For small office computer networks located anywhere in the state of South Carolina, Progent's Microsoft certified engineers can deliver remote phone assistance and remote troubleshooting to solve your network systems problems quickly and cost effectively. Progent has acquired enterprise-class skills, advanced software utilities, and support knowledge bases to troubleshoot and fix computer network problems without the expense and delays associated with in-person technical service dispatches.

If your South Carolina organization is situated beyond the larger metropolitan areas such as Columbia, Charleston, Rock Hill, or Greenville, your nearby computer support options may be limited in expertise, or unavailable during an emergency. This results in a office network that is unpredictable or causing efficiency loss due to technical problems persisting for too long. Progentís staff of field proven network consultants average more than 10 years of real-world industry experience, in the trenches of network support, performing a extensive range of technical projects for a varied range of customers. This means you obtain not just the technical skills needed for the job, but a professional with proven methods for applying that expertise to deliver excellent network solutions.

Amazon AWS Cloud Migration Consulting Services
Progent's Amazon AWS cloud planning and integration experts can provide cost-effective remote consulting to help businesses to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable low-latency storage, and Glacier for low-cost long-term archiving. Progent can help you with every aspect of Amazon AWS integration including needs analysis, preparedness evaluation, system design, testing, configuration, centralized administration, performance tuning, software license management, backup/restore mechanisms, and security. Progent can provide advanced expertise with firewalls and VPN access and can help you create all-cloud or hybrid networking models that seamlessly integrate Amazon AWS resources. Progent offers occasional expertise or Progent can provide comprehensive project management outsourcing services to help you move efficiently to the Amazon AWS platform.

Microsoft SQL Server 2012 Consulting Services
Progent offers the expertise of Microsoft-certified SQL Server 2012 consultants and seasoned database application developers, database administrators, project managers, network infrastructure architects, business continuity specialists, and data security professionals to help your business to manage your Microsoft SQL Server 2012 environment and define an efficient and secure IT infrastructure that lets you realize the full strategic benefit of Microsoft SQL Server 2012. Progent can also help your company to migrate to Microsoft SQL Server 2016 or move to SQL Server 2014 from SQL Server 2012.

ERP Consulting Services for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP platform that incorporates more than a quarter century of background assisting manufacturing and distribution organizations to simplify complex supply chains and streamline critical business processes to bring products to market quickly and meet customer schedules dependably. Progent offers the expertise of an ERP consultant with over two decades of background working with the SyteLine/CloudSuite Industrial product family. Progent can provide online or onsite consulting that can range from as-needed guidance to solution planning and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include implementation, migration, process improvement, customization, CPQ, web site integration, troubleshooting, data conversion, Amazon AWS integration, training, and DBA services. To find out more, refer to SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

Simple Engagement and Pricing Model
Progent's easy by-the-minute billing policy has no complex contracts, retainers or hidden charges. Many other companies have minimum charges or other extra charges that drive up service. For remote support during normal business hours, you only get billed for the time spent resolving your problem. If it only takes ten minutes to solve your problem, then you are only billed for ten minutes. For advance scheduled onsite service work booked more than 24 hours in advance, you are billed exclusively for the time when a Progent expert is actually on premises solving your problems. Just Progent's competitive by-the-minute rate. For emergency same-day on-site service calls, you might be billed for our expertís travel time, but not a higher emergency rate. Because Progent maintains a large pool of engineers located throughout the entire San Francisco Bay Area service territory, an available expert is usually close by to help. Progent can also provide onsite service to most zip codes in the United States within one business day of receiving a service call. Progent's remote support group has delivered help to small companies in every state in the U.S (See Progent's customer testimonials.)

Cisco Voice over IP (VoIP) Phone and IP Video Phone Configuration and Support
Progent's Cisco VoIP phone and video IP phone consultants can assist your business to configure, manage, and debug Cisco VoIP phones, video IP phones and wireless IP handsets. Progent offers support for all versions of Cisco's IP phones from discontinued VoIP products to the latest media phones. Progent's consultants can also assist your organization to integrate your IP phones with Unified CM, previously branded CallManager, or with Unified CM Express (CME) to create a an advanced IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to install Unified CM apps such as Unified CM IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact center. Progent's consultants can provide expertise with any facet of Cisco IP Phone integration including reviewing dial plans, solving QoS, integrating SIP trunks and CUBE internetworking, installing ISR routers with CUBE VoIP networking capability, and creating Cisco UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) systems for high availability.

Advanced Project Management Consultants
For enterprise project management assistance, Progent can provide the services of veteran IT experts with decades of background as technology project managers for program development, information technology implementation, and process re-engineering working with organizations ranging from Big 4 firms to dot-com startups to state government agencies. These high-level project managers can provide world-class management skills to help enterprise clients to adhere to best practices to ensure that development or deployment projects are completed on time and on budget.

MS Project Server Integration and Training
Progent's Microsoft Project Server and Project Online consultants offer advanced remote and onsite support services for Project Server as well as for Microsoft platforms that integrate in conjunction with Microsoft Project Server. Services offered by Progent include Project Professional and Project Web App set up, SharePoint Server 2013 planning and configuration, SQL Server 2016 integration, SQL Server 2014 programming and troubleshooting, Microsoft Exchange 2016 migration, Exchange 2013 consulting, Exchange Server 2010 management,Excel and Microsoft Office 365 Excel application support, plus PowerPoint and Visio online training. Progent can provide Cisco-certified CCIE engineers to assist your company to optimize your infrastructure to support local, branch, at-home, and mobile users so they can utilize Microsoft Project Server to work together securely and efficiently. Progent's certified security engineers can assist you to plan and enforce security workflows that safeguard important project information without disrupting the productive sharing of legitimate information.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is a low-cost service built around a brief phone interview with a Progent backup/recovery expert. The interview is intended to help assess your organization's ability either to stop or recover quickly after a ransomware incident. Progent will consult with you directly to collect information about your existing antivirus tools and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can apply industry best practices to create a cost-effective security and backup/recovery environment that meets your company's requirements. For more information, refer to The ProSight Ransomware Preparedness Report.

Altaro VM Backup Solutions for Backup and Disaster Recovery
Altaro VM Backup offers small organizations a dependable and affordable platform for backing up and recovering Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud architectures and also enables cost-effective cloud backup to Microsoft Azure Block Blob storage. Top capabilities include industry-leading inline deduplication to cut backup storage requirements, Continuous Data Protection with backup spacing as little as five minutes for reducing your exposure to data loss, advanced encryption, item-level recovery options for specific files and emails, support for Windows Server CSV and VMware vCenter for handling larger environments, and the ability to leverage Microsoft VSS technology to back up online virtual machines without downtime. Progent is a certified Altaro partner and offers a wide array of consulting services to help you to plan, deploy, optimize and troubleshoot a backup and disaster recovery system based on Altaro VM Backup. To learn more, visit Altaro VM Backup Consulting Services.

Security Vulnerability Assessment for Small Businesses
Progent offers two low-cost service packages intended to enable small companies to get a professional security evaluation from a qualified security engineer. With Progent's External Security Inventory Checkup, an engineer runs a comprehensive test of your IT infrastructure from beyond your firewall to determine potential weaknesses in the security profile you present to the public. With Progent's Internal Network Security Inventory Scan, a security engineer executes a network scan from an authorized computer inside your company firewall to assess the risk to inside assaults. The two security inventory packages are set up and executed from a secured remote site.

Microsoft System Center 2016 Planning and Integration
System Center 2016 provides major enhancements for managing hybrid cloud networks by offering advanced support for Windows Server 2016 servers, Windows 10 clients; seamless integration of mixed-OS networks that incorporate Linux, Microsoft Hyper-V and VMware; and better cloud support such as tighter integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus built-in integration with Microsoft Operations Management Suite for cloud-enhanced analytics. Progent's System Center 2016 consulting experts can provide world-class online and on-premises support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help your business to plan and install a new implementation of System Center 2016, extend or tune your current one, upgrade efficiently from an earlier version of System Center, or troubleshoot your System Center environment.

Microsoft Office 365 Exchange Online Integration with On-premises Exchange
Microsoft has made a strong effort to enable transparent hybrid environments that combine Office 365 and on-premises Exchange. This permits you to have some mailboxes located at your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can help your organization with any facet of designing, implementing and troubleshooting your hybrid Office 365 solution. Progent's Exchange specialists can provide as-needed expertise to help you resolve challenging technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange initiative is completed on schedule and on budget. For details about Progent's online consulting expertise for integrating Office 365 and on-premises Exchange systems, see Office 365 integration solutions with on-premises Exchange.

Microsoft Office Access Software Development
Progent's Microsoft Access consulting experts offer cost-effective online support for all editions of Office Access including desktop and browser-based versions and offers expert assistance for application programming, database migration, performance tuning, BI reporting, and troubleshooting. Progent also can provide custom online training for Access development and DBA services.

Planning and Configuration Support for Cisco's Aironet 802.11ac Wireless Access Points
Progent's Cisco-certified wireless consultants offer Aironet wireless AP configuration support and Cisco Wi-Fi controller consulting to help you benefit from the 802.11ac Wave 2 WiFi specification to triple the speed for your wireless LAN while expanding the coverage area.

Talk to a Progent Network Consultant
To see how you can contact a Progent network consultant for remote or onsite help in , phone 1-800-993-9400 or go to Online Network Support.

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