Wireless Consulting Services for

Consulting Support for Research In Motion BlackBerry Environments
BlackBerry mobile smartphones from Research in Motion are one of the most successful solutions for achieving anytime-anywhere connectivity to email, calendars, web applications, and other vital business information. As the complexity of small business networks has increased, and as the need for enterprise-class protection, dependability, and recoverability has grown to be the norm for organizations regardless of size, effective deployment and support of BlackBerry solutions has become more difficult. To address areas such as security, business continuity, and synchronization of BlackBerry handhelds with diverse email servers and corporate databases, small organizations often resort to outside consulting firms who offer expertise in RIM BlackBerry integration and maintenance.

Progent offers the services of BlackBerry-qualified engineers who can assist small businesses to plan, administer, and troubleshoot BlackBerry-based environments economically and efficiently, eliminating the requirement for an internal BlackBerry solutions specialist and reducing the expense and stress of supporting wireless workers. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified security specialists. This range of experience, coupled with Progent's efficient online support model, gives small companies an affordable alternative for integrating BlackBerry technology seamlessly into their IT system.

Progent's consultants can help your business with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your data and email infrastructure work optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from older versions of BlackBerry and Microsoft technology, configure streamlined management tools so you can track and support BlackBerry smartphones across your company, recommend security policies that are right for your business, develop custom wireless applications, and ensure that your network architecture is appropriately designed to handle your BlackBerry users. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry information is included in your scheduled backup processes so that it can be restored quickly and safely.

Consulting Expertise for BlackBerry BES Server
Research in Motion's advanced solution for managing large collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This powerful software enables Exchange, Domino, or Groupwise users to transmit and receive emails that are encrypted in transit to ensure maximum data protection. BlackBerry Enterprise Server also streamlines a broad selection of crucial management tasks ranging from BlackBerry deployment and upgrades to mobile security and high availability.

Progent's BlackBerry-qualified engineers can help you utilize RIM BlackBerry BES Server to do routine tasks such as:

• Deploy and manage applications
• Schedule device, program, and policy updates
• Upgrade BlackBerry smartphone firmware remotely
• Manage user and group settings with BlackBerry's extensive library of IT policies

Progent's BlackBerry-certified consultants can also help you to use BlackBerry Enterprise Server to implement important tasks not available with the entry-level BlackBerry BES Server Express. These procedures include:

• Configure and support BES Server's high-availability architecture using virtual servers
• Install BlackBerry smartphones wirelessly
• Set custom administration roles
• Monitor and analyze the integrity of your system

Progent's Remote BlackBerry-Qualified Consulting Services is Fast and Affordable
For companies in Portland, Oregon who want quick and affordable access to a qualified BlackBerry consultant, Progent offers effective online help from a seasoned network support staff who have delivered network solutions to companies in every state in the country. (Refer to Progent's client testimonials.)

Remote consulting services eliminates travel expense and allows consultants to solve problems quickly, allowing you to reduce lost productivity. Progent's BlackBerry specialists have been awarded accreditations in all BlackBerry technologies and offer professional support in fields including troubleshooting synchronization problems, setting up BlackBerry Enterprise Server (BES), and designing a secure, fault-tolerant system infrastructure for BlackBerry users. Certifications held and practice areas mastered by Progent's BlackBerry specialists include:

BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to help your company to plan, install, test, repair, and document a mobile wireless solution built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's advanced engineering services for BlackBerry include business and technology needs assessment, system architecture, roll-out planning and execution, performance optimization, design of a fault-tolerant architecture, data backup and disaster recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your functional goals and to create a wireless solution that fits within your IT budget and aligns with your business plans. Progent can clarify the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's ability to accommodate a BlackBerry Enterprise Server, assist your organization to determine which management model and equipment meet your requirements, and evaluate your messaging system configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed decisions concerning options for software versions, processors and storage, network topology, and application configuration.

To optimize network security, Progent's BlackBerry consultant can assist you to choose and configure sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-certified security specialists to run company-wide security assessment and compliance validation and recommend enhancements to support your BlackBerry solution.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, administering, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in an email system powered by Microsoft Exchange Server. Progent's BlackBerry-certified consultant offers expertise in important technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can help you to install and remove BlackBerry smartphone clients on Exchange and Microsoft Active Directory, set up, track, and manage BlackBerry Enterprise Server, administer BlackBerry handhelds and client accounts, archive and maintain storage groups, apply permissions, install the MDS and Instant Messaging, install access control lists, manage Exchange Server data flow, generate, edit, and apply WLAN and VPN configurations, implement SNMP traps for alerts, and generate management reports based on SNMP results.

Progent's BlackBerry expert can support your BlackBerry solution in a variety of environments such as Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

Call or Email Progent to Get Assistance from a BlackBerry-Certified Consultant
To get in touch with Progent about technical help for BlackBerry wireless integration, phone 1-800-993-9400 or visit Contact Progent.