Introduction to Progent's Consulting Services for BlackBerry Solutions
RIM BlackBerry Consulting and Integration ExpertiseMobile access to messages, contacts, schedules, and web applications has become a critical capability of information systems for companies of all types. RIM BlackBerry smartphones are among the most powerful solutions for maintaining location-independent communications. However the infrastructure needed to support BlackBerry handhelds has grown significantly more sophisticated as the insistence on non-stop operation and and air-tight security has increased. Progent's BlackBerry certified consultants focus in delivering small companies world-class IT expertise and technical services that are economical and effective.

Being a Microsoft Gold certified Partner with more than a decade of background working with Exchange, Progent's consultants can give you access to in-depth expertise for incorporating RIM BlackBerry and Microsoft products by offering services such as Microsoft Exchange 2010 consulting and by delivering related support services such as Lync Server deployment and Microsoft Office Communications Server consulting to manage Instant Messaging and Presence. Progent's MS SQL Server 2016 integration consultants and MS SQL Server 2014 consultants can configure and repair your SQL system to work optimally with BlackBerry BES Server, and Progent's Microsoft Data Protection Manager experts can help your company to design backup and restore procedures to guard your data and reduce productivity loss in case of a crash of your messaging solution.

Progent also retains one of the country's largest teams of Cisco certified CCIE network consultants who are accessible online to offer advanced assistance for designing and repairing your network infrastructure so that it accommodates your BlackBerry system with high levels of resilience, expandability, security, and maintainability. CCIEs are elite networking experts who earn this top-level classification only as a result of strenuous testing by Cisco. CCIEs are able to handle the most complex problems associated with network design, deployment, repair, and service.

BlackBerry Enterprise Server Technical Services
The BlackBerry Enterprise Server offers businesses a centralized and secure source for incorporating BlackBerry wireless devices into their email, groupware, and application environment. BlackBerry BES Server allows mobile BlackBerry users to access Microsoft Exchange, Domino, or Groupwise email and to synchronize BlackBerry devices with PC desktops to achieve up-to-date information for applications such a schedules, contact lists, to-do lists, instant messaging, and specialized business programs. Due to BlackBerry Enterprise Server support for Microsoft Exchange Server, mobile workers carrying BlackBerry smartphones can have push-based access to Exchange messages and to instant messaging-capable applications via Microsoft Office Live Communications Server and Microsoft Lync Server 2010 integration.

BlackBerry Enterprise Server Consulting Support

Progent's BlackBerry-qualified consultants can show you how to plan, implement, and troubleshoot BlackBerry Enterprise Server (BES) so you can maximize the efficiency of BlackBerry users, streamline the management of a BlackBerry environment, and lower the cost of supporting mobile workers.

Expert BlackBerry Consulting Support Services Offered Remotely from Progent
Progent's authorized BlackBerry support specialists are accessible remotely to deliver prompt technical help to companies in the Richmond region or throughout the state of Virginia. Progent's seasoned online technical support experts have helped businesses solve computer problems and cut support expenses in every state in the United States and built a large following of loyal clients. (See Progent's customer testimonials.)

Progent offers remote consulting support for a wide array of issues related to BlackBerry products including synchronization, configuration with Microsoft Exchange, managing BlackBerry Enterprise Server, and improving mobile security. Important BlackBerry certifications earned by Progent's consulting experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry Consulting FirmProgent's BlackBerry Certified Support Specialist can assist your business to carry out basic technical functions such as setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, launching e-mail filters and auto-signature, editing user accounts, upgrading BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to work with your company messaging solution. Progent's seasoned experts can in addition assist your business to resolve a broad range of issues associated with synchronization, device detection, messaging reconciliation, web access, mobile connections, IM, workstation software installation, and BlackBerry Desktop Redirector.

As a top innovator in delivering countrywide online technical assistance for small office networks, Progent offers responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your mobile support expenses at a minimum and, by solving issues promptly, optimizes the productivity of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry EngineersProgent's BlackBerry Certified Server Support Specialist has the knowledge needed to install and support the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry expert can assist you to utilize resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform important procedures including troubleshooting enterprise activation issues, registering and deleting BlackBerry smartphone clients, activating passwords, implementing wireless software loading and setup, deploying and debugging the BlackBerry Smart Card Reader, and configuring backup and restore mechanisms.

Progent's BlackBerry consultants can also help you to operate administration software like the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow issues, and utilizing wireless LANs for enterprise activation. In addition, Progent can explain the function of IT policies in the BlackBerry Enterprise environment and help your company to select and implement sensible security configurations.

Progent's Microsoft-certified Microsoft Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your existing Exchange Server infrastructure for operating smoothly with BlackBerry BES Server or migrate your BlackBerry solution to the most recent edition of Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for deploying, managing, tracking, and troubleshooting one or several BlackBerry BES Servers in a messaging environment based on Microsoft Exchange Server. Progent's BlackBerry engineer has support skills in important technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can help you to add and delete BlackBerry device clients on Microsoft Exchange Server and Microsoft Active Directory, set up, track, and administer BlackBerry BES Server, manage BlackBerry handhelds and client accounts, archive and manage storage groups, apply permissions, set up the Mobile Data System (MDS) and Instant Messaging, implement push and pull access control lists, control Microsoft Exchange Server data flow, generate, update, and apply wireless LAN and VPN configuration sets, implement SNMP traps, and generate reports based on SNMP data.

Progent's BlackBerry consultant can support your BlackBerry technology in a variety of environments such as Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ConsultingProgent can provide the services of a BlackBerry Certified Solution Designer to assist your business to design, deploy, test, troubleshoot, and document a mobile wireless environment based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class engineering services for BlackBerry include business and network requirements analysis, solution architecture, roll-out planning and implementation, performance optimization, design of a high-availability architecture, information backup and disaster recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your functional goals and to create a wireless solution that meets your IT budget and aligns with your business strategy. Progent can explain the implications of your operational processes on the design of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's suitability to accommodate a BlackBerry BES Server, assist your organization to decide which management approach and hardware products match your needs, and analyze your messaging system configuration. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can make informed choices concerning options for software editions, processors and mass storage, network architecture, and application configuration.

To maximize network security, Progent's BlackBerry-certified consultant can assist you to choose and activate sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-qualified security engineers to perform network-wide security assessment and compliance testing and recommend improvements to accommodate your BlackBerry environment.

Call or Email Progent for Assistance from a BlackBerry-Qualified Professional
If you wish to contact Progent about technical assistance for BlackBerry mobile wireless integration, phone 1-800-993-9400 or go to Contact Progent.

© 2002- 2018 Progent Corporation. All rights reserved.