Overview of Progent's Support Services for RIM BlackBerry Technology
RIM BlackBerry Consulting and Integration ServicesWireless connectivity to messages, address books, calendars, and the web is a critical feature of IT networks for companies of any size. RIM BlackBerry handhelds are some of the most popular devices for achieving mobile connectivity. But the network architecture required to accommodate RIM BlackBerry handhelds has grown significantly more sophisticated as the demand for high availability and and air-tight security has heightened. Progent's BlackBerry certified consultants specialize in delivering small companies enterprise-class network support and troubleshooting services that are affordable and effective.

As a Microsoft Partner with years of experience working with MS Exchange Server, Progent can give you access to in-depth expertise for incorporating RIM BlackBerry and Microsoft products by offering support services such as Exchange 2010 support as well as by providing related services like Lync Server 2010 integration and Microsoft Office Communications Server support to help control IM and rich presence. Progent's Microsoft SQL 2016 consultants and Microsoft SQL Server 2014 experts can set up and repair your SQL database server to operate optimally with BlackBerry BES Server, and Progent's Microsoft System Center Data Protection Manager specialists can help your company to develop backup and recovery processes to preserve your messaging data and reduce productivity loss in the event of a breakdown of your messaging solution.

Progent also retains a large team of Cisco certified CCIE network engineers who are accessible remotely to offer expert assistance for designing and troubleshooting your network so it supports your BlackBerry system with high levels of resilience, expandability, protection, and manageability. CCIEs are recognized network consultants who are awarded this prestigious status only after thorough examination by Cisco. CCIEs can handle even the most complex problems surrounding network architecture, implementation, repair, and support.

BlackBerry Enterprise Server Consulting and Technical Services
The BlackBerry Enterprise Server offers companies a centralized and secure mechanism for integrating BlackBerry smartphones into their messaging, collaboration, and application infrastructure. BlackBerry BES Server allows wireless BlackBerry clients to access Exchange, Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry smartphones with workstations to achieve data consistency for applications such a calendars, contact lists, tasks, IM, and custom business software. Thanks to BlackBerry Enterprise Server integration with Exchange Server, users with BlackBerry smartphones have effortless connectivity with Exchange email as well as to instant messaging-aware applications via Microsoft Office Live Communications Server and Microsoft Lync Server integration.

BlackBerry Enterprise Server Support Services

Progent's BlackBerry-certified engineers can show you how to plan, configure, and maintain BlackBerry Enterprise Server (BES) so you can optimize the efficiency of BlackBerry clients, simplify the management of a BlackBerry environment, and lower the expense of supporting mobile workers.

Expert RIM BlackBerry Consulting Support Services Available Online from Progent
Progent's certified RIM BlackBerry support specialists are accessible remotely to deliver prompt technical help to businesses in the Rochester area or throughout the state of New York. Progent's seasoned remote consulting team has helped IT organizations resolve network problems and cut IT service expenses in each state in the U.S. and built a substantial base of loyal clients. (Refer to Progent's client testimonials.)

Progent offers online assistance for a broad array of technologies related to RIM BlackBerry products such as wireless synchronization, integration with Exchange, setting up BlackBerry BES Server, and improving wireless security. Major BlackBerry certifications awarded to Progent's consulting experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry ConsultingA Progent BlackBerry Certified Support Specialist can help you to carry out common technical functions including setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account settings, launching messaging filters and auto-signature, modifying user profiles, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to work with your company email software. Progent's seasoned experts can in addition help your company to troubleshoot a wide array of problems associated with synchronization, device recognition, email reconciliation, web browsing, mobile connections, Instant Messaging, workstation software installation, and Desktop Redirector.

As a top innovator in providing countrywide remote technical assistance for small office IT networks, Progent offers fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your wireless support expenses at a minimum and, by solving issues promptly, improves the efficiency of your BlackBerry smartphone users.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent can provide the services of a BlackBerry Certified Solution Designer to help you to plan, deploy, validate, troubleshoot, and document a mobile wireless environment based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's high-level engineering support services for BlackBerry include business and technology needs analysis, solution design, roll-out planning and execution, performance optimization, design of a fault-tolerant architecture, data backup and business recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your functional objectives and to create a wireless system that fits within your information technology budget and aligns with your business strategy. Progent can clarify the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing network infrastructure's suitability to support a BlackBerry BES Server, assist your organization to determine which administration approach and equipment match your requirements, and analyze your email and messaging environment topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can make informed decisions concerning options for software versions, server hardware and storage, network architecture, and application set up.

To optimize network protection, Progent's BlackBerry-certified consultant can help your company to select and configure sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-qualified security specialists to run company-wide security assessment and compliance testing and suggest improvements to accommodate your BlackBerry environment.

Call or Email Progent to Get Help from a BlackBerry-Certified Professional
If you wish to get in touch with Progent about technical support for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or go to Contact Progent.

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