Pompano Beach, FL Remote Help from Certified Network Service Experts
Progent's network technical support services can provide your Pompano Beach, FL business low cost and consistent support from enterprise-class computer experts. By providing network consulting service when you need it, providing advanced expertise for vital applications, delivering unique services such as automated network monitoring, and charging only for services you receive, Progent gives your Pompano Beach, Florida business an affordable option for optimizing the profitability of small office networks. If you run an onsite system, connect to cloud resources, or manage a hybrid cloud/on-premises network, Progent is the intelligent choice for businesses and local governments to create and support a reliable and secure IT system and to benefit from fast access to the seasoned support usually restricted to enterprises who are able to support a sizeable internal information technology organization.

For larger businesses, Progent offers co-sourcing and project management support to supplement the subject matter expertise of your in-house network service group. This can reduce expenses and help meet schedules for major IT initiatives such as software development, disaster recover/business continuity planning, security evaluations, merging datacenters, or technology migrations and upgrades.

Progent can also offer the services of accredited consultants to assist your business to design and execute a sensible cloud computing strategy.

Primary Technical Areas Supported by Progent for Businesses in Pompano Beach, Florida
Progent's team of industry certified consultants provides help for all aspects of information systems deployed by companies of all sizes. Areas served by Progent in Pompano Beach include:

Support Delivery Options for Pompano Beach, Florida Businesses
Progent has a variety of alternatives for providing small businesses with cost-effective IT services for troubleshooting, consulting, hosting, and IT management. Progent's model for delivering computer support services is built on the Help Desk operational structure common to big IT support groups. Progent's Help Desk Call Center Support Model ensures rapid support, comprehensive service documentation, dependable follow-through, and tight expense monitoring across an array of IT support delivery modes that include online repairs, in-person support, top-level consulting, as well as server hosting.

  • Remote Support
    Progentís Technical Response Center (TRC) offers urgent and scheduled remote assistance for Windows, Linux, Apple OS X, and Cisco-based environments in the United States and globally. Progent's certified service professionals can assist customers to analyze and repair hardware and software issues without the expense or time loss of travel for onsite service calls. The experience of Progent's IT engineers makes it possible to resolve the majority of network problems rapidly. For complex problems, Progent's breadth of expertise allows the support team to escalate support calls to advanced subject matter experts. Progent provides a convenient, web-based signup process for new customers to address urgent situations and Progent bills per minute with no startup fees or time minimums, so you are invoiced only for the assistance you receive. Experts you can access online include Cisco-certified CCIEs, Microsoft-certified MCSE consultants, and CISSP-certified security engineers. Find out more details concerning Progent's online computer support services.

  • Onsite Service
    Progent provides onsite technical support for signed-up clients in larger cities in the United States. Progent's onsite support personnel can operate in conjunction with Progent's remote service engineers to deliver small companies the optimal solution: on-premises service professionals when you need them as well as the on-line expertise of Progent's seasoned team of network consultants, security professionals, and business software developers. The wait time for on-site service visits is typically less than 24 hours. There is no start-up or retainer fee for becoming a Progent client for onsite service. Learn more concerning why to sign up for Progent's onsite computer service.

  • Phone Support
    Progent's Help Desk Services are intended for small and midsize companies who need prompt and reliable support from a professional Help Desk Call Center with efficient phone assistance, remote repair tools, and enough technical strength for all needed problem escalation. Because smaller businesses usually are constrained by limited information technology funds and can spare little executive bandwidth for handling network support tasks, Progent's Help Desk Outsourcing Services could be the most efficient option to ensure that small business information systems are always productive. Read more concerning Progent's Help Desk Call Center services.

  • Consulting Expertise
    Progent offers small and midsize businesses affordable availability of world-class consultants who can provide help with critical products and technologies including Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Microsoft Windows Server support, Cisco network architecture, company-wide network protection engineering, fault tolerant network engineering, virtualization solutions, plus integration, programming and training for business programs including financials, operations, management reporting, sales automation, and office productivity software. Progent can help with one-shot projects such as site moves and major software migrations, extended initiatives like management analytics application programming and customization, database application programming and administration services, and web design, continuing support such as server monitoring and network management, or emergency services like disaster recovery and malware cleanup.

  • Application Server Hosting
    Progent can host mission-critical applications such as Microsoft Exchange Server and Microsoft SQL to provide small businesses with greater levels of reliability, security, and performance than is possible using the class of internal data center that is realistically affordable for most small and midsize businesses. Since Progent uses the same data centers that host the gear of many of the planet's largest IT organizations, Progent can save you the investment in creating and managing the systems required for enterprise-class environmental control, electrical failover, and redundant Internet connectivity. For managed application servers, Progent can also see to it that patches and revisions remain current, protection and efficiency is continually tracked, and systems are regularly archived and ready for full and prompt recovery. Learn more about Progent's hosting for Exchange Server and other critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service offers complete hosting services for the entirety of a small or midsize company's servers in an environment that not only provides the highest degree of dependability and expandability but that is in addition easy for clients to transfer to a different service firm or to move in-house whenever your circumstance warrants it. Progent's Private Cloud hosting service is structured around mature virtualization techniques that permit small businesses with mixed environments to benefit significantly on the costs of capital equipment, system support, and IT administration while getting enterprise-class reliability and an unprecedented level of vendor flexibility. In contrast to conventional SaaS hosting offerings, Progent's Private Cloud Hosting Service covers all server-centric applications in a single centrally administered service, can support the multi- platform and non- standardized environments typical of smaller businesses, and keeps control of the software in the customer's hands so that migrating to a new virtualized system is fast, reliable, and affordable. This eliminates ending up a prisoner of a single hosting service while still providing all the economies associated with ASP and SaaS hosting services.

  • Hybrid Cloud Migration Support
    Progent can provide expert remote consulting services to help businesses of all sizes integrate their IT infrastructure with leading public cloud platforms such as Microsoft Azure and Amazon Web Services. Progent can assist your it team to plan and manage hybrid ecosystems that can include Windows and Linux operating systems and apps in either cloud-based systems or in hybrid architectures that utilize on-premises IT assets along with public clouds. To help you to integrate public cloud services with networks, Progent offers a range of cloud migration services such as Office 365 integration with on-premises Exchange deployments, Azure design and deployment consulting, Amazon Web Services cloud integration support, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has over 15 years of experience delivering advanced consulting expertise remotely, and Progent can make sure you successfully carry out your cloud migration projects on schedule and within your budget.

Why Progent Offers the Right Choice for Pompano Beach, Florida Small Businesses
Progent's staff size, scope of information technology expertise, and experience with enterprise IT consulting allow small companies to avoid the pitfalls related to over reliance on small support firms or individual consultants.

Working with Progent's Experts allows your company to:

  • Avoid Excessive Reliance on Individual Consultants
    For network services, small businesses sometimes depend heavily on independent consultants. Although freelance support engineers carry lower overhead than more substantial IT service organizations and can afford to bill apparently lower fees, individuals are frequently too overworked to react rapidly to critical network problems. If a freelance consultant is busy with different customer, sick, on vacation, or in class, the absence of replacement staff may force your company to go without assistance during a crisis. As your company expands, system downtime or difficulties with line-of-business programs become more costly. The dollars you believed you were conserving on an independent consultant can be eaten up quickly because of lower productivity. In addition, when independent consultants confront unfamiliar problems, the unavailability of a large engineering group to rely on for help requires them to train in place while your organization winds up with the bill for their ongoing education.

  • Have Access to Experts in Advanced IT Solutions
    Many small service firms or freelance consultants specializing in small business IT consulting may excel at providing connect-the-dots fixes but lack the background to deal cost-effectively with complex network infrastructures that have a variety of operating systems, multiple offices, Voice over IP systems, mobile clients, interconnected financial and analytical applications, eCommerce, and specialized line-of-business software. Progent's background with global enterprises and Progent's extensive staff of specialists can benefit your business because enterprise environments are inherently complex, support problems demand thorough knowledge in numerous technical areas, and reaching a high level of robustness, reliability, and protection requires industry-tested processes.

  • Build a Firm Foundation for Growth
    Small companies often begin with an IT system implemented on a shoestring budget. Lacking a solid architecture, a series of band-aid repairs commonly get tossed on top of a tenuous structure. As a business grows, stability and expandability problems can hinder the success of the organization. Such environments need proper evaluation, intelligent business analysis, and in-depth experience to migrate to a network infrastructure that will provide the reliable foundation to handle critical business needs and support downstream expansion.

  • Team with Solution Finders, Not Product Resellers
    Smaller businesses require guidance and insight to work through an increasingly complex array of IT alternatives available for accelerating business growth and improving productivity. They do not need an IT consultant or support organization that tries to sell them products. Progent eliminates conflicts of interest by not selling any products. Progent offers services exclusively. This allows Progent to align consulting support services with the real interests of clients. Mixing network consulting and product selling can result in a situation where the proposed solution is based on a preselected technology rather than being driven by the actual requirements of a small business.

Get in Touch with Progent
In case your Pompano Beach, Florida business wants to contact Progent to ask about IT outsourcing, consulting, or technical support services, call 800-993-9400 or see Contact Progent.

Fast Online Network Support
For fast remote assistance, you can contact Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).
















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