Consulting and Technical Support for BlackBerry Environments
RIM BlackBerry Consulting ServicesBlackBerry mobile smartphones were at one time one of the most successful solutions for achieving mobile connectivity to messaging, calendars, web applications, and other vital business data. Progent can provide Omaha, Nebraska businesses support from BlackBerry-certified consultants who can help organizations to manage existing BlackBerry deployments or transition smoothly to a more popular smartphone platform.

As the complexity of small company IT technology has expanded, and as the demand for enterprise-class protection, reliability, and recoverability has become the standard for businesses of any size, successful deployment and support of RIM BlackBerry technology has grown more challenging. To handle issues such as security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging systems and company databases, small organizations often resort to outside consulting firms who offer expertise in BlackBerry integration and maintenance.

Progent can provide the expertise of BlackBerry-qualified consultants who can assist small businesses to plan, manage, and repair BlackBerry environments affordably and efficiently, dispensing with the need for an internal BlackBerry technology specialist and reducing the cost and stress of supporting wireless workers. Progent's BlackBerry technology engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified network security specialists. This range of knowledge, combined with Progent's proven online support capabilities, gives small businesses a budget-friendly solution for incorporating BlackBerry technology seamlessly into their business information system.

Progent's experts can assist your business with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange Server setup so that your database and messaging systems work optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous releases of BlackBerry and Microsoft technology, configure easy-to-use administration tools so you can track and control BlackBerry devices throughout your company, recommend security policies that make sense for your business, develop custom mobile applications, and make sure that your IT network infrastructure is appropriately configured to accommodate your BlackBerry users. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry data is incorporated in your scheduled backup procedures so that it can be restored rapidly and thoroughly.

Consulting and Technical Services for BlackBerry Enterprise Server (BES)
BlackBerry BES Server streamlines administration and support of BlackBerry smartphones, providing a single solution for controlling critical jobs like smartphone deployment, upgrades, and deactivation and also providing a strong foundation for data protection and fault tolerance. BlackBerry BES Server delivers transparent communication between Microsoft Exchange Server, Novell GroupWise, or Lotus email servers and BlackBerry handsets and supports wireless synchronization.

BlackBerry Enterprise Server Configuration Help

BlackBerry BES Server provides a wealth of data protection capabilities starting with automatic encryption of information sent between a BlackBerry device and BlackBerry Enterprise Server based on Advanced Encryption Standard or Triple Data Encryption Standard. BlackBerry BES Server also allows excellent versatility in selecting degrees of security to match the special needs of your company's network. Progent's BlackBerry authorized engineers can help your company to choose advanced security features and activate them remotely. Samples of these wirelessly selectable security settings are:

  • Disable a BlackBerry device
  • Wipe information from a lost smartphone
  • Lock out Bluetooth
  • Enable built-in defenses against malware

BlackBerry BES Server also offers flexibility in determining mechanisms to keep users from loading or running unsecure or unauthorized software. Progent can assist you to select protective techniques like:

  • List exactly which applications are allowed on the device
  • Block third-party programs from using non-volatile memory on the BlackBerry smartphone
  • Determine what functions external programs can access on the BlackBerry device
  • Limit the kinds of connections external programs running on the device can establish
  • Prevent all third-party applications from being loaded or executed on the device

Professional BlackBerry Consulting Services Offered Online from Progent
Progent's certified BlackBerry support specialists are accessible online to provide prompt assistance to companies in the Omaha area or anywhere in the state of Nebraska. Progent's experienced remote technical support team has helped IT organizations resolve computer issues and reduce support costs in every state in the U.S. and established a substantial base of loyal customers. (See Progent's customer testimonials.)

Progent offers online help for a wide selection of technologies associated with BlackBerry software and devices including synchronization, integration with Exchange, managing BlackBerry Enterprise Server (BES), and improving wireless security. Important RIM BlackBerry certifications earned by Progent's support experts include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer HelpProgent can provide the services of a BlackBerry Certified Solution Designer to help your company to plan, install, test, troubleshoot, and produce documentation for a mobile wireless environment built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's high-level consulting support services for BlackBerry technology include business and network needs assessment, solution design, deployment planning and implementation, performance optimization, design of a fault-tolerant architecture, data backup and disaster recovery planning, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your functional goals and to design a wireless solution that meets your information technology budget and supports your business strategy. Progent can explain the implications of your operational policies on the design of a BlackBerry Enterprise Solution, assess your current network infrastructure's suitability to support a BlackBerry Enterprise Server, help you to determine which administration approach and physical components meet your needs, and evaluate your email and messaging system topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at informed choices concerning alternatives for software editions, processors and storage, network architecture, and application configuration.

To optimize system protection, Progent's BlackBerry-certified expert can assist you to select and configure appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-certified security specialists to perform network-wide security assessment and compliance validation and recommend enhancements to accommodate your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for installing, managing, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging system based on Microsoft Exchange Server. Progent's BlackBerry engineer has expertise in important areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email architecture, Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can assist you to install and delete BlackBerry device clients on Microsoft Exchange Server and Microsoft Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry devices and client accounts, back up and manage storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, implement access control lists, manage Microsoft Exchange Server data flow, generate, edit, and assign WLAN and VPN configuration sets, set up SNMP traps, and produce reports based on SNMP results.

Progent's BlackBerry-certified expert can help you with your BlackBerry solution in a variety of settings that can include Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

Contact Progent to Get Support from a RIM BlackBerry-Certified Specialist
In order to ask Progent about consulting help for BlackBerry mobile wireless solutions, call 1-800-993-9400 or visit Contact Progent.

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