Overview of Progent's Support Expertise for RIM BlackBerry Solutions
RIM BlackBerry Consulting and Integration ServicesMobile connectivity to email, contacts, schedules, and web applications is a vital capability of IT networks for companies of all sizes. BlackBerry handhelds are some of the most popular devices for maintaining anywhere, anytime communications. But the network architecture required to support RIM BlackBerry smartphones has become significantly more sophisticated as the demand for high availability and rock-solid security has increased. Progent's BlackBerry qualified consultants focus in delivering small companies world-class IT expertise and technical services that are affordable and efficient.

Being a Microsoft Gold Partner with more than a decade of experience working with Exchange Server, Progent can give you access to in-depth expertise for integrating BlackBerry and Microsoft technology by delivering support services like Exchange 2010 Server consulting as well as by offering complementary support services such as Lync Server integration and Microsoft Office Communications Server support to help control IM and rich presence. Progent's Microsoft SQL Server 2016 integration consultants and Microsoft SQL Server 2014 experts can set up and troubleshoot your SQL system to work efficiently with BlackBerry Enterprise Server (BES), and Progent's MS System Center Data Protection Manager experts can assist your company to design archiving and recovery procedures to safeguard your data and minimize productivity loss in the event of a breakdown of your messaging system.

Progent also maintains a staff of Cisco qualified CCIE network engineers who are available online to provide expert support for architecting and repairing your IT network so it accommodates your BlackBerry system with a high degree of fault tolerance, expandability, security, and manageability. Cisco Certified Internetwork Experts are recognized networking experts who are awarded this top-level certification only by completing strenuous examination by Cisco. CCIEs can resolve even the most complicated issues associated with network design, setup, repair, and maintenance.

Integration Services for BlackBerry Enterprise Server
Research in Motion's advanced solution for administering large collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This sophisticated software allows Exchange Server, Lotus, or Groupwise users to transmit and receive emails that are encrypted during transit to ensure optimum data protection. BlackBerry BES Server also simplifies a wide variety of crucial administrative jobs ranging from BlackBerry deployment and updates to mobile security and fault tolerance.

BlackBerry BES Server Troubleshooting Assistance

Progent's BlackBerry-qualified consultants can show you how to utilize BlackBerry Enterprise Server to do routine jobs like:

  • Deploy and manage applications
  • Schedule device, application, and IT policy updates
  • Update BlackBerry smartphone software remotely
  • Manage client settings with BES Server's vast selection of IT policies

Progent's BlackBerry-certified engineers can also help your company to use BlackBerry BES Server to implement important procedures not available with the entry-level BES Server Express. These tasks include:

  • Install and manage BlackBerry's fault-tolerant architecture based on VMware
  • Install BlackBerry devices wirelessly
  • Set custom management roles
  • Automatically track and report on the health of your solution

How Progent Can Help Your Business to Maintain and Support Your BlackBerry Solution
Progent can provide a seasoned BlackBerry support who has been awarded accreditations from Research in Motion in all key aspects of BlackBerry integration. Progent's BlackBerry consulting skills span areas from troubleshooting synchronization issues to architecting wireless workforce solutions based on BlackBerry Enterprise Server. These RIM BlackBerry credentials and their associated practice areas include:

BlackBerry Certified Support Specialist
RIM BlackBerry ExpertsProgent's BlackBerry Certified Support Specialist can assist your business to carry out basic technical functions such as configuring BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account settings, launching messaging filters and auto-signature, changing user accounts, update BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to work with your company messaging solution. Progent's certified service professionals can also assist your business to resolve a wide range of problems associated with synchronization, handset detection, messaging reconciliation, web access, mobile connectivity, Instant Messaging, workstation application installation, and Desktop Redirector.

As a top innovator in delivering nationwide online support for small office IT networks, Progent can provide responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your mobile support costs low and, by dealing with problems promptly, maximizes the productivity of your BlackBerry smartphone clients.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent offers the services of a BlackBerry Certified Solution Designer to help your company to plan, deploy, validate, repair, and document a wireless environment based upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's advanced engineering support services for BlackBerry technology include business and technology requirements assessment, solution design, roll-out strategy and execution, performance tuning, configuration of a high-availability environment, data backup and business recovery consulting, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your technical objectives and to design a mobile wireless environment that fits within your information technology budget and aligns with your business strategy. Progent can clarify the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's ability to accommodate a BlackBerry Enterprise Server, assist you to determine which administration approach and equipment meet your requirements, and evaluate your email and messaging environment configuration. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can make smart decisions concerning options for software versions, server hardware and mass storage, network design, and application set up.

To maximize system security, Progent's BlackBerry expert can assist your company to select and enable appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-certified security specialists to perform network-wide security assessment and compliance validation and suggest enhancements to account for your BlackBerry solution.

Contact Progent for Assistance from a RIM BlackBerry-Certified Professional
In order to get in touch with Progent about engineering help for BlackBerry mobile wireless solutions, call 1-800-993-9400 or see Contact Progent.

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