Consulting and Technical Support Services for BlackBerry Environments
BlackBerry ConsultantsBlackBerry mobile smartphones were at one time among the most successful solutions for achieving mobile access to email, calendars, web-based programs, and other vital business information. Progent offers Richmond, Virginia companies the services of BlackBerry-qualified experts who can assist companies to maintain existing BlackBerry environments or transition efficiently to a more popular mobile platform.

As the sophistication of small business networks has expanded, and as the need for enterprise-class protection, reliability, and disaster recovery has become the standard for businesses of all sizes, effective integration and support of RIM BlackBerry solutions has grown more difficult. To deal with areas such as security, business continuity, and synchronization of BlackBerry smartphones with diverse messaging servers and corporate databases, small organizations frequently resort to outside support professionals who specialize in RIM BlackBerry integration and maintenance.

Progent can provide the expertise of BlackBerry-certified engineers who can help small businesses to design, manage, and troubleshoot BlackBerry-based environments affordably and efficiently, dispensing with the need for an internal BlackBerry solutions specialist and reducing the cost and hassle of supporting mobile workers. Progent's BlackBerry technology engineers have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This range of experience, combined with Progent's efficient remote service delivery capabilities, gives small businesses an economical solution for integrating RIM BlackBerry products seamlessly into their IT system.

Progent's experts can help your business with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your database and messaging systems operate efficiently with BlackBerry Enterprise Server. Progent can also help you to upgrade from older releases of BlackBerry and Microsoft technology, configure streamlined management tools so you can monitor and support BlackBerry devices throughout your business, recommend security policies that are right for your business, develop custom wireless applications, and ensure that your IT network infrastructure is properly configured to accommodate your BlackBerry users. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry data is included in your regular backup processes in order that it can be recovered rapidly and thoroughly.

BlackBerry BES Server Consulting Support
The BlackBerry Enterprise Server gives companies a centralized and safe source for integrating BlackBerry wireless devices into their email, groupware, and software application infrastructure. BlackBerry Enterprise Server (BES) allows wireless BlackBerry clients to connect to Microsoft Exchange Server, Lotus, or Groupwise messaging and to synchronize BlackBerry handsets with workstations to ensure consistent information for collaborative programs like calendars, contact lists, to-do lists, IM, and specialized business software. Thanks to BlackBerry Enterprise Server support for Microsoft Exchange Server, users carrying BlackBerry handsets can have push-based connectivity with Exchange messages and to IM-aware applications through Microsoft Office Live Communications Server and Lync Server 2010 integration.

BlackBerry BES Server Support Services

Progent's BlackBerry-qualified engineers can help you design, configure, and support BlackBerry Enterprise Server (BES) so you can optimize the productivity of BlackBerry users, streamline the administration of a BlackBerry solution, and lower the cost of supporting a mobile workforce.

Some Ways That Progent Can Help You to Maintain and Support Your BlackBerry Environment
Progent can deliver an experienced BlackBerry support who has earned accreditations from RIM in all major aspects of BlackBerry technology. Progent's BlackBerry support skills range from resolving synchronization problems to designing mobile productivity solutions based on BlackBerry Enterprise Server (BES). These RIM BlackBerry credentials and their associated skill sets include:

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to configure and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified expert can help you to use tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to run critical procedures such as troubleshooting enterprise activation issues, registering and removing BlackBerry device users, setting activation passwords, implementing over-the-air program loading and setup, deploying and debugging the BlackBerry Smart Card Reader, and configuring database backup and restore processes.

Progent's BlackBerry-certified engineers can also help you to operate management software like the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow problems, and using wireless LANs for activation. Also, Progent can explain the function of operational policies in the BlackBerry Enterprise system and help you to select and implement sensible security options.

Progent's Microsoft-certified Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your existing Exchange infrastructure for operating in conjunction with BlackBerry BES Server or migrate your BlackBerry solution to the most recent edition of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for deploying, managing, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging system based on Microsoft Exchange. Progent's BlackBerry-certified engineer offers support skills in important technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can help you to add and remove BlackBerry smartphone clients on Exchange and Microsoft Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry devices and user accounts, archive and manage storage groups, configure permissions, install the Mobile Data System and Instant Messaging, implement push and pull access control lists, control Microsoft Exchange Server data flow, create, edit, and assign WLAN and Virtual Private Network configuration sets, implement SNMP traps, and generate reports based on SNMP data.

Progent's BlackBerry engineer can help you with your BlackBerry technology in a number of environments that can include Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Support ServicesProgent offers the services of a BlackBerry Certified Solution Designer to help your company to plan, install, validate, repair, and document a mobile wireless solution built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's world-class consulting support services for BlackBerry include business and network requirements assessment, system architecture, deployment planning and execution, performance optimization, configuration of a fault-tolerant environment, data backup and business recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your functional goals and to create a mobile wireless system that meets your information technology budget and aligns with your business strategy. Progent can clarify the impact of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's ability to support a BlackBerry BES Server, help you to decide which administration model and physical components match your requirements, and evaluate your messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on each other so you can make informed choices about options for software editions, processors and storage, network architecture, and application configuration.

To maximize network protection, Progent's BlackBerry-certified expert can assist your company to choose and activate sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-qualified security engineers to run company-wide security assessment and compliance validation and recommend improvements to account for your BlackBerry environment.

Call or Email Progent to Get Help from a RIM BlackBerry-Certified Specialist
To ask Progent about engineering expertise for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or visit Contact Progent.
















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