Consulting Support for BlackBerry Technology
BlackBerry Support ServicesBlackBerry mobile PDAs were once one of the most successful products for maintaining location-independent access to email, calendars, web-based applications, and other critical business information. Progent can provide San Francisco, California businesses support from BlackBerry-qualified experts who can help organizations to maintain existing BlackBerry environments or migrate efficiently to a modern smartphone platform.

As the sophistication of small business IT technology has increased, and as the demand for world-class protection, reliability, and recoverability has grown to be the standard for organizations of any size, effective deployment and maintenance of RIM BlackBerry solutions has become more challenging. To handle areas such as security, business continuity, and synchronization of BlackBerry PDAs with diverse messaging systems and corporate databases, small organizations frequently turn to outside support professionals who specialize in BlackBerry integration and troubleshooting.

Progent can provide the services of BlackBerry-certified engineers who can help small organizations to plan, administer, and troubleshoot BlackBerry environments affordably and effectively, eliminating the need for an in-house BlackBerry solutions expert and reducing the cost and hassle of maintaining wireless workers. Progent's BlackBerry technology engineers have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security specialists. This range of experience, combined with Progent's proven online service delivery capabilities, gives small businesses an economical alternative for integrating RIM BlackBerry products seamlessly into their IT network.

Progent's consultants can assist your business with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Exchange Server setup so that your database and messaging infrastructure work optimally with BlackBerry BES Server. Progent can also assist you to upgrade from previous versions of BlackBerry and Microsoft technology, set up streamlined management tools so you can track and control BlackBerry devices throughout your business, define security policies that are right for your business, customize wireless software, and ensure that your IT network infrastructure is appropriately configured to handle your BlackBerry users. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry information is included in your regular backup processes in order that it can be recovered quickly and thoroughly.

BlackBerry Enterprise Server Consulting Services
The BlackBerry Enterprise Server (BES) offers companies a single and secure mechanism for incorporating BlackBerry smartphones into their messaging, collaboration, and software application environment. BlackBerry Enterprise Server (BES) allows wireless BlackBerry clients to connect to Microsoft Exchange, IBM Lotus Domino, or Groupwise email and to synchronize BlackBerry handsets with PC desktops to achieve consistent information for applications such a calendars, contact lists, tasks, IM, and specialized business software. Thanks to BlackBerry Enterprise Server (BES) support for Exchange Server, mobile workers carrying BlackBerry handsets can have effortless access to Exchange email and to instant messaging-aware applications via Microsoft Live Communications Server and Microsoft Lync Server support.

BlackBerry BES Server Support

Progent's BlackBerry-certified engineers can show you how to plan, configure, and support BlackBerry Enterprise Server so you can improve the efficiency of BlackBerry users, simplify the administration of a BlackBerry solution, and lower the cost of maintaining mobile workers.

Progent's Remote BlackBerry-Certified Consulting Services is Fast and Economical
For businesses in San Francisco, California who want quick and economical help from a qualified RIM BlackBerry support expert, Progent provides effective online help from a seasoned network support staff who have provided IT solutions to companies in each state in the United States. (See Progent's customer testimonials.)

Remote support eliminates travel costs and allows consultants to fix technical issues rapidly, allowing you to minimize lost productivity. Progent's BlackBerry specialists have been awarded certifications in all BlackBerry solutions and can provide expert support in fields including fixing synchronization issues, setting up BlackBerry Enterprise Server (BES), and creating a protected, fault-tolerant network infrastructure for BlackBerry users. Credentials held and practice areas mastered by Progent's BlackBerry professionals include:

BlackBerry Certified Support Specialist
Blackberry ExpertsProgent's BlackBerry Certified Support Specialist can help you to carry out common support functions including configuring BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account configurations, setting up e-mail filters, changing user profiles, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to operate with your corporate email solution. Progent's seasoned service professionals can also assist you to resolve a wide array of issues concerning synchronization, device recognition, email reconciliation, web browsing, wireless connections, IM, desktop software configuration, and Desktop Redirector.

As a leader in providing countrywide remote help for small business IT networks, Progent can provide quick and economical contact with a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your wireless support expenses low and, by handling problems promptly, improves the efficiency of your BlackBerry smartphone clients.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for deploying, administering, monitoring, and troubleshooting one or several BlackBerry BES Servers in a messaging environment powered by Exchange. Progent's BlackBerry engineer has expertise in important technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can show you how to add and delete BlackBerry device clients on Exchange and Windows Active Directory, configure, monitor, and manage BlackBerry BES Server, administer BlackBerry handhelds and user accounts, back up and maintain storage groups, apply permissions, install the MDS and IM, install access control lists, manage Microsoft Exchange Server data flow, generate, update, and assign WLAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and produce management reports to summarize SNMP data.

Progent's BlackBerry consultant can help you with your BlackBerry technology in a number of environments such as Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent can provide the services of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, test, repair, and document a mobile wireless solution based upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's high-level consulting services for BlackBerry include business and technology requirements analysis, solution design, roll-out planning and execution, performance optimization, design of a high-availability architecture, data backup and disaster recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your technical objectives and to design a wireless environment that fits within your IT budget and aligns with your business strategy. Progent can clarify the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, evaluate your current network architecture's ability to support a BlackBerry Enterprise Server, assist you to decide which management approach and equipment match your needs, and evaluate your email and messaging environment topology. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed choices about alternatives for software versions, server hardware and mass storage, network topology, and application configuration.

To optimize network security, Progent's BlackBerry-certified expert can assist your company to choose and configure sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-qualified security engineers to perform company-wide security assessment and compliance validation and recommend enhancements to accommodate your BlackBerry solution.

Contact Progent for Help from a RIM BlackBerry-Qualified Specialist
To contact Progent about consulting help for BlackBerry mobile wireless technology, phone 1-800-993-9400 or see Contact Progent.
















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