Consulting Support for Research In Motion BlackBerry Solutions
RIM BlackBerry SupportBlackBerry mobile PDAs from Research in Motion are one of the most successful solutions for achieving anytime-anywhere connectivity to email, scheduling, web programs, and other critical business data. As the complexity of small business networks has increased, and as the demand for world-class security, reliability, and recoverability has grown to be the norm for businesses regardless of size, effective deployment and support of BlackBerry technology has grown more challenging. To deal with issues such as data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of email servers and corporate databases, small businesses frequently turn to external consulting professionals who specialize in RIM BlackBerry installation and maintenance.

Progent offers the expertise of BlackBerry-qualified consultants who can help small organizations to plan, administer, and repair BlackBerry environments affordably and effectively, doing away with the necessity for an in-house BlackBerry solutions expert and lowering the cost and hassle of supporting wireless workers. Progent's BlackBerry engineers have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified security specialists. This breadth of experience, combined with Progent's efficient remote support capabilities, provides small companies an economical solution for incorporating BlackBerry technology productively into their business information system.

Progent's consultants can assist your business with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your data and email systems operate efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous editions of BlackBerry and Microsoft technology, configure easy-to-use management utilities so you can monitor and support BlackBerry devices throughout your business, recommend security policies that are right for your business, customize wireless software, and ensure that your IT network infrastructure is properly configured to handle your BlackBerry users. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry data is included in your scheduled backup procedures so that it can be restored rapidly and safely.

Integration Support Services for BlackBerry BES Server
Research in Motion's high-end solution for administering big groups of BlackBerry smartphones is the BlackBerry Enterprise Server. This powerful software enables Exchange Server, Lotus Domino, or Groupwise users to send and receive messages that are encrypted in transit to provide maximum security. BES Server also streamlines a wide selection of vital administrative tasks that span from BlackBerry setup and upgrades to wireless security and high availability.

BlackBerry BES Server Troubleshooting Help

Progent's BlackBerry-qualified consultants can assist you to utilize BlackBerry BES Server to do routine jobs such as:

  • Deploy and manage applications
  • Plan smartphone, program, and IT policy updates
  • Upgrade BlackBerry device firmware wirelessly
  • Control user settings with BlackBerry's extensive library of IT policies

Progent's BlackBerry-certified consultants can also help your company to utilize BlackBerry Enterprise Server to perform key tasks not supported by the entry-level BES Server Express. These procedures include:

  • Install and support BlackBerry's fault-tolerant architecture based on virtualization
  • Install BlackBerry devices remotely
  • Set specialized management roles
  • Monitor and report on the health of your BlackBerry solution

Expert RIM BlackBerry Consulting and Technical Services Available Online from Progent
Progent's certified BlackBerry support specialists are accessible online to provide prompt technical help to businesses in the Phoenix area or throughout the state of Arizona. Progent's seasoned online consulting team has helped IT organizations resolve computer problems and reduce IT service expenses in every state in the U.S. and built a large following of satisfied customers. (See Progent's customer testimonials.)

Progent can provide online assistance for a broad array of issues associated with BlackBerry software and devices including wireless synchronization, configuration with Exchange Server, managing BlackBerry Enterprise Server (BES), and improving wireless security. Major RIM BlackBerry certifications awarded to Progent's support professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry HelpProgent's BlackBerry Certified Support Specialist can help your company to perform common support operations such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account settings, setting up messaging filters and auto-signature, editing user accounts, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to run with your company messaging software. Progent's seasoned service professionals can in addition assist your business to troubleshoot a wide array of issues concerning synchronization, device recognition, messaging reconciliation, web browsing, mobile connectivity, IM, desktop software installation, and Desktop Redirector.

As a leader in providing nationwide remote help for small business IT networks, Progent offers quick and economical contact with a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your wireless support expenses low and, by solving problems quickly, optimizes the efficiency of your BlackBerry smartphone users.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer HelpProgent can provide the services of a BlackBerry Certified Solution Designer to assist you to plan, install, validate, repair, and document a mobile wireless environment based upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's world-class engineering support services for BlackBerry technology include business and network needs assessment, solution architecture, deployment planning and execution, performance tuning, configuration of a fault-tolerant environment, data backup and business recovery consulting, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your functional goals and to create a wireless environment that fits within your IT budget and aligns with your business plans. Progent can clarify the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network architecture's ability to support a BlackBerry Enterprise Server, assist your organization to decide which administration approach and hardware products match your needs, and evaluate your email and messaging system topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed decisions concerning options for software versions, processors and mass storage, network topology, and application configuration.

To optimize system protection, Progent's BlackBerry expert can help you to choose and configure appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-qualified security specialists to perform company-wide security vulnerability and compliance validation and recommend enhancements to accommodate your BlackBerry environment.

Call or Email Progent for Assistance from a BlackBerry-Qualified Consultant
To ask Progent about engineering help for BlackBerry mobile wireless integration, call 1-800-993-9400 or refer to Contact Progent.

© 2002- 2018 Progent Corporation. All rights reserved.