Consulting Support Services for Research In Motion BlackBerry Solutions
BlackBerry Support ServicesBlackBerry mobile smartphones from Research in Motion are one of the most successful products for maintaining mobile access to email, calendars, web-based applications, and other vital business information. As the sophistication of small company networks has expanded, and as the need for enterprise-class protection, reliability, and disaster recovery has grown to be the norm for organizations of all sizes, successful deployment and support of RIM BlackBerry solutions has become more difficult. To deal with issues such as security, business continuity, and synchronization of BlackBerry PDAs with diverse email systems and shared databases, small businesses frequently turn to outside support professionals who specialize in RIM BlackBerry installation and maintenance.

Progent offers the services of BlackBerry-qualified consultants who can assist small businesses to design, manage, and troubleshoot BlackBerry-based solutions economically and effectively, dispensing with the necessity for an internal BlackBerry solutions specialist and lowering the expense and hassle of maintaining mobile workers. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security specialists. This range of knowledge, combined with Progent's efficient remote support capabilities, provides small businesses an affordable alternative for integrating BlackBerry technology seamlessly into their business information system.

Progent's consultants can assist your company with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your database and email systems function efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous releases of BlackBerry and Microsoft technology, set up easy-to-use administration tools to help you monitor and support BlackBerry devices throughout your business, recommend security policies that make sense for your business, develop custom wireless software, and ensure that your IT network architecture is properly configured to accommodate your BlackBerry clients. In addition, Progent's business continuity consultants can help ensure that your BlackBerry data is included in your regular backup procedures in order that it can be restored rapidly and safely.

Technical Support for BlackBerry Enterprise Server (BES)
RIM's high-end platform for managing big collections of BlackBerry smartphones is the BlackBerry Enterprise Server. This sophisticated software enables Exchange, Lotus, or Groupwise clients to transmit and receive messages that stay encrypted during wireless transit to provide optimum security. BES Server also streamlines a wide variety of key management jobs that span from BlackBerry deployment and upgrades to mobile security and fault tolerance.

RIM BlackBerry BES Server Integration Help

Progent's BlackBerry-qualified engineers can show you how to use BlackBerry BES Server to perform routine tasks like:

  • Deploy and manage applications
  • Schedule smartphone, application, and IT policy updates
  • Upgrade BlackBerry smartphone firmware wirelessly
  • Manage client configurations with BES Server's vast library of IT policies

Progent's BlackBerry-qualified engineers can also help you to utilize BlackBerry BES Server to implement important procedures not available with the less advanced BES Server Express. These procedures include:

  • Configure and manage BES Server's fault-tolerant architecture using virtual servers
  • Install BlackBerry smartphones wirelessly
  • Set custom management roles
  • Monitor and report on the overall health of your BlackBerry solution

How Progent Can Assist You to Maintain and Troubleshoot Your BlackBerry Environment
Progent can deliver a seasoned BlackBerry support who has earned accreditations from RIM in all major aspects of BlackBerry integration. Progent's BlackBerry consulting skills span areas from troubleshooting synchronization issues to architecting wireless productivity solutions built around BlackBerry Enterprise Server (BES). These BlackBerry credentials and their respective skill sets include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support ServicesA Progent BlackBerry Certified Support Specialist can assist you to carry out basic technical functions such as setting up BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account configurations, setting up e-mail filters, changing user accounts, upgrading BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to operate with your corporate email software. Progent's seasoned experts can in addition assist your business to troubleshoot a broad range of problems concerning synchronization, device detection, messaging consistency, web browsing, wireless connectivity, Instant Messaging, desktop software installation, and BlackBerry Desktop Redirector.

As a top innovator in providing countrywide online technical assistance for small business IT networks, Progent offers responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your wireless technical support expenses at a minimum and, by handling problems promptly, improves the productivity of your BlackBerry smartphone users.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for deploying, managing, tracking, and maintaining one or several BlackBerry Enterprise Servers in an email environment powered by Exchange Server. Progent's BlackBerry consultant offers expertise in important areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can help you to install and remove BlackBerry smartphone clients on Exchange Server and Windows Active Directory, configure, track, and manage BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, archive and manage storage groups, apply permissions, set up the Mobile Data System (MDS) and Instant Messaging, implement access control lists, manage Microsoft Exchange data flow, generate, update, and apply wireless LAN and VPN configurations, implement SNMP traps, and produce management reports based on SNMP data.

Progent's BlackBerry engineer can help you with your BlackBerry solution in a number of settings that can include Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent can provide the support of a BlackBerry Certified Solution Designer to assist you to plan, deploy, validate, troubleshoot, and produce documentation for a mobile wireless solution based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's world-class consulting support services for BlackBerry technology include business and technology requirements assessment, solution architecture, installation planning and execution, performance tuning, design of a fault-tolerant environment, data backup and disaster recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your operational goals and to create a wireless environment that meets your IT budget and aligns with your business strategy. Progent can clarify the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your current connectivity architecture's suitability to support a BlackBerry BES Server, assist your organization to decide which administration model and physical components match your requirements, and evaluate your email and messaging environment topology. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can arrive at smart choices about alternatives for software versions, server hardware and mass storage, network architecture, and application set up.

To optimize system security, Progent's BlackBerry expert can assist you to choose and configure sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-qualified security engineers to run company-wide security vulnerability and compliance testing and suggest improvements to account for your BlackBerry environment.

Call or Email Progent to Get Assistance from a BlackBerry-Certified Professional
To get in touch with Progent about professional expertise for BlackBerry mobile wireless solutions, call 1-800-993-9400 or visit Contact Progent.
















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