For small companies and new businesses in Rochester or throughout the state of New York, Progent offers easy, quick, and economical access to Cisco CCIE-qualified network experts. CCIEs are top-level networking engineers who achieve this elite recognition only after rigorous testing overseen by Cisco. CCIE-certified consultants can tackle the most complicated issues associated with network integration, troubleshooting, and configuration. Progent’s CCIE-qualified professionals operate closely with Cisco's in-house staff in identifying anomalies with Cisco IOS software and coming up with workarounds or receiving software patches to fix problems. A Cisco CCIE knows how to detect the origin of computer network problems stemming from network appliances or software.
Progent can provide fast contact with a CCIE specialist by telephone so that you has the opportunity to obtain urgent help for complex network problems that are impacting your business but are outside the scope of your ordinary IT support resources. Progent's CCIE-certified consultants can examine your system using advanced remote support tools that allow them to provide fast and affordable analysis and repair of serious network problems.
Progent's CCIE Support Services
The vast majority of CCIEs are employed by big corporations or national Internet providers, and so their services are not readily available to small organizations. Progent is among the rare support organizations that makes CCIEs accessible to assist small and mid-size businesses. Also, Progent can provide fast contact with a CCIE remotely so that you can get timely help for complex network problems that are hurting business efficiency.
To learn how to talk to a Progent CCIE for timely assistance with your network, visit Progent's Urgent Support.
As a certified partner for Cisco and with the resources of among the largest teams of Cisco-qualified CCIE consultants of any independent consulting company, Progent can provide world-class skill in finding network infrastructure solutions focused on Cisco technology. Because Progent is also a Microsoft Gold Certified Partner and provides professional application support for a wide array of popular applications, Progent can integrate comprehensive information technology solutions that maximize the competitive value of your information system.CCIEs are an exceptional value because their deep experience allows them to fix the most complex problems quickly. In many cases, less qualified consultants can struggle with the same tasks for hours or even days. Most Progent's Cisco-certified CCIEs are not only expert at Cisco technologies, but also have a variety of leading industry certifications including Microsoft MCSE, and a major network protection certification such as CISSP or GIAC. This permits Progent to provide comprehensive services that address a broad range of IT products without requiring extra expenses and time penalties orchestrating multiple consultants.
For additional details about Progent's professional assistance for Cisco solutions, select a subject:
How Does My Rochester Business Start Receiving Online Cisco Certified Network Support from Progent?
To initiate Progent's phone services for Rochester or to learn more about Progent's phone support programs, contact Progent at 888-412-5546 or send email to information@progent.com. If your company has an emergency need for network help, go to Immediate Emergency Support.
Additional Consulting Services Offered by Progent
Progent's basic support services include technology integration, Microsoft Exchange expertise, network security design, desktop assistance, and Help Desk outsourcing support. Progent's Application Experts Team offers in-depth consulting support in critical application areas. Support offered by the Application Experts Team covers:
By providing a convenient one-stop source for IT generalists and application experts, Progent is able to tailor fast, affordable, and thorough information technology solutions that align with the special needs of businesses in Rochester or throughout the state of New York.
Progent's certified ISA Server consultants have extensive experience configuring Microsoft ISA Server-based security installations for IT networks with many offices, remote users, and mission-critical eCommerce applications. Progent's ISA Firewall experts are available to assist your company in planning and deploying a configuration of ISA Server 2000 or ISA Server 2004 that meets your network security needs without adversely limiting your IT system accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Progent’s Microsoft certified consultants provide a variety of consulting services for Great Plains. Microsoft Dynamics Great Plains is a Microsoft financial package and corporate management tool based, like all Microsoft accounting tools, on the scalable and popular platform of Microsoft Windows technology. Microsoft Dynamics Great Plains 10.0, the latest edition of Microsoft financial software in the Microsoft Great Plains Accounting line, provides a cost-effective tool for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and human resources. Microsoft Dynamics GP 10.0 is easy to install and configure, and with its segmented approach you are able to purchase only the capability you currently need, with the ability to add users and increase capabilities in the future. Progent’s Great Plains Software support experts can show you how to install, configure and manage Microsoft Dynamics Great Plains 10.0 as well as earlier versions of Great Plains including Microsoft Dynamics Great Plains 9.0 and Microsoft Great Plains 8.0.
Stealth intrusion testing is a key part of any comprehensive network security plan. Progent’s security experts can perform thorough penetration checks without the knowledge of your company's in-house IT resources. Stealth penetration checking shows whether existing security defense systems such as intrusion detection warnings and event history analysis are properly configured and actively monitored.
Progent's certified professionals can assist you you to calculate the benefits of Windows Server 2008 for your company, create test systems and migration strategies, install Windows Server 2008 with your IT environment and workload, educate your IT personnel how to run new administration tools, and deliver ongoing consulting and tech support via affordable alternatives such as Help Desk Call Center support and online technical assistance.
Progent can supply small businesses with an information management expert who can act as a part-time CIO. This part-time CIO can offer long-term direction to help you deploy sensible technology to improve business processes so they align better with your business objectives. Your company can develop and install a well thought out IT strategy without incurring the expense of a full-time senior IT executive.
Progent's Microsoft certified support team can show you how to define and implement a smooth in-place Exchange Server 2003 migration strategy that avoids network downtime, simplifies long-term service requirements, and makes your Exchange Server 2003 easy to manage. For complicated multiple server or multi-site upgrades, Progent offers the background to complete your project rapidly and affordably. Progent's Microsoft Exchange 2003 support, troubleshooting, and design services include assistance with the integration of third-party enhancements of Microsoft Exchange 2003 Server that are best aligned to your business needs.
Progent's Microsoft and Cisco certified computer engineers can provide expert support for a wide array of technologies and can deliver that expertise remotely anywhere in the U.S. or onsite in major cities across the country and anywhere in California. Progent offers round-the-clock online support for networks powered by Windows, UNIX, Linux, Sun Solaris, or Mac OS X, or for environments that include a mix of Windows and UNIX-family technology. Progent also can provide access to the expertise of Cisco CCIE infrastructure specialists for complex connectivity problems, plus the assistance of CISA-qualified security engineers to handle high-level security design and troubleshooting. Progent has provided remote troubleshooting to businesses in every state in the U.S.
Progent's Juniper Networks consultants can show you how to configure and manage Juniper NetScreen Firewalls and Juniper IPSec VPN products and Juniper Security Manager software for Netscreen Firewalls. In addition to providing integration support for
Juniper Firewalls and VPN technology, Progent's CISSP qualified security consultants and CISM certified consultants can help you develop a company-wide security plan and design security into your business processes.
The Help Desk service delivery structure used by Progent's Technical Response Center gives small and midsize businesses an effective alternative to dependence on freelance consultants by offering extensive technical knowledge accessible to numerous support teams, round-the-clock access to emergency help, fast escalation to top-level engineers for solving the most intractable issues, support consistency and reliability, prompt follow-up overseen by seasoned support administrators, a choice of easy-to-use mechanisms for initiating support jobs, plus excellent process visibility enabled by ticket tracking and available via a web-based portal.
Progent’s Cisco-certified technology experts provide experienced PIX Firewall support services encompassing design, integration and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and software policy enforcement, mutlivector threat security, and secure access services. Ranging from small, plug-and-play desktop devices for small offices and home offices to scalable gigabit products, Cisco PIX firewalls provide a sensible combination of security, performance and reliability for business environments of all sizes. PIX firewalls are build around a proven, specially designed platform, PIX OS, avoiding potential OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated security and networking services, including powerful application-aware firewall services, Voice over IP and multimedia security, multi-site and remote-access IPSec VPN networking, intelligent access services, and flexible administrative tools. Progent’s network consultants can show you how to choose and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
