Consulting Support Services for RIM BlackBerry Technology
BlackBerry mobile smartphones from Research in Motion are one of the most popular solutions for maintaining location-independent connectivity to messaging, scheduling, web applications, and other critical business data. As the complexity of small business networks has expanded, and as the need for enterprise-class security, dependability, and disaster recovery has grown to be the norm for companies regardless of size, effective deployment and maintenance of RIM BlackBerry technology has become more challenging. To address areas like data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse email systems and corporate databases, small organizations frequently resort to external consulting professionals who offer expertise in BlackBerry installation and troubleshooting.
Progent offers the services of BlackBerry-qualified consultants who can help small businesses to plan, manage, and troubleshoot BlackBerry-based solutions affordably and efficiently, eliminating the necessity for an internal BlackBerry solutions expert and reducing the cost and stress of maintaining wireless workers. Progent's BlackBerry technology engineers have in-depth backgrounds cooperating with Progent's Microsoft-Gold certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified network security specialists. This breadth of knowledge, coupled with Progent's efficient online support capabilities, provides small companies an economical solution for integrating RIM BlackBerry technology seamlessly into their IT network.
Progent's engineers can assist your business with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your data and messaging systems operate optimally with BlackBerry BES Server. Progent can also help you to migrate from older versions of BlackBerry and Microsoft software, configure streamlined administration utilities to help you monitor and control BlackBerry smartphones across your company, define security policies that are right for your business, customize wireless applications, and make sure that your IT network infrastructure is properly designed to accommodate your BlackBerry users. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry data is incorporated in your regular backup procedures in order that it can be restored rapidly and safely.
Consulting and Technical Support for BlackBerry BES Server
BlackBerry BES Server streamlines administration and maintenance of BlackBerry devices, offering a single platform for controlling key jobs like device installation, updates, and retirement and offering a solid foundation for data protection and high availability. BlackBerry Enterprise Server (BES) supports transparent communication between Microsoft Exchange Server, Groupwise, or Domino email platforms and BlackBerry handsets and allows over-the-air synchronization.
BlackBerry BES Server provides a variety of security options starting with advanced encryption of information sent between a BlackBerry wireless handset and BlackBerry Enterprise Server based on Advanced Encryption Standard (AES) or Triple DES. BlackBerry Enterprise Server also permits excellent versatility in selecting degrees of protection to match the special requirements of your company's environment. Progent's BlackBerry certified engineers can help your company to select advanced security features and enable them remotely. Examples of these over-the-air selectable security features are:
- Disable a smartphone
- Wipe information from a misplaced or stolen smartphone
- Disable Bluetooth functionality
- Enable internal protection against malicious attacks
BlackBerry BES Server also offers flexibility in selecting ways to keep BlackBerry users from loading or running unsafe or unauthorized programs. Progent can help you to select protective processes such as:
- Specify precisely which programs are allowed on the device
- Block external software from allocating non-volatile memory on the BlackBerry smartphone
- Select what functions third-party programs can use on the device
- Limit the types of access third-party applications running on the BlackBerry device can initialize
- Block all external applications from being loaded or executed on the BlackBerry smartphone
Expert RIM BlackBerry Consulting and Technical Services Available Remotely from Progent
Progent's authorized BlackBerry engineers are available remotely to provide prompt technical help to businesses in the San Jose area or anywhere in the state of California. Progent's experienced online technical support experts have helped businesses resolve computer problems and reduce support expenses in each state in the United States and established a large following of satisfied clients. (See Progent's client testimonials.)
Progent can provide online help for a wide selection of issues associated with BlackBerry software and devices such as wireless synchronization, integration with Microsoft Exchange, setting up BlackBerry Enterprise Server, and improving wireless security. Major BlackBerry credentials earned by Progent's consulting experts include:
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for deploying, managing, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging environment powered by Exchange Server. Progent's BlackBerry engineer has expertise in key technologies related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can help you to add and delete BlackBerry smartphone users on Microsoft Exchange Server and Microsoft Active Directory, configure, monitor, and administer BlackBerry BES Server, manage BlackBerry smartphones and user accounts, archive and support storage groups, configure permissions, install the MDS and Instant Messaging, deploy push and pull access control lists, control Exchange data flow, create, edit, and assign WLAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and generate management reports to summarize SNMP data.
Progent's BlackBerry expert can help you with your BlackBerry solution in a variety of settings such as Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to assist your business to design, install, validate, repair, and document a wireless solution based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's advanced engineering services for BlackBerry technology include business and network requirements analysis, solution architecture, installation strategy and execution, performance optimization, design of a high-availability environment, information backup and business recovery planning, and security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your technical goals and to create a wireless environment that fits within your IT budget and aligns with your business plans. Progent can clarify the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity architecture's ability to support a BlackBerry BES Server, help your organization to determine which management approach and hardware products meet your requirements, and analyze your messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can make informed choices about alternatives for software versions, processors and mass storage, network topology, and application set up.
To optimize system protection, Progent's BlackBerry-certified expert can assist your company to choose and enable sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-certified security specialists to run company-wide security assessment and compliance testing and recommend enhancements to account for your BlackBerry solution.
Contact Progent for Support from a BlackBerry-Qualified Consultant
In order to ask Progent about engineering expertise for BlackBerry mobile wireless integration, call 1-800-993-9400 or visit Contact Progent.