For small company network systems located in the state of South Carolina, Progent's Microsoft qualified technical experts can deliver phone support and troubleshooting to solve your computer network issues quickly and affordably. Progent has acquired enterprise-class expertise, sophisticated utilities, and support databases to troubleshoot and resolve computer network problems while avoiding the high cost and time delays associated with onsite service visits.

If your South Carolina company is situated outside of the larger metropolitan areas such as Columbia, Charleston, Rock Hill, or Greenville, your nearby network systems support options may be limited in skills, or unavailable during an emergency. This can result in a office network that is unusable or causing efficiency loss due to technical issues persisting for too long. Progentís team of seasoned network professionals average more than ten years of real-world computer industry experience, in the trenches of network systems support, performing a wide range of technical tasks for a diverse range of clients. This means you obtain not just the technical know how needed for the task, but a professional with demonstrated methods for applying those skills to assist with affordable network solutions.

The Progent Test Lab at the Herakles/QTS Data Center
Progent's Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center in Sacramento includes a collection of dedicated servers and network support infrastructure intended to be utilized remotely or on site to facilitate piloting, assessments, capacity testing, forensics, business continuity simulation, education, and other purposes to help Progent's customers succeed with large-scale IT initiatives.

MS Project Server Integration
Progent's certified Microsoft Project Server consultants offer comprehensive online and onsite support for Microsoft Project Server as well as for Microsoft platforms that work in conjunction with Microsoft Project Server. Services offered by Progent include Project Professional planning and support, SharePoint 2013 design and deployment, Microsoft SQL Server 2016 integration and development, SQL Server 2014 programming and troubleshooting, Microsoft Exchange Server 2016 migration, Exchange Server 2013 configuration, Exchange Server 2010 maintenance,Excel and Office 365 Excel application support, plus Office PowerPoint and Visio online training. Progent offers access to Cisco-certified CCIE network consultants to help your company to optimize your environment to support local, branch office, home-based, and mobile workers so they can use Project Server to work together safely and productively. Progent's network security consultants can assist your IT team to adopt and police security policies that safeguard important project information without interfering with the productive exchange of legitimate data.

Temporary Chief Information Officer Services
Progent can provide businesses with an information management expert who can serve as a part-time CIO. This experienced technology officer can offer long-term direction to assist your company to deploy sensible IT products to improve business processes so they align better with your corporate goals. Your business can develop and implement a well thought out information technology strategy without incurring the cost of a full-time Chief Information Officer. Vital services Progent's temporary CIO can carry out include growth strategies, rationalizing technology budgets, creating and tracking models for Total Cost of Ownership, reengineering workflows, negotiating with vendors, establishing security and compliance policies, cash flow management, automating network management, desktop management solutions, software revision control, and business continuity planning.

Oracle Administration Services and Software Development
Progent can provide the services of an Oracle certified expert for Oracle database administration support or an Oracle software programmer for building RDBMS applications. Progent's Oracle database administrators can help you to simplify key Oracle management activities such as database tuning, backup/recovery strategies, and information protection. Progent's Oracle software programmers can assist you to build, tune, enhance, or port Oracle-based applications based on PL/SQL. Progent offers experience using SQL Developer, SQL *Plus, and JDeveloper tools and can also assist you to optimize existing SQL programs by utilizing Oracle's SQL Tuning Advisor and SQL Access Advisor.

BI Reporting Consulting and Development
Progentís BI reporting experts offer online and onsite consulting to assist you with any aspect of business intelligence (BI) reporting ranging from debugging or modernizing applications to planning and implementing a comprehensive business intelligence solution. Progent's management reporting consultants can help your company to maintain your existing reporting environment, help you to migrate reports and databases from a legacy reporting platform to a modern solution, and deliver as-needed remote mentoring tailored to your specific requirements. Progentís management reporting and analytics professionals offer experience in all popular BI reporting tools such as the SQL Server BI suite (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel business analytics tools such as Power Pivot and Power View, Report Designer and Report Builder.

Immediate Help for Urgent Problems
With Progentís urgent online computer support services, you can receive immediate help for problems that are causing lost productivity. Remote help does away with the long wait and higher cost associated with in-person technical service. For typical network administration tasks, Progentís remote support consultants can complete the majority of jobs within a few minutes of receiving a request, rather than forcing your company to wait for up to a day for on-premises help to show up.

Progent's Integration and Troubleshooting Services for Microsoft SQL Server 2014
SQL Server 2014 includes significant improvements in critical areas including performance, uptime, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first version of SQL Server that includes in-memory technology that operates transparently with all types of applications including Online Transaction Processing, enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient online and onsite consulting services including system design, configuration, management, remediation, and software development expertise to enable businesses of any size to achieve fast return from their SQL Server 2014 deployment. If you are currently running Microsoft SQL Server 2014, Progent can help you to carry out a cost-effective transition to SQL Server 2016.

PC and Mobile Device Centralized Configuration Management Support
Progent's Microsoft-certified consulting team can provide Configuration Manager 2016 hybrid cloud integration, System Center 2012 Configuration Manager (SCCM 2012) planning and installation and Microsoft Intune integration help to centralize and streamline the administration of your desktops along with your Cloud-connected mobile devices. Progent can assist you to migrate efficiently to Configuration Manager 2016 from an older device management platform or help you to enhance your existing SCCM 2016 environment to accommodate your evolving business needs.

One-stop Shopping for Comprehensive Network Support Services
Progent can be a one-stop source for most IT support needs for small businesses. While focused on supporting environments from Microsoft and Cisco, Progent consultants regularly deploy, integrate, and troubleshoot solutions from leading hardware and software vendors including Check Point Software, WatchGuard, and SonicWALL. Progent also provides expertise for Apple OS X and Apple IOS technology, Linux technical help, Citrix virtualization help, and Juniper Networks expertise.

Windows Server 2012 Integration Services
Progent's Microsoft-certified Windows Server 2012 R2 experts can assist you to evaluate the benefits of Windows Server 2012 R2 for your company, create test environments and rollout strategies, optimize your network infrastructure for local, multi-location, cloud-based, and hybrid environments, educate your IT management, staff, develop an enterprise-wide security strategy, streamline IT management, help with creating applications, and build and test a DR/BC plan. If you are thinking about migrating from Microsoft Windows Server 2012 R2 to Microsoft Windows Server 2016, Progent's Windows Server 2016 hybrid integration consultants can assist you to assess the value of Windows Server 2016 for your environment and plan and implement an efficient upgrade to Windows Server 2016 and Hyper-V 2016 based on a local, cloud-centric, or hybrid deployment model.

Cisco Unity Connection and Unity Express (CUE) Configuration and Support
Cisco Unity Connection, a tightly integrated expansion of Cisco Unified Communications Manager (CUCM), is a unified voicemail solution that facilitates teamwork by providing flexible set of alternatives for retrieving voice messages within a framework that is simple to implement and manage. Cisco Unity Connection lets you access and manage your voicemail from your Exchange inbox, browser, Cisco Jabber messaging integration platform, a Cisco Unified VoIP endpoint, a smartphone, or a tablet. Unity Express (CUE), available in certain Cisco ISR routers, provides cost-effective voicemail, unified messaging, interactive voice response (IVR), and greeting functions for small to mid-size businesses and corporate branch locations with as many as 500 workers. Progent's Cisco-qualified CCIE network consultants can provide Cisco Unity Connection and Unity Express (CUE) configuration and troubleshooting services to ensure that your CUE solution gives you significant business advantage.

Cisco ASA Firewall and PIX Firewall and Firepower Services Consulting
The new ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer significantly more value than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX 500 security appliances for all new deployments. Progent's Cisco-qualified CCIE network experts can assist your company to maintain your existing PIX or Cisco ASA 5500 security appliances or upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide online and onsite support for ASA 5500-X firewalls with Firepower Services and can assist your organization to plan, integrate, optimize, manage and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.

SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco-certified SIP infrastructure experts and CUBE configuration consultants can help organizations of any size to plan, deploy, manage, debug and upgrade Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-connected IP PSTN trunks. Progent can provide cost-effective remote or on-premises expertise to help businesses to move smoothly to an advanced unified communications ecosystem that delivers accelerated ROI. Progent's Gold-certified Microsoft collaboration consultants can assist you to configure interfaces between Cisco's CUBE SBC and Microsoft's rich media platforms like Skype for Business or Lync Server for access to a SIP PSTN trunk.

Get in Touch with a Progent Network Support Expert
To learn how to get in touch with a Progent computer support expert for remote or on-premises support in , phone 1-800-993-9400 or visit Remote Network Help.














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