World-class Remote Consulting and Support Services for BlackBerry Technology
RIM BlackBerry Remote Configuration SupportSecure and dependable connectivity from smartphones to email platforms like Exchange, Lotus, or Novell GroupWise is now a necessity for companies of any size who wish to optimize productivity. Research in Motion's BlackBerry devices and the BlackBerry Enterprise Server (BES) are among the most popular solutions for enabling and administering mobile communications. But, supporting productive BlackBerry environments has become challenging because of the sophisticated mechanisms available to fulfill the requirement for world-class protection and fault tolerance. Progent's BlackBerry qualified engineers are experienced at providing remote consulting and support services for BlackBerry systems, reducing support costs and taking care of issues more quickly than is feasible with conventional on-premises service providers.

Progent maintains a seasoned group of online engineers certified to support IT system that include products from all popular suppliers. (See industry certifications of Progent's consultants.) Progent's Cisco CCIE engineers can assist you to resolve complex problems with your infrastructure. Progent's Apple qualified experts can assist you to integrate Macs with your wireless connectivity solution and can provide expertise with iPhone integration and management. Progent's Linux engineers can provide assistance in managing servers based on various distributions of Linux such as RedHat Linux, SUSE Linux, Debian-GNU, CentOS, Ubuntu Linux, Mandriva, PCLlinuxOS Linux, fedora, and Gentoo. This breadth of expertise permits Progent to offer a convenient source for any consulting support needed in multi-platform networks and avoids the blame game that small organization commonly confront when looking for computer help.

Progent's information technology security engineers have been awarded prestigious security certifications such as Certified Information Systems Auditor (CISA) and CISSP. Progent's world-class security professionals can help you make smart choices in selecting from the many options available with configuring BlackBerry BES Server and can also create and validate a corporate-wide security environment that makes sense for your business. Progent's security consulting services for small companies include a pair of ultra-affordable security inventory scanning service packages that allow small companies to get a professional network security evaluation from a Progent security engineer to uncover potential weaknesses in the security profile you present on both sides of your security perimeter.

BlackBerry BES Server Technical Support
The BlackBerry Enterprise Server (BES) gives businesses a centralized and safe mechanism for integrating BlackBerry smartphones into their messaging, collaboration, and software application infrastructure. BlackBerry Enterprise Server enables mobile BlackBerry users to access Exchange, Lotus, or Groupwise email and to synchronize BlackBerry devices with workstations to ensure up-to-date information for collaborative programs such a schedules, contact lists, to-do lists, notes, and specialized business programs. Due to BlackBerry Enterprise Server support for Exchange, mobile workers with BlackBerry smartphones have push-based access to Exchange email and to instant messaging-enabled software through Microsoft Live Communications Server and Lync Server 2010 support.

BlackBerry BES Server Consulting Support

Progent's BlackBerry-qualified engineers can assist you to design, install, and maintain BlackBerry BES Server so that you optimize the productivity of BlackBerry clients, streamline the administration of a BlackBerry environment, and reduce the cost of maintaining mobile workers.

How Progent Can Assist Your Business to Manage and Support Your BlackBerry Environment
Progent can deliver a seasoned BlackBerry support who has earned certifications from Research in Motion in all major facets of BlackBerry technology. Progent's BlackBerry support skills range from troubleshooting synchronization issues to designing wireless productivity solutions based on BlackBerry Enterprise Server (BES). These BlackBerry credentials and their associated skill sets include:

BlackBerry Certified Server Support Specialist
Blackberry SupportProgent's BlackBerry Certified Server Support Specialist has the skills required to install and support the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry specialist can help you to use tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run important tasks such as troubleshooting enterprise activation problems, adding and deleting BlackBerry device clients, setting activation passwords, implementing over-the-air software installation and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and recovery processes.

Progent's BlackBerry-certified consultants can also show you how to use management tools such as the BlackBerry Administration Service for role-based management, resolving attachment and data flow problems, and using wireless LANs for enterprise activation. In addition, Progent can explain the role of IT policies in the BlackBerry BES system and help your company to select and implement sensible security configurations.

Progent's certified Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your existing Microsoft Exchange Server architecture for working in conjunction with BlackBerry BES Server or migrate your BlackBerry system to the most recent edition of Microsoft Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for installing, managing, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in an email system powered by Microsoft Exchange. Progent's BlackBerry consultant offers expertise in key areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can assist you to add and remove BlackBerry smartphone users on Microsoft Exchange Server and Active Directory, set up, track, and administer BlackBerry Enterprise Server, administer BlackBerry devices and client accounts, archive and support storage groups, configure permissions, install the MDS and Instant Messaging, deploy push and pull access control lists, control Microsoft Exchange Server data flow, generate, update, and assign WLAN and Virtual Private Network configurations, implement SNMP traps for alerts, and generate management reports to summarize SNMP results.

Progent's BlackBerry-certified engineer can help you with your BlackBerry solution in a number of environments such as Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent can provide the support of a BlackBerry Certified Solution Designer to help you to plan, install, validate, repair, and produce documentation for a mobile wireless environment based on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's high-level engineering services for BlackBerry include business and technology requirements analysis, solution architecture, deployment planning and implementation, performance tuning, design of a fault-tolerant environment, data backup and business recovery consulting, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your operational objectives and to design a wireless solution that meets your IT budget and supports your business strategy. Progent can explain the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, assess your current connectivity architecture's suitability to accommodate a BlackBerry BES Server, help your organization to decide which administration model and equipment match your needs, and evaluate your email and messaging system topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at smart choices concerning options for software editions, processors and storage, network topology, and application set up.

To maximize system protection, Progent's BlackBerry expert can help your company to choose and configure appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-certified security specialists to run company-wide security assessment and compliance testing and recommend improvements to support your BlackBerry environment.

Call or Email Progent for Support from a RIM BlackBerry-Certified Professional
In order to contact Progent about technical help for BlackBerry mobile wireless technology, call 1-800-993-9400 or see Contact Progent.
















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