Overview of Progent's Consulting Expertise for RIM BlackBerry Technology
BlackBerry Consulting and Integration HelpMobile access to email, contacts, schedules, and web applications is a critical capability of IT networks for companies of any size. BlackBerry smartphones are some of the most popular solutions for maintaining location-independent communications. However the network architecture needed to accommodate BlackBerry handhelds has become significantly more complex as the pressure fault tolerance and and air-tight security has increased. Progent's BlackBerry qualified consultants specialize in delivering small companies enterprise-class IT expertise and technical services that are affordable and effective.

Being a Microsoft Gold Partner with years of experience working with Microsoft Exchange, Progent can give you access to broad expertise for incorporating BlackBerry and Microsoft technology by delivering services such as Exchange 2010 support and by providing complementary services such as Microsoft Lync Server deployment and MS Office Communications Server consulting to manage IM and rich presence. Progent's Microsoft SQL Server 2016 consultants and Microsoft SQL Server 2014 consultants can set up and repair your SQL database system to operate optimally with BlackBerry Enterprise Server (BES), and Progent's Microsoft System Center Data Protection Manager specialists can help you to develop backup and restore procedures to safeguard your data and reduce productivity disruption in case of a crash of your messaging solution.

Progent also maintains a large team of Cisco qualified CCIE network engineers who are available online to offer expert assistance for designing and troubleshooting your network so it accommodates your BlackBerry system with enterprise levels of resilience, scalability, protection, and maintainability. Cisco Certified Internetwork Experts are highly-qualified network gurus who earn this top-level status only after thorough examination by Cisco. CCIEs are able to handle the most complicated issues surrounding network planning, deployment, repair, and service.

BlackBerry Enterprise Server Technical Support
The BlackBerry Enterprise Server (BES) offers companies a centralized and safe source for incorporating BlackBerry smartphones into their email, collaboration, and application infrastructure. BlackBerry BES Server enables mobile BlackBerry clients to access Microsoft Exchange, Lotus Domino, or Groupwise messaging and to synchronize BlackBerry devices with workstations to achieve consistent information for applications such a schedules, address books, to-do lists, notes, and specialized business programs. Thanks to BlackBerry Enterprise Server (BES) integration with Exchange Server, users carrying BlackBerry smartphones can have push-based access to Exchange messages and to IM-enabled applications via Microsoft Office Live Communications Server and Microsoft Lync Server support.

BlackBerry BES Server Consulting Services

Progent's BlackBerry-certified engineers can show you how to plan, implement, and troubleshoot BlackBerry Enterprise Server (BES) so that you maximize the efficiency of BlackBerry clients, streamline the management of a BlackBerry environment, and lower the cost of maintaining a mobile workforce.

Professional BlackBerry Consulting and Technical Support Services Available Online from Progent
Progent's certified BlackBerry support specialists are accessible remotely to provide prompt technical help to businesses in the Seattle region or anywhere in the state of Washington. Progent's experienced online consulting team has helped businesses resolve network issues and reduce support expenses in each state in the United States and established a large following of loyal clients. (Refer to Progent's customer testimonials.)

Progent can provide remote help for a wide selection of issues related to RIM BlackBerry software and devices such as wireless synchronization, integration with Exchange Server, setting up BlackBerry Enterprise Server, and strengthening wireless security. Important RIM BlackBerry credentials earned by Progent's consulting experts include:

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist has the skills required to install and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry-certified expert can assist you to utilize resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to run important procedures such as resolving enterprise activation problems, adding and deleting BlackBerry smartphone clients, setting activation passwords, implementing over-the-air software loading and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and restore mechanisms.

Progent's BlackBerry consultants can also show you how to use administration tools such as the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow problems, and utilizing WiFi for enterprise activation. Also, Progent can explain the role of operational policies in the BlackBerry Enterprise environment and help you to select and implement sensible security configurations.

Progent's Microsoft-certified Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your existing Exchange Server architecture for working smoothly with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest edition of Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for installing, administering, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in a messaging environment powered by Exchange Server. Progent's BlackBerry engineer offers support skills in important areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can help you to add and delete BlackBerry smartphone clients on Exchange Server and Microsoft Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry handhelds and client accounts, back up and manage storage groups, configure permissions, install the Mobile Data System and IM, deploy push and pull access control lists, control Exchange Server data flow, generate, update, and assign WLAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and generate management reports based on SNMP data.

Progent's BlackBerry expert can help you with your BlackBerry solution in a number of settings such as Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ExpertsProgent can provide the support of a BlackBerry Certified Solution Designer to help your company to plan, deploy, validate, repair, and produce documentation for a mobile wireless solution built upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level consulting services for BlackBerry technology include business and network needs analysis, solution design, roll-out strategy and execution, performance optimization, design of a fault-tolerant environment, data backup and disaster recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your operational goals and to create a mobile wireless system that fits within your IT budget and supports your business strategy. Progent can clarify the implications of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's ability to support a BlackBerry BES Server, help you to decide which administration model and hardware products match your requirements, and analyze your email and messaging system topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can make informed decisions about options for software versions, server hardware and mass storage, network design, and application configuration.

To maximize network security, Progent's BlackBerry-certified expert can help you to select and activate sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-qualified security specialists to perform network-wide security vulnerability and compliance validation and recommend enhancements to accommodate your BlackBerry solution.

Call or Email Progent for Support from a RIM BlackBerry-Certified Expert
If you wish to contact Progent about engineering expertise for BlackBerry wireless technology, phone 1-800-993-9400 or go to Contact Progent.

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