Consulting and Technical Support for BlackBerry Technology
RIM BlackBerry Support ServicesBlackBerry wireless PDAs were once one of the most popular products for maintaining anytime-anywhere connectivity to email, scheduling, web programs, and other critical business data. Progent offers San Diego, California businesses support from BlackBerry-certified consultants who can help companies to maintain existing BlackBerry environments or migrate efficiently to a current smartphone platform.

As the sophistication of small business networks has increased, and as the need for enterprise-class protection, dependability, and recoverability has grown to be the standard for organizations of all sizes, successful deployment and support of BlackBerry solutions has grown increasingly difficult. To handle issues like security, business continuity, and synchronization of BlackBerry smartphones with a variety of email servers and corporate databases, small businesses frequently resort to external support professionals who specialize in BlackBerry integration and troubleshooting.

Progent can provide the expertise of BlackBerry-qualified consultants who can assist small businesses to design, administer, and troubleshoot BlackBerry-based environments economically and effectively, eliminating the necessity for an internal BlackBerry solutions expert and lowering the cost and hassle of maintaining mobile work groups. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified security specialists. This range of knowledge, coupled with Progent's efficient remote support capabilities, gives small businesses a budget-friendly alternative for integrating RIM BlackBerry technology productively into their information network.

Progent's consultants can help your company with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Exchange Server setup so that your database and messaging systems operate efficiently with BlackBerry BES Server. Progent can also assist you to migrate from older editions of BlackBerry and Microsoft technology, set up easy-to-use management utilities to enable you to monitor and support BlackBerry smartphones across your company, recommend security policies that make sense for your business, develop custom wireless applications, and make sure that your IT network architecture is properly designed to handle your BlackBerry clients. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry data is included in your scheduled backup processes in order that it can be recovered quickly and thoroughly.

Consulting and Technical Support Services for BlackBerry Enterprise Server
BlackBerry Enterprise Server (BES) streamlines management and maintenance of BlackBerry wireless handsets, providing a centralized platform for controlling key jobs like smartphone installation, updates, and deactivation and also providing a solid infrastructure for data protection and fault tolerance. BlackBerry Enterprise Server (BES) supports seamless integration between Microsoft Exchange, Groupwise, or IBM Lotus Domino messaging platforms and BlackBerry handsets and allows wireless synchronization.

RIM BlackBerry Enterprise Server Integration Support

BlackBerry BES Server provides a variety of data protection capabilities starting with automatic data encryption of messages sent between a BlackBerry wireless handset and BlackBerry BES Server using AES or Triple Data Encryption Standard (Triple DES). BES Server also allows great flexibility in adjusting levels of security to match the specific requirements of your environment. Progent's BlackBerry authorized engineers can assist your company to select advanced security features and enable them wirelessly. Samples of these wirelessly selectable security features include:

  • Disable a smartphone
  • Erase information from a lost or stolen BlackBerry device
  • Lock out Bluetooth
  • Activate built-in defenses against malicious attacks

BlackBerry Enterprise Server also offers flexibility in selecting ways to prevent BlackBerry users from loading or executing unsafe or prohibited code. Progent can assist you to choose protective processes such as:

  • List exactly which programs are permitted on the device
  • Prevent third-party software from allocating persistent storage on the smartphone
  • Select what resources external programs can access on the device
  • Restrict the types of connections third-party software running on the BlackBerry smartphone can establish
  • Block all external software from being loaded or executed on the BlackBerry smartphone

Professional RIM BlackBerry Consulting Support Services Available Remotely from Progent
Progent's authorized BlackBerry engineers are accessible remotely to deliver expert technical help to companies in the San Diego region or throughout the state of California. Progent's seasoned online technical support experts have helped IT organizations resolve network issues and cut IT service costs in each state in the U.S. and built a large base of loyal clients. (Refer to Progent's client testimonials.)

Progent can provide online help for a broad array of technologies related to RIM BlackBerry software and devices such as wireless synchronization, configuration with Microsoft Exchange, setting up BlackBerry BES Server, and strengthening mobile security. Important RIM BlackBerry certifications earned by Progent's consulting experts include:

BlackBerry Certified Support Specialist
Blackberry HelpA Progent BlackBerry Certified Support Specialist can help you to perform basic support operations including configuring BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account configurations, launching messaging filters and auto-signature, modifying user profiles, upgrading BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to run with your company messaging solution. Progent's seasoned experts can in addition help you to troubleshoot a broad range of problems associated with synchronization, device recognition, messaging consistency, web browsing, mobile connections, Instant Messaging, workstation application installation, and Desktop Redirector.

As a top innovator in delivering countrywide remote technical assistance for small office IT networks, Progent offers fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your BlackBerry technical support expenses at a minimum and, by dealing with issues quickly, improves the efficiency of your BlackBerry users.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ConsultingProgent can provide the support of a BlackBerry Certified Solution Designer to assist your business to plan, install, validate, repair, and document a wireless environment based upon the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's world-class consulting support services for BlackBerry include business and technology needs analysis, system architecture, deployment planning and execution, performance optimization, configuration of a high-availability environment, information backup and business recovery consulting, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your operational goals and to design a mobile wireless system that fits within your information technology budget and aligns with your business plans. Progent can clarify the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's ability to support a BlackBerry Enterprise Server, assist you to decide which administration approach and hardware products meet your needs, and evaluate your messaging system topology. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make informed choices concerning options for software editions, processors and storage, network design, and application configuration.

To optimize system security, Progent's BlackBerry-certified consultant can help your company to select and configure appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-qualified security specialists to run company-wide security vulnerability and compliance testing and recommend enhancements to support your BlackBerry solution.

Contact Progent to Get Support from a RIM BlackBerry-Certified Specialist
To contact Progent about professional support for BlackBerry mobile wireless solutions, call 1-800-993-9400 or go to Contact Progent.
















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