts can set up and troubleshoot your SQL system to operate optimally with BlackBerry BES Server, and Progent's Microsoft Data Protection Manager experts can help your company to design archiving and recovery processes to preserve your data and minimize productivity disruption in the event of a breakdown of your messaging solution.

Progent also maintains one of the country's largest teams of Cisco certified CCIE network engineers who are available remotely to offer expert support for designing and repairing your company's network infrastructure so it supports your BlackBerry solution with high levels of resilience, expandability, protection, and manageability. CCIEs are recognized networking consultants who earn this prestigious certification only as a result of thorough testing by Cisco. CCIEs are able to handle the most complicated problems associated with network design, configuration, repair, and service.

Consulting Expertise for BlackBerry BES Server
Research in Motion's advanced platform for administering big groups of BlackBerry smartphones is the BlackBerry BES Server. This powerful tool allows Microsoft Exchange Server, Lotus, or Groupwise users to send and receive emails that stay encrypted in wireless transit to provide maximum data protection. BES Server also streamlines a wide variety of crucial management jobs that span from smartphone deployment and upgrades to wireless security and fault tolerance.

RIM BlackBerry BES Server Troubleshooting Help

Progent's BlackBerry-qualified consultants can assist you to use RIM BlackBerry Enterprise Server to do routine jobs like:

  • Deploy and manage applications
  • Plan device, program, and policy updates
  • Update BlackBerry device software wirelessly
  • Manage user and group settings with BlackBerry's vast selection of IT policies

Progent's BlackBerry-qualified consultants can also help you to utilize BlackBerry Enterprise Server to implement key procedures not available with the entry-level BES Server Express. These tasks include:

  • Install and support BlackBerry's fault-tolerant infrastructure using virtual servers
  • Install BlackBerry smartphones remotely
  • Set custom administration roles
  • Automatically track and analyze the overall health of your system

Progent's Remote BlackBerry-Certified Consulting Services is Fast and Affordable
For businesses in Omaha, Nebraska who require fast and economical access to a qualified RIM BlackBerry support professional, Progent delivers effective remote assistance from a seasoned network support team who have delivered network solutions to companies in each state in the U.S. (See Progent's customer testimonials.)

Online support avoids travel expense and lets engineers fix problems quickly, so you minimize lost productivity. Progent's RIM BlackBerry specialists have earned accreditations in the entire range of BlackBerry technologies and offer expert help in fields including resolving synchronization problems, setting up BlackBerry Enterprise Server, and creating a secure, high-availability system infrastructure for BlackBerry users. Certifications earned and skill sets offered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
Blackberry Consulting FirmProgent's BlackBerry Certified Support Specialist can assist your business to perform common technical functions such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account configurations, launching e-mail filters, modifying user accounts, upgrading BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to run with your company email software. Progent's seasoned service professionals can also help you to troubleshoot a broad range of problems associated with synchronization, device detection, email consistency, web access, mobile connectivity, IM, workstation application installation, and Desktop Redirector.

As a top innovator in delivering countrywide online consulting services for small company networks, Progent offers quick and affordable access to a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your BlackBerry support expenses low and, by dealing with problems promptly, maximizes the efficiency of your BlackBerry users.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for deploying, managing, tracking, and troubleshooting one or several BlackBerry BES Servers in a messaging environment powered by Exchange. Progent's BlackBerry-certified consultant has expertise in key areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can show you how to add and delete BlackBerry device clients on Microsoft Exchange and Windows Active Directory, set up, track, and manage BlackBerry BES Server, administer BlackBerry handhelds and client accounts, archive and manage storage groups, apply permissions, install the MDS and IM, install access control lists, manage Exchange Server data flow, generate, update, and assign WLAN and Virtual Private Network configurations, implement SNMP traps for alerts, and produce management reports to summarize SNMP data.

Progent's BlackBerry consultant can support your BlackBerry technology in a variety of settings such as Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Support ServicesProgent can provide the support of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, validate, repair, and produce documentation for a mobile wireless solution based upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's high-level engineering support services for BlackBerry technology include business and network requirements assessment, solution design, roll-out strategy and execution, performance optimization, design of a fault-tolerant environment, data backup and disaster recovery planning, and security design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your operational objectives and to create a mobile wireless environment that meets your information technology budget and aligns with your business strategy. Progent can clarify the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's suitability to support a BlackBerry Enterprise Server, help your organization to determine which management approach and equipment meet your requirements, and analyze your messaging system topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on each other so you can make smart choices about alternatives for software versions, processors and storage, network topology, and application configuration.

To optimize system protection, Progent's BlackBerry-certified expert can assist your company to select and enable sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-qualified security specialists to perform company-wide security assessment and compliance testing and suggest improvements to account for your BlackBerry environment.

Contact Progent for Help from a BlackBerry-Certified Specialist
To get in touch with Progent about technical expertise for BlackBerry wireless solutions, call 1-800-993-9400 or visit Contact Progent.

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