Introduction to Progent's Consulting Services for BlackBerry Solutions
BlackBerry Consulting HelpMobile access to messages, contacts, schedules, and web applications has become a vital feature of information systems for companies of any size. BlackBerry smartphones are some of the most popular devices for achieving mobile communications. But the infrastructure needed to accommodate BlackBerry handhelds has grown significantly more complex as the demand for non-stop operation and rock-solid security has increased. Progent's BlackBerry certified consultants focus in providing small businesses enterprise-class network expertise and troubleshooting services that are economical and effective.

As a Microsoft Gold Partner with years of background consulting on Exchange Server, Progent's consultants can provide broad assistance in integrating BlackBerry and Microsoft products by delivering support services such as Microsoft Exchange 2010 consulting as well as by providing complementary services like Lync Server deployment and Microsoft Office Communications Server consulting to manage IM and Presence. Progent's Microsoft SQL 2016 integration consultants and Microsoft SQL Server 2014 consultants can set up and repair your SQL database server to operate optimally with BES Server, and Progent's Microsoft Data Protection Manager experts can assist your company to develop backup and restore processes to safeguard your messaging data and reduce productivity loss in case of a breakdown of your messaging solution.

Progent also retains a staff of Cisco qualified CCIE network consultants who are accessible online to provide advanced support for architecting and repairing your network infrastructure so that it accommodates your BlackBerry system with enterprise levels of resilience, scalability, protection, and maintainability. Cisco Certified Internetwork Experts are highly-qualified network consultants who are awarded this top-level status only through strenuous examination by Cisco. CCIEs can handle the most complicated issues associated with network design, setup, repair, and service.

Technical Support Services for BlackBerry BES Server
RIM's advanced solution for managing large groups of BlackBerry devices is the BlackBerry Enterprise Server (BES). This powerful software allows Exchange, Lotus, or Groupwise clients to transmit and receive messages that are encrypted in transit to provide maximum security. BlackBerry BES Server also streamlines a broad selection of key administrative jobs ranging from smartphone configuration and updates to mobile security and fault tolerance.

RIM BlackBerry Enterprise Server Integration Help

Progent's BlackBerry-certified consultants can assist you to utilize RIM BlackBerry Enterprise Server to do routine jobs such as:

  • Deploy and manage applications
  • Plan device, application, and policy updates
  • Update BlackBerry smartphone software wirelessly
  • Control client configurations with BlackBerry's extensive library of IT policies

Progent's BlackBerry-certified engineers can also assist your company to utilize BES Server to perform important tasks not supported by the entry-level BES Server Express. These tasks include:

  • Set up and manage BlackBerry's high-availability architecture using virtualization
  • Install BlackBerry smartphones wirelessly
  • Set custom management roles
  • Monitor and report on the health of your solution

How Progent Can Help Your Business to Maintain and Support Your BlackBerry Solution
Progent can provide a seasoned BlackBerry support who has earned accreditations from RIM in all key facets of BlackBerry technology. Progent's BlackBerry support services span areas from resolving synchronization problems to architecting mobile workforce solutions built around BlackBerry Enterprise Server (BES). These BlackBerry certifications and their respective skill sets include:

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Support ServicesProgent offers the support of a BlackBerry Certified Solution Designer to assist you to plan, deploy, test, repair, and document a mobile wireless solution built upon the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's world-class consulting support services for BlackBerry technology include business and network needs assessment, system design, deployment strategy and execution, performance optimization, configuration of a fault-tolerant architecture, data backup and disaster recovery consulting, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your operational goals and to create a wireless solution that meets your IT budget and aligns with your business strategy. Progent can clarify the implications of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing network architecture's suitability to accommodate a BlackBerry BES Server, help you to decide which management approach and equipment meet your requirements, and evaluate your messaging environment topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed choices about alternatives for software editions, processors and storage, network architecture, and application configuration.

To maximize network security, Progent's BlackBerry-certified expert can help you to select and configure appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-qualified security engineers to run company-wide security vulnerability and compliance validation and suggest enhancements to account for your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for installing, administering, monitoring, and maintaining one or several BlackBerry Enterprise Servers in an email environment powered by Exchange Server. Progent's BlackBerry consultant has expertise in important areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can assist you to add and remove BlackBerry device clients on Microsoft Exchange Server and Active Directory, set up, track, and administer BlackBerry Enterprise Server, manage BlackBerry smartphones and client accounts, archive and manage storage groups, configure permissions, set up the MDS and IM, deploy push and pull access control lists, control Microsoft Exchange Server data flow, create, edit, and assign wireless LAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and generate reports to summarize SNMP results.

Progent's BlackBerry-certified engineer can support your BlackBerry technology in a number of environments that can include Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.

Contact Progent to Get Support from a RIM BlackBerry-Certified Professional
In order to get in touch with Progent about technical expertise for BlackBerry mobile wireless solutions, call 1-800-993-9400 or refer to Contact Progent.

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