Consulting Support for BlackBerry Environments
RIM BlackBerry ConsultantsBlackBerry wireless smartphones were at one time among the most successful solutions for achieving location-independent access to email, calendars, web applications, and other critical business information. Progent can provide Scottsdale, Arizona businesses the expertise of BlackBerry-certified consultants who can assist organizations to manage their BlackBerry deployments or transition efficiently to a more popular mobile solution.

As the complexity of small business IT technology has increased, and as the need for enterprise-class protection, reliability, and recoverability has become the norm for companies of all sizes, successful integration and maintenance of RIM BlackBerry technology has grown more challenging. To address areas such as security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging systems and company databases, small businesses often turn to outside consulting professionals who offer expertise in BlackBerry installation and maintenance.

Progent offers the services of BlackBerry-certified engineers who can help small organizations to design, manage, and repair BlackBerry-based solutions affordably and efficiently, doing away with the requirement for an internal BlackBerry technology specialist and lowering the expense and stress of maintaining mobile workers. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified network security professionals. This breadth of knowledge, coupled with Progent's proven remote support capabilities, provides small companies a budget-friendly solution for integrating BlackBerry technology productively into their IT system.

Progent's consultants can help your company with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your data and email infrastructure work efficiently with BlackBerry BES Server. Progent can also assist you to upgrade from previous versions of BlackBerry and Microsoft technology, set up streamlined management utilities to help you track and support BlackBerry smartphones throughout your company, define security policies that make sense for your company, customize mobile software, and make sure that your network architecture is properly configured to accommodate your BlackBerry clients. In addition, Progent's business continuity consultants can help ensure that your BlackBerry information is included in your scheduled backup procedures so that it can be restored rapidly and thoroughly.

Consulting and Technical Expertise for BlackBerry BES Server
BlackBerry Enterprise Server streamlines management and support of BlackBerry smartphones, offering a single platform for handling key jobs like device installation, updates, and retirement while also providing a strong infrastructure for security and high availability. BlackBerry Enterprise Server delivers transparent communication between Microsoft Exchange Server, Groupwise, or Lotus email servers and BlackBerry users and allows remote synchronization.

BlackBerry BES Server Configuration Assistance

BlackBerry Enterprise Server features a variety of data protection options beginning with automatic encryption of information transmitted between a BlackBerry device and BES Server using Advanced Encryption Standard (AES) or Triple DES. BES Server also permits excellent flexibility in selecting levels of security to match the special requirements of your company's network. Progent's BlackBerry authorized consultants can help your company to choose powerful security functions and enable them wirelessly. Samples of these over-the-air selectable security features include:

  • Disable a BlackBerry device
  • Wipe information from a misplaced or stolen BlackBerry smartphone
  • Disable Bluetooth
  • Enable internal protection against malicious attacks

BlackBerry BES Server also provides flexibility in selecting how to prevent users from loading or executing unsafe or unauthorized programs. Progent can assist you to select protective techniques like:

  • List exactly which programs are allowed on the device
  • Block external software from using persistent storage on the BlackBerry smartphone
  • Select what resources external programs can use on the BlackBerry device
  • Restrict the kinds of access external applications running on the BlackBerry smartphone can initialize
  • Prevent all external applications from being installed or run on the BlackBerry device

How Progent Can Help Your Business to Manage and Support Your BlackBerry Solution
Progent can deliver an experienced BlackBerry support who has earned accreditations from Research in Motion in all key facets of BlackBerry integration. Progent's BlackBerry support services range from troubleshooting synchronization problems to designing mobile productivity solutions based on BlackBerry Enterprise Server (BES). These BlackBerry certifications and their associated skill sets include:

BlackBerry Certified Support Specialist
Blackberry Support ServicesA Progent BlackBerry Certified Support Specialist can assist you to carry out common support functions such as setting up BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account settings, setting up e-mail filters, editing user accounts, update BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to run with your company messaging solution. Progent's certified experts can in addition help you to resolve a broad array of problems associated with synchronization, device detection, messaging consistency, web browsing, wireless connections, IM, desktop software installation, and Desktop Redirector.

As a top innovator in providing nationwide remote help for small office networks, Progent offers quick and economical access to a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your mobile technical support expenses at a minimum and, by dealing with issues quickly, improves the output of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Server Support Specialist has the knowledge needed to configure and troubleshoot the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry-certified specialist can assist you to use resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run important tasks such as resolving enterprise activation problems, registering and deleting BlackBerry smartphone users, activating passwords, implementing wireless program installation and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and recovery processes.

Progent's BlackBerry consultants can also help you to use management tools like the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow issues, and using WiFi for activation. Also, Progent can explain the function of operational policies in the BlackBerry BES environment and help you to define and implement sensible security configurations.

Progent's Microsoft-certified Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your current Exchange Server infrastructure for working in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry solution to the most recent version of Microsoft Exchange.

Contact Progent for Support from a BlackBerry-Certified Specialist
To ask Progent about technical help for BlackBerry wireless integration, phone 1-800-993-9400 or go to Contact Progent.

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