Pittsburgh, PA Metro Area Contact Information:

City Street Address Contact Information
Pittsburgh, PA 500 Grant Street
Suite 2900
Pittsburgh, Pennsylvania, 15219
Sales Phone: 412-387-1444

Link: Pittsburgh Network Support Services

Consulting Support for BlackBerry Technology
BlackBerry Consulting ServicesBlackBerry mobile PDAs were once one of the most popular solutions for achieving anytime-anywhere access to messaging, calendars, web programs, and other vital business information. Progent offers Pittsburgh, Pennsylvania companies the services of BlackBerry-certified professionals who can assist organizations to manage their BlackBerry deployments or migrate smoothly to a more popular mobile solution.

As the sophistication of small company IT technology has increased, and as the demand for world-class security, dependability, and disaster recovery has become the norm for companies of any size, effective deployment and maintenance of RIM BlackBerry technology has grown more difficult. To handle areas like data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging systems and corporate databases, small businesses often turn to external consulting firms who offer expertise in RIM BlackBerry integration and troubleshooting.

Progent can provide the expertise of BlackBerry-certified consultants who can assist small organizations to plan, administer, and troubleshoot BlackBerry-based environments affordably and efficiently, doing away with the need for an internal BlackBerry technology specialist and reducing the cost and stress of maintaining mobile work groups. Progent's BlackBerry specialists have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified network security specialists. This breadth of experience, coupled with Progent's efficient remote support capabilities, gives small businesses an affordable solution for integrating RIM BlackBerry technology seamlessly into their IT network.

Progent's experts can help you with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Exchange Server setup so that your database and messaging systems work efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from older versions of BlackBerry and Microsoft technology, set up streamlined administration tools to help you track and support BlackBerry devices throughout your company, recommend security policies that are right for your business, customize wireless software, and ensure that your IT network infrastructure is appropriately designed to accommodate your BlackBerry users. In addition, Progent's business continuity specialists can help ensure that your BlackBerry data is included in your scheduled backup processes so that it can be recovered quickly and thoroughly.

Integration Services for BlackBerry Enterprise Server
RIM's high-end platform for managing large collections of BlackBerry smartphones is the BlackBerry Enterprise Server (BES). This powerful software enables Microsoft Exchange, Domino, or Novell GroupWise users to transmit and receive messages that are encrypted in transit to ensure maximum data protection. BlackBerry Enterprise Server also simplifies a wide variety of key management tasks that span from smartphone configuration and updates to wireless security and high availability.

RIM BlackBerry Enterprise Server Configuration Assistance

Progent's BlackBerry-qualified consultants can help you utilize BlackBerry BES Server to do basic tasks like:

  • Deploy and manage applications
  • Schedule device, program, and IT policy updates
  • Update BlackBerry device software remotely
  • Control user and group configurations with BES Server's extensive selection of IT policies

Progent's BlackBerry-qualified consultants can also help you to use BES Server to implement important tasks not supported by the less advanced BlackBerry Enterprise Server Express. These tasks include:

  • Install and manage BlackBerry's high-availability infrastructure based on virtual servers
  • Deploy BlackBerry smartphones wirelessly
  • Establish specialized management roles
  • Automatically track and analyze the integrity of your BlackBerry solution

Professional RIM BlackBerry Consulting and Technical Services Available Online from Progent
Progent's authorized RIM BlackBerry support specialists are accessible by phone to deliver prompt assistance to companies in the Pittsburgh area or anywhere in the state of Pennsylvania. Progent's seasoned remote consulting team has helped IT organizations solve computer issues and reduce IT service expenses in every state in the U.S. and established a large following of satisfied customers. (Refer to Progent's client testimonials.)

Progent can provide online help for a broad array of technologies associated with BlackBerry software and devices such as synchronization, integration with Exchange, setting up BlackBerry BES Server, and strengthening mobile security. Important BlackBerry credentials earned by Progent's support experts include:

BlackBerry Certified Server Support Specialist
Blackberry HelpProgent's BlackBerry Certified Server Support Specialist has the skills required to configure and support the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified specialist can help you to utilize resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform critical tasks such as troubleshooting enterprise activation issues, registering and removing BlackBerry device clients, setting activation passwords, configuring wireless program loading and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and restore mechanisms.

Progent's BlackBerry-certified consultants can also show you how to operate administration tools like the BlackBerry Administration Service for role-based management, resolving file attachment and data flow problems, and using WiFi for enterprise activation. In addition, Progent can explain the function of IT policies in the BlackBerry Enterprise system and help you to select and implement sensible security configurations.

Progent's Microsoft-certified Microsoft Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your existing Microsoft Exchange architecture for working in conjunction with BlackBerry BES Server or migrate your BlackBerry system to the latest edition of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for deploying, managing, tracking, and troubleshooting one or multiple BlackBerry BES Servers in a messaging system based on Microsoft Exchange. Progent's BlackBerry engineer offers expertise in important technologies related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can show you how to install and delete BlackBerry smartphone clients on Microsoft Exchange and Windows Active Directory, set up, track, and administer BlackBerry Enterprise Server, manage BlackBerry handhelds and user accounts, back up and maintain storage groups, apply permissions, install the Mobile Data System (MDS) and Instant Messaging, deploy access control lists, manage Exchange Server data flow, create, edit, and apply wireless LAN and Virtual Private Network configuration sets, implement SNMP traps, and generate reports based on SNMP data.

Progent's BlackBerry-certified consultant can help you with your BlackBerry solution in a number of settings such as Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent offers the services of a BlackBerry Certified Solution Designer to help your company to design, deploy, test, troubleshoot, and produce documentation for a mobile wireless solution built upon the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's advanced consulting support services for BlackBerry include business and network needs analysis, system design, deployment planning and execution, performance tuning, design of a high-availability environment, data backup and business recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your functional goals and to create a wireless system that meets your IT budget and supports your business strategy. Progent can clarify the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current network architecture's suitability to accommodate a BlackBerry BES Server, assist you to determine which management model and physical components meet your needs, and analyze your messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can make smart decisions about options for software versions, server hardware and storage, network topology, and application set up.

To maximize system protection, Progent's BlackBerry expert can help your company to select and enable appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-qualified security engineers to perform network-wide security assessment and compliance testing and suggest improvements to account for your BlackBerry environment.

Call or Email Progent to Get Help from a RIM BlackBerry-Certified Specialist
In order to get in touch with Progent about technical support for BlackBerry wireless solutions, call 1-800-993-9400 or see Contact Progent.
















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