Consulting Support Services for Research In Motion BlackBerry Solutions
BlackBerry wireless PDAs from Research in Motion are one of today’s most successful products for maintaining anytime-anywhere access to messaging, scheduling, web applications, and other vital business data. As the complexity of small business networks has increased, and as the need for world-class protection, dependability, and disaster recovery has grown to be the norm for companies of all sizes, successful deployment and maintenance of BlackBerry solutions has become increasingly difficult. To deal with areas like data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of email servers and company databases, small organizations often turn to external consulting firms who offer expertise in BlackBerry installation and maintenance.
Progent offers the expertise of BlackBerry-certified engineers who can assist small organizations to design, administer, and troubleshoot BlackBerry solutions economically and efficiently, dispensing with the need for an in-house BlackBerry technology expert and lowering the cost and stress of supporting wireless workers. Progent's BlackBerry technology specialists have in-depth experience working with Progent's Microsoft-Gold certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified network security professionals. This range of knowledge, coupled with Progent's proven online support capabilities, gives small companies a budget-friendly solution for incorporating BlackBerry products seamlessly into their IT network.
Progent's consultants can assist your company with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your data and email infrastructure work efficiently with BlackBerry BES Server. Progent can also assist you to upgrade from older releases of BlackBerry and Microsoft software, set up streamlined administration tools so you can monitor and control BlackBerry smartphones across your business, define security policies that are right for your business, customize mobile applications, and make sure that your IT network architecture is appropriately designed to handle your BlackBerry users. Also, Progent's business continuity specialists can help make sure that your BlackBerry information is included in your regular backup procedures in order that it can be recovered rapidly and thoroughly.
Integration Support for BlackBerry BES Server
BlackBerry Enterprise Server (BES) simplifies administration and support of BlackBerry wireless handsets, offering a single platform for handling critical tasks like device installation, updates, and deactivation and offering a solid foundation for security and fault tolerance. BlackBerry BES Server delivers seamless communication between Exchange, Groupwise, or Domino messaging servers and BlackBerry handsets and supports over-the-air synchronization.
BlackBerry BES Server offers a wealth of data protection options beginning with automatic encryption of messages sent between a BlackBerry smartphone and BlackBerry Enterprise Server based on Advanced Encryption Standard or Triple Data Encryption Standard. BES Server also allows excellent versatility in selecting degrees of protection to meet the specific needs of your mobile environment. Progent's BlackBerry authorized consultants can assist your company to select powerful security features and enable them wirelessly. Examples of these over-the-air selectable security features include:
- Disable a smartphone
- Wipe information from a lost or stolen BlackBerry device
- Disable Bluetooth
- Enable internal protection against malicious attacks
BES Server also offers flexibility in determining ways to prevent mobile users from installing or executing unsecure or prohibited code. Progent can assist you to choose blocking techniques like:
- Specify precisely which programs are allowed on the device
- Prevent external software from allocating non-volatile memory on the smartphone
- Determine which resources third-party applications can use on the BlackBerry smartphone
- Limit the kinds of access third-party applications running on the device can establish
- Prevent all third-party applications from being loaded or executed on the device
Progent's Remote BlackBerry-Qualified Consulting Services is Fast and Economical
For companies in San Francisco, California who need fast and economical help from a certified RIM BlackBerry support expert, Progent delivers efficient online help from a seasoned support team who have provided network solutions to organizations in every state in the U.S. (See Progent's customer testimonials.)
Remote support avoids travel expense and allows consultants to fix problems quickly, allowing you to reduce lost productivity. Progent's RIM BlackBerry consultants have earned certifications in the entire range of BlackBerry technologies and offer professional support in fields such as resolving synchronization issues, deploying BlackBerry Enterprise Server, and designing a secure, high-availability network infrastructure for BlackBerry users. Credentials earned and practice areas offered by Progent's BlackBerry professionals include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to perform common support functions including configuring BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account settings, setting up e-mail filters, editing user profiles, upgrading BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to work with your corporate email solution. Progent's seasoned experts can in addition help your company to resolve a wide array of issues associated with synchronization, device recognition, messaging consistency, web browsing, mobile connections, IM, desktop application installation, and Desktop Redirector.
As a top innovator in providing nationwide remote consulting services for small business networks, Progent can provide responsive and economical access to a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your mobile support costs low and, by dealing with problems promptly, improves the efficiency of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge needed to install and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry specialist can help you to use tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to run important tasks including resolving enterprise activation problems, adding and deleting BlackBerry device users, setting activation passwords, implementing wireless program installation and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and restore mechanisms.
Progent's BlackBerry engineers can also assist you to use administration software like the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow issues, and utilizing WiFi for enterprise activation. Also, Progent can explain the role of operational policies in the BlackBerry BES system and assist you to select and implement appropriate security configurations.
Progent's certified Microsoft Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your existing Exchange architecture for working in conjunction with BlackBerry Enterprise Server or move your BlackBerry solution to the most recent edition of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for installing, managing, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in an email environment based on Exchange Server. Progent's BlackBerry-certified engineer has expertise in important technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can help you to add and remove BlackBerry smartphone clients on Microsoft Exchange and Active Directory, set up, track, and manage BlackBerry Enterprise Server, administer BlackBerry handhelds and client accounts, back up and support storage groups, apply permissions, install the Mobile Data System (MDS) and IM, install access control lists, manage Microsoft Exchange Server data flow, create, update, and apply WLAN and Virtual Private Network configurations, implement SNMP traps, and produce management reports based on SNMP results.
Progent's BlackBerry-certified consultant can support your BlackBerry technology in a number of settings that can include Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist your business to design, install, test, troubleshoot, and produce documentation for a mobile wireless environment built upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's advanced engineering support services for BlackBerry include business and network requirements analysis, system architecture, installation strategy and implementation, performance optimization, design of a fault-tolerant environment, information backup and disaster recovery consulting, and security design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your functional goals and to design a wireless environment that meets your information technology budget and aligns with your business plans. Progent can clarify the implications of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's ability to support a BlackBerry Enterprise Server, help your organization to determine which administration model and hardware products meet your needs, and analyze your email and messaging environment topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on each other so you can make smart decisions about alternatives for software editions, server hardware and mass storage, network topology, and application configuration.
To optimize system security, Progent's BlackBerry expert can help your company to select and configure sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-qualified security specialists to run company-wide security vulnerability and compliance testing and suggest improvements to account for your BlackBerry environment.
Call or Email Progent to Get Assistance from a BlackBerry-Qualified Expert
To ask Progent about technical expertise for BlackBerry mobile wireless integration, phone 1-800-993-9400 or visit Contact Progent.