For office computer networks located anywhere in the state of Pennsylvania, Progent's Microsoft and Cisco certified consultants can deliver phone help and remote troubleshooting to resolve your computer system troubles quickly and cost effectively. Progent has acquired world-class skills, advanced software utilities, and support knowledge bases to diagnose and resolve computer network problems without the cost and time delays normally associated with on-site service dispatches.

If your Pennsylvania company is situated outside of the larger metropolitan areas such as Philadelphia, Pittsburgh, Allentown, or Erie, your nearby network systems support options may be limited in expertise, or not available during an emergency. This results in a computer network that is unstable or causing productivity loss due to technical problems going unresolved for too long. Progentís group of network engineers average more than twelve years of real-world industry experience, in the trenches of network systems support, performing a wide range of technical tasks for a diverse range of clients. This means you get not just the technical competency needed for the task, but a professional with proven methods for applying that expertise to provide efficient network solutions.

Full Array of Security Consulting Services
Progent's CISM, GIAC, and CISA certified security consultants can assist you to perform comprehensive security assessments, restore operations rapidly from virus and worm attacks, set up firewalls, configure safe mechanisms for remote and mobile connectivity, install spam and virus protection and email encryption, and craft a company-wide security strategy based on round-the-clock automated network monitoring. Progent's ProSight family of remote security monitoring and management services includes ProSight Active Security Monitoring for behavior-based threat detection and ProSight Enhanced Security Protection (ESP) for centralized endpoint protection.

NetApp SAN Storage Solutions
Progent offers enterprise customers online or onsite NetApp SAN consulting support for NetApp's complete portfolio of SAN storage products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud infrastructure, SnapMirror data replication, SnapVauly continuous D2D backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's FAS, AFF, V-Series and N-Series hardware products. Components of NetApp SAN solutions supported by Progent include system architecture, hybrid-cloud deployment, virtualization, migrations, transparent updates, system management, information assurance, high availability, and troubleshooting. Progent offers Level 3 support to help you to take care of issues with NetApp SAN storage environments quickly and affordably following best practices.

Hybrid Cloud Solutions Design and Integration
Progent's hybrid cloud solutions consultants can provide expert remote consulting to assist organizations of all sizes to connect their IT infrastructure with popular public cloud platforms such as Microsoft Azure and Amazon AWS. Progent can assist you to plan and manage hybrid ecosystems that can include Windows and Linux systems and apps in hybrid topologies that combine local IT assets along with public clouds. To help you to incorporate cloud services with physical datacenters, Progent can provide a variety of cloud integration support services that include Office 365 Exchange Online integration solutions with on-premises installations of Exchange and Microsoft Azure enterprise hybrid cloud planning and integration services, Amazon Web Services cloud integration, and Amazon Web Marketing Service development and troubleshooting.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is an affordable service built around a brief discussion with a Progent information assurance expert. The interview is designed to evaluate your organization's ability either to stop or recover rapidly from a ransomware incident. Progent will work with you personally to gather information about your existing AV defense and backup system, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can follow best practices to deploy a cost-effective AV and backup/recovery environment that meets your company's needs. For additional information, visit The ProSight Ransomware Preparedness Report.

Online Seminars for Desktop Apps
Progent provides online instruction for an array of productivity applications. Progent's Online training covers areas such as Office 365 Excel and Power BI reporting, Office 365 Word VBA programming, Publisher co-editing, Outlook security, Microsoft Office Access programming, Microsoft Dynamics GP (Great Plains) customization, and Windows 10 configuration. Live online learning offers all the advantages of traditional in-person seminars, such as instant communication between clients and teachers, but eliminates the costs of travel and the hassle of attempting to synchronize the schedules of multiple trainees.

Integration Expertise for Office 365 Apps and Cloud Services
Office 365 is Microsoft's expanding suite of client productivity apps and cloud-hosted services offered on a monthly or annual subscription basis. Office 365 programs and cloud services are offered in a variety of subscription plans intended for markets ranging from students and households to enterprises. Progent can provide fast and easy remote access to specialists with in-depth knowledge of Microsoft, macOS, iOS, and Android technology. Progent can assist your business to understand the wealth of subscription options offered with Office 365 and integrate your network with Office 365 so you realize top business value. Progent's Office 365 integration consultants offer expertise with cross-vendor networks that incorporate Windows, macOS or OS X, and Linux technology. Progent can also help you to create and manage hybrid ecosystems that seamlessly combine on-premises and cloud-based products and services.

Microsoft Windows 8.1 Management and Troubleshooting and Migration
Progent's Microsoft-certified Windows 8.1 consulting experts can deliver a range of network consulting services to assist companies of all sizes to support, manage, and repair networks that include desktops, notebooks, tablets, or Windows phones powered by Microsoft Windows 8.1. Progent's consultants also offer Windows 10 planning and migration help.

Microsoft SQL Server 2012 Consulting
Progent offers the support of certified SQL Server 2012 engineers and seasoned database application developers, database administrators, project managers, network infrastructure engineers, disaster recovery/business continuity specialists, and security consultants to assist you to maintain your Microsoft SQL Server 2012 solution and define an efficient and safe network infrastructure that helps you maximize the strategic benefit of SQL Server 2012. Progent can also assist your organization to upgrade to SQL Server 2016 or transition to Microsoft SQL Server 2014 from SQL Server 2012.

Eliminate Dependence on an Individual Freelance Consultant
By building a relationship with a full-service IT support organization such as Progent as opposed to a freelance consultant, you are ensured timely availability of knowledgeable professionals when you need them. You no longer have to be concerned that sickness, classes, time off, or conflicting jobs with other customers will leave you without help when you have a crisis.

Cisco ASA and PIX Firewall and Firepower Services Expertise
The new Cisco ASA 5500-X Series of firewalls with Firepower Services offer substantially more value than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX security appliances for all new installations. Progent's Cisco-qualified CCIE network consultants can help your company to manage your existing PIX or Cisco ASA 5500 security appliances or upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide remote and onsite help with ASA 5500-X firewalls with Firepower Services and can assist your business to design, deploy, tune, manage and troubleshoot firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.

Microsoft SQL Server Application Development
Progent's SQL Server developers can help you to create and maintain database applications based on Microsoft's SQL Server database platform. Progent adheres to leading lifecycle management practices to create efficient, easy-to-manage SQL Server database applications and knows how to work with a customer's management to deliver programs in a cost effective and cost-effective way. Progent for can help your company to create SQL Server applications by offering a wide array of professional services including requirements analysis, logical and physical modeling, normalization, T-SQL programming, software installation, storage management, performance tuning, backup/recovery, partitioning, consolidation of stored procedures, synchronization mechanisms, security, and fault tolerance.

Consulting and Support Expertise for System Center 2012 Operations Manager
Progent's Microsoft-certified Microsoft SCOM 2012 consultants have more than a decade of experience planning, deploying, enhancing and troubleshooting System Center Operations Manager solutions and can provide organizations of all sizes advanced online or onsite consulting support for SCOM 2012. Progent can help you to plan an architecture for System Center 2012 Operations Manager servers that delivers the performance and resilience required to watch over your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a mixed environment. Progent's SCOM consultants can also assist you to install and tune SCOM 2012 management packs according to best practices for monitoring network infrastructure as well as Microsoft and third-party applications and services. Also, Progent can deliver fast online or onsite troubleshooting to assist you to fix serious issues detected by Microsoft SCOM 2012. Progent can also provide System Center 2016 Operations Manager expertise to assist you to upgrade smoothly from SCOM 2012 to Operations Manager 2016.

PC and Mobile Device Centralized Configuration Management Support
Progent's Microsoft-certified consulting team offers Configuration Manager 2016 cloud integration, Microsoft System Center Configuration Manager (SCCM 2012) design and deployment and Microsoft Intune integration help to centralize and streamline the management of your PCs and Cloud-connected tablets and smartphones. Progent can assist you to migrate efficiently to SCCM 2016 from an older device management solution or assist you to modify your current SCCM 2016 ecosystem to support your changing business needs.

Get in Touch with a Progent Network Support Expert
To find out how you can access a Progent computer consultant for remote or on-premises support in , call 1-800-993-9400 or go to Online Computer Support.














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