Seattle, WA Metro Area Contact Information:

City Street Address Contact Information
Seattle, WA Columbia Tower
701 Fifth Avenue
42nd Floor
Seattle, Washington, 98104
Sales Phone: 206-258-8872

Link: Seattle Network Support Services
Belleview, WA 11900 N.E. 1st Street
Suite 300
Building G
Bellevue, Washington, 98005
Sales Phone: 206-258-8873

Link: Belleview Network Support Services

Consulting Support Services for BlackBerry Solutions
RIM BlackBerry Support ServicesBlackBerry mobile smartphones were at one time one of the most popular products for achieving location-independent connectivity to email, calendars, web-based applications, and other vital business data. Progent can provide Seattle, Washington businesses the expertise of BlackBerry-qualified professionals who can help organizations to maintain existing BlackBerry deployments or transition smoothly to a more popular mobile solution.

As the complexity of small company IT technology has expanded, and as the demand for world-class protection, dependability, and disaster recovery has become the standard for businesses regardless of size, successful deployment and maintenance of RIM BlackBerry solutions has become increasingly difficult. To handle issues like data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging systems and shared databases, small organizations frequently turn to external support professionals who specialize in RIM BlackBerry integration and troubleshooting.

Progent can provide the services of BlackBerry-certified engineers who can assist small organizations to plan, administer, and troubleshoot BlackBerry-based solutions affordably and efficiently, dispensing with the need for an in-house BlackBerry technology specialist and lowering the expense and stress of supporting wireless work groups. Progent's BlackBerry technology engineers have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified network security specialists. This breadth of experience, combined with Progent's efficient online support model, gives small businesses an economical solution for integrating RIM BlackBerry products productively into their IT system.

Progent's engineers can assist your business with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Microsoft Exchange setup so that your database and messaging systems operate optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous editions of BlackBerry and Microsoft software, configure easy-to-use management utilities to help you monitor and control BlackBerry devices across your business, recommend security policies that make sense for your company, customize mobile software, and make sure that your network architecture is properly configured to accommodate your BlackBerry users. In addition, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your scheduled backup procedures so that it can be restored quickly and safely.

Technical Support for BlackBerry BES Server
BlackBerry BES Server streamlines administration and support of BlackBerry smartphones, offering a single platform for handling key jobs like device deployment, updates, and deactivation and also providing a strong infrastructure for security and high availability. BlackBerry Enterprise Server (BES) supports seamless integration between Exchange, Novell GroupWise, or Lotus email servers and BlackBerry handsets and allows over-the-air synchronization.

BlackBerry Enterprise Server Configuration Support

BlackBerry Enterprise Server includes a variety of security options starting with advanced encryption of messages transmitted between a BlackBerry device and BES Server based on Advanced Encryption Standard or Triple Data Encryption Standard. BlackBerry BES Server also permits excellent versatility in adjusting levels of protection to meet the special needs of your network. Progent's BlackBerry authorized consultants can assist your company to choose advanced security features and activate them wirelessly. Samples of these over-the-air selectable security features include:

  • Disable a device
  • Wipe data from a lost or stolen smartphone
  • Lock out Bluetooth functionality
  • Activate internal protection against malware

BlackBerry Enterprise Server also offers versatility in selecting how to keep users from loading or executing unsafe or prohibited code. Progent can assist you to choose blocking techniques like:

  • List precisely what programs are permitted on the device
  • Prevent external programs from allocating non-volatile memory on the BlackBerry device
  • Determine which resources third-party applications can use on the smartphone
  • Limit the kinds of access external applications running on the BlackBerry device can initialize
  • Prevent all external applications from being installed or run on the device

Expert BlackBerry Technical Support Services Available Online from Progent
Progent's certified RIM BlackBerry engineers are available by phone to provide prompt assistance to businesses in the Seattle area or throughout the state of Washington. Progent's seasoned remote technical support experts have helped IT organizations resolve network issues and reduce IT service costs in every state in the United States and built a substantial following of satisfied customers. (Refer to Progent's client testimonials.)

Progent can provide remote assistance for a broad selection of technologies associated with RIM BlackBerry software and devices including wireless synchronization, configuration with Microsoft Exchange, managing BlackBerry BES Server, and strengthening mobile security. Major BlackBerry credentials earned by Progent's consulting experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry ExpertsA Progent BlackBerry Certified Support Specialist can assist your business to perform common support functions including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account configurations, setting up e-mail filters, modifying user profiles, update BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your corporate messaging software. Progent's seasoned experts can in addition help your company to troubleshoot a broad array of problems concerning synchronization, device recognition, email reconciliation, web browsing, mobile connectivity, IM, PC application installation, and BlackBerry Desktop Redirector.

As a leader in delivering nationwide online technical assistance for small office IT networks, Progent can provide responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your wireless technical support costs at a minimum and, by solving issues promptly, optimizes the efficiency of your BlackBerry users.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ConsultingProgent offers the support of a BlackBerry Certified Solution Designer to help your company to design, install, validate, troubleshoot, and produce documentation for a mobile wireless environment built upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's advanced consulting services for BlackBerry include business and technology requirements assessment, solution architecture, installation strategy and execution, performance optimization, configuration of a high-availability architecture, information backup and disaster recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your operational objectives and to design a mobile wireless solution that meets your IT budget and aligns with your business plans. Progent can clarify the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing network infrastructure's suitability to accommodate a BlackBerry BES Server, assist your organization to determine which administration model and hardware products match your needs, and evaluate your email and messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make smart decisions concerning alternatives for software versions, server hardware and storage, network topology, and application configuration.

To maximize network protection, Progent's BlackBerry expert can help your company to select and activate sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-certified security engineers to run company-wide security assessment and compliance testing and recommend enhancements to accommodate your BlackBerry solution.

Contact Progent to Get Assistance from a BlackBerry-Certified Specialist
If you wish to get in touch with Progent about engineering support for BlackBerry mobile wireless technology, call 1-800-993-9400 or visit Contact Progent.

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