Overview of Progent's Consulting Services for RIM BlackBerry Solutions
RIM BlackBerry Consulting ServicesMobile access to messages, address books, schedules, and web applications has become a critical capability of IT networks for businesses of any size. RIM BlackBerry smartphones are among the most popular solutions for maintaining anywhere, anytime connectivity. But the infrastructure needed to support BlackBerry smartphones has grown significantly more sophisticated as the insistence on fault tolerance and rock-solid security has increased. Progent's RIM qualified consultants focus in providing small businesses world-class network support and troubleshooting services that are economical and efficient.

As a Microsoft Gold certified Partner with years of experience working with Microsoft Exchange, Progent's consultants can provide in-depth expertise for incorporating RIM BlackBerry and Microsoft technology by offering services like Exchange 2010 Server consulting and by delivering related services like Lync Server 2010 deployment and Microsoft Office Communications Server support to help control Instant Messaging and Presence. Progent's MS SQL 2016 integration consultants and Microsoft SQL Server 2014 experts can set up and repair your SQL database server to operate efficiently with BES Server, and Progent's MS System Center Data Protection Manager specialists can help your company to develop backup and restore processes to guard your messaging data and reduce productivity disruption in the event of a breakdown of your messaging system.

Progent also retains a large team of Cisco qualified CCIE network consultants who are available online to provide advanced support for designing and troubleshooting your IT network so that it accommodates your BlackBerry system with high levels of fault tolerance, scalability, security, and maintainability. Cisco Certified Internetwork Experts are recognized network experts who earn this top-level status only after thorough testing by Cisco. CCIEs are able to resolve the most intractable issues associated with network design, integration, repair, and maintenance.

Consulting and Technical Help for BlackBerry BES Server
RIM's high-end solution for administering large collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This powerful software allows Microsoft Exchange, Domino, or Novell GroupWise users to transmit and receive emails that are encrypted in transit to provide optimum data protection. BlackBerry Enterprise Server also streamlines a wide variety of key administrative tasks that span from BlackBerry configuration and upgrades to wireless security and fault tolerance.

BlackBerry BES Server Troubleshooting Support

Progent's BlackBerry-certified engineers can show you how to use BlackBerry BES Server to perform basic tasks like:

  • Deploy and manage applications
  • Schedule device, program, and policy updates
  • Update BlackBerry device firmware wirelessly
  • Control user and group settings with BlackBerry's extensive library of IT policies

Progent's BlackBerry-qualified consultants can also assist you to use BlackBerry BES Server to perform key tasks not supported by the entry-level BlackBerry Enterprise Server Express. These procedures include:

  • Set up and support BES Server's high-availability infrastructure using VMware
  • Deploy BlackBerry smartphones wirelessly
  • Set specialized management roles
  • Automatically track and analyze the integrity of your solution

Expert BlackBerry Technical Support Offered Online from Progent
Progent's authorized BlackBerry support specialists are accessible by phone to provide expert technical help to companies in the Sacramento region or throughout the state of California. Progent's seasoned online technical support experts have helped IT organizations solve network problems and cut IT service expenses in each state in the United States and established a substantial base of loyal clients. (See Progent's customer testimonials.)

Progent can provide online consulting support for a wide array of issues associated with BlackBerry products including wireless synchronization, configuration with Exchange Server, managing BlackBerry Enterprise Server (BES), and strengthening mobile security. Important BlackBerry credentials earned by Progent's consulting experts include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ExpertsProgent can provide the services of a BlackBerry Certified Solution Designer to help you to plan, deploy, validate, repair, and produce documentation for a mobile wireless solution based upon the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's world-class engineering services for BlackBerry include business and technology requirements assessment, solution architecture, installation strategy and implementation, performance optimization, design of a high-availability architecture, information backup and business recovery planning, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your functional goals and to design a wireless environment that meets your information technology budget and supports your business plans. Progent can explain the impact of your operational processes on the design of a BlackBerry Enterprise Solution, assess your existing network architecture's ability to accommodate a BlackBerry Enterprise Server, help your organization to decide which management approach and physical components meet your requirements, and analyze your messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can make informed decisions about alternatives for software versions, server hardware and storage, network design, and application configuration.

To optimize system protection, Progent's BlackBerry-certified expert can help your company to choose and enable appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-qualified security engineers to perform network-wide security vulnerability and compliance testing and suggest improvements to accommodate your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for deploying, administering, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging environment based on Microsoft Exchange. Progent's BlackBerry consultant has support skills in key areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can help you to install and delete BlackBerry device users on Microsoft Exchange and Active Directory, configure, track, and administer BlackBerry BES Server, manage BlackBerry smartphones and client accounts, back up and support storage groups, configure permissions, install the Mobile Data System (MDS) and IM, install access control lists, manage Microsoft Exchange data flow, create, edit, and assign wireless LAN and VPN configurations, set up SNMP traps, and generate reports based on SNMP data.

Progent's BlackBerry engineer can support your BlackBerry solution in a number of settings such as Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Call or Email Progent for Support from a RIM BlackBerry-Certified Consultant
To contact Progent about consulting expertise for BlackBerry mobile wireless integration, call 1-800-993-9400 or refer to Contact Progent.

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