For small business computer networks located in the state of South Carolina, Progent's Microsoft and Cisco qualified consultants can deliver phone help and remote troubleshooting to repair your computer network problems fast and cost effectively. Progent has developed top-notch expertise, software tools, and support databases to troubleshoot and resolve computer network problems while avoiding the high cost and delays associated with onsite technical service calls.

If your South Carolina company is situated beyond the larger metropolitan areas such as Columbia, Charleston, Rock Hill, or Greenville, your nearby network systems support options may be limited in technical expertise, or unavailable during an emergency. This can result in a computer network that is unpredictable or causing wasted time due to technical issues persisting for too long. Progentís team of expert network engineers average more than 12 years of real-world computer industry experience, in the trenches of network systems support, performing a wide range of technical projects for a diverse range of clients. This means you get not only the technical competency needed for the task, but an expert with proven methods for applying that expertise to provide excellent network solutions.

MySQL Software Development and Database Administration Services
Progent's certified MySQL database specialists can provide a range of budget-friendly services to assist organizations of all sizes to enhance the business value of MySQL technology. Expertise provided by Progent for MySQL systems cover DBA support, software development, and database migration assistance.

ProSight LAN Watch Server and Desktop Remote Monitoring Managed Service
ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management technology to help keep your network running efficiently by tracking the health of critical assets that drive your information system. When ProSight LAN Watch detects an issue, an alert is transmitted immediately to your specified IT management staff and your Progent consultant so all looming issues can be resolved before they have a chance to impact productivity. Learn about Progent's entire ProSight portfolio of affordable outsourced network management services for small businesses.

Business Intelligence Reporting and Analytics Consulting and Troubleshooting
Progentís business information reporting consultants can provide online and on premises consulting to assist you with any aspect of business intelligence (BI) reporting from debugging or enhancing applications to designing and implementing an advanced BI solution. Progent's management reporting experts can help you to support your existing BI system, assist you to upgrade databases and applications from an outdated reporting platform to a modern solution, and provide custom remote training tailored to your specific needs. Progentís business reporting consultants can provide experience in the leading BI reporting tools such as Microsoft's SQL Server business intelligence suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools including Power Pivot and Power View, Report Designer and Report Builder.

Unified Communications Manager and Unified CM Express Planning, Deployment and Troubleshooting
Cisco Unified Communications Manager (CUCM or Unified CM), formerly known as CallManager, is the heart of Cisco's collaboration portfolio. Unified Communications Manager and Cisco Unified Communications Manager Express (CME) provide a modern IP-PBX solution by integrating closely with apps such as Unified Communications Manager IM and Presence Service, Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach (SNR), and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact center. Progent's CCIE-certified CUCM and CallManager consultants can help with any facet of Unified Communications Manager support and troubleshooting in areas such as integrating Voice over IP phones and desktop video IP phones, reviewing dial plans, setting up SIP trunks and CUBE internetworking, deploying ISR routers with CUBE networking support, designing UCS server failover systems for high availability, and integration with Exchange Server and Skype for Business.

Citrix Virtual Windows Desktop Engineering Support
Desktop virtualization solutions from Citrix allow quick provisioning of new client computers, fast deployment of current applications and updates, streamlined desktop image control, quick restoration after client PC breakdown or loss, reduced capital investment in and extended usable life for desktop PCs, predictable performance, tight control of security standards, and the ability to prevent critical business information from being taken from the data center. Progent's Citrix XenDesktop engineers and Citrix XenApp experts can help you to assess, test, install, administer, and troubleshoot Citrix virtual Windows desktop and application technology and can assist you manage and support other virtualization solutions from Citrix by offering XenServer consulting services and Citrix Essentials for Hyper-V integration.

System Center Data Protection Manager (SCDPM) Support
Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) offers small and medium-size businesses near-continuous backup and easy restore capabilities for Microsoft-based networks. SCDPM 2016 offers application-sensitive protection for critical platforms such as SQL Server, Exchange and SharePoint Server, protects Windows and Linux virtual machines, works with VMs hosted by Windows Hyper-V and VMware, and integrates seamlessly with Microsoft Azure for convenient cloud backup and recovery. Progent's Microsoft Gold-certified SCDPM 2016 consultants can help you to design, implement, manage, and repair a multi-site backup/recovery solution built around DPM 2016. Progent can help you to migrate from a previous version of Data Protection Manager or from a legacy system, and Progent can tune your SCDPM 2016 ecosystem for on premises, hosted, cloud-based or hybrid deployment models. Progent can provide remote or onsite consulting expertise and can deliver occasional guidance to help you through challenging issues or provide comprehensive project management or co-management support to make sure you complete your SCDPM 2016 deployment on time and on budget.

Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft Gold-certified information technology experts can provide Windows Server 2016 integration consulting to assist organizations of any size to plan and implement an efficient move to Windows Server 2016 and Hyper-V 2016 based on a local, cloud, or hybrid deployment model. Progent can help you to evaluate the value of Windows Server 2016 for your environment and can help you with any facet of designing, deploying, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help you to benefit from the many new disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus multi-domain failover clusters.

Web Development
If you need to revamp your company Web site, create internal web sites for functions like human resources or employee training, establish a powerful Web presence for a new business, or create world-class, database-driven web applications, Progent can provide skilled and seasoned web designers and programmers. Progent's consultants can also assist you to support your web environment by designing and managing a secure, dependable server and communications infrastructure featuring remote and mobile connectivity. Services available through Progent's Experts Team include web Site design, web project management, Microsoft .ASP and .NET programming, graphics design, and 1-on-1 training for leading web site development platforms. For database-driven web applications, Progent offers the help of certified SQL Server developers, Oracle developers and DBAs, and MySQL consultants.

Certified Expertise for Information Assurance and SIEM Solutions
GIAC (Global Information Assurance Certification) was established in 1999 to certify the knowledge of network security experts. GIAC accreditations are recognized by companies and institutions around the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance specialists can provide help with any of the security capabilities covered within the GIAC certification including auditing network vulnerability, incident management and response, intrusion detection, web application security and SIEM solutions for compliance with regulatory requirements for reporting incidents.

Video Conferencing Consultants
Progent offers the support of a certified video conferencing consultant with an extensive background integrating technology from the major telepresence providers including Cisco/TANDBERG, Polycom, LifeSize and Radvision and can assist your company to design, configure, expand, or troubleshoot a telepresence environment that preserves your investment and maximizes the business value of your IT network. Progent also offers the services of infrastructure consultants who can help companies of all sizes to create and maintain a network that delivers the speed, dependability, security, and expandability you need to support your telepresence environment.

Progent's Consulting Services for Microsoft Windows Server Essentials
Microsoft Windows Server 2012 R2 Essentials is a value-priced, entry-level platform that enables small organizations to transition from the traditional stand-alone in-house datacenter to the new hybrid computing model that combines local and virtualized cloud-hosted software and infrastructure. Progent's certified Windows Server Essentials consultants offer cost-effective remote consulting and technical support services for Windows Server 2012 R2 Essentials. Progent can help you to assess the potential productivity and cost advantages of migrating to WS 2012 R2 and adopting a hybrid on-premises/cloud model for your computing ecosystem. Progent offers full-service project management support so you can design and carry out a smooth migration to Windows Server Essentials, Microsoft Office 365, and other Microsoft Online applications and services. (Find out about Progent's Office 365 integration solutions with on-premises Exchange and Azure planning and integration consulting services.) Progent can also provide continuing consulting help, troubleshooting, and training.

Get in Touch with a Progent Computer Support Expert
To see how you can access a Progent computer support expert for remote or onsite support in , phone 1-800-993-9400 or go to Remote Network Support.

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