Consulting Support for Research In Motion BlackBerry Solutions
RIM BlackBerry ConsultantsBlackBerry mobile smartphones from Research in Motion are among today’s most successful solutions for achieving mobile access to email, calendars, web applications, and other vital business information. As the sophistication of small business IT technology has increased, and as the demand for world-class protection, dependability, and disaster recovery has grown to be the standard for companies regardless of size, effective deployment and support of RIM BlackBerry solutions has become more challenging. To handle areas such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging servers and corporate databases, small businesses frequently resort to outside support professionals who specialize in BlackBerry installation and maintenance.

Progent offers the services of BlackBerry-certified consultants who can help small organizations to design, administer, and repair BlackBerry solutions economically and effectively, doing away with the necessity for an internal BlackBerry solutions specialist and lowering the cost and hassle of supporting wireless workers. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-Gold certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified security professionals. This breadth of knowledge, combined with Progent's proven remote service delivery model, provides small businesses an economical solution for integrating RIM BlackBerry technology productively into their IT network.

Progent's experts can assist your company with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your data and email infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous releases of BlackBerry and Microsoft software, configure easy-to-use administration tools so you can track and control BlackBerry devices throughout your company, recommend security policies that make sense for your company, customize mobile applications, and make sure that your network architecture is properly designed to handle your BlackBerry users. Also, Progent's business continuity consultants can help make sure that your BlackBerry information is incorporated in your scheduled backup procedures so that it can be recovered quickly and safely.

Technical Support Services for BlackBerry Enterprise Server
BlackBerry BES Server simplifies management and maintenance of BlackBerry wireless handsets, offering a single solution for controlling key tasks like device installation, updates, and deactivation and also providing a solid infrastructure for security and fault tolerance. BlackBerry BES Server delivers seamless integration between Microsoft Exchange Server, Novell GroupWise, or Domino messaging servers and BlackBerry smartphones and supports wireless synchronization.

RIM BlackBerry BES Server Integration Assistance

BES Server features a variety of data protection options starting with automatic data encryption of information sent between a BlackBerry device and BlackBerry Enterprise Server using AES or Triple Data Encryption Standard (Triple DES). BES Server also allows excellent versatility in adjusting degrees of protection to match the special needs of your company's network. Progent's BlackBerry authorized consultants can assist your company to select advanced security functions and activate them remotely. Samples of these over-the-air selectable security features include:

  • Disable a BlackBerry smartphone
  • Erase data from a missing BlackBerry device
  • Lock out Bluetooth functionality
  • Activate internal protection against malware

BES Server also offers flexibility in selecting mechanisms to keep mobile users from loading or running unsafe or unauthorized programs. Progent can assist you to choose blocking techniques like:

  • Specify exactly what applications are allowed on the device
  • Prevent third-party software from allocating non-volatile storage on the BlackBerry smartphone
  • Determine what functions external applications can access on the BlackBerry smartphone
  • Limit the kinds of access third-party software running on the smartphone can establish
  • Prevent all third-party applications from being loaded or executed on the smartphone

Progent's Remote BlackBerry-Qualified Technical Support is Fast and Economical
For companies in Seattle, Washington who want fast and economical help from a certified BlackBerry consultant, Progent delivers efficient online assistance from a veteran support staff who have delivered IT solutions to companies in each state in the U.S. (See Progent's customer testimonials.)

Remote support avoids travel expense and lets engineers resolve problems quickly, so you reduce lost productivity. Progent's RIM BlackBerry specialists have been awarded certifications in all BlackBerry technologies and offer professional support in areas such as troubleshooting synchronization issues, configuring BlackBerry Enterprise Server (BES), and creating a secure, high-availability system infrastructure for BlackBerry users. Certifications earned and skill sets offered by Progent's BlackBerry professionals include:

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent offers the support of a BlackBerry Certified Solution Designer to assist you to plan, install, test, repair, and produce documentation for a wireless environment based on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's high-level consulting support services for BlackBerry technology include business and network needs analysis, system architecture, deployment strategy and implementation, performance optimization, design of a fault-tolerant environment, information backup and business recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your operational objectives and to create a mobile wireless system that meets your IT budget and supports your business plans. Progent can explain the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's ability to support a BlackBerry BES Server, assist you to decide which management model and equipment match your requirements, and analyze your messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed decisions about options for software versions, server hardware and mass storage, network design, and application set up.

To optimize system protection, Progent's BlackBerry expert can assist you to select and configure sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-certified security engineers to perform network-wide security assessment and compliance validation and suggest improvements to accommodate your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for installing, administering, monitoring, and maintaining one or multiple BlackBerry BES Servers in an email environment powered by Exchange. Progent's BlackBerry-certified consultant has support skills in important technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can help you to install and delete BlackBerry smartphone clients on Exchange Server and Active Directory, configure, track, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and client accounts, archive and manage storage groups, configure permissions, install the Mobile Data System and Instant Messaging, implement push and pull access control lists, control Microsoft Exchange data flow, generate, update, and apply WLAN and VPN configuration sets, set up SNMP traps for alerts, and produce management reports based on SNMP data.

Progent's BlackBerry-certified expert can help you with your BlackBerry solution in a number of environments such as Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

Contact Progent to Get Support from a RIM BlackBerry-Qualified Consultant
If you wish to ask Progent about professional help for BlackBerry wireless technology, phone 1-800-993-9400 or visit Contact Progent.

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