Consulting Support for BlackBerry Solutions
RIM BlackBerry Consulting ServicesBlackBerry mobile PDAs were at one time one of the most popular products for achieving mobile access to email, calendars, web programs, and other vital business information. Progent can provide San Jose, California businesses the services of BlackBerry-certified consultants who can help companies to maintain existing BlackBerry environments or transition efficiently to a modern smartphone solution.

As the sophistication of small company IT technology has expanded, and as the need for enterprise-class protection, reliability, and disaster recovery has grown to be the standard for businesses regardless of size, effective integration and maintenance of BlackBerry solutions has become increasingly challenging. To deal with areas like security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging servers and company databases, small businesses often turn to outside support firms who specialize in BlackBerry installation and maintenance.

Progent can provide the expertise of BlackBerry-certified consultants who can help small businesses to design, manage, and repair BlackBerry environments affordably and effectively, doing away with the necessity for an in-house BlackBerry technology expert and reducing the expense and hassle of maintaining mobile workers. Progent's BlackBerry technology engineers have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified security professionals. This range of experience, combined with Progent's proven remote support capabilities, gives small businesses an affordable solution for integrating RIM BlackBerry products seamlessly into their information network.

Progent's engineers can help your business with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Exchange setup so that your data and messaging infrastructure function optimally with BlackBerry BES Server. Progent can also assist you to migrate from older editions of BlackBerry and Microsoft technology, configure easy-to-use management utilities to help you monitor and support BlackBerry devices across your business, recommend security policies that make sense for your business, customize wireless software, and make sure that your IT network infrastructure is appropriately configured to accommodate your BlackBerry users. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup procedures so that it can be restored quickly and safely.

Integration Support for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server simplifies administration and support of BlackBerry smartphones, providing a single solution for handling key jobs like device installation, updates, and retirement and providing a strong infrastructure for security and fault tolerance. BlackBerry Enterprise Server delivers transparent integration between Exchange Server, Novell GroupWise, or IBM Lotus Domino email servers and BlackBerry users and allows wireless synchronization.

RIM BlackBerry Enterprise Server Troubleshooting Help

BlackBerry BES Server offers a wealth of data protection capabilities starting with advanced encryption of information transmitted between a BlackBerry device and BES Server using AES or Triple Data Encryption Standard (Triple DES). BlackBerry BES Server also permits great flexibility in adjusting levels of protection to meet the special needs of your company's environment. Progent's BlackBerry authorized engineers can assist you to select powerful security features and activate them remotely. Examples of these wirelessly selectable security settings are:

  • Disable a smartphone
  • Erase information from a misplaced or stolen device
  • Disable Bluetooth functionality
  • Enable internal defenses against malware

BES Server also provides versatility in determining ways to prevent mobile users from loading or running unsafe or prohibited software. Progent can help you to select blocking processes like:

  • List precisely what applications are allowed on the device
  • Prevent third-party applications from allocating non-volatile storage on the BlackBerry smartphone
  • Select what resources external software can access on the BlackBerry smartphone
  • Restrict the kinds of connections third-party programs running on the device can initialize
  • Block all third-party programs from being loaded or executed on the BlackBerry smartphone

Expert BlackBerry Consulting and Technical Support Available Online from Progent
Progent's certified BlackBerry support specialists are accessible by phone to deliver expert technical help to businesses in the San Jose region or throughout the state of California. Progent's experienced remote consulting experts have helped IT organizations solve network issues and reduce support costs in every state in the country and built a large base of satisfied customers. (Refer to Progent's customer testimonials.)

Progent can provide remote help for a wide selection of issues related to RIM BlackBerry software and devices such as wireless synchronization, integration with Exchange, managing BlackBerry BES Server, and improving mobile security. Major RIM BlackBerry credentials earned by Progent's consulting experts include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for deploying, managing, tracking, and troubleshooting one or multiple BlackBerry BES Servers in an email system powered by Microsoft Exchange Server. Progent's BlackBerry consultant offers expertise in important areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can help you to install and remove BlackBerry smartphone users on Microsoft Exchange Server and Microsoft Active Directory, configure, track, and manage BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, archive and maintain storage groups, apply permissions, install the Mobile Data System and Instant Messaging, implement access control lists, control Exchange Server data flow, generate, edit, and assign WLAN and Virtual Private Network configurations, set up SNMP traps for alerts, and produce management reports to summarize SNMP data.

Progent's BlackBerry-certified engineer can help you with your BlackBerry solution in a number of settings that can include Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ExpertsProgent offers the support of a BlackBerry Certified Solution Designer to assist your business to plan, install, test, repair, and produce documentation for a mobile wireless solution built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class consulting services for BlackBerry include business and network requirements assessment, system architecture, installation planning and implementation, performance tuning, design of a high-availability architecture, data backup and disaster recovery consulting, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your technical objectives and to create a wireless system that fits within your information technology budget and supports your business plans. Progent can clarify the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your current network infrastructure's ability to support a BlackBerry BES Server, help you to determine which management model and hardware products match your needs, and evaluate your email and messaging system topology. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make smart choices about options for software versions, processors and mass storage, network topology, and application configuration.

To optimize network protection, Progent's BlackBerry consultant can help your company to choose and configure appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-certified security engineers to run network-wide security assessment and compliance testing and recommend improvements to support your BlackBerry environment.

Call or Email Progent for Support from a RIM BlackBerry-Qualified Specialist
In order to ask Progent about consulting support for BlackBerry wireless technology, phone 1-800-993-9400 or visit Contact Progent.

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