Wireless Consulting Services for

Consulting Support for BlackBerry Solutions
BlackBerry mobile smartphones were once among the most popular solutions for achieving anytime-anywhere access to messaging, scheduling, web applications, and other critical business information. Progent can provide Portland, Oregon companies the expertise of BlackBerry-qualified professionals who can assist organizations to manage their BlackBerry deployments or migrate smoothly to a more popular smartphone platform.

As the sophistication of small company networks has expanded, and as the demand for world-class protection, dependability, and disaster recovery has become the standard for organizations of any size, successful deployment and maintenance of BlackBerry solutions has become increasingly challenging. To handle issues such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging systems and corporate databases, small organizations often turn to external support professionals who offer expertise in BlackBerry integration and maintenance.

Progent can provide the services of BlackBerry-certified consultants who can help small organizations to plan, administer, and troubleshoot BlackBerry environments affordably and effectively, dispensing with the necessity for an internal BlackBerry technology expert and reducing the cost and hassle of maintaining wireless workers. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This breadth of experience, combined with Progent's efficient online service delivery model, gives small companies a budget-friendly solution for integrating RIM BlackBerry products productively into their IT system.

Progent's consultants can assist your company with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Exchange setup so that your data and messaging systems work efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from older versions of BlackBerry and Microsoft technology, configure streamlined management tools to enable you to track and control BlackBerry smartphones throughout your business, recommend security policies that are right for your business, develop custom mobile software, and make sure that your IT network architecture is appropriately configured to handle your BlackBerry clients. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry data is included in your scheduled backup processes in order that it can be recovered rapidly and thoroughly.

Integration Services for BlackBerry BES Server
Research in Motion's advanced platform for administering big groups of BlackBerry smartphones is the BlackBerry Enterprise Server. This sophisticated tool allows Microsoft Exchange, IBM Lotus Domino, or Novell GroupWise users to transmit and receive emails that stay encrypted during wireless transit to ensure optimum data protection. BlackBerry Enterprise Server also simplifies a broad selection of critical management jobs that span from smartphone configuration and upgrades to mobile security and fault tolerance.

Progent's BlackBerry-certified consultants can assist you to utilize BlackBerry BES Server to perform basic tasks like:

• Deploy and manage applications
• Plan smartphone, application, and policy updates
• Update BlackBerry device software wirelessly
• Manage user and group configurations with BlackBerry's vast selection of policies

Progent's BlackBerry-certified engineers can also assist your company to use BlackBerry BES Server to implement key tasks not supported by the entry-level BES Server Express. These tasks include:

• Configure and support BES Server's fault-tolerant architecture using virtual servers
• Install BlackBerry devices remotely
• Set custom administration roles
• Automatically track and report on the overall health of your BlackBerry system

Progent's Online BlackBerry-Qualified Consulting Services is Fast and Economical
For companies in Portland, Oregon who want fast and economical access to an authorized BlackBerry support expert, Progent offers effective remote assistance from a seasoned network support team who have provided network solutions to companies in each state in the country. (See Progent's client testimonials.)

Online support eliminates travel expense and allows consultants to fix problems quickly, so you minimize lost productivity. Progent's RIM BlackBerry specialists have earned accreditations in all BlackBerry solutions and can provide professional support in areas such as resolving synchronization problems, deploying BlackBerry Enterprise Server, and designing a secure, high-availability system architecture for RIM BlackBerry users. Credentials held and skill sets offered by Progent's BlackBerry professionals include:

BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to assist you to design, install, validate, repair, and document a mobile wireless solution based upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's world-class engineering services for BlackBerry technology include business and technology needs assessment, system architecture, roll-out strategy and implementation, performance optimization, design of a fault-tolerant architecture, data backup and disaster recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your operational goals and to design a wireless environment that meets your information technology budget and supports your business strategy. Progent can explain the implications of your operational policies on the design of a BlackBerry Enterprise Solution, assess your current connectivity architecture's suitability to accommodate a BlackBerry BES Server, assist you to decide which management approach and physical components match your needs, and evaluate your email and messaging system topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can make smart decisions concerning options for software editions, server hardware and mass storage, network architecture, and application configuration.

To optimize system protection, Progent's BlackBerry-certified expert can assist you to choose and enable sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-qualified security specialists to perform company-wide security vulnerability and compliance validation and recommend enhancements to support your BlackBerry environment.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for installing, administering, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in an email system powered by Exchange Server. Progent's BlackBerry consultant has expertise in key technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can help you to add and delete BlackBerry device clients on Exchange and Microsoft Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and client accounts, back up and manage storage groups, configure permissions, set up the Mobile Data System and IM, deploy push and pull access control lists, manage Microsoft Exchange data flow, create, update, and apply wireless LAN and VPN configurations, implement SNMP traps for alerts, and generate reports based on SNMP results.

Progent's BlackBerry expert can help you with your BlackBerry solution in a number of environments such as Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

Call or Email Progent to Get Support from a RIM BlackBerry-Qualified Specialist
In order to get in touch with Progent about professional assistance for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or see Contact Progent.