Introduction to Progent's Consulting Expertise for RIM BlackBerry Solutions
RIM BlackBerry Consulting HelpWireless access to messages, contacts, schedules, and web applications has become a vital feature of information systems for companies of all types. RIM BlackBerry smartphones are some of the most powerful solutions for achieving mobile connectivity. But the infrastructure needed to accommodate BlackBerry handhelds has become steadily more complex as the pressure non-stop operation and rock-solid security has heightened. Progent's RIM qualified engineers focus in delivering small businesses world-class network expertise and technical services that are economical and efficient.

Being a Microsoft certified Partner with more than a decade of background working with MS Exchange, Progent's consultants can provide broad expertise for integrating BlackBerry and Microsoft technology by delivering support services like Exchange 2010 Server support as well as by providing related services like Microsoft Lync Server deployment and Microsoft Office Communications Server consulting to help control IM and rich presence. Progent's MS SQL Server 2016 consultants and Microsoft SQL Server 2014 consultants can configure and repair your SQL database server to operate optimally with BlackBerry Enterprise Server (BES), and Progent's Microsoft Data Protection Manager experts can help you to develop backup and recovery procedures to guard your data and reduce productivity loss in the event of a breakdown of your messaging solution.

Progent also maintains a large team of Cisco qualified CCIE network engineers who are accessible remotely to offer advanced assistance for designing and troubleshooting your company's network so it supports your BlackBerry solution with a high degree of fault tolerance, expandability, protection, and manageability. Cisco Certified Internetwork Experts are highly-qualified networking consultants who earn this prestigious classification only through strenuous testing by Cisco. CCIEs are able to handle even the most complex issues associated with network architecture, deployment, troubleshooting, and support.

Consulting Expertise for BlackBerry Enterprise Server
BlackBerry Enterprise Server simplifies management and support of BlackBerry wireless handsets, providing a single platform for controlling key jobs such as smartphone installation, updates, and deactivation and also offering a solid foundation for security and high availability. BlackBerry Enterprise Server delivers seamless integration between Microsoft Exchange Server, Groupwise, or Domino messaging platforms and BlackBerry smartphones and supports wireless synchronization.

BlackBerry BES Server Integration Help

BlackBerry BES Server provides a variety of data protection options starting with advanced data encryption of messages transmitted between a BlackBerry smartphone and BlackBerry BES Server using Advanced Encryption Standard or Triple Data Encryption Standard. BlackBerry BES Server also allows great flexibility in adjusting degrees of protection to match the special requirements of your company's network. Progent's BlackBerry certified engineers can help your company to choose powerful security features and activate them wirelessly. Examples of these over-the-air selectable security settings include:

  • Lock down a device
  • Wipe data from a missing BlackBerry device
  • Lock out Bluetooth functionality
  • Enable built-in protection against malware

BES Server also offers versatility in selecting how to prevent BlackBerry users from loading or running unsecure or unauthorized applications. Progent can help you to choose protective processes such as:

  • Specify exactly which applications are allowed on the device
  • Prevent external applications from using non-volatile memory on the BlackBerry device
  • Determine which functions external programs can access on the BlackBerry device
  • Limit the kinds of connections third-party programs running on the smartphone can establish
  • Block all external software from being installed or run on the BlackBerry device

How Progent Can Help You to Maintain and Support Your BlackBerry Solution
Progent can deliver a seasoned engineer who has been awarded accreditations from Research in Motion in all key aspects of BlackBerry integration. Progent's BlackBerry consulting skills range from resolving synchronization problems to designing mobile workforce solutions built around BlackBerry Enterprise Server. These RIM BlackBerry certifications and their associated skill sets include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for installing, managing, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging environment based on Microsoft Exchange. Progent's BlackBerry-certified engineer has support skills in key technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can help you to install and remove BlackBerry smartphone users on Microsoft Exchange Server and Windows Active Directory, configure, track, and manage BlackBerry BES Server, administer BlackBerry smartphones and user accounts, archive and support storage groups, configure permissions, set up the MDS and Instant Messaging, deploy access control lists, manage Microsoft Exchange data flow, create, edit, and assign WLAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and produce management reports to summarize SNMP data.

Progent's BlackBerry expert can help you with your BlackBerry solution in a number of settings such as Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ExpertsProgent offers the support of a BlackBerry Certified Solution Designer to help your company to plan, install, validate, troubleshoot, and produce documentation for a mobile wireless environment based on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's high-level consulting support services for BlackBerry technology include business and network needs analysis, system architecture, installation planning and implementation, performance optimization, design of a fault-tolerant architecture, data backup and business recovery planning, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your functional goals and to create a mobile wireless environment that meets your IT budget and supports your business strategy. Progent can clarify the implications of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's ability to support a BlackBerry BES Server, assist your organization to determine which administration approach and hardware products meet your needs, and evaluate your email and messaging environment topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed decisions about alternatives for software versions, processors and mass storage, network design, and application set up.

To maximize network security, Progent's BlackBerry consultant can assist your company to choose and configure sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-qualified security engineers to perform network-wide security vulnerability and compliance validation and recommend enhancements to support your BlackBerry environment.

Call or Email Progent for Support from a BlackBerry-Certified Consultant
In order to contact Progent about engineering help for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or visit Contact Progent.

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