Expert Online Support for Pembroke Pines, Florida Small Business Computers from Certified Consultants
Small businesses have typically been ignored by major IT support organizations. Some small businesses allow themselves to become excessively dependent on individual consultants or small support organizations who lack the size or comprehensive skill sets to react promptly or efficiently to network crises. Still other small businesses turn to mass-market service providers that employ technicians trained to provide by-the-numbers solutions to ordinary issues but who do not have the background and technical scope to deal with the variety of configurations and absence of standards that characterizes small company IT networks.

Progent's time-tested methodology for providing affordable and successful network service to small businesses has made Progent one of the top Microsoft Gold network consulting firms in the industry. Progent has provided remote support to businesses in every state in the country and offers in-person support in most zip codes.

For medium-size and enterprise businesses, Progent offers co-sourcing and project management services to add to the subject matter expertise of your internal network service staff. This can reduce expenses and help meet schedules for big IT initiatives such as application design and development, disaster recovery preparedness, network security audits, merging datacenters, or technology migrations and upgrades.

Progent can in addition offer access to certified consultants to help your company to design and execute your cloud computing strategy.

Primary Technical Areas Serviced by Progent for Pembroke Pines, Florida Businesses
As a Microsoft Certified Gold Partner computer support firm with a world-class team of Cisco CCIE networking consultants and Apple Computer accredited consultants, Progent offers emergency assistance and affordable online consulting to Pembroke Pines, FL businesses for a wide range of computer technologies such as:

Service Delivery Alternatives Available for Pembroke Pines, Florida Companies
Progent has a variety of options for providing small and midsize businesses with affordable computer services for troubleshooting, consulting, hosting services, and IT management. Progent's model for providing network support services is built on the Help Desk structure common to larger IT support organizations. Progent's Helpdesk Support Mechanism promotes fast support, thorough activity records, reliable follow-through, and strict cost monitoring across a range of network support delivery options that include remote troubleshooting, in-person support, high-end consulting, plus server and application hosting.

  • Online Support
    Progentís Technical Response Center (TRC) offers urgent and scheduled online assistance for Windows, Linux, Apple OS X, and Cisco-powered environments in the United States and worldwide. Progent's seasoned service experts can assist customers to troubleshoot and fix network issues without the cost or delay of travel for onsite support visits. The background of Progent's network consultants allows them to handle the majority of IT problems rapidly. For the most complex issues, Progent's depth of expertise allows the support team to escalate support calls to world-class specialists. Progent provides a convenient, web-based signup process for new clients to address urgent situations and Progent charges per minute with no sign-up fees or time minimums, so you pay only for the help you receive. Specialists you can access remotely include Cisco-qualified CCIEs, Microsoft-certified MCSEs, and GIAC-certified security professionals. Learn additional information about Progent's online computer support services.

  • On-site Support
    Progent provides onsite technical assistance for signed-up customers in major metropolitan areas in the U.S. Progent's on-site service technicians can operate in conjunction with Progent's online support experts to deliver small and midsize businesses the best of both worlds: onsite support technicians when you need them plus the remote expertise of Progent's seasoned team of network consultants, security professionals, and business application programmers. The wait time for in-person support calls is usually under 24 hours. There is no sign-up or retainer charge for becoming a Progent customer for onsite service. Learn more concerning how to sign up for Progent's onsite computer support.

  • Help Desk
    Progent's Contact Center Services are designed for small and midsize businesses and local governments who require fast and dependable support from a professional Help Desk Call Center with effective telephone assistance, online repair capability, and enough technical depth for full problem escalation. Because smaller businesses typically have tight IT budgets and can provide scant management attention for handling IT support, Progent's Helpdesk Services can be the most cost-effective option to make sure that business computer networks are always productive. Read more details concerning Progent's Help Desk outsourcing services.

  • Consulting Services
    Progent provides small and midsize businesses affordable access to world-class consultants who can provide assistance with critical technologies including Windows 2016 Hyper-V hybrid cloud solutions, Windows Server and application expertise, Cisco network infrastructure, network protection consulting, high availability network engineering, server virtualization solutions, plus configuration, programming and support for business software such as financials, ERP, management reporting, sales automation, and office productivity suites. Progent can provide assistance with one-time projects including office relocations and massive software migrations, longer term initiatives like management analytics software programming and customization, database software programming and administration support, and web design, continuing support including network monitoring and network administration, or urgent response such as disaster recovery and virus removal.

  • Application Server Hosting
    Progent can host mission-critical applications like Exchange Server and MS SQL in order to provide small and midsize businesses with greater levels of reliability, security, and recoverability than is possible with the type of in-house data center that is practical for the majority of small and midsize businesses. Since Progent utilizes the same data centers that support the gear of some of the world's biggest information technology companies, Progent can save you the investment in creating and managing the systems required for world-class environmental control, power backup, and redundant Internet connectivity. For hosted applications, Progent can also make sure that patches and revisions stay updated, security and performance is continually monitored, and systems are regularly archived and ready for complete and prompt recovery. Learn more about Progent's hosting services for Microsoft Exchange Server and other mission-critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting provides complete hosting services for the entirety of a small or midsize company's servers in an environment that not only delivers the top degree of dependability and extensibility but that is also easy for customers to migrate to another support provider or to bring internally whenever your business situation calls for it. Progent's Private Cloud hosting service is structured around proven virtual server techniques that allow companies with mixed environments to benefit dramatically on the costs of hardware, infrastructure support, and IT management while achieving world-class dependability and an unparalleled level of vendor alternatives. In contrast to conventional Software as a Service (SaaS) hosting models, Progent's Private Cloud Hosting covers all server-based applications in a single centrally administered solution, can support the multi- OS and non- standardized networks common with small companies, and keeps ownership of the software in the client's possession so that migrating to a new virtual system is fast, reliable, and affordable. This avoids ending up a prisoner of a specific hosting provider while still providing all the economies related to ASP and SaaS hosting services.

  • Hybrid Cloud Migration Consulting
    Progent can provide advanced remote consulting services to help organizations of any size integrate their information networks with popular public clouds such as Microsoft Azure and Amazon Web Services (AWS). Progent can help you to plan and administer hybrid environments that can include Windows and Linux systems and applications in both cloud-only systems or in hybrid architectures that utilize on-premises IT assets as well as public cloud services. To assist you to incorporate cloud services with networks, Progent can provide a range of public cloud migration services that include Office 365 integration with on-premises Exchange, Microsoft Azure planning and deployment services, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has over 15 years of experience delivering high-level consulting expertise online, and Progent can help you successfully carry out your cloud integration initiatives on schedule and within your budget.

Why Progent Offers the Smart Alternative for Pembroke Pines, Florida Small Businesses
Progent's staff size, breadth and depth of information technology expertise, and familiarity with corporate IT support enable small businesses to avoid the problems related to over dependence on small service firms or freelance consultants.

Working with Progent's Experts allows your company to:

  • Avoid Over Dependence on Individual Support Consultants
    For IT services, small companies often rely excessively on freelance consultants. Though freelance support engineers carry lower expenses than more substantial support organizations and can afford to charge apparently smaller fees, they are frequently spread too thin to react rapidly to critical situations. If an independent engineer is occupied with different client, sick, on vacation, or in class, the lack of replacement staff may require your business to go without help in case of an emergency. As your company grows, system unavailability or problems with critical applications get more costly. The money you believed you were saving on a freelancer can be eaten up fast due to lower output. Also, when freelance consultants encounter unfamiliar problems, the lack of a large engineering team to fall back on for assistance requires them to train on the job while your organization winds up footing the costs for their continuing education.

  • Have Access to Expertise in Advanced IT Solutions
    Many small support organizations or freelance consultants who concentrate on small company IT support are capable of providing connect-the-dots solutions but don't have the seasoning to work efficiently with complicated IT infrastructures with mixed operating systems, many offices, Voice over IP systems, remote workers, interconnected financial and analytical software, data-driven web sites, and custom business software. Progent's background with worldwide enterprises and Progent's large group of experts can benefit your small business because enterprise networks are characteristically complex, support issues demand thorough understanding of in many technical areas, and achieving a high degree of robustness, availability, and protection requires enterprise-proven best practices.

  • Build a Firm Foundation for Seamless Growth
    Small companies often begin with an IT system implemented on a shoestring budget. Without a strong basis, a series of band-aid fixes often get thrown on top of a tenuous structure. As a business grows, reliability and scalability issues can obstruct the success of the business. Such networks require proper evaluation, smart strategic analysis, and broad-based experience to migrate to an IT environment that can provide the solid foundation to handle current business requirements and support downstream growth.

  • Partner with Solution Consultants, Not Resellers
    Smaller businesses need guidance and education to navigate through an ever more complicated maze of technology alternatives offered for enabling growth and improving productivity. They do not need a network engineer or support organization that attempts to sell them products. Progent avoids conflicted motives by not reselling hardware and software. Progent provides consulting and services only. This allows Progent to align consulting support services with the real interests of clients. Combining network consulting and product selling can lead to a conflict where the proposed solution is based on a predetermined vendor instead of being driven by the true requirements of a small business.

How to Contact Progent
In case your Pembroke Pines, Florida business wants to get in touch with Progent for IT outsourcing, consulting, or technical support, phone 800-993-9400 or see Contact Progent.

Immediate Online Network Assistance
For immediate online assistance, you can contact Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).
















© 2002- 2017 Progent Corporation. All rights reserved.