For small business computer networks located anywhere in the state of Pennsylvania, Progent's Microsoft and Cisco qualified technical team members can provide phone help and remote troubleshooting to resolve your computer system problems quickly and affordably. Progent has developed enterprise-grade skills, software utilities, and support knowledge bases to troubleshoot and resolve computer network problems without the cost and delays normally associated with in-person service visits.

If your Pennsylvania company is located outside of the larger metropolitan areas such as Philadelphia, Pittsburgh, Allentown, or Erie, your local computer support choices may be limited in technical capability, or unavailable during a crisis. This results in a computer network that is unstable or causing productivity loss due to technical issues continuing for too long. Progentís team of field proven network engineers average more than 12 years of real-world industry experience, in the trenches of network systems support, performing a extensive variety of technical projects for a varied range of clients. This means you get not only the technical competency needed for the job, but an expert with demonstrated methods for applying that expertise to assist with efficient network solutions.

World-class Cisco Support from Expert CCIE-certified Consultants
Progentís elite group of Cisco Certified Internetwork Expert (CCIE) consultants have been awarded a designation reserved for the most accomplished specialists for planning, configuring, implementing, and troubleshooting a diverse array of Cisco networking and interconnectivity solutions. There are only about 7,000 certified CCIEs worldwide, and attaining certification requires extensive proof of competency through written examinations and hands-on demonstrations to ensure that CCIEís can apply knowledge to real-world situations. CCIEís have a foundational understanding of core networking technologies and protocols that allow for rapidly developing multi-vendor solutions.

Amazon Web Services (AWS) Integration Consulting Services
Progent's Amazon AWS cloud integration consultants can provide cost-effective online consulting to assist companies to access Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for expandable high-performance storage, and Amazon Glacier for low-cost archival storage. Progent can help you with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, readiness evaluation, architectural design and review, testing, configuration, centralized administration, performance tuning, software license management, backup/restore solutions, and security. Progent can provide advanced expertise with firewalls and VPN access and can help you deploy all-cloud or hybrid networking models that efficiently integrate Amazon AWS cloud services. Progent can provide occasional support or Progent can deliver project management outsourcing or co-sourcing to help you move efficiently to the Amazon AWS cloud.

Progent's Integration and Development Services for Microsoft SQL Server 2016
Microsoft SQL Server 2016 offers significant improvements in speed, scale, security and compliance, high-availability, BOYD integration, and built-in analytics and reporting. Innovations include PolyBase for handling structured and unstructured files simultaneously for big data applications, R language support, Dynamic Data Masking, Mobile Report Publisher, and seamless management of local and cloud-resident resources. Progent's Microsoft Gold-certified SQL Server 2016 consultants can provide remote and onsite expertise to assist organizations of all sizes to design, implement, manage or troubleshoot any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all key Microsoft products such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Dynamics GP, Skype for Business, and System Center Operations Manager.

Windows 8.1 Integration Support
Progent's certified Windows 8.1 experts can provide a variety of network consulting services to assist organizations of any size to deploy, administer, and troubleshoot IT systems that include workstations, laptops, tablets, or smartphones based on Microsoft Windows 8.1. For enterprises, Progent's experienced project management consultants can assist to set up test environments to evaluate Microsoft Windows 8.1 and develop and manage Windows 8.1 deployment plans based on proven methodologies. Progent's consultants can also provide Windows 10 planning and migration help.

Oracle DBA Support and Application Programming
Progent offers the services of an Oracle expert for Oracle database administration support or an Oracle software developer for creating RDBMS business applications. Progent's Oracle database administrators can assist you to streamline critical Oracle management tasks such as database tuning, backup/recovery processes, and information security. Progent's Oracle software developers can assist you to design, test, enhance, or port Oracle programs based on PL/SQL. Progent offers experience with SQL Developer, SQL *Plus, and JDeveloper and can assist you to tune existing SQL programs using Oracle's SQL Tuning Advisor.

Wide and Deep Experience with Business Information Networks
Progentís group of close to 100 network experts means clients can take advantage of the leverage of over 1,000 years of combined background and shared information to fix the most vexing IT issues. Progentís certified information technology consultants have the knowledge and experience to identify fixes quickly and implement them affordably.

Hybrid Cloud Solutions Planning and Integration
Progent's hybrid cloud solutions consultantscan provide expert remote support to help companies of all sizes to integrate their networks with popular public clouds such as Azure and Amazon Web Services (AWS). Progent can assist you to plan and administer cost-effective hybrid environments that support Windows and Linux systems and applications in hybrid architectures that seamlessly combine local resources as well as public cloud services. To help you to incorporate public clouds with networks, Progent can provide a range of public cloud integration services that include Office 365 integration solutions with on-premises Exchange deployments and Azure enterprise hybrid cloud design and deployment services, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) programming and debugging.

Live Online Education for Desktop Applications
Progent provides online education for an array of client applications and operating systems such as Office and Office 365 Excel, Word, Access, Visio, Acrobat Writer, Photoshop CS, Crystal Reports, and Windows 10 and 8. Webinar-based learning provides all the advantages of traditional in-person sessions, such as instant communication between clients and teachers, but eliminates the expenses of travel and the hassle of trying to accommodate the availability of multiple trainees.

Microsoft Azure Cloud Planning and Integration Consulting Services
Progent's Azure planning and integration consultants can assist you with any aspect of Azure cloud migration including needs analysis, prerequisites evaluation, solution architecture, pre-production testing, deployment, automated administration, performance tuning, software license management, disaster recovery preparedness, security policy enforcement, and compliance validation. Progent can assist you to set up and debug firewall appliances and VPN tunnels so your users can safely access to Azure-based services, and Progent's Microsoft-certified consultants can help you set up critical Microsoft technologies to run in the cloud including Microsoft Windows Server, Exchange Server, SQL Server and Skype for Business. Progent can also assist you to set up a hybrid environment that transparently combines on-premises datacenters with Azure-based services.

Expert Wireless Consulting and Support
Progent's wireless integration consultants have broad backgrounds in the integration and maintenance of wireless networking technology and can help you to design, deploy, manage and repair wireless ecosystems that are secure, robust, expandable, simple to manage and operate, ready to support your critical workloads, and transparently integrated into hybrid cloud networks. Online and onsite Consulting services offered by Progent cover a variety of wireless technologies and include smartphone integration and management, Wi-Fi infrastructure design and deployment, Wi-Fi site surveys, Cisco wireless VoIP phone configuration and troubleshooting, and building-to-building wireless connections.

CRISC-certified IT Risk Management Experts
The CRISC program was established by ISACA in 2010 to validate an IT professional's skills to plan, implement, and maintain IS controls to reduce network risk. Progent can provide the services of a CRISC-certified engineer to assist you to develop and carry out a business continuity or disaster recovery strategy that follows leading practices promoted by CRISC and crafted to match your company's risk appetite, business goals, and budgetary guidelines.

Security Vulnerability Assessment for Small and Mid-size Business Networks
Progent has put together two low-cost service packages designed to enable small companies to receive an independent network security evaluation from a certified security consultant. With Progent's External Network Security Inventory Scan, an engineer administers an extensive examination of your network from outside your firewall to uncover possible weaknesses in the security profile you expose to the outside world. With Progent's Internal Network Security Inventory Scan, an engineer runs a network scan from a secure computer within your firewall to evaluate vulnerabilities to internal attacks. Both security inventory packages are configured and executed from a secured external location.

After-hours Online Technical Support
Progent's affordable extended hours remote technical support program offers clients round-the-clock access to remote technical support from Progent's TRC. Services available outside regular business hours include resolving problems with Microsoft servers, Microsoft Windows desktop troubleshooting, help with Microsoft Office applications, system backup and restore, and basic routing and switching help for Cisco technology.

Contact a Progent Network Support Expert
To learn how to get in touch with a Progent network support expert for online or onsite expertise in , call 1-800-993-9400 or go to Online Network Support.

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