Enterprise-class Remote Consulting Expertise for BlackBerry Environments
RIM BlackBerry Remote Configuration HelpSafe and reliable connectivity from smartphones to email systems like Exchange, Lotus, or Groupwise has become a strategic requirement for businesses of any size who want to optimize productivity. RIM's BlackBerry smartphones and the BlackBerry Enterprise Server (BES) are some of the most popular technologies for building and managing mobile connectivity. However, maintaining efficient BlackBerry systems has become complex due to the sophisticated mechanisms that exist to meet the requirement for world-class protection and non-stop operation. Progent's BlackBerry certified consultants are experienced at delivering remote consulting and support services for BlackBerry systems, reducing service expenses and resolving issues faster than is possible with ordinary on-site service providers.

Progent maintains a seasoned team of online engineers certified to maintain IT system that incorporate technology from all major suppliers. (See technical certifications of Progent's engineers.) Progent's Cisco-certified CCIE network engineers can assist you to resolve challenging problems with your infrastructure. Progent's Apple certified support staff can help you to interface Macintosh computers with your mobile connectivity environment and can provide help with Apple iPhone integration and management. Progent's Linux specialists can offer help in supporting application servers powered by various implementations of Linux including RedHat, SUSE Linux, Debian-GNU, CentOS Linux, Ubuntu Linux, Mandriva Linux, PCLOS, fedora Linux, and Gentoo Linux. This breadth of support skills permits Progent to act as a convenient solution for any IT assistance needed in multi-vendor environments and avoids the finger-pointing that small companies commonly encounter when looking for computer support.

Progent's network security engineers have been awarded top security accreditations including Global Information Assurance Certification and ISSAP. Progent's enterprise-class security professionals can help you make smart choices in selecting from the many options available with configuring BES Server and can also create and validate a corporate-wide security environment that makes sense for your business. Progent's security consulting services for small companies include a pair of economical security vulnerability scanning service packages that allow small businesses to receive an independent security evaluation from a Progent security engineer to determine potential risks in the security profile you present on both sides of your firewall.

BlackBerry Enterprise Server (BES) Technical Help
The BlackBerry Enterprise Server (BES) gives businesses a centralized and secure source for incorporating BlackBerry smartphones into their messaging, collaboration, and application infrastructure. BlackBerry Enterprise Server (BES) allows wireless BlackBerry users to connect to Microsoft Exchange Server, IBM Lotus Domino, or Groupwise messaging and to synchronize BlackBerry devices with workstations to ensure data consistency for collaborative programs like calendars, contact lists, to-do lists, notes, and custom business software. Due to BlackBerry BES Server support for Exchange, mobile workers carrying BlackBerry smartphones have effortless connectivity with Exchange email and to instant messaging-enabled software through Microsoft Office Communications Server and Lync Server 2010 integration.

BlackBerry BES Server Consulting Support

Progent's BlackBerry-certified consultants can assist you to design, implement, and troubleshoot BlackBerry BES Server so that you optimize the productivity of BlackBerry users, simplify the management of a BlackBerry solution, and lower the cost of maintaining mobile workers.

Progent's Online BlackBerry-Qualified Technical Support is Fast and Economical
For businesses in San Francisco, California who want quick and affordable help from a qualified BlackBerry support expert, Progent delivers efficient remote assistance from a seasoned support staff who have provided IT solutions to organizations in each state in the United States. (See Progent's customer testimonials.)

Remote consulting services eliminates travel expense and lets engineers fix problems rapidly, allowing you to reduce wasted productivity. Progent's RIM BlackBerry specialists have been awarded certifications in the entire range of BlackBerry technologies and can provide professional help in areas such as fixing synchronization problems, setting up BlackBerry Enterprise Server, and designing a secure, high-availability system architecture for RIM BlackBerry users. Certifications held and skill sets offered by Progent's BlackBerry professionals include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer HelpProgent can provide the services of a BlackBerry Certified Solution Designer to assist you to plan, deploy, validate, repair, and produce documentation for a wireless solution based on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's world-class consulting services for BlackBerry technology include business and technology requirements assessment, system architecture, installation strategy and implementation, performance tuning, configuration of a fault-tolerant environment, information backup and disaster recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your technical objectives and to create a mobile wireless system that fits within your IT budget and aligns with your business plans. Progent can clarify the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing network infrastructure's ability to support a BlackBerry BES Server, assist you to decide which management model and hardware products meet your needs, and analyze your email and messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make informed decisions about options for software versions, server hardware and storage, network design, and application set up.

To maximize system security, Progent's BlackBerry consultant can help your company to choose and enable sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-certified security engineers to run company-wide security vulnerability and compliance testing and suggest improvements to account for your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for installing, managing, tracking, and maintaining one or multiple BlackBerry BES Servers in a messaging system powered by Exchange. Progent's BlackBerry engineer has support skills in key areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can help you to add and remove BlackBerry smartphone users on Microsoft Exchange Server and Windows Active Directory, configure, track, and manage BlackBerry BES Server, administer BlackBerry devices and user accounts, archive and manage storage groups, configure permissions, set up the Mobile Data System and IM, deploy access control lists, manage Microsoft Exchange data flow, create, update, and apply WLAN and VPN configuration sets, set up SNMP traps, and produce management reports based on SNMP results.

Progent's BlackBerry-certified expert can help you with your BlackBerry solution in a number of settings that can include Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

Contact Progent to Get Support from a RIM BlackBerry-Certified Specialist
To ask Progent about professional assistance for BlackBerry wireless solutions, phone 1-800-993-9400 or see Contact Progent.
















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