Consulting and Technical Support Services for RIM BlackBerry Environments
BlackBerry Consulting ServicesBlackBerry wireless smartphones from Research in Motion are one of the most successful products for maintaining anytime-anywhere access to email, scheduling, web applications, and other critical business data. As the sophistication of small company networks has expanded, and as the demand for enterprise-class security, dependability, and disaster recovery has grown to be the norm for organizations regardless of size, successful integration and maintenance of RIM BlackBerry solutions has become more difficult. To handle issues like security, business continuity, and synchronization of BlackBerry smartphones with a variety of email servers and corporate databases, small businesses often turn to outside support firms who specialize in RIM BlackBerry installation and troubleshooting.

Progent can provide the expertise of BlackBerry-qualified engineers who can help small organizations to plan, manage, and troubleshoot BlackBerry environments affordably and efficiently, doing away with the necessity for an in-house BlackBerry solutions specialist and lowering the cost and stress of supporting mobile workers. Progent's BlackBerry engineers have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security professionals. This range of knowledge, combined with Progent's proven online service delivery model, gives small businesses an economical solution for incorporating BlackBerry products productively into their business information network.

Progent's engineers can help your business with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Exchange setup so that your database and email infrastructure work efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from older releases of BlackBerry and Microsoft software, configure easy-to-use management tools to enable you to track and control BlackBerry devices across your business, define security policies that are right for your business, develop custom wireless applications, and make sure that your IT network architecture is appropriately designed to accommodate your BlackBerry users. Also, Progent's business continuity consultants can help ensure that your BlackBerry information is included in your regular backup processes in order that it can be recovered quickly and thoroughly.

BlackBerry BES Server Integration Support
The BlackBerry Enterprise Server gives businesses a single and safe mechanism for integrating BlackBerry smartphones into their messaging, groupware, and software application infrastructure. BlackBerry Enterprise Server (BES) allows mobile BlackBerry clients to access Exchange, Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry smartphones with PC desktops to achieve data consistency for applications such a calendars, address books, tasks, notes, and custom business software. Thanks to BlackBerry Enterprise Server support for Microsoft Exchange, users with BlackBerry handsets have effortless connectivity with Exchange email and to IM-aware applications via Microsoft Communications Server and Microsoft Lync Server 2010 support.

BlackBerry Enterprise Server Support

Progent's BlackBerry-qualified engineers can show you how to design, implement, and maintain BlackBerry Enterprise Server so you can maximize the efficiency of BlackBerry clients, simplify the administration of a BlackBerry solution, and reduce the expense of maintaining a mobile workforce.

Some Ways That Progent Can Help You to Manage and Troubleshoot Your BlackBerry Environment
Progent can provide an experienced engineer who has earned certifications from Research in Motion in all major facets of BlackBerry technology. Progent's BlackBerry consulting skills span areas from troubleshooting synchronization issues to designing mobile productivity solutions built around BlackBerry BES Server. These BlackBerry credentials and their respective practice areas include:

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ConsultingProgent offers the services of a BlackBerry Certified Solution Designer to help you to design, install, test, repair, and document a wireless solution built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's high-level engineering support services for BlackBerry technology include business and network requirements assessment, system design, roll-out strategy and implementation, performance tuning, configuration of a high-availability architecture, information backup and business recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your functional objectives and to create a mobile wireless system that meets your IT budget and aligns with your business plans. Progent can clarify the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing network infrastructure's ability to support a BlackBerry Enterprise Server, assist your organization to determine which administration model and hardware products meet your requirements, and evaluate your email and messaging system topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make informed choices concerning options for software editions, processors and mass storage, network architecture, and application configuration.

To optimize system security, Progent's BlackBerry-certified consultant can assist your company to select and enable appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-certified security specialists to run network-wide security vulnerability and compliance validation and suggest enhancements to account for your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for deploying, administering, tracking, and troubleshooting one or multiple BlackBerry BES Servers in an email environment based on Exchange Server. Progent's BlackBerry-certified consultant has expertise in important areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can help you to install and remove BlackBerry device clients on Exchange Server and Active Directory, configure, monitor, and manage BlackBerry BES Server, manage BlackBerry devices and client accounts, archive and maintain storage groups, configure permissions, set up the Mobile Data System (MDS) and Instant Messaging, deploy access control lists, control Microsoft Exchange Server data flow, create, edit, and apply WLAN and VPN configuration sets, implement SNMP traps for alerts, and produce reports based on SNMP data.

Progent's BlackBerry expert can help you with your BlackBerry technology in a variety of settings such as Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

Contact Progent to Get Assistance from a RIM BlackBerry-Qualified Specialist
If you wish to get in touch with Progent about engineering support for BlackBerry wireless solutions, phone 1-800-993-9400 or visit Contact Progent.
















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