Pompano Beach, FL Online Help from Certified Network Troubleshooting Professionals
Progent's computer network technical support services can provide your Pompano Beach, FL company budget-friendly and reliable access to enterprise-class consulting engineers. By providing network support help when you need it, providing specialized expertise for key applications, delivering unique services such as automated network monitoring, and charging only for services you use, Progent gives your Pompano Beach, Florida company an economical alternative for maximizing the productivity of small-scale business information systems. If you run an onsite system, rely on cloud infrastructure, or have a hybrid cloud-and-local network, Progent is the intelligent choice for businesses to build and maintain a robust and secure IT network and to benefit from quick access to the skilled help typically restricted to corporations who are able to maintain a sizeable internal information technology group.

For mid-size and large companies, Progent offers co-sourcing and project management services to reinforce the technical skills of your internal IT service team. Co-sourcing can cut costs and help meet schedules for major IT initiatives like software development, disaster recover/business continuity planning and testing, network security audits, merging datacenters, or technology migrations and upgrades.

Progent can also offer the services of certified experts to assist your company to design and implement your cloud strategy.

Key IT Areas Supported by Progent for Office Networks in Pompano Beach, Florida
Progent offers the support of qualified experts for all facets of business network technology deployed in small companies and local governments. Technologies supported by Progent's consultants include:

Support Delivery Options Available for Pompano Beach, Florida Companies
Progent offers a variety of alternatives for providing small businesses and local governments with cost-effective IT services for technical support, system architecture, hosting services, and network administration. Progent's paradigm for providing IT support is based on the Call Center structure familiar to larger IT support organizations. Progent's Helpdesk Support Mechanism ensures rapid response, thorough service records, consistent follow-up, and tight expense control for a range of IT support delivery modes that include online repairs, onsite support, top-level consulting, plus server and application hosting.

  • Remote Service
    Progentís Technical Response Center (TRC) offers emergency and routine online service for Microsoft Windows, Linux, Apple Mac, and Cisco-based environments in the U.S. and worldwide. Progent's certified service experts can assist customers to troubleshoot and repair network problems without the expense or time loss of on-premises service visits. The background of Progent's network engineers makes it possible to resolve most network problems quickly. For the most challenging problems, Progent's depth of expertise allows the support team to escalate support calls to advanced specialists. Progent offers a convenient, web-based registration process for new customers to address emergency network problems and Progent bills by the minute with no startup charges or time minimums, so you pay only for the assistance you get. Specialists available online include Cisco-qualified CCIE network engineers, Microsoft-qualified MCSEs, and CISA-certified security professionals. Learn more details about Progent's remote computer troubleshooting expertise.

  • On-site Service
    Progent offers onsite computer assistance for signed-up customers in larger cities in the United States. Progent's onsite service technicians can work in conjunction with Progent's remote support engineers to give small and midsize businesses the ideal combination: hands-on service technicians when you require them plus the remote expertise of Progent's seasoned team of network consultants, security professionals, and business application developers. The wait time for in-person support calls is usually under 24 hours. Progent requires no sign-up or retainer charge for registering as a Progent customer for on-premises service. Learn more about why to sign up for Progent's in-person computer support.

  • Phone Support
    Progent's Helpdesk Outsourcing Services are intended for small and midsize businesses who need fast and dependable support from a professional Help Desk with effective phone support, online troubleshooting capability, and sufficient technical depth for all needed problem escalation. Because small and midsize businesses typically are constrained by limited information technology funds and can spare little management bandwidth for handling network support, Progent's Help Desk Call Center Services can be the most efficient way to ensure that small business information networks stay productive. Learn more details concerning Progent's Help Desk Call Center outsourcing services.

  • Consulting Expertise
    Progent provides small and midsize businesses affordable availability of world-class consultants who can provide help with vital technologies such as Windows 2016 Hyper-V hybrid cloud solutions, Windows Server support, Cisco network architecture, company-wide network security consulting, non-stop it system consulting, server virtualization strategies, plus integration, customization and support for small business programs including financials, operations, management reporting, CRM, and office productivity suites. Progent can provide assistance with short-term projects such as office moves and massive software upgrades, longer term initiatives like management analytics software development and support, relational database application programming and administration support, and web development, on-going services including Microsoft System Center 2012 Operations Manager expertise and Operations Manager 2016 consulting for IT infrastructure health monitoring and system management, or emergency services like disaster recovery and malware removal.

  • Application Server Hosting
    Progent can host key business applications such as Exchange Server and Microsoft SQL to provide small businesses with greater levels of dependability, protection, and performance than is feasible with the class of on-site data center that is achievable for the majority of small and midsize companies. Since Progent utilizes the same data centers that support the gear of some of the planet's biggest information technology organizations, Progent can save you the investment in creating and maintaining the systems needed for world-class cooling, electrical backup, and redundant Internet access. For hosted applications, Progent can also make sure that upgrades and service packs remain updated, protection and performance is constantly monitored, and systems are consistently archived and available for complete and rapid restoration. Learn more about Progent's hosting services for Exchange and other mission-critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting provides comprehensive hosting services for all of a small organization's production servers in a setting that not only delivers the highest level of availability and scalability but that is in addition convenient for clients to migrate to a different support firm or to move internally when your situation warrants it. Progent's Private Cloud hosting is built around tested virtualization technologies that permit companies with mixed networks to save significantly on the costs of hardware, system support, and network administration while getting world-class dependability and an unprecedented level of vendor flexibility. Unlike conventional Software as a Service hosting offerings, Progent's Private Cloud Hosting encompasses all server-centric software in a single centrally managed solution, can handle the multi- platform and loosely standardized networks typical of smaller companies, and retains ownership of the licenses in the client's hands so that migrating to a new virtualized system is fast, reliable, and inexpensive. This eliminates ending up a captive to a single hosting service while still offering all the cost savings associated with ASP and SaaS hosting services.

  • Hybrid Cloud Planning and Integration Consulting Services
    Progent can provide expert online consulting support to help companies of any size integrate their IT infrastructure with leading public cloud platforms such as Microsoft Azure and Amazon Web Services (AWS). Progent can assist you to plan and administer cost-effective ecosystems that can include Windows and Linux operating systems and applications in either cloud-centric solutions or in hybrid architectures that combine on-premises resources as well as cloud services. To help you to incorporate public cloud services with networks, Progent can provide a range of cloud integration services that include Office 365 Exchange Online integration solutions with on-premises Exchange, Azure design and integration services, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service development and troubleshooting. Progent has over 15 years of experience delivering high-level consulting expertise remotely, and Progent can make sure you successfully carry out your cloud integration initiatives quickly and within your budget.
Progent's Fixed-price Managed Services for Information Security
Progent offers a collection of affordable, set-price monthly managed services intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all facets of information assurance. Managed services offered by Progent include:
  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email security platform that incorporates the technology of leading information security companies to deliver web-based control and world-class security for all your inbound and outbound email. The powerful structure of Progent's Email Guard combines a Cloud Protection Layer with an on-premises security gateway appliance to provide advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. The Cloud Protection Layer serves as a first line of defense and keeps most unwanted email from reaching your security perimeter. This reduces your vulnerability to inbound threats and conserves network bandwidth and storage. ProSight Email Guard's onsite gateway appliance provides a deeper level of analysis for incoming email. For outgoing email, the local security gateway offers anti-virus and anti-spam filtering, protection against data leaks, and encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that stays inside your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus defense, email content filtering and data leakage protection.

  • ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
    ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes next generation behavior-based analysis technology to guard endpoints as well as servers and VMs against new malware assaults such as ransomware and email phishing, which routinely get by traditional signature-based AV tools. ProSight Active Security Monitoring safeguards on-premises and cloud resources and provides a single platform to address the entire threat lifecycle including protection, identification, mitigation, cleanup, and post-attack forensics. Key features include one-click rollback using Windows VSS and automatic system-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

  • ProSight DPS: Managed Cloud Backup
    ProSight Data Protection Services from Progent provide small and medium-sized businesses an affordable end-to-end solution for secure backup/disaster recovery (BDR). Available at a fixed monthly cost, ProSight DPS automates your backup processes and enables rapid recovery of vital files, apps and VMs that have become lost or damaged due to hardware failures, software bugs, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local device, or to both. Progent's cloud backup consultants can provide world-class expertise to configure ProSight Data Protection Services to be compliant with regulatory standards such as HIPPA, FINRA, and PCI and, when needed, can assist you to restore your business-critical information. Find out more about ProSight Data Protection Services managed backup and recovery.

  • ProSight WAN Watch: Network Infrastructure Management
    Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for smaller businesses to map, monitor, optimize and debug their connectivity appliances like routers and switches, firewalls, and load balancers plus servers, printers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network maps are kept updated, copies and displays the configuration information of almost all devices on your network, monitors performance, and generates notices when potential issues are discovered. By automating complex management and troubleshooting activities, WAN Watch can knock hours off ordinary chores such as network mapping, reconfiguring your network, locating devices that require important software patches, or identifying the cause of performance problems. Find out more about ProSight WAN Watch network infrastructure management services.

  • ProSight Systems Watch: Server and Desktop Management
    ProSight Systems Watch is Progentís server and desktop monitoring subscription service that uses advanced remote monitoring and management (RMM) technology to help keep your network operating at peak levels by tracking the state of vital computers that drive your information system. When ProSight Systems Watch uncovers a problem, an alarm is transmitted immediately to your specified IT personnel and your assigned Progent engineering consultant so that any looming issues can be resolved before they have a chance to disrupt productivity Find out more about ProSight Systems Watch server and desktop automated management services.

Why Progent Is the Smart Alternative for Pompano Beach, Florida Small Businesses
Progent's staff size, depth of information technology expertise, and familiarity with enterprise IT consulting enable small companies to sidestep the problems related to excessive reliance on thinly staffed support firms or individual consultants.

Teaming with Progent's Experts enables your company to:

  • Avoid Over Dependence on Individual Consultants
    For IT services, small companies often depend heavily on freelance engineers. Although individual support engineers carry lower expenses than larger IT service firms and can afford to charge nominally smaller fees, individuals are often unable to react quickly to critical problems. If a freelance engineer is busy with another client, sick, on travelling, or in training, the absence of replacement staff may force your business to wait for assistance in case of a crisis. The more your small business grows, network downtime or difficulties with critical programs get more expensive. The dollars you believed you were saving on an independent consultant can be eaten up quickly due to lost productivity. In addition, when independent engineers encounter new technologies, the lack of a large engineering group to rely on for help forces them to learn with the meter running while your business ends up footing the bill for their continuing education.

  • Have Access to Experts in Complex Information Technology Solutions
    The majority of smaller support organizations or freelance consultants focused on small company network consulting are capable of delivering connect-the-dots solutions but don't have the seasoning to work cost-effectively with complex IT infrastructures that have a variety of platforms, multiple offices, Voice over IP implementations, mobile workers, integrated accounting and operational software, eCommerce, and custom business applications. Progent's background with worldwide companies and Progent's large group of experts can be valuable to your business because enterprise networks are by nature complex, support issues demand thorough understanding of in many technical areas, and reaching a high level of stability, availability, and security calls for industry-proven leading practices.

  • Build a Firm Basis for Seamless Growth
    Small businesses typically start with an IT system cobbled together on a shoestring budget. Without a carefully designed basis, a series of improvised fixes commonly get thrown on top of a marginal structure. As a company grows, reliability and expandability problems can undermine the success of the business. Such networks require thorough evaluation, smart business analysis, and in-depth experience to upgrade to a network infrastructure that will provide the solid basis to handle critical business requirements and ease downstream expansion.

  • Team with Solution Finders, Not Resellers
    Smaller companies require guidance and insight to navigate through an ever more complicated maze of technology alternatives available for enabling growth and improving efficiency. They do not need a network engineer or service firm that tries to promote a product. Progent eliminates conflicts of interest by not selling hardware and software. Progent offers services exclusively. This allows Progent to align consulting support services with the real needs of customers. Mixing IT support and product reselling can result in a situation where the proposed solution is based on a predetermined technology instead of being based on the true needs of a client.

How to Contact Progent
In case your Pompano Beach, Florida company wants to contact Progent about IT outsourcing, consulting, or technical support services, phone 800-993-9400 or go to Contact Progent.

Fast Online Technical Help
For immediate online technical support, you can contact Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).

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