Consulting Support Services for BlackBerry Environments
RIM BlackBerry Support ServicesBlackBerry wireless smartphones were once among the most successful solutions for maintaining anytime-anywhere connectivity to email, calendars, web applications, and other vital business data. Progent can provide Raleigh, North Carolina companies support from BlackBerry-qualified experts who can assist companies to manage existing BlackBerry deployments or migrate smoothly to a current mobile solution.

As the sophistication of small business networks has increased, and as the demand for enterprise-class security, dependability, and disaster recovery has grown to be the standard for businesses of all sizes, successful integration and maintenance of BlackBerry solutions has become more difficult. To address areas like security, disaster recovery, and synchronization of BlackBerry PDAs with diverse messaging servers and corporate databases, small organizations often resort to external support professionals who specialize in RIM BlackBerry integration and maintenance.

Progent offers the expertise of BlackBerry-qualified engineers who can help small organizations to design, administer, and troubleshoot BlackBerry-based environments affordably and efficiently, dispensing with the need for an in-house BlackBerry solutions specialist and reducing the cost and hassle of maintaining wireless work groups. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security specialists. This range of experience, coupled with Progent's efficient remote service delivery capabilities, provides small businesses an economical alternative for integrating RIM BlackBerry technology seamlessly into their information system.

Progent's consultants can help your business with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your database and email infrastructure work optimally with BlackBerry BES Server. Progent can also show you how to upgrade from older editions of BlackBerry and Microsoft technology, set up easy-to-use management tools to enable you to track and support BlackBerry smartphones throughout your company, define security policies that make sense for your business, customize mobile software, and ensure that your IT network architecture is appropriately designed to handle your BlackBerry users. Also, Progent's business continuity specialists can help make sure that your BlackBerry information is incorporated in your regular backup processes in order that it can be restored quickly and safely.

BlackBerry BES Server Consulting and Technical Services
The BlackBerry Enterprise Server (BES) offers companies a centralized and safe source for incorporating BlackBerry wireless devices into their email, collaboration, and software application infrastructure. BlackBerry Enterprise Server (BES) enables mobile BlackBerry clients to access Microsoft Exchange, Domino, or Groupwise email and to synchronize BlackBerry devices with workstations to ensure up-to-date information for collaborative programs like schedules, address books, to-do lists, notes, and specialized business software. Due to BlackBerry BES Server support for Microsoft Exchange Server, mobile workers carrying BlackBerry smartphones have push-based access to Exchange messages as well as to instant messaging-capable applications via Microsoft Live Communications Server and Microsoft Lync Server 2010 integration.

BlackBerry BES Server Support Services

Progent's BlackBerry-certified consultants can help you plan, implement, and maintain BlackBerry Enterprise Server so that you improve the productivity of BlackBerry clients, simplify the administration of a BlackBerry solution, and reduce the cost of supporting mobile workers.

Progent's Remote BlackBerry-Certified Support is Fast and Economical
For companies in Raleigh, North Carolina who need quick and affordable access to a qualified BlackBerry support expert, Progent provides effective online assistance from a veteran support staff who have provided network solutions to companies in each state in the United States. (See Progent's client testimonials.)

Remote consulting services avoids travel expense and lets engineers resolve problems quickly, so you minimize lost productivity. Progent's BlackBerry consultants have earned accreditations in all BlackBerry technologies and can provide professional help in areas such as resolving synchronization problems, configuring BlackBerry BES Server, and designing a secure, high-availability system architecture for BlackBerry users. Certifications held and practice areas offered by Progent's BlackBerry professionals include:

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist has the skills required to install and support the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified expert can assist you to utilize resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to perform critical tasks including resolving enterprise activation issues, registering and deleting BlackBerry device users, activating passwords, implementing over-the-air program loading and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and recovery mechanisms.

Progent's BlackBerry consultants can also assist you to operate administration tools such as the BlackBerry Administration Service for role-based administration, resolving attachment and data flow problems, and utilizing WiFi for activation. In addition, Progent can explain the function of operational policies in the BlackBerry Enterprise environment and help you to select and implement appropriate security options.

Progent's certified Microsoft Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your existing Exchange architecture for operating smoothly with BlackBerry Enterprise Server or move your BlackBerry solution to the latest edition of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, managing, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email environment based on Exchange. Progent's BlackBerry-certified engineer offers expertise in important areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can show you how to install and remove BlackBerry device users on Microsoft Exchange and Microsoft Active Directory, set up, track, and manage BlackBerry BES Server, manage BlackBerry devices and client accounts, back up and manage storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, deploy push and pull access control lists, manage Exchange data flow, create, update, and apply WLAN and VPN configuration sets, set up SNMP traps, and generate management reports to summarize SNMP results.

Progent's BlackBerry engineer can help you with your BlackBerry solution in a number of settings that can include Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent can provide the support of a BlackBerry Certified Solution Designer to assist your business to design, deploy, validate, repair, and produce documentation for a wireless solution built on the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's high-level engineering services for BlackBerry technology include business and technology needs assessment, solution design, roll-out planning and execution, performance tuning, design of a high-availability environment, data backup and disaster recovery consulting, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your operational objectives and to design a mobile wireless system that meets your IT budget and supports your business strategy. Progent can explain the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's ability to support a BlackBerry BES Server, assist your organization to determine which administration model and hardware products meet your requirements, and analyze your email and messaging system topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can make informed decisions about options for software editions, processors and mass storage, network architecture, and application configuration.

To maximize system security, Progent's BlackBerry-certified expert can help you to choose and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-certified security engineers to run network-wide security assessment and compliance validation and suggest improvements to account for your BlackBerry solution.

Contact Progent to Get Assistance from a BlackBerry-Qualified Expert
In order to ask Progent about professional expertise for BlackBerry mobile wireless technology, phone 1-800-993-9400 or visit Contact Progent.
















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