Consulting Support Services for BlackBerry Environments
RIM BlackBerry ConsultantsBlackBerry mobile smartphones were once one of the most popular products for achieving location-independent access to messaging, scheduling, web applications, and other critical business information. Progent offers Plano, Texas companies the services of BlackBerry-certified consultants who can help businesses to manage their BlackBerry deployments or transition efficiently to a more popular smartphone solution.

As the complexity of small company networks has expanded, and as the need for enterprise-class protection, dependability, and disaster recovery has become the standard for companies of all sizes, effective deployment and support of BlackBerry technology has grown more challenging. To address issues such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse email servers and company databases, small organizations frequently turn to external support professionals who specialize in RIM BlackBerry installation and troubleshooting.

Progent offers the services of BlackBerry-certified consultants who can assist small organizations to plan, administer, and troubleshoot BlackBerry-based solutions affordably and efficiently, eliminating the need for an in-house BlackBerry solutions specialist and lowering the cost and hassle of maintaining wireless work groups. Progent's BlackBerry engineers have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified network security professionals. This breadth of experience, coupled with Progent's proven remote support capabilities, provides small companies an affordable solution for incorporating RIM BlackBerry technology productively into their business information system.

Progent's consultants can assist your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your data and messaging infrastructure operate efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous versions of BlackBerry and Microsoft software, set up easy-to-use management utilities to enable you to track and control BlackBerry devices throughout your business, recommend security policies that make sense for your company, develop custom wireless applications, and ensure that your network architecture is appropriately configured to accommodate your BlackBerry clients. In addition, Progent's business continuity specialists can help ensure that your BlackBerry data is incorporated in your scheduled backup processes so that it can be restored rapidly and safely.

Integration Expertise for BlackBerry BES Server
Research in Motion's advanced solution for managing large collections of BlackBerry devices is the BlackBerry Enterprise Server (BES). This sophisticated software enables Microsoft Exchange Server, Lotus Domino, or Groupwise clients to send and receive emails that are encrypted in transit to ensure maximum security. BlackBerry Enterprise Server also simplifies a wide selection of key administrative tasks that span from smartphone configuration and upgrades to mobile security and fault tolerance.

BlackBerry Enterprise Server Configuration Support

Progent's BlackBerry-certified consultants can help you use BlackBerry BES Server to do basic tasks like:

  • Deploy and manage applications
  • Plan device, application, and IT policy updates
  • Upgrade BlackBerry device software remotely
  • Control user configurations with BES Server's extensive selection of IT policies

Progent's BlackBerry-certified consultants can also help your company to utilize BES Server to perform key procedures not available with the entry-level BlackBerry BES Server Express. These procedures include:

  • Set up and support BlackBerry's high-availability infrastructure using virtualization
  • Install BlackBerry smartphones remotely
  • Set specialized administration roles
  • Automatically track and analyze the health of your system

Expert RIM BlackBerry Consulting and Technical Support Available Remotely from Progent
Progent's authorized BlackBerry engineers are accessible by phone to deliver expert assistance to companies in the Plano area or anywhere in the state of Texas. Progent's experienced remote technical support team has helped IT organizations resolve network issues and cut IT service costs in every state in the country and established a large following of satisfied clients. (Refer to Progent's client testimonials.)

Progent can provide remote help for a wide selection of technologies associated with BlackBerry products including synchronization, integration with Exchange Server, managing BlackBerry BES Server, and strengthening mobile security. Major BlackBerry certifications awarded to Progent's consulting professionals include:

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer HelpProgent offers the services of a BlackBerry Certified Solution Designer to assist you to plan, deploy, validate, repair, and produce documentation for a mobile wireless environment based upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's world-class engineering services for BlackBerry include business and network requirements assessment, solution architecture, deployment strategy and execution, performance tuning, design of a fault-tolerant environment, information backup and business recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your functional goals and to design a wireless environment that meets your information technology budget and aligns with your business plans. Progent can explain the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity architecture's ability to support a BlackBerry BES Server, assist you to decide which management approach and hardware products meet your needs, and evaluate your messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on each other so you can arrive at smart decisions concerning options for software versions, processors and storage, network topology, and application set up.

To optimize system protection, Progent's BlackBerry consultant can help you to select and configure sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-certified security engineers to run network-wide security vulnerability and compliance validation and suggest enhancements to account for your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for installing, managing, tracking, and troubleshooting one or multiple BlackBerry BES Servers in a messaging environment based on Microsoft Exchange. Progent's BlackBerry engineer offers support skills in important technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can show you how to add and delete BlackBerry smartphone users on Microsoft Exchange and Microsoft Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry devices and user accounts, archive and support storage groups, apply permissions, set up the MDS and Instant Messaging, deploy push and pull access control lists, manage Exchange data flow, create, edit, and assign wireless LAN and Virtual Private Network configurations, implement SNMP traps, and produce management reports to summarize SNMP results.

Progent's BlackBerry-certified engineer can support your BlackBerry technology in a variety of environments that can include Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

Contact Progent to Get Support from a RIM BlackBerry-Certified Specialist
If you wish to contact Progent about consulting help for BlackBerry mobile wireless integration, phone 1-800-993-9400 or go to Contact Progent.
















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