For office computer networks located anywhere in the state of South Dakota, Progent's Microsoft authorized professionals can provide online assistance and remote troubleshooting to solve your network troubles fast and affordably. Progent has developed top-notch skills, advanced software tools, and support knowledge bases to identify and repair network problems while avoiding the high cost and delays associated with onsite service dispatches.

If your South Dakota business is located beyond the larger metropolitan areas such as Sioux Falls, Rapid City, or Aberdeen, your local computer network support choices may be limited in expertise, or not available during a crisis. This results in a computer network that is unusable or causing wasted time due to technical issues continuing for too long. Progent’s group of field proven network engineers average more than twelve years of real-world IT industry experience, in the trenches of IT support, performing a extensive range of technical projects for a varied range of clients. This means you obtain not only the technical know how needed for the job, but a consultant with field proven methods for applying those skills to deliver cost effective network solutions.

Strategically Headquartered in Silicon Valley
Progent is strategically headquartered in California's Silicon Valley, a region recognized worldwide for innovation, technology leadership, and world-class network engineers. Cisco is headquartered in San Jose and Microsoft’s Silicon Valley campus is Microsoft’s largest besides their Washington headquarters. Other leading technology companies headquartered in the San Jose / San Francisco Bay Area include Google, Apple Computer, Intel, Yahoo, Symantec, Sun, Juniper Networks/NetScreen, and Oracle. This is also the location of several of the highest ranked universities in the U.S. Progent has built a world-class collection of Microsoft certified consultants and Cisco CCIE network engineers from this large talent pool to make up the core of Progent’s worldwide team of computer network specialists.

Microsoft Exchange Server 2016 Migration Support Services
Progent's Microsoft Exchange 2016 Server consultants can assist you in all facets of your upgrade to Exchange Server 2016 such as designing high availability (HA) system topology for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization design; determining mass storage capacity required for your virtual machines, databases and logs; configuring hardware load balancing for high-availability CAS services; planning, configuring and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating the firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).

Business Intelligence Reporting Consulting and Development
Progent’s business information reporting experts can provide online and onsite expertise to assist your organization with any facet of BI reporting from troubleshooting or modernizing applications to planning and implementing a comprehensive business intelligence solution. Progent's BI experts can help you to support your current BI system, assist you to migrate reports and databases from a discontinued reporting product to a current solution, and deliver custom remote training tailored to your individual needs. Progent’s management reporting consultants can provide expertise in the leading business analytics reporting and visualization platforms such as the SQL Server BI suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools including Power Pivot, Power Query and Power View, Report Designer and Report Builder.

Full Range of Security Help
Progent's CISM, GIAC, and CISA certified security experts can help your company to perform comprehensive security assessments, recover rapidly from intrusions, set up firewalls, set up safe mechanisms for off-site and mobile connectivity, install spam and virus protection and email encryption, and craft a corporate-wide security plan built around 24x7 automated monitoring.

Android Smartphone Integration and Management
Progent's Android phone integration consulting services have years of experience providing remote and on-premises support for organizations of any size who want to integrate Android phones into their IT networks so that mobile clients can work together from anywhere. Progent offers the range of know-how to solve technical issues that span numerous vendors and that represent a mix of older and current information technology. Progent offers budget-friendly online consulting to help you with any aspect of designing, deploying, managing and troubleshooting your Bring-Your-Own-Device (BYOD) solution. Progent can deliver occasional support to help you to handle particularly challenging IT problems, or Progent can provide comprehensive project management support to ensure that you complete major network initiatives on schedule and on budget. Progent can assist with local, cloud-based, or hybrid network environments and offers expertise with operating systems, apps, management tools and hardware infrastructure. Progent also can provide customized group or individual training to show you how to manage and operate Android phones efficiently.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is a low-cost service built around a brief discussion with a Progent backup/recovery consultant. The interview is designed to help evaluate your company's ability to block or recover quickly from a ransomware attack. Progent will work with you directly to gather information concerning your existing antivirus tools and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can follow best practices to deploy an efficient AV and backup environment that meets your company's needs. For more information, refer to The ProSight Ransomware Preparedness Report.

Eliminate Reliance on an Individual Freelance Consultant
By developing a relationship with a full-service IT support company like Progent rather than with a freelance consultant, your company is assured timely access to capable professionals whenever you need them. You do not have to be concerned that illness, training, time off, or conflicting jobs with different customers will cause you to be without help when you have an emergency.

ProSight Network Audits for Assessing Network Infrastructure Health
Progent's ProSight Network Audits are a fast and low-cost alternative for small and mid-size businesses to get an objective evaluation of the overall health of their IT system. Powered by some of the leading remote monitoring and management platforms in the industry, and supervised by Progent's world-class group of information technology professionals, ProSight Network Audits help you see how closely the deployment of your core network assets adhere to best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate ROI like a more manageable and more secure AD implementation. Both versions also provide the long-term benefits of state-of-the-art remote network monitoring and management technology. These advantages can include lower-cost management, better compliance with data security regulations, higher utilization of IT resources, faster problem resolution, more dependable backup and restore, and less downtime. To learn more about ProSight Network Audits and to view sample reports, visit ProSight Network Audits.

Broad Expertise in Microsoft's Leading Server Environments
Progent provides in-depth experience with Microsoft’s popular server platforms. Progent can provide Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 consulting and support, Windows Server 2008 R2 help, Windows 2003 assistance, Microsoft Windows 2000 help, Microsoft Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 integration, Exchange Server 2010 maintenance, Exchange 2007 assistance, SQL Server 2016 integration, and Microsoft SQL Server 2012 and 2014 consulting services.

Spam/Virus Filtering Services and Email Encryption
ProSight Email Guard is Progent's spam filtering service that incorporates the infrastructure of leading data security companies to provide web-based control and world-class protection for all your inbound and outbound email. The powerful structure of Email Guard integrates cloud-based filtering with a local gateway device to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The Cloud Protection Layer acts as a first line of defense and blocks most threats from making it to your network firewall. This decreases your vulnerability to inbound threats and conserves network bandwidth and storage. ProSight Email Guard's on-premises security gateway device adds a deeper level of analysis for inbound email. For outbound email, the on-premises security gateway provides AV and anti-spam filtering, DLP, and email encryption. The on-premises security gateway can also assist Exchange Server to monitor and protect internal email that originates and ends inside your security perimeter. Read about Progent's entire ProSight portfolio of low-cost outsourced network management services for small businesses.

Cisco ASA and PIX Firewall and Firepower Services Support
The latest generation of ASA 5500-X Series of firewalls with Firepower Services provide significantly more value than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 firewalls for new deployments. Progent's Cisco-certified CCIE network consultants can help you to maintain your existing PIX or ASA 5500 firewalls or upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent's consultants offer online and onsite support for ASA 5500-X firewalls with Firepower Services and can help your organization to design, deploy, tune, administer and troubleshoot firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services.

Consulting and Support Services for System Center 2012 Operations Manager
Progent's Microsoft certified SCOM 2012 consulting experts have over 10 years of background designing, implementing, enhancing and fixing System Center Operations Manager solutions and can provide companies of any size expert remote or onsite consulting services for SCOM 2012. Progent can help you to design an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and availability required to monitor your IT resources efficiently, whether your datacenters are onsite, in the cloud, or a mixed solution. Progent can also help you to install and tune SCOM 2012 management packs according to industry best practices for tracking network infrastructure as well as both Microsoft and 3rd-party applications and services. Also, Progent can deliver responsive online or onsite technical support to assist you to fix critical problems uncovered by Microsoft SCOM 2012. Progent can also provide Microsoft System Center 2016 Operations Manager (SCOM 2016) expertise to assist your organization to migrate efficiently from Operations Manager 2016 to Operations Manager 2016.

Affordable Network Support Solutions
Many small organizations rely on flawed metrics when searching for a computer consultant. Cost per hour is usually not a reliable measure for value. A consultant with insufficient technical background can take many times longer to complete the same job than a seasoned IT professional. As an example, billing 30% less per hour, but taking three times as long for the same task is not a bargain. Even worse, a badly designed or configured network environment that is unreliable and difficult to administer or expand can cost an organization many times over its initial price because of lost productivity. Progent's client testimonials from satisfied businesses throughout the U.S. indicate the efficiency of Progent's service model and the expertise of Progent's staff of IT professionals.

System Center Data Protection Manager (SCDPM) Help
System Center 2016 Data Protection Manager (SCDPM 2016) offers small to medium-size businesses near-continuous backup and easy restore functions for Microsoft environment. SCDPM 2016 delivers application-aware protection for key workloads like Microsoft SQL, Exchange and SharePoint, backs up Windows and Linux VMs, supports virtual machines running on Hyper-V as well as VMware, and integrates seamlessly with Microsoft Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft Gold-certified DPM 2016 consulting experts can help you to design, implement, administer, and repair an enterprise-wide backup/restore system built around Data Protection Manager 2016. Progent can help you to upgrade from an older release of Data Protection Manager or from a legacy system, and Progent can tune your DPM 2016 ecosystem for on local, hosted, cloud or hybrid deployments. Progent can provide online or onsite support and can provide as-needed guidance to resolve challenging issues or deliver comprehensive project management or co-management services to help you complete your Data Protection Manager 2016 initiative on time and within your budget.

Web Development Services
If you want to spruce up your company web, create internal web sites for applications like human resources or employee education, establish a standout Web presence for a new business, or build world-class, data-driven web applications, Progent can provide skilled and seasoned web architects and developers. Progent's experts can also help your company to host your web solutions by designing and maintaining a secure, dependable server and connectivity infrastructure featuring offsite and wireless access. Services offered by Progent's Experts Team include web Site design, web project management, .ASP and .NET programming, graphics design, and one-on-one training for popular web site development tools. For database-intensive web sites, Progent offers the help of MS SQL Server programmers, Oracle developers and DBAs, and MySQL consultants.

Talk to a Progent Network Support Expert
To find out how you can access a Progent network support expert for remote or onsite help in , phone 1-800-993-9400 or go to Remote Network Support.

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