For small business networks located in the state of Rhode Island, Progent's Microsoft certified consultants can provide online assistance and troubleshooting to fix your network issues quickly and cost effectively. Progent has acquired enterprise-class expertise, advanced software utilities, and support knowledge bases to diagnose and resolve network problems without the expense and delays normally associated with on-site technical service dispatches.

If your Rhode Island organization is situated outside of the larger metropolitan areas such as Providence, Warwick, or Cranston, your local network systems support choices may be limited in technical capability, or not available during an emergency. This can result in a computer network that is unusable or causing efficiency loss due to technical problems going unresolved for too long. Progentís staff of field proven network professionals average more than 10 years of real-world IT industry experience, in the trenches of IT support, performing a large range of technical projects for a varied range of clients. This means you obtain not only the technical expertise needed for the task, but a professional with demonstrated methods for applying those skills to assist with cost effective network solutions.

Immediate Assistance for Urgent Issues
With Progentís urgent remote computer support services, your company can get instant assistance for issues that are causing network disruption. Online support does away with the long delay and higher expense required for on-site network service. For day-to-day network administration tasks, Progentís remote support engineers can finish the majority of jobs within a few minutes of receiving a request, rather than forcing your company to live with a problem for hours for on-premises help to arrive.

Eliminate Reliance on Freelance Consultants
By developing a partnership with a full-service network consulting and support firm such as Progent rather than with an individual freelance consultant, you are assured fast availability of capable experts when you require them. You do not have to be concerned that sickness, training, vacations, or conflicting jobs with different customers will leave you with no support during a crisis.

MySQL Application Programming and DBA Services
Progent's MySQL application programmers, database architects, and database administrators can provide cost-effective online database administration or application programming support and can assist businesses of all sizes to configure and maintain MySQL in a dependable network infrastructure that provides high levels of speed, scalability, and protection. Progent also has proven skill helping companies migrate databases from an Oracle environment to MySQL.

Online Support for Windows Server 2008
The complexity and versatility of Windows Server 2008 R2 calls for an IT professional with practical experience and broad knowledge in designing and deploying cohesive and comprehensive business technology networks. The experience of Progent's seasoned Windows Server consultants, with an average of over 10 years of background supporting Microsoft-powered technology, assures your success in maintaining and managing your Windows Server 2008 environment. Progent's Microsoft-certified Windows Server 2012 R2 experts can also help you to assess the advantages of migrating from Microsoft Windows 2008 to Microsoft Windows Server 2012 R2 or later. If you are considering creating a hybrid architecture that combines on-premises systems with cloud-based services like those offered by Microsoft Azure, Progent offers Windows Server 2016 hybrid integration.

Microsoft Exchange 2016 Upgrade Support
Progent's certified Microsoft Exchange Server 2016 experts can help you in any and all phases of your upgrade to Exchange Server 2016 including designing high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; determining storage capacity required for your virtual machines, databases and log files; setting up hardware load balancing (HLB) for high-availability CAS services; planning, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing your firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).

SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco-certified SIP trunk consultants and CUBE configuration consultants can help your business to design, deploy, manage, troubleshoot and enhance Cisco's SIP connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks. Progent can provide affordable remote or on-premises support to assist companies to migrate smoothly to a modern unified communications network that offers accelerated ROI. Progent's certified Microsoft unified communications consultants can help you to configure connections between Cisco's CUBE Session Border Controller and Microsoft's rich media applications like Skype for Business and Lync for access to a SIP PSTN trunk.

Progent's Consulting Support for Microsoft SQL Server 2014
Microsoft SQL Server 2014 incorporates major enhancements in critical areas such as performance, uptime, security, and cloud integration. SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory technology that works seamlessly across all types of applications including Online Transaction Processing, data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient remote and on-premises services including system design, deployment, administration, remediation, and application development services to enable businesses of any size to realize maximum business value from their SQL Server 2014 investment. If your organization is currently running SQL Server 2014, Progent can assist your company to perform an efficient transition to SQL Server 2016.

Security Inventory Evaluation for Small and Mid-size Businesses
Progent has put together two low-cost service bundles intended to enable small companies to receive an impartial network security evaluation from a certified security engineer. With Progent's External Security Inventory Checkup, an engineer administers a comprehensive examination of your IT infrastructure from beyond your firewalled perimeter to uncover possible risks in the security posture you present to the public. With Progent's Internal Network Security Inventory Checkup, a certified security professional runs a system scan from an authorized machine inside your company firewall to uncover your exposure to internal assaults. The two security inventory services are configured and executed from a secured remote location.

64-bit Computing Upgrade Help
Progentís 64-bit upgrade support specialists can help your organization to enhance your servers and workstations affordably from 32 bits to 64 bits. Progent can help your company to calculate the costs and benefits of upgrading to 64-bit computing, design an economical migration process that reduces operational interruptions, and offer timely online help to assist you to install 64-bit operating systems and applications on your existing computers. Progent's Microsoft-qualified engineers can assist your company to integrate the 64-bit versions of Microsoft platforms like Microsoft Windows Server, Exchange Server, Windows 10, and Microsoft Office Excel.

Progent's Consulting and Training Services for Microsoft Office and Office 365
Progent's Office and Office 365 experts can help companies to incorporate Office desktop and Office 365 apps including Excel, Office Word, PowerPoint, Microsoft Outlook, Access, Visio and Publisher into a cohesive solution that offers quick ROI and enables improved business results. Progent can help your company to integrate Office or Office 365 apps with each other and with additional key Microsoft platforms including SharePoint Server, Exchange Server and SQL Server running on-premises or hosted in the cloud. Progent can also help you to fix compatibility problems with various versions of Office and can provide customized online Office and Office 365 instruction to individuals and groups.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to orchestrate, automate and test a repeatable process for recovering services rapidly after a breakdown. SRM supports centrally controlled and automated recovery, application mobility, plus non-intrusive site relocation, failback and re-protect. Site Recovery Manager also supports non-intrusive testing for disaster recovery, upgrades and fixes and can generate reports to verify full service recovery, validate Service Level Agreements and prove disaster recovery compliance. Progent offers the support of a VCDX certified VMware SRM consultant to assist you to plan, deploy, test and maintain a disaster recovery solution powered by VMware SRM.

Talk to a Progent Computer Consultant
To find out how you can access a Progent network consultant for online or onsite expertise in , call 1-800-993-9400 or visit Online Network Help.

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