For small office networks located throughout the state of South Dakota, Progent's Microsoft certified technical experts can deliver phone help and troubleshooting to repair your computer system problems quickly and affordably. Progent has acquired enterprise-grade expertise, advanced software tools, and support databases to troubleshoot and repair network problems while avoiding the expense and delays normally associated with onsite technical service calls.

If your South Dakota business is situated outside of the larger metropolitan areas such as Sioux Falls, Rapid City, or Aberdeen, your local network systems support choices may be limited in skills, or unavailable during an emergency. This results in a network that is unpredictable or causing productivity loss due to technical issues continuing for too long. Progentís staff of expert network engineers average more than 12 years of real-world IT industry experience, in the trenches of network support, performing a wide range of technical projects for a extensive range of clients. This means you get not just the technical know how needed for the job, but an expert with demonstrated methods for applying that expertise to provide cost effective network solutions.

Live Online Training Classes for Desktop Applications
Progent provides online training for a range of client programs and environments such as Excel, Word, Access, Visio, Acrobat, Photoshop CS, Crystal Reports, and Windows 10 and 8. Webinar-based training provides the benefits of conventional in-person seminars, such as immediate interaction between students and teachers, but avoids the costs of transportation and the hassle of trying to accommodate the availability of many students.

Microsoft Desktop Virtualization Support Services
Microsoft's desktop virtualization technologies reduce the effort needed for IT administrators to deploy applications so they are consistent across an entire workforce, provide the ability to control access to business information, and enable quick deployment of new or upgraded workstations. In Windows Server 2008 R2, the Terminal Services utility has been revamped and renamed Remote Desktop Services (RDS). Microsoft's new Virtual Desktop Infrastructure (VDI) behind RDS simplifies client access, improves responsiveness, strengthens security, unifies management, and provides an almost transparent user experience. Progent's desktop virtualization engineers can assist you to assess the strategic advantages of Microsoft's desktop virtualization technologies, configure pilot and production deployments, optimize your system architecture to support virtualized clients effectively, evaluate and resolve security problems, and train your network managers to utilize industry best practices to achieve maximum payback from client virtualization.

Progent is a Microsoft Gold Certified Partner
Progent has been designated by Microsoft as a Gold Certified Partner, a qualification given exclusively to the top class of organizations that operate closely with Microsoft, have demonstrated advanced IT expertise, and have verified customer references. Microsoft Gold Partners must maintain large staffs of IT experts who have undertaken extensive proficiency testing. Microsoft Gold Certified Partners are provided access to special support and training opportunities from Microsoft and early access to new software for training and piloting purposes.

Microsoft Windows 8.1 Integration Services
Progent's certified Windows 8.1 experts can provide a range of IT outsourcing and co-sourcing services to assist companies of any size to install, manage, and troubleshoot networks that incorporate workstations, laptops, tablets, or Windows phones based on Windows 8.1. For enterprise customers, Progent's experienced project management consultants can help set up testing environments to assess Microsoft Windows 8.1 and develop and implement Windows 8.1 deployment plans based on leading practices. Progent's consultants can also provide Windows 10 migration help.

Amazon Web Services (AWS) Planning and Integration Consulting
Progent's Amazon AWS integration experts can provide cost-effective online support to assist companies of any size to integrate Amazon AWS cloud services including Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for expandable high-performance storage, and Glacier for low-cost archival storage. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness evaluation, system design and review, pilot testing, configuration, centralized administration, performance optimization, software license management, backup/restore solutions, and security and compliance. Progent offers advanced expertise with firewall configuration and VPN technology and can help you create all-cloud or hybrid networking models that efficiently integrate Amazon AWS resources. Progent can provide as-needed expertise or Progent can provide comprehensive project management outsourcing services to help you migrate efficiently to the Amazon AWS cloud.

Hybrid Cloud Solutions Design and Integration
Progent's hybrid cloud solutions consultantsoffer advanced online support to help companies of all sizes to integrate their networks with leading public clouds including Microsoft Azure and Amazon AWS. Progent can assist your it team to design and manage hybrid environments that support Windows and Linux operating systems and apps in hybrid network models that utilize physical resources along with public clouds. To assist you to integrate public clouds with physical datacenters, Progent offers a variety of public cloud integration services that include Office 365 integration solutions with on-premises Exchange deployments and Microsoft Azure enterprise hybrid cloud design and integration services, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) programming and debugging.

Android Smartphone Integration
Progent's Android smartphone and tablet integration expertise have years of background delivering online and onsite support for organizations of all sizes who need to incorporate Android phones and tablets into their information networks so that users can communicate and collaborate while on the go. Progent has the breadth of skills to solve network problems that involve multiple vendors and that entail a combination of older and current information technology. Progent offers affordable remote technical support to assist you with any facet of designing, configuring, managing and troubleshooting your BYOD environment. Progent can deliver occasional support to help you to handle especially challenging IT issues, or Progent can provide outsourced or co-sourced project management services to help you complete strategic network initiatives on time and on budget. Progent can help with on-premises, cloud-based, or hybrid networks and can provide expertise with operating systems, applications, management utilities and hardware infrastructure. Progent also can provide specialized group or one-on-one training sessions to show you how to manage and operate Android phones and tablets efficiently.

Collaborative Approach to Service and Technical Issue Escalation
Information technologies have become ever more sophisticated. At the same time, most small business computer networks integrate solution from dozens of different suppliers. All this makes network integration and maintenance increasingly challenging. It is impossible for even the most talented engineer to have deep knowledge in all aspects of information technology, or broad practical experience in the enormous range of hardware and software products, models, and revisions that small companies include in their IT systems. Progent follows a team methodology to computer support and depends on subject matter experts to bring high-level skills when necessary to solve complex problems efficiently, at the lowest expense to you.

Consulting and Troubleshooting Services for System Center 2012 Operations Manager (SCOM 2012)
Progent's Microsoft certified Microsoft SCOM 2012 consulting experts have more than a decade of experience planning, deploying, optimizing and troubleshooting System Center Operations Manager environments and can provide companies of all sizes expert online or on-premises consulting support for Microsoft SCOM 2012. Progent can assist you to design a topology for Microsoft SCOM 2012 servers that provides the performance and resilience required to watch over your datacenter effectively, whether your infrastructure are onsite, in the cloud, or a mixed environment. Progent's SCOM consultants can also help you to install and customize SCOM 2012 management packs according to best practices for tracking network infrastructure and Microsoft and third-party apps and services. In addition, Progent can provide fast online or on-premises troubleshooting to assist you to remediate critical problems detected by System Center 2012 Operations Manager.

Progent's Integration and Troubleshooting Support for SQL Server 2014
Microsoft SQL Server 2014 incorporates significant improvements in critical areas such as speed, availability, security, and cloud integration. Microsoft SQL Server 2014 is the first version of SQL Server that incorporates in-memory technology that operates seamlessly across all workloads including Online Transaction Processing, enterprise data warehousing, and business analytics. Progent's Microsoft Gold-certified SQL Server 2014 consultants can deliver cost-effective remote and on-premises services including system design, deployment, administration, troubleshooting, and software development expertise to enable businesses of any size to realize fast return from their SQL Server 2014 deployment. In case your organization is already running Microsoft SQL Server 2014, Progent can help your company to perform a cost-effective upgrade to Microsoft SQL Server 2016.

Microsoft Dynamics GP (Great Plains) Programming and Support
Progent can provide a Microsoft Dynamics GP consulting professional to assist your company to maintain and enhance your Great Plains-based management information system. Progent can also help you to plan and implement a smooth Dynamics GP upgrade from a legacy accounting package so that you preserve your data, improve your protection, improve your financial reporting and management analytics, take full advantage of Microsoft Office compatibility, and eliminate network impacts by designing and completing an intelligent upgrade strategy.

Talk to a Progent Network Consultant
To find out how you can contact a Progent computer support expert for remote or onsite expertise in , phone 1-800-993-9400 or go to Remote Network Support.

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