Consulting and Technical Support Services for RIM BlackBerry Solutions
BlackBerry ConsultantsBlackBerry mobile smartphones from Research in Motion are one of the most popular solutions for maintaining anytime-anywhere access to email, calendars, web-based applications, and other critical business information. As the sophistication of small company networks has increased, and as the demand for enterprise-class security, dependability, and disaster recovery has become the standard for organizations regardless of size, effective deployment and maintenance of BlackBerry solutions has become more challenging. To address issues such as security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of email servers and corporate databases, small businesses frequently resort to outside support firms who specialize in RIM BlackBerry integration and maintenance.

Progent can provide the expertise of BlackBerry-qualified consultants who can help small organizations to plan, administer, and repair BlackBerry environments affordably and efficiently, dispensing with the necessity for an in-house BlackBerry solutions expert and reducing the expense and hassle of maintaining wireless work groups. Progent's BlackBerry technology engineers have in-depth backgrounds working with Progent's Microsoft-Gold certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified security specialists. This range of experience, combined with Progent's proven online support model, gives small companies a budget-friendly solution for integrating BlackBerry technology productively into their business information system.

Progent's engineers can assist you with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Exchange Server setup so that your database and messaging systems function optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous versions of BlackBerry and Microsoft technology, configure easy-to-use administration utilities to help you monitor and control BlackBerry smartphones across your business, recommend security policies that are right for your business, develop custom mobile applications, and make sure that your IT network architecture is appropriately configured to accommodate your BlackBerry clients. In addition, Progent's business continuity consultants can help ensure that your BlackBerry data is included in your scheduled backup procedures in order that it can be recovered quickly and thoroughly.

Technical Services for BlackBerry Enterprise Server
BlackBerry Enterprise Server (BES) streamlines administration and support of RIM BlackBerry devices, offering a single platform for handling key tasks like device installation, updates, and deactivation while also offering a strong foundation for data protection and fault tolerance. BlackBerry Enterprise Server (BES) supports transparent integration between Microsoft Exchange, Groupwise, or Lotus Domino messaging servers and BlackBerry smartphones and allows remote synchronization.

BlackBerry BES Server Configuration Assistance

BlackBerry Enterprise Server includes a wealth of data protection options starting with advanced encryption of information sent between a BlackBerry device and BES Server based on Advanced Encryption Standard (AES) or Triple Data Encryption Standard (Triple DES). BlackBerry BES Server also permits great versatility in selecting levels of security to meet the special requirements of your mobile network. Progent's BlackBerry authorized consultants can assist you to select powerful security functions and enable them wirelessly. Examples of these over-the-air selectable security settings include:

  • Disable a BlackBerry device
  • Erase data from a missing BlackBerry device
  • Disable Bluetooth
  • Activate built-in defenses against malicious attacks

BES Server also offers flexibility in determining mechanisms to keep BlackBerry users from loading or executing unsafe or unauthorized software. Progent can help you to choose blocking processes like:

  • List precisely what applications are allowed on the device
  • Prevent third-party programs from using non-volatile storage on the BlackBerry device
  • Determine what functions third-party programs can access on the BlackBerry device
  • Limit the kinds of access third-party programs running on the BlackBerry smartphone can initialize
  • Prevent all external applications from being loaded or executed on the BlackBerry device

Some Ways That Progent Can Help Your Business to Maintain and Support Your BlackBerry Solution
Progent can provide an experienced BlackBerry support who has been awarded certifications from RIM in all major facets of BlackBerry technology. Progent's BlackBerry consulting skills span areas from troubleshooting synchronization problems to architecting mobile productivity solutions built around BlackBerry Enterprise Server. These BlackBerry credentials and their associated practice areas include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ExpertsProgent can provide the support of a BlackBerry Certified Solution Designer to help you to plan, install, validate, troubleshoot, and produce documentation for a mobile wireless solution based on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's world-class engineering support services for BlackBerry include business and network needs analysis, solution architecture, deployment planning and execution, performance tuning, configuration of a fault-tolerant architecture, data backup and disaster recovery consulting, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your operational objectives and to design a wireless solution that fits within your IT budget and aligns with your business plans. Progent can explain the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's suitability to accommodate a BlackBerry Enterprise Server, help you to decide which management approach and equipment meet your requirements, and analyze your email and messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make smart choices concerning options for software versions, server hardware and mass storage, network architecture, and application configuration.

To maximize system protection, Progent's BlackBerry consultant can assist you to choose and configure appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-certified security engineers to run company-wide security vulnerability and compliance validation and suggest improvements to account for your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for installing, administering, tracking, and maintaining one or several BlackBerry BES Servers in a messaging system based on Microsoft Exchange Server. Progent's BlackBerry-certified engineer offers expertise in key areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can show you how to install and remove BlackBerry smartphone clients on Microsoft Exchange Server and Windows Active Directory, set up, track, and administer BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, archive and maintain storage groups, apply permissions, set up the Mobile Data System (MDS) and IM, install access control lists, manage Exchange data flow, create, edit, and apply wireless LAN and Virtual Private Network configurations, implement SNMP traps for alerts, and produce reports to summarize SNMP results.

Progent's BlackBerry consultant can help you with your BlackBerry solution in a variety of environments that can include Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

Call or Email Progent to Get Help from a RIM BlackBerry-Certified Expert
If you wish to contact Progent about engineering help for BlackBerry wireless technology, call 1-800-993-9400 or visit Contact Progent.
















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