Low-cost Computer Troubleshooting from Microsoft and Cisco Certified Experts for Companies in Savannah, GA
By delivering professional know-how when you require it, providing in-depth expertise for critical applications, offering innovative services such as virtual server hosting, invoicing only for services delivered, and charging no setup or retainer fees for standard services, Progent allows your company to maximize the business value of your information system and minimize service costs. Progent understands that information system security, reliability, and efficiency are as critical to small companies as to major enterprises but that smaller organizations lack the economy of scale to invest aggressively in information networks and internal service staffs. Progent's basic competitive advantage is that no IT consulting firm can match Progent's capability to provide the network support your company requires when you need it and at prices you can justify.

For larger businesses, Progent can provide co-sourcing and project management services to reinforce the technical skills of your internal IT support group. This can cut costs and minimize technical risks for big projects such as software design and development, business continuity preparedness, security audits, merging datacenters, or technology migrations.

Progent can in addition offer access to certified consultants to help your business to design and execute a sensible cloud computing strategy.

Primary Products and Technologies Supported by Progent for Business Networks in Savannah, Georgia
Progent's nationwide team of industry certified consultants provides help for virtually all facets of information technology found in companies of all sizes. Technologies served by Progent in and around Savannah include:

Support Delivery Options Available for Savannah, Georgia Companies
Progent offers a variety of alternatives for providing small and midsize businesses and local governments with affordable IT services for technical support, consulting, hosting, and IT administration. Progent's model for providing network support services is based on the Help Desk Call Center operational structure common to big IT groups. Progent's Help Desk Call Center Support Model promotes rapid support, comprehensive activity records, dependable follow-up, and strict cost monitoring across a range of network service delivery options that include online troubleshooting, in-person support, high-end consulting, plus server hosting.

  • Remote Support
    Progentís Technical Response Center (TRC) offers urgent and routine online assistance for Microsoft Windows, Linux, Apple OS X, and Cisco-powered environments in the United States and globally. Progent's seasoned support professionals can help clients to troubleshoot and fix hardware and software issues without the expense or time loss of travel for onsite support visits. The experience of Progent's IT engineers allows them to resolve most network problems quickly. For the most complex problems, Progent's depth of knowledge allows the support team to escalate trouble tickets to world-class specialists. Progent provides a convenient, web-accessible signup process for first-time clients to address emergency situations and Progent charges per minute with no startup fees or minimums, so you are invoiced only for the help you receive. Specialists you can access remotely include Cisco-qualified CCIEs, Microsoft-certified MCSE consultants, and GIAC-certified security engineers. Find out more information concerning Progent's remote computer troubleshooting expertise.

  • Onsite Service
    Progent offers on-site computer assistance for signed-up clients in larger cities in the U.S. Progent's onsite service personnel can operate in conjunction with Progent's remote support experts to give small businesses the best of both worlds: on-premises support professionals when you require them plus the remote expertise of Progent's worldwide team of IT consultants, security specialists, and business software programmers. The response time for on-site service calls is usually less than 24 hours. Progent requires no start-up or retainer charge for registering as a Progent client for onsite service. Learn more concerning how to register for Progent's in-person network support.

  • Phone Support
    Progent's Contact Center Services are designed for small and midsize businesses who require prompt and dependable access to an online Helpdesk with efficient telephone assistance, remote repair capability, and enough technical depth for full escalation. Since small and midsize businesses typically have limited information technology budgets and can provide little executive bandwidth for dealing with network support, Progent's Help Desk Services can be the most cost-effective way to make sure that business computer networks stay up and running. Learn more details concerning Progent's Helpdesk services.

  • Consulting Services
    Progent provides small companies budget-friendly access to world-class IT professionals who can provide assistance with critical products and technologies including Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server and application expertise, Cisco network architecture, network protection consulting, non-stop it system engineering, virtualization strategies, plus integration, programming and training for business programs such as accounting, ERP and MRP, reporting, CRM, and office productivity suites. Progent can provide assistance with short-term projects including site moves and major software migrations, extended initiatives like management information software development and customization, database application development and DBA services, and web development, on-going services including System Center 2012 Operations Manager (SCOM 2012) expertise and SCOM 2016 consulting for network health monitoring and network management, or urgent response like data restoration and virus removal.

  • Application Hosting
    Progent can host vital business applications like Exchange and Microsoft SQL Server in order to provide small and midsize companies with greater levels of reliability, protection, and performance than is possible using the class of in-house data center that is achievable for the majority of small and midsize businesses. Because Progent uses the same data centers that host the gear of many of the planet's largest IT organizations, Progent can save you the expense of building and managing the infrastructure required for world-class environmental control, electrical failover, and redundant Internet access. For hosted application servers, Progent can also ensure that upgrades and service packs stay current, protection and efficiency is continually monitored, and systems are regularly archived and available for full and prompt recovery. Find out additional information about Progent's hosting for Exchange Server and other mission-critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting provides full hosting services for the entirety of a small or midsize organization's servers in a setting that not only provides the highest degree of dependability and scalability but that is in addition easy for clients to migrate to another service provider or to move in-house whenever your situation warrants it. Progent's Private Cloud hosting service is structured around proven virtualization techniques that permit companies with mixed networks to benefit dramatically on the costs of hardware, infrastructure support, and IT management while getting world-class reliability and an unprecedented degree of vendor flexibility. In contrast to ordinary Software as a Service (SaaS) hosting models, Progent's Private Cloud Hosting Service encompasses all server-based software in one centrally administered solution, can support the multi- platform and non- standardized environments common with smaller companies, and keeps ownership of the software in the client's hands so that moving to a different virtual system is fast, safe, and affordable. This avoids ending up a prisoner of a specific hosting provider while still providing all the savings associated with SaaS hosting alternatives.

  • Hybrid Cloud Planning and Integration Consulting
    Progent offers expert online consulting services to help businesses of all sizes connect their IT infrastructure with leading public cloud platforms such as Microsoft Azure and Amazon Web Services (AWS). Progent can assist your it team to design and administer cost-effective ecosystems that can include Windows and Linux systems and applications in either cloud-only solutions or in hybrid network models that seamlessly combine local resources along with public cloud services. To help you to integrate public cloud services with networks, Progent offers a range of cloud migration support services such as Office 365 integration with on-premises Exchange deployments, Azure planning and deployment services, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has over 15 years of experience delivering high-level consulting services online, and Progent can help you complete your cloud integration projects on schedule and within your budget.
Progent's Low-Cost Managed Services for Information Security
Progent's value-priced ProSight portfolio of managed services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance. ProSight managed services offered by Progent include:
  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email security platform that uses the technology of leading data security vendors to provide centralized management and comprehensive security for your email traffic. The powerful architecture of Email Guard managed service combines cloud-based filtering with an on-premises security gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter acts as a first line of defense and blocks the vast majority of threats from making it to your network firewall. This reduces your vulnerability to inbound threats and conserves system bandwidth and storage. ProSight Email Guard's onsite security gateway appliance adds a further layer of analysis for incoming email. For outbound email, the onsite gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The onsite gateway can also help Exchange Server to track and protect internal email traffic that originates and ends inside your security perimeter. Find out more about Progent's Email Guard spam filtering, virus defense, content filtering and data loss prevention.

  • ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes cutting edge behavior-based analysis technology to guard endpoints and servers and VMs against new malware attacks like ransomware and email phishing, which easily escape traditional signature-based AV tools. ProSight ASM protects on-premises and cloud resources and provides a unified platform to manage the complete malware attack progression including protection, identification, containment, cleanup, and post-attack forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new attacks. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • ProSight Data Protection Services: Managed Cloud Backup
    ProSight Data Protection Services provide small and medium-sized organizations an affordable and fully managed solution for secure backup/disaster recovery (BDR). For a low monthly rate, ProSight Data Protection Services automates and monitors your backup activities and allows fast recovery of vital files, applications and VMs that have become unavailable or corrupted as a result of component breakdowns, software bugs, disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware images. Critical data can be protected on the cloud, to a local device, or mirrored to both. Progent's BDR specialists can deliver world-class expertise to configure ProSight DPS to to comply with government and industry regulatory standards like HIPPA, FINRA, and PCI and, when necessary, can help you to restore your business-critical information. Learn more about ProSight DPS managed cloud backup and recovery.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for smaller organizations to diagram, monitor, enhance and troubleshoot their connectivity appliances like switches, firewalls, and wireless controllers plus servers, printers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network diagrams are kept current, captures and manages the configuration information of almost all devices connected to your network, monitors performance, and sends notices when problems are detected. By automating complex network management activities, ProSight WAN Watch can cut hours off common tasks such as making network diagrams, expanding your network, locating appliances that require critical software patches, or identifying the cause of performance issues. Find out more about ProSight WAN Watch network infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop monitoring service that uses advanced remote monitoring and management techniques to help keep your IT system running at peak levels by checking the state of vital assets that power your business network. When ProSight LAN Watch uncovers a problem, an alert is sent immediately to your designated IT staff and your assigned Progent consultant so any potential issues can be resolved before they can impact your network Learn more details about ProSight LAN Watch server and desktop remote monitoring service.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its key servers and apps hosted in a secure Tier III data center on a fast virtual machine host set up and managed by Progent's network support experts. Under Progent's ProSight Virtual Hosting service model, the customer owns the data, the OS platforms, and the applications. Because the environment is virtualized, it can be moved immediately to a different hosting environment without a lengthy and difficult configuration procedure. With ProSight Virtual Hosting, you are not tied a single hosting provider. Learn more details about ProSight Virtual Hosting services.

Why Progent Offers the Smart Alternative for Savannah, Georgia Businesses
Progent's staff size, scope of technical expertise, and familiarity with corporate network support enable small businesses to sidestep the problems associated with excessive dependence on thinly staffed support firms or individual consultants.

Teaming with Progent enables your business to:

  • Prevent Excessive Reliance on Freelance Consultants
    For network support, small companies often rely heavily on individual engineers. Though freelance service engineers carry lower expenses than more substantial support firms and can afford to charge nominally lower fees, individuals are occasionally spread too thin to respond rapidly to critical situations. If a freelance consultant is occupied with different client, sick, on travelling, or in class, the absence of replacement staff may force your company to wait for help during a crisis. As your company grows, network downtime or difficulties with line-of-business programs get more costly. The money you believed you were saving on an independent consultant can disappear fast because of lower productivity. In addition, when freelance consultants confront unfamiliar technologies, the lack of a big engineering group to depend on for advice requires them to learn with the meter running while your organization ends up with the costs for their ongoing education.

  • Gain Access to Certified Professionals in Complex Network Solutions
    Many small service organizations or independent consultants who concentrate on small business network consulting may excel at delivering routine fixes but don't have the experience to work efficiently with complex IT infrastructures that have a variety of operating systems, many locations, Voice over IP implementations, mobile clients, integrated accounting and analytical software, eCommerce, and specialized line-of-business software. Progent's background with worldwide companies and Progent's extensive team of specialists can be valuable to your small business because big-company networks are by nature complicated, support issues require in-depth knowledge in numerous technical areas, and reaching a high degree of stability, availability, and protection calls for industry-tested leading practices.

  • Build a Firm Basis for Growth
    Small businesses typically begin with a network cobbled together on a shoestring budget. Without a strong basis, a series of ad hoc fixes commonly get thrown onto of a marginal structure. As a business evolves, reliability and scalability issues can hinder the productivity of the organization. These networks require proper evaluation, intelligent strategic analysis, and in-depth experience to upgrade to an IT infrastructure that will act as the solid foundation to handle critical business needs and ease downstream growth.

  • Partner with Solution Providers, Not Product Vendors
    Small companies require guidance and insight to navigate through an ever more complex maze of technology options offered for accelerating business growth and improving efficiency. Businesses do not need an IT consultant or service organization that tries to promote a product. Progent eliminates conflicted motives by not reselling any products. Progent provides services only. This allows Progent to match consulting support with the genuine needs of customers. Combining network consulting and product reselling can result in a situation where the proposed solution is based on a predetermined vendor rather than being based on the actual requirements of a customer.

Contact Progent
In case your Savannah, Georgia company wants to get in touch with Progent to ask about IT outsourcing, consulting, or technical support services, phone 800-993-9400 or go to Contact Progent.

Fast Remote Network Assistance
For fast remote support, you can call Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).

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