Consulting and Technical Support Services for Research In Motion BlackBerry Technology
BlackBerry wireless smartphones from Research in Motion are among today’s most successful solutions for achieving location-independent access to email, scheduling, web programs, and other critical business information. As the complexity of small company networks has expanded, and as the need for world-class protection, dependability, and disaster recovery has become the standard for organizations of all sizes, effective deployment and support of RIM BlackBerry solutions has grown more challenging. To deal with areas like security, disaster recovery, and synchronization of BlackBerry handhelds with diverse email systems and corporate databases, small organizations often resort to outside consulting professionals who specialize in RIM BlackBerry integration and troubleshooting.
Progent offers the expertise of BlackBerry-qualified engineers who can help small organizations to plan, administer, and troubleshoot BlackBerry-based solutions affordably and effectively, eliminating the requirement for an internal BlackBerry solutions specialist and reducing the cost and hassle of maintaining wireless workers. Progent's BlackBerry specialists have in-depth backgrounds cooperating with Progent's Microsoft-Gold certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified security specialists. This range of experience, coupled with Progent's efficient online support model, gives small businesses an affordable solution for incorporating BlackBerry products seamlessly into their IT network.
Progent's engineers can assist your business with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Exchange Server setup so that your data and messaging infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also help you to upgrade from older versions of BlackBerry and Microsoft software, configure streamlined management tools to enable you to track and control BlackBerry smartphones throughout your company, define security policies that make sense for your company, develop custom mobile applications, and make sure that your IT network architecture is properly designed to accommodate your BlackBerry clients. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry information is included in your scheduled backup procedures in order that it can be recovered rapidly and safely.
Integration Support Services for BlackBerry Enterprise Server
RIM's advanced solution for administering big collections of BlackBerry smartphones is the BlackBerry BES Server. This sophisticated software enables Microsoft Exchange Server, Domino, or Groupwise clients to send and receive messages that stay encrypted in transit to provide maximum data protection. BES Server also simplifies a broad variety of key administrative jobs that span from BlackBerry setup and upgrades to wireless security and high availability.
Progent's BlackBerry-certified consultants can show you how to utilize RIM BlackBerry Enterprise Server to do routine jobs like:
- Deploy and manage applications
- Schedule device, program, and policy updates
- Update BlackBerry device software remotely
- Manage client configurations with BES Server's vast library of policies
Progent's BlackBerry-qualified engineers can also help you to utilize BlackBerry Enterprise Server to perform key tasks not available with the entry-level BlackBerry Enterprise Server Express. These tasks include:
- Install and manage BES Server's fault-tolerant architecture based on VMware
- Deploy BlackBerry devices remotely
- Set custom management roles
- Automatically track and analyze the health of your solution
Progent's Online BlackBerry-Qualified Technical Support is Quick and Economical
For companies in Sacramento, California who need fast and economical access to a certified BlackBerry support professional, Progent provides efficient remote help from a seasoned network support team who have delivered IT solutions to organizations in every state in the country. (See Progent's client testimonials.)
Remote support avoids travel costs and allows consultants to fix problems quickly, so you minimize wasted productivity. Progent's BlackBerry specialists have earned accreditations in all BlackBerry technologies and can provide professional support in areas including fixing synchronization issues, setting up BlackBerry Enterprise Server, and creating a secure, fault-tolerant network infrastructure for BlackBerry users. Credentials held and skill sets mastered by Progent's BlackBerry experts include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to carry out common technical functions such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account configurations, setting up messaging filters and auto-signature, editing user profiles, update BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to run with your company messaging software. Progent's certified experts can in addition help your company to troubleshoot a broad range of problems associated with synchronization, device recognition, messaging consistency, web browsing, wireless connections, Instant Messaging, PC application configuration, and BlackBerry Desktop Redirector.
As a leader in delivering countrywide remote consulting services for small company IT networks, Progent can provide responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your BlackBerry support costs at a minimum and, by resolving issues promptly, optimizes the output of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills required to install and troubleshoot the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can assist you to utilize resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform important tasks including resolving enterprise activation problems, adding and deleting BlackBerry device clients, activating passwords, implementing over-the-air software loading and setup, implementing and debugging the BlackBerry Smart Card Reader, and configuring backup and recovery mechanisms.
Progent's BlackBerry engineers can also assist you to operate administration software such as the BlackBerry Administration Service for role-based administration, resolving attachment and data flow issues, and using wireless LANs for activation. In addition, Progent can explain the role of IT policies in the BlackBerry BES environment and assist your company to define and install sensible security configurations.
Progent's certified Microsoft Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your existing Microsoft Exchange Server architecture for operating in conjunction with BlackBerry BES Server or migrate your BlackBerry solution to the latest version of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for deploying, managing, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging system based on Exchange Server. Progent's BlackBerry-certified consultant offers support skills in key technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can help you to install and remove BlackBerry device clients on Microsoft Exchange and Windows Active Directory, configure, track, and administer BlackBerry Enterprise Server, manage BlackBerry smartphones and user accounts, archive and manage storage groups, configure permissions, set up the MDS and Instant Messaging, deploy access control lists, manage Microsoft Exchange Server data flow, generate, update, and apply WLAN and VPN configuration sets, set up SNMP traps for alerts, and produce reports to summarize SNMP data.
Progent's BlackBerry consultant can help you with your BlackBerry technology in a number of environments that can include Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help you to design, deploy, validate, troubleshoot, and produce documentation for a wireless solution based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class engineering services for BlackBerry technology include business and technology requirements analysis, solution architecture, installation planning and implementation, performance optimization, configuration of a high-availability architecture, information backup and disaster recovery consulting, and security design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your operational goals and to design a mobile wireless system that meets your information technology budget and supports your business plans. Progent can clarify the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's suitability to support a BlackBerry Enterprise Server, help you to decide which management approach and physical components meet your requirements, and analyze your messaging system topology. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can make smart choices about options for software versions, processors and mass storage, network topology, and application set up.
To optimize system protection, Progent's BlackBerry-certified expert can assist you to choose and activate sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-certified security engineers to perform company-wide security assessment and compliance validation and suggest improvements to account for your BlackBerry environment.
Call or Email Progent to Get Assistance from a RIM BlackBerry-Certified Professional
In order to get in touch with Progent about professional support for BlackBerry wireless solutions, call 1-800-993-9400 or see Contact Progent.