Seattle, WA Metro Area Contact Information:

City Street Address Contact Information
Seattle, WA Columbia Tower
701 Fifth Avenue
42nd Floor
Seattle, Washington, 98104
Sales Phone: 206-258-8872

Link: Seattle Network Support Services
Bellevue, WA 11900 N.E. 1st Street
Suite 300
Building G
Bellevue, Washington, 98005
Sales Phone: 206-258-8873

Link: Bellevue Network Support Services

Consulting Support for BlackBerry Solutions
BlackBerry Support ServicesBlackBerry mobile PDAs were at one time among the most popular solutions for maintaining location-independent access to messaging, scheduling, web-based applications, and other critical business information. Progent offers Seattle, Washington businesses support from BlackBerry-qualified consultants who can help organizations to manage existing BlackBerry environments or transition efficiently to a current mobile solution.

As the sophistication of small business networks has increased, and as the demand for world-class security, dependability, and recoverability has grown to be the norm for businesses regardless of size, successful integration and support of BlackBerry solutions has become more challenging. To deal with issues such as security, business continuity, and synchronization of BlackBerry handhelds with a variety of email systems and corporate databases, small organizations frequently turn to external consulting firms who offer expertise in RIM BlackBerry integration and troubleshooting.

Progent offers the expertise of BlackBerry-qualified consultants who can help small businesses to design, administer, and troubleshoot BlackBerry solutions economically and effectively, doing away with the need for an internal BlackBerry solutions specialist and reducing the expense and stress of supporting wireless workers. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified security professionals. This range of knowledge, coupled with Progent's efficient remote support capabilities, provides small companies an affordable alternative for integrating RIM BlackBerry products seamlessly into their business information system.

Progent's experts can help you with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange Server setup so that your database and email systems work efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older releases of BlackBerry and Microsoft software, configure easy-to-use administration tools so you can monitor and support BlackBerry devices throughout your company, recommend security policies that make sense for your company, develop custom mobile applications, and make sure that your network infrastructure is properly designed to accommodate your BlackBerry clients. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry information is included in your regular backup processes in order that it can be recovered quickly and safely.

BlackBerry Enterprise Server (BES) Technical Help
The BlackBerry Enterprise Server gives businesses a single and secure source for incorporating BlackBerry smartphones into their email, collaboration, and application infrastructure. BlackBerry Enterprise Server (BES) enables wireless BlackBerry clients to connect to Exchange Server, Domino, or Groupwise email and to synchronize BlackBerry smartphones with PC desktops to ensure data consistency for collaborative programs like calendars, address books, to-do lists, instant messaging, and specialized business software. Thanks to BlackBerry Enterprise Server support for Exchange Server, mobile workers with BlackBerry smartphones can have effortless connectivity with Exchange messages and to instant messaging-capable software through Microsoft Live Communications Server and Microsoft Lync Server integration.

BlackBerry Enterprise Server Help

Progent's BlackBerry-qualified consultants can help you design, deploy, and maintain BlackBerry Enterprise Server so that you optimize the productivity of BlackBerry users, streamline the administration of a BlackBerry solution, and lower the cost of maintaining mobile workers.

How Progent Can Help You to Manage and Troubleshoot Your BlackBerry Environment
Progent can provide a seasoned BlackBerry support who has earned accreditations from RIM in all major aspects of BlackBerry technology. Progent's BlackBerry support skills span areas from troubleshooting synchronization problems to designing wireless workforce solutions based on BlackBerry BES Server. These BlackBerry credentials and their respective practice areas include:

BlackBerry Certified Support Specialist
RIM BlackBerry ExpertsProgent's BlackBerry Certified Support Specialist can help you to perform common support operations including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account settings, launching e-mail filters and auto-signature, editing user accounts, update BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to run with your company email software. Progent's certified service professionals can in addition help your company to resolve a broad array of issues associated with synchronization, device detection, messaging consistency, web access, wireless connectivity, IM, workstation application configuration, and BlackBerry Desktop Redirector.

As a leader in providing countrywide online technical assistance for small company IT networks, Progent offers quick and economical access to a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your BlackBerry support expenses low and, by solving problems quickly, maximizes the productivity of your BlackBerry smartphone clients.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for installing, managing, tracking, and troubleshooting one or several BlackBerry BES Servers in an email system based on Exchange Server. Progent's BlackBerry consultant has expertise in key areas related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can assist you to add and delete BlackBerry smartphone clients on Exchange Server and Active Directory, configure, track, and administer BlackBerry Enterprise Server, manage BlackBerry smartphones and client accounts, archive and support storage groups, apply permissions, install the Mobile Data System and IM, install push and pull access control lists, manage Exchange Server data flow, create, update, and apply wireless LAN and VPN configurations, set up SNMP traps, and generate reports based on SNMP results.

Progent's BlackBerry-certified consultant can help you with your BlackBerry technology in a variety of environments that can include Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer HelpProgent offers the support of a BlackBerry Certified Solution Designer to help you to design, deploy, validate, troubleshoot, and document a wireless environment based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's high-level engineering services for BlackBerry include business and technology requirements assessment, solution design, roll-out planning and implementation, performance tuning, configuration of a high-availability architecture, information backup and business recovery consulting, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your operational objectives and to create a wireless environment that meets your information technology budget and aligns with your business plans. Progent can clarify the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing network architecture's ability to support a BlackBerry BES Server, help you to decide which administration model and hardware products match your requirements, and analyze your messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can make informed choices concerning alternatives for software versions, processors and storage, network topology, and application configuration.

To optimize system protection, Progent's BlackBerry consultant can help your company to choose and activate sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-certified security engineers to perform network-wide security assessment and compliance testing and recommend enhancements to account for your BlackBerry environment.

Contact Progent to Get Support from a BlackBerry-Certified Professional
In order to ask Progent about consulting help for BlackBerry wireless integration, call 1-800-993-9400 or go to Contact Progent.
















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