For small company network systems located within the state of South Carolina, Progent's Microsoft qualified technical experts can deliver remote phone support and remote troubleshooting to solve your computer system troubles quickly and affordably. Progent has developed enterprise-grade skills, software utilities, and support knowledge bases to troubleshoot and repair IT problems without the cost and time delays normally associated with in-person service visits.

If your South Carolina business is located outside of the larger metropolitan areas such as Columbia, Charleston, Rock Hill, or Greenville, your nearby network support choices may be limited in technical expertise, or unavailable during a crisis. This results in a office network that is unusable or causing efficiency loss due to technical issues persisting for too long. Progent’s staff of expert network engineers average more than ten years of real-world IT industry experience, in the trenches of IT support, performing a broad variety of technical tasks for a extensive range of customers. This means you get not only the technical competency needed for the job, but a professional with proven methods for applying those skills to provide efficient network solutions.

Strategically Headquartered in Silicon Valley
Progent is strategically headquartered in California's Silicon Valley, a region respected worldwide for creativity, technology leadership, and world-class network engineers. Cisco is based in the city of San Jose and Microsoft’s Silicon Valley campus is Microsoft’s largest besides their Washington headquarters. Other major technology companies based in the San Jose / San Francisco region include Google, Apple Computer, Intel, Yahoo, Symantec Corporation, Sun Microsystems, Juniper Networks/NetScreen, and Oracle. This is also the site of several of the top ranked universities in the country. Progent has built a first-class collection of Microsoft qualified experts and Cisco CCIE network specialists from this sizable talent pool to make up the nucleus of Progent’s international team of computer network consultants.

Oracle DBA Services and Application Programming
Progent can provide help from an Oracle consultant for Oracle database administration support or an Oracle application developer for creating database applications. Progent's Oracle DBAs can assist you to streamline critical Oracle database management activities such as database tuning, backup/recovery processes, and information security. Progent's Oracle software programmers can help your company to build, tune, troubleshoot, or port Oracle applications based on PL/SQL. Progent offers skill using Oracle SQL Developer, SQL *Plus, and JDeveloper tools and can help you to optimize current SQL code using Oracle's SQL Access Advisor.

MySQL Database Application Programming and Database Administration Consulting
Progent's MySQL database management specialists can provide a variety of affordable online services to assist organizations of all sizes to maximize the strategic value of their MySQL environment. Consulting services offered by Progent for MySQL systems include DBA services, software development, and MySQL migration help.

SQL Server 2012 Support Services
Progent offers the expertise of certified SQL Server 2012 consultants as well as experienced database application developers, database administrators, project management experts, Cisco-certified network architects, business continuity specialists, and certified data security consultants to help you to manage your SQL Server 2012 solution and configure an efficient and secure network infrastructure that lets you maximize the business benefit of Microsoft SQL Server 2012. Progent can also assist your company to upgrade to SQL Server 2016 or move to SQL Server 2014 from SQL Server 2012.

Consulting and Troubleshooting Expertise for System Center 2012 Virtual Machine Manager (SCVMM 2012)
Progent's SCVMM 2012 consulting experts can assist businesses of all sizes to adhere to best practices to configure System Center 2012 Virtual Machine Manager hosts, fabric, storage systems, and library resources; design, integrate, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can assist you to move from a legacy release of System Center Virtual Machine Manager or from a third-party management system, and Progent can show you how you to optimize and troubleshoot your existing SCVMM 2012 environment to make sure you get maximum return on investment. Progent can also provide Virtual Machine Manager 2016 migration consulting to help you to plan and implement an efficient migration from SCVMM 2012 to Virtual Machine Manager 2016 in order to take advantage of new assurance features, high availability VMM storage options, and other enhancements.

Progent's Integration and Development Support for Microsoft SQL Server 2016
SQL Server 2016 introduces major improvements in speed, scale, security and compliance, availability, mobile computing integration, and integrated analytics and reporting. Innovations include PolyBase for processing SQL and NoSQ databases simultaneously for data warehousing, R language support, Row-level Security, Mobile Reports, and centralized control over local and cloud-based operations and services. Progent's Microsoft certified SQL Server 2016 consultants can provide online and on-premises expertise to assist businesses of any size to design, deploy, manage or troubleshoot any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other key Microsoft platforms such as Windows Server, Exchange, SharePoint Server, Dynamics ERP, Skype for Business, and SCOM.

Best Practices Applied by Expert Engineers
Many companies situated far from areas with ample network engineers utilize poorly trained or unseasoned local consultants for critical IT support. This can result in a network that is undependable or unproductive. Progent’s staff of Microsoft and Cisco certified consultants average over ten years of hands-on industry experience, in the front lines of IT support, providing an extensive array of technical services for a diverse mix of clients. Consequently, with Progent you get not just high-level computer network skills, but a consultant who understands computer industry leading practices in applying that knowledge to resolve real-world information system problems successfully and in a repeatable fashion.

Microsoft Exchange Server 2013 Upgrade Consulting
Progent offers expert Microsoft Exchange 2013 migration consulting including ROI evaluation, end-to-end project management, site prep, specification of all new software and equipment required, setting up your Active Directory forest and domains for optimal operation with your Exchange 2013 solution, designing Database Availability Groups that provide HA and resilience to your mailbox servers, system verification at a customer's location or at Progent's testing facility, managing temporary coexistence between Exchange 2013 and older editions of Exchange Server, installation of the new system, decommissioning the previous system, and training for customer's support group and users.

Affordable Support Solutions
Many small companies rely on flawed metrics when searching for a computer network consultant. Cost per hour is seldom a good measure for value. A consultant with insufficient experience can take many times longer to perform the identical task than a seasoned IT professional. For example, charging 30% less per hour, but taking three times as long for the same job is not a bargain. Still worse, a poorly designed or implemented network infrastructure that is undependable and hard to manage or expand can cost a small business many times over its setup price because of lost productivity. Progent's customer testimonials from satisfied companies across the U.S. indicate the effectiveness of Progent's support model and the expertise of Progent's team of IT professionals.

Altaro VM Backup Software for Data Protection and Disaster Recovery
Altaro VM Backup provides small organizations a reliable and budget-friendly platform for backing up and restoring Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in local, remote, distributed, and cloud environments and also enables low-cost cloud backup to Microsoft Azure storage. Top features include industry-leading inline deduplication to reduce backup storage needs, Continuous Data Protection (CDP) with backup intervals as short as five minutes for reducing your Recovery Point Objective (RPO), advanced encryption, item-level recovery options for specific files and emails, extensive support for Windows Server Cluster Shared Volumes (CSV) and VMware vCenter for handling large-scale deployments, and support for Microsoft Volume Shadow Copy Service to back up online VMs without downtime. Progent is a certified Altaro partner and can provide a broad range of consulting services to assist you to plan, install, manage and troubleshoot a backup/restore solution based on Altaro VM Backup. For more information, go to Altaro VM Backup Certified Consultants.

Microsoft Dynamics GP Consultants
Progent can provide a MS Dynamics GP support expert to help you to support and enhance your Great Plains-powered business information system. Progent can also assist you to plan and implement an efficient Microsoft Dynamics GP upgrade from a legacy accounting package so that you preserve your information, increase your protection, improve your reporting and management analytics, leverage Microsoft Office compatibility, and eliminate network disruption by planning and completing an intelligent migration strategy.

SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco-certified SIP infrastructure consultants and Cisco CUBE integration experts can assist your business to plan, deploy, manage, debug and enhance Cisco's SIP infrastructure technology and Cisco's CUBE-based IP PSTN trunks. Progent offers cost-effective online or onsite support to assist companies to move smoothly to an advanced unified communications network that offers accelerated ROI. Progent's Gold-certified Microsoft collaboration consultants can help you to configure interfaces between Cisco's CUBE SBC and Microsoft's VoIP and IP video applications such as Skype for Business and Lync Server for connectivity to a SIP PSTN trunk.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is a component of VMware vCenter that lets you define, automate and test a consistent workflow for recovering services quickly following a breakdown. Site Recovery Manager provides centrally managed and automated disaster recovery, application mobility, and non-disruptive site relocation, failback and site re-protect. SRM also allows non-intrusive testing for site recovery, upgrades and fixes and can generate audit reports to verify full service recovery, validate SLAs and demonstrate DR compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consultant to assist your organization to plan, configure, test and manage a DR system based on VMware SRM.

Contact a Progent Network Consultant
To find out how to get in touch with a Progent network support expert for remote or on-premises support in , phone 1-800-993-9400 or go to Remote Network Help.

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