For small company network systems located in the state of Pennsylvania, Progent's Microsoft qualified technical experts can deliver phone assistance and remote troubleshooting to repair your network systems problems quickly and cost effectively. Progent has developed top-notch expertise, software utilities, and support databases to identify and repair IT problems while avoiding the expense and time delays associated with onsite technical service dispatches.

If your Pennsylvania company is located outside of the larger metro areas such as Philadelphia, Pittsburgh, Allentown, or Erie, your local network systems support options may be limited in skills, or not available during a crisis. This results in a office network that is unpredictable or causing productivity loss due to technical problems continuing for too long. Progentís group of seasoned network engineers average more than 10 years of real-world computer industry experience, in the trenches of network systems support, performing a extensive variety of technical tasks for a broad range of customers. This means you get not just the technical skills needed for the job, but a consultant with proven methods for applying those skills to provide efficient network solutions.

Immediate Support for Urgent Issues
With Progentís urgent online computer support services, your company can receive instant support for problems that are causing lost productivity. Online support eliminates the long wait and higher cost associated with in-person network help. For ordinary administration work, Progentís online support consultants can finish the majority of jobs within a few minutes of a request, instead of forcing you to live with a problem for hours for on-premises support to show up.

Consulting Services for SCVMM 2012
Progent's System Center 2012 Virtual Machine Manager (SCVMM 2012) consulting experts can help businesses of any size to follow leading practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage systems, and library resources; design, implement, and administer private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for comprehensive monitoring. Progent can assist your company to migrate from an earlier version of System Center Virtual Machine Manager or from another management platform, and Progent can help you to optimize and troubleshoot your existing SCVMM 2012 environment so you get maximum return on investment. Progent can also provide Virtual Machine Manager 2016 migration expertise to help you to design and execute an efficient upgrade from Virtual Machine Manager 2012 to Virtual Machine Manager 2016 in order to benefit from stronger security features, more affordable VMM storage options, and other improvements.

Design and Configuration Consulting for Cisco's Meraki Indoor and Outdoor Wireless APs
Progent's Cisco Meraki Wi-Fi access point consultants provide online and onsite support services to help businesses of all sizes to plan, deploy, maintain, expand or repair Wi-Fi systems that utilize Cisco Meraki cloud-managed APs. Progent can assist your business to set up and manage Meraki-based wireless infrastructure for sites that can range from a teleworker's home or a remote office all the way to a campus or a multi-site enterprise. Progent can also assist you to integrate additional Cisco products such as switches, routers and ASA firewalls to create a seamless network infrastructure that provides the same access, performance, security, manageability and availability for wired and Wi-Fi users irrespective of their location or computing device. (See Meraki switches integration.)

iPhone Integration
Progent's iPhone and iPad integration consultants can provide cost-effective online consulting to help you to plan, deploy, and troubleshoot any facet of your iOS and Windows integration efforts and is available for short-term jobs to help you get past specific technical bottlenecks or major engagements to help you complete large-scale projects on time and within budget. Progent has expertise in on-premises, cloud-based, or hybrid networks and can help you create or support a resilient, secure and scalable network infrastructure that is best suited to your mode of computing. Progent also offers remote or on-premises training to show you how to manage and use your iOS devices in a safe, collaborative environment that maximizes the business value of your information system.

Wide and In-depth Knowledge of Business Information Networks
Progentís group of more than 80 network experts means customers benefit from the leverage of more than a thousand years of combined experience and shared information to fix the most difficult network problems. Progentís accredited information technology consultants possess the know-how to come up with solutions fast and implement them affordably.

Consulting and Support Services for System Center 2016 Virtual Machine Manager (SCVMM 2016)
System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 suite of IT infrastructure management products and is intended to offer a centralized mechanism for configuring and managing virtualized datacenters across hybrid environments that can incorporate on-premises and hosted datacenters and Microsoft Azure services. Progent's SCVMM 2016 consulting experts can assist organizations of any size with any aspect of designing, implementing, and maintaining a SCVMM 2016 ecosystem. Progent can assess your virtualization topology, help you migrate smoothly from legacy releases of VMM, design workflows for building and installing virtual machines and hosts, design fault-tolerant scale-out clusters, connect your private cloud infrastructure with public cloud services, set up virtual switches and load balancers, develop and debug PowerShell scripts, and assist you to evaluate the strategic business benefits of new capabilities like Storage Spaces Direct and Shielded VMs. Progent's hypervisor professionals can provide world-class Hyper-V consulting and VMware vSphere expertise.

Examples of Remote Consulting Services Available from Progent for Cisco Routers
Among the typical remote Cisco router support services offered by Progent include configuring domain name, DHCP, routing tables, NTP, security logon banner and user accounts; configuring iBGP, aggregation, static to EIGRP redistribution, and static route injection into OSPF; troubleshooting policy based routing to MPLS, routing configuration, and line settings; updating router's IOS image; validating router failover; troubleshooting VPN tunnel issues; producing a network diagram and documenting configuration; plus policy and disaster recovery planning.

The Progent Test and Design Lab at the Herakles/Quality Technology Services Data Center
The Progent Test and Training Lab located at the QTS Data Center in Sacramento has a collection of dedicated computers and network support equipment that can be utilized online or on premises to accommodate system testing, assessments, capacity modeling, forensics, disaster recovery planning, education, and additional reasons to help Progent's clients succeed with large-scale IT initiatives.

Eliminate Dependence on an Individual Freelance Consultant
By creating a partnership with a full-service IT support organization such as Progent as opposed to a freelance consultant, you are assured fast access to experienced professionals when you require them. You no longer have to be concerned that sickness, classes, time off, or conflicting jobs with different customers will leave you without support when you have a crisis.

Failover Clustering Help for Microsoft Windows Server 2016 and Windows Server 2012 R2
Progent can provide Microsoft Windows Server 2016 failover clustering integration, Microsoft Windows Server 2012 failover cluster consulting and support and Windows Server 2008 clustering support services to help your enterprise implement clustered server configurations that offer high uptime, even for normal maintenance functions. This high-availability is possible because any server in a cluster can be brought down for servicing without impacting users. Clustering also enables IT personnel to install critical security enhancements during normal business hours without reducing user productivity.

Planning and Deployment Consulting for Skype for Business
Progent's Skype for Business experts can provide online and onsite consulting services for organizations of any size to evaluate the benefits of upgrading to Microsoft Skype for Business or Skype for Business Online from any version of Lync Server or Microsoft Office Communications Server. Progent can help your business to plan an on-premises, cloud or mixed topology; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint and Office or Office 365; configure HA mechanisms; connect Skype for Business with your PSTN gateway; and integrate third-party collaboration systems like Cisco Video Interop Server. Progent's certified information security consultants can assist you create and validate a security strategy for your Skype for Business deployment that is compliant with regulatory standards.

Comprehensive Consulting and Support Services for Systems at Colocation Data Centers
There are hundreds of enterprise-level data center colocation sites in the San Francisco Bay Area and major metropolitan areas across the U.S., and Progent's colocation center support team can enhance your network's fault tolerance and performance by helping you select a colo facility that addresses the individual requirements of your organization such as geographic proximity, size, connectivity, affordability, and extra additional features and services. Progentís colocation center support services are designed for companies with hardware located at colo hosting facilities and in need of on-demand in-person assistance at the colocation facility as well as online help from Microsoft and Cisco certified experts. Progent provides a selection of colocation center support services including system topology analysis, Windows and UNIX server installation and maintenance, troubleshooting for server and communications infrastructure, development and installation of fault tolerant systems, architecting and implementing layered security defenses, firewall integration and support, designing load balancing solutions, and planning high-availability server and storage cluster systems.

Management Support for Microsoft Lync Server 2013
Microsoft Lync Server 2013 enables organizations of all sizes to create a centrally managed and protected communications environment that supports a BYOD computing model with instant messaging (IM). instant messaging, real-time presence, audio/video and web meetings with application sharing, as well as IP and PSTN telephony enabled for a wide assortment of stationary PCs and handheld clients. Progent's certified Lync 2013 consultants can assist your company to assess the advantages of Lync 2013, design an on-premises, cloud-resident (with Lync Online) or hybrid model suitable for your present and future goals, deploy Lync 2013 so as to speed up your return on investment, and deliver custom webinar and onsite training to your management staff and users. Progent has in-depth expertise in key pieces of a Lync Server 2013 deployment including Windows Server, SQL Server Express and Exchange Server, and Progent can assist you to combine Lync 2013 with key Office and Office 365 apps including Outlook clients, Word and PowerPoint. If you are already running Microsoft Lync Server, Progent's Microsoft Skype for Business experts can help you to design and implement out a smooth upgrade to Skype for Business.

Cisco ASA Firewall and PIX Firewall and Firepower Services Expertise
The latest generation of ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide significantly more value than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX 500 firewalls for new deployments. Progent's Cisco-qualified CCIE network consultants can help you to manage your existing PIX or ASA 5500 firewalls or upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent's consultants offer online and on-premises help with ASA 5500-X firewalls with Firepower Services and can help your business to design, configure, optimize, manage and troubleshoot firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services.

Contact a Progent Computer Consultant
To learn how to get in touch with a Progent network support expert for online or on-premises expertise in , phone 1-800-993-9400 or go to Online Network Support.

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