Consulting Support Services for BlackBerry Environments
RIM BlackBerry SupportBlackBerry wireless smartphones were once one of the most popular products for maintaining location-independent connectivity to email, calendars, web applications, and other critical business information. Progent can provide Philadelphia, Pennsylvania companies support from BlackBerry-certified professionals who can assist organizations to maintain existing BlackBerry environments or migrate efficiently to a modern mobile platform.

As the sophistication of small business IT technology has increased, and as the demand for enterprise-class protection, dependability, and recoverability has become the norm for companies of all sizes, successful deployment and maintenance of RIM BlackBerry technology has become more challenging. To address areas like security, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging systems and company databases, small businesses often turn to outside consulting professionals who offer expertise in RIM BlackBerry integration and maintenance.

Progent offers the expertise of BlackBerry-qualified engineers who can assist small businesses to design, administer, and repair BlackBerry environments economically and efficiently, doing away with the necessity for an in-house BlackBerry technology expert and lowering the cost and stress of supporting mobile workers. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified security professionals. This range of knowledge, combined with Progent's efficient online support capabilities, provides small companies an affordable alternative for incorporating BlackBerry products seamlessly into their IT system.

Progent's engineers can help your company with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your database and messaging infrastructure operate efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from previous releases of BlackBerry and Microsoft technology, configure streamlined administration utilities to help you track and control BlackBerry smartphones across your company, recommend security policies that make sense for your business, customize wireless applications, and ensure that your network architecture is appropriately configured to handle your BlackBerry users. Also, Progent's business continuity consultants can help ensure that your BlackBerry data is incorporated in your scheduled backup processes so that it can be recovered quickly and safely.

Consulting and Technical Support Services for BlackBerry Enterprise Server
BlackBerry BES Server streamlines administration and support of RIM BlackBerry wireless handsets, providing a single platform for controlling critical tasks such as device deployment, upgrades, and retirement and also offering a strong infrastructure for data protection and fault tolerance. BlackBerry Enterprise Server supports transparent integration between Exchange, Groupwise, or Domino messaging platforms and BlackBerry smartphones and supports over-the-air synchronization.

RIM BlackBerry BES Server Integration Assistance

BlackBerry Enterprise Server includes a variety of data protection capabilities beginning with advanced data encryption of information transmitted between a BlackBerry wireless handset and BlackBerry BES Server based on Advanced Encryption Standard or Triple Data Encryption Standard (Triple DES). BlackBerry BES Server also permits excellent flexibility in adjusting levels of security to meet the specific requirements of your company's network. Progent's BlackBerry certified consultants can help your company to choose advanced security features and enable them wirelessly. Examples of these over-the-air configurable security features include:

  • Lock down a smartphone
  • Wipe information from a lost or stolen BlackBerry smartphone
  • Disable Bluetooth functionality
  • Enable internal protection against malware

BlackBerry BES Server also provides flexibility in selecting ways to keep mobile users from installing or executing unsafe or unauthorized software. Progent can help you to select blocking techniques like:

  • Specify exactly which applications are allowed on the device
  • Block third-party programs from allocating persistent storage on the BlackBerry device
  • Select which resources external software can use on the smartphone
  • Limit the types of access external software running on the smartphone can establish
  • Block all external programs from being loaded or executed on the BlackBerry device

Progent's Remote BlackBerry-Certified Technical Support is Fast and Affordable
For businesses in Philadelphia, Pennsylvania who want fast and economical access to a certified BlackBerry support expert, Progent provides effective remote help from a seasoned support staff who have provided IT solutions to companies in every state in the U.S. (Refer to Progent's customer testimonials.)

Online consulting services eliminates travel expense and enables specialists to fix technical issues rapidly, so you minimize lost productivity. Progent's RIM BlackBerry consultants have been awarded certifications in the entire range of BlackBerry technologies and offer expert help in fields including fixing synchronization problems, setting up BlackBerry Enterprise Server (BES), and creating a protected, fault-tolerant network infrastructure for BlackBerry users. Certifications earned and practice areas mastered by Progent's BlackBerry professionals include:

BlackBerry Certified Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Support Specialist can help you to perform basic technical operations including configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, setting up e-mail filters, modifying user accounts, update BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to run with your company messaging solution. Progent's certified experts can in addition help your company to troubleshoot a broad range of problems concerning synchronization, handset recognition, messaging consistency, web browsing, wireless connectivity, IM, PC software configuration, and Desktop Redirector.

As a leader in providing countrywide online consulting services for small company networks, Progent offers fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your BlackBerry support costs low and, by resolving problems promptly, improves the efficiency of your BlackBerry smartphone users.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent can provide the support of a BlackBerry Certified Solution Designer to help your company to design, deploy, validate, repair, and produce documentation for a wireless environment based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's advanced engineering support services for BlackBerry technology include business and network requirements analysis, solution architecture, installation strategy and execution, performance tuning, design of a high-availability architecture, data backup and disaster recovery planning, and security design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your operational goals and to create a wireless environment that fits within your information technology budget and supports your business strategy. Progent can explain the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity architecture's ability to accommodate a BlackBerry Enterprise Server, assist your organization to decide which management approach and physical components match your requirements, and evaluate your messaging system topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can make smart choices concerning alternatives for software editions, server hardware and mass storage, network architecture, and application configuration.

To maximize system security, Progent's BlackBerry expert can assist your company to choose and activate appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-certified security specialists to perform network-wide security assessment and compliance validation and recommend enhancements to accommodate your BlackBerry solution.

Contact Progent for Help from a RIM BlackBerry-Certified Consultant
In order to ask Progent about technical help for BlackBerry wireless integration, phone 1-800-993-9400 or go to Contact Progent.

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