Consulting and Technical Support Services for RIM BlackBerry Technology
BlackBerry ConsultantsBlackBerry wireless PDAs from Research in Motion are one of the most popular products for maintaining mobile access to messaging, calendars, web-based applications, and other vital business data. As the complexity of small company IT technology has increased, and as the need for world-class security, dependability, and disaster recovery has grown to be the norm for businesses of all sizes, successful integration and maintenance of BlackBerry technology has grown more difficult. To address areas like security, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging servers and shared databases, small businesses often turn to external support professionals who specialize in BlackBerry integration and maintenance.

Progent can provide the expertise of BlackBerry-certified consultants who can help small businesses to plan, administer, and repair BlackBerry-based solutions affordably and effectively, dispensing with the necessity for an internal BlackBerry solutions specialist and reducing the expense and hassle of supporting mobile work groups. Progent's BlackBerry specialists have extensive experience cooperating with Progent's Microsoft-Gold certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security specialists. This breadth of knowledge, combined with Progent's efficient online service delivery capabilities, provides small companies an economical alternative for incorporating BlackBerry technology seamlessly into their information network.

Progent's engineers can help your company with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Exchange Server setup so that your database and messaging infrastructure function optimally with BlackBerry BES Server. Progent can also help you to migrate from previous versions of BlackBerry and Microsoft technology, configure easy-to-use administration utilities to help you monitor and control BlackBerry smartphones throughout your company, recommend security policies that are right for your business, develop custom wireless applications, and ensure that your IT network architecture is properly designed to handle your BlackBerry users. Also, Progent's business continuity specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup procedures so that it can be recovered quickly and safely.

BlackBerry BES Server Integration Support
The BlackBerry Enterprise Server (BES) gives companies a single and safe source for incorporating BlackBerry smartphones into their messaging, groupware, and application environment. BlackBerry BES Server enables mobile BlackBerry users to access Exchange, Lotus, or Novell GroupWise email and to synchronize BlackBerry smartphones with PC desktops to ensure data consistency for applications like calendars, contact lists, to-do lists, instant messaging, and specialized business software. Thanks to BlackBerry Enterprise Server support for Microsoft Exchange Server, users with BlackBerry handsets have push-based access to Exchange email as well as to IM-aware applications through Microsoft Communications Server and Lync Server integration.

BlackBerry BES Server Support

Progent's BlackBerry-certified consultants can assist you to plan, implement, and maintain BlackBerry Enterprise Server (BES) so you can optimize the efficiency of BlackBerry clients, streamline the management of a BlackBerry environment, and reduce the cost of supporting a mobile workforce.

Expert RIM BlackBerry Technical Support Services Offered Remotely from Progent
Progent's certified BlackBerry support specialists are available by phone to provide prompt technical help to companies in the Plano region or throughout the state of Texas. Progent's seasoned online technical support team has helped IT organizations solve computer issues and reduce IT service expenses in each state in the United States and established a substantial following of loyal customers. (See Progent's client testimonials.)

Progent can provide online help for a broad selection of issues related to BlackBerry products such as synchronization, integration with Exchange, setting up BlackBerry Enterprise Server (BES), and strengthening mobile security. Major RIM BlackBerry certifications earned by Progent's consulting professionals include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for installing, administering, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in an email environment based on Microsoft Exchange Server. Progent's BlackBerry-certified consultant offers expertise in important technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can assist you to add and delete BlackBerry device clients on Microsoft Exchange and Active Directory, configure, track, and administer BlackBerry Enterprise Server, administer BlackBerry devices and user accounts, archive and manage storage groups, configure permissions, install the Mobile Data System and IM, install push and pull access control lists, control Microsoft Exchange data flow, generate, update, and apply WLAN and VPN configurations, set up SNMP traps, and generate management reports to summarize SNMP results.

Progent's BlackBerry-certified engineer can help you with your BlackBerry technology in a variety of environments that can include Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent offers the support of a BlackBerry Certified Solution Designer to assist you to design, deploy, test, troubleshoot, and document a mobile wireless environment built on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's world-class consulting support services for BlackBerry technology include business and network requirements analysis, solution design, deployment planning and implementation, performance optimization, design of a fault-tolerant environment, information backup and disaster recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your technical objectives and to create a mobile wireless system that meets your IT budget and supports your business plans. Progent can explain the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's ability to support a BlackBerry BES Server, assist you to determine which administration model and equipment match your requirements, and analyze your messaging environment topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make informed decisions concerning alternatives for software versions, server hardware and mass storage, network topology, and application configuration.

To optimize network protection, Progent's BlackBerry-certified expert can help you to select and activate sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-certified security specialists to perform network-wide security vulnerability and compliance testing and suggest improvements to account for your BlackBerry environment.

Contact Progent to Get Help from a RIM BlackBerry-Qualified Consultant
To ask Progent about engineering support for BlackBerry wireless technology, call 1-800-993-9400 or go to Contact Progent.
















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