Wireless Consulting Services for

Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry wireless PDAs were at one time among the most popular products for maintaining anytime-anywhere connectivity to email, calendars, web programs, and other vital business data. Progent can provide Portland, Oregon businesses the services of BlackBerry-qualified consultants who can help organizations to maintain their BlackBerry environments or transition efficiently to a current mobile platform.

As the complexity of small business networks has expanded, and as the demand for enterprise-class security, dependability, and recoverability has grown to be the norm for organizations regardless of size, effective deployment and support of RIM BlackBerry technology has become increasingly difficult. To deal with issues such as data protection, business continuity, and synchronization of BlackBerry smartphones with diverse messaging systems and corporate databases, small organizations frequently resort to external consulting firms who offer expertise in RIM BlackBerry installation and troubleshooting.

Progent offers the services of BlackBerry-qualified consultants who can assist small organizations to plan, administer, and repair BlackBerry-based environments economically and effectively, doing away with the necessity for an internal BlackBerry technology specialist and lowering the expense and hassle of supporting mobile workers. Progent's BlackBerry specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security specialists. This range of experience, combined with Progent's proven online service delivery capabilities, gives small businesses an affordable solution for integrating BlackBerry technology productively into their information system.

Progent's experts can assist your business with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your data and email systems work optimally with BlackBerry BES Server. Progent can also show you how to migrate from older editions of BlackBerry and Microsoft technology, configure streamlined management tools to help you track and control BlackBerry devices across your business, recommend security policies that are right for your business, customize wireless software, and make sure that your network infrastructure is properly configured to handle your BlackBerry clients. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry data is included in your regular backup procedures so that it can be restored quickly and safely.

BlackBerry BES Server Consulting and Technical Services
The BlackBerry Enterprise Server (BES) offers companies a centralized and safe source for incorporating BlackBerry smartphones into their email, collaboration, and software application environment. BlackBerry Enterprise Server (BES) allows wireless BlackBerry clients to access Exchange Server, Lotus Domino, or Groupwise email and to synchronize BlackBerry devices with workstations to achieve consistent information for collaborative programs like calendars, address books, to-do lists, instant messaging, and custom business software. Due to BlackBerry Enterprise Server (BES) support for Exchange, users carrying BlackBerry smartphones have effortless access to Exchange email as well as to instant messaging-enabled software through Microsoft Office Live Communications Server and Lync Server integration.

Progent's BlackBerry-qualified consultants can help you design, deploy, and maintain BlackBerry BES Server so you can maximize the productivity of BlackBerry users, simplify the administration of a BlackBerry solution, and lower the expense of maintaining a mobile workforce.

Progent's Remote BlackBerry-Certified Support is Fast and Economical
For businesses in Portland, Oregon who require quick and affordable help from a qualified BlackBerry consultant, Progent offers efficient remote help from a veteran network support team who have provided network solutions to organizations in each state in the U.S. (Refer to Progent's client testimonials.)

Remote consulting services eliminates travel costs and allows consultants to solve technical issues quickly, allowing you to minimize wasted productivity. Progent's RIM BlackBerry specialists have earned accreditations in all BlackBerry solutions and offer professional help in fields such as resolving synchronization issues, setting up BlackBerry BES Server, and creating a secure, fault-tolerant network infrastructure for BlackBerry users. Credentials held and skill sets offered by Progent's BlackBerry professionals include:

BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to carry out basic support functions such as configuring BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, launching messaging filters, editing user profiles, update BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to run with your company messaging solution. Progent's certified service professionals can also help your company to troubleshoot a broad array of problems associated with synchronization, device recognition, email consistency, web browsing, mobile connectivity, Instant Messaging, PC software installation, and BlackBerry Desktop Redirector.

As a leader in providing nationwide remote support for small office IT networks, Progent offers quick and economical access to a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your wireless technical support expenses low and, by resolving problems quickly, maximizes the productivity of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to configure and support the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry expert can show you how to use tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform critical tasks including resolving enterprise activation issues, registering and deleting BlackBerry smartphone clients, setting activation passwords, implementing over-the-air program loading and configuration, implementing and debugging the BlackBerry Smart Card Reader, and configuring database backup and recovery mechanisms.

Progent's BlackBerry-certified engineers can also show you how to use administration tools like the BlackBerry Administration Service for role-based management, resolving file attachment and data flow problems, and utilizing WiFi for activation. In addition, Progent can explain the function of operational policies in the BlackBerry Enterprise environment and assist your company to define and implement appropriate security options.

Progent's Microsoft-certified Microsoft Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your existing Microsoft Exchange architecture for operating smoothly with BlackBerry Enterprise Server or move your BlackBerry solution to the latest version of Microsoft Exchange.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for deploying, administering, tracking, and troubleshooting one or several BlackBerry BES Servers in a messaging system powered by Exchange. Progent's BlackBerry-certified engineer has support skills in important technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can help you to install and delete BlackBerry smartphone clients on Exchange Server and Microsoft Active Directory, configure, monitor, and manage BlackBerry BES Server, manage BlackBerry devices and user accounts, archive and maintain storage groups, apply permissions, install the Mobile Data System and IM, deploy push and pull access control lists, manage Exchange Server data flow, generate, update, and assign wireless LAN and Virtual Private Network configuration sets, implement SNMP traps, and produce management reports to summarize SNMP data.

Progent's BlackBerry-certified consultant can support your BlackBerry solution in a number of environments that can include Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to assist you to plan, install, test, troubleshoot, and produce documentation for a mobile wireless environment built upon the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's world-class consulting support services for BlackBerry include business and network requirements assessment, system architecture, roll-out strategy and implementation, performance tuning, configuration of a fault-tolerant environment, information backup and disaster recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your functional goals and to create a mobile wireless environment that meets your IT budget and supports your business plans. Progent can clarify the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your current network infrastructure's ability to accommodate a BlackBerry BES Server, assist your organization to decide which management approach and equipment meet your requirements, and analyze your messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on each other so you can make informed choices about options for software editions, server hardware and storage, network topology, and application configuration.

To maximize network security, Progent's BlackBerry consultant can help you to select and enable sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-qualified security specialists to perform company-wide security assessment and compliance testing and suggest enhancements to account for your BlackBerry environment.

Contact Progent for Support from a RIM BlackBerry-Qualified Professional
In order to contact Progent about consulting support for BlackBerry mobile wireless integration, phone 1-800-993-9400 or visit Contact Progent.