Overview of Progent's Support Expertise for RIM BlackBerry Solutions
RIM BlackBerry Consulting ServicesMobile access to messages, contacts, schedules, and the web is a vital feature of information systems for companies of any size. BlackBerry handhelds are among the most powerful solutions for maintaining anywhere, anytime communications. However the network architecture needed to accommodate BlackBerry handhelds has grown significantly more sophisticated as the demand for fault tolerance and rock-solid security has increased. Progent's BlackBerry certified consultants focus in delivering small businesses world-class network support and troubleshooting services that are economical and efficient.

Being a Microsoft Gold Partner with more than a decade of experience consulting on MS Exchange Server, Progent's consultants can give you access to in-depth assistance in incorporating RIM BlackBerry and Microsoft products by offering services such as Exchange 2010 Server consulting as well as by delivering related support services such as Microsoft Lync Server 2010 integration and Microsoft Office Communications Server consulting to manage IM and rich presence. Progent's MS SQL 2016 integration consultants and MS SQL Server 2014 consultants can set up and repair your SQL server to operate efficiently with BlackBerry Enterprise Server (BES), and Progent's Microsoft Data Protection Manager experts can help you to develop archiving and restore procedures to preserve your data and reduce productivity loss in the event of a crash of your messaging solution.

Progent also maintains one of the country's largest teams of Cisco certified CCIE network engineers who are accessible online to provide advanced support for architecting and repairing your network infrastructure so that it accommodates your BlackBerry solution with a high degree of fault tolerance, expandability, security, and manageability. Cisco Certified Internetwork Experts are highly-qualified network experts who are awarded this top-level status only by completing intense examination by Cisco. CCIEs can resolve the most complicated issues surrounding network architecture, implementation, troubleshooting, and service.

BlackBerry BES Server Consulting and Technical Support
The BlackBerry Enterprise Server (BES) gives businesses a single and secure mechanism for incorporating BlackBerry smartphones into their email, collaboration, and software application infrastructure. BlackBerry Enterprise Server allows mobile BlackBerry users to access Exchange Server, Domino, or Novell GroupWise email and to synchronize BlackBerry smartphones with PC desktops to ensure up-to-date information for applications like schedules, address books, tasks, IM, and custom business software. Thanks to BlackBerry Enterprise Server (BES) support for Exchange, mobile workers carrying BlackBerry handsets can have push-based connectivity with Exchange messages as well as to IM-aware software through Microsoft Office Communications Server and Microsoft Lync Server support.

BlackBerry Enterprise Server Support Services

Progent's BlackBerry-qualified consultants can show you how to plan, install, and support BlackBerry Enterprise Server (BES) so that you optimize the productivity of BlackBerry users, simplify the management of a BlackBerry environment, and reduce the expense of maintaining mobile workers.

Expert BlackBerry Consulting and Technical Support Services Offered Online from Progent
Progent's certified RIM BlackBerry engineers are available by phone to provide prompt assistance to companies in the San Francisco area or throughout the state of California. Progent's experienced remote technical support team has helped businesses resolve computer problems and reduce IT service expenses in every state in the United States and established a substantial following of loyal clients. (See Progent's customer testimonials.)

Progent offers online assistance for a wide array of issues associated with RIM BlackBerry software and devices including synchronization, configuration with Exchange Server, setting up BlackBerry Enterprise Server (BES), and improving wireless security. Important BlackBerry credentials earned by Progent's consulting professionals include:

BlackBerry Certified Support Specialist
Blackberry Consulting FirmProgent's BlackBerry Certified Support Specialist can assist you to perform common support functions including configuring BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, launching e-mail filters and auto-signature, modifying user profiles, update BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to run with your company messaging software. Progent's certified service professionals can also help your company to troubleshoot a wide array of problems associated with synchronization, device detection, email reconciliation, web browsing, mobile connectivity, Instant Messaging, desktop software installation, and Desktop Redirector.

As a top innovator in providing countrywide remote consulting services for small office IT networks, Progent can provide responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your mobile support costs low and, by solving issues quickly, optimizes the productivity of your BlackBerry smartphone users.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent offers the services of a BlackBerry Certified Solution Designer to help you to design, install, test, repair, and document a wireless solution based upon the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's advanced engineering support services for BlackBerry include business and technology needs analysis, solution design, deployment planning and execution, performance optimization, design of a fault-tolerant architecture, data backup and disaster recovery consulting, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your operational goals and to create a wireless system that meets your IT budget and aligns with your business strategy. Progent can explain the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's ability to accommodate a BlackBerry Enterprise Server, assist you to decide which administration model and physical components meet your requirements, and evaluate your email and messaging system topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed choices concerning alternatives for software versions, server hardware and storage, network architecture, and application configuration.

To optimize network security, Progent's BlackBerry consultant can help you to choose and activate sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-certified security engineers to perform network-wide security assessment and compliance validation and suggest improvements to accommodate your BlackBerry environment.

Contact Progent to Get Support from a RIM BlackBerry-Certified Consultant
In order to get in touch with Progent about consulting assistance for BlackBerry mobile wireless technology, call 1-800-993-9400 or refer to Contact Progent.

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