Palm Bay, FL Remote Support from Certified Computer Network Service Professionals
Progent's computer troubleshooting services can deliver your Palm Bay, FL business budget-friendly and consistent access to world-class information technology experts. By delivering network support service when you require it, providing specialized expertise for key applications, offering unique services such as automated network monitoring, and billing only for services you receive, Progent offers your Palm Bay, Florida company an economical option for optimizing the business value of small office information systems. If you have an onsite system, rely on cloud-based infrastructure, or have a hybrid cloud/on-premises network, Progent is the intelligent way for organizations to create and manage a reliable and safe information system and to have quick access to the skilled consulting ordinarily available only to corporations who can afford a sizeable internal information technology staff.

For medium-size and enterprise companies, Progent offers co-sourcing and project management services to reinforce the technical skills of your internal IT support staff. This can reduce expenses and minimize technical risks for major IT initiatives such as application programming, disaster recovery planning and testing, security evaluations, merging datacenters, or technology migrations and upgrades.

Progent can also offer the services of accredited experts to help your business to design and implement a sensible cloud computing strategy.

Primary Technologies Serviced by Progent for Palm Bay, Florida Business Networks
As a Microsoft Gold Certified Partner computer support company that maintains a world-class group of Cisco qualified CCIE networking experts and Apple Computer accredited engineers, Progent offers emergency troubleshooting and affordable remote consulting to Palm Bay, FL businesses for a broad array of computer technologies such as:

Service Delivery Alternatives Available for Palm Bay, Florida Companies
Progent offers a variety of options for providing small businesses and local governments with affordable IT services for troubleshooting, consulting, hosting services, and network management. Progent's model for delivering IT support is built on the Help Desk Call Center structure common to larger IT support organizations. Progent's Contact Center Support Mechanism promotes rapid support, comprehensive service documentation, dependable follow-through, and tight expense monitoring across an array of network service delivery alternatives that include online repairs, onsite support, top-level consulting, as well as server and application hosting.

  • Online Support
    Progentís Technical Response Center offers emergency and routine online assistance for Microsoft Windows, Linux, Apple Mac, and Cisco-powered systems in the United States and globally. Progent's seasoned support experts can help clients to analyze and repair hardware and software problems without the expense or delay of on-premises support visits. The background of Progent's network engineers allows them to resolve most network problems quickly. For the most complex problems, Progent's breadth of knowledge makes it possible to escalate support calls to world-class subject matter experts. Progent provides a streamlined, web-accessible registration procedure for new customers to address emergency network problems and Progent bills by the minute with zero startup fees or time minimums, so you are invoiced only for the support you get. Experts available online include Cisco-certified CCIEs, Microsoft-certified MCSEs, and CISM-certified security professionals. Learn more information about Progent's online computer support services.

  • Onsite Service
    Progent offers on-site technical support for signed-up clients in larger cities in the U.S. Progent's on-site service personnel can operate in tandem with Progent's remote service engineers to give small companies the optimal solution: in-person support professionals when you need them as well as the remote expertise of Progent's worldwide team of network engineers, security specialists, and business software developers. The response time for in-person support visits is usually less than 24 hours. Progent requires no start-up or retainer charge for registering as a Progent client for on-premises service. Learn more about how and why to register for Progent's in-person network service.

  • Help Desk Call Center
    Progent's Contact Center Outsourcing Services are designed for small and midsize businesses who need fast and dependable access to a professional Helpdesk with efficient telephone assistance, remote troubleshooting tools, and enough technical depth for all needed escalation. Since small and midsize businesses usually are constrained by tight information technology funds and can spare little management attention for handling network support, Progent's Contact Center Services could be the most cost-effective way to ensure that small business computer networks are always up and running. Learn more details about Progent's Help Desk services.

  • IT Consulting Services
    Progent offers small and midsize companies budget-friendly availability of enterprise-class IT professionals who can deliver help with vital products and technologies including Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server and application expertise, Cisco network infrastructure, company-wide network security engineering, high availability network consulting, server virtualization solutions, plus integration, programming and support for business programs including financials, ERP, reporting, CRM, and office productivity packages. Progent can provide assistance with short-term projects including office relocations and major system migrations, longer term initiatives such as management information software programming and support, relational database software programming and DBA services, and web design, on-going support such as Microsoft System Center 2012 Operations Manager (SCOM 2012) expertise and Operations Manager 2016 consulting for IT infrastructure health monitoring and system administration, or urgent response like disaster recovery and malware removal.

  • Application Server Hosting
    Progent offers hosting for vital applications such as Exchange Server and SQL Server to provide small and midsize companies with higher degrees of reliability, protection, and performance than is possible with the class of internal data center that is realistically affordable for most small and midsize companies. Since Progent utilizes the same facilities that support the gear of some of the world's largest information technology organizations, Progent can eliminate the cost of building and maintaining the systems required for world-class environmental control, power backup, and uninterruptible Internet connectivity. For managed applications, Progent can also make sure that patches and service packs stay updated, protection and efficiency is continually tracked, and systems are consistently backed up and available for full and prompt restoration. Find out more about Progent's hosting for Exchange and other critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting service offers full hosting for all of a small company's production servers in a setting that not only delivers the top degree of dependability and extensibility but that is also convenient for clients to migrate to a different service firm or to move in-house when your circumstance calls for it. Progent's Private Cloud hosting is founded on tested virtual server techniques that permit businesses with mixed environments to save dramatically on the expense of hardware, infrastructure maintenance, and network management while getting enterprise-class availability and an unprecedented level of vendor independence. Unlike conventional Software as a Service (SaaS) hosting offerings, Progent's Private Cloud Hosting covers all server-centric applications in one centrally managed solution, can support the multi- OS and loosely standardized networks common with smaller businesses, and retains control of the software licenses in the client's hands so that migrating to a different virtual host is quick, reliable, and inexpensive. This eliminates ending up a prisoner of a single hosting service while still providing all the cost savings related to SaaS hosting alternatives.

  • Hybrid Cloud Migration Support
    Progent offers expert remote support services to help organizations of all sizes integrate their IT infrastructure with popular public cloud platforms including Azure and Amazon AWS. Progent can assist your it team to design and manage hybrid ecosystems that can include Windows and Linux systems and apps in both cloud-only systems or in hybrid topologies that seamlessly combine local resources along with public clouds. To help you to incorporate public cloud services with networks, Progent offers a variety of cloud migration services such as Office 365 Exchange Online integration solutions with on-premises Exchange deployments, Microsoft Azure design and integration consulting, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service programming and troubleshooting. Progent has more than 15 years of experience providing advanced consulting support online, and Progent can help you successfully carry out your cloud integration projects quickly and within your budget.
Progent's Low-Cost Managed Services for Information Security
Progent offers a portfolio of affordable, set-price monthly services designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance. Managed services available from Progent include:
  • Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
    Email Guard is Progent's email security platform that incorporates the technology of leading information security companies to deliver centralized management and world-class protection for all your email traffic. The powerful architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local gateway appliance to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. The Cloud Protection Layer serves as a first line of defense and keeps most unwanted email from making it to your network firewall. This reduces your exposure to external threats and saves system bandwidth and storage. Email Guard's onsite gateway appliance adds a deeper layer of analysis for incoming email. For outbound email, the on-premises gateway provides AV and anti-spam protection, DLP, and encryption. The on-premises security gateway can also help Exchange Server to monitor and protect internal email that originates and ends inside your security perimeter. Find out more about Progent's Email Guard spam filtering, virus defense, content filtering and data leakage prevention.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
    Progent's ProSight Active Security Monitoring is an endpoint protection solution that utilizes cutting edge behavior analysis tools to guard endpoint devices as well as servers and VMs against modern malware assaults such as ransomware and file-less exploits, which routinely get by traditional signature-matching anti-virus products. ProSight ASM protects on-premises and cloud resources and offers a unified platform to manage the complete threat progression including protection, detection, containment, cleanup, and forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered threats. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

  • ProSight DPS: Managed Backup and Recovery
    ProSight Data Protection Services offer small and mid-sized businesses a low cost end-to-end solution for secure backup/disaster recovery (BDR). Available at a low monthly cost, ProSight DPS automates and monitors your backup activities and allows rapid recovery of vital data, apps and virtual machines that have become lost or corrupted as a result of component breakdowns, software bugs, disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises storage device, or to both. Progent's BDR consultants can deliver world-class support to configure ProSight DPS to to comply with regulatory requirements like IPPA, FIRPA, PCI and Safe Harbor and, when needed, can help you to restore your business-critical information. Learn more about ProSight Data Protection Services managed backup and recovery.

Why Progent Is the Right Choice for Palm Bay, Florida Businesses
Progent's staff size, breadth and depth of technical expertise, and familiarity with corporate IT support allow small and midsize businesses to sidestep the pitfalls associated with excessive reliance on thinly staffed service organizations or individual engineers.

Working with Progent allows your business to:

  • Prevent Excessive Reliance on Freelance Consultants
    For network support, small companies sometimes rely heavily on independent consultants. Although individual service providers have lower expenses than larger IT service organizations and can afford to charge nominally lower rates, they are sometimes unable to react quickly to critical situations. If a freelance consultant is occupied with different client, ill, on vacation, or in class, the lack of backup personnel may force your company to go without help in case of an emergency. The more your small business expands, system downtime or difficulties with critical programs become more expensive. The dollars you believed you were saving on a freelancer can evaporate fast due to lost output. Also, when freelance engineers encounter unfamiliar problems, the lack of a large consulting team to rely on for assistance requires them to learn with the meter running while your business winds up with the bill for their continuing training.

  • Gain Access to Expertise in Sophisticated Network Solutions
    Many smaller service organizations or independent engineers specializing in small company network support are capable of delivering connect-the-dots solutions but don't have the experience to deal efficiently with complex IT configurations that have mixed platforms, multiple sites, Voice over IP implementations, remote clients, integrated accounting and operational software, data-driven web sites, and specialized line-of-business software. Progent's experience with worldwide enterprises and Progent's large staff of specialists can benefit your company because enterprise networks are by nature complicated, integration issues demand in-depth knowledge in numerous technical disciplines, and reaching a high level of robustness, availability, and protection requires enterprise-proven processes.

  • Create a Firm Basis for Growth
    Small companies typically start with a network implemented on a shoestring budget. Lacking a strong architecture, a sequence of improvised repairs commonly get tossed onto of a marginal foundation. As a company grows, stability and scalability problems can hinder the productivity of the business. Such environments need proper evaluation, intelligent business planning, and broad-based experience to upgrade to a network infrastructure that can act as the solid foundation to meet current business requirements and ease downstream growth.

  • Partner with Solution Providers, Not Resellers
    Small companies need direction and insight to work through an ever more complicated array of IT options offered for accelerating growth and enhancing efficiency. They do not need a network engineer or support organization that attempts to promote a product. Progent eliminates conflicted motives by not reselling any products. Progent provides services and expertise exclusively. This permits Progent to align consulting support with the genuine interests of clients. Mixing network support and product selling can lead to a situation where the recommended solution is based on a predetermined vendor rather than being based on the actual requirements of a client.

Contact Progent
In case your Palm Bay, Florida company wants to contact Progent to ask about network outsourcing, consulting, or technical support services, call 800-993-9400 or visit Contact Progent.

Immediate Remote Network Support
For fast online support, you can call Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).
















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