For small business computer networks located within the state of Pennsylvania, Progent's Microsoft qualified technicians can deliver online assistance and troubleshooting to repair your computer network troubles fast and cost effectively. Progent has developed enterprise-level skills, software utilities, and support databases to identify and resolve IT problems while avoiding the high cost and time delays normally associated with on-site service visits.

If your Pennsylvania company is situated outside of the larger metropolitan areas such as Philadelphia, Pittsburgh, Allentown, or Erie, your local network systems support choices may be limited in technical expertise, or unavailable during urgent situations. This can result in a computer network that is unpredictable or causing productivity loss due to technical problems going unresolved for too long. Progent’s staff of field proven network engineers average more than 12 years of real-world industry experience, in the trenches of network support, performing a extensive range of technical projects for a extensive range of clients. This means you get not only the technical competency needed for the job, but an expert with field proven methods for applying those skills to deliver excellent network solutions.

Strategically Based in Silicon Valley
Progent is strategically based in the heart of California’s Silicon Valley, an area respected globally for innovation, technology leadership, and top-notch computer experts. Cisco is based in the city of San Jose and Microsoft’s Silicon Valley operation is Microsoft’s biggest besides their Washington headquarters. Other major high-tech corporations based in the Silicon Valley / San Francisco region include Google, Apple Computer, Intel, Yahoo, Symantec, Sun Microsystems, Juniper, and Oracle. This area is also the location of several of the highest ranked universities in the world. Progent has recruited a first-class group of Microsoft qualified consultants and Cisco CCIE network engineers from this sizable resource to make up the nucleus of Progent’s worldwide staff of information technology professionals.

In-depth Expertise in Microsoft's Popular Server Solutions
Progent provides in-depth expertise in Microsoft’s popular server platforms. Progent can provide Windows Server 2016 hybrid integration, Windows Server 2012 R2 consulting and support, Windows 2008 R2 expertise, Microsoft Windows Server 2003 professional help, Microsoft Windows 2000 help, MS Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 integration, Exchange Server 2010 maintenance, Microsoft Exchange Server 2007 maintenance, Microsoft SQL Server 2016 integration, and Microsoft SQL Server 2012 and 2014 assistance.

ProSight Active Security Monitoring (ASM) Endpoint Protection and Ransomware Recovery
The ProSight Active Security Monitoring (ASM) endpoint protection service incorporates next generation behavior-based machine learning tools to guard endpoints as well as physical and virtual servers against new malware attacks such as ransomware and file-less exploits, which easily evade traditional signature-based anti-virus products. ProSight ASM protects on-premises and cloud resources and provides a unified platform to address the entire malware attack lifecycle including protection, identification, containment, cleanup, and forensics. Key features include single-click rollback using Windows VSS and real-time network-wide immunization against new threats. Learn more about Progent's entire ProSight suite of low-cost network monitoring and management services for small and mid-size organizations.

ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting service combines advanced virtual server technology, a world-class data center, plus the technical expertise of Progent's Microsoft Gold Certified engineering staff to give small companies a comprehensive IT outsourcing solution that enhances network availability and protection, eliminates administrative hassle, and lowers expenses. Under Progent's Private Cloud Hosting model, the customer retains ownership of the data, the operating systems, and the applications. Since the environment is virtualized, it can be moved immediately to a different physical host without lengthy and chancy reconfiguration. With Private Cloud hosting, your network is not kept captive to a single hosting service. Learn about Progent's ProSight family of managed IT services for small and mid-size organizations.

Planning and Deployment Consulting for Cisco's Meraki Cloud-managed Wi-Fi Access Points
Progent's Meraki wireless access point experts provide online and on-premises support to assist organizations of any size to design, deploy, maintain, expand or debug Wi-Fi systems that include Cisco Meraki cloud-managed wireless access points. Progent can assist your business to configure and support Cisco's Meraki-based wireless networks for environments that can range from a teleworker's home or a remote office all the way to a large campus or a multi-site enterprise. Progent can also help you to configure other Cisco products such as switches, routers and ASA firewalls to build a cohesive network infrastructure that delivers the same access, responsiveness, security, manageability and availability for wired and Wi-Fi clients irrespective of their location or computing device. (Refer to Meraki switches consulting services.)

Exchange 2016 Migration Consulting
Progent's MS Exchange Server 2016 consultants can help your business in any and all phases of your migration to Exchange Server 2016 including planning HA infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization strategy; determining storage capacity required for your VMs, mailbox databases and log files; setting up hardware load balancing (HLB) for high-availability CAS services; planning, building and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Office 365; and setting up Outlook on the web.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is a low-cost service built around a phone discussion with a Progent information assurance consultant. The interview is intended to assess your company's ability to block or recover quickly after a ransomware incident. Progent will work with you personally to collect information concerning your existing AV defense and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can follow industry best practices to deploy a cost-effective security and backup environment that meets your company's requirements. For more information, see Progent's ProSight Ransomware Preparedness Report Service.

NetApp SAN Storage Solutions
Progent can provide enterprise customers online or onsite NetApp SAN consulting services for NetApp's complete family of SAN products including ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror data replication, SnapVauly incremental D2D backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series storage lines. Components of NetApp SAN technology supported by Progent include system dsign, hybrid-cloud integration, virtualization, migrations, non-disruptive updates, storage management, information assurance, disaster recovery, and remediation. Progent can provide Tier 3 support to help you to take care of problems with NetApp SAN environments efficiently based on best practices.

Planning and Support Services for System Center 2012 Virtual Machine Manager (SCVMM 2012)
Progent's System Center 2012 Virtual Machine Manager consultants can help businesses of any size to follow best practices to configure SCVMM 2012 hosts and host groups, networking, storage, and library resources; plan, integrate, and manage private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can help your company to migrate from an older edition of System Center Virtual Machine Manager or from another virtualization management system, and Progent can assist you to enhance and repair your existing SCVMM ecosystem to make sure you realize maximum return on investment. Progent can also provide SCVMM 2016 migration expertise to assist your organization to plan and execute a smooth migration from SCVMM 2012 to SCVMM 2016 so you can take advantage of stronger assurance features, high availability VMM storage options, and other enhancements.

Data Backup Expertise
Progent's backup and restore engineers offer consulting support for a wide array of utilities and services that deliver solutions for backing up Microsoft Windows, Mac, and Linux/UNIX physical and virtual servers and desktops as well as laptops and handhelds. Progent offers consulting support for leading backup products such as Acronis, Altaro VM Backup, Barracuda Backup and disaster recovery, Backup Exec, BackupAssist, CrashPlan PRO, DoubleTake/Carbonite, Mozy, Retrospect for Macintosh, Apple Time Machine, vSphere Data Protection, and Solaris FLARs. Progent's consultants can assist you to design, upgrade, or maintain backup/restore solutions for a range of topologies including local, edge to datacenter, cloud, or a mix.

Design and Deployment Support for Aironet 802.11ac Wireless Access Points
Progent's Cisco-certified Wi-Fi experts can assist you to upgrade to Aironet access points and Cisco wireless controllers that are compatible with the recently approved IEEE 802.11ac Wi-Fi specification, making it possible to triple the performance for your wireless LAN while expanding the signal coverage.

Fast and Economical Remote Support Nationwide
Progent has delivered online or onsite technical support assistance to businesses in each state in the country. Many of these customers have expressed their appreciation to Progent through testimonials to the high quality of Progent's support personnel. Take a look at Progent's client testimonials to learn what people have said concerning the quality of Progent's consulting services

Microsoft Office Access Database Application Development
Progent's Office Access consulting experts offer affordable online support for all releases of Office Access including Access desktop and Access Web App and offers expert assistance for application development, database migration, performance optimization, report design, and maintenance. Progent also offers tailored webinar training for Office Access application development and DBA services.

ProSight Managed Services for Network Monitoring and Management
Progent offers a selection of budget-friendly, flat-rate managed services intended to enable small and medium-size businesses to utilize the same advanced IT solutions deployed by some of the industry's top enterprises. The ProSight portfolio of network monitoring and management services addresses all critical facets of modern networking including email protection, behavioral-based threat defense, patch management, cloud-based backup/recovery, infrastructure monitoring and management, private cloud hosting, and network documentation management. To read Progent's white paper about the benefits of ProSight managed services for small businesses, click:10 Benefits of ProSight Managed IT Services.

Deployment Consulting for Lync 2013
Lync Server 2013 enables organizations of any size to create a manageable and secure communications ecosystem that permits the modern Bring-Your-Own-Device computing model with instant messaging (IM). instant messaging, presence, audio/video and web meetings with app sharing, as well as IP-based and PSTN telephony across a wide assortment of stationary PCs and mobile devices. Progent's Microsoft-certified Lync 2013 experts can help your company to assess the advantages of Lync 2013, create an on-premises, cloud-based (via Microsoft Lync Online) or hybrid topology suitable for your current and long-term goals, deploy Lync Server 2013 so as to speed up your ROI, and provide live online and onsite training to your management team and users. Progent offers expertise in critical pieces of a Lync Server 2013 solution including Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can assist your organization to combine Lync Server 2013 with key Microsoft Office and Office 365 apps such as Outlook clients, Excel and PowerPoint. If your organization are currently using Microsoft Lync, Progent's Skype for Business consultants can assist you to design and implement out an efficient migration to Skype for Business.

Talk to a Progent Computer Support Expert
To see how to contact a Progent computer consultant for online or onsite help in , call 1-800-993-9400 or visit Online Network Help.

© 2002- 2018 Progent Corporation. All rights reserved.