Introduction to Progent's Consulting Expertise for BlackBerry Technology
RIM BlackBerry Consulting and Integration ServicesWireless access to messages, contacts, calendars, and web applications has become a vital capability of IT networks for businesses of all types. BlackBerry smartphones are among the most powerful solutions for achieving anywhere, anytime connectivity. However the network architecture required to accommodate BlackBerry handhelds has become steadily more complex as the insistence on fault tolerance and rock-solid security has increased. Progent's RIM qualified engineers focus in providing small companies enterprise-class IT expertise and troubleshooting services that are affordable and effective.

Being a Microsoft Gold certified Partner with years of background working with Microsoft Exchange Server, Progent can provide broad expertise for incorporating RIM BlackBerry and Microsoft technology by offering support services like Exchange 2010 support as well as by delivering related services such as Microsoft Lync Server 2010 integration and MS Office Communications Server support to manage IM and rich presence. Progent's Microsoft SQL 2016 integration consultants and MS SQL 2014 experts can configure and repair your SQL database system to operate efficiently with BlackBerry BES Server, and Progent's Microsoft System Center Data Protection Manager specialists can assist your company to design backup and restore procedures to preserve your data and minimize productivity disruption in case of a crash of your messaging solution.

Progent also retains a large team of Cisco qualified CCIE network consultants who are available remotely to offer advanced assistance for designing and troubleshooting your IT network so that it supports your BlackBerry system with enterprise levels of fault tolerance, scalability, protection, and maintainability. CCIEs are highly-qualified networking consultants who are awarded this top-level status only through strenuous testing by Cisco. CCIEs are able to resolve the most intractable issues associated with network planning, integration, repair, and service.

Technical Services for BlackBerry Enterprise Server
BlackBerry Enterprise Server simplifies administration and maintenance of RIM BlackBerry smartphones, providing a centralized solution for handling key jobs such as smartphone deployment, updates, and retirement and offering a solid foundation for data protection and fault tolerance. BlackBerry Enterprise Server supports seamless integration between Microsoft Exchange, Novell GroupWise, or Lotus email servers and BlackBerry users and allows wireless synchronization.

RIM BlackBerry BES Server Configuration Assistance

BES Server provides a variety of data protection options starting with advanced encryption of messages transmitted between a BlackBerry device and BlackBerry Enterprise Server based on Advanced Encryption Standard or Triple Data Encryption Standard (Triple DES). BlackBerry Enterprise Server also allows excellent versatility in adjusting degrees of protection to meet the special needs of your mobile network. Progent's BlackBerry certified consultants can help your company to select powerful security features and enable them remotely. Examples of these wirelessly selectable security features include:

  • Disable a BlackBerry smartphone
  • Erase data from a lost BlackBerry smartphone
  • Disable Bluetooth
  • Activate internal protection against malware

BES Server also offers versatility in selecting mechanisms to prevent BlackBerry users from installing or executing unsafe or prohibited programs. Progent can help you to select blocking processes like:

  • Specify exactly which applications are allowed on the device
  • Block third-party software from using persistent memory on the device
  • Select what resources external software can use on the device
  • Limit the kinds of connections third-party applications running on the smartphone can initialize
  • Block all third-party programs from being loaded or executed on the smartphone

How Progent Can Help Your Business to Manage and Support Your BlackBerry Environment
Progent can provide a seasoned engineer who has earned accreditations from RIM in all major aspects of BlackBerry technology. Progent's BlackBerry consulting services range from resolving synchronization issues to architecting mobile productivity solutions based on BlackBerry Enterprise Server (BES). These RIM BlackBerry credentials and their associated practice areas include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for deploying, administering, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in an email system based on Microsoft Exchange. Progent's BlackBerry-certified engineer has expertise in important areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can help you to install and delete BlackBerry device users on Microsoft Exchange Server and Microsoft Active Directory, set up, monitor, and manage BlackBerry BES Server, administer BlackBerry smartphones and client accounts, archive and maintain storage groups, apply permissions, set up the Mobile Data System (MDS) and IM, deploy access control lists, control Exchange data flow, generate, edit, and apply wireless LAN and VPN configuration sets, set up SNMP traps for alerts, and produce reports based on SNMP data.

Progent's BlackBerry consultant can help you with your BlackBerry solution in a variety of environments such as Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer HelpProgent can provide the support of a BlackBerry Certified Solution Designer to help you to plan, deploy, validate, troubleshoot, and produce documentation for a mobile wireless environment built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's advanced engineering support services for BlackBerry include business and technology needs assessment, solution architecture, roll-out planning and implementation, performance optimization, configuration of a fault-tolerant architecture, information backup and disaster recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your operational goals and to design a wireless system that meets your IT budget and aligns with your business strategy. Progent can clarify the impact of your operational processes on the design of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's suitability to support a BlackBerry BES Server, help your organization to decide which management approach and equipment meet your requirements, and evaluate your email and messaging system topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make smart decisions concerning alternatives for software versions, server hardware and storage, network topology, and application configuration.

To optimize network security, Progent's BlackBerry-certified consultant can assist you to choose and enable appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-qualified security specialists to run network-wide security vulnerability and compliance validation and suggest improvements to support your BlackBerry environment.

Call or Email Progent to Get Support from a RIM BlackBerry-Certified Professional
If you wish to contact Progent about engineering assistance for BlackBerry mobile wireless technology, call 1-800-993-9400 or visit Contact Progent.

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