Consulting Support for RIM BlackBerry Environments
BlackBerry Consulting ServicesBlackBerry wireless PDAs from Research in Motion are among today’s most successful products for maintaining location-independent access to email, calendars, web programs, and other critical business data. As the sophistication of small company IT technology has expanded, and as the demand for enterprise-class protection, reliability, and recoverability has grown to be the standard for businesses of any size, effective deployment and support of RIM BlackBerry technology has become more challenging. To address areas like security, business continuity, and synchronization of BlackBerry PDAs with a variety of email servers and corporate databases, small organizations frequently resort to external consulting firms who offer expertise in BlackBerry integration and troubleshooting.

Progent can provide the expertise of BlackBerry-qualified consultants who can assist small organizations to plan, manage, and troubleshoot BlackBerry environments economically and efficiently, eliminating the necessity for an in-house BlackBerry solutions expert and reducing the cost and stress of supporting wireless work groups. Progent's BlackBerry specialists have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security specialists. This breadth of knowledge, coupled with Progent's efficient online service delivery capabilities, gives small companies an economical alternative for incorporating BlackBerry products productively into their IT system.

Progent's experts can assist your company with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your data and email infrastructure operate optimally with BlackBerry BES Server. Progent can also assist you to upgrade from older releases of BlackBerry and Microsoft software, set up easy-to-use administration tools so you can monitor and support BlackBerry devices throughout your business, recommend security policies that make sense for your business, develop custom mobile applications, and ensure that your network infrastructure is properly designed to handle your BlackBerry users. In addition, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your scheduled backup processes so that it can be recovered rapidly and thoroughly.

BlackBerry Enterprise Server (BES) Integration Support
The BlackBerry BES Server offers businesses a single and safe source for integrating BlackBerry wireless devices into their email, collaboration, and application infrastructure. BlackBerry BES Server enables wireless BlackBerry users to access Exchange, Lotus, or Groupwise messaging and to synchronize BlackBerry devices with PC desktops to ensure consistent information for collaborative programs such a schedules, contact lists, tasks, IM, and custom business programs. Due to BlackBerry Enterprise Server (BES) support for Exchange, users with BlackBerry smartphones can have effortless access to Exchange email as well as to IM-aware applications via Microsoft Office Communications Server and Lync Server integration.

BlackBerry Enterprise Server Support Services

Progent's BlackBerry-qualified engineers can assist you to plan, configure, and support BlackBerry Enterprise Server so that you optimize the productivity of BlackBerry users, simplify the management of a BlackBerry solution, and reduce the cost of supporting mobile workers.

Progent's Remote BlackBerry-Certified Technical Support is Quick and Economical
For businesses in Plano, Texas who require quick and affordable help from an authorized BlackBerry consultant, Progent delivers effective online assistance from a veteran network support staff who have provided IT solutions to companies in each state in the country. (Refer to Progent's client testimonials.)

Remote support avoids travel expense and allows consultants to solve problems rapidly, allowing you to reduce wasted productivity. Progent's RIM BlackBerry consultants have been awarded accreditations in all BlackBerry technologies and can provide professional support in areas such as fixing synchronization problems, configuring BlackBerry Enterprise Server, and creating a secure, high-availability system infrastructure for BlackBerry users. Certifications earned and skill sets mastered by Progent's BlackBerry professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry HelpProgent's BlackBerry Certified Support Specialist can help you to carry out basic support functions including configuring BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account settings, setting up messaging filters and auto-signature, modifying user accounts, upgrading BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to run with your company email software. Progent's seasoned experts can in addition assist your business to resolve a broad array of issues associated with synchronization, handset recognition, email reconciliation, web access, wireless connectivity, Instant Messaging, workstation software installation, and Desktop Redirector.

As a leader in providing countrywide remote technical assistance for small business networks, Progent offers responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your mobile support expenses at a minimum and, by resolving problems promptly, optimizes the productivity of your BlackBerry users.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent offers the support of a BlackBerry Certified Solution Designer to help your company to plan, install, test, repair, and produce documentation for a wireless environment based upon the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's world-class engineering services for BlackBerry include business and technology requirements analysis, solution architecture, deployment planning and execution, performance optimization, design of a fault-tolerant architecture, data backup and business recovery consulting, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your functional objectives and to design a mobile wireless system that meets your information technology budget and aligns with your business plans. Progent can clarify the implications of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your current network architecture's suitability to accommodate a BlackBerry BES Server, assist your organization to determine which management approach and hardware products match your requirements, and analyze your email and messaging environment topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at informed decisions concerning alternatives for software versions, processors and mass storage, network architecture, and application set up.

To optimize network protection, Progent's BlackBerry-certified consultant can help you to select and activate sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-certified security specialists to perform network-wide security assessment and compliance validation and recommend enhancements to accommodate your BlackBerry solution.

Call or Email Progent to Get Support from a RIM BlackBerry-Certified Specialist
In order to contact Progent about professional help for BlackBerry wireless integration, phone 1-800-993-9400 or visit Contact Progent.
















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