Affordable Network Support from Microsoft and Cisco Certified Professionals for Businesses in Oxnard, CA
By offering professional support when you need it, providing specialized expertise for critical business applications, providing innovative services like virtual server hosting, billing only for help delivered, and requiring no setup or retainer fees for standard services, Progent helps your company to increase the competitive value of your It system and cut service expenses. Progent appreciates that network protection, reliability, and efficiency are just as important to small businesses as to major enterprises but that small organizations don't have the economy of scale to invest aggressively in information technology and in-house support groups. Progent's fundamental value proposition is that no network support organization can match Progent's capability to provide the network support expertise your company requires whenever you require it and at a cost you can afford.

For mid-size and large businesses, Progent offers co-sourcing and project management support to reinforce the subject matter expertise of your internal IT service team. Co-sourcing can save money and help meet schedules for big projects like application development, business continuity planning, security audits, office consolidations, or software migrations.

Progent can in addition offer access to certified experts to help your business to plan and execute your cloud strategy.

Main Areas of Expertise Supported by Progent's Consultants for Business Networks in Oxnard, California
Progent's national team of industry certified experts provides help for virtually all aspects of network technology deployed by businesses of all sizes. Technologies supported by Progent in and around Oxnard include:

Support Delivery Alternatives Available for Oxnard, California Companies
Progent has a variety of options for providing small businesses and local governments with affordable computer services for troubleshooting, consulting, hosting services, and network management. Progent's paradigm for delivering network support is built on the Help Desk Call Center structure familiar to big IT organizations. Progent's Helpdesk Service Model promotes fast response, thorough service documentation, reliable follow-through, and tight cost monitoring for an array of network service delivery alternatives that include online troubleshooting, onsite help, top-level consulting, as well as server and application hosting.

  • Online Service
    Progentís Technical Response Center (TRC) offers urgent and scheduled remote service for Microsoft Windows, Linux, Apple, and Cisco-powered systems in the U.S. and globally. Progent's seasoned support experts can help customers to troubleshoot and fix network issues without the cost or delay of on-premises service visits. The background of Progent's network consultants makes it possible to handle the majority of network problems quickly. For the toughest issues, Progent's depth of knowledge allows the support team to escalate troubleshooting tasks to advanced subject matter experts. Progent provides a convenient, web-accessible signup procedure for first-time customers to accommodate emergency network problems and Progent bills per minute with no startup fees or time minimums, so you are invoiced only for the help you get. Specialists you can access remotely include Cisco-qualified CCIEs, Microsoft-certified MCSEs, and CISM-certified security professionals. Learn more details about Progent's remote computer support services.

  • On-site Support
    Progent provides onsite computer support for registered customers in larger cities in the U.S. Progent's onsite support technicians can work in conjunction with Progent's online support engineers to deliver small companies the optimal solution: hands-on support technicians when you need them plus the remote help of Progent's worldwide staff of network consultants, security specialists, and business application developers. The wait time for on-site support calls is typically less than one business day. Progent requires no start-up or retainer fee for registering as a Progent client for onsite support. Learn more details about how to register for Progent's in-person computer service.

  • Help Desk Call Center
    Progent's Contact Center Services are intended for small and midsize businesses who require fast and reliable access to an online Help Desk with efficient telephone support, online troubleshooting tools, and sufficient technical depth for full escalation. Because small and midsize businesses usually have limited information technology funds and can provide scant executive attention for dealing with network support tasks, Progent's Helpdesk Services can be the most cost-effective way to ensure that business information systems stay up and running. Read more about Progent's Help Desk Call Center outsourcing services.

  • IT Consulting Expertise
    Progent provides small and midsize companies budget-friendly availability of world-class IT professionals who can deliver help with vital technologies such as Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Windows Server support, Cisco network architecture, network protection engineering, non-stop network consulting, virtual server strategies, plus configuration, programming and support for business applications including financials, ERP and MRP, management reporting, sales automation, and office productivity packages. Progent can provide assistance with one-time projects such as office relocations and major software upgrades, longer term initiatives like business information application programming and support, database application programming and administration support, and web development, continuing support including Microsoft System Center 2012 Operations Manager (SCOM 2012) support and Operations Manager 2016 consulting for network monitoring and network management, or emergency response such as data restoration and virus removal.

  • Application Server Hosting
    Progent offers hosting for vital applications like Exchange Server and Microsoft SQL Server to provide small and midsize companies with greater levels of dependability, security, and performance than is possible with the class of on-site data center that is realistically affordable for the majority of small organizations. Because Progent utilizes the same facilities that host the gear of many of the planet's biggest information technology organizations, Progent can eliminate the expense of creating and maintaining the infrastructure needed for enterprise-class cooling, electrical failover, and uninterruptible Internet access. For hosted application servers, Progent can also ensure that upgrades and service packs remain current, protection and performance is continually tracked, and systems are consistently backed up and ready for complete and prompt recovery. Learn additional information about Progent's hosting for Microsoft Exchange Server and other critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting service offers full hosting for all of a small or midsize company's production servers in an environment that not only provides the top degree of dependability and scalability but that is also easy for clients to transfer to a different service firm or to move in-house whenever your situation warrants it. Progent's Private Cloud hosting service is structured around mature virtual server techniques that permit small businesses with mixed networks to save significantly on the costs of hardware, infrastructure maintenance, and network administration while getting world-class reliability and an unparalleled level of vendor options. In contrast to conventional SaaS hosting models, Progent's Private Cloud Hosting encompasses all server-centric software in a single centrally administered solution, can handle the mixed- platform and non- standardized networks common with small companies, and keeps control of the software in the customer's possession so that migrating to a different virtual host is quick, reliable, and affordable. This eliminates becoming a prisoner of a single hosting provider while still offering all the savings associated with SaaS hosting alternatives.

  • Hybrid Cloud Integration Services
    Progent offers advanced online consulting support to help organizations of all sizes connect their networks with leading public clouds including Microsoft Azure and Amazon Web Services. Progent can help you to plan and administer hybrid environments that support Windows and Linux operating systems and applications in either cloud-based systems or in hybrid network models that utilize on-premises resources along with public clouds. To help you to integrate public clouds with physical datacenters, Progent offers a range of public cloud integration support services such as Office 365 Exchange Online integration solutions with on-premises Exchange deployments, Azure design and deployment consulting, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has over 15 years of background delivering high-level consulting support online, and Progent can make sure you successfully carry out your cloud migration projects on schedule and affordably.
Progent's Low-Cost Managed Services for Remote Network Management
Progent's low-cost ProSight suite of managed services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all facets of information assurance. Managed services offered by Progent include:
  • ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection solution that incorporates next generation behavior-based analysis tools to defend endpoints as well as servers and VMs against new malware attacks like ransomware and file-less exploits, which easily evade legacy signature-based AV products. ProSight ASM protects on-premises and cloud resources and provides a unified platform to address the entire threat progression including protection, identification, containment, cleanup, and post-attack forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new attacks. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
    ProSight Enhanced Security Protection (ESP) managed services deliver affordable in-depth protection for physical and virtual servers, workstations, smartphones, and Exchange Server. ProSight ESP uses adaptive security and advanced machine learning for round-the-clock monitoring and responding to cyber threats from all vectors. ProSight ESP delivers two-way firewall protection, penetration alarms, device management, and web filtering via cutting-edge technologies packaged within a single agent managed from a unified control. Progent's data protection and virtualization consultants can help your business to design and implement a ProSight ESP deployment that addresses your company's specific requirements and that allows you prove compliance with government and industry data protection standards. Progent will assist you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that call for urgent attention. Progent's consultants can also help your company to set up and verify a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent provide small and mid-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery. For a low monthly price, ProSight DPS automates and monitors your backup processes and enables rapid recovery of critical files, applications and VMs that have become lost or damaged as a result of component failures, software glitches, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware images. Critical data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's backup and recovery specialists can deliver world-class support to set up ProSight DPS to to comply with regulatory requirements like HIPPA, FINRA, PCI and Safe Harbor and, when necessary, can assist you to recover your business-critical information. Read more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight WAN Watch: Network Infrastructure Management
    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized organizations to diagram, track, reconfigure and debug their networking appliances such as routers and switches, firewalls, and load balancers plus servers, printers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology diagrams are always current, copies and manages the configuration information of almost all devices connected to your network, tracks performance, and generates notices when problems are detected. By automating complex management and troubleshooting processes, WAN Watch can knock hours off common tasks like making network diagrams, expanding your network, finding appliances that require important updates, or resolving performance bottlenecks. Find out more about ProSight WAN Watch network infrastructure management services.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption platform that incorporates the services and infrastructure of leading information security companies to provide web-based control and comprehensive protection for all your email traffic. The hybrid architecture of Progent's Email Guard managed service combines cloud-based filtering with a local gateway appliance to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of threats from reaching your network firewall. This decreases your vulnerability to external threats and saves network bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance adds a further layer of analysis for incoming email. For outbound email, the onsite security gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also assist Exchange Server to track and safeguard internal email that originates and ends inside your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus blocking, content filtering and data loss prevention.

  • ProSight LAN Watch: Server and Endpoint Remote Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) technology to help keep your IT system operating efficiently by tracking the state of vital computers that drive your information system. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your designated IT management personnel and your Progent consultant so that all looming problems can be addressed before they can disrupt your network Learn more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a protected fault tolerant data center on a high-performance virtual machine host set up and maintained by Progent's network support experts. With Progent's ProSight Virtual Hosting service model, the client owns the data, the OS platforms, and the applications. Because the environment is virtualized, it can be ported immediately to a different hosting environment without a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, you are not tied a single hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, find and protect data related to your network infrastructure, processes, business apps, and services. You can quickly find passwords or IP addresses and be warned about impending expirations of SSL certificates ,domains or warranties. By cleaning up and managing your network documentation, you can save as much as 50% of time wasted looking for vital information about your network. ProSight IT Asset Management features a common repository for holding and collaborating on all documents required for managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT information. Whether youíre planning enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you require the instant you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost way for small and mid-size organizations to obtain an objective assessment of the health of their network. Based on a selection of the top remote monitoring and management (RMM) tools available, and supervised by Progent's certified group of IT professionals, ProSight Network Audits show you how well the deployment of your core infrastructure assets conform to leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant benefits like a more manageable Active Directory environment. Both also come with one year of advanced remote network monitoring and management. Advantages can include simpler management, better compliance with government and industry security requirements, more efficient utilization of network resources, faster problem resolution, more dependable backup and restore, and increased uptime. See more about ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is a low-cost service built around a brief phone discussion with a Progent backup/recovery consultant. The interview is intended to help evaluate your company's preparedness either to block or recover rapidly after a ransomware incident. Progent will work with you directly to collect information about your existing antivirus tools and backup/recovery platform, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can follow industry best practices to build a cost-effective AV and backup/recovery environment that meets your company's needs. For additional information, see Progent's ProSight Ransomware Preparedness Report Service.

Why Progent Is the Smart Alternative for Oxnard, California Businesses
Progent's staff size, breadth and depth of information technology expertise, and familiarity with enterprise IT consulting enable small and midsize companies to sidestep the problems associated with excessive reliance on thinly staffed support firms or independent consultants.

Working with Progent's Experts enables your business to:

  • Avoid Excessive Dependence on Individual Support Consultants
    For IT services, smaller companies often rely heavily on individual consultants. Though individual service engineers have lower expenses than larger support organizations and can afford to bill nominally lower rates, they are frequently too overworked to respond quickly to urgent problems. If a freelance engineer is busy with another customer, ill, on vacation, or in training, the lack of replacement staff may force your business to go without assistance in case of a crisis. The more your company expands, system downtime or problems with critical applications become more costly. The dollars you thought you were conserving on an independent consultant can be eaten up fast because of lost productivity. In addition, when freelance consultants encounter unfamiliar technologies, the lack of a large engineering group to depend on for advice requires them to train in place while your business winds up with the bill for their continuing education.

  • Have Access to Experts in Sophisticated IT Issues
    The majority of small support organizations or freelance consultants specializing in small business network consulting are capable of providing routine solutions but lack the seasoning to deal efficiently with complicated IT infrastructures with mixed platforms, many sites, Voice over IP implementations, mobile workers, integrated financial and operational software, data-driven web sites, and custom business applications. Progent's background with worldwide enterprises and Progent's large staff of specialists can be valuable to your business because enterprise networks are characteristically complicated, integration issues demand thorough knowledge in numerous technical disciplines, and reaching an acceptable level of stability, availability, and protection requires industry-tested processes.

  • Build a Firm Basis for Seamless Growth
    Small businesses often start with an IT system cobbled together on a tight budget. Lacking a solid basis, a series of improvised repairs commonly get thrown onto of a tenuous foundation. As a company grows, stability and scalability problems can hinder the productivity of the business. These environments require thorough evaluation, intelligent business planning, and in-depth experience to migrate to an IT infrastructure that can act as the solid basis to meet current business requirements and support downstream expansion.

  • Work with Solution Providers, Not Product Resellers
    Small companies need direction and education to work through an increasingly complex maze of technology alternatives available for accelerating business growth and improving productivity. They do not need an IT engineer or service organization that attempts to promote a product. Progent avoids conflicted motives by not reselling hardware and software. Progent sells consulting and services exclusively. This allows Progent to align consulting support services with the genuine interests of clients. Combining IT support and product reselling can result in a situation where the proposed solution is based on a preselected vendor instead of being driven by the true requirements of a client.

Get in Touch with Progent
If your Oxnard, California business needs to get in touch with Progent to find out about network outsourcing, consulting, or tech support, phone 800-993-9400 or visit Contact Progent.

Fast Remote Network Help
For fast online support, you can contact Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).
















© 2002- 2018 Progent Corporation. All rights reserved.