Urgent Remote Consulting for Omaha UNIX, Linux, or Solaris SystemsFor small and midsize businesses located in Omaha or anywhere in the state of Nebraska, Progent offers support for information systems powered by UNIX, Linux, Sun Solaris, or Mac OS X or for environments that feature a mix of UNIX-family systems and Microsoft Windows platforms. Progent has delivered remote troubleshooting to businesses in all 50 states in the U.S. (Refer to Progent's client recommendations). In addition, Progent can furnish the consultation Cisco CCIE engineers for challenging infrastructure problems, as well as the assistance of CISA and CISM-certified security consultants to handle advanced security architecture and business continuity planning.

Progent's remote support services represent excellent value due to the fact that they have the practical background and the sophisticated tools to resolve most information system problems quickly. This reduces immediate costs since solutions accumulate fewer chargeable minutes. Remote help also eliminates the expense of sending an engineer to your office. Your company benefits even more with indirect expenses by reducing or avoiding system outages and associated costs resulting from business disruption, disgruntled clients, idle workers, and de-focused management.

Progent's pricing policy for online support is designed to maximize the impact of your IT service investment. Progent bills per minute for phone assistance, so you are charged just for the support that you actually get. In contrast to typical remote support companies, Progent requires no startup charge or minimum payments. Progent's one-minute granularity and simple policy for billing eliminate scenarios where quick fixes manage to turn into big invoices. Progent's penchant for disposing of technical issues quickly results in your business spending less cash.

Progent's Online Technical Support Technologies
Over time, Progent has fine tuned a collection of optimized tools and field-proven processes which allow the highest level of effectiveness for remote engineering help and repair for small company IT systems. Progent provides protected VPN support for gateways from multiple popular sources such as Microsoft, Cisco, Juniper/NetScreen, Sonicwall and Watchguard. Protected VPN connectivity permits the engineers of Progent's online support team to access your computer system without violating network security.

Progent's proprietary technical support reporting application includes detailed histories describing the support that Progent's customers have received. Progent's authorized service personnel have access to the history of assistance provided to every client by every engineer. This history of anomalies and solutions is stored as a conveniently exploitable internal database that enables Progent's remote support experts to share their experiences company-wide to make sure that the value of Progent's support improves daily. Progent's high-level certifications and close partnerships with key technology companies such as Cisco and Microsoft permit access to other extensive technical support knowledge bases and allow quick access to vendors' internal engineering staff so Progent's remote service experts are able to arrive at optimal resolutions quickly.

Get Online UNIX, Linux, Sun Solaris, or Mac OS X Network Assistance from Progent
To access Progent's phone services in Omaha or anywhere in Nebraska or to find out more about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have a critical requirement for network support, go to Immediate Urgent Support.

Phone-based Network Support Services Provided by Progent
Progent's online technical support experts have certified skills in an extensive set of technologies. This broad scope of capability allows Progent's consultants to resolve almost any emergency likely to crop up in a small or midsize company information system. Credentials awarded to Progent engineers in UNIX/Linux platforms include Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco certifications owned by Progent technical support experts include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, CCSP, Voice Professional, CCDA and CCDP.

To help customers with multi-platform environments, Progent also provides access to consultants who have high-level Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security engineers include Certified Information Security Manager (CISM) Engineers, Certified Information Systems Security Professional experts, and ISSAP consultants.

Phone-based services Offered by Progent to companies in Omaha and anywhere in the state of Nebraska include:

  • UNIX/Linux, Sun Solaris, and Mac OS X Support Services
    Progent's UNIX/Linux, Sun Solaris, and Apple Mac OS X remote support services cover a broad spectrum of computer technology such as network architecture, messaging solutions, network and operational security, UNIX and Microsoft Windows coexistence, VMware technologies for server economization and simplified administration, and migration from legacy systems to current Windows or Linux-based environments. Progent's team-based methodology for resolving network issues promotes fast escalation, if necessary, to consultants with task-relevant expertise to handle challenging scenarios. This expedites repair of critical problems, minimizes network downtime, and cuts service expense.

    Progent's UNIX/Linux consultants can offer emergency remote assistance for analyzing problems affecting UNIX, Linux, or Solaris systems powered by popular derivatives of UNIX including:

    Important Linux platforms for which Progent can provide expert support include:

  • Contact a Cisco CCIE for Complex Infrastructure Problem Solving
    Cisco Infrastructure Consultants for Omaha, NebraskaThe Cisco CCIE credential is the premier accreditation for network consultants, and validates a consultant's network technology skills at the master level. Cisco qualified CCIEs know how to resolve even the most difficult issues associated with network design, deployment, maintenance, security, and troubleshooting. Cisco qualified CCIEs work on a privileged basis with Cisco's in-house product support engineers in isolating anomalies with Cisco IOS network management tools and developing workarounds or identifying software updates. CCIEs offer exceptional cost-effectiveness since their broad expertise permits them to resolve the most complex problems quickly. In many instances, less seasoned engineers can wrestle for hours or days with identical tasks that a Cisco CCIE can resolve in a few minutes. Few consulting organizations make CCIEs available to support small and mid-size companies. Progent can provide fast phone access to a CCIE so your company can receive immediate assistance for serious network infrastructure problems that are crippling worker productivity but are beyond the experience of your ordinary computer support providers. Progent's CCIE consultants can communicate with your network by means of advanced on-line support technology in order to provide quick, secure, and affordable diagnosis and remediation. Progent's Cisco CCIEs offer expertise in the entire range of Cisco's market leading selection of networking products such as PIX 500 Firewalls and ASA Series Firewalls, Catalyst FWSM modules, secure broadband and integrated services routers, Aironet wireless access points and bridges, Meraki cloud-managed access points, VoIP systems, Catalyst Series switches, as well as VPN products.

  • Authorized Microsoft Windows Expertise
    MS Windows Experts for Omaha, NebraskaProgent's Microsoft-certified online service engineers can provide computer repair and IT assistance for the complete line of Microsoft server products. Progent is a Microsoft Gold Certified Partner and can provide your company the expertise of consulting professionals who can assist your company with a wide variety of platform support including Windows Server 2012 R2 planning and deployment, Windows Server 2008 set up, Microsoft Exchange 2016 planning and deployment, Microsoft Exchange 2013 consulting, Microsoft Exchange Server 2010 monitoring and support, SharePoint Server development, Skype for Business Server migration support, Lync Server 2013 integration and Microsoft Office Communications Server troubleshooting, Microsoft Forefront TMG 2010 management and ISA Server 2006 migration, SQL Server 2016 integration and programming and SQL Server 2014 support, Systems Center Operations Manager network monitoring and reporting, Project Server and Server Online planning, SBS Server 2011 consulting, and Windows 2012 R2 Essentials migration and cloud integration.

    Progent in addition offers a full array of remote desktop consulting and support services such as Microsoft Windows 7 migration help, preparing for to 64-bit desktop applications, integrating Microsoft Office 2010, and streamlining Business Desktop Deployment.

  • CISSP and ISSAP Certified Network Security Experts
    CISSP Certified Network Security Professionals for Omaha, NebraskaProgent's accredited CISM and CISSP network security consultants can provide a variety of security services that can improve the defenses of your UNIX/Linux, Solaris, Apple Mac or Windows environment against assaults or help your company to recover rapidly following a serious breach. Security support services offered by Progent cover in depth security evaluation utilizing utilities such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and software from Solar Winds tools and Nikto; rapid recovery from malicious attacks; installing firewalls; designing safe mechanisms for remote and mobile communication; protecting your email infrastructure against spam and DHA attacks; and setting up 24x7 proactive monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent can provide expert remote consulting services to help businesses of any size integrate their information networks with popular public clouds such as Azure and Amazon AWS. Progent can help you to plan and manage hybrid ecosystems that support Windows and Linux operating systems and apps in both cloud-based systems or in hybrid architectures that seamlessly combine physical resources along with public clouds. To assist you to integrate cloud services with physical datacenters, Progent offers a range of public cloud integration services such as Office 365 integration with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services hybrid cloud integration support, and Amazon Web Marketing Service development and debugging. Progent has more than 15 years of experience delivering high-level consulting support remotely, and Progent can make sure you complete your cloud migration initiatives on schedule and within your budget.
Special Support Services Offered by Progent
Progent can provide the services of seasoned online consulting professionals for contract projects that small businesses often need. Billing charges for ongoing development or consulting tasks are set according to the qualifications of the consultants assigned. Progent's experience with these important areas of information technology allows customers to execute major initiatives economically and on schedule. Progent's special remote engineering services include:
  • Call Center Expertise
    Progent's Call Center service options for small organizations with networks based on UNIX/Linux, Sun Solaris, Apple Mac, Cisco, or Microsoft technology include full-service Call Center outsourcing, Virtual Help Desk services, and Call Center operations consulting. Progent's Help Desk Call Center outsourcing support services are intended for small companies who don't have the money or time to build and maintain an in-house Call Center but who want quick communication with an efficient Help Desk Call Center with proficient telephone support plus the available expertise to escalate complex problems to advanced consultants.

    Progentís Virtual Help Desk Call Center is intended for larger businesses and serves as a seamless addition to your established Help Desk organization. Progent's Virtual Help Desk can serve as an escalation resource to handle the toughest technical challenges, or be ready in those instances when your ordinary service providers are swamped.

    Progent's Help Desk Call Center consulting expertise can aid you in creating an effective new Help Desk or enhancing your existing one, evaluating or enhancing Help Desk Call Center software products to address the special demands of your company, or adding occasional online personnel to reinforce your existing Help Desk Call Center group to deal with demanding scenarios like software migrations, mass upgrades, or installing new applications.

    Progent's Help Desk team of veteran information technology consultants gives your clients in Omaha or anywhere in the state of Nebraska rapid contact with a dependable support resource with extensive experience offering phone help and online diagnostics for networks powered by UNIX/Linux, Sun Solaris, Mac OS X, Cisco, or Microsoft technology. Progent's concentration is to give the Help Desk Call Center the reputation as a crucial driver of company success, and Progent's intent is to resolve rather than merely document network problems.

  • Business Applications Support: Education, Programming, and Problem Solving
    Progent's Applications Experts staff offers remote advanced consulting support and training in special business application fields such as Enterprise Requirements Planning, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management. Progent also can provide consulting, customization, and training for Microsoft business applications including CRM, MS Office Project, Word, and Office Excel. To learn more information on Progent's consulting, customization, and education services for UNIX/Linux, Solaris, Mac OS X, or Microsoft applications, visit Progent's Applications Experts Team.

    Progent's Mac experts can support the imaginative aspect of Macintosh environments by offering phone-based consulting services and education in graphics, audio, and video. Progent's consultants offer assistance in a range of Macintosh applications including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent's Mac specialists can also help you with common jobs such as capturing or digitizing audio/video or configuring an audio/video production studio.

    Remote Network and Server Monitoring Services
    Progent can provide companies in Omaha, or anywhere in the state of Nebraska, online computer system monitoring support centered around MS System Center Operations Manager IT infrastructure monitoring and reporting, enhanced by Progent to accommodate your business so that your IT support is proactive rather than reactive. By uncovering potential problems before they evolve into network outages, automated monitoring can ward off inconvenient and costly information system breakdowns. Progent can also deploy network monitoring utilities like Nagios and MRTG to analyze UNIX, Linux, Solaris, or Mac OS X environments, Microsoft Windows environments, or systems based on a mix of platforms.

How Your Omaha Business Can Contact Progent's Online Service Experts
To get in touch with Progent about emergency remote assistance with UNIX/Linux, Solaris, or Mac OS X environments, go to Progent's Nationwide Online Help, call 1-800-993-9400, or visit Contact Progent.

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