Consulting and Technical Support for RIM BlackBerry Environments
RIM BlackBerry Support ServicesBlackBerry wireless smartphones from Research in Motion are one of today’s most popular solutions for achieving location-independent access to messaging, scheduling, web programs, and other vital business data. As the sophistication of small company networks has expanded, and as the need for world-class security, reliability, and disaster recovery has become the standard for companies of all sizes, effective integration and maintenance of RIM BlackBerry technology has grown increasingly difficult. To deal with areas like security, business continuity, and synchronization of BlackBerry smartphones with a variety of email systems and company databases, small organizations frequently turn to outside consulting professionals who offer expertise in BlackBerry integration and maintenance.

Progent can provide the expertise of BlackBerry-certified engineers who can assist small businesses to plan, administer, and troubleshoot BlackBerry-based solutions affordably and efficiently, dispensing with the requirement for an in-house BlackBerry technology expert and reducing the expense and stress of maintaining wireless workers. Progent's BlackBerry technology engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security professionals. This range of knowledge, coupled with Progent's proven online support model, gives small businesses an affordable solution for incorporating RIM BlackBerry products seamlessly into their IT network.

Progent's consultants can help you with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your database and messaging infrastructure operate efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older editions of BlackBerry and Microsoft software, configure easy-to-use administration utilities so you can monitor and support BlackBerry devices throughout your business, define security policies that are right for your company, customize mobile applications, and ensure that your IT network infrastructure is appropriately designed to accommodate your BlackBerry users. Also, Progent's business continuity specialists can help make sure that your BlackBerry information is included in your scheduled backup processes in order that it can be restored rapidly and thoroughly.

BlackBerry BES Server Integration Support
The BlackBerry Enterprise Server (BES) gives businesses a single and secure mechanism for integrating BlackBerry smartphones into their messaging, collaboration, and software application infrastructure. BlackBerry BES Server allows wireless BlackBerry users to connect to Microsoft Exchange, Lotus Domino, or Groupwise messaging and to synchronize BlackBerry devices with PC desktops to ensure consistent information for applications such a schedules, address books, to-do lists, IM, and specialized business programs. Thanks to BlackBerry BES Server support for Microsoft Exchange, mobile workers with BlackBerry smartphones can have push-based access to Exchange messages and to instant messaging-enabled software through Microsoft Office Live Communications Server and Lync Server 2010 integration.

BlackBerry Enterprise Server Consulting Services

Progent's BlackBerry-qualified engineers can assist you to plan, implement, and support BlackBerry Enterprise Server (BES) so you can maximize the productivity of BlackBerry clients, simplify the management of a BlackBerry solution, and lower the cost of maintaining mobile workers.

Professional RIM BlackBerry Consulting and Technical Support Offered Online from Progent
Progent's certified BlackBerry engineers are accessible online to provide prompt assistance to companies in the Philadelphia area or anywhere in the state of Pennsylvania. Progent's seasoned online technical support experts have helped IT organizations resolve network issues and reduce IT service costs in each state in the United States and built a substantial base of loyal customers. (See Progent's client testimonials.)

Progent can provide remote help for a broad selection of issues associated with RIM BlackBerry software and devices such as wireless synchronization, configuration with Microsoft Exchange, setting up BlackBerry BES Server, and improving wireless security. Major RIM BlackBerry certifications awarded to Progent's support experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support ServicesProgent's BlackBerry Certified Support Specialist can assist your business to perform common support operations including setting up BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account configurations, launching messaging filters and auto-signature, changing user profiles, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to run with your company messaging solution. Progent's seasoned experts can in addition help you to troubleshoot a wide range of problems associated with synchronization, handset recognition, email consistency, web browsing, wireless connectivity, Instant Messaging, PC software installation, and BlackBerry Desktop Redirector.

As a top innovator in providing nationwide remote consulting services for small business IT networks, Progent offers quick and affordable access to a BlackBerry Certified Support Specialist. Progent's online support skills keeps your wireless support expenses at a minimum and, by handling issues quickly, improves the productivity of your BlackBerry smartphone users.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for installing, managing, tracking, and maintaining one or several BlackBerry BES Servers in a messaging system based on Exchange Server. Progent's BlackBerry-certified engineer has support skills in key technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can help you to add and remove BlackBerry smartphone users on Microsoft Exchange Server and Active Directory, set up, track, and manage BlackBerry BES Server, manage BlackBerry smartphones and user accounts, archive and support storage groups, apply permissions, set up the Mobile Data System (MDS) and Instant Messaging, implement push and pull access control lists, control Exchange Server data flow, generate, edit, and apply wireless LAN and VPN configurations, set up SNMP traps, and generate reports to summarize SNMP results.

Progent's BlackBerry consultant can support your BlackBerry technology in a variety of settings such as Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent offers the services of a BlackBerry Certified Solution Designer to help you to plan, install, test, repair, and produce documentation for a mobile wireless environment based on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level consulting support services for BlackBerry include business and network requirements analysis, system design, roll-out planning and implementation, performance optimization, design of a high-availability environment, information backup and disaster recovery planning, and security design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your technical goals and to create a wireless solution that meets your information technology budget and aligns with your business strategy. Progent can clarify the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your current network architecture's suitability to accommodate a BlackBerry BES Server, assist you to decide which administration approach and physical components match your requirements, and analyze your email and messaging system topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make informed decisions concerning options for software editions, processors and storage, network architecture, and application set up.

To optimize system security, Progent's BlackBerry-certified expert can help you to choose and enable sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-qualified security specialists to run network-wide security vulnerability and compliance validation and suggest enhancements to account for your BlackBerry solution.

Contact Progent for Help from a RIM BlackBerry-Qualified Specialist
In order to ask Progent about technical expertise for BlackBerry mobile wireless integration, phone 1-800-993-9400 or refer to Contact Progent.
















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