Consulting and Technical Support for Research In Motion BlackBerry Environments
RIM BlackBerry ConsultantsBlackBerry mobile smartphones from Research in Motion are one of the most successful products for maintaining anytime-anywhere connectivity to messaging, calendars, web programs, and other critical business data. As the complexity of small business IT technology has expanded, and as the demand for enterprise-class security, dependability, and recoverability has grown to be the norm for businesses regardless of size, successful integration and maintenance of RIM BlackBerry solutions has grown increasingly difficult. To address areas like data protection, disaster recovery, and synchronization of BlackBerry PDAs with a variety of email systems and shared databases, small organizations frequently resort to external support professionals who offer expertise in BlackBerry integration and maintenance.

Progent can provide the expertise of BlackBerry-certified consultants who can assist small businesses to plan, manage, and repair BlackBerry-based environments affordably and effectively, doing away with the necessity for an internal BlackBerry technology expert and lowering the cost and hassle of maintaining wireless work groups. Progent's BlackBerry specialists have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified security specialists. This range of knowledge, coupled with Progent's efficient online service delivery capabilities, gives small companies an economical alternative for incorporating RIM BlackBerry products productively into their information network.

Progent's consultants can help your company with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Exchange Server setup so that your database and messaging infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older releases of BlackBerry and Microsoft software, configure streamlined management utilities to help you track and control BlackBerry smartphones throughout your company, define security policies that are right for your business, develop custom mobile software, and ensure that your IT network infrastructure is appropriately configured to handle your BlackBerry clients. Also, Progent's business continuity consultants can help make sure that your BlackBerry information is included in your regular backup procedures in order that it can be restored quickly and thoroughly.

Consulting and Technical Help for BlackBerry Enterprise Server
Research in Motion's high-end solution for managing large groups of BlackBerry devices is the BlackBerry Enterprise Server (BES). This sophisticated software enables Microsoft Exchange Server, IBM Lotus Domino, or Novell GroupWise users to send and receive emails that stay encrypted in wireless transit to provide maximum security. BlackBerry BES Server also streamlines a broad selection of key administrative tasks that span from BlackBerry configuration and updates to wireless security and high availability.

RIM BlackBerry Enterprise Server Integration Support

Progent's BlackBerry-certified engineers can show you how to utilize RIM BlackBerry Enterprise Server to do basic jobs such as:

  • Deploy and manage applications
  • Plan smartphone, program, and IT policy updates
  • Upgrade BlackBerry smartphone software remotely
  • Manage user and group settings with BES Server's extensive library of policies

Progent's BlackBerry-certified consultants can also assist you to utilize BES Server to perform key tasks not supported by the less advanced BES Server Express. These procedures include:

  • Install and support BES Server's fault-tolerant architecture using virtualization
  • Deploy BlackBerry devices remotely
  • Set custom management roles
  • Automatically track and report on the integrity of your BlackBerry system

Progent's Online BlackBerry-Certified Support is Quick and Economical
For companies in Orlando, Florida who want fast and affordable access to a certified BlackBerry support expert, Progent provides efficient remote help from a seasoned support team who have provided IT solutions to organizations in each state in the U.S. (Refer to Progent's customer testimonials.)

Online consulting services eliminates travel costs and allows consultants to resolve technical issues rapidly, allowing you to reduce lost productivity. Progent's RIM BlackBerry specialists have earned accreditations in the entire range of BlackBerry technologies and offer professional support in fields including troubleshooting synchronization issues, setting up BlackBerry BES Server, and designing a protected, fault-tolerant system architecture for BlackBerry users. Credentials earned and skill sets offered by Progent's BlackBerry professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry HelpA Progent BlackBerry Certified Support Specialist can assist your business to carry out basic support functions including setting up BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account settings, setting up e-mail filters, editing user accounts, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to run with your corporate email solution. Progent's seasoned service professionals can in addition assist you to troubleshoot a broad array of issues associated with synchronization, device recognition, email reconciliation, web browsing, wireless connections, Instant Messaging, workstation software configuration, and Desktop Redirector.

As a top innovator in providing countrywide online technical assistance for small company networks, Progent offers fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your mobile technical support expenses at a minimum and, by dealing with problems promptly, optimizes the efficiency of your BlackBerry smartphone users.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer HelpProgent can provide the support of a BlackBerry Certified Solution Designer to assist your business to design, install, test, repair, and produce documentation for a wireless environment based on the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's high-level engineering support services for BlackBerry include business and technology needs analysis, system design, deployment strategy and implementation, performance tuning, configuration of a high-availability architecture, data backup and disaster recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your functional objectives and to create a wireless system that meets your information technology budget and supports your business plans. Progent can clarify the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's ability to support a BlackBerry Enterprise Server, assist you to determine which administration model and equipment match your requirements, and analyze your email and messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make smart decisions about options for software versions, server hardware and mass storage, network topology, and application set up.

To maximize system protection, Progent's BlackBerry-certified expert can help you to select and configure appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-certified security specialists to perform company-wide security vulnerability and compliance testing and recommend improvements to account for your BlackBerry solution.

Contact Progent for Assistance from a RIM BlackBerry-Qualified Consultant
To ask Progent about engineering help for BlackBerry wireless integration, phone 1-800-993-9400 or refer to Contact Progent.
















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