Consulting Support Services for RIM BlackBerry Technology
RIM BlackBerry Support ServicesBlackBerry mobile smartphones from Research in Motion are one of today’s most successful solutions for maintaining mobile connectivity to messaging, calendars, web-based applications, and other vital business data. As the complexity of small company networks has expanded, and as the demand for world-class security, reliability, and disaster recovery has grown to be the standard for organizations of all sizes, effective integration and maintenance of RIM BlackBerry solutions has grown more challenging. To address areas such as data protection, business continuity, and synchronization of BlackBerry handhelds with diverse messaging servers and corporate databases, small organizations often resort to external consulting firms who specialize in BlackBerry integration and maintenance.

Progent offers the expertise of BlackBerry-qualified consultants who can assist small businesses to design, administer, and repair BlackBerry environments affordably and effectively, eliminating the need for an in-house BlackBerry solutions expert and reducing the expense and stress of supporting wireless workers. Progent's BlackBerry technology engineers have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified network security specialists. This breadth of knowledge, coupled with Progent's proven online service delivery capabilities, provides small companies an economical alternative for incorporating RIM BlackBerry technology productively into their business information system.

Progent's experts can help your company with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your data and messaging systems function efficiently with BlackBerry BES Server. Progent can also assist you to migrate from previous versions of BlackBerry and Microsoft technology, set up easy-to-use administration tools so you can track and support BlackBerry devices across your business, define security policies that make sense for your company, develop custom mobile applications, and ensure that your IT network architecture is properly designed to accommodate your BlackBerry users. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry information is incorporated in your regular backup procedures so that it can be recovered rapidly and thoroughly.

BlackBerry Enterprise Server Integration Services
The BlackBerry BES Server gives companies a single and secure mechanism for incorporating BlackBerry wireless devices into their messaging, collaboration, and application infrastructure. BlackBerry BES Server allows wireless BlackBerry users to connect to Exchange, IBM Lotus Domino, or Groupwise email and to synchronize BlackBerry smartphones with PC desktops to ensure consistent information for collaborative programs such a calendars, address books, to-do lists, instant messaging, and custom business programs. Due to BlackBerry BES Server integration with Exchange, users with BlackBerry handsets can have push-based access to Exchange email as well as to instant messaging-enabled software via Microsoft Communications Server and Lync Server integration.

BlackBerry BES Server Help

Progent's BlackBerry-certified consultants can show you how to design, implement, and maintain BlackBerry BES Server so that you optimize the efficiency of BlackBerry clients, simplify the administration of a BlackBerry solution, and reduce the expense of supporting a mobile workforce.

Expert RIM BlackBerry Technical Services Offered Remotely from Progent
Progent's certified BlackBerry support specialists are available online to provide prompt technical help to companies in the San Antonio region or throughout the state of Texas. Progent's seasoned online technical support experts have helped businesses resolve computer problems and reduce support expenses in each state in the United States and built a large following of loyal clients. (See Progent's client testimonials.)

Progent can provide online consulting support for a broad selection of technologies associated with BlackBerry software and devices including wireless synchronization, integration with Exchange, setting up BlackBerry Enterprise Server, and strengthening mobile security. Major RIM BlackBerry credentials earned by Progent's consulting professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support ServicesProgent's BlackBerry Certified Support Specialist can help your company to carry out basic support functions including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account settings, setting up messaging filters, modifying user profiles, update BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your corporate messaging solution. Progent's seasoned experts can also help your company to resolve a wide array of problems concerning synchronization, device detection, email reconciliation, web access, mobile connectivity, IM, PC software configuration, and BlackBerry Desktop Redirector.

As a leader in delivering countrywide remote support for small office networks, Progent offers fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your wireless technical support costs low and, by dealing with problems promptly, improves the efficiency of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry EngineersProgent's BlackBerry Certified Server Support Specialist can provide the skills needed to install and support the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry-certified expert can show you how to use tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to run critical tasks including troubleshooting enterprise activation issues, adding and deleting BlackBerry smartphone users, activating passwords, configuring over-the-air software loading and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and recovery processes.

Progent's BlackBerry-certified engineers can also assist you to use management software like the BlackBerry Administration Service for role-based management, resolving file attachment and data flow issues, and utilizing wireless LANs for activation. Also, Progent can help you understand the function of IT policies in the BlackBerry Enterprise environment and help you to define and implement appropriate security options.

Progent's Microsoft-certified Microsoft Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your existing Exchange infrastructure for operating smoothly with BlackBerry BES Server or migrate your BlackBerry solution to the most recent edition of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for installing, managing, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging system powered by Microsoft Exchange Server. Progent's BlackBerry engineer offers support skills in key technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can help you to install and remove BlackBerry device clients on Microsoft Exchange and Windows Active Directory, configure, track, and administer BlackBerry BES Server, administer BlackBerry smartphones and user accounts, back up and support storage groups, apply permissions, install the Mobile Data System and IM, deploy access control lists, control Exchange Server data flow, generate, update, and apply wireless LAN and VPN configurations, implement SNMP traps, and generate reports based on SNMP results.

Progent's BlackBerry-certified expert can support your BlackBerry solution in a number of settings that can include Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ExpertsProgent can provide the support of a BlackBerry Certified Solution Designer to assist you to design, deploy, test, troubleshoot, and document a mobile wireless solution based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's world-class engineering support services for BlackBerry include business and technology needs analysis, system architecture, installation planning and execution, performance optimization, design of a fault-tolerant environment, information backup and business recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your operational objectives and to create a wireless solution that fits within your IT budget and aligns with your business strategy. Progent can clarify the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's ability to support a BlackBerry BES Server, help your organization to decide which management approach and physical components meet your needs, and evaluate your messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart choices concerning alternatives for software versions, server hardware and storage, network topology, and application set up.

To optimize network protection, Progent's BlackBerry-certified expert can assist you to select and activate sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-qualified security engineers to run network-wide security assessment and compliance testing and recommend enhancements to support your BlackBerry solution.

Contact Progent for Assistance from a BlackBerry-Qualified Specialist
In order to get in touch with Progent about engineering expertise for BlackBerry wireless integration, call 1-800-993-9400 or go to Contact Progent.
















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