Introduction to Progent's Consulting Services for BlackBerry Technology
BlackBerry Consulting and Integration HelpMobile connectivity to messages, address books, schedules, and web applications is a critical capability of IT networks for companies of any type. RIM BlackBerry smartphones are some of the most popular devices for achieving mobile communications. But the infrastructure needed to accommodate RIM BlackBerry smartphones has become steadily more sophisticated as the pressure fault tolerance and and air-tight security has heightened. Progent's RIM certified engineers specialize in providing small businesses world-class network expertise and troubleshooting services that are economical and efficient.

Being a Microsoft Gold certified Partner with years of background consulting on Exchange, Progent can provide in-depth assistance in incorporating BlackBerry and Microsoft products by offering support services such as Exchange 2010 Server support and by providing related support services like Lync Server 2010 integration and Microsoft Office Communications Server consulting to help control Instant Messaging and Presence. Progent's Microsoft SQL Server 2016 integration consultants and Microsoft SQL 2014 consultants can configure and troubleshoot your SQL database system to work optimally with BES Server, and Progent's MS Data Protection Manager specialists can assist you to develop archiving and restore processes to guard your data and reduce productivity loss in the event of a breakdown of your messaging system.

Progent also maintains a staff of Cisco certified CCIE network consultants who are available online to offer advanced support for architecting and troubleshooting your company's network infrastructure so it supports your BlackBerry system with high levels of fault tolerance, expandability, security, and manageability. CCIEs are highly-qualified network professionals who earn this top-level certification only by completing intense examination by Cisco. CCIEs are able to handle the most complex problems associated with network design, implementation, troubleshooting, and service.

BlackBerry BES Server Consulting and Technical Support
The BlackBerry Enterprise Server offers companies a centralized and secure mechanism for incorporating BlackBerry smartphones into their email, collaboration, and software application infrastructure. BlackBerry Enterprise Server enables mobile BlackBerry users to connect to Microsoft Exchange Server, IBM Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry handsets with workstations to achieve consistent information for applications such a calendars, address books, tasks, IM, and specialized business programs. Thanks to BlackBerry Enterprise Server (BES) support for Exchange Server, mobile workers carrying BlackBerry handsets have effortless access to Exchange messages as well as to instant messaging-enabled applications via Microsoft Communications Server and Microsoft Lync Server 2010 integration.

BlackBerry BES Server Support

Progent's BlackBerry-certified engineers can show you how to plan, implement, and maintain BlackBerry Enterprise Server (BES) so that you maximize the productivity of BlackBerry clients, simplify the administration of a BlackBerry solution, and reduce the cost of supporting mobile workers.

Expert BlackBerry Consulting Support Services Offered Online from Progent
Progent's certified RIM BlackBerry support specialists are available by phone to provide prompt assistance to businesses in the Rochester region or anywhere in the state of New York. Progent's experienced remote consulting experts have helped businesses solve computer problems and cut support expenses in each state in the U.S. and established a substantial following of loyal customers. (Refer to Progent's client testimonials.)

Progent offers remote assistance for a broad array of issues related to BlackBerry products including synchronization, configuration with Microsoft Exchange, managing BlackBerry Enterprise Server, and strengthening mobile security. Important RIM BlackBerry credentials earned by Progent's consulting professionals include:

BlackBerry Certified Support Specialist
Blackberry Support ServicesProgent's BlackBerry Certified Support Specialist can assist your business to perform basic technical functions including setting up BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account settings, launching e-mail filters and auto-signature, modifying user profiles, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to operate with your company messaging software. Progent's certified service professionals can in addition help you to troubleshoot a broad range of issues associated with synchronization, device recognition, email reconciliation, web access, mobile connections, IM, desktop software configuration, and BlackBerry Desktop Redirector.

As a top innovator in providing nationwide remote consulting services for small office networks, Progent can provide responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your BlackBerry technical support expenses at a minimum and, by handling issues promptly, maximizes the output of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Blackberry HelpProgent's BlackBerry Certified Server Support Specialist has the skills required to configure and troubleshoot the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can assist you to utilize tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform important tasks including troubleshooting enterprise activation issues, registering and removing BlackBerry device users, setting activation passwords, implementing over-the-air program loading and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and recovery processes.

Progent's BlackBerry engineers can also assist you to use management software like the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow issues, and using WiFi for activation. In addition, Progent can explain the role of operational policies in the BlackBerry Enterprise system and help your company to define and install sensible security configurations.

Progent's Microsoft-certified Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your existing Microsoft Exchange architecture for operating smoothly with BlackBerry Enterprise Server or move your BlackBerry solution to the latest version of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for deploying, administering, tracking, and maintaining one or several BlackBerry Enterprise Servers in an email system based on Microsoft Exchange Server. Progent's BlackBerry engineer offers expertise in important technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can assist you to add and delete BlackBerry smartphone clients on Microsoft Exchange and Active Directory, set up, monitor, and administer BlackBerry BES Server, manage BlackBerry smartphones and user accounts, back up and maintain storage groups, apply permissions, set up the Mobile Data System (MDS) and Instant Messaging, deploy push and pull access control lists, control Exchange data flow, create, edit, and apply wireless LAN and VPN configurations, implement SNMP traps, and produce reports based on SNMP data.

Progent's BlackBerry-certified engineer can help you with your BlackBerry technology in a number of environments such as Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ConsultingProgent can provide the services of a BlackBerry Certified Solution Designer to assist your business to design, install, validate, repair, and produce documentation for a mobile wireless environment based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's advanced engineering services for BlackBerry technology include business and technology needs assessment, system architecture, installation planning and execution, performance tuning, configuration of a high-availability architecture, data backup and business recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your technical goals and to create a mobile wireless environment that fits within your information technology budget and aligns with your business plans. Progent can explain the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's suitability to support a BlackBerry Enterprise Server, assist your organization to decide which administration model and hardware products match your requirements, and analyze your messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can make smart choices about options for software editions, server hardware and mass storage, network architecture, and application configuration.

To maximize network protection, Progent's BlackBerry-certified consultant can assist your company to select and configure sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-certified security specialists to perform network-wide security vulnerability and compliance validation and suggest improvements to account for your BlackBerry solution.

Contact Progent for Assistance from a RIM BlackBerry-Certified Consultant
In order to contact Progent about professional support for BlackBerry mobile wireless solutions, call 1-800-993-9400 or refer to Contact Progent.
















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