Remote Security Consulting and Vulnerability Assessment for Portland Small Office IT Networks
For urgent assistance with network security problems, small companies in Portland, OR, have access to expert support online by contacting Progent's security engineers. Progent's online support consultants are available on a 24x7 basis to offer efficient and economical help with security issues that threaten the productivity of your information system. Progent's security engineers are qualified to provide help for environments powered by Microsoft Windows, Linux, Apple Mac, Sun Solaris, and major derivatives of UNIX. Progent's broad selection of services encompasses firewall configuration, messaging systems, protected system design, and information recovery. Progent's technical support team has been awarded the industry's top security credentials including CISA and ISSAP.
Progent provides remote security expertise on a per-minute basis without minimum minutes and no additional charges for setup or after hours support. By charging per minute and by providing top level expertise, Progent's billing structure keeps expenses under control and avoids situations where simple solutions result in big bills.
Our System Has Been Hacked: What Do We Do?
If you are currently experiencing a security crisis, go to Progent's Emergency Remote Technical Help to find out how to get immediate help.
For businesses that have prepared beforehand for a security breech, the step-by-step post-attack handling procedure promoted by GIAC is Progent's recommended method of responding to a major security penetration.
Overview of Security Support Services
Coordinating data protection as well as staying ready for restoring critical information and systems after an attack requires an on-going program that entails a variety of tools and procedures. Progent's security experts can assist your organization at all levels in your efforts to protect your information system, from security evaluation to designing a complete security plan. Some technologies covered by Progent's security consultants include Planning and Prevention, Data Restoration and Security Forensics, and Outsourced Protection from Email-Borne Attacks.
Planning and Implementing Protected Networks
Any company ought to develop a carefully considered security strategy that includes both proactive and responsive elements. The pre-attack plan is a collection of steps that helps to reduce security holes. The reactive strategy specifies procedures to help IT staff to evaluate the losses resulting from a breach, remediate the damage, document the experience, and restore network functions as soon as feasible. Progent can show you how to build security into your company processes. Progent can set up scanning software, create and execute a safe IT infrastructure, and propose procedures and policies that will maximize the safety of your information system. Progent's security experts are available to assist you to configure a firewall, deploy secure offsite connectivity to e-mail and information, and install an efficient virtual private network.
If your company is interested in an economical way for outsourcing your network security management, Progent's Round-the-clock Network Support Services feature automated online system monitoring and fast response to problems.
Data Recovery and Failure Analysis
Progent has expertise in restoring systems and devices that have been compromised, are quarantined, or have stopped working because of a security breach. Progent can show you how to determine the losses caused by the assault, return your company to normal functions, and retrieve information lost owing to the assault. Progent's security engineers can also oversee a comprehensive forensic evaluation by examining event logs and utilizing a variety of advanced forensics tools. Progent's experience with security issues minimizes your off-air time and allows Progent to suggest effective measures to prevent or contain future attacks.
Backup and Restore Planning Centered on Microsoft Data Protection Manager
Data Protection Manager is a revolutionary fault tolerant backup and recovery product based on fast disk subsystems to increase network uptime, speed, and ease of administration. Progent's certified Microsoft DPM consultants can assist you to create a practical business continuity strategy, design a cost-effective non-stop network infrastructure, deploy a DPM-powered backup and recovery system, comprehensively test your system, educate your administrative personnel or regular service providers how to manage DPM, or handle complete information technology support outsourcing including off-site hosting of Data Protection Manager servers in Progent's secure data center. For more information, go to Microsoft Data Protection Manager Consulting Services.
Managed Spam Filtering
Progent has teamed with Postini to provide small and midsize companies E-Mail Guard, a managed service that stops spam and email-borne attacks before they are able to penetrate your network firewall. Read more details concerning E-Mail Guard Managed Spam and Virus Blocking.
Specialized Security Expertise Offered by Progent
Progent's security consultants can provide world-class consulting support in vital facets of IT protection including:
Vulnerability Evaluation and Compliance Testing
Progent provides experience with security auditing utilities such as Microsoft Baseline Security Analyzer and LANguard from GFI for performing a set of comprehensive system scans to uncover potential security problems. Progent has broad experience with these tools and can assist you to understand audit reports and react efficiently. Progent's security consultants also provide web software testing and can conduct thorough evaluation of corporate-wide security to determine your company's compliance with important global security specifications including HIPPA, NIST, and ISO. In addition, Progent can assess the strength of your wireless security covering fixed wireless equipment as well as portable devices. Get additional information about Progent's Vulnerability Audits and Compliance Assessment.
Support for Microsoft Internet Security and Acceleration (ISA) Server Microsoft ISA Server offers rules-based protection, improved throughput, and simple administration of complex networks by incorporating both an advanced firewall and a Web acceleration server integrated with Microsoft's MS Windows Server platform. The ISA Server firewall delivers extensive security filtering, control of connectivity policy, and traffic direction. The cache improves system throughput by storing frequently requested Web content.
Progent's MS ISA Server support service gives small and midsize businesses assistance from security professionals who know how to design and implement a solution that meets your security requirements while avoiding restricting network efficiency.
Cisco PIX and ASA Firewall Expertise
Progent can offer the services of a Cisco CCIE engineer or Cisco CCNP expert to assist you to select, configure, and support Cisco PIX and ASA Firewalls. Read additional information concerning Cisco PIX and ASA Firewall Help.
Cisco Security, Virtual Private Network and Aironet Wireless Consulting
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco CCNP experts can provide world-class consulting expertise for Cisco's entire range of protection and Virtual Private Network (VPN) solutions such as PIX 500 Series Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Module, protected broadband and integrated services (IS) routers, Aironet wireless access points and bridges, and Catalyst switches. Get more details concerning Cisco Security, Virtual Private Network (VPN) and Aironet Wireless Help.
Other Firewall and Virtual Private Network (VPN) Solutions
In addition to supporting a wide range of security solutions from Microsoft and Cisco Systems, Progent offers small organizations top-level consulting for products from other important firewall and VPN suppliers such as:
Stealth Intrusion Testing Services
Unannounced penetration checking is a key technique for allowing organizations to find out how vulnerable their networks are to serious threats by testing how well network protection procedures and technologies hold up against authorized but unannounced intrusion attempts launched by veteran security specialists utilizing advanced hacking methods. Learn additional details concerning Progent's Penetration Testing Services.
Certified Information Security Manager Security Consulting Expertise
CISM defines the core competencies and international standards of performance that IT security professionals are expected to achieve. It provides executive management the confidence that consultants who have earned their CISM possess the background and knowledge to offer effective security management and consulting support. Progent can offer a CISM-certified expert to help your organization in critical security areas including data security governance, vulnerability management, data security process control, and crisis handling management.
Certified Information Systems Security Professionals (CISSP) Security Consulting Services
Progent's CISSP consultants are security engineers who have been awarded CISSP status through verified professional work, extensive study, and exhaustive examination. CISSP Certification recognizes mastery of a worldwide standard for information security. American National Standards Institute has granted the CISSP credential accreditation in the area of IT security under ISO/IEC 17024. Fields of knowledge covered under CISSP include security management procedures, security design and test systems, access control systems, software development security, operations security, hardware security, encryption, telecommunications, network security, and disaster recovery planning.
Information Systems Security Architecture Professionals (ISSAP) Engineering Support for Secure System Infrastructure
Progent's ISSAP qualified security consultants are experts who have been awarded ISSAP status after thorough examination and substantial hands-on work with information security architecture. ISSAP security experts possess comprehensive knowledge of access control mechanisms and techniques, phone system and network security, cryptography, needs evaluation, business continuity planning (BCP) and DRP, and physical security integration. Progent's ISSAP-certified security specialists can help your business with all aspects of secure network architecture.
Certified Information Systems Auditor Consulting Services
The CISA accreditation is an important qualification that represents mastery in information system security audit and control. Certified by the American National Standards Institute, the CISA accreditation requires that consultants pass an exhaustive examination given by the ISACA professional association. Progent offers the services of a CISA-qualified security engineer trained to help companies in the areas of information systems audit services, information technology administration, systems and architecture lifecycle, information technology service delivery, protecting data resources, and disaster recovery preparedness.
Global Information Assurance Certification Consulting Expertise
Global Information Assurance Certification was founded in 1999 to validate the skill of computer security experts. GIAC's goal is to ensure that an accredited professional has the skills needed to deliver services in vital areas of network, data, and application program security. GIAC accreditations are acknowledged by companies and government organizations throughout the world including and the U.S. National Security Agency (NSA). Progent can provide the assistance of GIAC certified consultants for any of the network security capabilities covered within GIAC accreditation programs such as auditing security systems, incident response, intrusion detection, and web services security.
Depend on Progent for Network Security Help
If your organization is situated in Portland or anywhere in the state of Oregon and you want computer security help, call Progent at 800-993-9400 or email security-help@progent.com.
Progent’s Cisco Voice Over IP professionals can provide expert planning, integration and support help for Cisco VoIP products. Cisco AVVID platform supplies the infrastructure and feature set for creating a single converged network that can handle voice, video, and data traffic simultaneously. AVVID offers this functionality while maintaining a high level of network availability, Quality of Service, and protection. Key benefits of IP communications systems based on Cisco AVVID VoIP architecture include a flexible, interoperable upgrade ability that permits you to choose IP Communications solutions that meet your existing requirements, while offering an easy path for speeding up IP deployment, QoS structures that help ensure high voice quality through tight control of delay, loss and jitter, and network management products that support system administration, operations, repair, configuring, fault tracking, and element management. Progent’s Cisco-qualified technology consultants can help you design a reliable VoIP phone system built around Cisco IP PBX and Cisco IP Telephony products. Progent’s VoIP consultants can show you how to pick and deploy Cisco software that makes sense for your small or mid-size organization, such as Cisco Unity, Cisco Unity Express, Cisco CallManager, or Cisco CallManager Express.
With Cisco Catalyst switches for small and medium-sized companies, Cisco enables companies to realize the full advantages of bringing smart traffic control into their IT infrastructures. Cisco's switching product line makes it possible to deploy capabilities that make your network infrastructure sufficiently robust to accommodate time-critical requirements, scalable to facilitate future growth, safe enough to protect confidential information, and capable of prioritizing and controlling traffic flows to streamline network performance. Progent's CCIE certified consultants can help you select and integrate Cisco Catalyst switches appropriate for your company. In addition, Progent's CISM and CISA certified security consultants can help you develop a strategic protection plan and set up Cisco switches so they help support your security strategy. Catalyst switching products that Progent provides expertise for include Cisco's Catalyst Express 500 switches, Cisco Catalyst 3750 switches, Cisco Catalyst 4948 switches, and Cisco Catalyst 6500 Series Switches.
SQL Server 2005 delivers powerful, familiar tools to IT professionals and information workers, reducing the complexity of designing, deploying, administering, and accessing company data and database applications on platforms ranging from mobile devices to corporate information networks. The complexity and integration demands of Microsoft SQL Server 2005 call for a network consulting firm with hands-on expertise and broad knowledge in designing and building data-driven, comprehensive business technology solutions. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work supporting Microsoft technology, assures you success in designing, configuring and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET environment.
Progent’s Cisco-qualified technology consultants offer help for Cisco routers that includes configuration and maintenance services plus expert Cisco IOS software consulting. Progent's services for Cisco routers include support for redundancy, automatic failover, and redundant power for better fault tolerance and system availability. Cisco routers for small to medium sized organizations include Cisco 800 Series Routers, Cisco 1700 Series Routers, the Cisco 1750 Modular Access Router, the Cisco 1751 Modular Access Router, the Cisco 1760 Access Router, Cisco 2500 Router, Cisco 2600 Series Routers, Cisco 3600 Routers, and Cisco 3700 Series Routers. The Cisco 800 Router Series securely connects small offices and off-site workers to the Internet or to the company network via ISDN, DSL, Ethernet or serial connections. Cisco 1700 Router Series modular access routers are built to offer a cost-effective, complete e-business solution for small and medium-sized businesses. They provide versatility and manageability to meet complex e-business requirements, such as seamless data/voice/video/fax integration, high-performance broadband Internet access, and full-featured security solutions. Cisco 2600 Routers are a line of modular multiservice access routers for branch offices, offering versatile LAN and WAN configurations, multiple security settings, and a range of high performance CPUs. The Cisco 3700 Router Series is a family of scalable, multiservice access platforms for mid-sized and large-sized organizations. With more than 70 modular interface options, the Cisco 3700 product line provides solutions for data, voice video, hybrid dial access, VPNs, and multiprotocol data routing.
Microsoft Dynamics Great Plains accounting offers analytics and reporting capabilities that let you track all operations, sales and expenses, and market trends with integrated drill-down, query, and reporting capabilities. Progent's Microsoft Great Plains reporting support services can help you create reports that allow you to understand your business more thoroughly, converting uncooked data into useful management information. Progent can improve your reporting and business analysis by offering Crystal Reports expertise, FRx help, and Microsoft Excel assistance. In addition to delivering reporting help, Progent can supply Microsoft .NET support, Microsoft SQL Server help, and programming design with VBasic, XML and other development environments in order to deliver specialized line-of-business application development and web commerce applications that integrate transparently with Microsoft Dynamics Great Plains.
Progent's CISM-certified security staff can show you how to protect your Mac environment through expert services including performing security audits, clean up after virus and worm penetrations, setting up firewalls, integrating safe off-site and mobile access, deploying monitoring programs for protection against viruses, spam, and malware, and developing a comprehensive security strategy appropriate for the specific goals of your business information system.
Progent’s management reporting professionals offer expertise in Crystal Reports, FRx, and Microsoft Access reporting tools. Progent can also help you configure the server, communications and security foundation needed to maintain a state-of-the-art reporting solution. Progent’s reporting consultants can be particularly useful in assisting you to integrate data from various data repositories including Access, Excel, XML, OLAP, SQL and a wide array of financial packages and enterprise planning software.
If your organization does not require urgent remote support but expects to need assistance with your network soon, you can conserve time and money and ensure that the appropriate expertise will be available when you require it by contacting a Progent sales specialist and registering as a customer. For more information, call 800-993-9400 or email information@progent.com.
If your business network combines Solaris platforms with Microsoft Windows, Progent can assist you to integrate your computers into a unified environment that allows all your OS platforms to run side by side for simple management, seamless dataflow, high availability, enhanced throughput, and strong protection. Progent's Solaris and Windows coexistence support services include IT architecture configuration and service, support for Windows services for UNIX, online network monitoring and management, online network support and repair, in-person technical support, and help desk support.
Progent provides nationwide online technical support and consulting services for businesses who operate UNIX, Linux, or Solaris networks or whose IT systems include a mix of UNIX and Microsoft products. Remote IT help provides maximum leverage for your IT dollar by protecting user efficiency and shortening the hours charged for computer analysis and repair. Advanced online support tools and experienced technicians and engineers allow Progent to solve the majority of network problems without wasting time and money by going to your site. In the vast majority of situations your IT issues can be dealt with over the phone or via a combination of phone support and remote network analysis. Progent can make available Cisco certified CCIE network experts and CISA and CISM certified security specialists to assist with the toughest system issues.
For businesses with Apple Macintosh users in Northern California, Progent offers one-on-one education customized for individuals who wish to broaden their understanding of the OS X operating system, Macintosh hardware, or Macintosh office productivity applications including Word, Excel, and Entourage.
Progent offers clients access to consultants who have earned some of the computer industry's most prized credentials. Progent thinks that customers have the right to know that their computer support providers have accredited training plus extensive practical backgrounds so that Progent's customers can use Progent's support with trust. Often, vendor certifications like the CCIE confers priority for significantly better vendor assistance than is available to uncertified consultants, enabling Progent to deliver customers a higher level of IT service. In addition, major certifications such as CISM or CISSP for network security can help corporate clients to demonstrate compliance with regulatory requirements by using the services of recognized industry experts.
Progent's certified professionals can help you to calculate the advantages of Windows Server 2008 for your company, create pilot systems and rollout plans, integrate Windows Server 2008 with your network infrastructure and workload, educate your support personnel how to run new management utilities, and deliver continuing consulting and troubleshooting via low-cost options including Help Desk Call Center service and remote technical assistance.
Progent is committed to knowledge transfer from Progent's support experts to clients. By teaching clients to handle technical issues that are within their scope, Progent is able to focus on offering hard-to-find skills where Progent has little competition. Medium-size companies who utilize trusted independent consultants or who maintain in-house IT staffs benefit when Progent transfers information about new technology and tested processes to make their networks more reliable, secure, and efficient.
