For small offices and new businesses in Richmond or throughout the state of Virginia, Progent offers easy, fast, and economical communication with CCIE-qualified network experts. CCIEs are world-class network experts who earn this prestigious certification only after strenuous examinations overseen by Cisco. CCIE-qualified engineers can tackle the most complex issues surrounding network deployment, repair, and optimization. Progent’s CCIEs operate closely with Cisco's in-house engineers in identifying anomalies with Cisco IOS utilities and coming up with workarounds or obtaining program patches to correct problems. A Cisco certified CCIE has the experience to pinpoint the origin of network difficulties stemming from hardware or software.
Progent can provide immediate access to a CCIE specialist by telephone so that you has the opportunity to receive urgent assistance for complicated network problems that are affecting productivity but are outside the scope of your local network support organization. Progent's CCIE-certified consultants can connect to your network via advanced remote support tools in order to perform fast and affordable analysis and remediation of critical network issues.
Progent's CCIE Support Services
The vast majority of CCIEs work for large corporations or nationwide ISPs, and so their services are not easily accessible to small organizations. Progent is among the rare service providers that makes CCIEs accessible to assist small and mid-size companies. In addition, Progent offers fast contact with a CCIE by phone so you can receive immediate support for urgent network problems that are reducing worker efficiency.
To find out how to talk to a Progent CCIE for immediate help with your IT infrastructure, visit Urgent Support.
As a certified partner for Cisco and maintaining one of the largest teams of Cisco-qualified CCIE engineers of any independent consulting company, Progent can provide world-class expertise in finding connectivity solutions based on Cisco products. Since Progent is also a Microsoft Gold Partner and provides professional application support for a wide array of business applications, Progent can integrate end-to-end IT solutions that optimize the strategic value of your information system.CCIEs represent an exceptional value since their depth of expertise enables them to solve the most complex problems quickly. In typical instances, less seasoned engineers can struggle with the same tasks for many hours or days. The majority of Progent's Cisco CCIEs are not only experienced with Cisco networking solutions, but have a variety of leading technical certifications such as Microsoft Certified Systems Engineer (MCSE), and an important network protection certification such as CISSP or GIAC. This allows Progent to offer end-to-end services that incorporate a broad range of IT products without requiring extra expenses and delays managing too many specialists.
To find out more details concerning Progent's engineering assistance for Cisco solutions, select a subject:
How Does Our Richmond Business Begin Getting Online Cisco Computer Help from Progent?
To get started with Progent's phone support for Richmond or to find out more about Progent's phone support options, call Progent at 888-412-5546 or email Progent at information@progent.com. If you have an urgent requirement for network help, visit Immediate Emergency Support.
Additional Support Services Offered by Progent
Progent's core consulting services consist of technology integration, MS Exchange consulting, network security design, desktop help, and Help Desk outsourcing support. Progent's Application Experts group offers world-class consulting expertise for critical business applications. Help offered by the Application Experts staff includes:
By offering a full service one-stop source for IT generalists and application experts, Progent is able to deliver timely, inexpensive, and thorough information technology solutions that match the special requirements of businesses in Richmond or anywhere in the state of Virginia.
ISA 2006 is a comprehensive edge gateway that offers a powerful application layer firewall, virtual private network, proxy, and Web caching platform for securing the Internet-facing networks of any sized business against a broad variety of attacks. Progent's Microsoft Internet Security and Acceleration Server experts can show you how to plan, rationalize, test, implement, customize and manage the any version of ISA Server 2006 on your information system.
Progent offers nationwide urgent technical support and troubleshooting services for companies who run networks based on versions of Linux or whose information systems feature a mix of Linux platforms/Linux and Microsoft Windows technology. Online technical support provides maximum leverage for your information technology dollar by protecting client efficiency and shortening the time billed for network analysis and repair. Sophisticated remote access technology and skilled technicians and engineers combine to enable Progent to handle the majority of network issues without squandering time and expense by traveling to your site. In most of situations your IT issues can be dealt with by telephone or via a combination of phone support and online access. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISSP and ISSAP certified security professionals to assist with the toughest network problems.
Progent is looking for a range of on-staff employees such as solutions-driven MCSEs; network consultants with Cisco CCNP or CCIE certification; and specialists in fault-tolerant system design with backgrounds in mobile connectivity, wireless integration, high-availability systems, disaster recovery solutions, data preservation, and VMware technology. Progent is also seeking workstation support technicians, off-site troubleshooting specialists, and CISSP or CISM accredited security consultants. Progent is also hiring experienced managers able to operate effectively in Progent's dynamic, virtual office environment. Progent contracts independent consultants with in-depth expertise and hands-on background in important information technology areas outside our main technical focus. Our Experts Group hires contractors who offer advice and development services for strategic applications that include Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; possess in-depth knowledge of popular platforms such as Linux, Macintosh, or Solaris, or can provide world-class skills in areas like telecommunications, web site development, EDI, web commerce, or database management. Independent consultants certified by Progent cooperate with our staff engineers to provide end-to-end solutions for small business networks.
E-Mail Guard represents a complete service for blocking spam and virus attacks. E-Mail Guard handles the security and management of company email by offering constantly updated spam and virus filtering, policy administration, content testing, and protection against email-borne DHA and denial of service attacks. E-Mail Guard also includes tracking, management and reporting tools plus outgoing email testing to help you troubleshoot your e-mail system and define and enforce company email policy.
Even if your company has a small computer services staff and a limited IT budget, your information network can still have the same high availability and responsiveness that once needed a large in-house support organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-certified and Cisco-qualified IT consultants, the most recent system management products for 24x7 monitoring and threshold alarms, and cost-effective support programs such as a help desk call center to keep your vital network applications and servers up and running. Progent's 24x7 Network Management Services include round-the-clock system monitoring, server monitoring, and application monitoring to reduce service costs, fix trouble spots quickly, and prepare for issues before they impact system productivity. Progent is experienced at deploying System Center 2005, part of Microsoft’s Dynamic Systems Initiative built on Microsoft Operations Manager (Microsoft MOM) to perform complete event management. Progent can help with MOM 2000 and MOM 2005 to give small business systems enterprise-class availability, security and performance.
Progent’s Microsoft-certified consultants can provide small and medium sized businesses IT consulting, support, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for intelligently connecting people, teams and data. SharePoint Portal Server provides a central location for your workers or customers to connect to, organize, distribute and manipulate useful information, documents, and applications and to interact with other people. It allows quicker and more intelligent decisions, more efficient sharing across groups and more streamlined business practices. The main goal of SharePoint Server is to bring together, in a productive way, all of the many sources of information accessible within and outside an organization. Windows SharePoint Services connect employees, clients, workgroups and projects with the information they’ve created in a manner that makes data convenient to locate, download and re-use.
Progent’s consultants offer expertise in multiple technologies relevant to mobile networking such as network architecture, wireless data synchronization, wireless protection, wireless email, Windows Mobile 2003. PDA integration, Research in Motion Blackberry, and mobile software programming. Progent's Microsoft certified consultants can save your organization time and expense by applying their wireless expertise to show you how to choose and configure wireless access solutions that make sense for your company. Progent can also tune your IT architecture so that wireless appliances perform better.
By using virtual server technology, businesses are able to run multiple virtual servers on one actual server. Virtualization technology enables companies to enjoy all the advantages of server segmentation, while avoiding the expense that goes with buying additional server equipment. Other important server management options are network monitoring utilities, Microsoft WSUS, and remote server management cards. Progent's certified server management consultants can help you with all aspects of server consolidation and management to allow your business to cut expenses and save time.
For mid-size businesses who need network consulting services, Progent can deliver an array of alternatives including on-site service, remote assistance, off-site Help Desk, round-the-clock support with remote system monitoring, temporary staff augmentation, site relocation support, application programming, and expert consultation. For medium-size companies in California or other regions serviced by Progent's onsite consultants, Progent provides expert in-person support for fixing technical issues quickly and affordably.
Progent can supply organizations in the San Francisco Bay Area and select cities across the U.S. with a consultant with knowledge of the latest features of MS Office Word 2007. An engineer from Progent's Experts Team can show you how to incorporate MS Word's productivity enhancing features into the workflow of your organization, assist with designing templates and developing convenient macros, or offer individual training to keep your business up to speed on Microsoft Word. Progent's staff consultants can help your organization integrate and maintain a protected, high-availability network and communications foundation to support your MS Word solutions.
Progent’s Technical Response Center provides nationwide remote help for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-certified service experts offer telephone support and online direct network access to troubleshoot and repair network problems rapidly and affordably. The scope of IT experience represented by Progent's team of nationwide service professionals allows Progent to escalate even the toughest network issues to appropriate experts as needed.
MS Dynamics GP 10.0 software is a full-featured business management platform that unifies information and processes across your business, communicates easily with other solutions, and connects employees, clients and vendors unrestricted by time or location. Created for small to mid-size businesses, MS Dynamics GP 10.0 provides functionality for accounting, analytics and reporting, project management, inventory and order control, e-commerce, HRM, CRM, field service, manufacturing, retail, and online business services. Progent can help you set up and manage a robust, protected server and communications environment to support Microsoft Great Plains, and can provide experienced Great Plains consultants to help your business exploit the full power of Microsoft Dynamics GP Release 10.0.
