Remote Security Help and Vulnerability Audting for Raleigh Small Company IT Networks
For immediate assistance with data security issues, small companies in Raleigh, NC, can find expert troubleshooting remotely from Progent's security professionals. Progent's online support consultants are ready round the clock to provide fast and affordable assistance with security emergencies that threaten the viability of your network. Progent's accredited security consultants are certified to support environments based on Microsoft, Linux, Apple, Sun Solaris, and major derivatives of UNIX. Progent's broad range of services covers firewall configuration, messaging systems, secure network architecture, and data restoration. Progent's technical support team has earned the world's most advanced security accreditations including GIAC (Global Information Assurance Certification) and ISSAP.
Progent offers remote security expertise on a per-minute model with no minimum call duration and without extra charges for setup or after hours service. By charging by the minute and by providing world-class expertise, Progent's pricing policy keeps costs low and avoids scenarios where quick fixes turn into big charges.
Our Network Has Been Attacked: What Are We Supposed to Do?
If your network is currently fighting a network security emergency, refer to Progent's Emergency Online Technical Support to find out how to get fast aid.
For companies who have prepared in advance for a security breech, the step-by-step post-attack response model outlined by GIAC (Global Information Assurance Certification) is Progent's recommended method of responding to a major security incident.
Overview of Small Business Security Support Services
Managing data security as well as staying ready for recovering vital information and functions after a security breach demands an on-going process that entails a variety of technologies and procedures. Progent's certified engineers can assist your business at all levels in your efforts to protect your IT network, from security evaluation to creating a complete security strategy. Key technologies covered by Progent's security engineers include Planning and Prevention, Information Recovery and Security Failure Analysis, and Outsourced Filtering of E-mail-Based Threats.
Designing and Implementing Protected Environments
Every business ought to develop a carefully considered security plan that incorporates both preventive and responsive elements. The proactive strategy is a collection of precautions that works to minimize security holes. The post-attack plan defines activities to assist security staff to inventory the losses resulting from a breach, remediate the damage, document the event, and revive network functions as soon as possible. Progent can advise you how to incorporate protection into your business processes. Progent can configure auditing software, create and build a secure IT infrastructure, and recommend processes and policies to optimize the safety of your network. Progent's security professionals are available to help you to configure a firewall, deploy secure remote connectivity to e-mail and data, and configure an efficient VPN.
If you are looking for an economical option for outsourcing your security management, Progent's 24x7 Network Support Packages feature automated online network monitoring and immediate resolution of problems.
Data Restoration and Security Forensics
Progent offers skill in recovering systems and computers that have been hacked, are quarantined, or have failed because of a security attack. Progent can help determine the losses resulting from the breach, return your company to normal business operations, and retrieve information compromised owing to the breach. Progent's certified engineers can also oversee a comprehensive failure evaluation by going over activity logs and utilizing other advanced forensics techniques. Progent's experience with security consulting reduces your business disruption and permits Progent to suggest efficient strategies to prevent or contain future assaults.
Backup and Restore Planning Based on Data Protection Manager (DPM)
Data Protection Manager (DPM) is a ground breaking data backup and restore solution utilizing disk-to-disk systems to optimize network uptime, performance, and manageability. Progent's certified Data Protection Manager support professionals can help your company to create a practical disaster recovery strategy, implement a cost-effective non-stop IT infrastructure, install a Microsoft DPM-based backup and recovery solution, thoroughly validate your DPM system, train your administrative staff or regular service providers how to manage Microsoft Data Protection Manager, or handle complete IT outsourcing services such as remote hosting of DPM servers in Progent's world-class data center. To read more, see Microsoft DPM Consulting Services.
Managed Spam Blocking
Progent has teamed with Postini to provide small and midsize companies E-Mail Guard, an outsourced service that blocks spam and email viruses before they are able to penetrate your corporate firewall. Read additional details about E-Mail Guard Managed Spam Blocking.
Specialized Security Expertise Offered by Progent
Progent's certified consultants offer unique consulting support in key areas of computer security including:
Vulnerability Audits and Security Compliance Assessment
Progent provides expertise with security evaluation tools like Microsoft Baseline Security Analyzer or LANguard for performing a variety of automatic system scans to identify potential security holes. Progent has extensive experience with testing utilities and can assist you to understand assessment reports and respond efficiently. Progent's certified security engineers also can perform web software testing and can perform expert evaluation of enterprise-wide security to determine your organization's compliance with major industry security standards including FISMA, NIST, and ISO 17799. In addition, Progent can assess the effectiveness of your wireless security including fixed wireless equipment as well as mobile handsets. Learn additional details concerning Progent's Security Vulnerability Audits and Security Compliance Testing.
Consulting for Microsoft Internet Security and Acceleration (ISA) Server 2006 Microsoft Internet Security and Acceleration (ISA) Server provides rules-based protection, enhanced throughput, and easy administration of complex networks by incorporating both a firewall and a Web acceleration server coordinated with Microsoft's Windows 2003 Server platform. The ISA Server firewall provides extensive security filtering, management of access rights, and traffic direction. The Web cache enhances network throughput by remembering repeatedly requested Web content.
Progent's MS ISA Server 2006 engineering expertise provides small and midsize businesses access to certified professionals who know how to plan and implement a solution that supports your security requirements without restricting system productivity.
Cisco PIX Firewall and ASA Firewall Help
Progent can provide a Cisco Certified Internetwork Expert or Cisco CCNP expert to help you to select, deploy, and manage Cisco PIX Firewalls and ASA Firewalls. Learn more details concerning Cisco PIX and ASA Firewall Consulting.
Cisco Security, Virtual Private Network and Wireless Support
Progent's Cisco Certified Internetwork Experts and Cisco Certified Network Professionals (CCNPs) can deliver world-class technical services for Cisco's complete range of protection and VPN solutions including PIX 500 Firewalls and ASA Series Firewalls, Catalyst Firewall Services Module, secure broadband and integrated services routers, Aironet wireless access points and bridges, and Catalyst switches. Learn additional information about Cisco Protection, Virtual Private Network and Aironet Wireless Support.
Other Firewall and VPN Consulting Services
As well as being expert in a broad range of protection technologies available from Microsoft and Cisco, Progent offers small businesses top-level engineering services for security products from other major firewall and Virtual Private Network vendors including:
Stealth Intrusion Testing Consulting
Unannounced penetration testing is a vital method for helping businesses to understand how vulnerable their IT systems are to serious threats by revealing how well network security policies and technologies stand up to planned but unannounced intrusion attempts instigated by seasoned security specialists utilizing the latest hacking methods. Find out additional details concerning Progent's Penetration Testing Services.
CISM Security Consulting Expertise
CISM defines the core competencies and international benchmarks of performance that IT security professionals are expected to master. It offers business management the confidence that consultants who have earned their certification possess the background and skill to provide effective security administration and consulting support. Progent can offer a CISM-certified consultant to help your enterprise in vital security disciplines including information protection governance, risk management, information security process management, and incident handling management.
Certified Information Systems Security Professionals (CISSP) Security Support Services
Progent's CISSP consultants are security specialists who have earned CISSP accreditation through verified experience, rigorous study, and exhaustive examination. CISSP qualification recognizes mastery of an international standard for information security. American National Standards Institute has granted the CISSP status official recognition in the field of information security under ISO/IEC 17024. Areas of expertise included within CISSP include security management practices, security architecture and test systems, access permission methodology, software development security, operations security, physical security, encryption, communications, Internet security, and disaster recovery planning.
Information Systems Security Architecture Professionals (ISSAP) Engineering Services for Secure System Infrastructure
Progent's ISSAP qualified security experts are experts who have been awarded ISSAP accreditation as a result of rigorous examination and substantial experience. field experience with network security design. ISSAP consultants have in-depth understanding of access control mechanisms and techniques, telecommunications and network infrastructure security, cryptography, requirements analysis, business continuity and disaster recovery, and physical security. Progent's ISSAP-qualified security specialists can help your company with all aspects of secure network architecture.
CISA Consulting Services
The Certified Information Systems Auditor (CISA) credential is a globally recognized achievement that signifies expertise in information system security auditing. Certified by the American National Standards Institute, the CISA credential requires that consultants pass a comprehensive examination given by the ISACA international professional association. Progent can provide the expertise of a CISA-qualified security audit professional trained to assist businesses in the fields of IS audit services, IT governance, systems and infrastructure lifecycle, IT support, safeguarding information assets, and disaster recovery planning.
Global Information Assurance Certification Consulting Expertise
Global Information Assurance Certification was established in 1999 to certify the knowledge of information technology security engineers. GIAC's mission is to make sure that an accredited security consultant has the skills necessary to provide support in important categories of system, data, and application software security. GIAC certifications are acknowledged by companies and institutions around the world including and the United States National Security Agency (NSA). Progent can provide the help of certified consultants for all of the security services covered within GIAC accreditation programs including auditing perimeters, incident handling, traffic analysis, and web-based services security.
Depend on Progent for Computer Security Support
If your organization is situated in Raleigh or elsewhere in North Carolina and you're trying to find network security engineering help, phone Progent at 800-993-9400 or email Progent at security-help@progent.com.
Progent has developed a sophisticated service reporting system that stores and formats complete documentation for all billed services. Unlike some independent consultants or local support firms who provide minimal documentation or specifics of services performed, each service delivered by Progent is tracked by full documentation. Every Progent consultant has access to the service reports transmitted by every consultant to every client. The discipline of detailing and organizing service records results in more efficient support and eliminates a variety of common problems such as when a service client is effectively held captive to a consultant who won’t let go of the keys to the kingdom.
With virtual servers, companies are able to operate many virtual servers on a single physical server. Virtualization technology allows businesses to gain all the benefits of server isolation, while avoiding the costs that goes with buying extra server hardware. Other useful server management technologies include network monitoring software, Windows Server Update Services, and remote server management hardware. Progent's professional server management experts can help you in all aspects of server consolidation and administration to allow your business to contain costs and conserve time.
VMware Server is a no-cost virtualization package that runs on Linux and Microsoft Windows Servers. VMware Server allows companies to segment a single server into multiple logical servers and to begin realizing the benefits of virtualization with minimal monetary outlay. VMware Server is a robust yet easy to use product for companies unfamiliar with server virtualization technology and is powered by VMware’s time-tested platform. VMware Virtual Server is ideal for developers, workgroups, and branch offices who wish to facilitate software development, test software in economical virtual machines, run outdated operating systems, and save time in server provisioning. Progent's skilled virtual server consultants can help you with VMware Server, VMware ESX Server, and VMware VirtualCenter so your business can benefit from VMware server consolidation.
Progent’s experienced Cisco network security consultants offer expert PIX Firewall and ASA Firewall consulting services including infrastructure design, integration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewalls delivers strong user and software policy enforcement, sophisticated attack defense, and secure connectivity services. Ranging from compact, easy-to-install desktop appliances for small and home businesses to modular enterprise-class appliances, Cisco PIX and ASA Firewalls provide a high level of security, performance, and high reliability for network environments of any size. PIX Firewalls and ASA Firewalls are based on a hardened, purpose-built operating system,eliminating common OS-specific security gaps. PIX firewalls offer a variety of integrated protection and networking services, including cutting edge application-aware firewall services, VoIP and multimedia security, interoffice and remote access IPSec VPN connectivity, intelligent networking services, and flexible management solutions. The Cisco ASA 5500 Firewalls leverage technology developed for firewalls from Cisco's PIX 500 family. Progent’s IT security experts can show you how to select and deploy any PIX or ASA firewalls including the PIX 515E Firewall, the Cisco PIX 525 Firewall, and the ASA 5520 Firewall.
Progent is committed to knowledge transfer from Progent's consultants to customers. By teaching customers to resolve technical issues that are within their scope, Progent is able to concentrate on providing hard-to-find skills where Progent has little competition. Mid-size businesses who work with trusted freelance service providers or who maintain in-house support staffs benefit when Progent passes on knowledge about critical technology and proven processes to make their networks more robust, protected, and efficient.
If your business runs a Sun Solaris network or a multi-OS IT environment, Progent's CISM, CISSP and ISSAP-certified consultants can help your entire enterprise in a wide range of security areas including security management practices, security design and strategies, connection management systems and methodology, software development security, business processes security, physical security, communications, infrastructure and web security, and business continuity planning. CISM, CISSP and ISSAP stipulate the basic competencies and international standards of knowledge that network security managers are expected to possess. These certification provide IT management the assurance that consultants who have achieved their CISM or CISSP certification have demonstrated the experience and knowledge to deliver world-class security management and engineering help.
Progent’s professionals provide experience in multiple disciplines related to mobile connectivity such as network topology, Activesync, wireless security, mobile e-mail, Windows Mobile 2003. PDA integration, RIM Blackberry, and wireless application development. Progent's Microsoft certified experts can save your company time and expense by applying their wireless experience to show you how to select and configure wireless access solutions that fit the needs of your business. Progent can also optimize your network architecture so that mobile data devices work better.
Progent provides fault tolerant load balancing consulting covering system load balancing, load balanced applications, network backbone routing, and content delivery technology such as Cisco Content Engine. non-stop load balancing technologies for which Progent offers consulting services include Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco Content Services Switch, Cisco Distributed Director and ACNS, and F5 Networks 3-DNS.
Progent's CISM-certified security consultants can help you protect your Mac environment through expert services such as performing security tests, recovery from virus and worm penetrations, configuring firewalls, integrating secure off-site and mobile connectivity, deploying automated software for defense against viruses, spam, and directory harvest attacks, and developing a company-wide security strategy appropriate for the specific objectives of your corporate network.
Years of experience with Microsoft's Exchange technology makes Progent one of the most qualified computer support companies in California for configuring messaging systems based on Microsoft Exchange Server 2000. Progent is skilled in helping small organizations get all the benefits of Exchange Server under typical scenarios such as upgrading from Exchange 5.5, migration from an ISP-provided or POP3 Email environment, and outsourcing your Microsoft Exchange Server management.
Progent's Microsoft-certified consultants offer computer help and IT consulting expertise for Microsoft Exchange 2003 Server, Windows Server 2003, and for the complete family of Microsoft server platforms. Progent's upgrade, configuration, administration, and troubleshooting services for Microsoft Exchange Server include system design, deployment, project management, local and off-site technical support, Help Desk Call Center support, expert security evaluation, and full-service network management outsourcing.
Progent's Symantec consultants can help you support older versions of Symantec Firewall and Symantec VPN appliances including the Symantec Raptor and Symantec VelociRaptor family or help you migrate to more recent technology from Symantec or other vendors. Progent can also enable you to create and implement a comprehensive security strategy that can include Firewall/VPN appliances and utilities, managed security and network protection services, server and application monitoring software, and formal policies and processes. Progent has the expertise to be your one-stop resource for continuing network support, administration, training, and security consulting.
