Low-cost Network Help from Microsoft Certified Consultants for Businesses in Port St Lucie, FL
By delivering professional know-how whenever you need it, providing specialized expertise for key business applications, offering innovative services such as virtual server hosting, invoicing solely for help delivered, and charging no setup or retainer fees for standard services, Progent allows you to increase the competitive value of your It network and reduce service expenses. Progent understands that network protection, reliability, and efficiency are just as important to small companies as to large corporations but that small organizations lack the economy of scale to invest aggressively in computer technology and internal support groups. Progent's basic value proposition is that no network support firm can equal Progent's ability to deliver the network support your company requires when you require it and at a cost you can afford.

For mid-size and large companies, Progent offers co-sourcing and project management services to supplement the skills of your in-house IT service personnel. Co-sourcing can save money and help meet schedules for major projects like software design and development, business continuity preparedness, security evaluations, merging datacenters, or software migrations.

Progent can in addition offer access to accredited experts to help your business to plan and implement your cloud strategy.

Core IT Areas Supported by Progent for Port St Lucie, Florida Businesses
A Microsoft-certified Partner consulting company with a world-class group of Cisco qualified CCIE network infrastructure experts and Apple Computer accredited engineers, Progent provides urgent assistance and low-cost online consulting to Port St Lucie, FL companies for a broad range of information technologies such as:

Service Delivery Options Available for Port St Lucie, Florida Businesses
Progent has a selection of options for providing small businesses with affordable IT services for troubleshooting, consulting, hosting, and network management. Progent's model for delivering IT support is built on the Help Desk Call Center operational structure common to larger IT organizations. Progent's Helpdesk Service Model promotes rapid support, thorough service documentation, dependable follow-through, and strict cost monitoring across an array of network service delivery modes that include online troubleshooting, onsite support, high-end consulting, plus server and application hosting.

  • Remote Support
    Progentís Technical Response Center provides urgent and routine online assistance for Windows, Linux, Apple OS X, and Cisco-based environments in the United States and worldwide. Progent's seasoned service experts can assist clients to analyze and repair hardware and software problems without the expense or delay of travel for onsite service calls. The experience of Progent's network consultants makes it possible to resolve most network problems quickly. For the toughest problems, Progent's depth of expertise makes it possible to escalate support calls to world-class specialists. Progent provides a streamlined, web-based registration process for first-time customers to accommodate urgent network problems and Progent charges by the minute with zero startup charges or minimums, so you are invoiced only for the support you get. Specialists available remotely include Cisco-certified CCIEs, Microsoft-qualified MCSE consultants, and CISM-certified security engineers. Learn additional details about Progent's online computer troubleshooting expertise.

  • Onsite Support
    Progent provides on-site computer assistance for registered clients in larger cities in the U.S. Progent's onsite support personnel can operate in tandem with Progent's online support engineers to give small and midsize companies the ideal combination: onsite support technicians when you need them plus the remote expertise of Progent's seasoned team of network consultants, security specialists, and business software programmers. The wait time for on-site support calls is typically less than 24 hours. There is no start-up or retainer charge for registering as a Progent customer for onsite support. Find out more details about why to sign up for Progent's in-person network support services.

  • Help Desk Call Center
    Progent's Contact Center Services are intended for small and midsize companies who need prompt and dependable support from an online Helpdesk with efficient telephone support, online repair tools, and enough technical strength for all needed problem escalation. Since small and midsize businesses usually have limited information technology budgets and can spare scant executive bandwidth for dealing with network support, Progent's Help Desk Call Center Outsourcing Services can be the most cost-effective way to make sure that business computer networks stay productive. Read more details about Progent's Help Desk Call Center outsourcing services.

  • IT Consulting Services
    Progent provides small and midsize businesses budget-friendly access to enterprise-class IT professionals who can provide help with critical products and technologies including Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server and application expertise, Cisco network infrastructure, network protection engineering, fault tolerant network consulting, server virtualization solutions, plus configuration, customization and training for business programs including accounting, ERP, management reporting, CRM, and office productivity software. Progent can provide assistance with one-shot projects including site relocations and major software upgrades, extended projects such as business information software programming and customization, database software development and administration support, and web design, continuing support such as System Center 2012 Operations Manager (SCOM 2012) support and SCOM 2016 consulting for IT infrastructure health monitoring and system administration, or emergency services like disaster recovery and virus cleanup.

  • Application Server Hosting
    Progent offers hosting for vital business applications like Microsoft Exchange Server and Microsoft SQL Server to provide small and midsize businesses with greater degrees of reliability, security, and performance than is possible using the type of in-house data center that is practical for the majority of small companies. Since Progent uses the same data centers that host the gear of many of the world's biggest IT companies, Progent can save you the cost of creating and maintaining the infrastructure needed for world-class cooling, power backup, and redundant Internet access. For hosted application servers, Progent can also see to it that upgrades and service packs stay current, protection and efficiency is continually monitored, and systems are regularly archived and available for full and prompt restoration. Find out additional information about Progent's hosting services for Exchange Server and other critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting provides full hosting for the entirety of a small company's servers in a setting that not only delivers the highest degree of availability and expandability but that is in addition simple for customers to migrate to a different service firm or to move in-house whenever your situation calls for it. Progent's Private Cloud hosting service is built around proven virtualization technologies that permit small businesses with mixed environments to save dramatically on the costs of hardware, infrastructure maintenance, and network administration while achieving world-class availability and an unprecedented level of vendor independence. Unlike conventional SaaS hosting offerings, Progent's Private Cloud Hosting encompasses all server-based software in a single centrally managed service, can support the multi- OS and non- standardized networks typical of small businesses, and retains ownership of the software in the client's hands so that migrating to a different virtualized system is fast, reliable, and inexpensive. This eliminates ending up a prisoner of a specific hosting provider while still offering all the savings associated with SaaS hosting services.

  • Hybrid Cloud Planning and Integration Services
    Progent offers expert remote consulting support to help companies of any size connect their information networks with popular public cloud platforms such as Azure and Amazon Web Services (AWS). Progent can assist your it team to design and administer cost-effective ecosystems that support Windows and Linux operating systems and apps in either cloud-based solutions or in hybrid network models that seamlessly combine local resources as well as public clouds. To assist you to integrate public clouds with physical datacenters, Progent can provide a variety of public cloud integration services that include Office 365 Exchange Online integration solutions with on-premises Exchange deployments, Microsoft Azure planning and deployment services, Amazon Web Services cloud migration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has more than 15 years of background providing high-level consulting services remotely, and Progent can help you complete your cloud migration projects quickly and within your budget.
Progent's Flat-rate Managed Services for Remote IT Management
Progent's affordable ProSight family of managed services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all facets of information assurance. Managed services available from Progent include:
  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
    ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes cutting edge behavior machine learning tools to defend endpoints as well as servers and VMs against modern malware assaults like ransomware and file-less exploits, which routinely escape traditional signature-based AV tools. ProSight Active Security Monitoring safeguards local and cloud resources and provides a single platform to automate the entire threat progression including blocking, detection, containment, remediation, and forensics. Key capabilities include one-click rollback using Windows VSS and automatic network-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
    ProSight Enhanced Security Protection managed services deliver ultra-affordable in-depth protection for physical servers and virtual machines, workstations, smartphones, and Exchange Server. ProSight ESP utilizes contextual security and modern behavior analysis for continuously monitoring and responding to security assaults from all attack vectors. ProSight ESP provides firewall protection, intrusion alarms, endpoint control, and web filtering via leading-edge technologies packaged within one agent managed from a single control. Progent's security and virtualization consultants can help you to plan and configure a ProSight ESP deployment that meets your company's specific requirements and that allows you demonstrate compliance with legal and industry information security regulations. Progent will assist you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that call for urgent attention. Progent can also assist your company to set up and verify a backup and disaster recovery solution like ProSight Data Protection Services so you can get back in business rapidly from a destructive cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Cloud Backup and Recovery
    ProSight Data Protection Services offer small and medium-sized businesses an affordable end-to-end solution for secure backup/disaster recovery. Available at a fixed monthly price, ProSight DPS automates and monitors your backup activities and enables fast restoration of vital files, applications and virtual machines that have become unavailable or damaged due to component failures, software bugs, natural disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware images. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's cloud backup consultants can deliver advanced expertise to set up ProSight Data Protection Services to to comply with regulatory standards such as HIPPA, FINRA, and PCI and, when necessary, can help you to recover your business-critical information. Read more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight WAN Watch: Network Infrastructure Management
    Progentís ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for smaller businesses to map out, track, reconfigure and debug their networking appliances like switches, firewalls, and load balancers plus servers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology maps are always updated, copies and displays the configuration information of almost all devices on your network, tracks performance, and generates alerts when issues are discovered. By automating complex network management processes, WAN Watch can knock hours off ordinary chores like making network diagrams, reconfiguring your network, finding devices that need important updates, or identifying the cause of performance issues. Learn more about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption solution that incorporates the technology of top information security companies to provide web-based control and comprehensive security for your email traffic. The powerful structure of Email Guard managed service integrates a Cloud Protection Layer with a local security gateway device to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. ProSight Email Guard's cloud filter serves as a preliminary barricade and blocks the vast majority of unwanted email from reaching your network firewall. This reduces your vulnerability to external attacks and saves system bandwidth and storage. ProSight Email Guard's onsite security gateway device provides a further layer of analysis for incoming email. For outbound email, the local security gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local security gateway can also help Exchange Server to monitor and safeguard internal email that originates and ends inside your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Endpoint Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) technology to keep your network running at peak levels by checking the state of critical assets that drive your business network. When ProSight LAN Watch detects an issue, an alarm is sent immediately to your specified IT personnel and your Progent engineering consultant so any potential problems can be resolved before they have a chance to disrupt your network Find out more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and applications hosted in a protected fault tolerant data center on a high-performance virtual machine host set up and maintained by Progent's IT support professionals. With Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the OS software, and the applications. Since the environment is virtualized, it can be moved immediately to a different hardware environment without a time-consuming and difficult reinstallation process. With ProSight Virtual Hosting, you are not locked into one hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, retrieve and protect data about your network infrastructure, processes, business apps, and services. You can instantly locate passwords or IP addresses and be warned automatically about impending expirations of SSLs ,domains or warranties. By updating and organizing your IT infrastructure documentation, you can save up to 50% of time wasted searching for critical information about your IT network. ProSight IT Asset Management features a common repository for holding and sharing all documents related to managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT data. Whether youíre making enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you need when you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost alternative for small and medium-size organizations to get an unbiased evaluation of the health of their network. Powered by a selection of the leading remote monitoring and management (RMM) tools in the industry, and overseen by Progent's world-class team of information technology experts, ProSight Network Audits help you see how well the configuration of your core infrastructure assets conform to leading practices. The Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide instant benefits like a cleaner Active Directory (AD) system. Both versions also include one year of cutting-edge remote network monitoring and management (RMM). Benefits can include simpler network management, improved compliance with information security requirements, higher utilization of IT resources, faster troubleshooting, more dependable backup and restore, and higher availability. See more about ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is a low-cost service based on a phone discussion with a Progent information assurance expert. The fact-finding interview is designed to evaluate your company's preparedness either to stop or recover quickly after a ransomware incident. Progent will consult with you directly to gather information concerning your existing AV defense and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can follow best practices to create a cost-effective security and backup/recovery environment that aligns with your business needs. For additional information, see Progent's ProSight Ransomware Preparedness Report.

Why Progent Offers the Smart Choice for Port St Lucie, Florida Small Businesses
Progent's size, breadth of technical expertise, and familiarity with corporate IT support enable small and midsize businesses to sidestep the pitfalls related to over reliance on small service firms or independent engineers.

Teaming with Progent's Experts allows your company to:

  • Prevent Over Dependence on Individual Consultants
    For network services, smaller businesses often rely heavily on individual engineers. Though freelance service engineers carry lower overhead than more substantial IT service firms and can typically charge apparently smaller fees, individuals are frequently stretched to far to respond quickly to critical situations. If a freelance consultant is occupied with different client, sick, on travelling, or in training, the absence of backup personnel may require your business to wait for help during an emergency. The more your small business grows, system unavailability or difficulties with critical programs become more expensive. The dollars you believed you were saving on a freelancer can disappear fast because of lower output. In addition, when freelance engineers encounter new problems, the unavailability of a large consulting group to depend on for advice forces them to train on the job while your business winds up footing the bill for their ongoing education.

  • Have Access to Expertise in Sophisticated Information Technology Issues
    The majority of smaller support firms or independent consultants specializing in small company network consulting are capable of delivering routine fixes but don't have the experience to deal cost-effectively with complex IT configurations with a variety of platforms, numerous offices, VoIP implementations, mobile workers, integrated financial and analytical software, data-driven web sites, and specialized line-of-business applications. Progent's background with global enterprises and Progent's extensive group of specialists can be valuable to your small business because enterprise networks are inherently complex, support issues demand in-depth understanding of in many technical areas, and reaching an acceptable degree of stability, availability, and protection requires enterprise-proven processes.

  • Build a Firm Foundation for Seamless Growth
    Small businesses often begin with an IT system implemented on a shoestring budget. Lacking a solid architecture, a series of ad hoc fixes commonly get tossed on top of a tenuous foundation. As a company grows, reliability and scalability problems can obstruct the success of the organization. These environments need thorough evaluation, intelligent business analysis, and broad-based experience to upgrade to a network environment that can provide the solid foundation to handle critical business needs and ease downstream expansion.

  • Team with Solution Providers, Not Product Vendors
    Smaller businesses need direction and insight to work through an increasingly complicated maze of technology alternatives offered for accelerating business growth and improving efficiency. They do not need a network consultant or support organization that attempts to sell them a product. Progent avoids conflicted motives by not reselling hardware and software. Progent offers services only. This allows Progent to align consulting support services with the genuine interests of clients. Combining IT consulting and product reselling can result in a situation where the proposed solution is based on a preselected technology instead of being based on the actual needs of a client.

How to Contact Progent
If your Port St Lucie, Florida business wants to contact Progent for network outsourcing, consulting, or technical support services, phone 800-993-9400 or refer to Contact Progent.

Immediate Online Network Support
For fast remote technical support, you can call Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).
















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