For business networks located throughout the state of Pennsylvania, Progent's Microsoft and Cisco qualified technical team members can deliver phone help and troubleshooting to solve your computer system issues fast and affordably. Progent has acquired top-notch skills, advanced software utilities, and support databases to identify and repair computer network problems without the expense and delays normally associated with onsite service visits.

If your Pennsylvania small business is situated outside of the larger metropolitan areas such as Philadelphia, Pittsburgh, Allentown, or Erie, your local network support options may be limited in technical expertise, or not available during a crisis. This results in a network environment that is unusable or causing efficiency loss due to technical issues going unresolved for too long. Progentís team of network consultants average more than 10 years of real-world industry experience, in the trenches of computer network support, performing a extensive range of technical projects for a diverse range of clients. This means you get not just the technical know how needed for the job, but an expert with field proven methods for applying that expertise to assist with efficient network solutions.

Amazon AWS Integration Consulting Services
Progent's Amazon Web Services (AWS) integration experts can provide affordable remote support to assist businesses to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3 for expandable cloud storage, and Amazon Glacier for low-cost long-term archiving. Progent can help your IT team with every aspect of Amazon AWS integration including requirements analysis, readiness evaluation, architectural design, testing, configuration, centralized administration, performance optimization, licensing management, disaster recovery mechanisms, and security and compliance. Progent offers advanced expertise with firewalls and VPN access and can show you how to create all-cloud or hybrid ecosystems that seamlessly incorporate Amazon AWS cloud services. Progent can provide as-needed expertise or Progent can provide project management outsourcing or co-sourcing services to help you migrate efficiently to the Amazon AWS platform.

Cisco Unified Communications Manager and Unified CM Express Planning, Deployment and Troubleshooting
Cisco Unified Communications Manager, previously branded CallManager, functions as the center of Cisco's collaboration platform. Unified Communications Manager and Unified CM Express (CME) offer a borderless IP-PBX by integrating tightly with applications that include Unified CM IM and Presence Service, Cisco Unity Connection for voicemail, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact solution. Progent's CCIE-certified Cisco Unified CM experts can assist with any aspect of Unified Communications Manager setup and debugging in areas such as integrating Voice over IP phones and desktop video IP phones, designing dial plans, integrating SIP trunks and CUBE internetworking, installing ISR G2 routers with CUBE support, creating Cisco UCS server failover systems for survivability, and integration with Exchange Server and Skype for Business.

Planning and Configuration Consulting for Meraki Cloud-managed Wi-Fi Access Points
Progent's Meraki Wi-Fi access point consultants offer remote and onsite support to help businesses of all sizes to design, install, manage, upgrade or debug Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can assist you to configure and manage Meraki-based Wi-Fi networks for sites that range from a teleworker's home or a branch office all the way to a campus or a nationwide enterprise. Progent can also assist you to configure other Cisco technology such as switches, routers and firewalls to build a cohesive ecosystem that provides the same connectivity, responsiveness, security compliance, manageability and uptime for wired and wireless users irrespective of their location or device. (See Meraki switches integration.)

Juniper Consulting and Support
Progent's Juniper-certified network consultants can assist you to plan and implement Juniper Firewall and VPN technology, optimize and support your infrastructure, and migrate efficiently from discontinued equipment to current versions. Progent's Junos OS engineers offer support for Juniper's premiere network operating system to enable your business to simplify the administration and strengthen the protection of your Juniper and NetScreen VPN appliances, routers, and switches. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS software productss and can help you maintain networks that include a mix of Juniper's software platforms.

Easy Payment via Credit Card
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's easy payment alternatives for emergency technical support include VISA, MasterCard, American Express, and Discover. Monthly billing and Net payment terms are available for established accounts.

Windows 8.1 Integration Support
Progent's Microsoft-certified Windows 8.1 consultants can provide a variety of network consulting services to help companies of any size to deploy, administer, and support environments that include workstations, laptops, tablets, or Windows phones based on Microsoft Windows 8.1. For larger organizations, Progent's experienced project management consultants can help create testing labs to evaluate Microsoft Windows 8.1 and develop and manage Windows 8.1 deployment plans based on industry best practices. Progent's consultants also offer Windows 10 migration assistance.

Progent's Consulting Services for SQL Server 2016
SQL Server 2016 introduces significant improvements in speed, scale, security and compliance, availability, mobile computing integration, plus integrated BI. Innovations include PolyBase for processing SQL and NoSQ databases in one appliance for data warehousing, R language integration, Dynamic Data Masking, Mobile Report Publisher, and centralized management of on-premises and cloud operations and services. Progent's Microsoft certified SQL Server 2016 consulting experts can provide online and on-premises expertise to assist businesses of any size to plan, deploy, manage or debug any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other core Microsoft platforms including Windows Server, Exchange Server 2016, SharePoint, Microsoft Dynamics GP, Skype for Business, and System Center Operations Manager.

Some Examples of Remote Support Services Offered by Progent for Cisco Routers
Among the typical online Cisco router support services offered by Progent's certified Cisco experts include configuring domain name, IP addressing, routing tables, logging, and user accounts; configuring HSRP, aggregation, static to EIGRP redistribution, and static route injection into OSPF; fixing NAT configurations, routing maps, and BGP peering arrangements; updating router's IOS image; setting up and confirming failover; resolving VPN tunnel and routing problems; producing a network diagram and documenting router setup; plus security and business recovery planning.

Citrix Certified XenServer Support Services
Progent's Citrix XenServer consultants can assist your company to evaluate the strategic benefits of XenServer and additional Citrix platforms, and can help you to plan, test, execute, troubleshoot, and maintain a Citrix XenServer installation. Progent can also assess your existing Citrix technology deployment and show you how to enhance resource utilization, responsiveness, protection, availability, and recoverability.

Consulting Services for System Center 2012 Operations Manager (SCOM 2012)
Progent's Microsoft certified System Center 2012 Operations Manager consulting experts have more than a decade of experience designing, implementing, optimizing and repairing System Center Operations Manager solutions and offer organizations of all sizes advanced remote or onsite consulting services for System Center 2012 Operations Manager. Progent can help your company to design an architecture for Microsoft SCOM 2012 servers that delivers the performance and resilience required to monitor your datacenter effectively, whether your infrastructure are on-premises, cloud-based, or a mixed environment. Progent's SCOM consultants can also help you to import and customize SCOM 2012 management packs based on leading practices for monitoring network infrastructure as well as Microsoft and third-party apps and services. In addition, Progent can provide responsive remote or on-premises troubleshooting to assist you to remediate serious issues detected by SCOM 2012. Progent can also provide Microsoft System Center 2016 Operations Manager (SCOM 2016) expertise to help your organization to upgrade efficiently from Operations Manager 2016 to Operations Manager 2016.

64-bit Processing Upgrade Help
Progentís 64-bit migration experts can assist you to update your application servers and workstations efficiently from 32 bits to 64 bits. Progent can help you to calculate the costs and advantages of upgrading to 64-bit processing, plan a cost-effective upgrade strategy that minimizes business interruptions, and offer responsive remote support to assist you to configure 64-bit operating systems and application software on your current hardware. Progent's Microsoft certified processing consultants can assist you to integrate the 64-bit editions of Microsoft products like Microsoft Windows Server 2008, SQL Server, Microsoft Windows 7, and Office Excel.

Unity Connection and Unity Express (CUE) Consulting
Cisco Unity Connection, a seamless expansion of Unified Communications Manager (CUCM), is a converged voicemail platform that facilitates teamwork by offering flexible set of options for accessing voice messages within an environment that is simple to implement and administer. Cisco Unity Connection lets you access and manage voicemail messages from your Exchange inbox, browser, Jabber, a Cisco Unified IP endpoint, an iPhone or other smartphone, or a tablet. Cisco Unity Express (CUE), available in select Cisco Integrated Services routers, provides cost-effective voicemail, unified messaging, interactive voice response (IVR), and greeting functions for small to mid-size businesses and corporate satellite locations with up to 500 workers. Progent's Cisco-qualified CCIE consultants can provide Unity Connection and Unity Express (CUE) configuration and technical support services to ensure that your CUE deployment gives you maximum business value.

Microsoft System Center 2016 Consulting Services
Microsoft System Center 2016 delivers important enhancements in the management of hybrid cloud environments through comprehensive integration with Windows Server 2016, Windows 10 clients; unified management of heterogeneous networks that include Linux, Hyper-V and VMware; and better cloud support including tighter integration with Microsoft Intune for Apple iPhone and Android smartphone management plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics. Progent's System Center 2016 consulting experts can provide advanced online and on-premises support for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to design and install a new implementation of System Center 2016, extend or optimize an existing one, migrate smoothly from an earlier version of System Center, or debug your System Center environment.

Security Inventory Scanning for Small and Mid-size Business Networks
Progent offers two low-cost service packages designed to enable small businesses to receive a professional security assessment from a qualified security consultant. With Progent's External Network Security Inventory Scan, a security engineer runs a comprehensive test of your network from beyond your company firewall to uncover possible risks in the security posture you expose to the public. With Progent's Internal Security Inventory Scan, an engineer executes a network scan from a secure machine within your firewall to assess the risk to internal threats. The two security inventory services are set up and run from a protected external location.

Talk to a Progent Network Consultant
To learn how to contact a Progent network consultant for remote or on-premises expertise in , call 1-800-993-9400 or visit Online Network Support.

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