Consulting Support Services for BlackBerry Solutions
RIM BlackBerry ConsultantsBlackBerry mobile smartphones were once among the most successful solutions for maintaining anytime-anywhere access to email, scheduling, web-based programs, and other vital business information. Progent offers Orlando, Florida businesses the expertise of BlackBerry-qualified consultants who can help companies to maintain existing BlackBerry environments or transition efficiently to a more popular smartphone solution.

As the complexity of small business IT technology has expanded, and as the need for enterprise-class protection, reliability, and recoverability has grown to be the standard for businesses regardless of size, successful deployment and support of BlackBerry solutions has grown more difficult. To address areas such as security, disaster recovery, and synchronization of BlackBerry PDAs with diverse email servers and company databases, small businesses often turn to external support firms who offer expertise in BlackBerry integration and maintenance.

Progent offers the services of BlackBerry-qualified engineers who can assist small businesses to design, administer, and troubleshoot BlackBerry environments economically and effectively, eliminating the need for an in-house BlackBerry solutions expert and reducing the expense and hassle of maintaining wireless workers. Progent's BlackBerry specialists have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified network security specialists. This breadth of experience, coupled with Progent's efficient remote support model, gives small companies an affordable solution for integrating BlackBerry technology seamlessly into their information network.

Progent's consultants can help your business with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your database and messaging infrastructure work optimally with BlackBerry BES Server. Progent can also help you to migrate from previous editions of BlackBerry and Microsoft software, set up easy-to-use management tools to help you monitor and control BlackBerry smartphones across your business, recommend security policies that make sense for your business, customize wireless software, and ensure that your network infrastructure is properly designed to handle your BlackBerry users. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry information is included in your regular backup procedures so that it can be restored rapidly and safely.

BlackBerry BES Server Technical Help
The BlackBerry Enterprise Server (BES) offers businesses a centralized and secure mechanism for integrating BlackBerry smartphones into their messaging, collaboration, and application infrastructure. BlackBerry BES Server allows mobile BlackBerry clients to connect to Microsoft Exchange, Domino, or Groupwise messaging and to synchronize BlackBerry handsets with PC desktops to ensure data consistency for applications such a schedules, contact lists, to-do lists, notes, and custom business software. Due to BlackBerry Enterprise Server (BES) integration with Microsoft Exchange, users carrying BlackBerry handsets can have effortless connectivity with Exchange messages as well as to IM-capable applications via Microsoft Office Communications Server and Microsoft Lync Server 2010 support.

BlackBerry Enterprise Server Consulting Services

Progent's BlackBerry-certified engineers can show you how to plan, deploy, and maintain BlackBerry BES Server so you can maximize the productivity of BlackBerry users, streamline the management of a BlackBerry solution, and lower the expense of supporting a mobile workforce.

Expert BlackBerry Consulting Services Available Remotely from Progent
Progent's authorized RIM BlackBerry support specialists are available by phone to deliver expert technical help to companies in the Orlando area or throughout the state of Florida. Progent's seasoned remote technical support team has helped businesses solve computer problems and cut support costs in each state in the U.S. and built a substantial following of satisfied customers. (Refer to Progent's customer testimonials.)

Progent can provide online assistance for a wide selection of technologies related to RIM BlackBerry products such as wireless synchronization, integration with Microsoft Exchange, setting up BlackBerry BES Server, and improving wireless security. Major BlackBerry certifications earned by Progent's consulting professionals include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for installing, administering, monitoring, and maintaining one or multiple BlackBerry BES Servers in an email system based on Microsoft Exchange. Progent's BlackBerry engineer has support skills in important technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, database structure, Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can show you how to add and remove BlackBerry smartphone users on Microsoft Exchange and Microsoft Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry handhelds and user accounts, archive and maintain storage groups, configure permissions, set up the Mobile Data System (MDS) and Instant Messaging, install push and pull access control lists, control Microsoft Exchange Server data flow, create, update, and assign wireless LAN and VPN configuration sets, implement SNMP traps, and produce reports to summarize SNMP results.

Progent's BlackBerry-certified engineer can support your BlackBerry technology in a number of environments such as Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ConsultingProgent offers the support of a BlackBerry Certified Solution Designer to assist your business to design, deploy, validate, troubleshoot, and document a wireless environment based on the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's high-level engineering support services for BlackBerry technology include business and technology requirements assessment, system design, roll-out strategy and implementation, performance tuning, design of a fault-tolerant environment, data backup and business recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your operational objectives and to design a mobile wireless solution that meets your information technology budget and aligns with your business plans. Progent can clarify the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's suitability to accommodate a BlackBerry Enterprise Server, assist your organization to decide which management model and equipment meet your needs, and evaluate your email and messaging environment configuration. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can arrive at smart decisions concerning options for software versions, server hardware and storage, network topology, and application configuration.

To optimize system security, Progent's BlackBerry consultant can assist you to choose and activate sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-qualified security engineers to perform company-wide security assessment and compliance validation and suggest improvements to support your BlackBerry environment.

Call or Email Progent for Support from a RIM BlackBerry-Certified Specialist
In order to ask Progent about consulting support for BlackBerry wireless integration, call 1-800-993-9400 or go to Contact Progent.
















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