Overview of Progent's Consulting Services for RIM BlackBerry Solutions
BlackBerry Consulting and Integration ServicesMobile access to email, address books, calendars, and web applications has become a critical feature of IT networks for businesses of any type. BlackBerry smartphones are among the most powerful devices for achieving mobile connectivity. However the infrastructure needed to accommodate RIM BlackBerry smartphones has become significantly more sophisticated as the demand for fault tolerance and and air-tight security has heightened. Progent's RIM qualified consultants specialize in delivering small businesses enterprise-class IT support and troubleshooting services that are affordable and efficient.

Being a Microsoft Gold Partner with more than a decade of experience consulting on Exchange, Progent's consultants can give you access to broad assistance in incorporating BlackBerry and Microsoft products by delivering support services like Microsoft Exchange 2010 Server consulting as well as by delivering related services such as Microsoft Lync Server 2010 deployment and MS Office Communications Server support to help control IM and Presence. Progent's Microsoft SQL Server 2016 integration consultants and MS SQL Server 2014 consultants can configure and repair your SQL database system to work efficiently with BlackBerry BES Server, and Progent's MS Data Protection Manager experts can help your company to develop backup and restore processes to safeguard your messaging data and reduce productivity disruption in case of a breakdown of your messaging system.

Progent also retains one of the country's largest teams of Cisco certified CCIE network consultants who are accessible remotely to provide expert support for designing and troubleshooting your company's network infrastructure so it accommodates your BlackBerry system with high levels of fault tolerance, scalability, protection, and maintainability. CCIEs are elite network gurus who are awarded this prestigious classification only through strenuous examination by Cisco. CCIEs can handle even the most complex problems surrounding network architecture, configuration, repair, and maintenance.

Consulting and Technical Support for BlackBerry Enterprise Server
Research in Motion's high-end solution for administering big collections of BlackBerry smartphones is the BlackBerry Enterprise Server. This powerful tool enables Microsoft Exchange, Domino, or Novell GroupWise clients to send and receive messages that stay encrypted during transit to provide optimum security. BlackBerry Enterprise Server also streamlines a wide selection of key administrative tasks that span from smartphone setup and updates to wireless security and fault tolerance.

BlackBerry BES Server Configuration Support

Progent's BlackBerry-certified consultants can assist you to utilize BlackBerry Enterprise Server to do basic tasks like:

  • Deploy and manage applications
  • Schedule device, application, and IT policy updates
  • Update BlackBerry device software remotely
  • Manage user and group settings with BES Server's vast selection of policies

Progent's BlackBerry-certified consultants can also assist your company to utilize BlackBerry Enterprise Server to implement key procedures not supported by the entry-level BlackBerry BES Server Express. These tasks include:

  • Set up and manage BES Server's fault-tolerant architecture based on VMware
  • Deploy BlackBerry devices wirelessly
  • Set specialized management roles
  • Automatically track and analyze the overall health of your BlackBerry solution

Some Ways That Progent Can Assist You to Maintain and Troubleshoot Your BlackBerry Environment
Progent can provide a seasoned BlackBerry support who has earned accreditations from Research in Motion in all key facets of BlackBerry technology. Progent's BlackBerry support skills span areas from resolving synchronization problems to designing mobile workforce solutions built around BlackBerry Enterprise Server (BES). These BlackBerry credentials and their associated practice areas include:

BlackBerry Certified Support Specialist
Blackberry Support ServicesA Progent BlackBerry Certified Support Specialist can help you to carry out basic technical functions such as setting up BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account settings, setting up messaging filters, modifying user profiles, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to work with your corporate messaging solution. Progent's seasoned experts can in addition help you to troubleshoot a broad array of issues associated with synchronization, handset recognition, email consistency, web access, wireless connections, IM, PC application installation, and BlackBerry Desktop Redirector.

As a leader in providing countrywide remote support for small office networks, Progent can provide quick and affordable access to a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your wireless technical support expenses at a minimum and, by dealing with issues promptly, improves the efficiency of your BlackBerry smartphone users.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for installing, administering, tracking, and maintaining one or several BlackBerry Enterprise Servers in an email system based on Microsoft Exchange. Progent's BlackBerry engineer has support skills in important areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can help you to install and remove BlackBerry smartphone clients on Microsoft Exchange Server and Microsoft Active Directory, set up, track, and administer BlackBerry BES Server, manage BlackBerry smartphones and client accounts, archive and manage storage groups, apply permissions, install the Mobile Data System (MDS) and IM, implement push and pull access control lists, manage Exchange data flow, create, edit, and apply WLAN and Virtual Private Network configurations, set up SNMP traps for alerts, and generate reports to summarize SNMP data.

Progent's BlackBerry-certified consultant can help you with your BlackBerry solution in a number of environments such as Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ConsultingProgent offers the services of a BlackBerry Certified Solution Designer to help your company to plan, install, validate, troubleshoot, and document a mobile wireless solution built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's world-class engineering services for BlackBerry include business and network needs assessment, system design, deployment strategy and implementation, performance optimization, configuration of a high-availability environment, data backup and business recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your operational objectives and to create a mobile wireless system that meets your information technology budget and supports your business strategy. Progent can clarify the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's suitability to accommodate a BlackBerry Enterprise Server, help you to determine which administration model and physical components match your needs, and analyze your email and messaging system topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at informed choices about alternatives for software editions, processors and mass storage, network design, and application configuration.

To optimize system security, Progent's BlackBerry consultant can assist you to choose and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-certified security engineers to perform company-wide security assessment and compliance validation and recommend enhancements to account for your BlackBerry environment.

Call or Email Progent for Help from a BlackBerry-Qualified Professional
In order to contact Progent about technical expertise for BlackBerry mobile wireless technology, call 1-800-993-9400 or refer to Contact Progent.

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