Consulting Support for Research In Motion BlackBerry Solutions
BlackBerry Consulting ServicesBlackBerry mobile PDAs from Research in Motion are among today’s most popular products for achieving location-independent access to messaging, calendars, web programs, and other critical business data. As the sophistication of small business IT technology has expanded, and as the demand for enterprise-class protection, reliability, and disaster recovery has grown to be the norm for businesses of any size, effective deployment and support of BlackBerry solutions has grown more difficult. To handle areas such as security, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging servers and corporate databases, small organizations frequently turn to external support professionals who offer expertise in BlackBerry installation and troubleshooting.

Progent offers the services of BlackBerry-qualified consultants who can assist small organizations to plan, administer, and troubleshoot BlackBerry-based environments economically and effectively, doing away with the requirement for an in-house BlackBerry solutions specialist and reducing the expense and hassle of maintaining mobile work groups. Progent's BlackBerry specialists have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security professionals. This range of experience, coupled with Progent's efficient remote service delivery model, provides small companies a budget-friendly solution for incorporating RIM BlackBerry products seamlessly into their information system.

Progent's engineers can assist you with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your database and email infrastructure function efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from older editions of BlackBerry and Microsoft technology, set up easy-to-use management tools to enable you to track and support BlackBerry devices across your company, define security policies that make sense for your business, customize mobile software, and ensure that your network infrastructure is properly configured to handle your BlackBerry clients. Also, Progent's business continuity specialists can help make sure that your BlackBerry information is included in your regular backup processes in order that it can be recovered quickly and thoroughly.

Consulting and Technical Services for BlackBerry Enterprise Server
BlackBerry Enterprise Server streamlines management and maintenance of RIM BlackBerry smartphones, providing a single platform for handling key jobs such as smartphone deployment, updates, and retirement and providing a strong foundation for data protection and fault tolerance. BlackBerry Enterprise Server supports seamless integration between Microsoft Exchange Server, Novell GroupWise, or Domino messaging platforms and BlackBerry users and supports over-the-air synchronization.

RIM BlackBerry Enterprise Server Configuration Assistance

BlackBerry BES Server includes a variety of data protection capabilities starting with automatic encryption of information sent between a BlackBerry smartphone and BlackBerry Enterprise Server based on Advanced Encryption Standard or Triple Data Encryption Standard (Triple DES). BlackBerry BES Server also allows great versatility in selecting levels of protection to meet the special requirements of your company's network. Progent's BlackBerry certified consultants can assist your company to choose powerful security functions and enable them wirelessly. Samples of these over-the-air selectable security features include:

  • Disable a smartphone
  • Erase information from a lost or stolen smartphone
  • Disable Bluetooth functionality
  • Activate internal protection against malware

BlackBerry Enterprise Server also offers versatility in determining how to keep BlackBerry users from loading or running unsecure or prohibited software. Progent can help you to select blocking techniques such as:

  • Specify precisely which programs are permitted on the device
  • Block third-party software from allocating non-volatile storage on the smartphone
  • Select which functions external programs can use on the BlackBerry device
  • Restrict the kinds of connections external programs running on the BlackBerry smartphone can initialize
  • Block all third-party applications from being loaded or run on the smartphone

Progent's Remote BlackBerry-Qualified Support is Fast and Economical
For businesses in Richmond, Virginia who require quick and affordable help from a certified BlackBerry support expert, Progent delivers effective online assistance from a seasoned support staff who have delivered network solutions to organizations in every state in the U.S. (Refer to Progent's customer testimonials.)

Remote consulting services eliminates travel costs and enables specialists to solve technical issues quickly, so you reduce wasted productivity. Progent's BlackBerry specialists have been awarded certifications in all BlackBerry solutions and offer expert help in areas such as resolving synchronization problems, configuring BlackBerry Enterprise Server (BES), and designing a secure, fault-tolerant system architecture for RIM BlackBerry users. Certifications earned and practice areas mastered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
Blackberry Consulting FirmProgent's BlackBerry Certified Support Specialist can assist your business to perform common support operations such as setting up BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, launching e-mail filters, editing user accounts, update BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to work with your company messaging solution. Progent's seasoned service professionals can in addition help your company to resolve a wide array of problems concerning synchronization, handset recognition, email consistency, web access, wireless connectivity, IM, workstation software configuration, and BlackBerry Desktop Redirector.

As a leader in delivering countrywide remote technical assistance for small business networks, Progent offers quick and economical contact with a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your mobile technical support costs at a minimum and, by dealing with issues quickly, maximizes the output of your BlackBerry smartphone clients.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for deploying, administering, monitoring, and maintaining one or several BlackBerry Enterprise Servers in an email system based on Microsoft Exchange. Progent's BlackBerry-certified consultant offers support skills in important areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can show you how to add and delete BlackBerry device clients on Microsoft Exchange and Microsoft Active Directory, set up, track, and administer BlackBerry Enterprise Server, administer BlackBerry handhelds and user accounts, back up and maintain storage groups, configure permissions, set up the Mobile Data System and IM, implement push and pull access control lists, manage Exchange Server data flow, create, edit, and apply WLAN and Virtual Private Network configuration sets, implement SNMP traps, and generate management reports based on SNMP results.

Progent's BlackBerry expert can support your BlackBerry solution in a variety of settings that can include Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Consulting FirmProgent offers the services of a BlackBerry Certified Solution Designer to help your company to plan, install, test, repair, and produce documentation for a wireless environment built upon the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's high-level engineering support services for BlackBerry include business and technology needs assessment, system architecture, installation strategy and implementation, performance optimization, configuration of a high-availability environment, data backup and disaster recovery consulting, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your operational goals and to design a wireless environment that meets your information technology budget and supports your business plans. Progent can explain the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity architecture's suitability to support a BlackBerry BES Server, assist you to decide which administration model and physical components match your requirements, and analyze your email and messaging system configuration. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at smart decisions concerning options for software editions, processors and mass storage, network design, and application configuration.

To maximize system security, Progent's BlackBerry-certified expert can help your company to choose and configure sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-certified security specialists to run network-wide security assessment and compliance testing and suggest enhancements to accommodate your BlackBerry solution.

Contact Progent for Help from a RIM BlackBerry-Qualified Specialist
In order to contact Progent about consulting expertise for BlackBerry wireless technology, phone 1-800-993-9400 or see Contact Progent.

© 2002- 2018 Progent Corporation. All rights reserved.