Santa Clarita, CA Online Help from Certified Network Service Consultants
Progent's computer troubleshooting services can deliver your Santa Clarita, CA business cost-effective and consistent access to enterprise-class consulting professionals. By providing network support service when you need it, providing specialized knowledge for vital technologies, delivering value-added support such as 24x7 server monitoring, and billing only for support you receive, Progent offers your Santa Clarita, California company an affordable alternative for maximizing the productivity and profitability of small business information systems. Whether you run an on-premises system, rely on cloud-based resources, or have a hybrid cloud/on-premises network, Progent is the smart choice for organizations to build and maintain a reliable and safe IT network and to benefit from quick access to the skilled consulting usually restricted to businesses who can afford a large in-house IT group.

For mid-size and large companies, Progent can provide co-sourcing and project management support to add to the subject matter expertise of your in-house IT support staff. This can reduce expenses and minimize technical risks for major IT initiatives like software design and development, disaster recover/business continuity planning and testing, security audits, office consolidations, or technology migrations.

Progent can also provide access to certified consultants to help your company to plan and implement a sensible cloud computing strategy.

Core Practice Areas Serviced by Progent for Business Networks in Santa Clarita, California
Progent provides the support of certified experts for all facets of network technology deployed in small and midsize companies and local governments. Products and technologies serviced by Progent include:

Support Delivery Alternatives for Santa Clarita, California Businesses
Progent offers a variety of alternatives for providing small and midsize businesses with cost-effective IT services for technical support, consulting, hosting services, and network management. Progent's model for delivering IT support services is based on the Call Center operational structure familiar to larger IT support groups. Progent's Helpdesk Support Model ensures rapid support, thorough service documentation, dependable follow-through, and strict cost control across a range of IT service delivery options that include online repairs, on-premises support, high-end consulting, plus server hosting.

  • Remote Support
    Progentís Technical Response Center (TRC) provides urgent and routine remote service for Microsoft Windows, Linux, Apple, and Cisco-powered environments in the United States and worldwide. Progent's certified support experts can assist customers to analyze and fix network issues without the cost or time loss of travel for onsite service visits. The experience of Progent's network engineers allows them to resolve the majority of network issues rapidly. For the most complex issues, Progent's breadth of knowledge makes it possible to escalate troubleshooting tasks to advanced subject matter experts. Progent provides a streamlined, web-based registration process for new customers to accommodate urgent situations and Progent bills per minute with zero startup charges or time minimums, so you are invoiced only for the support you receive. Specialists available online include Cisco-certified CCIE network engineers, Microsoft-qualified MCSEs, and CISA-certified security professionals. Learn additional details concerning Progent's remote computer troubleshooting expertise.

  • On-site Service
    Progent provides on-site computer support for registered clients in larger cities in the United States. Progent's on-site service personnel can work in conjunction with Progent's remote service engineers to deliver small businesses the best of both worlds: on-premises service technicians when you need them plus the remote help of Progent's worldwide team of network engineers, security specialists, and business application developers. The response time for on-site service calls is usually under one business day. There is no start-up or retainer fee for becoming a Progent customer for on-premises service. Find out more details concerning why to sign up for Progent's onsite network support.

  • Help Desk Call Center
    Progent's Help Desk Outsourcing Services are intended for all companies who require prompt and dependable support from a professional Help Desk Call Center with effective phone assistance, remote repair capability, and enough technical strength for all needed escalation. Because smaller businesses typically have limited IT funds and can provide scant executive attention for handling IT support, Progent's Help Desk Call Center Services can be the most cost-effective option to ensure that business computer systems stay productive. Learn more details about Progent's Help Desk services.

  • Consulting Expertise
    Progent offers small and midsize businesses budget-friendly availability of world-class IT professionals who can deliver help with critical technologies including Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server and application support, Cisco network infrastructure, company-wide network protection consulting, high availability it system consulting, virtual server strategies, plus integration, programming and training for business software such as financials, operations, management reporting, CRM, and office productivity suites. Progent can help with one-shot projects including office moves and massive system upgrades, extended initiatives like business reporting application development and support, relational database software programming and DBA services, and web design, on-going support including Microsoft System Center 2012 Operations Manager (SCOM 2012) expertise and Operations Manager 2016 consulting for network monitoring and network administration, or urgent response like disaster recovery and malware cleanup.

  • Application Hosting
    Progent offers hosting for mission-critical applications such as Exchange and Microsoft SQL Server in order to provide small and midsize businesses with greater degrees of dependability, security, and performance than is possible using the class of in-house data center that is practical for most small companies. Because Progent uses the same data centers that support the equipment of many of the world's largest information technology organizations, Progent can save you the investment in creating and managing the systems required for enterprise-class cooling, electrical backup, and redundant Internet access. For hosted application servers, Progent can also ensure that patches and service packs stay updated, security and efficiency is constantly monitored, and systems are consistently archived and ready for full and prompt restoration. Find out more concerning Progent's hosting services for Microsoft Exchange Server and other critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service offers full hosting for all of a small organization's production servers in an environment that not only provides the highest level of availability and extensibility but that is in addition simple for clients to migrate to a different support provider or to move internally if your circumstance calls for it. Progent's Private Cloud hosting service is based on mature virtual server technologies that permit businesses with multi-vendor environments to save significantly on the expense of hardware, system support, and network administration while achieving world-class reliability and an unparalleled level of vendor options. Unlike conventional SaaS hosting models, Progent's Private Cloud Hosting Service encompasses all server-centric software in a single centrally administered service, can handle the multi- OS and loosely standardized environments typical of small companies, and keeps ownership of the licenses in the customer's hands so that migrating to a new virtualized system is quick, safe, and affordable. This avoids ending up a prisoner of a single hosting service while still providing all the cost savings related to SaaS hosting services.

  • Hybrid Cloud Planning and Integration Support
    Progent can provide expert online consulting to help organizations of any size integrate their networks with popular public clouds such as Azure and Amazon Web Services (AWS). Progent can help your it team to plan and administer hybrid environments that can include Windows and Linux operating systems and applications in both cloud-only systems or in hybrid architectures that utilize on-premises resources along with public clouds. To assist you to incorporate public cloud services with physical datacenters, Progent offers a variety of public cloud integration services that include Office 365 integration with on-premises Exchange deployments, Azure design and integration consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has over 15 years of experience delivering high-level consulting expertise remotely, and Progent can make sure you complete your cloud migration projects quickly and within your budget.

Why Progent Is the Smart Alternative for Santa Clarita, California Small Businesses
Progent's size, breadth of technical skill, and familiarity with corporate network support enable small companies to sidestep the problems associated with over reliance on thinly staffed service firms or individual engineers.

Teaming with Progent's Experts enables your small business to:

  • Prevent Over Reliance on Freelance Consultants
    For network services, small companies sometimes depend heavily on freelance engineers. Though individual support providers carry lower expenses than more substantial support firms and can typically bill apparently lower rates, individuals are occasionally unable to react rapidly to critical problems. If a freelance consultant is busy with different client, sick, on vacation, or in class, the absence of replacement personnel may require your company to go without assistance during a crisis. As your small business expands, network unavailability or difficulties with line-of-business applications get more costly. The money you thought you were saving on an independent consultant can evaporate fast due to lost output. In addition, when freelance consultants confront unfamiliar technologies, the lack of a large consulting group to rely on for advice forces them to train in place while your business ends up footing the bill for their ongoing training.

  • Have Access to Certified Professionals in Advanced Network Solutions
    Many small support firms or freelance consultants who concentrate on small business network support are capable of delivering connect-the-dots solutions but lack the experience to work cost-effectively with complicated network configurations with mixed platforms, numerous locations, Voice over IP implementations, remote workers, integrated financial and operational applications, data-driven web sites, and custom line-of-business software. Progent's experience with global companies and Progent's extensive team of experts can benefit your business because enterprise environments are characteristically complicated, support problems demand thorough knowledge in many technical disciplines, and reaching a high level of robustness, reliability, and protection calls for industry-proven processes.

  • Create a Solid Basis for Seamless Growth
    Small companies often begin with an IT system cobbled together on a tight budget. Lacking a carefully designed basis, a series of band-aid repairs commonly get thrown onto of a marginal foundation. As a business evolves, stability and scalability issues can undermine the success of the organization. Such environments need thorough assessment, smart business analysis, and in-depth expertise to upgrade to an IT environment that will act as the solid basis to handle critical business needs and ease downstream growth.

  • Work with Solution Providers, Not Resellers
    Small businesses require direction and insight to navigate through an ever more complicated maze of technology options available for enabling growth and improving productivity. Businesses do not need a network engineer or support organization that attempts to sell them a product. Progent eliminates conflicted motives by not selling hardware and software. Progent sells services and expertise exclusively. This permits Progent to align consulting services with the real interests of clients. Combining network support and product selling can lead to a conflict where the proposed solution is based on a preselected technology instead of being based on the actual needs of a small business.

Get in Touch with Progent
In case your Santa Clarita, California company needs to get in touch with Progent to find out about IT outsourcing, consulting, or tech support, phone 800-993-9400 or visit Contact Progent.

Fast Remote Network Support
For fast remote support, you can contact Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).

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