Consulting Support for BlackBerry Solutions
RIM BlackBerry Consulting ServicesBlackBerry mobile PDAs were at one time among the most popular products for achieving location-independent connectivity to email, calendars, web-based applications, and other critical business information. Progent can provide Phoenix, Arizona companies the services of BlackBerry-qualified experts who can help organizations to manage existing BlackBerry deployments or transition smoothly to a modern smartphone platform.

As the complexity of small business IT technology has increased, and as the need for enterprise-class security, reliability, and disaster recovery has grown to be the norm for organizations regardless of size, effective deployment and support of BlackBerry solutions has become increasingly challenging. To address areas like data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse email servers and shared databases, small organizations often resort to outside support professionals who offer expertise in RIM BlackBerry integration and maintenance.

Progent offers the expertise of BlackBerry-certified engineers who can help small organizations to plan, administer, and troubleshoot BlackBerry-based solutions affordably and efficiently, dispensing with the requirement for an in-house BlackBerry technology expert and lowering the cost and stress of supporting mobile workers. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This range of experience, coupled with Progent's proven online support model, provides small businesses an economical alternative for integrating RIM BlackBerry technology productively into their business information system.

Progent's engineers can assist you with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your data and messaging systems operate optimally with BlackBerry BES Server. Progent can also help you to upgrade from older editions of BlackBerry and Microsoft technology, set up streamlined management tools to help you track and support BlackBerry smartphones across your company, recommend security policies that are right for your company, develop custom wireless software, and ensure that your IT network architecture is properly designed to accommodate your BlackBerry users. Also, Progent's business continuity consultants can help ensure that your BlackBerry information is incorporated in your scheduled backup procedures so that it can be restored rapidly and thoroughly.

Consulting Support for BlackBerry BES Server
BlackBerry Enterprise Server (BES) simplifies management and maintenance of BlackBerry smartphones, providing a single platform for controlling key jobs such as smartphone installation, upgrades, and deactivation and also offering a strong foundation for security and high availability. BlackBerry Enterprise Server delivers seamless communication between Microsoft Exchange, Groupwise, or Lotus email platforms and BlackBerry handsets and allows remote synchronization.

BlackBerry Enterprise Server Integration Help

BlackBerry BES Server provides a wealth of security options beginning with automatic encryption of information sent between a BlackBerry smartphone and BlackBerry Enterprise Server based on Advanced Encryption Standard (AES) or Triple DES. BES Server also allows excellent flexibility in adjusting levels of protection to meet the specific requirements of your mobile environment. Progent's BlackBerry authorized consultants can assist you to select advanced security functions and enable them wirelessly. Samples of these over-the-air configurable security features are:

  • Disable a BlackBerry device
  • Wipe information from a misplaced or stolen device
  • Disable Bluetooth
  • Activate internal defenses against malware

BES Server also offers flexibility in selecting ways to prevent mobile users from loading or running unsafe or unauthorized software. Progent can help you to select blocking techniques such as:

  • Specify exactly what applications are allowed on the device
  • Prevent third-party software from using persistent memory on the smartphone
  • Select what resources third-party software can use on the device
  • Restrict the kinds of connections external programs running on the device can establish
  • Block all third-party applications from being installed or executed on the BlackBerry device

Some Ways That Progent Can Assist You to Manage and Support Your BlackBerry Environment
Progent can deliver a seasoned BlackBerry support who has earned certifications from Research in Motion in all major facets of BlackBerry integration. Progent's BlackBerry consulting skills span areas from troubleshooting synchronization issues to designing wireless productivity solutions built around BlackBerry Enterprise Server. These RIM BlackBerry credentials and their respective skill sets include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ConsultingProgent offers the services of a BlackBerry Certified Solution Designer to assist you to plan, install, test, troubleshoot, and document a wireless environment built upon the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's advanced engineering support services for BlackBerry technology include business and network requirements analysis, system architecture, roll-out planning and execution, performance optimization, configuration of a high-availability environment, data backup and disaster recovery planning, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your technical objectives and to design a mobile wireless solution that fits within your information technology budget and supports your business strategy. Progent can clarify the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your current network infrastructure's ability to accommodate a BlackBerry BES Server, assist your organization to determine which administration approach and physical components meet your needs, and evaluate your messaging environment topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make informed choices concerning options for software editions, processors and mass storage, network topology, and application set up.

To optimize network protection, Progent's BlackBerry-certified expert can assist you to select and activate appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-certified security specialists to perform network-wide security assessment and compliance validation and recommend improvements to accommodate your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for deploying, administering, monitoring, and troubleshooting one or several BlackBerry BES Servers in a messaging environment based on Microsoft Exchange Server. Progent's BlackBerry-certified engineer has expertise in important areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can assist you to install and delete BlackBerry smartphone users on Microsoft Exchange and Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry smartphones and user accounts, back up and support storage groups, configure permissions, set up the Mobile Data System and IM, deploy push and pull access control lists, control Microsoft Exchange Server data flow, create, update, and apply wireless LAN and Virtual Private Network configurations, set up SNMP traps, and generate reports to summarize SNMP results.

Progent's BlackBerry expert can support your BlackBerry technology in a number of environments that can include Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.

Contact Progent to Get Support from a BlackBerry-Certified Consultant
In order to contact Progent about consulting assistance for BlackBerry mobile wireless technology, phone 1-800-993-9400 or visit Contact Progent.
















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