For office computer networks located throughout the state of Pennsylvania, Progent's Microsoft and Cisco certified consultants can deliver phone help and troubleshooting to resolve your computer network troubles quickly and cost effectively. Progent has developed enterprise-class skills, sophisticated utilities, and support knowledge bases to troubleshoot and repair network problems while avoiding the cost and time delays normally associated with onsite service calls.

If your Pennsylvania company is located outside of the larger metropolitan areas such as Philadelphia, Pittsburgh, Allentown, or Erie, your local network support choices may be limited in skills, or unavailable during a crisis. This can result in a computer network that is unusable or causing productivity loss due to technical problems going unresolved for too long. Progent’s group of expert network professionals average more than 12 years of real-world industry experience, in the trenches of network systems support, performing a broad variety of technical projects for a extensive range of clients. This means you obtain not only the technical skills needed for the job, but a professional with proven methods for applying those skills to assist with affordable network solutions.

Strategically Based in California's Silicon Valley
Progent is located in California's Silicon Valley, a region recognized worldwide for creativity, advanced technology, and top-notch network experts. Cisco is headquartered in the city of San Jose and Microsoft’s Silicon Valley campus is Microsoft’s largest besides Redmond. Other leading technology companies based in the San Jose / San Francisco Bay Area include Google, Apple, Intel, Yahoo, Symantec, Sun, Juniper, and Oracle. This region is also the location of some of the top ranked universities in the world. Progent has built a first-class group of Microsoft certified experts and Cisco certified CCIE network engineers from this large resource to form the core of Progent’s worldwide staff of computer network specialists.

Immediate Assistance for Urgent Problems
With Progent’s urgent remote network troubleshooting services, you can get immediate support for problems that are causing network disruption. Remote help eliminates the long wait and higher cost associated with in-person technical service. For typical administration work, Progent’s online support engineers can complete the majority of jobs within minutes of a request, instead of requiring you to live with a problem for hours for on-site help to arrive.

In-depth with in Microsoft's Popular Server Platforms
Progent provides broad experience with Microsoft’s popular server platforms and applications. Progent can provide Microsoft Windows Server 2008 engineering services, Microsoft Windows 2003 professional help, Windows 2000 Server expertise, Microsoft Exchange 2007 design services, Microsoft Exchange 2003 upgrade services, and SQL Server 2008 technical support.

Desktop Consulting and Support Services
Progent's desktop support staff can assist your company to install PCs, notebooks, or wireless devices as needed or assist you to design and implement a large-scale move to a new edition of an OS or an updated release of a key desktop application. Progent's Microsoft-certified desktop consultants can configure titles from Microsoft's Office suite of end-user products or Microsoft Dynamics accounting and customer relationship programs on your workstations so they integrate productively with other Microsoft programs, products from popular vendors, database servers, and key solutions network-wide. For example, Progent can set up Microsoft Outlook on a desktop or notebook to match both the work pattern of the user and the security policies of your business. Progent can in addition provide remote and in-person troubleshooting services for workstations.

Virtual Hosting Services
Progent's Virtual Hosting service combines advanced virtual server platforms, a world-class data center, plus the support experience of Progent's Microsoft Gold qualified engineering team to give small companies a comprehensive IT outsourcing solution that enhances network availability and protection, eliminates management hassle, and saves money. With Progent's Virtual Data Center Hosting model, the customer owns the data, the operating systems, and the applications. Since the environment is virtualized, it can be transported immediately to a new hardware host without lengthy and risky reinstallation. With Virtual Data Center Hosting, your network is not kept hostage to a specific hosting provider.

Sun Solaris Consulting Services
Progent offers your small business access to certified Sun Solaris consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISSP and CISM certification. Progent’s can provide consultants to support Sun Solaris co-existence with Microsoft Windows and Linux-based environments and can also assist your company to implement migrations between Sun Solari and Windows-based environments.

Apple Mac Support Services
Progent's Mac OS X support professionals can provide Apple Macintosh users an assortment of services including desktop support, assistance with Apple Mac applications, security and accessibility expertise, integration with Windows networks, and custom education. For business networks based exclusively on Mac OS X or for environments incorporating a combination of Mac, Linux, and Windows powered servers and workstations, Progent has the experience and depth to handle the complexity of designing, setting up and managing a network infrastructure that is stable, secure, efficient, and aligned with your business needs.

Experience with a Wide Range of Business Networks
Progent’s expert certified engineers have provided IT IT support to thousands of businesses in hundreds of diverse sectors, giving Progent a unique perspective on what network solutions work and which ones don’t. Progent has provided online IT service to companies in each state in the United States. and offers on-premise support in most zip codes. Progent regularly receives client commendations confirming the excellence of Progent's support team.

Cost-effective Network Support Solutions
Many small companies utilize poor metrics when shopping for a computer network consultant. Cost per hour is seldom a reliable measure for value. A consultant with inadequate technical background can take many times longer to perform the identical task than an experienced Information Technology expert. For example, charging 30% less per hour, but taking three times longer for the same job is hardly a bargain. Even worse, a poorly architected or implemented network infrastructure that is undependable and difficult to administer or upgrade can cost a business many times over its initial price because of lost productivity. Progent's customer testimonials from satisfied companies across the United States indicate the efficiency of Progent's service model and the technical capability of Progent's team of IT professionals.















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