Consulting and Technical Support Services for BlackBerry Environments
BlackBerry ConsultantsBlackBerry wireless smartphones were at one time among the most successful solutions for maintaining mobile connectivity to messaging, calendars, web-based applications, and other vital business data. Progent offers San Jose, California companies the services of BlackBerry-certified professionals who can help companies to manage their BlackBerry deployments or transition smoothly to a current smartphone platform.

As the sophistication of small business networks has increased, and as the need for enterprise-class security, dependability, and disaster recovery has become the standard for companies of any size, effective deployment and support of BlackBerry technology has become increasingly challenging. To handle areas such as data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of messaging systems and shared databases, small organizations often turn to outside support firms who specialize in BlackBerry integration and maintenance.

Progent can provide the services of BlackBerry-qualified consultants who can help small businesses to plan, administer, and troubleshoot BlackBerry solutions affordably and effectively, dispensing with the necessity for an internal BlackBerry solutions expert and lowering the expense and stress of maintaining mobile work groups. Progent's BlackBerry technology engineers have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This breadth of experience, coupled with Progent's efficient online service delivery model, provides small businesses a budget-friendly solution for integrating RIM BlackBerry technology seamlessly into their business information network.

Progent's engineers can assist you with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Exchange Server setup so that your data and messaging infrastructure function optimally with BlackBerry BES Server. Progent can also show you how to upgrade from previous editions of BlackBerry and Microsoft software, configure streamlined management tools to help you monitor and support BlackBerry smartphones throughout your business, define security policies that are right for your business, customize mobile applications, and make sure that your network infrastructure is properly designed to handle your BlackBerry clients. Also, Progent's business continuity specialists can help make sure that your BlackBerry data is included in your scheduled backup processes in order that it can be recovered quickly and safely.

Consulting Services for BlackBerry BES Server
RIM's advanced solution for administering large collections of BlackBerry wireless handsets is the BlackBerry BES Server. This powerful software enables Microsoft Exchange, Lotus Domino, or Groupwise users to send and receive emails that are encrypted during wireless transit to provide maximum security. BlackBerry Enterprise Server also simplifies a broad variety of crucial management tasks that span from smartphone configuration and updates to wireless security and high availability.

BlackBerry Enterprise Server Integration Support

Progent's BlackBerry-certified engineers can show you how to utilize RIM BlackBerry BES Server to perform basic jobs such as:

  • Deploy and manage applications
  • Plan smartphone, program, and IT policy updates
  • Update BlackBerry smartphone firmware wirelessly
  • Manage client settings with BES Server's vast library of policies

Progent's BlackBerry-qualified consultants can also assist you to use BlackBerry BES Server to implement key tasks not supported by the less advanced BlackBerry Enterprise Server Express. These procedures include:

  • Set up and support BlackBerry's high-availability architecture based on virtualization
  • Install BlackBerry devices wirelessly
  • Set custom administration roles
  • Automatically track and analyze the integrity of your system

Some Ways That Progent Can Help You to Maintain and Support Your BlackBerry Environment
Progent can deliver a seasoned BlackBerry support who has earned accreditations from RIM in all key aspects of BlackBerry technology. Progent's BlackBerry consulting services span areas from troubleshooting synchronization issues to designing wireless workforce solutions built around BlackBerry BES Server. These RIM BlackBerry credentials and their associated skill sets include:

BlackBerry Certified Support Specialist
RIM BlackBerry ConsultingProgent's BlackBerry Certified Support Specialist can assist your business to carry out basic support functions including configuring BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account settings, setting up e-mail filters and auto-signature, modifying user accounts, upgrading BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to run with your company messaging solution. Progent's seasoned experts can also assist your business to troubleshoot a wide range of problems associated with synchronization, device detection, email reconciliation, web browsing, wireless connections, Instant Messaging, desktop application installation, and Desktop Redirector.

As a top innovator in providing countrywide online help for small business IT networks, Progent can provide fast and economical access to a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your wireless support costs at a minimum and, by handling problems quickly, improves the output of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry Consulting ServicesProgent's BlackBerry Certified Server Support Specialist can provide the skills required to install and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry specialist can help you to utilize resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to perform important procedures including resolving enterprise activation problems, adding and removing BlackBerry smartphone clients, activating passwords, configuring wireless software installation and setup, implementing and debugging the BlackBerry Smart Card Reader, and configuring database backup and restore processes.

Progent's BlackBerry-certified engineers can also help you to use administration software such as the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow issues, and using WiFi for activation. In addition, Progent can help you understand the function of operational policies in the BlackBerry Enterprise environment and assist you to select and implement appropriate security configurations.

Progent's certified Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your existing Microsoft Exchange architecture for operating smoothly with BlackBerry Enterprise Server or migrate your BlackBerry solution to the most recent edition of Microsoft Exchange.

Call or Email Progent to Get Help from a BlackBerry-Certified Professional
If you wish to get in touch with Progent about consulting expertise for BlackBerry wireless solutions, call 1-800-993-9400 or see Contact Progent.
















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