For small business network systems located within the state of South Dakota, Progent's Microsoft certified consultants can provide phone help and remote troubleshooting to repair your network troubles quickly and cost effectively. Progent has developed enterprise-level expertise, software tools, and support knowledge bases to troubleshoot and resolve computer network problems without the cost and time delays normally associated with on-site service visits.

If your South Dakota business is located beyond the larger urban areas such as Sioux Falls, Rapid City, or Aberdeen, your nearby computer support options may be limited in technical expertise, or unavailable during a crisis. This results in a office network that is unpredictable or causing wasted time due to technical issues continuing for too long. Progent’s group of seasoned network consultants average more than twelve years of real-world industry experience, in the trenches of network support, performing a broad variety of technical projects for a diverse range of customers. This means you obtain not only the technical competency needed for the task, but a consultant with proven methods for applying those skills to assist with affordable network solutions.

Citrix Virtual Desktop Consulting
Desktop virtualization solutions offered by Citrix allow fast set up of new client computers, rapid publication of new applications and updates, streamlined image management, quick restoration after desktop PC failure or loss, reduced capital cost and longer useful life for client computers, consistent high performance, centralized control and enforcement of security policies, and the ability to prevent critical corporate or government data from being taken from the data center. Progent's Citrix-certified XenDesktop consultants and Citrix XenApp specialists can help your IT staff to evaluate, pilot, install, administer, and troubleshoot Citrix virtual desktop technology and can assist you manage and support additional virtualization platforms from Citrix by providing XenServer expertise and Citrix Essentials for Hyper-V support.

Broad Experience with Microsoft's Leading Server Platforms
Progent provides broad expertise in Microsoft’s leading server platforms. Progent can provide Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 configuration, Microsoft Windows 2008 R2 engineering services, Windows Server 2003 assistance, Windows 2K help, MS Exchange 2016 migration, Microsoft Exchange Server 2013 integration, Exchange Server 2010 maintenance, Microsoft Exchange Server 2007 technical support, SQL Server 2016 integration, and Microsoft SQL Server 2012 and 2014 integration and application development.

Microsoft Desktop Virtualization Help
Microsoft's desktop virtualization technologies lower the effort required for network managers to install software programs so that they are standardized throughout an entire workforce, offer the power to manage access to business data, and enable fast deployment of new or updated desktops. In Microsoft Windows Server 2008 R2, the Terminal Services tool has been enhanced and renamed Remote Desktop Services. Microsoft's new Virtual Desktop Infrastructure (VDI) that powers RDS simplifies desktop connectivity, improves performance, strengthens security, unifies management, and provides a nearly seamless user experience. Progent's Windows Server 2008 R2 engineers can help your company to evaluate the business benefits of Microsoft's virtual desktop technologies, set up test and on-line environments, improve your network architecture to accommodate virtualized clients effectively, evaluate and remediate security issues, and train your network managers to follow industry best practices to gain a fast ROI from desktop virtualization.

Cisco Unified CM and Unified Communications Manager Express Planning, Deployment and Troubleshooting
Cisco Unified Communications Manager, previously branded CallManager, is the heart of Cisco's collaboration platform. Cisco Unified CM and Unified CM Express (CME) offer a modern IP-PBX solution by integrating tightly with apps like Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact solution. Progent's CCIE-certified Cisco Unified CM consultants can help with any facet of Unified Communications Manager setup and troubleshooting in areas that include integrating Cisco VoIP phones and video phones, designing dial plans, integrating SIP trunks and CUBE internetworking, deploying ISR routers with CUBE networking support, designing Cisco UCS server clustering solutions for survivability, and integration with Microsoft Exchange Server and Skype for Business.

High-level Project Management Consultants
For enterprise customers in need of advanced project management support, Progent can provide access to senior IT experts with decades of background in technology management, program development, and process engineering for organizations ranging from Big 4 companies to dot-com startups to government agencies. These proven IT managers can provide project management skills to help businesses to follow best practices to make sure development or deployment projects are completed on schedule and within budget.

Spam/Virus Filtering and Email Encryption
ProSight Email Guard is Progent's spam filtering service that incorporates the infrastructure of leading data security companies to deliver centralized management and world-class protection for your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service integrates cloud-based filtering with a local gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. The Cloud Protection Layer serves as a preliminary barricade and keeps most threats from reaching your security perimeter. This decreases your exposure to external threats and saves network bandwidth and storage. ProSight Email Guard's onsite security gateway appliance adds a deeper level of inspection for incoming email. For outgoing email, the local security gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The on-premises gateway can also assist Exchange Server to monitor and safeguard internal email that stays inside your security perimeter. Read more about Progent's entire ProSight line of value-priced network management outsourcing services for small organizations.

ProSight Managed Services for Network Monitoring and Management
Progent offers a selection of budget-friendly, fixed-price managed services intended to allow small and mid-size organizations to benefit from the same advanced IT solutions deployed by some of the world's top enterprises. Progent's ProSight portfolio of network monitoring and management services addresses all critical aspects of modern networking such as email protection, security and compliance, update management, cloud-based backup/recovery, network infrastructure monitoring and management, private cloud hosting, and IT asset documentation management. To download Progent's white paper on the benefits of ProSight managed services for small and mid-size organizations, click:10 Benefits of ProSight Managed IT Services.

VMware NSX Network Virtualization
VMware's NSX network virtualization technology enables you to build entire networks in software. NSX permits virtual networks to be deployed instantly and administered with a high level of automation independent of the hardware making up the underlying network infrastructure. VMware Site Recovery Manager (SRM) supports automated recovery, application mobility, plus non-intrusive site relocation, failback and re-protect. Site Recovery Manager also enables non-intrusive testing for site recovery, updates and patches and can produce reports to verify full service recovery, validate Service Level Agreements and demonstrate compliance. When integrated with VMware's NSX virtual network platform, VMware SRM can rapidly recover the entire virtualized network topology at the recovery datacenter. Progent offers the support of a VCDX certified VMware NSX consulting expert and VMware SRM system architect to help your organization to design, configure, test and administer a DR system powered by VMware Site Recovery Manager and VMware NSX.

MS SQL Server Application Programming
Progent's certified SQL Server application developers can help with each aspect of building and maintaining SQL Server applications. Progent adheres to industry best practices within Microsoft's MSF Framework to create scalable, easy-to-manage custom applications and to complete software development projects on time and within your budget. Software development support available from Progent for Microsoft SQL Server applications includes specification of features and scope, logical and physical modeling, normalization, data migration, T-SQL coding, software installation, storage management, tuning, backup and restoration, clustering, synchronization, security and compliance, and fault tolerance.

Cisco IOS software Update Consulting
If you incorporates Cisco appliances, you could be running an outdated release of Cisco IOS, the network OS powering virtually all Cisco router and current Cisco switches. Cisco often provides upgrades to IOS to correct bugs, plug security weaknesses, or add features. Unfortunately, upgrading Cisco IOS and other Cisco operating systems can be tricky, depending upon your Cisco device and your network environment. For example, there could be limitations of internal RAM that might cause a new software version to operate incorrectly. Progent's Cisco CCIE consultants can provide a wide variety of services associated with upgrading Cisco IOS or any other Cisco OS like CatOS or IOS XR. Progent can perform audits of your Cisco software, propose sensible upgrades, prepare Cisco appliances, copy software images, activate and verify your update, tune throughput, resolve problems, and teach your IT managers how to utilize any important new features.

Get in Touch with a Progent Network Support Expert
To learn how to get in touch with a Progent network support expert for online or onsite support in , call 1-800-993-9400 or visit Remote Computer Support.

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