Consulting and Technical Support for BlackBerry Environments
RIM BlackBerry SupportBlackBerry mobile PDAs were at one time one of the most successful solutions for achieving location-independent access to messaging, calendars, web programs, and other vital business information. Progent can provide Santa Ana, California companies the services of BlackBerry-certified professionals who can help companies to maintain existing BlackBerry environments or transition efficiently to a current smartphone platform.

As the sophistication of small business networks has expanded, and as the demand for world-class protection, dependability, and recoverability has grown to be the norm for companies of all sizes, effective integration and support of BlackBerry technology has become increasingly challenging. To deal with areas such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse email systems and company databases, small businesses often resort to outside support professionals who specialize in RIM BlackBerry integration and troubleshooting.

Progent can provide the services of BlackBerry-certified engineers who can help small organizations to plan, administer, and troubleshoot BlackBerry solutions affordably and effectively, dispensing with the necessity for an internal BlackBerry solutions specialist and lowering the cost and stress of maintaining mobile workers. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified network security specialists. This breadth of experience, combined with Progent's efficient remote service delivery model, provides small businesses an affordable alternative for integrating BlackBerry technology productively into their business information system.

Progent's engineers can assist your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Exchange Server setup so that your database and email systems operate efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from older releases of BlackBerry and Microsoft technology, configure easy-to-use management utilities so you can track and support BlackBerry devices throughout your business, recommend security policies that are right for your business, develop custom wireless applications, and make sure that your IT network infrastructure is properly designed to handle your BlackBerry clients. In addition, Progent's business continuity specialists can help ensure that your BlackBerry data is incorporated in your regular backup procedures so that it can be recovered quickly and thoroughly.

Consulting and Technical Services for BlackBerry Enterprise Server (BES)
Research in Motion's advanced solution for managing big groups of BlackBerry wireless handsets is the BlackBerry BES Server. This sophisticated tool allows Microsoft Exchange, Lotus Domino, or Groupwise clients to transmit and receive emails that are encrypted in wireless transit to ensure optimum data protection. BlackBerry BES Server also streamlines a broad selection of vital administrative jobs ranging from BlackBerry configuration and updates to wireless security and fault tolerance.

RIM BlackBerry BES Server Integration Assistance

Progent's BlackBerry-qualified engineers can help you use BlackBerry BES Server to do basic jobs like:

  • Deploy and manage applications
  • Schedule device, application, and IT policy updates
  • Update BlackBerry device firmware wirelessly
  • Manage client settings with BES Server's extensive library of IT policies

Progent's BlackBerry-certified engineers can also assist you to utilize BES Server to perform important tasks not supported by the entry-level BlackBerry Enterprise Server Express. These procedures include:

  • Configure and manage BlackBerry's fault-tolerant infrastructure using virtual servers
  • Install BlackBerry devices remotely
  • Set custom management roles
  • Monitor and report on the integrity of your system

Some Ways That Progent Can Assist Your Business to Manage and Troubleshoot Your BlackBerry Solution
Progent can provide a seasoned engineer who has earned certifications from RIM in all major facets of BlackBerry integration. Progent's BlackBerry support skills range from troubleshooting synchronization issues to architecting mobile workforce solutions built around BlackBerry Enterprise Server. These BlackBerry certifications and their respective skill sets include:

BlackBerry Certified Support Specialist
RIM BlackBerry ConsultingProgent's BlackBerry Certified Support Specialist can assist your business to perform basic technical functions such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account settings, setting up messaging filters and auto-signature, modifying user accounts, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to work with your corporate messaging software. Progent's certified experts can in addition help you to resolve a wide range of problems concerning synchronization, device detection, messaging consistency, web browsing, wireless connections, IM, workstation application installation, and BlackBerry Desktop Redirector.

As a leader in delivering countrywide remote technical assistance for small office IT networks, Progent can provide quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's online support skills keeps your BlackBerry support expenses at a minimum and, by dealing with issues promptly, improves the efficiency of your BlackBerry smartphone clients.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent can provide the services of a BlackBerry Certified Solution Designer to assist your business to design, install, test, troubleshoot, and document a wireless solution based upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's high-level consulting support services for BlackBerry technology include business and technology requirements assessment, system architecture, deployment planning and execution, performance optimization, design of a high-availability architecture, information backup and business recovery consulting, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your technical goals and to design a wireless system that fits within your information technology budget and aligns with your business strategy. Progent can clarify the impact of your operational processes on the design of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's ability to accommodate a BlackBerry Enterprise Server, help your organization to determine which administration approach and equipment meet your needs, and analyze your messaging system topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make smart choices about options for software versions, processors and storage, network architecture, and application configuration.

To maximize system security, Progent's BlackBerry expert can assist you to choose and activate sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-certified security engineers to perform network-wide security assessment and compliance validation and suggest enhancements to support your BlackBerry environment.

Call or Email Progent to Get Help from a RIM BlackBerry-Certified Specialist
In order to contact Progent about engineering assistance for BlackBerry wireless integration, call 1-800-993-9400 or go to Contact Progent.
















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