Pittsburgh, PA Metro Area Contact Information:

City Street Address Contact Information
Pittsburgh, PA 500 Grant Street
Suite 2900
Pittsburgh, Pennsylvania, 15219
Sales Phone: 412-387-1444

Link: Pittsburgh Network Support Services

Consulting Support Services for BlackBerry Solutions
BlackBerry ConsultantsBlackBerry wireless PDAs were at one time one of the most popular products for achieving mobile connectivity to email, calendars, web-based programs, and other critical business information. Progent can provide Pittsburgh, Pennsylvania companies the services of BlackBerry-qualified experts who can help businesses to manage their BlackBerry deployments or migrate efficiently to a more popular smartphone solution.

As the sophistication of small company IT technology has increased, and as the demand for enterprise-class security, dependability, and recoverability has grown to be the standard for companies of all sizes, successful integration and maintenance of RIM BlackBerry technology has become more challenging. To handle issues like security, business continuity, and synchronization of BlackBerry handhelds with diverse messaging servers and shared databases, small organizations frequently turn to outside support professionals who specialize in RIM BlackBerry integration and maintenance.

Progent can provide the services of BlackBerry-qualified consultants who can assist small businesses to plan, manage, and troubleshoot BlackBerry-based environments affordably and efficiently, eliminating the need for an internal BlackBerry solutions expert and lowering the expense and stress of supporting mobile work groups. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security professionals. This breadth of knowledge, coupled with Progent's proven remote support model, provides small companies a budget-friendly alternative for integrating BlackBerry products seamlessly into their business information network.

Progent's consultants can help your company with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your data and messaging systems operate optimally with BlackBerry BES Server. Progent can also assist you to upgrade from previous versions of BlackBerry and Microsoft software, set up easy-to-use management tools to enable you to track and control BlackBerry smartphones across your company, recommend security policies that are right for your company, develop custom wireless applications, and ensure that your network architecture is appropriately configured to handle your BlackBerry clients. Also, Progent's business continuity specialists can help make sure that your BlackBerry information is included in your regular backup procedures so that it can be recovered rapidly and thoroughly.

Integration Services for BlackBerry Enterprise Server (BES)
Research in Motion's advanced solution for managing big groups of BlackBerry devices is the BlackBerry Enterprise Server. This sophisticated tool enables Microsoft Exchange, Lotus Domino, or Groupwise clients to send and receive messages that stay encrypted in transit to provide maximum data protection. BlackBerry BES Server also streamlines a wide variety of vital management jobs ranging from BlackBerry setup and upgrades to mobile security and high availability.

BlackBerry BES Server Configuration Help

Progent's BlackBerry-qualified consultants can assist you to utilize RIM BlackBerry BES Server to do routine tasks like:

  • Deploy and manage applications
  • Plan smartphone, application, and IT policy updates
  • Upgrade BlackBerry device software wirelessly
  • Control user configurations with BES Server's vast library of IT policies

Progent's BlackBerry-certified consultants can also assist you to use BES Server to perform key tasks not available with the entry-level BlackBerry Enterprise Server Express. These procedures include:

  • Configure and manage BES Server's high-availability infrastructure using virtual servers
  • Install BlackBerry devices remotely
  • Establish specialized management roles
  • Monitor and analyze the overall health of your BlackBerry solution

How Progent Can Assist Your Business to Maintain and Support Your BlackBerry Environment
Progent can deliver a seasoned BlackBerry support who has earned accreditations from Research in Motion in all major facets of BlackBerry technology. Progent's BlackBerry consulting services range from troubleshooting synchronization problems to architecting wireless productivity solutions based on BlackBerry Enterprise Server. These BlackBerry credentials and their associated skill sets include:

BlackBerry Certified Server Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Server Support Specialist has the knowledge required to install and troubleshoot the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry-certified expert can show you how to utilize tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to run critical procedures such as resolving enterprise activation problems, registering and deleting BlackBerry device clients, activating passwords, configuring over-the-air software installation and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and recovery processes.

Progent's BlackBerry engineers can also help you to operate management tools like the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow problems, and utilizing WiFi for enterprise activation. In addition, Progent can explain the function of IT policies in the BlackBerry BES system and assist your company to define and implement sensible security configurations.

Progent's certified Microsoft Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your existing Microsoft Exchange infrastructure for working in conjunction with BlackBerry BES Server or migrate your BlackBerry system to the most recent edition of Microsoft Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for installing, managing, monitoring, and troubleshooting one or several BlackBerry BES Servers in a messaging system based on Exchange Server. Progent's BlackBerry-certified engineer offers support skills in important areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can assist you to install and remove BlackBerry device users on Microsoft Exchange Server and Windows Active Directory, set up, monitor, and manage BlackBerry BES Server, manage BlackBerry smartphones and user accounts, back up and maintain storage groups, configure permissions, install the Mobile Data System (MDS) and IM, install access control lists, control Exchange Server data flow, generate, update, and assign wireless LAN and Virtual Private Network configurations, implement SNMP traps, and produce management reports based on SNMP data.

Progent's BlackBerry-certified engineer can support your BlackBerry solution in a number of environments that can include Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Consulting FirmProgent can provide the services of a BlackBerry Certified Solution Designer to assist your business to design, install, test, repair, and document a mobile wireless environment based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's world-class consulting support services for BlackBerry technology include business and network requirements analysis, solution design, roll-out planning and implementation, performance optimization, configuration of a fault-tolerant architecture, data backup and disaster recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your operational objectives and to design a mobile wireless system that fits within your IT budget and supports your business plans. Progent can clarify the impact of your organizational processes on the design of a BlackBerry Enterprise Solution, assess your existing network infrastructure's ability to accommodate a BlackBerry Enterprise Server, help you to decide which administration model and equipment match your needs, and analyze your email and messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make smart choices concerning alternatives for software editions, server hardware and storage, network topology, and application set up.

To optimize system security, Progent's BlackBerry expert can help you to choose and activate appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-certified security engineers to perform company-wide security assessment and compliance validation and recommend enhancements to account for your BlackBerry environment.

Contact Progent for Help from a BlackBerry-Certified Expert
If you wish to ask Progent about technical support for BlackBerry wireless integration, call 1-800-993-9400 or visit Contact Progent.
















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