Consulting and Technical Support for BlackBerry Solutions
BlackBerry Consulting ServicesBlackBerry mobile PDAs were at one time among the most successful solutions for maintaining location-independent connectivity to messaging, scheduling, web applications, and other vital business information. Progent can provide Sacramento, California companies the services of BlackBerry-qualified consultants who can assist organizations to manage their BlackBerry environments or migrate smoothly to a current mobile platform.

As the sophistication of small business IT technology has increased, and as the demand for enterprise-class security, dependability, and disaster recovery has grown to be the standard for businesses regardless of size, successful integration and maintenance of BlackBerry technology has grown more difficult. To handle areas like security, business continuity, and synchronization of BlackBerry smartphones with a variety of email servers and company databases, small businesses frequently turn to external consulting professionals who offer expertise in BlackBerry installation and troubleshooting.

Progent can provide the services of BlackBerry-qualified engineers who can assist small organizations to design, administer, and troubleshoot BlackBerry environments economically and efficiently, dispensing with the need for an internal BlackBerry solutions specialist and reducing the expense and hassle of maintaining mobile work groups. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security specialists. This range of knowledge, combined with Progent's efficient remote service delivery model, provides small businesses an economical solution for integrating RIM BlackBerry products productively into their information network.

Progent's experts can help your business with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Exchange Server 2016 setup so that your database and messaging systems function efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous releases of BlackBerry and Microsoft technology, set up easy-to-use administration utilities to enable you to monitor and support BlackBerry smartphones across your company, define security policies that make sense for your business, customize mobile applications, and make sure that your network infrastructure is properly configured to accommodate your BlackBerry users. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry information is included in your regular backup processes in order that it can be recovered rapidly and safely.

BlackBerry Enterprise Server (BES) Consulting and Technical Support
The BlackBerry Enterprise Server (BES) offers businesses a centralized and secure source for integrating BlackBerry wireless devices into their messaging, groupware, and software application environment. BlackBerry BES Server allows wireless BlackBerry users to connect to Exchange, Domino, or Groupwise messaging and to synchronize BlackBerry handsets with workstations to ensure data consistency for collaborative programs such a calendars, contact lists, to-do lists, instant messaging, and custom business software. Due to BlackBerry BES Server integration with Exchange Server, mobile workers carrying BlackBerry handsets can have push-based access to Exchange email as well as to IM-capable software through Microsoft Communications Server and Lync Server 2010 support.

BlackBerry BES Server Support

Progent's BlackBerry-qualified engineers can help you design, configure, and maintain BlackBerry Enterprise Server so that you maximize the efficiency of BlackBerry clients, simplify the administration of a BlackBerry solution, and lower the cost of maintaining mobile workers.

How Progent Can Help Your Business to Manage and Support Your BlackBerry Environment
Progent can deliver an experienced BlackBerry support who has earned certifications from Research in Motion in all key facets of BlackBerry technology. Progent's BlackBerry consulting skills range from troubleshooting synchronization issues to designing mobile workforce solutions built around BlackBerry Enterprise Server (BES). These BlackBerry credentials and their respective practice areas include:

BlackBerry Certified Support Specialist
Blackberry HelpProgent's BlackBerry Certified Support Specialist can help you to perform common support functions including setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, setting up e-mail filters, changing user accounts, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to work with your company email software. Progent's certified service professionals can in addition help your company to troubleshoot a wide range of problems concerning synchronization, device detection, email reconciliation, web access, mobile connections, IM, desktop software installation, and Desktop Redirector.

As a top innovator in providing nationwide online consulting services for small office networks, Progent can provide fast and economical contact with a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your wireless support expenses low and, by dealing with problems quickly, optimizes the productivity of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Blackberry Consulting ServicesProgent's BlackBerry Certified Server Support Specialist can provide the skills required to configure and support the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry specialist can assist you to utilize tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to run critical procedures including troubleshooting enterprise activation issues, adding and deleting BlackBerry smartphone users, setting activation passwords, implementing wireless program loading and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and recovery mechanisms.

Progent's BlackBerry consultants can also help you to operate administration tools like the BlackBerry Administration Service for role-based management, resolving attachment and data flow problems, and using wireless LANs for activation. In addition, Progent can help you understand the function of IT policies in the BlackBerry Enterprise environment and help you to select and install appropriate security options.

Progent's certified Microsoft Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your existing Microsoft Exchange Server architecture for working in conjunction with BlackBerry BES Server or move your BlackBerry solution to the most recent edition of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for installing, managing, monitoring, and maintaining one or several BlackBerry Enterprise Servers in an email system powered by Exchange Server. Progent's BlackBerry-certified consultant offers expertise in key technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can assist you to add and delete BlackBerry device clients on Microsoft Exchange Server and Windows Active Directory, configure, track, and administer BlackBerry BES Server, administer BlackBerry smartphones and user accounts, back up and manage storage groups, configure permissions, install the MDS and Instant Messaging, install push and pull access control lists, control Microsoft Exchange data flow, generate, update, and apply wireless LAN and Virtual Private Network configuration sets, implement SNMP traps, and produce reports based on SNMP results.

Progent's BlackBerry expert can help you with your BlackBerry solution in a number of environments that can include Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer HelpProgent offers the support of a BlackBerry Certified Solution Designer to assist your business to design, install, test, repair, and document a wireless solution built upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level engineering support services for BlackBerry include business and network needs analysis, system design, installation strategy and implementation, performance tuning, configuration of a fault-tolerant environment, data backup and disaster recovery consulting, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your functional objectives and to create a wireless solution that meets your IT budget and supports your business plans. Progent can clarify the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing network infrastructure's ability to support a BlackBerry BES Server, assist your organization to decide which administration model and hardware products match your requirements, and analyze your email and messaging system topology. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make informed choices concerning alternatives for software editions, server hardware and mass storage, network design, and application set up.

To optimize network protection, Progent's BlackBerry expert can help your company to select and configure sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-certified security specialists to perform company-wide security vulnerability and compliance validation and recommend improvements to support your BlackBerry environment.

Call or Email Progent for Assistance from a BlackBerry-Certified Expert
In order to ask Progent about engineering support for BlackBerry mobile wireless integration, call 1-800-993-9400 or visit Contact Progent.
















© 2002- 2019 Progent Corporation. All rights reserved.