Low-cost Computer Support from Microsoft Certified Experts for Businesses in Rancho Cucamonga, CA
By offering professional know-how when you need it, making available in-depth knowledge for critical business applications, offering high-value services such as virtual server hosting, invoicing only for services you receive, and requiring no setup or retainer fees for standard services, Progent allows you to increase the competitive value of your It system and minimize support expenses. Progent appreciates that network security, dependability, and performance are as critical to small businesses as to large corporations but that smaller companies don't have the leverage to spend aggressively in information technology and internal support staffs. Progent's basic value proposition is that no IT support firm can match Progent's capability to deliver the network support expertise your business requires whenever you need it and at prices you can afford.

For medium-size and enterprise businesses, Progent can provide co-sourcing support to reinforce the technical skills of your internal network support group. This can reduce expenses and help meet schedules for big IT initiatives like application design and development, disaster recovery planning and testing, network security evaluations, merging datacenters, or software migrations and upgrades.

Progent can in addition offer access to certified experts to help your business to design and implement your cloud strategy.

Primary Areas of Expertise Supported by Progent for Businesses in Rancho Cucamonga, California
Progent's national team of certified experts provides assistance for virtually all aspects of network technology deployed by companies of any size. Technologies supported by Progent in and around Rancho Cucamonga include:

Support Delivery Alternatives Available for Rancho Cucamonga, California Companies
Progent offers a selection of options for providing small businesses with cost-effective computer services for technical support, consulting, hosting services, and IT management. Progent's model for providing network support is built on the Help Desk operational structure common to big IT support groups. Progent's Helpdesk Service Mechanism promotes fast support, thorough service documentation, consistent follow-up, and strict cost monitoring for a range of network support delivery options that include online repairs, onsite help, top-level consulting, plus server and application hosting.

  • Online Service
    Progentís Technical Response Center (TRC) offers emergency and scheduled online service for Microsoft Windows, Linux, Apple OS X, and Cisco-based environments in the United States and worldwide. Progent's seasoned support professionals can help clients to troubleshoot and fix hardware and software issues without the cost or delay of on-premises service visits. The experience of Progent's IT consultants allows them to resolve most network issues quickly. For complex issues, Progent's depth of expertise allows the support team to escalate trouble tickets to advanced specialists. Progent offers a streamlined, web-based signup procedure for new clients to address urgent network problems and Progent charges per minute with zero startup fees or time minimums, so you are invoiced only for the assistance you receive. Specialists available remotely include Cisco-qualified CCIEs, Microsoft-qualified MCSE consultants, and CISSP-certified security engineers. Find out more details concerning Progent's online network support services.

  • On-site Support
    Progent offers onsite computer assistance for registered customers in major metropolitan areas in the United States. Progent's on-site support technicians can operate in conjunction with Progent's remote support experts to deliver small companies the optimal solution: in-person service professionals when you require them as well as the remote expertise of Progent's worldwide team of network consultants, security professionals, and business application programmers. The response time for on-site support calls is usually under 24 hours. Progent requires no start-up or retainer charge for registering as a Progent customer for on-premises support. Find out more concerning how and why to sign up for Progent's in-person network service.

  • Help Desk Call Center
    Progent's Help Desk Services are intended for all businesses who need fast and dependable access to an online Contact Center with effective phone support, remote troubleshooting tools, and enough technical depth for full escalation. Because small and midsize companies usually have tight information technology budgets and can spare little executive bandwidth for dealing with network support, Progent's Help Desk Outsourcing Services can be the most efficient way to ensure that small business computer systems stay productive. Read more details about Progent's Helpdesk services.

  • IT Consulting Services
    Progent offers small and midsize businesses affordable availability of enterprise-class IT professionals who can provide help with critical products and technologies such as Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server and application support, Cisco network design, company-wide network security consulting, high availability network engineering, server virtualization strategies, plus configuration, customization and support for business applications including financials, ERP, reporting, sales automation, and productivity packages. Progent can provide assistance with short-term projects such as site relocations and major system upgrades, longer term initiatives like management reporting software development and customization, database software programming and administration support, and web development, on-going support including System Center 2012 Operations Manager (SCOM 2012) support and Operations Manager 2016 consulting for network health monitoring and network administration, or emergency services like disaster recovery and malware removal.

  • Application Server Hosting
    Progent can host vital business applications like Exchange Server and Microsoft SQL to provide small and midsize businesses with higher levels of dependability, security, and recoverability than is feasible with the class of on-site data center that is practical for most small companies. Because Progent uses the same data centers that host the gear of some of the planet's largest information technology organizations, Progent can eliminate the cost of creating and maintaining the infrastructure required for enterprise-class environmental control, electrical backup, and redundant Internet connectivity. For hosted application servers, Progent can also ensure that upgrades and revisions stay updated, security and performance is continually tracked, and systems and data files are regularly archived and available for full and rapid restoration. Find out more concerning Progent's hosting services for Exchange Server and other mission-critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting provides comprehensive hosting services for the entirety of a small company's servers in an environment that not only provides the top level of availability and expandability but that is in addition convenient for customers to transfer to a different service provider or to move in-house if your situation warrants it. Progent's Private Cloud hosting service is built around tested virtualization technologies that allow companies with multi-vendor environments to benefit significantly on the expense of capital equipment, system maintenance, and IT administration while getting world-class reliability and an unprecedented level of vendor flexibility. Unlike ordinary SaaS hosting models, Progent's Private Cloud Hosting Service covers all server-based software in one centrally managed package, can support the mixed- platform and loosely standardized environments typical of small businesses, and retains control of the licenses in the client's hands so that migrating to a different virtual system is quick, safe, and inexpensive. This avoids ending up a prisoner of a specific hosting provider while still offering all the cost savings related to ASP and SaaS hosting services.

  • Hybrid Cloud Integration Consulting
    Progent can provide expert remote support to help companies of any size integrate their networks with popular public clouds such as Azure and Amazon AWS. Progent can assist your it team to design and administer cost-effective environments that can include Windows and Linux operating systems and apps in both cloud-based systems or in hybrid architectures that utilize local IT assets along with public clouds. To help you to incorporate cloud services with networks, Progent offers a variety of public cloud migration support services that include Office 365 Exchange Online integration solutions with on-premises installations of Exchange, Microsoft Azure design and deployment services, Amazon Web Services cloud integration support, and Amazon Web Marketing Service (WMS) development and debugging. Progent has over 15 years of background providing high-level consulting expertise remotely, and Progent can make sure you successfully carry out your cloud migration initiatives quickly and within your budget.
Progent's Fixed-price Managed Services for Remote IT Management
Progent's value-priced ProSight family of managed services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance. ProSight managed services offered by Progent include:
  • ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
    ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates next generation behavior-based analysis technology to guard endpoints as well as physical and virtual servers against modern malware attacks like ransomware and email phishing, which easily evade traditional signature-based anti-virus products. ProSight ASM safeguards local and cloud-based resources and provides a unified platform to address the complete threat lifecycle including blocking, infiltration detection, containment, remediation, and post-attack forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against new threats. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Unified Endpoint Protection
    ProSight Enhanced Security Protection (ESP) managed services offer affordable multi-layer security for physical and virtual servers, workstations, smartphones, and Microsoft Exchange. ProSight ESP uses contextual security and modern behavior analysis for continuously monitoring and reacting to security assaults from all vectors. ProSight ESP provides firewall protection, intrusion alerts, endpoint control, and web filtering through cutting-edge tools incorporated within one agent managed from a unified control. Progent's security and virtualization consultants can assist you to plan and implement a ProSight ESP environment that meets your company's specific needs and that allows you prove compliance with government and industry data security regulations. Progent will assist you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that call for immediate action. Progent's consultants can also help your company to set up and test a backup and disaster recovery system like ProSight Data Protection Services so you can get back in business quickly from a destructive security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup
    ProSight Data Protection Services from Progent offer small and medium-sized businesses an affordable end-to-end solution for secure backup/disaster recovery (BDR). For a low monthly cost, ProSight Data Protection Services automates and monitors your backup processes and enables fast restoration of critical data, apps and virtual machines that have become unavailable or damaged due to hardware breakdowns, software glitches, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware images. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's backup and recovery specialists can deliver advanced expertise to configure ProSight DPS to to comply with government and industry regulatory requirements such as HIPPA, FINRA, and PCI and, when needed, can assist you to restore your critical data. Learn more about ProSight DPS Managed Cloud Backup.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for smaller organizations to map out, track, reconfigure and troubleshoot their networking hardware such as routers and switches, firewalls, and access points as well as servers, printers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network maps are always updated, captures and displays the configuration of almost all devices on your network, tracks performance, and sends notices when problems are discovered. By automating complex management and troubleshooting processes, WAN Watch can knock hours off common tasks like making network diagrams, expanding your network, locating appliances that require important updates, or isolating performance problems. Learn more about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email filtering and encryption solution that incorporates the services and infrastructure of top data security vendors to provide centralized management and world-class protection for your inbound and outbound email. The powerful structure of Email Guard combines a Cloud Protection Layer with a local gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer serves as a first line of defense and keeps the vast majority of threats from making it to your network firewall. This reduces your exposure to inbound attacks and conserves system bandwidth and storage. ProSight Email Guard's on-premises security gateway device adds a deeper layer of analysis for inbound email. For outgoing email, the on-premises security gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends within your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus defense, email content filtering and data leakage protection.

  • ProSight LAN Watch: Server and Endpoint Remote Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses advanced remote monitoring and management technology to help keep your network running efficiently by tracking the health of vital computers that drive your business network. When ProSight LAN Watch uncovers an issue, an alarm is transmitted automatically to your specified IT management personnel and your assigned Progent consultant so any looming issues can be resolved before they can impact your network Find out more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small organization can have its key servers and apps hosted in a secure Tier III data center on a fast virtual host set up and managed by Progent's IT support experts. With Progent's ProSight Virtual Hosting service model, the client owns the data, the operating system platforms, and the apps. Since the environment is virtualized, it can be moved easily to a different hosting environment without requiring a lengthy and difficult configuration process. With ProSight Virtual Hosting, you are not tied a single hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, find and protect data related to your network infrastructure, procedures, business apps, and services. You can instantly locate passwords or serial numbers and be warned about upcoming expirations of SSLs or warranties. By cleaning up and organizing your IT infrastructure documentation, you can save as much as 50% of time wasted trying to find vital information about your IT network. ProSight IT Asset Management features a common repository for storing and collaborating on all documents related to managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT data. Whether youíre planning improvements, doing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you need when you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost alternative for small and medium-size businesses to obtain an unbiased evaluation of the health of their IT system. Based on some of the leading remote monitoring and management tools available, and supervised by Progent's certified group of IT experts, ProSight Network Audits help you see how well the deployment of your essential infrastructure assets adhere to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide instant benefits such as a more manageable Active Directory (AD) environment. Both also include one year of advanced remote network monitoring and management. Benefits can include simpler management, better compliance with government and industry security requirements, more efficient utilization of IT assets, quicker problem resolution, more reliable backup and restore, and higher availability. See more information about ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is a low-cost service based on a brief discussion with a Progent backup/recovery expert. The fact-finding interview is designed to help evaluate your organization's preparedness either to stop or recover quickly from a ransomware incident. Progent will consult with you directly to collect information concerning your existing security profile and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can apply best practices to deploy a cost-effective security and backup/recovery system that meets your company's requirements. For more information, visit Progent's ProSight Ransomware Preparedness Report Service.

Why Progent Is the Right Alternative for Rancho Cucamonga, California Small Businesses
Progent's staff size, breadth and depth of technical expertise, and familiarity with enterprise IT consulting allow small and midsize companies to avoid the problems related to over dependence on thinly staffed support organizations or freelance engineers.

Working with Progent's Experts allows your business to:

  • Avoid Over Dependence on Freelance Support Consultants
    For IT services, smaller companies sometimes depend excessively on independent consultants. Although freelance service engineers carry lower expenses than more substantial IT service organizations and can afford to bill nominally lower rates, individuals are sometimes too overworked to respond quickly to urgent network problems. If a freelance engineer is busy with another customer, ill, on vacation, or in class, the lack of backup staff may force your company to go without assistance during a crisis. As your company grows, network downtime or problems with line-of-business programs get more expensive. The money you believed you were saving on a freelancer can disappear fast because of lost productivity. In addition, when freelance consultants encounter new problems, the lack of a big engineering team to count on for assistance requires them to train with the meter running while your company winds up with the bill for their ongoing education.

  • Gain Access to Certified Professionals in Sophisticated IT Issues
    Many smaller support firms or freelance engineers specializing in small company network support are capable of providing connect-the-dots fixes but lack the seasoning to work cost-effectively with complex network configurations that have a variety of platforms, multiple sites, Voice over IP implementations, mobile workers, integrated accounting and operational software, eCommerce, and custom line-of-business software. Progent's background with worldwide companies and Progent's extensive team of specialists can benefit your company because big-company networks are by nature complex, integration issues require thorough knowledge in numerous technical areas, and achieving an acceptable level of stability, availability, and protection calls for industry-proven processes.

  • Create a Firm Basis for Seamless Growth
    Small companies often begin with an IT system cobbled together on a shoestring budget. Lacking a proper basis, a series of band-aid fixes often get tossed on top of a marginal structure. As a company evolves, reliability and scalability problems can hinder the productivity of the business. These environments require proper evaluation, smart business analysis, and in-depth expertise to migrate to an IT infrastructure that can provide the reliable basis to meet current business needs and support future expansion.

  • Work with Solution Providers, Not Product Resellers
    Small companies require guidance and education to work through an ever more complicated maze of IT options offered for enabling growth and improving productivity. They do not need a network consultant or service organization that attempts to promote products. Progent eliminates conflicted motives by not reselling any products. Progent sells services and expertise exclusively. This permits Progent to align technical support services with the genuine interests of clients. Combining IT support and product selling can lead to a situation where the recommended solution is built around a predetermined technology instead of being based on the actual requirements of a client.

How to Contact Progent
In case your Rancho Cucamonga, California business wants to get in touch with Progent to ask about network outsourcing, consulting, or technical support services, call 800-993-9400 or see Contact Progent.

Fast Online Network Support
For immediate online support, you can call Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).
















© 2002- 2018 Progent Corporation. All rights reserved.