Expert Cisco Phone-based Computer Support Services for Seattle Small Business Computer Networks
For small organizations and startups in Seattle or throughout the state of Washington, Progent offers easy, quick, and affordable access to CCIE-qualified engineers. CCIEs are world-class networking professionals who earn this prestigious certification by completing strenuous examinations overseen by Cisco. CCIEs can handle the most complex problems surrounding network interfacing, troubleshooting, and configuration. Progent’s CCIE-qualified professionals operate directly with Cisco's in-house engineers in analyzing anomalies with Cisco IOS utilities and coming up with workarounds or obtaining software patches to correct problems. A Cisco CCIE knows how to pinpoint the origin of computer network difficulties stemming from hardware or software.
Progent offers immediate access to a CCIE expert by phone so that you can receive urgent assistance for complicated network problems that are affecting business productivity but are beyond the scope of your ordinary IT support organization. Progent's CCIE-certified consultants can access your network via advanced remote connectivity tools in order to provide fast and efficient analysis and repair of critical network problems.
Progent's CCIE Support Services
The vast majority of CCIEs work for large corporations or national ISPs, and consequently their services are not easily accessible to the general public. Progent is one of the few service providers to make CCIEs available to support small and mid-size businesses. In addition, Progent can provide quick contact with a CCIE by phone so you can get immediate support for complex network issues that are reducing business efficiency.
To find out how to talk to a Progent CCIE for immediate help with your IT infrastructure, visit Progent's Urgent Support.
As a certified partner for Cisco Systems and maintaining one of the largest groups of Cisco-qualified CCIE experts of any independent consulting firm, Progent can provide unbeatable expertise in delivering network infrastructure solutions based on Cisco technology. Since Progent is also a Microsoft Gold Certified Partner and offers professional application support for a wide range of popular applications, Progent can deliver end-to-end IT solutions that optimize the competitive value of your information system.CCIEs represent an exceptional value because their deep experience enables them to fix the most intractable problems rapidly. In most cases, less seasoned engineers can struggle with identical problems for many hours or days. The majority of Progent's CCIEs are not only experienced with Cisco networking solutions, but also have multiple leading technical certifications such as Microsoft MCSE, and an important network protection credential such as CISA or GIAC. This permits Progent to provide complete services that incorporate a broad range of technologies without incurring needless costs and time penalties orchestrating multiple specialists.
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How Does My Seattle Business Start Receiving Online Cisco Certified Computer Support from Progent?
To initiate Progent's remote support for Seattle or to learn more about Progent's phone support options, contact Progent at 888-412-5546 or email Progent at information@progent.com. If your company has an urgent need for network support, go to Immediate Emergency Support.
Other Support Expertise Offered by Progent
Progent's basic support offerings include technology integration, Microsoft Exchange consulting, corporate security design, desktop assistance, and Help Desk outsourcing support. Progent's Experts group offers world-class consulting support in specific business applications. Support available from the Application Experts Group covers:
By offering a convenient centralized resource for IT generalists and specialists, Progent is able to deliver timely, cost-effective, and thorough IT solutions that address the specific requirements of businesses in Seattle or throughout the state of Washington.
Progent's Microsoft-certified consulting staff offers network help and IT expertise for Microsoft Operations Manager and for the expanding family of Application Management Packs that extend the benefits of MOM to a broad array of business-critical applications. Progent offers consulting for Microsoft Operations Manager 2005 and MOM 2000 to bring small business networks maximum availability, protection and performance. Progent can show you how to benefit from MOM by performing needs analysis, installation, setup, customization, troubleshooting, Help Desk outsourcing, security planning, and administration. With over five years of experience with the NetIQ platform upon which Microsoft Operations Manager is built, Progent's network consulting professionals can provide small companies enterprise-class expertise with MOM.
With virtual servers, companies are able to operate many virtual servers on a single actual server. Virtual server technology allows companies to enjoy all the advantages of server segmentation, but without the expense associated with purchasing extra server equipment. Other useful server management technologies are network monitoring utilities, Microsoft WSUS, and remote system management cards. Progent's professional server management experts can assist you in all aspects of server consolidation and administration to enable your business to contain costs and conserve time.
Even if your business has a small network support group and a limited technology budget, your information network can still feature the same high reliability and performance that once required a large internal service organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-qualified and Cisco-certified network professionals, the most recent system management software for 24x7 monitoring and alerts, and economical support packages such as a help desk service to keep your mission-critical business applications and servers operating. Progent's 24x7 Network Management Services include remote system monitoring, server monitoring, and program monitoring to cut support costs, resolve problems quickly, and prepare for problems before they degrade network performance. Progent is expert at installing System Center 2005, part of Microsoft’s Dynamic Systems Initiative built on Microsoft Operations Manager (Microsoft MOM) to deliver comprehensive process management. Progent supports MOM 2000 and MOM 2005 to offer small business networks enterprise-class availability, security and performance.
Progent’s Wireless Consulting Services offer a fast, economical option for small company IT systems to integrate the cutting edge wireless connectivity technology. Few small organizations have in-house computer staffs with the time to keep current on the dynamic world of wireless technology and services, and even fewer have the hands-on background to see through the hype and select and configure the best solutions for Wi-Fi wireless LAN (WLAN), mobile connectivity, and small business wireless security. For 802.11 WiFi environments, Progent can show you how to design and deploy 802.11a, 802.11b and 802.11g compatible wireless link appliances such as the Cisco Aironet wireless access point. Progent can also show you how to configure an appropriate level of 802.11x security. For wireless email and wireless Internet applications for mobile workers, Progent supports handheld computers such as the Research In Motion Blackberry (RIM Blackberry) for wireless email, as well as wireless PDAs, smartphones, and Pocket PCs powered by Microsoft Mobile operating systems with Activesync. Progent’s experience with the Proxim Tsunami wireless bridge can help you to test11:10 AM 6/27/2006 and implement building-to-building wireless connectivity.
Microsoft Operations Manager is a potent server management tool that helps network administrators to be more responsive to key IT issues by notifying them when incipient problems require attention based on a comprehensive record of known problems. Microsoft Operations Manager saves management time by putting aside spurious event information that is unrelated to critical problems. Progent's trained Microsoft Operations Manager consultants can help you to select appropriate MOM components, deploy and integrate MOM, and write specialized rules, VBasic scripts, reports, and alerts for your company.
For businesses with a mix of Mac and Windows-powered computers, Microsoft has two solutions for using Windows applications on Apple computers: Virtual PC and Remote Desktop Connection Client. Progent's Apple-certified Mac consultants can show you how to configure Virtual PC or Remote Desktop Connection Client for Mac so you can operate Windows-based software on Macintosh computers.
Small to mid-sized companies can now enjoy all the advantages of MOM and also have fast access to Progent’s Microsoft and Cisco qualified network support professionals. With Progent's economically priced network support packages, mid-size businesses can select a basic MOM-based co-sourcing service program with server monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing solution. Progent supports Microsoft Operations Manager 2005 and MOM 2000 to provide small business information systems enterprise-class availability, protection and productivity.
Progent can supply businesses in the San Francisco Bay Area and major cities nationwide with consultants to show how to deploy Microsoft Project, integrate the product with leading applications including Outlook and Microsoft Excel, and supply 1-on-1 training. Progent's engineers can help your business build and maintain a safe, robust network and communications foundation to support your Microsoft Project tasks. Progent can also help enable corporate project management success by configuring Microsoft Project Server.
Progent is among the most qualified network consulting companies in the San Francisco Bay Area for designing email and messaging systems based on Exchange 2000 Server. Progent specializes in helping small companies get the full benefits of Microsoft Exchange Server 2000 for common situations such as updating from Microsoft Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail system, and jobbing out your Exchange 2000 support.
