Consulting Support for BlackBerry Solutions
RIM BlackBerry Consulting ServicesBlackBerry mobile PDAs were at one time one of the most popular solutions for maintaining mobile connectivity to messaging, scheduling, web programs, and other critical business information. Progent offers Philadelphia, Pennsylvania companies the services of BlackBerry-qualified consultants who can help organizations to maintain existing BlackBerry deployments or migrate smoothly to a current mobile platform.

As the complexity of small company networks has increased, and as the need for world-class protection, reliability, and recoverability has grown to be the norm for businesses regardless of size, successful integration and maintenance of RIM BlackBerry solutions has grown more challenging. To deal with areas like security, business continuity, and synchronization of BlackBerry PDAs with a variety of email systems and shared databases, small organizations often turn to external support professionals who offer expertise in BlackBerry integration and maintenance.

Progent can provide the expertise of BlackBerry-qualified engineers who can assist small organizations to plan, manage, and troubleshoot BlackBerry environments affordably and effectively, dispensing with the need for an in-house BlackBerry solutions specialist and lowering the expense and hassle of maintaining mobile workers. Progent's BlackBerry technology specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified security specialists. This breadth of experience, coupled with Progent's efficient remote support model, gives small companies a budget-friendly alternative for incorporating BlackBerry technology seamlessly into their IT network.

Progent's consultants can assist your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Exchange Server setup so that your database and email systems operate optimally with BlackBerry BES Server. Progent can also show you how to migrate from previous versions of BlackBerry and Microsoft technology, configure easy-to-use administration tools so you can track and support BlackBerry smartphones throughout your business, define security policies that are right for your business, customize wireless applications, and ensure that your IT network architecture is properly designed to accommodate your BlackBerry clients. In addition, Progent's business continuity consultants can help ensure that your BlackBerry information is incorporated in your regular backup procedures in order that it can be recovered quickly and safely.

Consulting and Technical Support for BlackBerry BES Server
BlackBerry BES Server streamlines administration and maintenance of RIM BlackBerry devices, offering a centralized platform for controlling critical tasks like smartphone installation, updates, and retirement while also offering a solid foundation for data protection and high availability. BlackBerry Enterprise Server (BES) delivers transparent integration between Exchange, Novell GroupWise, or Lotus Domino messaging platforms and BlackBerry users and allows remote synchronization.

BlackBerry Enterprise Server Configuration Support

BlackBerry Enterprise Server offers a variety of data protection capabilities starting with automatic data encryption of messages transmitted between a BlackBerry device and BES Server using Advanced Encryption Standard (AES) or Triple Data Encryption Standard. BlackBerry BES Server also allows excellent flexibility in adjusting levels of protection to match the specific needs of your mobile environment. Progent's BlackBerry certified engineers can help you to select powerful security functions and enable them wirelessly. Samples of these wirelessly selectable security settings include:

  • Lock down a BlackBerry smartphone
  • Wipe information from a lost smartphone
  • Disable Bluetooth
  • Enable built-in defenses against malicious attacks

BES Server also offers flexibility in determining how to keep BlackBerry users from loading or executing unsecure or unauthorized software. Progent can assist you to select blocking processes like:

  • List precisely which programs are permitted on the device
  • Prevent third-party programs from using persistent memory on the BlackBerry device
  • Determine which functions external software can access on the device
  • Restrict the kinds of access external programs running on the BlackBerry device can initialize
  • Block all third-party programs from being installed or executed on the device

Some Ways That Progent Can Help Your Business to Manage and Troubleshoot Your BlackBerry Environment
Progent can deliver an experienced engineer who has been awarded certifications from RIM in all key aspects of BlackBerry integration. Progent's BlackBerry support services span areas from troubleshooting synchronization issues to designing wireless workforce solutions built around BlackBerry Enterprise Server. These RIM BlackBerry certifications and their associated practice areas include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for installing, administering, tracking, and maintaining one or several BlackBerry BES Servers in a messaging environment based on Microsoft Exchange Server. Progent's BlackBerry engineer offers support skills in key technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can assist you to install and delete BlackBerry smartphone clients on Exchange and Windows Active Directory, configure, track, and administer BlackBerry BES Server, administer BlackBerry smartphones and client accounts, back up and maintain storage groups, apply permissions, install the Mobile Data System (MDS) and Instant Messaging, deploy access control lists, manage Exchange data flow, create, edit, and assign wireless LAN and VPN configurations, set up SNMP traps for alerts, and generate reports based on SNMP data.

Progent's BlackBerry expert can support your BlackBerry solution in a variety of settings such as Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent can provide the services of a BlackBerry Certified Solution Designer to assist your business to design, install, test, troubleshoot, and document a wireless environment built upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's advanced consulting services for BlackBerry technology include business and technology requirements assessment, system design, roll-out strategy and implementation, performance optimization, configuration of a fault-tolerant environment, data backup and disaster recovery consulting, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your operational goals and to create a wireless solution that meets your IT budget and aligns with your business plans. Progent can clarify the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity architecture's suitability to support a BlackBerry BES Server, help your organization to decide which administration approach and equipment match your needs, and analyze your messaging environment configuration. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at smart decisions concerning alternatives for software editions, processors and mass storage, network architecture, and application set up.

To maximize system protection, Progent's BlackBerry consultant can assist you to select and activate sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-certified security engineers to perform company-wide security vulnerability and compliance testing and suggest enhancements to accommodate your BlackBerry environment.

Call or Email Progent to Get Assistance from a RIM BlackBerry-Certified Professional
To contact Progent about consulting support for BlackBerry wireless technology, phone 1-800-993-9400 or go to Contact Progent.
















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