Consulting Support for BlackBerry Environments
BlackBerry Consulting ServicesBlackBerry wireless smartphones were once among the most successful solutions for achieving anytime-anywhere access to email, calendars, web-based applications, and other critical business information. Progent can provide Orlando, Florida companies the expertise of BlackBerry-qualified experts who can help organizations to maintain existing BlackBerry environments or transition efficiently to a modern mobile platform.

As the complexity of small business networks has expanded, and as the need for enterprise-class security, dependability, and disaster recovery has grown to be the norm for organizations of any size, successful deployment and support of BlackBerry technology has become more difficult. To address areas like security, business continuity, and synchronization of BlackBerry PDAs with diverse email systems and company databases, small organizations often turn to external consulting firms who specialize in RIM BlackBerry integration and troubleshooting.

Progent offers the expertise of BlackBerry-certified engineers who can help small businesses to plan, manage, and troubleshoot BlackBerry-based environments economically and effectively, doing away with the requirement for an internal BlackBerry solutions expert and lowering the expense and stress of supporting wireless workers. Progent's BlackBerry technology specialists have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security specialists. This breadth of experience, coupled with Progent's proven online service delivery model, provides small businesses an economical solution for integrating RIM BlackBerry products productively into their information network.

Progent's experts can help you with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your database and email infrastructure function efficiently with BlackBerry Enterprise Server. Progent can also help you to upgrade from previous versions of BlackBerry and Microsoft technology, configure easy-to-use administration tools so you can monitor and control BlackBerry smartphones throughout your business, recommend security policies that are right for your business, develop custom mobile applications, and ensure that your IT network architecture is appropriately configured to handle your BlackBerry clients. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your scheduled backup procedures in order that it can be restored rapidly and safely.

BlackBerry Enterprise Server (BES) Consulting and Technical Support
The BlackBerry Enterprise Server (BES) gives businesses a centralized and safe mechanism for integrating BlackBerry smartphones into their email, collaboration, and application infrastructure. BlackBerry BES Server allows wireless BlackBerry users to connect to Microsoft Exchange Server, Lotus Domino, or Groupwise email and to synchronize BlackBerry devices with workstations to ensure data consistency for collaborative programs such a schedules, address books, tasks, IM, and custom business programs. Due to BlackBerry Enterprise Server support for Microsoft Exchange Server, mobile workers carrying BlackBerry smartphones can have effortless access to Exchange messages and to IM-aware applications via Microsoft Communications Server and Microsoft Lync Server 2010 integration.

BlackBerry Enterprise Server Help

Progent's BlackBerry-certified engineers can show you how to plan, deploy, and troubleshoot BlackBerry Enterprise Server so that you optimize the efficiency of BlackBerry users, simplify the management of a BlackBerry solution, and reduce the cost of maintaining mobile workers.

How Progent Can Assist You to Maintain and Troubleshoot Your BlackBerry Solution
Progent can deliver an experienced engineer who has been awarded certifications from Research in Motion in all key aspects of BlackBerry integration. Progent's BlackBerry support services range from troubleshooting synchronization issues to architecting wireless workforce solutions based on BlackBerry Enterprise Server (BES). These RIM BlackBerry certifications and their associated practice areas include:

BlackBerry Certified Support Specialist
Blackberry Consulting FirmProgent's BlackBerry Certified Support Specialist can assist you to perform basic support functions including configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account configurations, launching messaging filters, modifying user profiles, update BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to operate with your company messaging software. Progent's certified experts can in addition help you to troubleshoot a broad range of issues associated with synchronization, handset detection, messaging reconciliation, web access, mobile connectivity, IM, desktop software installation, and Desktop Redirector.

As a leader in delivering nationwide remote consulting services for small company IT networks, Progent can provide quick and economical contact with a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your mobile technical support costs low and, by solving issues promptly, optimizes the output of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Server Support Specialist has the knowledge required to install and support the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry-certified expert can assist you to use resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform important tasks such as resolving enterprise activation issues, adding and removing BlackBerry smartphone clients, setting activation passwords, implementing wireless program installation and setup, deploying and debugging the BlackBerry Smart Card Reader, and setting up backup and restore mechanisms.

Progent's BlackBerry engineers can also show you how to use management software like the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow issues, and utilizing WiFi for activation. Also, Progent can explain the function of IT policies in the BlackBerry Enterprise system and help you to select and implement appropriate security configurations.

Progent's Microsoft-certified Microsoft Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your current Microsoft Exchange infrastructure for working in conjunction with BlackBerry Enterprise Server or move your BlackBerry solution to the most recent edition of Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for deploying, managing, tracking, and maintaining one or several BlackBerry Enterprise Servers in an email environment based on Microsoft Exchange Server. Progent's BlackBerry-certified consultant has support skills in key technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can show you how to install and delete BlackBerry device clients on Microsoft Exchange and Windows Active Directory, configure, monitor, and administer BlackBerry BES Server, administer BlackBerry handhelds and user accounts, archive and support storage groups, configure permissions, install the Mobile Data System (MDS) and IM, deploy access control lists, control Exchange data flow, create, edit, and assign WLAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and produce management reports to summarize SNMP data.

Progent's BlackBerry-certified expert can help you with your BlackBerry technology in a number of settings such as Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent can provide the support of a BlackBerry Certified Solution Designer to help your company to design, install, validate, troubleshoot, and document a wireless environment based on the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's world-class consulting services for BlackBerry technology include business and network requirements assessment, system design, deployment planning and implementation, performance tuning, configuration of a fault-tolerant architecture, information backup and business recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your functional objectives and to create a wireless environment that fits within your IT budget and supports your business strategy. Progent can explain the impact of your operational processes on the design of a BlackBerry Enterprise Solution, assess your current network infrastructure's ability to support a BlackBerry BES Server, help your organization to decide which management approach and hardware products meet your requirements, and evaluate your messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed decisions concerning alternatives for software editions, server hardware and storage, network architecture, and application set up.

To maximize system protection, Progent's BlackBerry consultant can help your company to select and activate appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-qualified security engineers to perform network-wide security assessment and compliance testing and recommend enhancements to account for your BlackBerry environment.

Call or Email Progent for Assistance from a RIM BlackBerry-Qualified Professional
To get in touch with Progent about engineering help for BlackBerry wireless solutions, call 1-800-993-9400 or visit Contact Progent.
















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