Consulting and Technical Support for BlackBerry Solutions
RIM BlackBerry ConsultantsBlackBerry wireless smartphones were at one time one of the most successful products for maintaining anytime-anywhere access to messaging, calendars, web applications, and other vital business data. Progent offers Richmond, Virginia businesses support from BlackBerry-qualified experts who can assist organizations to manage existing BlackBerry deployments or migrate efficiently to a modern mobile platform.

As the sophistication of small business IT technology has expanded, and as the need for world-class security, reliability, and disaster recovery has become the standard for businesses of all sizes, successful integration and support of RIM BlackBerry solutions has grown more challenging. To deal with areas such as security, disaster recovery, and synchronization of BlackBerry smartphones with diverse email servers and company databases, small organizations often resort to outside support firms who offer expertise in RIM BlackBerry installation and maintenance.

Progent offers the services of BlackBerry-qualified engineers who can help small organizations to plan, manage, and troubleshoot BlackBerry environments economically and effectively, dispensing with the need for an in-house BlackBerry technology expert and reducing the cost and hassle of supporting mobile workers. Progent's BlackBerry engineers have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security professionals. This breadth of experience, coupled with Progent's efficient remote support model, provides small companies an affordable solution for incorporating RIM BlackBerry technology seamlessly into their information network.

Progent's engineers can assist you with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your database and email systems work optimally with BlackBerry BES Server. Progent can also help you to migrate from older editions of BlackBerry and Microsoft software, set up easy-to-use administration utilities to enable you to track and control BlackBerry smartphones throughout your company, recommend security policies that are right for your business, customize mobile applications, and make sure that your network architecture is properly configured to accommodate your BlackBerry clients. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry data is included in your regular backup procedures so that it can be restored rapidly and thoroughly.

BlackBerry Enterprise Server (BES) Integration Services
The BlackBerry Enterprise Server (BES) offers businesses a single and secure mechanism for integrating BlackBerry smartphones into their email, collaboration, and application infrastructure. BlackBerry BES Server allows wireless BlackBerry users to access Microsoft Exchange, Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry smartphones with PC desktops to achieve up-to-date information for collaborative programs like calendars, address books, to-do lists, instant messaging, and specialized business programs. Due to BlackBerry Enterprise Server (BES) integration with Microsoft Exchange Server, mobile workers with BlackBerry handsets can have effortless access to Exchange messages as well as to instant messaging-capable software via Microsoft Office Live Communications Server and Microsoft Lync Server 2010 integration.

BlackBerry BES Server Support

Progent's BlackBerry-certified engineers can assist you to plan, install, and maintain BlackBerry Enterprise Server so that you optimize the efficiency of BlackBerry users, streamline the administration of a BlackBerry environment, and lower the cost of maintaining a mobile workforce.

Progent's Online BlackBerry-Certified Consulting Services is Fast and Economical
For companies in Richmond, Virginia who require fast and economical help from an authorized RIM BlackBerry consultant, Progent offers efficient online help from a seasoned support team who have provided network solutions to companies in each state in the United States. (See Progent's customer testimonials.)

Remote consulting services avoids travel expense and lets engineers fix technical issues quickly, so you reduce lost productivity. Progent's RIM BlackBerry consultants have earned certifications in the entire range of BlackBerry technologies and can provide expert support in fields such as resolving synchronization issues, configuring BlackBerry Enterprise Server (BES), and creating a secure, high-availability network architecture for BlackBerry users. Certifications held and skill sets offered by Progent's BlackBerry specialists include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ExpertsProgent offers the services of a BlackBerry Certified Solution Designer to help your company to plan, install, validate, troubleshoot, and produce documentation for a mobile wireless environment built upon the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's advanced consulting services for BlackBerry technology include business and network requirements analysis, system design, installation strategy and execution, performance optimization, design of a fault-tolerant architecture, information backup and disaster recovery planning, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your technical goals and to design a mobile wireless environment that fits within your information technology budget and aligns with your business plans. Progent can clarify the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's suitability to accommodate a BlackBerry Enterprise Server, help you to determine which management approach and hardware products match your requirements, and analyze your messaging environment configuration. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can make informed choices concerning alternatives for software editions, processors and mass storage, network topology, and application set up.

To maximize system protection, Progent's BlackBerry consultant can assist you to choose and enable sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-qualified security engineers to perform network-wide security vulnerability and compliance testing and suggest enhancements to accommodate your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for installing, administering, tracking, and maintaining one or multiple BlackBerry BES Servers in a messaging system based on Exchange Server. Progent's BlackBerry-certified consultant has expertise in important areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can help you to install and delete BlackBerry smartphone users on Exchange and Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry handhelds and user accounts, back up and maintain storage groups, configure permissions, set up the MDS and Instant Messaging, implement access control lists, manage Exchange Server data flow, generate, update, and assign WLAN and VPN configuration sets, set up SNMP traps, and produce management reports to summarize SNMP data.

Progent's BlackBerry-certified engineer can help you with your BlackBerry technology in a number of environments such as Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.

Call or Email Progent for Assistance from a BlackBerry-Qualified Expert
To get in touch with Progent about engineering expertise for BlackBerry wireless integration, call 1-800-993-9400 or refer to Contact Progent.
















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