Consulting and Technical Support Services for Research In Motion BlackBerry Solutions
RIM BlackBerry Support ServicesBlackBerry wireless PDAs from Research in Motion are among today’s most popular products for achieving anytime-anywhere access to email, calendars, web applications, and other critical business information. As the complexity of small company IT technology has expanded, and as the need for enterprise-class protection, dependability, and disaster recovery has become the norm for companies regardless of size, successful integration and maintenance of BlackBerry technology has grown increasingly difficult. To handle issues like security, business continuity, and synchronization of BlackBerry handhelds with a variety of email systems and shared databases, small organizations frequently resort to external consulting firms who offer expertise in BlackBerry integration and troubleshooting.

Progent can provide the services of BlackBerry-qualified engineers who can help small businesses to plan, manage, and repair BlackBerry-based environments affordably and efficiently, dispensing with the requirement for an in-house BlackBerry solutions expert and lowering the expense and hassle of supporting mobile workers. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified security professionals. This range of experience, coupled with Progent's efficient remote support model, provides small businesses an affordable solution for incorporating RIM BlackBerry technology productively into their business information system.

Progent's consultants can assist you with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your database and messaging infrastructure operate efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older versions of BlackBerry and Microsoft technology, configure streamlined management tools so you can monitor and control BlackBerry devices throughout your company, recommend security policies that make sense for your business, customize mobile software, and ensure that your network infrastructure is properly designed to accommodate your BlackBerry users. Also, Progent's business continuity consultants can help make sure that your BlackBerry information is included in your regular backup processes so that it can be restored quickly and thoroughly.

BlackBerry BES Server Technical Help
The BlackBerry Enterprise Server gives companies a centralized and safe mechanism for incorporating BlackBerry wireless devices into their messaging, groupware, and software application infrastructure. BlackBerry BES Server enables mobile BlackBerry clients to connect to Microsoft Exchange, IBM Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry devices with workstations to ensure up-to-date information for applications like calendars, address books, to-do lists, instant messaging, and specialized business software. Thanks to BlackBerry Enterprise Server support for Microsoft Exchange, users with BlackBerry smartphones have effortless connectivity with Exchange email as well as to IM-capable applications via Microsoft Office Communications Server and Lync Server 2010 support.

BlackBerry Enterprise Server Consulting Support

Progent's BlackBerry-certified engineers can assist you to design, install, and troubleshoot BlackBerry Enterprise Server so you can optimize the productivity of BlackBerry clients, streamline the management of a BlackBerry solution, and lower the expense of maintaining mobile workers.

How Progent Can Help You to Maintain and Support Your BlackBerry Solution
Progent can deliver an experienced engineer who has been awarded certifications from RIM in all major aspects of BlackBerry technology. Progent's BlackBerry support skills span areas from troubleshooting synchronization issues to designing mobile productivity solutions built around BlackBerry BES Server. These BlackBerry credentials and their respective skill sets include:

BlackBerry Certified Server Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Server Support Specialist can provide the knowledge required to install and support the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry specialist can help you to use resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to run important tasks such as troubleshooting enterprise activation problems, adding and deleting BlackBerry device users, activating passwords, implementing over-the-air software loading and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and recovery mechanisms.

Progent's BlackBerry-certified consultants can also assist you to use administration tools like the BlackBerry Administration Service for role-based administration, resolving attachment and data flow issues, and using wireless LANs for enterprise activation. Also, Progent can explain the function of IT policies in the BlackBerry Enterprise system and help you to define and install appropriate security options.

Progent's Microsoft-certified Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your current Exchange architecture for working smoothly with BlackBerry BES Server or move your BlackBerry solution to the latest edition of Microsoft Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for installing, managing, tracking, and maintaining one or several BlackBerry Enterprise Servers in a messaging system based on Exchange Server. Progent's BlackBerry engineer offers support skills in important technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can show you how to install and delete BlackBerry smartphone users on Exchange Server and Microsoft Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry handhelds and user accounts, archive and maintain storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, install access control lists, manage Microsoft Exchange Server data flow, generate, edit, and assign wireless LAN and Virtual Private Network configurations, implement SNMP traps, and produce reports to summarize SNMP results.

Progent's BlackBerry consultant can support your BlackBerry solution in a number of environments that can include Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ConsultingProgent offers the support of a BlackBerry Certified Solution Designer to help your company to design, deploy, validate, repair, and produce documentation for a mobile wireless environment built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's advanced consulting support services for BlackBerry technology include business and technology needs analysis, solution design, roll-out strategy and implementation, performance tuning, configuration of a fault-tolerant architecture, information backup and disaster recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your functional objectives and to create a mobile wireless system that meets your information technology budget and supports your business plans. Progent can clarify the impact of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's suitability to accommodate a BlackBerry Enterprise Server, help you to decide which management approach and equipment meet your needs, and analyze your messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can arrive at informed choices about options for software versions, processors and mass storage, network architecture, and application set up.

To optimize system protection, Progent's BlackBerry-certified consultant can help you to choose and activate appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-qualified security engineers to perform company-wide security vulnerability and compliance validation and recommend improvements to account for your BlackBerry environment.

Contact Progent to Get Assistance from a BlackBerry-Certified Specialist
If you wish to get in touch with Progent about technical expertise for BlackBerry wireless integration, phone 1-800-993-9400 or go to Contact Progent.
















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