Expert Online Help for Port St Lucie, Florida Small Business Computers from World-class Engineers
Small companies have typically been overlooked by large network service firms. Some small companies permit themselves to grow dangerously dependent on individual engineers or small consulting firms who don't have the bandwidth or extensive skill sets to respond promptly or efficiently to technical emergencies. Still other small companies turn to mass-market support firms staffed with personnel taught to provide standardized solutions to common issues but who do not have the background and technical scope to handle the diversity of environments and absence of standards that characterizes small business IT networks.

Progent's proven approach to delivering low-cost and successful network support to small companies has made Progent among the most respected Microsoft network consulting firms in the country. Progent has provided online support to businesses in every state in the United States and offers in-person help in most zip codes.

For mid-size and large businesses, Progent can provide co-sourcing services to add to the technical skills of your in-house IT service team. Co-sourcing can reduce expenses and help meet schedules for big IT initiatives such as software design and development, disaster recovery planning and testing, network security audits, merging datacenters, or technology migrations.

Progent can also provide access to certified consultants to help your company to plan and implement a sensible cloud computing strategy.

Core Technical Areas Supported by Progent for Business Networks in Port St Lucie, Florida
Progent's group of world-class experts offers support for virtually all aspects of information systems found in companies of all sizes. Practice areas supported by Progent in and around Port St Lucie include:

Service Delivery Alternatives for Port St Lucie, Florida Businesses
Progent offers a variety of options for providing small businesses with cost-effective IT services for technical support, system architecture, hosting, and network management. Progent's paradigm for delivering computer support is built on the Help Desk Call Center structure common to big IT support organizations. Progent's Helpdesk Service Model ensures fast response, thorough service documentation, reliable follow-through, and tight cost monitoring across a range of network support delivery options that include remote repairs, onsite support, top-level consulting, as well as server and application hosting.

  • Remote Support
    Progentís Technical Response Center (TRC) provides emergency and scheduled online service for Windows, Linux, Apple, and Cisco-based environments in the United States and worldwide. Progent's seasoned service experts can assist clients to troubleshoot and fix network problems without the expense or time loss of on-premises support calls. The background of Progent's IT consultants allows them to resolve most IT issues quickly. For the toughest problems, Progent's breadth of expertise makes it possible to escalate trouble tickets to world-class subject matter experts. Progent provides a convenient, web-based signup procedure for new clients to accommodate urgent network problems and Progent charges per minute with no sign-up charges or minimums, so you pay only for the support you get. Experts available remotely include Cisco-certified CCIEs, Microsoft-certified MCSEs, and CISA-certified security professionals. Learn more details about Progent's remote computer support services.

  • On-site Service
    Progent provides onsite computer assistance for signed-up customers in major metropolitan areas in the United States. Progent's onsite service personnel can work in tandem with Progent's online support engineers to give small and midsize businesses the best of both worlds: hands-on service technicians when you need them plus the on-line help of Progent's seasoned staff of network consultants, security professionals, and business application developers. The wait time for in-person support visits is typically under 24 hours. Progent requires no sign-up or retainer charge for becoming a Progent client for onsite service. Find out more concerning how and why to sign up for Progent's in-person computer support services.

  • Help Desk
    Progent's Helpdesk Services are designed for all companies who need fast and dependable support from an online Help Desk with efficient telephone support, online troubleshooting tools, and sufficient technical depth for full problem escalation. Because smaller businesses usually have tight information technology funds and can spare little management bandwidth for handling network support tasks, Progent's Help Desk Services could be the most efficient option to ensure that small business computer networks are always up and running. Read more details about Progent's Contact Center outsourcing services.

  • IT Consulting Expertise
    Progent provides small and midsize companies affordable access to world-class consultants who can deliver help with vital products and technologies such as Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Microsoft Windows Server and application expertise, Cisco network architecture, network protection engineering, fault tolerant network consulting, virtualization strategies, plus configuration, programming and training for business software including accounting, ERP and MRP, management reporting, CRM, and office productivity packages. Progent can help with one-shot projects including site relocations and major software upgrades, extended initiatives like business information application programming and support, database software development and administration support, and web design, on-going support including System Center 2012 Operations Manager (SCOM 2012) expertise and SCOM 2016 consulting for network monitoring and network management, or emergency services like data restoration and virus removal.

  • Application Server Hosting
    Progent offers hosting for vital business applications like Exchange and SQL Server to provide small businesses with greater levels of reliability, protection, and recoverability than is feasible using the class of on-site data center that is realistically affordable for the majority of small companies. Since Progent uses the same facilities that host the equipment of some of the planet's largest information technology companies, Progent can eliminate the expense of building and maintaining the systems required for enterprise-class environmental control, electrical backup, and uninterruptible Internet access. For managed applications, Progent can also make sure that upgrades and revisions remain updated, protection and performance is constantly monitored, and systems and data files are consistently archived and ready for complete and prompt restoration. Learn additional information about Progent's hosting services for Exchange and other mission-critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting service provides full hosting for the entirety of a small or midsize company's production servers in a setting that not only provides the highest level of fault-tolerance and extensibility but that is in addition simple for clients to transfer to another support firm or to bring in-house when your circumstance calls for it. Progent's Private Cloud hosting service is founded on proven virtual server techniques that permit small businesses with mixed environments to benefit significantly on the costs of capital equipment, infrastructure maintenance, and IT administration while achieving world-class reliability and an unparalleled level of vendor alternatives. Unlike ordinary SaaS hosting offerings, Progent's Private Cloud Hosting encompasses all server-based applications in a single centrally managed package, can handle the mixed- OS and non- standardized environments common with small businesses, and keeps control of the software in the client's possession so that moving to a new virtualized system is fast, reliable, and inexpensive. This eliminates ending up a captive to a single hosting service while still offering all the economies related to ASP and SaaS hosting alternatives.

  • Hybrid Cloud Planning and Integration Consulting Services
    Progent can provide expert online consulting support to help organizations of any size integrate their networks with leading public clouds including Azure and Amazon Web Services (AWS). Progent can assist you to plan and administer hybrid environments that support Windows and Linux operating systems and apps in both cloud-based systems or in hybrid topologies that seamlessly combine on-premises IT assets as well as public cloud services. To help you to integrate public clouds with networks, Progent offers a variety of cloud migration services such as Office 365 Exchange Online integration with on-premises Exchange deployments, Microsoft Azure design and deployment consulting, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service development and troubleshooting. Progent has more than 15 years of background delivering high-level consulting services remotely, and Progent can make sure you complete your cloud integration initiatives on schedule and within your budget.

Why Progent Offers the Smart Alternative for Port St Lucie, Florida Businesses
Progent's size, scope of information technology expertise, and experience with enterprise IT support allow small and midsize companies to sidestep the problems related to over dependence on small service firms or individual consultants.

Working with Progent's Experts allows your company to:

  • Prevent Excessive Dependence on Freelance Consultants
    For IT services, small businesses sometimes depend heavily on individual engineers. Though freelance service engineers carry lower expenses than more substantial IT service organizations and can typically charge apparently smaller rates, freelancers are occasionally too busy to react rapidly to critical network problems. If an independent engineer is busy with different customer, ill, on travelling, or in training, the absence of replacement staff may require your company to go without help in case of an emergency. The more your company grows, system unavailability or difficulties with critical programs get more costly. The dollars you thought you were conserving on a freelancer can disappear fast due to lost productivity. In addition, when freelance consultants confront new technologies, the unavailability of a large engineering group to count on for help requires them to train with the meter running while your organization ends up footing the costs for their ongoing education.

  • Have Access to Expertise in Advanced Network Solutions
    The majority of small support organizations or freelance consultants focused on small business network consulting are capable of delivering connect-the-dots fixes but don't have the experience to deal efficiently with complex IT infrastructures with mixed operating systems, multiple offices, VoIP implementations, remote workers, interconnected financial and operational applications, eCommerce, and specialized line-of-business applications. Progent's experience with worldwide companies and Progent's extensive team of experts can be valuable to your small business because big-company environments are characteristically complicated, integration problems demand in-depth understanding of in many technical areas, and reaching a high degree of robustness, availability, and protection calls for enterprise-tested leading practices.

  • Create a Firm Basis for Seamless Growth
    Small businesses typically start with an IT system implemented on a shoestring budget. Lacking a solid basis, a series of ad hoc repairs often get tossed onto of a tenuous foundation. As a company evolves, stability and scalability issues can hinder the productivity of the organization. Such environments need thorough evaluation, intelligent strategic analysis, and in-depth experience to migrate to a network infrastructure that can act as the solid foundation to handle current business needs and ease future growth.

  • Partner with Solution Consultants, Not Resellers
    Smaller businesses need guidance and education to navigate through an increasingly complicated maze of IT options available for accelerating business growth and improving efficiency. They do not need a network consultant or service organization that tries to promote a product. Progent eliminates conflicted motives by not reselling any products. Progent provides services and expertise only. This permits Progent to align technical support with the genuine interests of customers. Mixing IT consulting and product selling can lead to a conflict where the proposed solution is built around a preselected vendor rather than being driven by the true requirements of a small business.

Contact Progent
If your Port St Lucie, Florida company wants to get in touch with Progent for IT outsourcing, consulting, or tech support, phone 800-993-9400 or visit Contact Progent.

Fast Online Network Assistance
For immediate online assistance, you can contact Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).
















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