Savannah, GA Online Support from Certified Computer Network Service Experts
Progent's computer network troubleshooting services can deliver your Savannah, GA business low cost and consistent access to world-class IT professionals. By providing network support service when you require it, offering advanced expertise for mission-critical applications, delivering unique support such as automated server monitoring, and charging only for support you receive, Progent offers your Savannah, Georgia business an economical alternative for maximizing the profitability of small-scale business information systems. Whether you maintain a local system, rely on cloud-based resources, or manage a hybrid cloud/on-premises network, Progent is the intelligent way for organizations to create and support a robust and secure IT system and to benefit from fast access to the skilled consulting ordinarily available only to businesses who can set up a large in-house information technology staff.

For medium-size and enterprise companies, Progent can provide co-sourcing services to reinforce the subject matter expertise of your in-house IT support team. This can save money and minimize technical risks for major IT initiatives like application design and development, business continuity preparedness, security evaluations, merging datacenters, or technology migrations.

Progent can in addition offer the services of accredited consultants to help your business to design and execute a sensible cloud computing strategy.

Key Practice Areas Serviced by Progent for Savannah, Georgia Office Networks
As a Microsoft Gold Certified Partner IT service firm with a large group of Cisco qualified CCIE network consultants and Apple Computer certified consultants, Progent provides urgent assistance and affordable online consulting to Savannah, GA companies for a wide range of computer technologies such as:

Service Delivery Options Available for Savannah, Georgia Businesses
Progent has a selection of alternatives for providing small and midsize businesses and local governments with cost-effective IT services for troubleshooting, system architecture, hosting, and network management outsourcing. Progent's paradigm for delivering network support services is built on the Help Desk operational structure familiar to larger IT organizations. Progent's Help Desk Support Mechanism ensures rapid support, thorough activity documentation, reliable follow-through, and tight cost control across an array of IT support delivery alternatives that include remote repairs, on-premises help, high-end consulting, plus server and application hosting.

  • Remote Support
    Progentís Technical Response Center offers urgent and scheduled remote assistance for Microsoft Windows, Linux, Apple OS X, and Cisco-based environments in the U.S. and globally. Progent's seasoned support experts can help customers to troubleshoot and repair network issues without the expense or delay of on-premises service calls. The experience of Progent's network consultants allows them to handle the majority of IT problems rapidly. For complex issues, Progent's depth of knowledge allows the support team to escalate troubleshooting tasks to advanced specialists. Progent provides a streamlined, web-accessible registration procedure for first-time clients to address urgent network problems and Progent charges by the minute with zero sign-up fees or minimums, so you are invoiced only for the help you receive. Specialists available remotely include Cisco-certified CCIEs, Microsoft-qualified MCSEs, and CISM-certified security professionals. Find out more details concerning Progent's online computer troubleshooting services.

  • On-site Service
    Progent provides on-site computer assistance for registered customers in major metropolitan areas in the U.S. Progent's on-site support technicians can work in conjunction with Progent's online service engineers to give small and midsize businesses the optimal solution: on-premises service technicians when you need them plus the remote expertise of Progent's seasoned team of IT consultants, security specialists, and business software developers. The wait time for in-person support calls is typically under 24 hours. There is no start-up or retainer fee for becoming a Progent customer for onsite support. Learn more concerning how and why to register for Progent's in-person network support services.

  • Help Desk Call Center
    Progent's Help Desk Call Center Services are designed for small and midsize businesses who need prompt and dependable access to a professional Help Desk with efficient telephone assistance, remote troubleshooting tools, and sufficient technical depth for all needed escalation. Because smaller businesses typically are constrained by tight IT funds and can spare scant management bandwidth for handling network support tasks, Progent's Contact Center Services could be the most cost-effective option to ensure that business information systems stay up and running. Read more details concerning Progent's Helpdesk outsourcing services.

  • IT Consulting Services
    Progent offers small and midsize businesses affordable availability of enterprise-class consultants who can deliver assistance with critical products and technologies such as Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server support, Cisco network design, network protection consulting, high availability network engineering, server virtualization strategies, plus integration, customization and training for small business software such as accounting, ERP, business analytics, CRM, and office productivity software. Progent can help with one-time projects such as site moves and massive software migrations, extended projects like business reporting application programming and customization, database application programming and administration services, and web design, on-going services including Microsoft System Center 2012 Operations Manager support and Operations Manager 2016 consulting for IT infrastructure monitoring and system management, or urgent services like disaster recovery and malware cleanup.

  • Application Server Hosting
    Progent can host vital business applications such as Exchange and Microsoft SQL to provide small and midsize businesses with greater levels of reliability, protection, and performance than is feasible with the class of internal data center that is practical for the majority of small and midsize businesses. Since Progent uses the same facilities that host the gear of some of the planet's largest IT companies, Progent can eliminate the investment in creating and managing the infrastructure required for world-class cooling, electrical backup, and redundant Internet connectivity. For hosted application servers, Progent can also make sure that patches and service packs remain updated, protection and efficiency is continually monitored, and systems are regularly backed up and ready for full and prompt restoration. Find out more about Progent's hosting for Microsoft Exchange Server and other critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting offers full hosting services for all of a small company's production servers in a setting that not only provides the top degree of fault-tolerance and scalability but that is also simple for clients to migrate to a different service firm or to move internally whenever your circumstance calls for it. Progent's Private Cloud hosting is structured around tested virtualization technologies that permit companies with multi-vendor environments to save significantly on the costs of capital equipment, infrastructure support, and IT administration while achieving enterprise-class availability and an unprecedented level of vendor options. Unlike conventional Software as a Service hosting offerings, Progent's Private Cloud Hosting encompasses all server-centric software in a single centrally managed service, can handle the mixed- platform and non- standardized environments common with smaller businesses, and keeps control of the software in the client's possession so that migrating to a new virtual host is quick, reliable, and affordable. This avoids ending up a prisoner of a single hosting service while still providing all the cost savings associated with SaaS hosting services.

  • Hybrid Cloud Planning and Integration Support
    Progent offers advanced remote consulting support to help businesses of any size connect their IT infrastructure with popular public cloud platforms including Microsoft Azure and Amazon Web Services (AWS). Progent can help your it team to plan and administer cost-effective environments that support Windows and Linux systems and apps in either cloud-centric solutions or in hybrid network models that seamlessly combine on-premises IT assets along with public clouds. To assist you to incorporate public clouds with networks, Progent offers a range of cloud migration support services such as Office 365 integration solutions with on-premises Exchange deployments, Azure planning and deployment consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service programming and troubleshooting. Progent has over 15 years of background providing high-level consulting services online, and Progent can help you successfully carry out your cloud migration projects quickly and affordably.
Progent's Low-Cost Managed Services for Remote Network Monitoring and Management
Progent's affordable ProSight portfolio of managed services is designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. ProSight managed services available from Progent include:
  • ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes next generation behavior analysis tools to defend endpoints and physical and virtual servers against modern malware attacks like ransomware and file-less exploits, which routinely evade traditional signature-based AV products. ProSight ASM protects local and cloud-based resources and offers a unified platform to manage the complete malware attack lifecycle including filtering, infiltration detection, mitigation, cleanup, and forensics. Key features include one-click rollback using Windows VSS and automatic system-wide immunization against new attacks. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
    ProSight Enhanced Security Protection (ESP) services offer affordable in-depth protection for physical servers and VMs, workstations, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and advanced heuristics for continuously monitoring and responding to cyber assaults from all vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, endpoint control, and web filtering through leading-edge technologies incorporated within one agent managed from a unified control. Progent's security and virtualization consultants can help you to design and configure a ProSight ESP environment that meets your organization's unique requirements and that helps you prove compliance with legal and industry data protection standards. Progent will assist you define and implement policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that call for immediate action. Progent can also help you to install and verify a backup and restore solution such as ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Exchange email filtering.

  • ProSight DPS: Managed Backup and Recovery
    ProSight Data Protection Services from Progent provide small and medium-sized organizations a low cost and fully managed solution for secure backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight DPS automates and monitors your backup processes and enables fast recovery of critical data, applications and VMs that have become unavailable or corrupted as a result of component breakdowns, software glitches, disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local device, or mirrored to both. Progent's backup and recovery consultants can provide advanced expertise to configure ProSight DPS to be compliant with government and industry regulatory standards like HIPPA, FIRPA, and PCI and, when necessary, can help you to recover your business-critical data. Find out more about ProSight DPS Managed Cloud Backup.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized organizations to diagram, track, reconfigure and troubleshoot their connectivity hardware like switches, firewalls, and load balancers as well as servers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network maps are kept updated, copies and displays the configuration of almost all devices on your network, tracks performance, and sends alerts when problems are discovered. By automating tedious management and troubleshooting processes, WAN Watch can cut hours off common chores such as making network diagrams, expanding your network, finding appliances that require important updates, or identifying the cause of performance bottlenecks. Find out more about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email security platform that uses the technology of leading information security vendors to provide web-based management and world-class protection for all your email traffic. The hybrid structure of Progent's Email Guard combines a Cloud Protection Layer with a local security gateway device to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of threats from making it to your network firewall. This decreases your exposure to external attacks and conserves system bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance provides a further layer of analysis for incoming email. For outgoing email, the onsite security gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus defense, content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Endpoint Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management techniques to keep your IT system running efficiently by tracking the state of critical assets that power your information system. When ProSight LAN Watch detects a problem, an alarm is sent automatically to your specified IT personnel and your assigned Progent consultant so any potential issues can be addressed before they have a chance to impact productivity Learn more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and apps hosted in a secure fault tolerant data center on a fast virtual machine host configured and maintained by Progent's network support experts. Under Progent's ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS software, and the apps. Because the system is virtualized, it can be ported easily to an alternate hardware solution without requiring a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, retrieve and safeguard data related to your network infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be alerted about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your network documentation, you can save up to 50% of time spent trying to find critical information about your network. ProSight IT Asset Management includes a centralized location for storing and collaborating on all documents related to managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether youíre planning improvements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you need when you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost way for small and medium-size businesses to obtain an objective evaluation of the health of their IT system. Based on a selection of the top remote monitoring and management tools in the industry, and supervised by Progent's certified team of information technology experts, ProSight Network Audits show you how well the deployment of your essential infrastructure devices conform to leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate benefits such as a cleaner Active Directory environment. Both versions also come with a year of advanced remote network monitoring and management (RMM). Benefits can include simpler network management, improved compliance with data security regulations, higher utilization of IT resources, faster troubleshooting, more reliable backup and restore, and less downtime. See more about Progent's ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief interview with a Progent backup/recovery consultant. The fact-finding interview is designed to assess your company's preparedness either to stop or recover rapidly after a ransomware attack. Progent will work with you directly to collect information about your existing AV defense and backup platform, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can apply best practices to deploy a cost-effective AV and backup system that meets your company's needs. For details, refer to The ProSight Ransomware Preparedness Report.

Why Progent Is the Right Choice for Savannah, Georgia Businesses
Progent's staff size, breadth and depth of technical expertise, and experience with corporate IT support allow small and midsize businesses to sidestep the problems related to over dependence on thinly staffed service organizations or independent engineers.

Working with Progent enables your small business to:

  • Avoid Excessive Reliance on Freelance Support Consultants
    For network services, smaller companies often depend excessively on individual consultants. Although freelance service providers have lower overhead than larger support firms and can typically bill nominally lower fees, individuals are sometimes too overworked to respond quickly to critical situations. If an independent engineer is busy with different customer, sick, on vacation, or in training, the absence of backup personnel may force your company to go without help during an emergency. The more your small business expands, network downtime or problems with critical applications become more costly. The dollars you thought you were saving on an independent consultant can disappear quickly because of lost output. Also, when independent consultants encounter new problems, the unavailability of a large consulting team to rely on for advice forces them to train on the job while your company ends up footing the bill for their continuing education.

  • Gain Access to Experts in Sophisticated Network Solutions
    Many small support firms or freelance engineers focused on small company IT support may excel at delivering connect-the-dots solutions but don't have the experience to work cost-effectively with complex network environments with mixed operating systems, numerous locations, VoIP implementations, mobile clients, integrated accounting and operational software, data-driven web sites, and specialized line-of-business applications. Progent's background with worldwide enterprises and Progent's extensive staff of specialists can be valuable to your company because big-company networks are characteristically complex, support problems demand thorough knowledge in numerous technical areas, and reaching an acceptable degree of robustness, reliability, and security calls for enterprise-proven best practices.

  • Build a Firm Basis for Seamless Growth
    Small companies typically start with a network cobbled together on a tight budget. Lacking a carefully designed architecture, a series of band-aid fixes often get tossed on top of a weak foundation. As a company grows, stability and scalability issues can undermine the success of the business. Such networks require proper assessment, intelligent strategic planning, and broad-based expertise to migrate to an IT infrastructure that can provide the solid basis to meet current business requirements and ease downstream growth.

  • Team with Solution Finders, Not Product Resellers
    Smaller businesses need direction and insight to work through an ever more complicated maze of technology options available for enabling growth and improving productivity. They do not need a network consultant or support organization that tries to promote a product. Progent eliminates conflicts of interest by not reselling any products. Progent sells services and expertise only. This allows Progent to match consulting support services with the real needs of customers. Mixing network support and product reselling can result in a conflict where the recommended solution is based on a preselected vendor instead of being based on the true requirements of a client.

How to Contact Progent
In case your Savannah, Georgia company needs to contact Progent to find out about IT outsourcing, consulting, or tech support, call 800-993-9400 or go to Contact Progent.

Fast Online Technical Assistance
For immediate online assistance, you can call Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).
















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