Cisco Certified Online Computer Network Support Services for
Portland Small Office Networks
For small offices and new ventures in Portland or throughout the state of Oregon, Progent can provide easy, fast, and economical contact with CCIE-certified network experts. Cisco CCIEs are top-level network experts who achieve this prestigious recognition by completing rigorous testing administered by Cisco. CCIEs can tackle the most complex issues associated with network interfacing, repair, and configuration. Progent’s CCIEs operate closely with Cisco's internal staff in identifying problems with IOS software and developing workarounds or obtaining program patches to correct problems. A Cisco-qualified CCIE knows how to detect the cause of computer network problems whether from network appliances or applications.
Progent offers fast access to a CCIE specialist by telephone so your company can obtain emergency assistance for complicated network issues that are affecting productivity but are outside the scope of your local network support resources. Progent's Cisco CCIE-qualified network experts can examine your network using advanced remote support tools in order to provide fast and low cost diagnosis and repair of critical network problems.
Progent's CCIE Support Services
The vast majority of CCIEs work for large corporations or nationwide Internet providers, and consequently their services are not easily accessible to the general public. Progent is one of the few support organizations to make CCIEs available to help small and mid-size businesses. In addition, Progent can provide quick access to a CCIE remotely so you can get immediate support for urgent network issues that are hurting worker efficiency.
To find out how to talk to a Progent CCIE for immediate assistance with your IT infrastructure, visit Urgent Support.
As a certified partner for Cisco and with the resources of one of the largest groups of Cisco-qualified CCIE consultants of any independent support firm, Progent offers world-class expertise in delivering networking solutions focused on Cisco products. Since Progent is also a Microsoft Gold Partner and provides expert application help for a wide range of popular applications, Progent can deliver end-to-end information technology solutions that optimize the strategic value of your network.CCIEs represent an exceptional value since their depth of expertise allows them to solve the most complex problems rapidly. In most instances, less seasoned consultants can struggle with identical tasks for many hours or days. The majority of Progent's Cisco CCIEs are not only expert at Cisco technologies, but have a variety of advanced industry credentials such as Microsoft Certified Systems Engineer (MCSE), and an important network security certification such as CISM or GIAC. This permits Progent to offer end-to-end solutions that address a broad array of IT products without incurring needless costs and time penalties managing multiple consultants.
For additional details about Progent's consulting assistance for Cisco solutions, choose a subject:
How Does My Portland Business Begin Getting Online Cisco Certified Technical Support from Progent?
To get started with Progent's remote support for Portland or to find out more about Progent's phone support programs, contact Progent at 888-412-5546 or email Progent at information@progent.com. If you have an urgent requirement for network support, visit Immediate Urgent Support.
Other Consulting Services Offered by Progent
Progent's core consulting offerings consist of technology integration, Microsoft Exchange Server consulting, network security planning, desktop help, and Help Desk Call Center support. Progent's Application Experts Team offers world-class consulting support for critical application areas. Support offered by the Application Experts Group includes:
By offering a full service one-stop source for IT generalists and specialists, Progent can tailor fast, cost-effective, and thorough information technology solutions that meet the special requirements of companies in Portland or throughout the state of Oregon.
AT&T represents the combination of Southwestern Bell, AT&T, PacBell, and BellSouth. AT&T is a Tier 1 Internet Service Provider and offers a wide range of data services including SBC ADSL, T1, and ISDN for high-speed data and SBC Point-to-Point T1, Frame Relay Plus, and ATM for enterprise businesses. AT&T IP Flexible Reach uses SBC VoIP solutions for multi-site organizations to centralize PBX functions. Progent has an agent relationship with AT&T and is a Microsoft Gold Certified Partner and a Cisco Systems Partner with the skill to show you how to incorporate AT&T carrier services to create an enterprise-class, integrated communications infrastructure on a realistic budget.
Progent offers national urgent technical support and troubleshooting services for companies who operate Sun Solaris environments or whose information systems include a combination of Sun Solaris and Microsoft products. Online technical support provides optimum leverage for your information technology budget by extending user efficiency and limiting the time charged for network repair services. Advanced online access utilities and experienced service specialists and consultants allow Progent to solve most IT issues without squandering time and money by traveling to your location. In most of situations your IT issues can be remediated over the phone or via a mix of telephone support and remote network analysis. Progent can put you in touch with Cisco CCIE network experts and CISA qualified security professionals to assist you with the toughest system issues.
Progent's certified Windows 2000 consulting staff can help you enhance the capability of your existing Windows 2K Servers and can simplify network administration, provide tech support and troubleshooting, and enhance security. Progent can also show you how to create, justify, and implement a strategy to upgrade from Windows Server 2000 to Windows 2003 Server. Progent is expert in setting up test programs to eliminate the technical risk involved with moving to Windows Server 2003 by identifying possible hardware and software compatibility issues.
Progent practices knowledge transfer from Progent's support experts to customers. By educating clients to resolve technical issues that are within their scope, Progent can concentrate on providing hard-to-find services where Progent faces few competitors. Medium-size companies who utilize familiar independent consultants or who employ internal IT staffs benefit when Progent passes on information about critical technology and proven processes to make their networks more reliable, protected, and efficient.
If your company does not require urgent remote support but you think you will require assistance with your network soon, you can conserve time and money and ensure that the right expertise will be ready when you want it by getting in touch with a Progent sales agent and registering as a customer. For more information, call 800-993-9400 or send email to information@progent.com.
Progent's Microsoft and Cisco authorized Consultants offer several ways to help medium-size and large organizations create a cost-effective and productive internal Computer Support Helpdesk. Progent's consulting services include ROI evaluation, process analysis and enhancement, management reporting, training of in-house staff, and documentation of procedures. Progent's Software Evaluation and Integration Support Services help businesses analyze the various top level Help Desk software packages available and determine what products might be too costly, miss critical capabilities, or align poorly with your company's corporate culture. Progent also offers temporary staffing for companies who need to reinforce their internal Help Desk team for occasional tasks or to substitute for absent or indisposed workers.
Progent offers voice services from AT&T, Broadwing, and Speakeasy. Voice communications services available through Progent include long distance, toll-free, local, teleconference, Voice Over IP, and wireless. Progent can also help you to incorporate voice services into your IT environment and your operations processes so that your organization gets all the benefits of the revolutionary fusion of voice and data solutions. Progent can provide a complete array of Voice over IP consulting services to give your company a competitive edge and a smooth expansion path as technology evolves.
MOM is a powerful server management tool that helps IT administrators to be more proactive with key IT trouble spots by notifying them when incipient problems need action according to a comprehensive record of real problems. MOM saves management time by putting aside spurious event data that is unrelated to serious issues. Progent's certified Microsoft Operations Manager experts can help you to select relevant MOM components, install and configure Microsoft Operations Manager, and write specialized rules, Visual Basic scripts, reports, and alerts for your business.
Progent’s Cisco-qualified network consultants provide professional PIX Firewall support services encompassing architecture, integration and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and application policy enforcement, mutlivector threat security, and secure connectivity services. Ranging from compact, plug-and-play desktop devices for small businesses and home offices to scalable gigabit products, Cisco PIX firewalls offer a healthy level of security, performance and reliability for business networks of all sizes. PIX firewalls are build around a proven, specially designed platform, PIX OS, avoiding potential OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated security and connectivity services, including powerful application-aware firewall services, VoIP and multimedia security, multi-site and remote-access IPSec VPN networking, intelligent networking services, and extensive administrative solutions. Progent’s Cisco consultants can help you select and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progent’s colocation center IT services are intended for businesses with hardware located at Internet Data Centers or data center colo hosting facilities and requiring timely on-site assistance at the colo facility plus off-site help from Microsoft and Cisco certified professionals. Progent offers a full range of data center and IDC and co-location support services such as system topology analysis, Windows and UNIX server integration and support, tech support for server and telecommunications infrastructure, design and installation of fault tolerant systems, architecting and implementing layered security defenses, firewall integration and support, designing load balancing environments, and planning high-availability server cluster systems.
Microsoft System Center 2005 offers integrated information system management by combining and enhancing the change, configuration, event, and performance management experience built into Systems Management Server 2003 and Microsoft Operations Manager 2005. System Center 2005 provides sophisticated information management products including Systems Management Server 2003 for change and configuration management, Microsoft Operations Manager 2005 to increase network efficiency, and System Center Reporting Server to consolidate event and performance data. Progent has extensive expertise providing Systems Management Server support services and Microsoft Operations Manager help as well as a long background supporting and administering mixed-vendor IT environments based on Microsoft, Cisco, Unix/Linux, Mac and other IT vendors. This variety of hands-on experience enables Progent to deliver comprehensive IT management solutions that incorporate the industry's most powerful software.
Support and Help for Linux Network Monitoring, Nagios and MRTG Nagios Specialist
Network monitoring typically entails tracking a network’s resource utilization in order to identify data traffic bottlenecks or fix hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free network monitoring utilities that run under Linux and can be deployed to observe mixed-platform environments where Linux and Windows coexist. Progent's network support engineers can help you use both these programs to tune and troubleshoot your network. Progent's UNIX support professionals provide small businesses and programmers assistance with administering and supporting UNIX and Linux networks that coexist with Windows-based technology.
Progent's MS Exchange Server Hosting and Management Services offer an enterprise-class data center that features redundant electrical and cooling systems, 24x7 site security and IT support center, and failover connections to Internet backbone service providers. Hosted Exchange servers are ser up as virtualized servers for high availability, smooth expandability, and rapid restoration. Progent's services include integration with your network, connectivity with mobile communication products, automated monitoring of performance and network security, spam and virus protection, patch and service pack management, Help Desk Call Center services, daily data backup, and comprehensive email management services.
