Urgent Security Support Services and Vulnerability Assessment for Pittsburgh Small Business Networks
For immediate assistance with network security problems, small companies in Pittsburgh, PA, can find expert expertise online from Progent's security professionals. Progent's online service staff is available round the clock to provide efficient and economical assistance with security crises that threaten the viability of your information system. Progent's accredited security consultants are qualified to provide help for environments based on Microsoft, Linux, Macintosh, Sun Solaris, and major versions of UNIX. Progent's broad array of services addresses firewall configuration, messaging systems, secure system design, and information restoration. Progent's technical support team has been awarded the industry's most advanced security certifications including Certified Information Systems Auditor (CISA) and ISSAP.
Progent provides online security expertise on a by-the-minute model without minimum times and no extra charges for sign-up or after hours service. By billing per minute and by delivering top level help, Progent's pricing model keeps costs low and eliminates scenarios where simple fixes turn into big expenses.
Our System Has Been Hacked: What Are We Supposed to Do Now?
If your business is currently fighting a network security crisis, refer to Progent's Urgent Online Computer Support to learn how to get fast assistance.
For companies who have prepared carefully for being hacked, the step-by-step incident response model outlined by GIAC (Global Information Assurance Certification) is Progent's approved method of responding to a major security incident.
Overview of Small Business Security Support Services
Managing data protection and staying ready for recovering critical data and functions after a security breach demands a continual program that entails a variety of tools and procedures. Progent's security professionals can help your organization at whatever level in your efforts to guard your information network, ranging from security audits to creating a complete security strategy. Some areas covered by Progent's security consultants include Security Planning and Prevention, Information Restoration and Security Failure Analysis, and Managed Filtering of E-mail-Borne Attacks.
Planning and Building Protected Networks
Any business should have a carefully considered security plan that incorporates both preventive and responsive activity. The proactive plan is a set of steps that works to reduce security holes. The post-attack strategy specifies activities to help IT staff to assess the losses resulting from an attack, remediate the damage, record the event, and restore network functions as quickly as possible. Progent can show you how to design security into your business operations. Progent can configure scanning utilities, create and implement a safe IT infrastructure, and recommend procedures and policies to enhance the protection of your computing environment. Progent's security experts are ready to help you to set up a firewall, deploy secure remote connectivity to e-mail and information, and configure an effective VPN.
If your company is looking for an economical way for outsourcing your network security administration, Progent's Round-the-clock Network Support Packages feature automated remote server tracking and quick resolution of emergencies.
System Restoration and Failure Analysis
Progent provides expertise in restoring systems and computers that have been hacked, are suspect, or have stopped working following a security attack. Progent can show you how to assess the losses caused by the assault, return your company to normal functions, and retrieve data compromised owing to the breach. Progent's certified specialists can also oversee a thorough failure evaluation by going over activity logs and using other advanced forensics tools. Progent's background with security problems reduces your business disruption and permits Progent to suggest effective measures to avoid or contain new assaults.
Fault Tolerant Backup and Recovery Strategies Based on Microsoft Data Protection Manager
Data Protection Manager is a powerful fault tolerant backup and restore solution centered around fast disk systems to optimize availability, speed, and ease of administration. Progent's certified Microsoft DPM consultants can help you to create an effective business continuity strategy, design an affordable high-availability network infrastructure, install a Data Protection Manager-powered backup and recovery system, thoroughly validate your system, educate your IT personnel or regular service providers how to maintain Data Protection Manager, or provide complete IT support outsourcing such as remote hosting of DPM servers in Progent's data center. To learn more, see Data Protection Manager (DPM) Expertise.
Managed Spam and Virus Filtering
Progent has teamed with Postini to provide small companies E-Mail Guard, an outsourced service that blocks spam and email-borne threats before they can breach your corporate firewall. Get the details about E-Mail Guard Managed Spam and Virus Blocking.
Special Security Services Offered by Progent
Progent's veteran engineers can provide unique support in vital facets of network protection such as:
Security Vulnerability Evaluation and Compliance Testing
Progent provides expertise with security evaluation tools like Microsoft Baseline Security Analyzer or LANguard for performing a set of comprehensive system tests to reveal potential security problems. Progent has broad experience with these and similar tools and can help you to understand assessment reports and respond efficiently. Progent's security engineers also offer web application testing and can conduct expert evaluation of corporate-wide security to determine your company's compliance with major industry security standards including HIPPA, PCI, and ISO 17799. Also, Progent can evaluate the effectiveness of your wireless protection including fixed wireless equipment plus mobile devices. Read additional details concerning Progent's Vulnerability Audits and Security Compliance Testing.
Consulting for Microsoft ISA Server MS ISA Server 2006 provides rules-based protection, improved performance, and simple management of complex networks by incorporating both a firewall and a Web acceleration server integrated with Microsoft's MS Windows 2003 Server platform. The firewall provides extensive security filtering, control of access rights, and traffic routing. The Web cache enhances network performance by remembering repeatedly accessed Web content.
Progent's Microsoft ISA Server support service gives small and midsize companies assistance from certified engineers who know how to design and deploy a solution that matches your protection needs while avoiding restricting system efficiency.
Cisco PIX Firewall and ASA Firewall Expertise
Progent can provide a Cisco Certified Internetwork Expert or Cisco CCNP expert to show you how to select, configure, and support Cisco PIX Firewalls and ASA Firewalls. Find out additional details concerning Cisco PIX Firewall and ASA Firewall Support.
Cisco Security, Virtual Private Network and Aironet Wireless Expertise
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals can deliver in-depth technical services for Cisco's entire family of protection and Virtual Private Network technologies including PIX 500 Series Firewalls and ASA Series Firewalls, Catalyst Firewall Services Module (FWSM), protected high-speed and integrated services (IS) routers, Aironet wireless access points, and Catalyst family switches. Get additional details concerning Cisco Security, Virtual Private Network (VPN) and Aironet Wireless Consulting.
Other Firewall and VPN Consulting Services
In addition to being expert in a wide array of security solutions from Microsoft and Cisco, Progent offers small and mid-size organizations top-level consulting for solutions from other major firewall and Virtual Private Network vendors such as:
Unannounced Intrusion Checking Services
Stealth intrusion testing is a key method for allowing businesses to find out how vulnerable their information systems are to serious attacks by testing how thoroughly corporate protection procedures and mechanisms hold up to planned but unpublicized intrusion attempts instigated by seasoned security engineers using the latest intrusion techniques. Learn more information concerning Progent's Penetration Testing Services.
Certified Information Security Manager (CISM) Security Consulting Expertise
Certified Information Security Manager defines the core competencies and international benchmarks of performance that information technology security managers are expected to achieve. It provides business management the assurance that consultants who have been awarded their CISM possess the experience and skill to provide efficient security administration and consulting services. Progent can offer a CISM consultant to assist your organization in key security areas including data protection governance, risk assessment, data security process control, and crisis response support.
CISSP Security Consulting Services
Progent's CISSP consultants are security engineers who have earned CISSP certification as a result of verified professional work, extensive study, and formal testing. CISSP Certification recognizes expertise in a worldwide standard for IT security. American National Standards Institute has granted the CISSP credential accreditation in the field of information security under ISO/IEC 17024. Fields of knowledge covered within CISSP include security management procedures, security architecture and test systems, access permission methodology, applications development security, business processes security, physical security, cryptography, telecommunications, network security, and business continuity planning.
Information Systems Security Architecture Professionals Consulting Services for Secure IT Infrastructure
Progent's ISSAP qualified security consultants are consultants who have earned ISSAP accreditation as a result of thorough examination and substantial hands-on work with information security design. ISSAP security experts have in-depth understanding of access management mechanisms and techniques, telecommunications and network protection, cryptography, requirements analysis, business continuity planning (BCP) and DRP, and physical security. Progent's ISSAP-qualified security consultants can help your business with all aspects of secure network architecture.
Certified Information Systems Auditor Support Services
The Certified Information Systems Auditor accreditation is a prestigious achievement that signifies expertise in IS security auditing. Certified by the American National Standards Institute (ANSI), the CISA accreditation requires that candidates undergo an exhaustive examination administered by the ISACA international professional group. Progent offers the expertise of a CISA-qualified security engineer able to assist businesses in the fields of information systems audit services, IT governance, network assets and infrastructure lifecycle, IT service delivery, safeguarding data resources, and business continuity preparedness.
GIAC Consulting Expertise
GIAC (Global Information Assurance Certification) was established in 1999 to certify the skill of information technology security professionals. GIAC's goal is to make sure that an accredited security consultant has the knowledge needed to deliver services in critical areas of network, information, and application security. GIAC accreditations are recognized by businesses and institutions around the world including and the United States National Security Agency. Progent offers the assistance of certified consultants for any of the network security services addressed under GIAC certification topics including assessing perimeters, incident handling, traffic analysis, and web-based services security.
Contact Progent for Computer Security Expertise
If your business is situated in Pittsburgh or elsewhere in Pennsylvania and you need computer security engineering help, phone Progent at 800-993-9400 or email Progent at security-help@progent.com.
Progent's Computer Help Desk Outsourcing Support Services are intended specifically for small businesses who need immediate access to a Help Desk Call Center with professional phone support and effective escalation options but who must work within a restricted information technology budget. Important features of Progent's Help Desk Outsourcing Services are Help Desk Call Center Phone Support,
Secure Remote Access Provisioning, System Assessment, Problem Escalation, Virtual Help Desk Call Center Services, By-the-Minute Billing, and Help Desk Call Center Software Recommendation and Integration.
Stealth penetration checking is an important component of any overall IT system security plan. Progent’s security experts can run thorough penetration tests without the knowledge of your company's in-house IT staff. Stealth penetration checking shows whether existing security monitoring systems such as intrusion detection alerts and event history monitoring are correctly set up and consistently observed.
Progent provides consulting for security analysis utilities including LANguard from GFI for performing a set of programmed network testing scans to identify potential security problems. Progent has extensive knowledge of network analysis tools and can help you to make sense of testing reports and react appropriately. Progent can help you build security into your company processes, configure auditing tools, define and deploy a secure system architecture, and recommend procedures to optimize the security of your IT system. Progent's security consultants are ready to show you how to set up a firewall, implement safe remote access to email and business applications, and integrate virtual private network. Progent's certified security consultants can test the security of web software and can run extensive information security assessments of enterprise-wide security to validate your organization's compliance with important industry security standards such as HIPPA, PCI, and ISO 17799.
With Cisco Catalyst switches for small and mid-size companies, Cisco enables organizations to realize all the advantages of adding smart traffic control to their IT infrastructures. Cisco's Catalyst switch product line makes it possible to deploy capabilities that make your network infrastructure sufficiently available to handle time-critical requirements, expandable to support future growth, safe enough to guard confidential information, and designed for differentiating and controlling traffic flows to streamline network operations. Progent's Cisco certified consultants can help you pick out and integrate Catalyst switches that make sense for your company. In addition, Progent's CISM and CISA certified security consultants can show you how to develop a comprehensive protection plan and set up Catalyst switches so they powerfully enforce your security strategy. Catalyst switches that Progent provides expertise for include the Cisco Catalyst 2950 switches, Catalyst 3750 switches, Catalyst 4500 switches, and Catalyst 6500 switches.
The experience of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of over 11 years of support in Microsoft integration, assures you success in identifying the version and set up of Windows 2003 Server that aligns most closely with your company's strategy. Progent can also assist you with designing, installing, managing and troubleshooting powerful IT applications based on Microsoft Windows Server 2003, and can streamline your migration from Windows 2000 Server or Microsoft Windows NT.
Progent’s certified Cisco IT security consulting professionals offer high-level PIX Firewall and ASA Firewall consulting services including architecture, configuration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector attack defense, and safe access services. Ranging from compact, plug-and-play desktop devices for small and home businesses to modular gigabit appliances, Cisco PIX Firewall and ASA Firewalls offer a high level of security, performance, and excellent reliability for IT systems of any size. PIX and ASA Firewalls are based on a hardened, purpose-built operating system,eliminating common OS-specific security gaps. PIX firewalls provide multiple integrated security and connectivity services, including cutting edge application-aware firewall services, Voice over IP and multimedia security, site-to-site and remote access IPSec VPN communication, smart networking services, and comprehensive management solutions. Cisco's ASA 5500 Firewalls utilize technology proven in firewalls from Cisco's PIX 500 family. Progent’s network security experts can help you select and configure any Cisco PIX 500 or ASA Series firewalls such as the PIX 515E Firewall, the PIX 525 Firewall, and the ASA 5540 Firewall.
Microsoft Certified Expert Microsoft Accounting Solutions Consulting Installation support
Key features of Microsoft Great Plains accounting include a modular design that lets you license only the functionality you require, a standards-based foundation built on Microsoft technologies to secure your investment and offer a highly interconnected environment, enhanced reporting capabilities that allow you to monitor all operations, income and spending and sales trends, compatibility with Microsoft Office to enable access to corporate data, the ability to integrate information from almost any database or desktop application into Microsoft Dynamics GP, plus an open design that makes it possible to create specialized programs. Progent can help you set up and support a reliable, secure server and communications infrastructure to support Microsoft Dynamics Great Plains, and can provide experienced Great Plains consultants to help you turn the advanced features of Great Plains software into a productive business solution.
Progent's Microsoft-certified engineers offer technical support and network consulting services for Exchange 2003 Server, Windows Server 2003, and for the complete line of Microsoft server platforms. Progent's migration, configuration, administration, and support services for Microsoft Exchange 2003 Server include planning, installation, project management, local and remote troubleshooting, Help Desk Call Center support, expert security evaluation, and full-service network management outsourcing.
Progent is a leader in cost-effectively providing world-class IT help to small companies. Progent's success in addressing the network support needs of the chronically underserved small company sector is the cumulative result of key technical and process breakthroughs that have removed a great deal of the conventional expenses out of managing IT service, added unprecedented technical expertise into the IT service system, and dramatically streamlined the solution cycle.
The Certified Information Systems Auditor accreditation is a recognized achievement that indicates expertise in network security audit and control. Certified by ANSI, the CISA accreditation has consultants pass an extensive test given by the ISACA international professional association. Progent can provide the services of a CISA-qualified security professional able to assist businesses in the fields of IS audit services, IT enforcement, network assets and architecture ROI, information technology service delivery, protection of data resources, and business continuity planning.
