Low-cost Network Support from Microsoft and Cisco Qualified Experts for Companies in Oxnard, CA
By offering world-class support when you need it, providing specialized expertise for critical business applications, providing high-value services such as virtual server hosting, invoicing only for services you receive, and charging no setup fees or retainers for standard services, Progent allows you to increase the business value of your information network and minimize service costs. Progent recognizes that information system security, reliability, and performance are as critical to small businesses as to major corporations but that smaller organizations lack the leverage to invest aggressively in information technology and internal support groups. Progent's fundamental value proposition is that no IT support organization can equal Progent's ability to deliver the IT support your company requires when you require it and at a cost you can justify.

For medium-size and enterprise businesses, Progent offers co-sourcing and project management services to reinforce the subject matter expertise of your internal IT service group. This can cut costs and minimize technical risks for big IT initiatives like application design and development, business continuity preparedness, network security audits, office consolidations, or technology migrations.

Progent can also offer the services of accredited experts to assist your business to plan and execute your cloud strategy.

Primary Practice Areas Serviced by Progent for Businesses in Oxnard, California
Progent offers the services of accredited consultants for all aspects of network technology found in small and midsize organizations. Technologies supported by Progent include:

Service Delivery Alternatives for Oxnard, California Businesses
Progent offers a selection of alternatives for providing small businesses and local governments with affordable computer services for technical support, consulting, hosting services, and network management outsourcing. Progent's paradigm for delivering computer support services is built on the Help Desk structure common to big IT groups. Progent's Help Desk Call Center Support Model ensures rapid support, comprehensive activity documentation, reliable follow-up, and tight expense monitoring for an array of network service delivery options that include online repairs, onsite help, high-end consulting, as well as server and application hosting.

  • Remote Service
    Progentís Technical Response Center offers emergency and routine remote support for Windows, Linux, Apple Mac, and Cisco-based systems in the United States and globally. Progent's certified service experts can assist clients to analyze and fix network issues without the cost or time loss of in-person support visits. The background of Progent's IT consultants allows them to resolve most IT issues rapidly. For complex problems, Progent's breadth of knowledge makes it possible to escalate support calls to world-class subject matter experts. Progent offers a streamlined, web-accessible signup process for first-time clients to accommodate urgent situations and Progent charges by the minute with zero startup charges or minimums, so you are invoiced only for the assistance you get. Specialists available online include Cisco-qualified CCIE network engineers, Microsoft-qualified MCSE consultants, and CISM-certified security engineers. Find out additional details concerning Progent's remote network support expertise.

  • On-site Support
    Progent provides on-site technical assistance for registered clients in larger cities in the United States. Progent's on-site service technicians can work in conjunction with Progent's online support experts to deliver small and midsize businesses the best of both worlds: on-premises service professionals when you require them plus the remote expertise of Progent's worldwide team of IT engineers, security specialists, and business application programmers. The wait time for in-person service calls is usually under 24 hours. There is no start-up or retainer charge for becoming a Progent customer for onsite support. Find out more details concerning how and why to register for Progent's in-person network service.

  • Help Desk
    Progent's Helpdesk Services are intended for small and midsize businesses and local governments who require fast and reliable access to a professional Helpdesk with effective phone assistance, remote troubleshooting tools, and sufficient technical depth for full escalation. Since small and midsize companies typically have tight IT budgets and can provide little management bandwidth for dealing with IT support, Progent's Helpdesk Outsourcing Services could be the most efficient way to ensure that small business information networks stay up and running. Read more concerning Progent's Helpdesk outsourcing services.

  • IT Consulting Services
    Progent provides small and midsize companies affordable access to enterprise-class IT professionals who can provide help with vital products and technologies including Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server and application support, Cisco network infrastructure, network protection consulting, fault tolerant network consulting, virtualization solutions, plus configuration, customization and training for business programs such as financials, ERP and MRP, management reporting, CRM, and office productivity suites. Progent can help with one-time projects such as site relocations and major system migrations, extended projects like management information application development and customization, database software programming and administration support, and web development, continuing support such as Microsoft System Center 2012 Operations Manager support and Operations Manager 2016 consulting for IT infrastructure health monitoring and system management, or emergency services like disaster recovery and malware cleanup.

  • Application Server Hosting
    Progent offers hosting for critical business applications such as Exchange Server and MS SQL in order to provide small companies with greater degrees of availability, protection, and recoverability than is possible using the class of on-site data center that is practical for most small businesses. Since Progent utilizes the same facilities that host the equipment of some of the world's biggest information technology companies, Progent can save you the cost of creating and maintaining the infrastructure needed for world-class cooling, power failover, and redundant Internet access. For hosted applications, Progent can also see to it that upgrades and revisions remain current, protection and efficiency is constantly monitored, and systems and data files are consistently archived and ready for complete and rapid restoration. Learn additional information concerning Progent's hosting for Exchange and other mission-critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting provides complete hosting for all of a small organization's production servers in an environment that not only provides the top degree of dependability and expandability but that is in addition simple for clients to transfer to another service firm or to bring internally whenever your circumstance calls for it. Progent's Private Cloud hosting is based on mature virtualization techniques that permit companies with mixed networks to benefit significantly on the expense of capital equipment, infrastructure maintenance, and IT management while getting world-class dependability and an unparalleled degree of vendor flexibility. Unlike conventional Software as a Service (SaaS) hosting models, Progent's Private Cloud Hosting covers all server-centric software in a single centrally administered service, can support the multi- platform and non- standardized environments typical of small companies, and retains ownership of the software licenses in the client's hands so that migrating to a new virtualized system is fast, safe, and inexpensive. This eliminates becoming a prisoner of a single hosting provider while still providing all the savings related to SaaS hosting services.

  • Hybrid Cloud Planning and Integration Consulting Services
    Progent can provide expert remote consulting services to help companies of any size connect their networks with leading public cloud platforms such as Azure and Amazon Web Services. Progent can help your it team to plan and administer cost-effective environments that support Windows and Linux operating systems and applications in either cloud-based solutions or in hybrid network models that seamlessly combine local resources along with cloud services. To help you to integrate cloud services with physical datacenters, Progent offers a variety of public cloud migration support services such as Office 365 integration solutions with on-premises Exchange, Microsoft Azure planning and integration services, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has more than 15 years of background providing advanced consulting services remotely, and Progent can help you complete your cloud migration initiatives quickly and affordably.
Progent's Fixed-price Managed Services for Information Security
Progent offers a portfolio of affordable, set-price monthly managed services designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. Managed services available from Progent include:
  • Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
    Email Guard is Progent's email filtering and encryption solution that uses the technology of leading information security vendors to deliver centralized management and world-class security for all your email traffic. The powerful structure of Email Guard managed service integrates cloud-based filtering with an on-premises security gateway appliance to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. Email Guard's Cloud Protection Layer acts as a first line of defense and keeps most unwanted email from making it to your security perimeter. This reduces your vulnerability to inbound threats and conserves system bandwidth and storage space. Email Guard's on-premises security gateway device provides a further layer of inspection for inbound email. For outgoing email, the on-premises security gateway offers anti-virus and anti-spam filtering, protection against data leaks, and encryption. The on-premises gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that stays within your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus blocking, content filtering and data leakage protection.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
    ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates cutting edge behavior analysis technology to defend endpoints as well as physical and virtual servers against new malware assaults like ransomware and file-less exploits, which easily evade legacy signature-based anti-virus products. ProSight Active Security Monitoring protects local and cloud resources and offers a single platform to address the complete malware attack lifecycle including protection, infiltration detection, mitigation, cleanup, and forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new threats. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Data Protection Services: Managed Cloud Backup
    ProSight Data Protection Services offer small and mid-sized organizations an affordable and fully managed service for reliable backup/disaster recovery. For a fixed monthly rate, ProSight DPS automates your backup processes and enables rapid recovery of vital files, apps and VMs that have become lost or damaged due to component breakdowns, software glitches, natural disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images. Important data can be protected on the cloud, to a local device, or mirrored to both. Progent's backup and recovery specialists can deliver world-class support to set up ProSight Data Protection Services to to comply with regulatory requirements such as IPPA, FIRPA, and PCI and, when needed, can assist you to recover your critical information. Learn more about ProSight Data Protection Services managed cloud backup and recovery.

Why Progent Is the Smart Choice for Oxnard, California Small Businesses
Progent's size, breadth and depth of technical skill, and experience with enterprise IT support allow small companies to sidestep the pitfalls associated with excessive dependence on thinly staffed support firms or freelance engineers.

Working with Progent's Experts enables your company to:

  • Avoid Excessive Dependence on Freelance Support Consultants
    For network services, small companies sometimes rely excessively on freelance consultants. Although individual service providers have lower overhead than larger IT service firms and can afford to bill apparently smaller fees, individuals are often too busy to react quickly to critical network problems. If a freelance engineer is busy with another client, ill, on travelling, or in training, the lack of backup staff may require your company to go without assistance during an emergency. The more your company grows, system downtime or difficulties with line-of-business programs get more expensive. The money you thought you were saving on a freelancer can be eaten up quickly because of lower output. Also, when freelance engineers confront new problems, the lack of a big consulting group to count on for advice forces them to learn in place while your organization ends up with the costs for their continuing training.

  • Gain Access to Expertise in Sophisticated Network Solutions
    The majority of small support firms or freelance consultants who concentrate on small company network support may excel at providing connect-the-dots fixes but lack the background to deal efficiently with complicated network infrastructures that have mixed operating systems, numerous sites, Voice over IP implementations, remote workforces, integrated accounting and operational applications, eCommerce, and specialized business software. Progent's experience with worldwide companies and Progent's large staff of specialists can benefit your business because enterprise networks are characteristically complex, integration problems require thorough knowledge in many technical areas, and achieving a high level of robustness, availability, and security calls for industry-proven processes.

  • Build a Firm Basis for Growth
    Small companies often begin with a network cobbled together on a shoestring budget. Without a carefully designed basis, a sequence of band-aid fixes commonly get tossed onto of a marginal structure. As a company evolves, reliability and expandability issues can hinder the success of the organization. These networks need thorough assessment, smart strategic analysis, and in-depth experience to upgrade to an IT environment that can provide the reliable basis to meet current business requirements and support downstream expansion.

  • Partner with Solution Providers, Not Resellers
    Small businesses need direction and education to work through an increasingly complicated array of IT options offered for accelerating growth and enhancing efficiency. Businesses do not need an IT engineer or service firm that tries to sell them a product. Progent avoids conflicted motives by not selling hardware and software. Progent sells consulting and services exclusively. This permits Progent to align consulting support services with the genuine needs of customers. Combining IT consulting and product reselling can result in a situation where the proposed solution is built around a preselected vendor rather than being based on the true requirements of a client.

How to Contact Progent
If your Oxnard, California company needs to contact Progent to find out about IT outsourcing, consulting, or technical support, call 800-993-9400 or refer to Contact Progent.

Immediate Online Technical Assistance
For fast remote assistance, you can contact Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).

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