Overview of Progent's Support Services for RIM BlackBerry Solutions
RIM BlackBerry Consulting ServicesWireless access to messages, contacts, calendars, and web applications has become a vital feature of information systems for businesses of any size. RIM BlackBerry smartphones are among the most popular devices for achieving location-independent connectivity. However the infrastructure required to accommodate BlackBerry handhelds has become steadily more complex as the insistence on high availability and and air-tight security has heightened. Progent's BlackBerry certified engineers focus in providing small businesses world-class IT expertise and troubleshooting services that are affordable and effective.

Being a Microsoft Gold certified Partner with more than a decade of background working with Microsoft Exchange, Progent can provide in-depth expertise for incorporating BlackBerry and Microsoft technology by delivering services like Exchange 2010 Server consulting as well as by providing complementary services like Microsoft Lync Server 2010 integration and Microsoft Office Communications Server support to help control IM and rich presence. Progent's Microsoft SQL 2016 integration consultants and Microsoft SQL 2014 experts can set up and troubleshoot your SQL system to work optimally with BES Server, and Progent's MS Data Protection Manager experts can assist you to design backup and recovery procedures to preserve your messaging data and reduce productivity disruption in the event of a breakdown of your messaging system.

Progent also retains one of the country's largest teams of Cisco qualified CCIE network consultants who are accessible online to offer expert assistance for architecting and repairing your IT network so that it supports your BlackBerry solution with enterprise levels of fault tolerance, scalability, protection, and maintainability. Cisco Certified Internetwork Experts are highly-qualified network experts who are awarded this prestigious certification only after strenuous examination by Cisco. CCIEs can resolve even the most complex issues surrounding network planning, integration, repair, and support.

BlackBerry BES Server Technical Services
The BlackBerry Enterprise Server gives businesses a single and safe mechanism for incorporating BlackBerry wireless devices into their messaging, groupware, and application infrastructure. BlackBerry Enterprise Server enables mobile BlackBerry clients to connect to Microsoft Exchange Server, Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry handsets with workstations to achieve up-to-date information for applications such a calendars, contact lists, to-do lists, IM, and custom business software. Due to BlackBerry BES Server integration with Exchange, mobile workers carrying BlackBerry smartphones have push-based connectivity with Exchange messages as well as to instant messaging-aware software through Microsoft Live Communications Server and Lync Server 2010 support.

BlackBerry BES Server Support Services

Progent's BlackBerry-qualified consultants can show you how to plan, install, and maintain BlackBerry BES Server so you can optimize the efficiency of BlackBerry users, streamline the administration of a BlackBerry environment, and lower the cost of supporting mobile workers.

How Progent Can Assist Your Business to Manage and Troubleshoot Your BlackBerry Environment
Progent can deliver an experienced engineer who has earned accreditations from Research in Motion in all major facets of BlackBerry technology. Progent's BlackBerry consulting skills range from resolving synchronization issues to architecting mobile productivity solutions based on BlackBerry Enterprise Server (BES). These BlackBerry certifications and their associated skill sets include:

BlackBerry Certified Support Specialist
Blackberry Support ServicesA Progent BlackBerry Certified Support Specialist can help your company to carry out common support operations such as setting up BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, setting up e-mail filters and auto-signature, editing user accounts, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to operate with your corporate email solution. Progent's certified service professionals can in addition assist your business to resolve a broad range of problems associated with synchronization, handset recognition, messaging reconciliation, web browsing, wireless connectivity, IM, PC application installation, and BlackBerry Desktop Redirector.

As a top innovator in providing nationwide remote support for small company IT networks, Progent offers quick and affordable access to a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your mobile support costs at a minimum and, by dealing with issues promptly, maximizes the productivity of your BlackBerry users.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent offers the support of a BlackBerry Certified Solution Designer to assist your business to design, deploy, test, troubleshoot, and document a wireless solution built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's high-level engineering support services for BlackBerry include business and technology requirements assessment, system architecture, roll-out strategy and implementation, performance optimization, configuration of a high-availability environment, information backup and business recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your operational goals and to design a mobile wireless solution that fits within your IT budget and supports your business strategy. Progent can explain the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's ability to support a BlackBerry BES Server, help you to decide which administration approach and hardware products match your requirements, and analyze your messaging system topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on each other so you can arrive at informed choices about options for software editions, processors and storage, network design, and application set up.

To optimize network protection, Progent's BlackBerry-certified consultant can help your company to choose and configure appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-qualified security specialists to perform network-wide security vulnerability and compliance validation and recommend enhancements to support your BlackBerry solution.

Call or Email Progent to Get Support from a BlackBerry-Certified Professional
If you wish to get in touch with Progent about professional help for BlackBerry wireless integration, call 1-800-993-9400 or visit Contact Progent.
















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