For business networks located anywhere in the state of Pennsylvania, Progent's Microsoft authorized consultants can deliver remote phone help and troubleshooting to resolve your computer network troubles quickly and affordably. Progent has acquired top-notch skills, software utilities, and support databases to identify and repair network problems without the cost and delays associated with onsite service visits.

If your Pennsylvania company is located outside of the larger urban areas such as Philadelphia, Pittsburgh, Allentown, or Erie, your nearby network support choices may be limited in technical capability, or not available during an emergency. This can result in a computer network that is unstable or causing wasted time due to technical issues persisting for too long. Progent’s team of field proven network engineers average more than twelve years of real-world industry experience, in the trenches of network systems support, performing a extensive variety of technical tasks for a diverse range of customers. This means you obtain not only the technical competency needed for the job, but an expert with demonstrated methods for applying that expertise to provide efficient network solutions.

Apple iPhone Integration and Management
Progent's iPhone and iPad integration consultants can provide cost-effective online assistance to help you to design, deploy, and troubleshoot any aspect of your iPhone and iPad and Windows integration efforts and is available for short-term tasks to help you through specific technical bottlenecks or long-term engagements to help you complete large-scale initiatives on time and within budget. Progent has experience in local, cloud-based, or hybrid environments and can help you build or maintain a resilient, protected and scalable infrastructure that aligns with your mode of computing. Progent also offers online and onsite training to show you how to manage and use your iPhones and iPads in a secure, team-oriented environment that optimizes the business value of your information network.

Full Range of Security Consulting Services
Progent's CISA, GIAC, and CISSP certified security consultants can assist you to perform complete security assessments, recover quickly from virus attacks, set up firewalls, configure safe mechanisms for off-site and mobile access, install spam and virus protection and email encryption, and develop a company-wide security strategy based on 24x7 automated monitoring.

Part-time CIO Services
Progent can provide companies with an information management professional who can function as a temporary or part-time CIO. This veteran IT executive can offer strategic direction to help you to deploy sensible IT products to enhance business operations so they match better with your business objectives. Your company can develop and install a well conceived information technology plan without incurring the expense of a full-time Chief Information Officer. Key services Progent's part-time Chief Information Officer can perform include strategic planning, planning technology budgets, developing models for Return on Investment, optimizing business processes, negotiating contracts with suppliers, establishing security and compliance policies, cash flow management, streamlining network administration, desktop support solutions, patch control, and disaster recovery/business continuity preparedness.

Microsoft Exchange 2016 Migration Support Services
Progent's certified Microsoft Exchange Server 2016 experts can help your business in any and all phases of your upgrade to Microsoft Exchange 2016 such as planning high availability (HA) system topology for a local, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V design; determining mass storage requirements for your VMs, databases and logs; setting up hardware load balancing (HLB) for high-availability CAS services; designing, configuring and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating your firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).

Juniper Consulting
Progent's Juniper-certified network consultants can assist your company to design and implement Juniper Firewall and VPN technology, optimize and troubleshoot your network infrastructure, and migrate smoothly from outdated equipment to the latest versions. Progent's Junos OS engineers offer support for Juniper's flagship network operating system to help you to streamline the management and strengthen the security of your Juniper and NetScreen VPN appliances, firewalls, and high-performance switches. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS software platforms and can help organizations manage environments that include a combination of Juniper's OS platforms.

NetApp SAN Storage Solutions
Progent offers enterprise customers online or onsite NetApp SAN consulting support for NetApp's entire family of SAN storage products including Data ONTAP data management, MetroCluster, FlexPod private cloud infrastructure, SnapMirror data replication, SnapVauly continuous backup, Virtual Storage Console for VMware vSphere, MultiStore for storage partitioning, OnCommand Unified Manager Core, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Components of NetApp SAN technology supported by Progent include system architecture, hybrid-cloud integration, virtualization, migrations, transparent updates, storage management, security and compliance, disaster recovery, and remediation. Progent offers Level 3 support to assist you to take care of issues with NetApp SAN environments efficiently following best practices.

Network Consulting for Local Governments and School Districts
Progent has a long background delivering a broad range of remote IT consulting and urgent repair services to local governments and school districts throughout the U.S. Progent is among the pioneers in delivering expert online IT consulting and has delivered network support to organizations in every state. Progent's remote information technology support for local governments saves travel costs and solves issues faster than onsite service calls.

Unified Communications Manager and Unified CM Express Planning, Deployment and Troubleshooting
Cisco Unified Communications Manager (Unified CM), previously known as CallManager, is the core of Cisco's collaboration portfolio. Cisco Unified CM and Unified CM Express (CME) offer an advanced IP-PBX solution by integrating closely with apps such as Unified Communications Manager IM and Presence Service with Jabber support, Unity Connection for voicemail, Mobile Connect for Single Number Reach (SNR), and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact center. Progent's Cisco-certified CUCM experts can help with any aspect of CUCM support and debugging in areas such as integrating Cisco VoIP phones and desktop video phones, reviewing dial plans, configuring SIP PSTN trunks and CUBE session border controllers, deploying Cisco ISR routers with CUBE support, designing UCS server clustering systems for high availability, and integration with Microsoft Exchange Server and Skype for Business.

Expert Wireless Engineering and Support
Progent's wireless solutions consultants have broad expertise in the implementation and maintenance of wireless networking technology and can help your IT team to plan, deploy, manage and repair wireless ecosystems that are secure, resilient, scalable, simple to manage and operate, ready to handle your vital workloads, and transparently incorporated into hybrid cloud networks. Online and on-premises support provided by Progent span a selection of wireless technologies and include smartphone management, Wi-Fi network infrastructure planning and installation, Wi-Fi site surveys, Cisco wireless VoIP phone configuration and troubleshooting, and building-to-building wireless integration.

Planning and Configuration Consulting for Aironet 802.11ac Wi-Fi Access Points
Progent's Cisco-certified wireless consultants can help your business to upgrade to Aironet wireless access points and Cisco wireless controllers that are compatible with the new IEEE 802.11ac Wi-Fi specification, enabling you to get three times the performance for your Wi-Fi LAN while expanding the coverage.

Immediate and Affordable Remote Support Nationwide
Progent has provided online or on-premises technical consulting service to businesses in each state in the country. Many of these customers have shown their high regard for Progent via testimonials to the excellence of Progent's service personnel. Check out Progent's customer testimonials to see what people say concerning the high level of Progent's IT services

Microsoft Exchange 2013 Migration Support
Progent can provide comprehensive Microsoft Exchange 2013 migration support services such as cost/benefit evaluation, outsourced or co-sourced project management, site prep, specification of all new software and hardware needed, setting up your Active Directory (AD) forest and its domains to work with your Exchange Server 2013 environment, designing DAGS that deliver HA and resilience to your Exchange mailboxes, system testing at a customer's site or at Progent's testing lab, managing temporary coexistence of Microsoft Exchange 2013 and previous versions of Exchange Server, implementation of the production Exchange environment, decommissioning the previous system, and training for customer's support group and end users.

Cisco ASA and PIX Firewall and Firepower Services Consulting
The latest generation of Cisco ASA 5500-X Family of firewalls with Firepower Services offer significantly more performance than Cisco's earlier PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 security appliances for all new deployments. Progent's Cisco-certified CCIE network consultants can assist your company to maintain your legacy PIX or Cisco ASA 5500 security appliances and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide online and on-premises support for ASA 5500-X firewalls with Firepower Services and can help you to design, integrate, tune, administer and troubleshoot firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.

Talk to a Progent Network Support Expert
To learn how you can access a Progent network support expert for online or onsite support in , call 1-800-993-9400 or visit Remote Computer Help.

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