Consulting Support Services for Research In Motion BlackBerry Technology
BlackBerry ConsultantsBlackBerry wireless PDAs from Research in Motion are among today’s most successful solutions for maintaining anytime-anywhere connectivity to email, scheduling, web applications, and other critical business data. As the complexity of small business networks has expanded, and as the need for enterprise-class protection, reliability, and disaster recovery has become the standard for businesses regardless of size, successful integration and maintenance of BlackBerry technology has grown more challenging. To handle issues such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging systems and company databases, small businesses often turn to outside consulting professionals who offer expertise in RIM BlackBerry integration and maintenance.

Progent offers the services of BlackBerry-qualified consultants who can help small businesses to plan, manage, and repair BlackBerry-based solutions affordably and efficiently, dispensing with the need for an internal BlackBerry technology specialist and reducing the expense and stress of maintaining mobile work groups. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security professionals. This breadth of experience, combined with Progent's efficient remote support capabilities, provides small companies an affordable alternative for incorporating RIM BlackBerry technology productively into their information system.

Progent's engineers can assist your company with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your data and email systems work efficiently with BlackBerry Enterprise Server. Progent can also help you to migrate from previous versions of BlackBerry and Microsoft technology, configure easy-to-use administration tools to enable you to monitor and support BlackBerry smartphones across your company, recommend security policies that are right for your business, customize wireless software, and ensure that your IT network infrastructure is appropriately configured to accommodate your BlackBerry clients. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your regular backup procedures in order that it can be recovered quickly and safely.

Consulting and Technical Support Services for BlackBerry BES Server
RIM's advanced platform for administering large groups of BlackBerry devices is the BlackBerry Enterprise Server (BES). This sophisticated software allows Exchange Server, IBM Lotus Domino, or Groupwise users to send and receive messages that are encrypted during transit to ensure maximum security. BlackBerry Enterprise Server also simplifies a wide variety of vital management tasks ranging from BlackBerry deployment and updates to wireless security and high availability.

RIM BlackBerry BES Server Configuration Help

Progent's BlackBerry-qualified engineers can assist you to use BlackBerry Enterprise Server to do basic jobs such as:

  • Deploy and manage applications
  • Schedule device, program, and IT policy updates
  • Upgrade BlackBerry device software remotely
  • Manage user configurations with BlackBerry's extensive library of IT policies

Progent's BlackBerry-qualified consultants can also assist your company to utilize BlackBerry BES Server to perform key procedures not available with the less advanced BlackBerry Enterprise Server Express. These procedures include:

  • Set up and support BES Server's high-availability infrastructure using VMware
  • Deploy BlackBerry devices wirelessly
  • Set custom management roles
  • Automatically track and analyze the overall health of your BlackBerry solution

Some Ways That Progent Can Assist You to Manage and Support Your BlackBerry Environment
Progent can provide a seasoned BlackBerry support who has earned certifications from RIM in all major aspects of BlackBerry integration. Progent's BlackBerry consulting skills range from troubleshooting synchronization problems to designing wireless productivity solutions built around BlackBerry Enterprise Server (BES). These RIM BlackBerry certifications and their respective practice areas include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for installing, administering, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in an email environment based on Exchange Server. Progent's BlackBerry-certified engineer has expertise in key technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can show you how to add and delete BlackBerry device clients on Exchange Server and Microsoft Active Directory, configure, track, and manage BlackBerry Enterprise Server, administer BlackBerry devices and user accounts, back up and maintain storage groups, configure permissions, install the MDS and IM, install access control lists, control Microsoft Exchange data flow, generate, edit, and assign wireless LAN and Virtual Private Network configurations, set up SNMP traps for alerts, and produce management reports to summarize SNMP data.

Progent's BlackBerry expert can help you with your BlackBerry technology in a variety of environments that can include Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer HelpProgent can provide the support of a BlackBerry Certified Solution Designer to help you to design, install, validate, troubleshoot, and produce documentation for a wireless environment based upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's high-level consulting support services for BlackBerry include business and network requirements analysis, solution architecture, deployment strategy and implementation, performance tuning, design of a high-availability architecture, information backup and business recovery planning, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your technical goals and to create a mobile wireless solution that fits within your information technology budget and aligns with your business strategy. Progent can clarify the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's suitability to support a BlackBerry BES Server, help your organization to determine which management approach and equipment meet your needs, and evaluate your email and messaging system configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make informed choices about alternatives for software versions, processors and storage, network design, and application configuration.

To maximize system protection, Progent's BlackBerry consultant can assist your company to choose and activate appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-certified security specialists to run network-wide security vulnerability and compliance testing and suggest improvements to account for your BlackBerry solution.

Call or Email Progent to Get Support from a BlackBerry-Certified Expert
To contact Progent about technical support for BlackBerry wireless solutions, phone 1-800-993-9400 or refer to Contact Progent.
















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