San Bernardino, CA Online Support from Certified Computer Network Service Professionals
Progent's network technical support services can deliver your San Bernardino, CA company cost-effective and dependable support from enterprise-class network engineers. By delivering IT support help when you require it, providing specialized expertise for critical technologies, offering value-added services such as 24x7 network monitoring, and invoicing only for services you use, Progent offers your San Bernardino, California business an affordable option for maximizing the productivity and profitability of small office information systems. Whether you maintain an on-premises system, rely on cloud infrastructure, or manage a hybrid cloud/on-premises solution, Progent is the intelligent way for organizations to create and maintain a robust and safe IT system and to have quick access to the experienced support typically available only to enterprises who are able to afford a sizeable in-house information technology organization.

For mid-size and large businesses, Progent offers co-sourcing and project management support to supplement the technical skills of your in-house IT support team. Co-sourcing can save money and help meet schedules for big projects like software development, disaster recover/business continuity preparedness, security audits, merging datacenters, or technology migrations.

Progent can in addition provide the services of accredited consultants to help your business to plan and execute your cloud computing strategy.

Main Products and Technologies Serviced by Progent for Business Networks in San Bernardino, California
Progent's group of certified consultants offers support for virtually all aspects of network technology used by businesses of any size. Practice areas served by Progent in San Bernardino include:

Service Delivery Options for San Bernardino, California Businesses
Progent has a selection of alternatives for providing small businesses with affordable IT services for troubleshooting, system architecture, hosting services, and network administration. Progent's paradigm for providing IT support is based on the Help Desk operational structure common to big IT support groups. Progent's Help Desk Service Mechanism ensures rapid response, thorough activity records, dependable follow-through, and strict expense monitoring for an array of network service delivery options that include remote troubleshooting, in-person help, top-level consulting, plus server hosting.

  • Remote Support
    Progentís Technical Response Center (TRC) offers emergency and scheduled remote assistance for Microsoft Windows, Linux, Apple, and Cisco-based systems in the United States and worldwide. Progent's seasoned support experts can help customers to troubleshoot and repair hardware and software problems without the cost or delay of on-premises service calls. The background of Progent's network consultants allows them to handle most network problems rapidly. For the most challenging problems, Progent's breadth of knowledge makes it possible to escalate support calls to advanced specialists. Progent offers a convenient, web-accessible registration process for first-time clients to accommodate emergency network problems and Progent charges by the minute with zero startup fees or minimums, so you pay only for the help you get. Experts available online include Cisco-qualified CCIE network engineers, Microsoft-qualified MCSEs, and GIAC-certified security professionals. Find out additional information about Progent's remote network troubleshooting services.

  • On-site Service
    Progent offers on-site computer support for registered clients in major metropolitan areas in the U.S. Progent's on-site support technicians can work in tandem with Progent's remote service experts to deliver small businesses the ideal combination: onsite support professionals when you need them plus the on-line help of Progent's seasoned team of network consultants, security professionals, and business application programmers. The response time for on-site support calls is typically under one business day. Progent requires no start-up or retainer fee for becoming a Progent client for onsite service. Find out more details concerning why to sign up for Progent's in-person network support services.

  • Phone Support
    Progent's Contact Center Services are intended for small and midsize businesses and local governments who need prompt and dependable access to an online Help Desk Call Center with efficient phone assistance, online troubleshooting capability, and enough technical depth for all needed problem escalation. Since smaller businesses usually have limited information technology funds and can provide little management bandwidth for dealing with network support, Progent's Contact Center Services can be the most efficient way to make sure that small business information systems stay productive. Read more details about Progent's Help Desk services.

  • Consulting Expertise
    Progent provides small and midsize businesses budget-friendly access to world-class IT professionals who can deliver assistance with vital technologies including Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Windows Server expertise, Cisco network design, network security consulting, non-stop network engineering, server virtualization strategies, plus integration, programming and training for business applications such as accounting, operations, reporting, sales automation, and productivity packages. Progent can help with short-term projects including site relocations and major system migrations, longer term initiatives like management information software development and support, database software development and administration support, and web development, continuing support such as server monitoring and network administration, or emergency services such as disaster recovery and malware removal.

  • Application Hosting
    Progent can host vital applications like Microsoft Exchange Server and Microsoft SQL to provide small and midsize companies with higher levels of availability, protection, and performance than is possible with the type of in-house data center that is realistically affordable for most small and midsize companies. Because Progent utilizes the same data centers that host the gear of many of the world's largest information technology companies, Progent can save you the expense of building and maintaining the infrastructure required for world-class cooling, electrical failover, and uninterruptible Internet connectivity. For managed applications, Progent can also make sure that upgrades and revisions remain current, security and efficiency is constantly monitored, and systems are regularly archived and available for full and rapid restoration. Find out additional information about Progent's hosting for Microsoft Exchange Server and other mission-critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting provides full hosting for all of a small or midsize organization's production servers in a setting that not only provides the highest degree of availability and expandability but that is also easy for customers to migrate to a different support provider or to bring in-house when your situation calls for it. Progent's Private Cloud hosting service is founded on proven virtual server techniques that permit businesses with multi-vendor networks to save significantly on the expense of hardware, system maintenance, and network administration while achieving enterprise-class reliability and an unprecedented degree of vendor options. In contrast to ordinary Software as a Service hosting offerings, Progent's Private Cloud Hosting encompasses all server-based software in a single centrally managed service, can handle the mixed- OS and loosely standardized networks common with small businesses, and keeps ownership of the software in the customer's hands so that migrating to a new virtualized system is quick, safe, and inexpensive. This avoids ending up a captive to a single hosting service while still offering all the savings associated with ASP and SaaS hosting services.

  • Hybrid Cloud Migration Services
    Progent can provide expert remote consulting services to help businesses of all sizes connect their networks with popular public cloud platforms such as Azure and Amazon Web Services. Progent can help your it team to plan and manage cost-effective environments that support Windows and Linux systems and apps in either cloud-only systems or in hybrid architectures that combine local IT assets as well as public cloud services. To help you to integrate public clouds with networks, Progent can provide a range of cloud integration support services such as Office 365 integration with on-premises installations of Exchange, Microsoft Azure planning and integration services, Amazon Web Services cloud migration, and Amazon Web Marketing Service development and debugging. Progent has over 15 years of background providing high-level consulting services remotely, and Progent can make sure you complete your cloud migration initiatives quickly and affordably.

Why Progent Is the Right Choice for San Bernardino, California Small Businesses
Progent's size, breadth and depth of technical skill, and familiarity with corporate network support allow small companies to sidestep the pitfalls related to over dependence on small support firms or independent engineers.

Teaming with Progent's Experts allows your company to:

  • Avoid Excessive Reliance on Freelance Consultants
    For network support, smaller companies often rely heavily on individual engineers. Though freelance support engineers have lower overhead than larger IT service firms and can typically bill apparently lower fees, freelancers are often too busy to react quickly to urgent network problems. If an independent consultant is occupied with different customer, sick, on travelling, or in training, the lack of backup staff may force your business to wait for assistance during a crisis. The more your small business grows, system unavailability or difficulties with critical applications get more costly. The dollars you believed you were conserving on a freelancer can be eaten up fast because of lost productivity. In addition, when independent engineers confront new problems, the unavailability of a large consulting team to fall back on for assistance forces them to learn in place while your company winds up with the costs for their ongoing training.

  • Gain Access to Experts in Complex Information Technology Solutions
    Many small service firms or independent engineers specializing in small business network consulting may excel at delivering connect-the-dots fixes but lack the background to deal efficiently with complicated IT configurations with mixed operating systems, numerous locations, Voice over IP implementations, mobile clients, integrated financial and operational software, data-driven web sites, and specialized line-of-business applications. Progent's experience with global enterprises and Progent's large group of specialists can benefit your business because enterprise networks are by nature complex, support problems require thorough knowledge in many technical areas, and reaching a high level of stability, availability, and security requires industry-tested best practices.

  • Create a Firm Foundation for Seamless Growth
    Small companies often start with an IT system implemented on a tight budget. Lacking a strong basis, a series of improvised fixes commonly get thrown onto of a tenuous structure. As a company evolves, reliability and scalability issues can undermine the productivity of the business. These environments need proper evaluation, intelligent strategic planning, and in-depth expertise to migrate to an IT infrastructure that will provide the solid basis to meet critical business requirements and ease future growth.

  • Work with Solution Finders, Not Product Resellers
    Smaller companies require direction and insight to navigate through an increasingly complex array of IT options available for enabling business growth and improving productivity. Businesses do not need a network engineer or service organization that attempts to promote products. Progent eliminates conflicts of interest by not reselling hardware and software. Progent sells consulting and services exclusively. This allows Progent to match technical services with the real interests of customers. Combining IT support and product reselling can result in a conflict where the proposed solution is built around a preselected vendor rather than being driven by the actual requirements of a client.

Contact Progent
In case your San Bernardino, California business wants to contact Progent to find out about IT outsourcing, consulting, or tech support services, call 800-993-9400 or go to Contact Progent.

Immediate Online Technical Assistance
For fast online assistance, you can call Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).
















© 2002- 2017 Progent Corporation. All rights reserved.