Introduction to Progent's Consulting Services for BlackBerry Solutions
RIM BlackBerry Consulting and Support HelpWireless access to messages, address books, calendars, and the web is a vital capability of information systems for companies of any size. BlackBerry smartphones are some of the most powerful devices for maintaining mobile connectivity. However the infrastructure required to support RIM BlackBerry handhelds has grown steadily more complex as the demand for non-stop operation and rock-solid security has heightened. Progent's BlackBerry certified engineers specialize in providing small companies world-class IT support and technical services that are economical and efficient.

As a Microsoft Gold certified Partner with years of experience consulting on Microsoft Exchange, Progent's consultants can provide in-depth expertise for incorporating BlackBerry and Microsoft technology by delivering support services such as Exchange 2010 Server consulting and by delivering related services like Lync Server 2010 integration and Microsoft Office Communications Server support to manage IM and rich presence. Progent's Microsoft SQL Server 2016 consultants and MS SQL 2014 experts can configure and troubleshoot your SQL server to operate efficiently with BES Server, and Progent's MS System Center Data Protection Manager experts can assist your company to develop backup and restore processes to guard your data and minimize productivity loss in case of a breakdown of your messaging system.

Progent also maintains one of the country's largest teams of Cisco qualified CCIE network consultants who are available online to offer expert support for architecting and repairing your company's network so that it accommodates your BlackBerry solution with a high degree of resilience, expandability, security, and manageability. Cisco Certified Internetwork Experts are elite network consultants who are awarded this prestigious certification only by completing strenuous examination by Cisco. CCIEs can resolve the most complicated issues surrounding network planning, implementation, troubleshooting, and maintenance.

BlackBerry BES Server Consulting Support
The BlackBerry Enterprise Server gives businesses a centralized and safe source for integrating BlackBerry wireless devices into their email, groupware, and software application infrastructure. BlackBerry Enterprise Server enables wireless BlackBerry clients to connect to Exchange, Lotus, or Novell GroupWise messaging and to synchronize BlackBerry handsets with workstations to ensure consistent information for collaborative programs like calendars, address books, to-do lists, IM, and specialized business software. Thanks to BlackBerry BES Server support for Exchange Server, users carrying BlackBerry smartphones can have effortless access to Exchange messages as well as to IM-capable applications via Microsoft Office Live Communications Server and Lync Server 2010 support.

BlackBerry BES Server Consulting Services

Progent's BlackBerry-qualified engineers can show you how to plan, configure, and maintain BlackBerry Enterprise Server (BES) so that you optimize the efficiency of BlackBerry clients, streamline the administration of a BlackBerry environment, and reduce the cost of supporting mobile workers.

Progent's Remote BlackBerry-Certified Technical Support is Quick and Economical
For companies in Phoenix, Arizona who require fast and affordable help from a certified RIM BlackBerry support professional, Progent provides efficient online help from a seasoned network support staff who have delivered network solutions to organizations in every state in the U.S. (Refer to Progent's client testimonials.)

Remote consulting services eliminates travel costs and allows consultants to resolve problems quickly, so you reduce wasted productivity. Progent's BlackBerry specialists have earned certifications in all BlackBerry solutions and can provide expert support in areas including fixing synchronization problems, deploying BlackBerry Enterprise Server (BES), and designing a secure, high-availability network architecture for BlackBerry users. Certifications held and skill sets offered by Progent's BlackBerry professionals include:

BlackBerry Certified Support Specialist
Blackberry Support ServicesA Progent BlackBerry Certified Support Specialist can help your company to perform common technical functions such as setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, launching messaging filters and auto-signature, changing user profiles, upgrading BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to work with your corporate email solution. Progent's seasoned experts can also help you to resolve a wide array of issues concerning synchronization, handset recognition, email consistency, web access, wireless connections, IM, desktop software configuration, and BlackBerry Desktop Redirector.

As a top innovator in delivering nationwide online technical assistance for small company IT networks, Progent can provide responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your wireless support costs at a minimum and, by resolving problems quickly, optimizes the productivity of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Blackberry EngineersProgent's BlackBerry Certified Server Support Specialist can provide the skills needed to install and support the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry expert can assist you to utilize tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform important tasks including troubleshooting enterprise activation problems, adding and deleting BlackBerry device clients, activating passwords, configuring wireless software installation and configuration, deploying and debugging the BlackBerry Smart Card Reader, and setting up database backup and recovery processes.

Progent's BlackBerry-certified consultants can also help you to use administration tools like the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow issues, and using wireless LANs for enterprise activation. In addition, Progent can explain the role of operational policies in the BlackBerry Enterprise system and help your company to select and install appropriate security configurations.

Progent's Microsoft-certified Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your existing Exchange Server infrastructure for working smoothly with BlackBerry Enterprise Server or migrate your BlackBerry solution to the most recent edition of Exchange Server.

Call or Email Progent for Assistance from a RIM BlackBerry-Certified Expert
If you wish to get in touch with Progent about engineering assistance for BlackBerry wireless solutions, phone 1-800-993-9400 or see Contact Progent.

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