Consulting and Technical Support Services for BlackBerry Environments
BlackBerry Support ServicesBlackBerry wireless PDAs were at one time among the most popular products for achieving location-independent connectivity to messaging, calendars, web applications, and other vital business data. Progent can provide Pittsburgh, Pennsylvania companies the services of BlackBerry-certified professionals who can assist businesses to maintain their BlackBerry deployments or migrate efficiently to a modern mobile platform.

As the complexity of small business networks has increased, and as the demand for enterprise-class protection, dependability, and recoverability has become the norm for companies regardless of size, effective deployment and support of BlackBerry technology has become more challenging. To handle issues like security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email systems and shared databases, small businesses often turn to external support firms who offer expertise in BlackBerry installation and troubleshooting.

Progent can provide the services of BlackBerry-certified consultants who can help small organizations to plan, administer, and troubleshoot BlackBerry solutions affordably and effectively, eliminating the requirement for an internal BlackBerry technology specialist and lowering the cost and hassle of supporting wireless work groups. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified network security professionals. This breadth of knowledge, combined with Progent's efficient online service delivery model, gives small businesses an economical solution for integrating RIM BlackBerry products seamlessly into their information system.

Progent's experts can help your company with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your data and email infrastructure operate optimally with BlackBerry BES Server. Progent can also assist you to upgrade from older editions of BlackBerry and Microsoft software, configure streamlined management utilities to enable you to track and control BlackBerry devices across your company, define security policies that make sense for your business, develop custom wireless software, and make sure that your network architecture is properly configured to accommodate your BlackBerry users. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry data is included in your regular backup procedures in order that it can be restored quickly and thoroughly.

BlackBerry Enterprise Server Consulting Support
The BlackBerry Enterprise Server (BES) gives businesses a centralized and safe mechanism for integrating BlackBerry smartphones into their messaging, groupware, and application environment. BlackBerry Enterprise Server enables mobile BlackBerry users to access Exchange Server, Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry handsets with workstations to ensure up-to-date information for collaborative programs like calendars, address books, to-do lists, instant messaging, and custom business programs. Thanks to BlackBerry BES Server integration with Microsoft Exchange, mobile workers carrying BlackBerry smartphones have effortless connectivity with Exchange email and to IM-aware software via Microsoft Office Communications Server and Microsoft Lync Server 2010 support.

BlackBerry Enterprise Server Consulting Services

Progent's BlackBerry-qualified engineers can help you plan, implement, and maintain BlackBerry Enterprise Server so you can maximize the productivity of BlackBerry users, simplify the administration of a BlackBerry solution, and reduce the cost of supporting a mobile workforce.

Some Ways That Progent Can Help Your Business to Maintain and Troubleshoot Your BlackBerry Solution
Progent can provide an experienced engineer who has been awarded certifications from Research in Motion in all key facets of BlackBerry integration. Progent's BlackBerry support services range from resolving synchronization problems to architecting wireless workforce solutions built around BlackBerry Enterprise Server (BES). These BlackBerry credentials and their respective skill sets include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent can provide the services of a BlackBerry Certified Solution Designer to assist you to plan, install, validate, troubleshoot, and produce documentation for a mobile wireless solution based on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's advanced engineering support services for BlackBerry technology include business and technology needs analysis, solution architecture, roll-out planning and implementation, performance tuning, design of a high-availability architecture, data backup and disaster recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your operational goals and to create a wireless system that meets your IT budget and aligns with your business strategy. Progent can explain the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's ability to accommodate a BlackBerry Enterprise Server, assist your organization to determine which management approach and hardware products match your needs, and evaluate your messaging environment configuration. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can make informed decisions about options for software versions, server hardware and mass storage, network topology, and application configuration.

To optimize system protection, Progent's BlackBerry-certified consultant can help your company to select and activate appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-qualified security specialists to perform company-wide security assessment and compliance testing and recommend enhancements to accommodate your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for deploying, managing, monitoring, and maintaining one or several BlackBerry BES Servers in an email environment powered by Microsoft Exchange. Progent's BlackBerry engineer offers support skills in key areas related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can show you how to install and delete BlackBerry device clients on Microsoft Exchange Server and Microsoft Active Directory, configure, track, and manage BlackBerry Enterprise Server, administer BlackBerry devices and user accounts, back up and manage storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, deploy access control lists, manage Microsoft Exchange data flow, generate, edit, and apply wireless LAN and VPN configurations, set up SNMP traps for alerts, and generate management reports to summarize SNMP data.

Progent's BlackBerry engineer can support your BlackBerry technology in a variety of environments that can include Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

Contact Progent to Get Support from a RIM BlackBerry-Certified Expert
In order to ask Progent about engineering assistance for BlackBerry mobile wireless integration, phone 1-800-993-9400 or visit Contact Progent.
















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