Consulting Support for BlackBerry Environments
BlackBerry SupportBlackBerry mobile PDAs were at one time one of the most popular products for maintaining mobile connectivity to email, scheduling, web-based applications, and other vital business information. Progent can provide San Antonio, Texas businesses the services of BlackBerry-certified professionals who can assist companies to manage their BlackBerry deployments or migrate efficiently to a current mobile solution.

As the sophistication of small business IT technology has increased, and as the demand for enterprise-class security, dependability, and recoverability has grown to be the standard for businesses of any size, effective deployment and maintenance of BlackBerry solutions has grown increasingly challenging. To deal with issues like security, business continuity, and synchronization of BlackBerry handhelds with diverse messaging systems and corporate databases, small businesses frequently resort to external consulting professionals who specialize in RIM BlackBerry integration and troubleshooting.

Progent offers the services of BlackBerry-certified consultants who can help small businesses to plan, administer, and repair BlackBerry-based solutions affordably and efficiently, doing away with the need for an in-house BlackBerry solutions specialist and lowering the expense and stress of maintaining wireless work groups. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security specialists. This range of experience, combined with Progent's proven remote support capabilities, gives small businesses an affordable solution for incorporating BlackBerry technology productively into their IT system.

Progent's experts can help your business with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your database and messaging infrastructure work efficiently with BlackBerry BES Server. Progent can also help you to migrate from older versions of BlackBerry and Microsoft technology, configure streamlined administration utilities to help you monitor and control BlackBerry smartphones throughout your company, define security policies that make sense for your company, customize wireless software, and ensure that your network infrastructure is properly configured to handle your BlackBerry clients. Also, Progent's business continuity specialists can help ensure that your BlackBerry data is incorporated in your regular backup processes in order that it can be restored quickly and safely.

Consulting Support Services for BlackBerry BES Server
RIM's advanced platform for managing big groups of BlackBerry wireless handsets is the BlackBerry BES Server. This powerful software enables Exchange Server, Lotus, or Novell GroupWise clients to send and receive messages that stay encrypted in transit to provide maximum security. BlackBerry Enterprise Server also simplifies a broad selection of key administrative jobs that span from smartphone setup and updates to wireless security and fault tolerance.

BlackBerry Enterprise Server Configuration Help

Progent's BlackBerry-certified engineers can show you how to use RIM BlackBerry BES Server to do routine jobs such as:

  • Deploy and manage applications
  • Plan device, program, and policy updates
  • Upgrade BlackBerry smartphone firmware remotely
  • Manage user and group settings with BlackBerry's vast library of policies

Progent's BlackBerry-qualified consultants can also assist your company to use BlackBerry Enterprise Server to implement important tasks not available with the less advanced BlackBerry Enterprise Server Express. These tasks include:

  • Configure and support BES Server's high-availability infrastructure using VMware
  • Deploy BlackBerry devices remotely
  • Set specialized management roles
  • Monitor and report on the overall health of your BlackBerry system

Progent's Remote BlackBerry-Qualified Support is Fast and Affordable
For businesses in San Antonio, Texas who need quick and economical access to a qualified BlackBerry consultant, Progent delivers efficient online assistance from a veteran support staff who have provided IT solutions to organizations in every state in the country. (Refer to Progent's customer testimonials.)

Remote support eliminates travel costs and lets engineers fix technical issues quickly, so you minimize lost productivity. Progent's BlackBerry specialists have earned certifications in all BlackBerry technologies and can provide professional help in areas such as resolving synchronization problems, setting up BlackBerry Enterprise Server, and creating a secure, high-availability system architecture for RIM BlackBerry users. Credentials held and skill sets offered by Progent's BlackBerry experts include:

BlackBerry Certified Server Support Specialist
Blackberry Support ServicesProgent's BlackBerry Certified Server Support Specialist can provide the skills needed to configure and support the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry expert can show you how to use tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform critical tasks such as resolving enterprise activation problems, adding and removing BlackBerry smartphone clients, setting activation passwords, implementing over-the-air program installation and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and recovery mechanisms.

Progent's BlackBerry-certified engineers can also show you how to operate administration tools such as the BlackBerry Administration Service for role-based administration, resolving attachment and data flow problems, and using WiFi for enterprise activation. Also, Progent can explain the role of operational policies in the BlackBerry Enterprise system and assist your company to select and install sensible security options.

Progent's Microsoft-certified Microsoft Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your existing Microsoft Exchange Server infrastructure for working in conjunction with BlackBerry BES Server or migrate your BlackBerry system to the latest edition of Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for installing, administering, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in an email system powered by Microsoft Exchange Server. Progent's BlackBerry consultant offers expertise in important areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can show you how to install and delete BlackBerry device clients on Exchange Server and Windows Active Directory, configure, track, and manage BlackBerry BES Server, manage BlackBerry handhelds and user accounts, back up and support storage groups, configure permissions, set up the Mobile Data System and IM, implement access control lists, control Exchange Server data flow, generate, edit, and assign WLAN and VPN configurations, implement SNMP traps for alerts, and generate management reports to summarize SNMP data.

Progent's BlackBerry consultant can help you with your BlackBerry technology in a number of environments that can include Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Consulting FirmProgent offers the support of a BlackBerry Certified Solution Designer to assist your business to design, install, test, repair, and produce documentation for a wireless environment built on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's advanced engineering services for BlackBerry technology include business and network needs assessment, system design, installation planning and implementation, performance tuning, configuration of a fault-tolerant environment, data backup and business recovery planning, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your technical objectives and to create a mobile wireless environment that fits within your IT budget and supports your business plans. Progent can explain the implications of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's suitability to accommodate a BlackBerry Enterprise Server, assist your organization to determine which administration model and physical components meet your requirements, and evaluate your messaging system topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed decisions about alternatives for software editions, processors and mass storage, network topology, and application set up.

To maximize network security, Progent's BlackBerry expert can assist your company to choose and configure appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-certified security specialists to run network-wide security vulnerability and compliance validation and recommend improvements to account for your BlackBerry solution.

Call or Email Progent for Assistance from a RIM BlackBerry-Qualified Expert
To get in touch with Progent about consulting expertise for BlackBerry mobile wireless solutions, call 1-800-993-9400 or visit Contact Progent.
















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