Consulting Support for RIM BlackBerry Environments
BlackBerry mobile PDAs from Research in Motion are one of the most popular solutions for maintaining location-independent access to email, scheduling, web programs, and other critical business data. As the sophistication of small business IT technology has expanded, and as the demand for world-class security, reliability, and recoverability has become the standard for organizations of all sizes, successful integration and support of RIM BlackBerry technology has become increasingly challenging. To deal with issues like data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email systems and company databases, small businesses frequently turn to external consulting firms who offer expertise in BlackBerry installation and maintenance.
Progent can provide the expertise of BlackBerry-qualified consultants who can assist small organizations to plan, manage, and repair BlackBerry solutions economically and efficiently, eliminating the need for an in-house BlackBerry technology specialist and lowering the cost and stress of maintaining wireless workers. Progent's BlackBerry technology engineers have extensive experience working with Progent's Microsoft-Gold certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified network security specialists. This range of experience, combined with Progent's proven remote support capabilities, provides small businesses a budget-friendly solution for integrating RIM BlackBerry technology seamlessly into their information network.
Progent's consultants can assist you with Microsoft SQL configuration and Microsoft Exchange Server setup so that your data and email systems operate efficiently with BlackBerry Enterprise Server. Progent can also help you to upgrade from older editions of BlackBerry and Microsoft software, configure easy-to-use administration tools to help you monitor and support BlackBerry smartphones throughout your company, define security policies that are right for your business, develop custom wireless applications, and ensure that your IT network infrastructure is appropriately designed to handle your BlackBerry clients. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry information is incorporated in your scheduled backup processes in order that it can be restored quickly and thoroughly.
Consulting and Technical Support for BlackBerry Enterprise Server (BES)
RIM's advanced solution for managing large groups of BlackBerry smartphones is the BlackBerry BES Server. This sophisticated software enables Exchange Server, IBM Lotus Domino, or Novell GroupWise clients to send and receive messages that stay encrypted during wireless transit to ensure maximum security. BlackBerry Enterprise Server also simplifies a broad variety of vital management jobs ranging from smartphone deployment and upgrades to mobile security and fault tolerance.
Progent's BlackBerry-qualified consultants can assist you to utilize RIM BlackBerry Enterprise Server to do basic jobs like:
Deploy and manage applications
Plan smartphone, application, and policy updates
Update BlackBerry smartphone firmware wirelessly
Manage user configurations with BES Server's extensive selection of policies
Progent's BlackBerry-certified consultants can also help your company to use BlackBerry Enterprise Server to implement important procedures not available with the less advanced BlackBerry BES Server Express. These tasks include:
Configure and manage BES Server's fault-tolerant infrastructure using virtualization
Install BlackBerry smartphones remotely
Set custom management roles
Monitor and analyze the health of your BlackBerry solution
Professional BlackBerry Consulting Services Offered Online from Progent
Progent's authorized BlackBerry support specialists are accessible remotely to provide expert assistance to businesses in the Omaha area or anywhere in the state of Nebraska. Progent's seasoned online consulting experts have helped businesses resolve network issues and reduce support expenses in each state in the U.S. and built a large base of satisfied clients. (Refer to Progent's client testimonials.)
Progent can provide remote assistance for a broad selection of technologies associated with RIM BlackBerry products including synchronization, configuration with Exchange, setting up BlackBerry Enterprise Server, and strengthening mobile security. Important BlackBerry certifications earned by Progent's consulting experts include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to perform basic support functions such as configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account settings, setting up e-mail filters and auto-signature, changing user accounts, update BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to run with your company email software. Progent's seasoned experts can also assist you to troubleshoot a wide array of issues associated with synchronization, handset detection, email consistency, web browsing, mobile connectivity, Instant Messaging, workstation application installation, and BlackBerry Desktop Redirector.
As a leader in delivering countrywide remote technical assistance for small office networks, Progent can provide quick and economical contact with a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your wireless support costs at a minimum and, by resolving problems promptly, optimizes the output of your BlackBerry smartphone users.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help you to plan, deploy, validate, repair, and produce documentation for a mobile wireless environment based on the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's world-class engineering support services for BlackBerry technology include business and network requirements assessment, system architecture, deployment strategy and execution, performance tuning, design of a fault-tolerant architecture, data backup and business recovery consulting, and security design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your technical objectives and to design a wireless solution that meets your information technology budget and supports your business strategy. Progent can clarify the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's ability to support a BlackBerry BES Server, help your organization to determine which management approach and hardware products meet your needs, and analyze your email and messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at informed decisions about options for software versions, processors and storage, network architecture, and application configuration.
To maximize network protection, Progent's BlackBerry consultant can assist your company to select and configure sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-certified security engineers to run network-wide security assessment and compliance validation and recommend improvements to account for your BlackBerry solution.
Call or Email Progent to Get Assistance from a RIM BlackBerry-Certified Specialist
To contact Progent about technical expertise for BlackBerry mobile wireless integration, call 1-800-993-9400 or email wireless-help@progent.com.
